SCOD Forum Change - May 5 2010

SCOD

Strategy, Change & Organisation Development

5 May 2010

WelcomeDirector: Tiffany Gray

Chair: Andrew Levy

SCOD

Agenda:

SCOD Forum 5 May 2010

9.30-10.30 Welcome and discussion: You, Change and Your Organisation

10.30-11.00 Morning tea

11.00–12.00 Role as given and role as taken of the Change Agent

12.00-12.30 Role, system, context

12.30-1.15 Lunch

1.15-2.15 Change from the perspective of the Line Manager

2.15-2.45 Creating SCOD on 28 July

2.45-3.00 Close

3.00-3.30 Afternoon tea

SCOD

Ground rules:


• Be open-minded and sceptical at the same time

• Tell us when you hear information that could create problems for you

• Do what you need to do to make this session work for you

SCOD

The purposes of SCOD are:

• To have a day out from "business-as-usual”; to get refreshed and rejuvenate your thinking

1. To foster sustainable leadership – stepping outside your organisation and its paradigms and to get new insights and experiences that you can apply back in your organisation.


SCOD


• SCOD stands for Strategy, Change & Organisation Development

• Today's theme is "Change"

Today's theme

SCOD

Your questions from 17 February:


• How do we be "honest" about the vision for our organisation?

• How do we develop and maintain an ongoing dialogue between the collective and the individual?

eg performance reviews• What drives people to focus on what they do rather than

how? eg client vs behaviour• How do we change our culture from blame to trust?

SCOD

"Who Killed Change" by Ken Blanchard


1. Culture 8. Plan

2. Commitment 9. Budget

3. Sponsorship 10. Trainer

4. Change L'ship Team 11. Incentive

5. Communication 12. Performance Mgt

6. Urgency 13. Accountability

7. Vision 14. ?

SCOD

Questions:


1. Think of an important – and challenging – change that you are involved in at work.

2. Identify the two big questions that, if you knew the answer, would have the biggest impact on you helping your organisation successfully achieve this change.

SCOD

Questions to ponder:


• What were the 2 questions?

• What were their similarities?

• What were the differences?

• How important are these 2 questions to you?

• How possible is it to answer them?

• What would it take to find a solution to them?

SCOD

Our questions for today:


1. How do we create a mode of change that taps into a mix of motivations?

2. How do we measure behavioural change?3. How do we make the agreed end state

"sticky"?4. …and how do we do this when we have

competing interests:eg transformation v. business as usual?

SCOD

Review questions:


1. What insights have you received?2. What questions do you still have?3. What information or discussions would

you like to have at the next SCOD?

SCOD

For the next SCOD…


• A follow up activity or "stream" from today• Interactive, shared experiences of what does and doesn't work for measuring

behavioural change• How to formulate an approach to engaging key decision makers and

sponsors in "consequences"• Suggestion: present a model/concept and allow the group to

engage/interrogate it• Some sort of "group coaching" process eg on what sort of preparation is

needed to be ready to engage in a change process• A workshop relevant to our organisation - to hear from business leaders eg on

what it was that created clarity, that helped you to go from grey to sunshine; what caused the need to drive a business case?

• To hear from change "sponsor" to understand them in their role

SCOD Forum Change - May 5 2010

Business

Transcript of SCOD Forum Change - May 5 2010