Scaling Your Tools for Your Modern Application
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Transcript of Scaling Your Tools for Your Modern Application
Sumo Logic Confidential
Scaling your Tools for Modern Apps
Hootsuite and Sumo Logic
Sumo Logic Confidential
Sumo Logic Confidential
PresentersNovember 14, 2016
Hootsuite Application Analytics
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Who is Hootsuite?
Most widely used social media management platform for managing social media for businesses and organizations
Trusted by more than 800 of the Fortune 1000
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Production Apps and Infrastructure
• Cloud based modern apps and infrastructure– All in Amazon AWS– 1500+ nodes running including cloud services such
as Cloudfront, Redshift, Lambda– Microservice based architecture (30+)
• DevOps/Agile– Dynamic environment with dozens of deploys in
production per week
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App Performance & Availability at Hootsuite
User Experience is job # 1
99.9% uptime
SLA goal1000s of customers15M+ users 175+ countries
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Logging and Metrics Infrastructure Initial Approach
– Easy to get started– Widely adopted by startups and technology companies– Open source (“free solution”)– Good enough capabilities to get started
+Logs Metrics
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Challenges with Management
• Hard to scale and manage– “What works for 100 nodes is challenging at 1000”
• Resource and cost expenditures – Too many resources just managing “management software”– Availability and redundancy adds additional expense to the
solution“Open source for logging and metrics looks attractive on
paper, costs add up when bulletproofing”
+8+ modules 4+ modules
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KPI Targets and Challenges
• Mean Time to Detect (MTTD) < 1 min
• Mean Time to React (MTTR) ~ 1 - 5 min
• Availability of the application
• Challenges amplified by Microservices
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Why Sumo Logic?Value of SaaS Platform
• Easy to get started– Full support for AWS with OOB apps &
dashboards • Very scalable solution
– High performance and redundancy– Zero upgrade costs
• Security and compliance of platform– PCI, SOC2, etc.
• Low TCO– One solution to manage all app operations
data– SaaS offering - no management required
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Why Sumo Logic?State-of-the-art Machine Data Analytics
• Unified support for logs and metrics– One dashboard to visualize logs & metrics
with integrated context• Machine learning Analytics
– LogReduce, LogCompare dramatically reduce identification and troubleshooting times
– Metrics outlier, anomaly detection• Multi-geo capable
– Available globally
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Dashboard Examples
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Benefits with Sumo Logic
• Focus on core Hootsuite infrastructure– Sumo manages operations on monitoring and logging for us
• Deliver better metrics performance and SLA• 5 times faster time for logs and metrics in dashboard• High resolution Logging and metrics infrastructure SLA
• Reduced overall TCO of management of solution– Ease of scale– Ease of onboarding– Zero management and infrastructure costs– Build-in upgrades and feature improvements
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Where are we going next?
• Enrich API functionality to features parity with UI
• Security analytics and incidents detection with Sumo
• Improved correlation context between logs & metrics to reduce MTTR
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Learning (& best practices to succeed)
• Open source is not FREE– Management and infrastructure costs add up– Keeps you away from your core
responsibilities
• Implement solutions that help you sleep better– Leverage expert and expert solutions– Don’t try to solve it all in-house– Don’t reinvent the wheel
• Easy to get started with in-house solutions but it is much more effort when it comes to bulletproofing it
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PresentersNovember 14, 2016
Cloud-Native Machine Data Analytics
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1200+ Customers
2-4x lifetime expand
1.
20 Million +Searches performed daily
100 PB +Data analyzed daily
300+ Trillion Records queried daily
Tier-1 Investors
Service ScaleNo limits
Leading Machine Data Analytics Service
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DevOps Automation, Collaboration
Micro-services Componentized architecture
DevOps teams deploy 30x morePuppet Labs DevOps Survey
100+ services to build a pageAmazon Architecture
200B+ in public cloud spend (2016)Gartner
Cloud AdoptionElasticity, Scalability
Rise of Modern Applications
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Unified Machine Data Platform
1.
Unified Machine
Data Analytics
Log, Metrics & Events
Machine LearningScalable & Elastic
Modern Application
Track End to End Performance
Full Stack Visibility
Real-Time Insights
Fast troubleshooting and root-cause analysis
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• SaaS architecture reduced TCO by 78%• Leveraging analytics to Reduce MTTI by
82%Cloud Migration
ROI
Sumo Logic Tangible ROI
Use CaseCustomers
• Reduction MTTR for production issues by 91%
• 48% lower Total Cost of OwnershipApplication & Infrastructure
operations
• Reduced MTTI from 30 minutes to 2 minutes
• Reduced Application Release Cycle times by 20%
Improved DevOps & app performance
• Scalable solution to support AWS migration• Machine learning reduced MTTR by 50%
Cloud Migration, app operations & security
• Rapid time to value; Low TCO• Deep visibility into cloud apps (Google, Okta,
Salesforce)Application security & compliance
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Sumo Logic: How It Works
MonitorDashboard & Alert
TroubleshootAnalyze & Correlate
OptimizeTrend & predict
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Monitor all machine dataUnified dashboard of Logs, metrics, custom metrics
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Log Analytics/Log Reduce to identify Root Cause
Unified Troubleshooting
1
2
3
4
Correlated logs and metrics
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Zero Management SaaS ServiceOnly Approach to Manage Volume & Variety of Machine Data
High TCO & Long TTV
Limited flexibility & scalability
Security as afterthought
Legacy On Prem or Single-Tenant
ZERO Deploy & Upgrade times
Reduce Time to Value by 90%
No Management
OverheadReduce TCO > 50%
Fully ElasticOn Demand
Agility, Scale, Performance
Always Available4 Geos, 12AZs, 6 X
Replication
Superior PerformanceGuaranteed SLAs
Secure byDesign
Industry’s Most Secure Platform
Next Generation Multi-tenant SaaS
“The unique combination of Sumo Logic’s SaaS architecture demonstrated that we would obtain the fast time-to-value and scalability”
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Sumo Logic Confidential
Industry’s Most SecureCloud-Native
Analytics Service
• PCI/DSS 3.2 Service Provider Level 1 Certified• SOC 2 Type attestation• ISO 27001 certified• CSA Star certified• HIPAA-HITECH compliance• U.S. – EU Privacy Shield• AES 256-bit encryption at rest• TLS encryption in transit• FIPS 140-2 compliant
Protecting Customer Data with Best-in-Class SecurityFully Secure
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Comprehensive cloud app visibility Full-Stack AWS, Azure an Hybrid Cloud
Cloud Native, Multi-tenant Secure Architecture
Machine learning for faster MTTI/MTTR
Unified Logs & Metrics Data
Why Sumo Logic?
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PresentersNovember 14, 2016
Q & A