Schema.org: What It Means For You and Your Library

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LITA Forum – Albuquerque, NM 7th November 2014 Schema.org: What It Means For You and Your Library Richard Wallis – Technology Evangelist, OCLC @rjw Dan Scott – Systems Librarian, Laurentian University @denials

description

Presentation to the LITA Forum 7th November 2014 Albuquerque, NM

Transcript of Schema.org: What It Means For You and Your Library

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LITA  Forum  –    Albuquerque,  NM    7th  November  2014

Schema.org:  What  It  MeansFor  You  and  Your  Library

Richard  Wallis  –  Technology  Evangelist,  OCLC @rjw

Dan  Scott  –  Systems  Librarian,  Laurentian  University @denials

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• Schema.org  –  What  is  it  (Richard)  

• SchemaBibEx  –  Why  &  What  (Richard)  

• Schema.org  –  In  the  wild  (Dan)  

• Summary  &  Questions  (Richard/Dan)

Agenda

Schema.org:  What  It  MeansFor  You  and  Your  Library

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A  bit  of  context….

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Why  Catalog?

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Why  Catalog?So  we  can  find  things

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Why  Catalog?So  we  can  find  things

Why  Share  on  the  Web?

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Why  Catalog?So  we  can  find  things

Why  Share  on  the  Web?

So  users  can  find  our  things

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Where  are  our  users?

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Where  are  our  users?

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What  is

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<div> <b>Name:</b> <span class="value">Mark Twain</span></div>

HTML

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<div> <b>Name:</b> <span class="value">Mark Twain</span></div>

<div vocab="http://schema.org/" typeof="Person"> <b>Name:</b> <span class="value" property="name">Mark Twain</span></div>

HTML

HTML  +  RDFa

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<div> <b>Name:</b> <span class="value">Mark Twain</span></div>

<div vocab="http://schema.org/" typeof="Person"> <b>Name:</b> <span class="value" property="name">Mark Twain</span></div>

HTML

HTML  +  RDFa

HTML  +  MicroData

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<div> <b>Name:</b> <span class="value">Mark Twain</span></div>

<div vocab="http://schema.org/" typeof="Person"> <b>Name:</b> <span class="value" property="name">Mark Twain</span></div>

HTML

HTML  +  RDFa

<div itemscope itemtype="http://schema.org/Person"> <b>Name:</b> <span class="value" itemProp="name">Mark Twain</span></div>

HTML  +  MicroData

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<div> <b>Name:</b> <span class="value">Mark Twain</span> </div>

<div vocab="http://schema.org/" typeof="Person"> <b>Name:</b> <span class="value" property="name">Mark Twain</span> </div>

HTML

HTML  +  RDFa

<div itemscope itemtype="http://schema.org/Person"> <b>Name:</b> <span class="value" itemProp="name">Mark Twain</span> </div>

HTML  +  MicroData

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<div> <b>Name:</b> <span class="value">Mark Twain</span> </div>

<div vocab="http://schema.org/" typeof="Person"> <b>Name:</b> <span class="value" property="name">Mark Twain</span> </div>

HTML

HTML  +  RDFa

<div itemscope itemtype="http://schema.org/Person"> <b>Name:</b> <span class="value" itemProp="name">Mark Twain</span> </div>

HTML  +  MicroData

Schema.org

A  Vocabulary

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25% Of Web

Use Schema.org

markup!

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Summer  2012

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Summer  2012

A  year  old  

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Summer  2012

A  year  old  

Just  published  Schema.org  For  300M+  Bib  records  

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Summer  2012

A  year  old  

Just  published  Schema.org  For  300M+  Bib  records  

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Summer  2012

A  year  old  

Just  published  Schema.org  For  300M+  Bib  records  

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Summer  2012

A  year  old  

Just  published  Schema.org  For  300M+  Bib  records  

Schema.org  for  bibliographic  data  ?

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Summer  2012

A  year  old  

Just  published  Schema.org  For  300M+  Bib  records  

Schema.org  for  bibliographic  data  ?

Great  idea  but  not  quite  good  enough  yet…

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September  2012

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September  2012

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Challenges

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Challenges• Most  from  a  rich  metadata  background      ✔

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schema

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schemao Not  looking  for  my  favorite  MARC  tag  or  value

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schemao Not  looking  for  my  favorite  MARC  tag  or  valueoWhat  else  is  ‘needed’  to  describe  a  resource

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schemao Not  looking  for  my  favorite  MARC  tag  or  valueoWhat  else  is  ‘needed’  to  describe  a  resource

• Describing  to  the  world

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schemao Not  looking  for  my  favorite  MARC  tag  or  valueoWhat  else  is  ‘needed’  to  describe  a  resource

• Describing  to  the  world

• FRBR!

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schemao Not  looking  for  my  favorite  MARC  tag  or  valueoWhat  else  is  ‘needed’  to  describe  a  resource

• Describing  to  the  world

• FRBR!

• Assuming  we  are  different

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Challenges• Most  from  a  rich  metadata  background      ✔

• Most  from  a  rich  metadata  background    ✗

• Discovering  what  was  missing  from  Schemao Not  looking  for  my  favorite  MARC  tag  or  valueoWhat  else  is  ‘needed’  to  describe  a  resource

• Describing  to  the  world

• FRBR!

• Assuming  we  are  different

• What  else  is  going  on  in  Schema.org

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SchemaBibEx  Achievements

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SchemaBibEx  Achievements• Proposals

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SchemaBibEx  Achievements• Proposals

o Citation

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SchemaBibEx  Achievements• Proposals

o Citationo Offer

▪ “… to sell tickets … or to loan a book.”

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SchemaBibEx  Achievements• Proposals

o Citationo Offer

▪ “… to sell tickets … or to loan a book.” o Work  Relationships

▪ workExample exampleOfWork

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SchemaBibEx  Achievements• Proposals

o Citationo Offer

▪ “… to sell tickets … or to loan a book.” o Work  Relationships

▪ workExample exampleOfWorko Periodicals,  Articles  &  Multi-­‐volume  Works

▪ Periodical PublicationIssue PublicationVolume▪ issn pageStart pageEnd pagination▪ hasPart isPartOf

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SchemaBibEx  Achievements• Proposals

o Citationo Offer

▪ “… to sell tickets … or to loan a book.” o Work  Relationships

▪ workExample exampleOfWorko Periodicals,  Articles  &  Multi-­‐volume  Works

▪ Periodical PublicationIssue PublicationVolume▪ issn pageStart pageEnd pagination▪ hasPart isPartOf

• Recipes  &  Guidelines

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SchemaBibEx  Achievements• Proposals

o Citationo Offer

▪ “… to sell tickets … or to loan a book.” o Work  Relationships

▪ workExample exampleOfWorko Periodicals,  Articles  &  Multi-­‐volume  Works

▪ Periodical PublicationIssue PublicationVolume▪ issn pageStart pageEnd pagination▪ hasPart isPartOf

• Recipes  &  Guidelines• Recognition  /  Discussion

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Schema.org  –  An  OCLC  Story..

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST• Content  Negotiated  RDF/XML,  JSON,  Turtle,  Triples

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST• Content  Negotiated  RDF/XML,  JSON,  Turtle,  Triples• Open  Data  License

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST• Content  Negotiated  RDF/XML,  JSON,  Turtle,  Triples• Open  Data  License

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST• Content  Negotiated  RDF/XML,  JSON,  Turtle,  Triples• Open  Data  License

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST• Content  Negotiated  RDF/XML,  JSON,  Turtle,  Triples• Open  Data  License

2013• Track  Schema  Bib  Extend  proposals

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Schema.org  –  An  OCLC  Story..

2012• WorldCat.org• 300  Million+  Resources  released  as  Linked  Data• Persistent  URIs• RDFa  +  Schema.org• Links  to  VIAF,  Dewey,  LCSH,  LCNAF,  FAST• Content  Negotiated  RDF/XML,  JSON,  Turtle,  Triples• Open  Data  License

2013• Track  Schema  Bib  Extend  proposals• Identify  the  entities…

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edition

author location

holding

date  of  publication

classification

publisher

title

source

ISBN

library  data:stored  as  records

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edition

author location

holding

date  of  publication

classification

publisher

title

source

ISBN

author location

holding

classification

publisher

person place

object

concept

organization

title

library  data:stored  as  records

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person place

object concept

organization work

library  data:stored  as  entities

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person place

object concept

organization work

library  data:stored  as  entities

in  a  graph  of  relationships

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WorldCat  Works

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

• Schema.org

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

• Schema.org

• RDF  Data  formats  –  RDF/XML,  Turtle,  Triples,  JSON-­‐LD

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

• Schema.org

• RDF  Data  formats  –  RDF/XML,  Turtle,  Triples,  JSON-­‐LD

• Links  to  WorldCat  manifestations

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

• Schema.org

• RDF  Data  formats  –  RDF/XML,  Turtle,  Triples,  JSON-­‐LD

• Links  to  WorldCat  manifestations

• Links  to  LCSH,  LCNAF,  VIAF,  FAST

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

• Schema.org

• RDF  Data  formats  –  RDF/XML,  Turtle,  Triples,  JSON-­‐LD

• Links  to  WorldCat  manifestations

• Links  to  LCSH,  LCNAF,  VIAF,  FAST

• Open  Data  license

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WorldCat  Works

• 197+  million  Work  descriptions  and  URIs

• Mined  from  WorldCat  records

• Schema.org

• RDF  Data  formats  –  RDF/XML,  Turtle,  Triples,  JSON-­‐LD

• Links  to  WorldCat  manifestations

• Links  to  LCSH,  LCNAF,  VIAF,  FAST

• Open  Data  license

• Released  April  2014

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The  OCLC  Approach

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The  OCLC  ApproachIdentify  the  entities  in  your  data

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The  OCLC  ApproachIdentify  the  entities  in  your  data

First,  model  what  is  if  interest  to  the  Web

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The  OCLC  ApproachIdentify  the  entities  in  your  data

First,  model  what  is  if  interest  to  the  Web

Share  the  way  the  Web  does

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OCLC  Entity  Based  Data  Strategy

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org2012  

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources

2012  

2013

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released

2012  

20142013

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF

2012  

20142013

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)

2012  

20142013

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

2013

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

2013

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products               ➢New  Services

2013

2016

2010

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OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 95: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 96: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 97: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 98: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 99: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 100: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

Page 101: Schema.org: What It Means For You and Your Library

OCLC  Entity  Based  Data  Strategy✓VIAF,  ISNI,  FAST  Publish  Linked  Data✓WorldCat.org  Linked  Data  Release  –  using  Schema.org✓Data  mining  of  WorldCat  resources✓WorldCat  Works  Released✓Schema.org  added  to  VIAF  RDF✓WorldCat  Discovery  API  Returns  Schema.org  RDF  (Beta)✓

2012  

2014

➢Application  Integration➢WorldCat  Discovery➢Analytics➢Discovery  API➢Cataloging

2015

➢More  Entities  Released➢Person➢Organization➢Event➢Concept

➢New  Products              ➢Continuing  Evangelism

➢New  Services➢Continuing  Innovation

2013

2016

2010

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Schema.org:  Summary

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• A  de  facto  vocabulary  on  the  web  – Embedded  in  the  html  – Can  also  be  served  as  RDF    – Backed  by  Google,  Bing,  Yahoo!,  Yandex  – Powers  their  Knowledge  Graphs  – Not  exclusive  to  the  search  engines

• The  way  to  syndicate  with  the  search  engines  – Where  our  users  are    – Delivering  [understandable]  bibliographic  description  – Providing  holding  information

Schema.org:  Summary

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Schema.org:  What  It  MeansFor  You  and  Your  Library

Page 106: Schema.org: What It Means For You and Your Library

• Visibility  on  the  Web

Schema.org:  What  It  MeansFor  You  and  Your  Library

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• Visibility  on  the  Web

• Direct  syndication  of  resources

Schema.org:  What  It  MeansFor  You  and  Your  Library

Page 108: Schema.org: What It Means For You and Your Library

• Visibility  on  the  Web

• Direct  syndication  of  resources

• Live  holdings

Schema.org:  What  It  MeansFor  You  and  Your  Library

Page 109: Schema.org: What It Means For You and Your Library

• Visibility  on  the  Web

• Direct  syndication  of  resources

• Live  holdings

• Your  resources  where  your  users  are

Schema.org:  What  It  MeansFor  You  and  Your  Library

Page 110: Schema.org: What It Means For You and Your Library

• Visibility  on  the  Web

• Direct  syndication  of  resources

• Live  holdings

• Your  resources  where  your  users  are

• Relevance  on  the  Web

Schema.org:  What  It  MeansFor  You  and  Your  Library

Page 111: Schema.org: What It Means For You and Your Library

LITA  Forum  –    Albuquerque,  NM    7th  November  2014

Schema.org:  What  It  MeansFor  You  and  Your  LibraryRichard  Wallis  –  Technology  Evangelist,  OCLC@rjwhttp://slideshare.net/rjw  Dan  Scott  –  Systems  Librarian,  Laurentian  University@denials  http://http://stuff.coffeecode.net/2014/lita_forum