Scania Services & Solutions CONNECTED UPTIME SOLUTIONS€¦ · the contract period, maximising...

Scania Services & Solutions

CONNECTED UPTIME SOLUTIONS

Scania Services & Solutions2 Scania Services & Solutions

THE OPTIMALMAINTENANCE PLANScania’s new standard for maintenance plans is based on estimated maintenance requirements using several operational factors and the specification of your vehicles. The result is continuously updated and flexible maintenance plan that minimises downtime to the lowest possible cost.

Factors such as road roughness, fuel quality, start and stop frequency all affect which level of maintenance is needed for your vehicles. By individually optimising the different modules in the maintenance plan, such as air filter and gearbox oil, we ensure that downtime is planned and only occurs when absolutely necessary. For each maintenance event, timing and content is then calculated based on factors such as cost of spare parts and labour. This way we can always present an optimised maintenance interval adapted to your business operation. Such adaptations may include:

• Bodywork and additional equipment that require extra lubrication

• Additional modules, such as preventive repairs• Compliance inspections, such as brake tests

outside of the regular maintenance plan

We will call youIn due time before the next service, we will call to booka visit. Before your arrival a remote diagnosis is made todetect and prepare any additional repairs that might beneeded at the same time. The driver can easily reportany problems with the vehicle using the Scania FleetManagement app.

Tailored for your operation

Scania’s maintenance plans are tailored to maximise

business efficiency and availability – regardless of

your operational needs.

Vehicle know-how

Knowing every Scania inside out, our maintenance

contracts provide you with skilled service teams,

genuine industry experience and access to Scania’s

worldwide service network.

Real-time data

Using real-time operational data, maintenance plans

are customised to fit each vehicle and dynamically

updated every week.

Longest possible intervals

By default maintenance is scheduled to achieve the

longest possible intervals between workshop visits,

up to 150,000 km. However, you can also tailor a plan

to fit any specific needs you might have.

Averagespeed

Oil temp

Fuelconsumption

Powertake offIdling

Gross train

weight

Scania Services & Solutions 3

4 Scania Services & Solutions Scania Services & Solutions

Fleet Care

Optimise Driver

Coaching

Dedicated Fleet

Manager

On Road Guarantee

Full Coverage

Extended Driveline Coverage

Preventative Maintenance

Items

Flexible Maintenance

Plan

Control 1 Package

Big data is helping to redraw the transport map. Connected vehicles provides transport operators not only with valuable insights of their own fleet, but digitizing the Scania experience from the economical vehicle specification, tailored conditional-based servicing, remote diagnostics and sustainable transport solutions.

With Scania Service Solutions, we individually optimise the different modules in your service plan, ensuring that downtime is planned and only occurs when absolutely necessary through vehicle connectivity.

Smart transport

REDUCE YOUR COSTS FURTHER WITH DRIVERS REWARD

4 Scania Services & Solutions Scania Services & Solutions 5

Repair & Maintenance

On Road Guarantee

Full Coverage



Items


Plan

Control 5 Package

Maintenance + Driveline



Items


Plan

Monitoring Package

Maintenance + Preventative


Items


Plan

Monitoring Package

Maintenance


Plan

Monitoring Package

With Scania service agreements already increasing

resale values, being able to produce an Excellent or

Elite driver status throughout the agreement term

may see this value enhanced even more.

With the driver having a major impact on the fuel burn

and wear and tear on the truck, a service agreement

with Scania Flexible Plans will reward a well driven

truck with not only an increase in uptime, but a

reduction in monthly service agreement invoices.

DRIVER SCORECPK (Cents per Kilometre)

CPK Review 6.97 6.45 6.145% rebate of

annual invoice

<45% 46% 54% 55% 70% 71% 85% >86%

Well Below Average Below Average Good Excellent Elite

The cents per kilometre (CPK) figures featured above are for illustrative purposes only.

*Periodic maintenance at set intervals is still available to customers or for driving patterns for which this option is most suitable.

7Scania Services & Solutions

WORKSHOP SERVICESWe tailor maintenance plans that fits your business, ensuring

maximum uptime, increasing productivity as well as decreasing

disruptions in your Daily operation.

SupportingpartnersAt Scania we work together to make sure that wherever you are, whatever happens, you can rely on us. We offer a selection of individually tailored agreements with no lock-in contracts for truck, bus and coach – as well as trailers – so there’s a Scania Support Agreement for every kind of transport operation.

The best vehicles deserve the best aftersales care. We’ve designed our range of Support Agreements to provide just that. You’ll have quick, easy, and reliable access to all our services and expertise as part of the Scania experience – that means maximum operating time and the best value for your money. Monthly fees are agreed up-front, which allows you to accurately control and forecast expenditure.

NATIONWIDE NETWORKWith company-owned branches in every capital city and over 60 authorised independent parts and service dealers across Australia, you’re never far from help. And we use a single centrally managed network database so any one of our dealers and branches can instantly access your vehicle’s history.

FLEXIBLE AGREEMENTSWe offer a complete aftersales solution, so you have preferential parts and labour rates with a single point of contact, and a single monthly invoice. And your Support Agreement is designed just for you. So you have what you need, exactly when and where you need it.

TECHNICAL EXPERTISEThe Scania Training Centre provides one of the best training facilities of its type and all our technicians are trained to the highest standards of excellence and technical ability to guarantee you the best service within the shortest time frame.

SCANIA ASSISTANCEScania Assistance is an essential support service that provides operators with a complete back-up system designed to minimise downtime and keep your vehicle on the road. We are there to help wherever you are, 24 hours a day, 365 days a year.


8 Scania Services & Solutions 9Scania Services & Solutions

A truly tailored maintenance programme, Scania maintenance intervals and service requirements are determined by using real-time operating data from each vehicle. This means that instead of service intervals based on set kilometers, and standard predefined service sheets. Vehicles are called in for service when the operating data indicates that maintenance is needed, then the vehicles receive exactly the maintenance they need which, in most cases, delivers increased uptime by spending less time at the workshop. Scania Flexible Plans will take maintenance to an entirely new level.

The technology through the vehicle connectivity continuously monitors the vehicle’s operating data which makes it possible to determine with a great deal of precision when various maintenance operations need to be carried out. With this agreement, the operator does not have to keep track of when the vehicle needs to be serviced; they are instead contacted by Scania when it is time for a tailored service and informed how long the vehicle will be needed.

At Scania, we understand the importance of keeping your vehicle on the road and minimising the time spent in the workshop. Therefore we always review our preventative maintenance recommendations to achieve the best outcome for you. This includes capitalizing on the product improvements that Scania continually introduces.

Preventative Maintenance Agreements utilise our agreed and fixed monthly payments, so you can predict your maintenance costs from start to finish. You can be safe in knowledge that you are paying our lowest possible parts and labour rates, and that your equipment is being serviced with key components replaced at correct intervals.

With the preventative maintenance coverage, key components and actions will be included at predetermined intervals which will reduce unscheduled maintenance and repairs adding unwanted costs to operators.

Flexible MaintenanceMaintenance Tailored to your needs

Preventative maintenance Maintain peak condition

Periodic maintenance sequence

Flexible maintenance sequence

S S

Increased Profitability

Maximise your Uptime

Tailored plan via Operating Data

Servicing when required

Note: 30 individual maintenance modules available.

• Radiator & Intercooler Clean

• Batteries replaced

• Air Conditioning serviced

• Pulleys & Belts replaced

• Turbocharger replaced

• Universal Joints replaced

• Compressor replaced

• Start Motor replaced

11Scania Services & Solutions

Extended Driveline Coverage provides additional benefits to keep your vehicle’s vital driveline components turning smoothly.With this extended coverage, Scania will include all general wear and tear or failure of driveline components,

as well as powertrain and transmission. This will ensuring the running gear remains in prime condition across the contract period, maximising uptime, and removing the risk of major powertrain/driveline failure and the attendant cost.

A comprehensive assurance package comes with on-road guarantee, which gives you ultimate peace-of-mind that you are covered wherever your vehicles are operating. We include 24/7 national roadside assistance and, if required, towing which significantly reduces unplanned downtime.

The comprehensive nature of the cover extends far beyond major driveline and powertrain components to climate control, cooling systems, steering and suspension and cab and chassis components. It’s bumper-to-bumper cover for a single monthly individual agreed fee that gives you more time to focus on doing what you do best; running your business.

Scania Connected Services10

extended driveline coverageKeeping your vehicle in optimum shape

REPAIR AND maintenance We’ve got you covered

Repairs

roadsideassist towing

max 24


fleet careTHE TOTAL FLEET SOLUTION

SERVICE PLANNING

No matter what your fleet looks like, it needs to be looked after and maintained on multiple levels. This is something many fleet owners feel is taking considerable time from other important business matters. So imagine everything being taken care of by someone who has easy and reliable access to Scania’s global network of service and technical knowledge. We offer scalable, flexible support to maximise the uptime of your fleet, giving you peace of mind to focus on what you do best and using economies of scale to your benefit. And that’s with just a single point of contact.

With Scania Fleet Care you don’t have to worry about managing the service of your fleet. We’ll take care of everything from helping you in a few areas to assuming complete responsibility of repair and maintenance — for a part of the fleet or the whole fleet regardless of brands or the vehicles’ age. Monitoring the conditions of your vehicles on a daily basis, along with planning and performing the right activities at the right time will not only keep your fleet in top condition, it will also maximise uptime — making your fleet as available as possible during business hours. That means more time spent earning money for you. Think of us as your highly effective F1 engineering team! Optimised pitstops are crucial if you want to win the race.

Scania Services & Solutions Scania Services & Solutions 1312

Scania AssistanceBreakdown

management

Dedicated Fleet Managerfor central co-ordination

and planning

Ancillary equipment- e.g. bodywork and

trailers

Defect reporting fordrivers with Scania

Fleet Management app

Accident damagemanagement

Maintenance andstatutory tests

Additional preventativemaintenance

Operational anaylsis Asset performance Elimination of waste using LEAN

KPI reports tailoredto your operation

Trend analysis

Monitoring of fleethealth and remote

diagnostics

Repairs

PERFORMANCE ANALYSIS


TAILORED SOLUTIONSOne stop workshop for the entire vehicle

Scania can save you time and effort by incorporating the maintenance and repair of more than just your trucks and buses. We can look after your trailers and ancillary equipment, providing you with the convenience of one servicing location, one contact for booking, and the time-saving convenience of one invoice for all the work, reducing the impact on your back office.

When you place this equipment into one of our service agreements, you also gain full transparency and predictability of maintenance costs throughout the term.So while we plan and carry out maintenance on your behalf, you’re free to focus on your core business.

With a Scania tailored solution across all your equipment, you benefit from maximum uptime and enhanced productivity: operating efficiency and complete peace-of-mind.

Scania can provide support for a wide range of equipment:

• Trailers (Repair and maintenance, maintenance, or pay-as-you-go arrangements)

• Refrigeration units

• Tippers

• Tail lifts

• Cranes

• Tyre management

• Wheel alignment

• PTO equipment

• Roadworthy inspection

• Scheduled service pick-up and delivery

ConnectedServicesScania systems collect vehicle and driver data

continually and prepare it for analysis. It’s a

powerful way to improve business productivity.


detailsmatterScania Connected Services with the Scania Fleet Management solution helps you identify and focus on key details needed to increase the productivity and reduce the cost of your fleet.

Scania Fleet Management consist of two service packages: Monitoring and Control. Both service packages offer quick access to fleet overviews, helps you make decisions that cut fuel consumption, and identify vehicles that are being driven optimally.

IT IS EASY TO GET STARTED- JUST ACTIVATE ITThe pre-installed Scania Communicatortelematics unit regularly collects, saves, sends and receives information for analysis and presentation on the Scania Fleet Management portal and in the Monitoring Report. Stay on top of every situation with real-time information and 2-way communication.

IMPROVING YOUR PROFITSClear and useful information in your hands so that you can understand how your fleet is performing and what is costing you money. You will spot potential problems early, be able to coach drivers into adopting more economical driving habits and improve your service planning. Furthermore, monthly and yearly summary reports are also provided, their content being invaluable in identifying long-term trends and patterns.

ENVIRONMENTALLY SMARTStay ahead of the game by accessing your fleets environmental impact.

View fuel consumption, CO2 and other factors that affect emissions at a glance.

DRIVER IDENTIFICATIONEmpower your drivers with the use of Driver ID Buttons and the pre-installed ID Readers, so you can see where your drivers are and continuously monitor their performance compared to other drivers doing similar work.

Monitoring PackageFleet data on all your vehicles

Scania Fleet Management Monitoring Package is an easy-to-use service that puts you on the right track to improve your fleet economy – even for small fleets.You’ll receive weekly email summaries covering all of your connected vehicles. From these you can see at a glance how each vehicle is performing and which ones need special attention, and trends

compared to the previous report.Information from the Monitoring Report can quickly help you reduce operating costs. You will spot potential problems early, be able to guide drivers into adapting more economical driving habits and improve your service planning.

16 Scania Services & Solutions


Control PackageTake full control of your fleet and lower your cost

The Control Package is an advanced service that helps fleet owners utilise vehicle and driver follow ups and operational information to support their transport process.It gives you 24- hour access to key fleet details via the Scania Fleet Management Portal. Log in from anywhere and discover trends and tendencies that could impact your business. The Control Package is particularly effective for fleet owners who need the most up-to-date vehicle information available at all times.

In the Fleet Management Portal you can access useful information and functions including the following:

• Fleet position, Vehicle tracking and event reports

• Service Planning and Defect Reporting

• Driver Evaluation

• Vehicle Performance and Comparison

• Fuel & Environmental Reports

Choose to be updated at every 5 or 1 minute intervals.

Fleet position – shows the fleet’s current positions and vehicle status (on/off, moving direction). You can track and follow your fleet and driver’s location, set Geo-fence alarms for borders and restricted areas, and access Event Reports.

Vehicle Performance – allows you to check your vehicle performance parameters including fuel economy and emissions, to then find deviations from the normal and analyse details that need your attention.

Service planning – you can also access the Scania Fleet Management portal to manage your service planning. Service Planning provides an overview of all the equipment in your fleet, along with their maintenance plans, including a calendar to keep track of maintenance and repairs.Report problems with Defect Reports and combine with planned maintenance and send as a work order to your workshop.

Driver Evaluation – provides insight on your drivers’ driving style to identify areas of improvement. Follow each driver’s development over a period of time and recognise the drivers with the greatest potential for improvement by ranking and measuring against benchmarks.


DATA ACCESSSeamless integration with existing systems

Creating the future of connected transport solutions together. We want our customers to benefit and contribute to an even more efficient and sustainable ecosystem.

Therefore we make data related to connected transportation available in an easy and accessible way, enabling innovative people to build solutions tailor-made for the transport industry.

Many fleet owners require access to data in a way that facilitates integration with existing systems. Our Data

Access function enables this, allowing for the utilisation of data from the connected vehicle. This is a great alternative for customers with mixed fleets who already use other telematics systems.

A dedicated Developers Portal designed for developers to access all of our API’s and their status and documentation. In other words: you will find everything you might need to start building and testing those awesome applications.

To read more go to https://developer.scania.com.

CONNECT ALL YOUR ASSETS

TRAILER CONTROLIntegrate crucial information on position, temperature, axle weight, tyre pressure and braking faults through the Scania Fleet Management Portal.

Data can be collected from the embedded telematics systems of approximately 35 manufacturers to comprehensively feature all the information that transporters require for their daily operations.

CONNECTED ENGINESKnowledge is key to running a successful business, and connected engines from Scania can provide you with reliable data about your equipment, generators, or vessels – from anywhere in the world.

RETROFITTINGScania Communicators can be retrofitted into most truck and bus makes*, allowing you to access insights across your entire fleet all through the Scania Fleet Management Portal.*pre-requisite include CAN-Bus and FMS interface.



Scania Fleet app

ScaniaDataWatch

Scania Fleet gives you the opportunity to keep up to date with your vehicles wherever you are. A number of user-friendly functions help you manage your fleet easily, directly from your iOS or Android smartphone or tablet.

On the Control Package, users get an overview of their fleet in real time on the map with current data from your vehicles.

As a driver, you can see your daily evaluation of your driving behaviour which can help you to improve your driving.

Both Control and Monitoring packages, users can create and send defect reports on site of the vehicles and other equipment, along with pictures and the fault report.

HAVE A SMART WATCH?

Scania Data Watch connects to the Scania Fleet Management System and provides drivers with the most useful vehicle metrics directly on their wrists. Helps them analyse their vehicle’s fuel and AdBlue consumption, their driving styles and all weekly transport expeditions in detail.

Even go further with Scania Watch Me* app to help drivers be healthier and more alert on the road. It’s loaded with guided recovery strategies for both body and mind, as well as with fall detection and assistance, and smart notifications on weather changes.

* Apple Watch

DriverServicesDriver Training and Coaching offer long-term

business benefits through improved fuel efficiency,

safety and sustainability.



from experienceto excellenceScania Driver Services provides tailor-made driver development solutions based on your business needs, designed to deliver real and sustainable benefits.

The services comprises three solutions: Driver Training, Optimise and Ecolution, with the focus to get the best out of your drivers and achieve the best out of your vehicles.

Scania Driver Services solutions aims to work with clients to reduce cost by offering training & coaching to drivers to continuously improve their performance.

COACHING EFFECTScania Driver Training can reduce consumption by up to 10%, however effect decreases over time.Scania Driver Support provides instant in-vehicle feed-back during driving.Scania Driver Coaching analyses performance and provides monthly coaching report for continuous improvements.

APPLICATION BASED DRIVER TRAININGUsing training modules that can be selected to suit the customers relevant focus areas and the driver’s needs in their current operation.

Like our vehicles, the training is modular by combining the vehicle application and operation type.

This provides an effective customised driver training programme that the drivers really can benefit from.

FUEL EFFICIENCY

SAFETY & SECURITY

ENVIRONMENTAL

PRODUCTIVITY

Scania Driver Training can help even the most experienced drivers to drive more economically and safely – and make a dramatic positive impact to your bottom line.

Lower cost mean higher margins – Scania offers exceptional standard of truck and bus driver training that will help tyres last longer, less strain on the powertrain and use less oil.

Your drivers are a crucial factor in the profitability of your business. They are the single most important factor in fuel economy and wear and tear in the vehicle, as well as road safety.

Last but not least, well-trained drivers are far less likely to be involved in an accident – meaning less unplanned downtime and lower insurance premiums. More uptime means more business for you.

When you take all these factors into consideration, it is clear to see how quickly investing in driving training pays for itself.

DRIVER TRAININGImprove driving for positive impact on your bottom line

• Vehicle Familiarisation

• Efficient and economical driving

• Safe driving

• Scania Driver Support

• Reduce fuel consumption by up to 10%



The Scania Optimise solution provides additional services to our clients, with the key objective to lowering operating cost. This is a whole-of-life approach by Scania to ensure that our customers gain efficiencies throughout the life of the vehicles, and increase the bottom line profitability.

With the power of the Scania Control Package, Scania can undertake an extensive analysis of how the drivers and vehicles are performing. Based on this information, we can suggest adjustments that will drive improvements so customers save money over the long-term.

Our class-leading Scania Optimise driver coaching solutions combines use of data from the vehicles and targets agreed with you, our online coaching tool and expertise of our professional driver coaches to deliver on-going coaching and advice to you and your drivers. The coaching is completed remotely via telephone and email and is designed to have the maximum effect with the minimum operation impact of your business.

OPTIMISE DRIVER COACHINGDeliver real sustainable benefits to your business

• Consultative analysis of reports for continuous improvements

• Executive summaries identifying areas of possible cost savings

• Regular review of trends

• Monthly reports for drivers and management. Title and Content

HOW(The STRATEGY)

WHAT(The FOCUS AREAS)

WHY(The GOAL)

THETOOLS

THERESULTS

THEPARTNERSHIP

… and externally

14

Title and Content

HOW(The STRATEGY)


WHY(The GOAL)

THETOOLS

THERESULTS

THEPARTNERSHIP

… and externally

14

TAILOR-MADE PARTNERSHIP

Adapted for your fleet, we create a joint solution

to optimise your fuel efficiency.

Title and Content

HOW(The STRATEGY)


WHY(The GOAL)

THETOOLS

THERESULTS

THEPARTNERSHIP

… and externally

14

Ecolution is a tailor-made partnership between your business and Scania, with the sole purpose to maximise your fleet’s fuel efficiency. A goal achieved and maintained long-term through ongoing driver training, digital coaching, and vehicle and fleet optimisation. Naturally, complemented by all of our other tools and services that can help your operation reach its sustainability goals and increase your margins.

A fleet running Scania vehicles is already in a very good place in sustainability terms. But no matter if you run the best sustainable transport solution on the market, we have no doubt that working together – we can make you even better.

ECOLUTIONMaking the best better

VEHICLE AND DRIVER OPTIMISATION

IMPROVED FUEL EFFICIENCY

We train and coach your drivers, and make sure each vehicle is being used to its

full potential.

Down to every last detail, we optimise your fuel

economy and make your operation more sustainable.


MaintenanceMaintenance +

PreventativeMaintenance +

DrivelineRepair and

MaintenanceFleet Care

Safety inspections

Scheduled servicing

Remote diagnostics

Lowest parts and labour rate available

National service scheduling

Preventative maintenance items

Extended Driver Coverage - wear and tear and failure

Full coverage - wear and tear, repairs and failure

Max24 - on road guarantee

Road side assistance

Towing

Dedicated Fleet Manager

Driver Training*

Driver Coaching*

Fleet Management - Control Package*

Control 5 Control 1

Fleet Management - Monitoring Package

“One of the attractions of Scania was the Driver Support System that scores the drivers

on their driving smoothness and anticipation. We are also using the Scania Communicator and

vehicle monitoring system to be able to analyse how the vehicles are being used and how well the

drivers are performing.”

DOUG HUGHESREGIONAL MANAGER,

CLEANAWAY SOUTH EAST QUEENSLAND

what our customers have to say

SUMMARY OF SUPPORT AGREEMENT

“Every driver is trained by the Scania driver training team,

but Scania fuel management engineering plays the biggest

role… Drivers who use the driver training module on board are

shaving a further 0.1 km/l from the fuel bill”

TIM KEAYSGENERAL MANAGER,

SOUTH WEST EXPRESS

“All our Scania trucks are on the Scania Repair & Maintenance programme so we know our monthly costs up front, and we

have nothing but peace-of-mind.”

ADRIAN FLOWERSGENERAL MANAGER,

TABEEL TRADING

*Solutions available as standalone serviceFor full terms and conditions, please contact your local dealer.

TAILOR-MADE PARTNERSHIPAdapted for your fleet, we create a joint solution to optimise your fleet efficiency.



SCANIA ASSISTANCE 1300 722 642

46 47

RECOMMENDED PREVENTATIVE MAINTENANCE ALL P-G-R TRUCKArea Component Action RecommendationEngine (V8 only) Oil Cooler Replace O rings and seals 480,000km, (7200 hrs)

Cooling system Idler pulleys, belt & tensioners HPI/PDE engines

Replace 480,000km, (7200 hrs) or 2 years*

Cooling system Idler pulleys, belts & tensioners XPI engines

Replace 240,000km, (3600hrs) or 2 years*

Cooling system Water pump Replace 600,000km, (9000hrs) or 4 years

Cooling system Coolant Replace 600,000km, (9000hrs) or 4 years

Cooling system Radiator & Intercooler External clean Annually

Scania Gearbox Shift / OPC cylinders Replace O rings 750,000km, (11250hrs)

Hubs and Wheels Drive/Tag axle wheel bearings Clean and Re-pack 600,000km, (9000hrs)

Electrical Batteries Replace 2 years

Cab Air Conditioning Service 2 years

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 1 - LONG DISTANCE TRANSPORTArea Component Action RecommendationEngine Turbocharger (excluding VGT) Replace 750,000km, (11250hrs)

Fuel and exhaust Unit Injectors (PDE) Service or Replace 750,000km, (11250hrs)

Prop / Tail shaft Universal joints Replace 800,000km, (12000hrs)*

Brakes Compressor Replace 800,000km, (12000hrs)

Electrical Starter motor Replace 1,000,000km or 4 years

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 2 - HEAVY LONG DISTANCE TRANSPORT UP TO 68 TONNESArea Component Action RecommendationEngine Turbocharger(excluding VGT) Replace 600,000km, (9000hrs)

Fuel and Exhaust Unit Injectors (PDE) Service or Replace 600,000km, (9000hrs)




#RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 3 - (OFF-ROAD) CONSTRUCTION OPERATIONS, OPERATION TYPE 4 - DISTRIBUTION AND OPERATION TYPE 5 - HEAVY LONG DISTANCE 68-130 TONNESArea Component Action RecommendationEngine Turbocharger (excluding VGT) Replace 500,000km, (7500hrs)




Electrical Starter motor Replace 4 years reduce to 3 years with Increased Duty Cycle

OPERATION TYPE AND DESCRIPTIONOperation type 1 - Long distance transport

Typical Single Trailer long distance operation <45 tonnes

Idling and power take-off operation is less than 25% of the total operating time.

Average speed is typically over 60 km/h

Operation type 2 - Heavy long distance transport up to 68 tonnes

Typical Bdouble long distance operation 45-68 tonnesLike operation type 1, but with higher load on powertrain and chassis due to the higher gross weight or hilly topographyOperation type 3 - (Off-road) Construction operations

There are high or extremely high levels of the climate factors dust, dirt AND

Total idling and power take-off operation is more than 25% of the total operating time

Operation type 4 - Distribution

Total idling and power take-off operation is more than 25% of the total operating time OR

Traffic is extremely heavy, i.e. more than 250 stops or major decelerations per 100 km.

Average speed is typically below 40 km/h

Operation type 5 - Heavy long distance 68-130 tonnes

Heavy operations long distance between 68-130 tonnes

Like operation type 2, but with higher load on powertrain and chassis due to the higher gross laden weight.

PREVENTATIVE MAINTENANCE GUIDE P-G-R TRUCK

This document is a guide only and any recommendations are general for the listed applications. The estimated life of components is based on data collated from vehicles operating in Australian conditions. The driving style, travel route, vehicle weight and quality of maintenance will affect the estimated service life of each component. The estimated service life of components does not imply any warranty or costs to be accepted by Scania Australia Pty Ltd, if the service life is not achieved.

* The condition of individual items should be assessed as part of a routine service program

PLEASE NOTE: Operation types are given as general applications. A regular analysis of the vehicles stored operational data will give an accurate determination of the vehicles application and service intervals.

** maximum engine oil drain intervals when loaded less than 60% of the time

*** maximum engine oil drain interval when loaded more than 60% of the time

730hp engines must run reduced oil drain interval in all application using LDF3 oil only.

Oil drain interval recommendations are to suit Euro4, 5 &6 diesel engines.

Please contact Scania Australia for more information. (May Not Be Valid for all Scania Engine Types)

** maximum L service interval when loaded less than 60% of the time*** maximum L service interval when loaded more than 60% of the timeOil drains must be halved if gear oil is not STO1 approved. Oil drain must be carried out at least once every 2 years if stated km for application type are not met. For Automatic gearbox oil drain intervals follow instructions in the latest issue Workshop Manual 00:16-01

Scania Connected Services30 Scania Services & Solutions Scania Services & Solutions 31

PREVENTATIVE MAINTENANCE GUIDEP-G-R-S TRUCK

OPERATION TYPE AND DESCRIPTION

Operation type 1 - Long distance transport





Typical Bdouble long distance operation 45-68 tonnes

Like operation type 1, but with higher load on powertrain and chassis due to the higher gross weight or hilly topography

Operation type 3 - (Off-road) Construction operations





Traffic is extremely heavy, i.e. more than 250 stops or major decelerations per 100 km






46 47

RECOMMENDED PREVENTATIVE MAINTENANCE ALL P-G-R TRUCKArea Component Action RecommendationEngine (V8 only) Oil Cooler Replace O rings and seals 480,000km, (7200 hrs)

Cooling system Idler pulleys, belt & tensioners HPI/PDE engines

Replace 480,000km, (7200 hrs) or 2 years*

Cooling system Idler pulleys, belts & tensioners XPI engines

Replace 240,000km, (3600hrs) or 2 years*

Cooling system Water pump Replace 600,000km, (9000hrs) or 4 years

Cooling system Coolant Replace 600,000km, (9000hrs) or 4 years






RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 1 - LONG DISTANCE TRANSPORTArea Component Action RecommendationEngine Turbocharger (excluding VGT) Replace 750,000km, (11250hrs)





RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 2 - HEAVY LONG DISTANCE TRANSPORT UP TO 68 TONNESArea Component Action RecommendationEngine Turbocharger(excluding VGT) Replace 600,000km, (9000hrs)





#RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 3 - (OFF-ROAD) CONSTRUCTION OPERATIONS, OPERATION TYPE 4 - DISTRIBUTION AND OPERATION TYPE 5 - HEAVY LONG DISTANCE 68-130 TONNESArea Component Action RecommendationEngine Turbocharger (excluding VGT) Replace 500,000km, (7500hrs)




Electrical Starter motor Replace 4 years reduce to 3 years with Increased Duty Cycle

OPERATION TYPE AND DESCRIPTIONOperation type 1 - Long distance transport





Typical Bdouble long distance operation 45-68 tonnesLike operation type 1, but with higher load on powertrain and chassis due to the higher gross weight or hilly topographyOperation type 3 - (Off-road) Construction operations





Traffic is extremely heavy, i.e. more than 250 stops or major decelerations per 100 km.





PREVENTATIVE MAINTENANCE GUIDE P-G-R TRUCK



PLEASE NOTE: Operation types are given as general applications. A regular analysis of the vehicles stored operational data will give an accurate determination of the vehicles application and service intervals.






** maximum L service interval when loaded less than 60% of the time*** maximum L service interval when loaded more than 60% of the timeOil drains must be halved if gear oil is not STO1 approved. Oil drain must be carried out at least once every 2 years if stated km for application type are not met. For Automatic gearbox oil drain intervals follow instructions in the latest issue Workshop Manual 00:16-01

RECOMMENDED PREVENTATIVE MAINTENANCE ALL P-G-R-S TRUCK

Area Component Action Recommendation

Engine (V8 only) Oil Cooler Replace O rings and seals 480,000km, (7200 hrs)

Cooling system Idler pulleys, belt & tensionersHPI/PDE engines

Replace 480,000km, (7200 hrs)or 2 years*

Cooling system Idler pulleys, belts & tensionersXPI engines

Replace 240,000km, (3600hrs)or 2 years*

Cooling system Water pump Replace 600,000km, (9000hrs)or 4 years

Cooling system Coolant Replace 600,000km, (9000hrs)or 4 years






RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 1 - LONG DISTANCE TRANSPORT


Engine Turbocharger (excluding VGT) Replace 750,000km, (11250hrs)





RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULEOPERATION TYPE 2 - HEAVY LONG DISTANCE TRANSPORT UP TO 68 TONNES







#RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 3 - (OFF-ROAD)CONSTRUCTION OPERATIONS, OPERATION TYPE 4 - DISTRIBUTION ANDOPERATION TYPE 5 - HEAVY LONG DISTANCE 68-130 TONNES






Electrical Starter motor Replace 4 years reduce to3 years withIncreased Duty Cycle


PLEASE NOTE: Operation types are given as general applications. A regular analysis of the vehicles stored operational data willgive an accurate determination of the vehicles application and service intervals







** maximum L service interval when loaded less than 60% of the time

*** maximum L service interval when loaded more than 60% of the time

Oil drains must be halved if gear oil is not STO1 approved.

Oil drain must be carried out at least once every 2 years if stated km for application type are not met.

For Automatic gearbox oil drain intervals follow instructions in the latest issue Workshop Manual 00:16-01


PREVENTATIVE MAINTENANCE GUIDEK-N BUS


Operation type 1 - Long Services

Long distance services. For example a coach operating between major cities with fewer than20 stops per 100km

Idle operation is less that 25% of total operating time

Operation type 2 - Suburban and Regular Services

Regular services between cities or towns including shorter chartered services with 20-50 stops or majordeceleration per 100km

Operation type 3 - City Bus Services

Regular city services with more than 50 stops or major deceleration per 100km


48 49

RECOMMENDED PREVENTATIVE MAINTENANCE ALL K-N BUS


Cooling system Water pump Replace 600,000km or 4 years

Cooling system Coolant Replace 600,000km or 4 years

Cooling system Radiator and Intercooler External clean Annually

Scania Gearbox Shift / OPC cylinders Replace O rings 750,000km

Hubs and Wheels Drive/Tag axle wheel bearings Clean and Re-pack 600,000km

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 1 - LONG DISTANCE SERVICESArea Component Action Recommendation

Engine Turbocharger (excluding VGT) Replace 900,000km

Cooling system Idler pulleys, belts and tensioners Replace 360,000km or 2 years*

Fuel and Exhaust Unit Injectors (PDE) Service or Replace 600,000km

Prop / Tail shaft Universal joints Replace 750,000km*

Brakes Compressor Replace 700,000km

Electrical Starter motor Replace 600,000km

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 2 - SUBURBAN & REGULAR SERVICESArea Component Action Recommendation



Fuel & Exhaust Unit Injectors (PDE) Service or Replace 400,000km



Electrical Starter motor Replace 4 years

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 3 - CITY BUS SERVICES


Engine Turbocharger(excluding VGT) Replace 300,000km


Fuel & Exhaust Unit Injectors (PDE) Service or Replace 400,000km




Body Rubber bush for articulation attachment in articulated bus

Replace 400,000km

Body Bush securing articulation bellows in frame

Replace 400,000km


Operation type 1 - Long Services

Long distance services. For example a coach operating between major cities with fewer than 20 stops per 100kmIdle operation is less that 25% of total operating time

Operation type 2 - Suburban and Regular Services

Regular services between cities or towns including shorter chartered services with 20-50 stops or major deceleration per 100kmOperation type 3 - City Bus Services

Regular city services with more than 50 stops or major deceleration per 100km


Engine oil drain intervals are considered as maximum for LDF3 engine oil. Intervals are suitable for Euro4, 5 & 6 diesel engines Engine oil drain must be carried out at least once per year if stated km for application are not met.Please contact Scania Australia for more information. (May Not Be Valid for all Scania Engine Types)

Oil drains must be halved if gear oil is not STO1 approved. Oil drain must be carried out at least once every 2 years if stated km for application type are not met.For Automatic gearbox oil drain intervals follow instruction in the latest issue Workshop Manual 00:21-50

PREVENTATIVE MAINTENANCE GUIDE K-N BUS

PLEASE NOTE: Operation types are given as general applications. A regular analysis of the vehicles stored operational data will give an accurate determination of the vehicles application and service intervals


PLEASE NOTE: Operation types are given as general applications. A regular analysis of the vehicles stored operational data willgive an accurate determination of the vehicles application and service intervals

RECOMMENDED PREVENTATIVE MAINTENANCE ALL K-N BUS


Cooling system Water pump Replace 600,000km or 4 years

Cooling system Coolant Replace 600,000km or 4 years

Cooling system Radiator and Intercooler External clean Annually

Scania Gearbox Shift / OPC cylinders Replace O rings 750,000km

Hubs and Wheels Drive/Tag axle wheel bearings Clean and Re-pack 600,000km

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 1 - LONG DISTANCE SERVICES




Fuel and exhaust Unit Injectors (PDE) Service or Replace 600,000km



Electrical Starter motor Replace 600,000km

RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULEOPERATION TYPE 2 - SUBURBAN & REGULAR SERVICES








RECOMMENDED PREVENTATIVE MAINTENANCE SCHEDULE OPERATION TYPE 3 - CITY BUS SERVICES








Body Rubber bush for articulationattachment in articulated bus

Replace 400,000km

Body Bush securing articulationbellows in frame

Replace 400,000km


Engine oil drain intervals are considered as maximumfor LDF3 engine oil. Intervals are suitable forEuro4, 5 & 6 diesel enginesEngine oil drain must be carried out at least onceper year if stated km for application are not met.Please contact Scania Australia for more information.(May Not Be Valid for all Scania Engine Types)

Oil drains must be halved if gear oil is not STO1 approved.Oil drain must be carried out at least once every 2 years ifstated km for application type are not met.For Automatic gearbox oil drain intervals follow instructionin the latest issue Workshop Manual 00:21-50



Contact a Scania Account Manager for a

demonstration and discuss how Scania

can drive your profitability.

1300 Scania

1300 722 642

We build trucks that build businesses. By getting to know you, we can tailor-make a package of services that can dramatically increase your profitability.

PARTNERSHIP The best possible results come through partnerships rather than off-the-shelf solutions, and we are committed to this.

FUEL EFFICIENCY Scania’s New Truck Generation has proven market-leading fuel consumption.

FLEXIBLE MAINTENANCE Maximise Uptime and maintain peak condition through connected trucks.

FLEET MANAGEMENT SERVICES Take control of your fleet with Australia’s leading telematics solution.

DRIVER TRAINING Individualised report and targeted training programs extract maximum performance from your drivers.

“We evaluated the Scania Next Generation Truck, and the fuel savings were significant over the previous generation truck. We loved the way it drove and we couldn’t wait to add the new model to our fleet.”

Jason Mikosic, Multiquip

For the only business that matters. Yours.

Scania Drives Your Profitability

INCREASE UPTIME BY UP TO

REDUCE FUEL CONSUMPTION BY UP TO

14%

10%


HEAD OFFICE 212 – 216 Northbourne Rd Campbellfield, 3061 Tel: (03) 9217 3300

VICTORIA Scania Campbellfield 212 – 216 Northbourne Rd Campbellfield, 3061 Tel: (03) 9217 3300

Scania Dandenong 2/66 Greens Rd Dandenong South, 3175 Tel: (03) 9217 3600

Scania Laverton 125 – 129 Boundary Rd Laverton, 3026 Tel: (03) 9369 8666

NEW SOUTH WALES Scania Newcastle 1 Enterprise Drive Beresfield, 2322 Tel: (02) 9825 7940

Scania Prestons 16 – 18 Lyn Pde Prestons, 2170 Tel: (02) 9825 7900

K & J Trucks Pty Ltd Lot 1 Pacific Highway Boambee, 2450 Tel: (02) 6652 7218

QUEENSLAND Scania Richlands 149 Archerfield Rd Richlands, 4077 Tel: (07) 3712 8500

Scania Pinkenba 213 Holt St Pinkenba, 4008 Tel: (07) 3712 7900

RSC Diesel 29 – 31 Ponzo St Woree, 4868 Tel: (07) 4054 5440

SOUTH AUSTRALIA Scania Wingfield 218 – 234 Cormack Rd Wingfield, 5010 Tel: (08) 8406 0200

WESTERN AUSTRALIA Scania Kewdale 527 – 529 Abernethy Rd Kewdale, 6105 Tel: (08) 9360 8500

For more information contact your Scania branch or local dealer.

Scania pursues an active policy of product development and improvement.

For this reason the company reserves the right to change specifications

without prior notice. Furthermore, due to national or EU legal requirements,

some products and services may not be available in all local markets.

For further information in these respects, please contact your local dealer

or visit www.scania.com.au

Scania Services & Solutions CONNECTED UPTIME SOLUTIONS€¦ · the contract period, maximising...

Documents

Transcript of Scania Services & Solutions CONNECTED UPTIME SOLUTIONS€¦ · the contract period, maximising...