Schedule 1 ‐ Products and Services

Schedule 1 ‐ Products and ServicesProduct Type Product PM Comments

TENot Available in NA

TS‐IT

PDU

PSMNot Available in NA

PCUNot Available in NA

PDR/PDMNot Available in NA

Power outlet stripsNot applicable for IT

Ri4PowerNot applicable for IT

Bus barsNot applicable for IT

LCP DX

LCP CW

LCP Hybrid CWNot Available in NA

IT Roof mounted cooling unit Not generally an DCS product

Small Cooling UnitsNot generally an DCS product

Aisle ContainmentNo specific NA products available

CRACNot Available in NA

IT ChillerNot Available in NA

CMC

CMC Compact

Small CMC Accessory package

Large CMC Accessory package

Automatic Door opening

Monitor Keyboard unit with KVM Not Available in NA

Extinguishing System

Dynamic Rack Control Not Available in NA

RiZoneNot Available in NA

Micro DCNot Available in NA

Rimatrix SNot Available in NA

Security Solutions

Rimatrix Racks + Power +

Cooling + Monitoring + Security Not defined in NA

Security

Racks

Power

Mon

itorin

gCo

oling

Schedule 2 ‐ Partner Program Benefits & Requirements

Schedule 3 of the Rittal CHANNEL PARTNER Agreement Date: Created by:

- 1 - Confidential

RITTAL CHANNEL PARTNER BUSINESS PLAN

This Business Plan dated ______________ is made between

Rittal Corporation and

_____________________________________________ CHANNEL PARTNER

Updated (MM/DD/YY): Next review (MM/DD/YY):

CHANNEL PARTNER CATEGORY

Premium Partner

PROVIDING APPROVED PRODUCTS OR SERVICES WITHIN:

☐ Sales ☐ Support ☐ Engineering ☐ Integration

AUTHORIZATION DATE:

The Channel Partner Business Plan will be jointly reviewed on a quarterly basis.

This Business Plan is to be added as an appendix to the official Rittal Channel Partner agreement.

Signed for and on behalf of the CHANNEL PARTNER:

Signed for and on behalf of RITTAL:

Name: _________________________________ Position: _______________________________ Signature: ______________________________

Name: ________________________________ Position: _______________________________ Signature: _____________________________

Name: _________________________________ Address: _______________________________ Signature: ______________________________

Name: ________________________________ Address: _______________________________ Signature: _____________________________

(Two copies)

Schedule 3 of the Rittal CHANNEL PARTNER Agreement Date: Created by:

- 2 - Confidential

CHANNEL PARTNER Name: Address: Website: Years in Business: Sales Targets The following sales target is agreed upon between the PARTNER and RITTAL. 2017 Sales History: ___________________ 2018 Sales Target: ___________________ Annual Incentive Target Rebate: Certified Partner = 2%; Premium Partner = 3% Joint Marketing Action Plan (Required for Premium Partners Only) Describe what kind of promotion activities (marketing material, trade fairs, promotion, advertising, customer seminars etc.) is agreed jointly to promote the sales and helping to achieve the strategic goals described in the previous chapter utilizing the table below. Joint Marketing Action Plan supporting the Strategic Goals Action Plan

Planned promotion activity

Details Support needed from RITTAL

Promotion done during

Responsible person from RITTAL

Responsible person from the CHANNEL PARTNER company

Review date/s if different from table 1

Completion date

Quarterly Business Review Schedule for 2018 (Required for Premium Partners Only)

Added Value Measures

1. Optimised structured Partner pricing system:

Each Channel Partner will be given access to locally set partner based pricing tiers. The set tier is based on the Channel Partner classification of Certified, Premium or Strategic.

2. Access to the Rittal product portfolio:

Depending on the skillset and classification achieved by the Channel Partner, Rittal will provide access to varying levels or product and services access along with the respective support.

3. Personalised access to the Rittal Partner Portal:

Each Channel Partner will have access to their individual and customisable Rittal Partner Portal. The Portal will always focus on providing the relevant Rittal tools, documentation, marketing and support material needed for the development together with Rittal.

4. Certification for Sales and Technical skillsets:

Each Channel Partner will initially need to be certified to be able to proactively promote Rittal products and solutions. Continued training modules will need to be successfully undertaken dependant on classification level and recertification requirements.

5. Access to Rittal marketing material:

The relevant marketing material will be made available to the respective Channel Partners through the Rittal Partner Portal.

6. Regular market intelligence exchange:

Meetings between both parties will be organised to discuss present market conditions, joint actions, focus markets, trends, etc. The market intelligence exchange will generally take place during the Quarterly Business Reviews.

7. Regular product intelligence exchange:

Access to information relating to product changes, improvements, innovations, etc. will be provided through the Rittal Partner Portal, Quarterly Business Reviews or meetings organised specifically for this purpose. The level of information provided will be dependent on the Channel Partner classification.

8. Access to sales and technical tools:

The relevant tools for the business undertaken with Rittal solutions will be accessible through the Rittal Partner Portal.


9. Personal Partner Manager:

Each Channel Partner has access to their individual local Partner Manager. The Rittal Partner Manager will be primarily responsible to help develop the business and relationship between the Channel Partner and Rittal.

10. Access to Rittal Product Managers:

Local and HQ based Rittal Product Managers are available to assist with product queries, specific documentation transfer or data that is required.

11. Joint customer visits with Rittal Product Managers:

Channel Partners can utilise the Rittal Product Managers for tandem visits to customers or for preparation work prior to a customer visit. This applies only to the relevant partner tiers.

12. Joint customer visits with Rittal Partner Manager:

Channel Partners can also perform joint customer visits with their respective Rittal Partner Manager. This applies only to the relevant partner tiers.

13. Dedicated project support:

Support for projects that a Channel Partner is working on will be provided by Rittal. This covers potential technical, sales or commercial support.

14. Access to approved references:

The relevant Channel Partners will be able to access approved Rittal live references. The references will show a large array of live Rittal solutions at numerous global client locations. The Channel Partners can bring their clients to pre‐approved sites to view specific installations and setups.

15. Prioritised offer and order processing:

Rittal will provide the Channel Partner with prioritised offer and order processing management. This will ensure that our Partners provide the best possible service to their respective customers.

16. Access to Rittal training platform:

The Rittal training platform will provide the Channel Partners with the respective skills and product competence development required to promote Rittal solutions in their respective customer segments.

17. Access to Rittal Seminars:

Channel Partners will be given prioritised access to local and HQ run seminars covering markets and solutions that we believe are relevant today and tomorrow.


18. Access to Rittal sponsored networking events:

Channel Partners will be given the opportunity to attend Rittal sponsored or managed events. The attendance requirements will be dependent on current and past performance results achieved by the Channel Partner.

19. Access to Rittal incentive programme:

The bonus system applies to the targets set in the annual targets and business plan. Achieving the set targets will result in the bonus being paid for meeting the specific KPI’s.

20. Access to Market Development Funds*:

Rittal is prepared to support local marketing initiatives in the Channel Partner’s respective country and / or customer segment. Market Development Funds will be provided on a case by case basis to eligible Channel Partners.

21. Access to Rittal demo products:

Eligible Channel Partners can request specific demo products from Rittal. Some restrictions do apply however, Rittal will always endeavour to ensure that both Channel Partners and their respective customers are able to see and experience the Rittal solution.

22. Permission to sell and promote Rimatrix solutions:

Qualified Channel Partners will be given direct access to promote and sell Rittal’s Rimatrix and Rimatrix S Data Centre solutions. Rittal will support or request support from the eligible Channel Partners when projects can utilise the Rimatrix solution.

23. Access to Co‐marketing:

Co‐marketing and local joint promotions support can be offered to the eligible Channel Partners. The Quarterly Business Review meetings should be used to detail the actions where Rittal support and input is required.

24. Lead transfer:

Eligible Channel Partners will be provided with sales leads from Rittal across various market segments. The Channel Partner will be required to utilise and implement Rittal products and solutions with the Rittal supplied lead.

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Rittal-Code of Conduct for Social Responsibility

Preamble

The companies of the Friedhelm Loh Stiftung & Co. KG acknowledge their social responsibility within the

framework of entrepreneurial activities worldwide (internationally often called "CSR"1). This Code of Conduct

for social responsibility" ("CoC") as a company guide describes what this means and in particular with

respect to working conditions, social acceptability and environmental compatibility as well as transparency,

cooperation based on trust and dialogue. The contents of this CoC are an expression of the joint basis of

values of the companies of the Friedhelm Loh Stiftung & Co. KG.

1. Basic Understanding of Socially Responsible Cor porate Governance

This CoC is based on a joint basic understanding of socially responsible corporate governance. For

the signatory company, this means that it assumes responsibility in that it considers the

consequences of its entrepreneurial decisions and actions both from an economical, technological

and from a social and ecological aspect and reaches a fair and reasonable reconciliation of

interests. Within the framework of its particular possibilities and latitude of action, the signatory

company voluntarily contributes to the prosperity and the sustained development of the global

company at the locations, where it conducts operations. When doing this, it orients on the

universally applicable ethical values and principles and in particular on integrity and probity and

respect for human dignity.

2. Scope

2.1 This CoC applies to the branch establishments and business units of the signatory company

worldwide.

2.2 The signatory company is obligated to promote the observation of the contents of this CoC

including with respect to its suppliers and the further value added chain within the framework of its

particular possibilities and latitude of action.

3. Key Points of Socially Responsible Corporate G overnance

The signatory company is to take proactive measures so that the values and principles, which are

provided in the following text, are observed and followed on a sustainable basis.

3.1 Observance of the Laws

The signatory company is to observe the valid laws and other legal provisions of the countries, in

which it conducts operations. For countries with a weak institutional framework, it is to make a

1 CSR = Corporate Social Responsibility

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diligent examination as to what good corporate practice from its own home country should be

applied as a supporting measure for responsible corporate governance.

3.2 Integrity and Organizational Governance

3.2.1 The signatory company is to orient its action on universally applicable ethical values and principles

and in particular on integrity, probity, respect for human dignity, openness and non-discrimination

with respect to religion, ideology, gender and ethics.

3.2.2 The signatory company is to reject corruption and bribery within the meaning of the corresponding

UN convention2. It is to promote, in a suitable manner, transparency, actions based on integrity and

responsible leadership and control in the company.

3.2.3 The signatory company is to pursue clean and accepted business practices and fair competition. In

competition, it is to orient on professional behaviour and work, which is of the appropriate quality. It

is to maintain relations with regulatory authorities, which are based on cooperation and trust.

3.3 Consumer Interests

As far as consumer interests are concerned, the signatory company is to observe the consumer

protection regulations and appropriate sales, marketing and information practices. Groups, which

are in need of special protection, such as the protection of minors, are to be given special attention.

3.4 Communication

The signatory company is to communicate openly and dialogue-oriented concerning the

requirements of this CoC and its implementation with respect to employees, customers, suppliers

and other interest groups and groups having entitlements. All documents and papers are to be

prepared in accordance with one's duty and are not to be changed or destroyed unfairly and are to

be properly filed. Trade secrets and business information of the partners are to be treated

sensitively and confidentially.

3.5 Human Rights

The signatory company is to support the promotion of human rights. It is to observe human rights

according to the UN Charter of Human Rights3 and in particular those named in the following text:

3.5.1 Privacy

Protection of privacy.

3.5.2 Health and Safety

The protection of health and work safety and in particular the guarantee of a safe and health

promoting work environment to prevent accidents and injuries.

3.5.3 Harassment

Protection of employees against physical punishment and against physical, sexual, psychological

or verbal harassment or abuse.

2 United Nations Convention Against Corruption of 2003, in effect since 2005 3 Universal Declaration of Human Rights, UN Resolution 217 A (III) of 1948

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3.5.4 Freedom of Speech

Protection and guarantee of the right to freedom of speech and free expression of opinion.

3.6 Working Conditions

The signatory company is to observe the following core work norms of the ILO4:

3.6.1 Child Labour

The prohibition of child labour, which means the employment of persons younger than 15 years old

to the extent that local regulations do not require a higher age limit and to the extent that no

exceptions are allowed.5

3.6.2 Forced Labour

The prohibition of forced labour of any kind.6

3.6.3 Compensation

The work norms with respect to remuneration and in particular with respect to the remuneration

level according to the valid laws and provisions.7

3.6.4 Employee's Rights

The respect of the right of employees to freedom of association and freedom of assembly to the

extent that this is legally allowed and possible in the particular country.8

3.6.5 Prohibition of Discrimination

Non-discriminatory treatment of all employees.9

3.7 Hours Worked

The signatory company is to observe the work norms concerning the maximum permissible hours

worked.

3.8 Environmental Protection

The signatory company is to fulfil the provisions and standards for environmental protection, which

apply to its particular business enterprises, and is to act in an ecologically aware manner at all

locations. In addition, it is to responsibly handle natural resources in accordance with the principles

of the Rio Declaration10.

3.9 Involvement as a Citizen

The signatory company is to contribute to the social and economic development of the country and

the region, in which it conducts operations, and is to promote the corresponding voluntary activities

of its employees.

4 ILO = International Labor Organization 5 ILO Convention No. 138 of 1973 and ILO Convention No. 182 of 1999 6 ILO Convention No. 29 of 1930 and ILO Convention No. 105 of 1957 7 ILO Convention No. 100 of 1951 8 ILO Convention No. 87 of 1948 and ILO Convention No. 98 of 1949 9 ILO Convention No. 111 of 1958 10 The 27 principles of the "Rio Declaration on Environment and Development" of 1992 as the result of the Conference of the United Nations on Environment and Development in Rio de Janeiro.

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4 Implementation and Enforcement

The signatory company is to make all suitable and reasonable efforts to continually implement and

apply the principles and values, which are described in this CoC. Contractual partners are upon

request and within the framework of reciprocity to be notified about the essential measures so that

it is understandable as to how the observation of these is to be basically guaranteed. No claim

exists to the disclosure of trade and business secrets, or information, which is related to the

competition or other information, which merits protection.

_____Herborn, 31.05.2012_____ _____________________________

City, Date Signature

With the above Rittal Code of Conduct, Rittal, as a member of the ZVEI, is orienting itself on the rules of the Code of Conduct of the ZVEI, which apply to the entire association. These rules are accepted by large parts of the electrical engineering industry as a binding standard.

Schedule 1 ‐ Products and Services

Documents

Transcript of Schedule 1 ‐ Products and Services