Scan toEmail - Copytech Guides/kyocera scan to office365.pdf · Enter “smtp.office365.com” as...
Transcript of Scan toEmail - Copytech Guides/kyocera scan to office365.pdf · Enter “smtp.office365.com” as...
Copytech’s Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs
Scan-to-Email Office 365
Copytech’s guide to setting up Scan-to-Email on Kyocera MFDs using Microsoft Office 365
Time required for set up: Approximately 10 minutes
Engineer required: No
Copytech’s Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs
Pre-requisite:
Your Kyocera scanner must be located
on a network where it can access the
internet in order to connect to
Microsoft’s Office365 SMTP server.
You must also ensure that any network
security policies and firewalls that you
operate will allow this.
Step 1
Open Kyocera Command Center in a
web browser such as Internet Explorer,
Chrome or Firefox by entering the ma-
chine’s IP address into the address bar.
Login as an Admin ( default user name
Admin, default password Admin) (1)
Step 2
Now choose “Network Settings >TCP/
IP” from the menu
Scroll down to the DNS Server settings
and ensure that the correct DNS IP
address(es) for your network are
specified. (2)
If you do not have a DNS Server you
can use an external one such as of
Google’s ( IP address = 8.8.8.8)
Ensure that any changes you make are
saved by clicking on the “Submit”
button at the bottom of the page
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Copytech’s Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs
Step 3
Now choose “Network Settings
>Protocol ” from the menu
Scroll down to the Send Protocols
settings and ensure that the SMTP
(Email TX) is set to On and set SMTP
Security to STARTTLS (3)
Next click on the link Network Security.
(4)
Ensure that SSL is set to On (5)
Ensure that any changes you make are
saved by clicking on the “Submit”
button at the bottom of the page
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Copytech’s Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs
Step 4
Now choose “Function Network
Settings >Email” from the menu
Enter “smtp.office365.com” as the
SMTP Server Name ( without the “
marks) (6)
Enter 587 as the SMTP Port Number (6)
Change Authentication Protocol to On
and Authentication as to Other (6)
Enter your Office 365 User name and
password in the Login User Name and
Login Password fields (6)
Scroll down to the Email Send settings
and enter your Office 365 User name
as the sender address (7)
Ensure that the changes you make are
saved by clicking on the “Submit”
button at the bottom of the page (8)
Now you can click on the Test button to
check your connection to Office 365(9)
Connection OK indicates a successful
test and the task is completed.
Logout of Kyocera Command Center
and try sending a scan
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Copytech’s Guide to setting up Scan-to-Email Office 365 on Kyocera MFDs
Troubleshooting
Test fails
If the Test fails an error code will be given
Error code 1102
Please check that the User name and password details are valid for your Office 365 account. They must be associated with a
mailbox ( although this does not need to be a full mailbox account) and they cannot be for an alias. If you have set up a new
Office 365 account please ensure that it has not been setup as requiring a password change on first login ( a default setting in
Office 365)
Test succeeds
If Test succeeds but sending a scan fails you will get an error message.
Error code 3101
Please check that the sender address set is the same as the login user name. This is a requirement of Office 365