Sayre Area School District...2012/02/09 · prices for technology and continue to utilize BLaST /...

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T:\Financials and Planning\IT Plan\2012-2013\SASD Fiscal Year 2012 - 2013 IT Plan 2012-02-09.docx

Author: Rick Rava Thursday, February 09, 2012 Page 1 of 42

IT PLAN

Fiscal Year July 1 2012 to June 30 2013

“Standardize, Simplify, & Save Money”

Reviewed & Created by Rick Rava

Thursday, February 09, 2012

Reviewed by IT Committee on

February 1, 2012 (Note: Some Items will change due to technology

evaluations of the vendor’s products)

Disclaimer: The IT Plan is a draft and is dependent on the final approval of the Sayre Area

School District budget.



Table of Contents

Table of Contents ........................................................................................................................................ 2 Purpose ........................................................................................................................................................ 5

COLLEGE HELP: Student / Internship Program (Priority - High) ............................................................ 6 Work Projects.......................................................................................................................................... 6

CONSULTING: BLaST IU17 (Priority - High) ........................................................................................ 8 BLaST IU17 ............................................................................................................................................ 8

Background ......................................................................................................................................... 8

Proposed Solution ............................................................................................................................... 8 DESKTOP MANAGEMENT: UPGRADE Desktop Authority Ver 9 (Priority - Medium) ...................... 9

Proposed Enhancements ......................................................................................................................... 9 DISASTER RECOVERY: APC Power Management (Priority - Medium) ............................................. 10

Rationale ............................................................................................................................................... 10 Proposed Solution ................................................................................................................................. 10

DISASTER RECOVERY: UPGRADE VEEAM Off-Site VMWare Server Backup (Priority - High).. 11 Rationale ............................................................................................................................................... 11

Proposed Solution ................................................................................................................................. 11 EDUCATION: Technology Webinars (Priority - Medium) .................................................................... 12

Rationale ............................................................................................................................................... 12

Action .................................................................................................................................................... 12 EDUCATION: Webwise & iSafe (Priority - Medium) ............................................................................ 13

Action .................................................................................................................................................... 13 SASD Staff............................................................................................................................................ 14

Background ....................................................................................................................................... 14 Proposed Solution ............................................................................................................................. 14

FINANCIALS: Budget Breakdown Financials (Priority - High) - COMPLETED .................................. 15

Budget ................................................................................................................................................... 15 Background ....................................................................................................................................... 15

Reduction ($25,000?) ........................................................................................................................ 15 INVENTORY: Conduct 100% Inventory (Priority - High) ..................................................................... 16

Rationale ............................................................................................................................................... 16

Action .................................................................................................................................................... 16 LIBRARY SYSTEM: Upgrade to Destiny (Priority - High).................................................................... 17

Rationale ............................................................................................................................................... 17 Action .................................................................................................................................................... 17

NEEDS ASSESSMENT: Educational Technology (Priority - High)*.................................................... 18 Method Used ......................................................................................................................................... 18 2006-2007 Needs .................................................................................................................................. 18 2007-2008 Needs .................................................................................................................................. 18 2008-2009 Needs .................................................................................................................................. 18

2009-2010 Needs .................................................................................................................................. 18 2010-2011 Needs .................................................................................................................................. 18

2011-2012 Needs .................................................................................................................................. 18 2012-2013 Needs .................................................................................................................................. 18

NETWORK: Closet Work (Priority - Medium) ....................................................................................... 19



Rationale ............................................................................................................................................... 19 Standards ............................................................................................................................................... 19

NETWORK: Wireless Switches (Priority - High) ................................................................................... 20 Rationale ............................................................................................................................................... 20 Proposed Solution ................................................................................................................................. 20

PC: Windows 7 (Priority - High) .............................................................................................................. 21 Rationale ............................................................................................................................................... 21

Proposal................................................................................................................................................. 21 PC: Lab 237 – Replace PCs with Optiplex 160’s (Priority - High) ......................................................... 22

Rationale ............................................................................................................................................... 22 Proposal................................................................................................................................................. 22

PC: HS Laptops - DELL replace Lenovo (Priority - Medium) ................................................................ 23


PC: SE & HS Teacher Desktops - Replacement (Priority - High) ........................................................... 24


PC: SE Netbook Cart– 4th

Grade POD (Priority - Medium) ..................................................................... 25


Printers: HS Learning Support (Priority - Medium) ................................................................................. 26 Rationale ............................................................................................................................................... 26 Proposed Action .................................................................................................................................... 26

RECYCLING: Old Technology (Priority - High) .................................................................................... 27 Annual Recycling.................................................................................................................................. 27

SECURITY: Security Camera (Priority - High) Additional Cameras ...................................................... 28 Rationale ............................................................................................................................................... 28 Proposal................................................................................................................................................. 28

SECURITY: Audit, Policies, Additional Measures (Priority - High) ...................................................... 29

SECURITY: Antivirus Upgrade to Latest Version(Priority - Medium) ................................................... 30 Rationale ............................................................................................................................................... 30 Proposed Solution ................................................................................................................................. 30

Security: Picture ID – Procedures (Priority - Medium) ............................................................................ 31 Rationale ............................................................................................................................................... 31

Proposed Action .................................................................................................................................... 31 Standard ID Usage ................................................................................................................................ 31

SECURITY: TrueCrypt (Priority - High) ................................................................................................. 32 Rationale ............................................................................................................................................... 32 Action .................................................................................................................................................... 32

SECURITY: ProtectOn Pro (Priority - Low)............................................................................................ 33

Rationale ............................................................................................................................................... 33 Proposed Plan........................................................................................................................................ 34

SECURITY: VLANS (Priority - Medium) ............................................................................................... 35

Rationale ............................................................................................................................................... 35 Proposed Action .................................................................................................................................... 35

SERVER: Share Point (Priority - Low) .................................................................................................... 36 Rationale ............................................................................................................................................... 36 Action Plan............................................................................................................................................ 36

SERVER: UPGRADE STORAGE Exchange Server 2010 (Priority - Medium) .................................... 37 Rationale ............................................................................................................................................... 37



SKYWARD: Student Information System (Priority - High) .................................................................... 38 Desired Outcomes ................................................................................................................................. 38

SOFTWARE: Help Desk - MS System Center 2010 Services Manager - (Priority – Low) .................... 39 Rationale ............................................................................................................................................... 39 Proposal................................................................................................................................................. 39

SOFTWARE: Open Source (Priority - Low)............................................................................................ 40 Background ....................................................................................................................................... 40

Proposed Solution ............................................................................................................................. 40 SUPPORT: Technology Replacement Parts / Equipment (Priority - Medium) ....................................... 41


VMWare: UPGRADE VMWare Servers to vSphere ver 4(Priority - High) ........................................... 42




Purpose

This document will detail the IT Plans for the Sayre Area School District for the Fiscal Year 2011 –

2012. This document contains the recommended actions that are to take place with respect to

technology for this fiscal year. As our superintendent, Dean Hosterman commonly states, “proper

planning produces good results.”

The overall focus of this year’s IT Plan is to continue to Standardize, Simplify, and Save money. The

following is the list of tentative technology initiatives for the SASD.

For 2011-2012 the top priority project is the implementation and standardization to Windows 7 on all

SASD Desktops.

“Standardize, Simplify, & Save Money”

One of the biggest challenges with technology is maintaining the technology (and keeping the cost

manageable). In order to achieve this, the following procedures are used:

1. Standards: Standards (like Dell for desktop PCs) – enables us to standardize the images

(software) so that the installation is much faster and cost effective. Additionally, by buying a

standard desktop brand, ensure that the troubleshooting and maintenance is much less time

consuming than utilizing a variety of brands. This is not just done with desktops, but with all

technology within Sayre Area School District.

2. College Internships / Work: Leveraging the help of college internships / work allows us to cost

effectively implement and maintain the technology within the school district. This not only

helps the district, but gives the college students a valuable hands-on experience that aids them in

acquiring jobs in Information Technology. Colleges that have participated in this program are

Broome Community College, Bloomsburg University, Corning Community College, Edinboro

University of Pennsylvania, Elmira College, Penn College of Technology, Lock Haven

University, Mansfield University, Penn State University, University of Phoenix (Axia), University

of Pittsburgh, and York Technology Institute.

3. Grants: Sayre Area School District has applied and has been awarded over $400,000 in

technology grants in the past 5 years. Sayre plans to continue to pursue grant opportunities that

will enable us to provide additional technology without incurring additional costs to the district.

With any grant, we can not depend on the funding, but we will continue to pursue such funding.

4. Technology Management Software: Sayre Area School District will research and leverage

technology solutions that make us more efficient with the support and management of

technology within the district. As part of this year’s IT Plan, we are continuing to implement an

update to our VMWare, an update to our Desktop Authority, and research and implement

Windows 7management features, and much more.

5. Good Stewardship / Purchasing: Sayre Area School District will continue to negotiate lower

prices for technology and continue to utilize BLaST / State purchases (buying in bulk for lower

costs).



COLLEGE HELP: Student / Internship Program (Priority

- High)

Purpose: The College Student / Internship Program provide the following for SASD:

1. Needed help to complete the work of the annual IT Plan at a very reasonable cost. These

students have studied specific technologies that can be applied to the needs of the IT Plan

(expertise at a reasonable cost).

2. Provides on the job experience for college students.

3. Results: Last year (2011) 4 college students participated in the college student / internship

program. 1 student has graduated with their Associates degree in IT and is now employed full

time in IT (BLaST IU 17). The other 3 college students are continuing to pursue their degrees

and are still working during the summer and breaks at SASD.

Work Projects

College students will work on the following IT Plan Items (please note that college students will work

on any items from the SASD IT Plan that we need help on. For more information, please see the SASD

IT Plan).

1. PC IMAGES: Build PC images (for this year the focus is on new Windows 7 images – that

include the standard suite of SASD programs).

2. SERVERS: Build Physical / VMWare servers (upgrading from vSphere version 4 to vSphere

version 5).

3. NETWORK CLOSETS: Add new network wire and rewire and organize network closets

4. APC: Add additional and replace APC units

5. INVENOTRY: For all SASD technology – continue to document our inventory and implement

our standard naming convention for each PC (including Labeling each PC appropriately).

6. PC SETUP/ROLLOUT: Help setup new PC’s (unbox, setup, and configure).

7. TESTING PLANS: Develop testing plans & test the PC’s.

8. TECH TIPS: Create and modify Technology Tips on common activities for staff and teachers.

9. SOP (Standard Operating Procedure): Document how the technology is setup, configured, and

managed.

10. RECYCLE: Recycle / properly dispose of old / broken technology equipment.

11. TROUBLESHOOTING: Research and troubleshoot problems.

12. PHYSICAL SETUP: Set up computer desks / work areas (including new classroom desks and

new labs).

13. RESEARCH: Test new technologies / new versions of software



14. SECURITY CAMERA: Work on computerized security camera systems (configuration and

optimization)

15. HELP: Provide help for the staff during the summer with the new technologies being rolled out.

16. SECURITY AUDIT: Conduct a security audit with various test student / staff / teacher accounts

to ensure that the security is set up properly.

17. MISC: Other duties as assigned (from the IT Plan).



CONSULTING: BLaST IU17 (Priority - High)

BLaST IU17

Background

The SASD has major projects (including such areas the WAN, Media Streaming, Archiving data that

require additional consulting / engineering work. Part of any successful plan, is to include not only the

correct technology, but the necessary people skills and resources to make the plan successful. We have

had the opportunity during the past year to work with BLaST on our Network work and their expertise

has been invaluable.

Proposed Solution

Contract BLaST IU17 on a year long contract where most of the hours will be used during the spring &

summer to complete the majority of migration / server / network / desktop projects. By contracting for a

annual contract (48 days) the district will save on per day costs and will have available the necessary

resources to help make this IT Plan successful.



DESKTOP MANAGEMENT: UPGRADE Desktop

Authority Ver 9 (Priority - Medium)

ScriptLogic Desktop Authority has been in use at SASD for many year. The following features have

been implemented:

1. Power Saving – using Desktop Authorities (DA) inactivity features the district has saved @

$10,000 in electric during this fiscal year.

2. Security – locking computers – all student and staff PCs now lock when they have inactivity

(each group has different settings)

3. Shortcuts – all computer shortcuts are managed by DA

4. Printers – all computers have the appropriate printers downloaded to the appropriate PC and the

appropriate default printer set

5. Drive Mappings – all computers have the appropriate drive mappings set and managed by DA

6. Patch Management – deliver software updates via DA Patch Management technology

7. Secured Remote Control – use secured DA remote control

8. Reporting –automating usage and security reports to quickly monitor SASD network activity

9. Reporting – auditing computer hardware (ex memory configurations)

More information can be found at their website at:

http://www.scriptlogic.com/products/desktopauthority/

Proposed Enhancements

Continue to enable and implement more DA features including but not limited to:

1. Upgrade DA from version 8 to version 9.

2. Implement new features from version 9.

3. Research and test with Windows 7 desktops.

4. Training – attend various DA training sessions to learn the Best Practices of managing with DA

http://www.scriptlogic.com/products/desktopauthority/



DISASTER RECOVERY: APC Power Management

(Priority - Medium)

APC work for Data Center and Network Closets.

Rationale

Need to increase and improve the run time for the SASD Data Center and Network Closets. Currently

the Data Center has enough APC battery to run for @ 20 minutes – working to increase run time to 35

minutes.

Proposed Solution

Maintenance will need to add additional circuits to the Data Center.

Add additional APC units in the SASD Data Center to run for 35 minutes (this includes adding

additional circuits if needed).

Please note: Temperature monitoring has been completed in the data center along with proper air

conditioning – thus greatly reducing any potential power issues.



DISASTER RECOVERY: UPGRADE VEEAM Off-Site

VMWare Server Backup (Priority - High)

Upgrade VEEAM software to the latest version and continue to implement offsite (Snyder) for backup

and disaster recovery – backup entire VMWare server’s offsite.

Rationale

Due to no smoke detectors, or sprinkler systems, our district data center is at high risk. Essentially

without our of site protection we are at extreme risk even because the systems can be effected by fire,

water damage, or other issues that occur in different locals of the building.

Proposed Solution

Continue to implement using the existing 2 VMWare servers – plus add 2 new physical servers for

additional disk space:

Copies the critical VMWare servers to this physical VMWare server.

Critical servers will be backed up using VEEAM software.

Critical servers will include such virtual VMWare servers such as the financial server, the

student information server, and much more.

Additional VEEAM software licenses will need to be purchased

Figure 1- Sample backup of Data Center servers to SE Disaster Recovery Servers



EDUCATION: Technology Webinars (Priority - Medium)

Complete various webinars on the latest technology utilized at SASD.

Rationale

Training allows SASD IT staff to follow best practices with supported technologies.

Action

Attend various webinars on new technologies such as VEEAM, ESXi, Windows 7, Server 2008, and

much more.

Figure 2 – Sample Webinar



EDUCATION: Webwise & iSafe (Priority - Medium)

Implement WebWise and/or iSafe program at SASD.

Action

1. Have CFF Coach, IT Staff, and other SASD staff attend WebWise and/or iSafe program

training.

2. Enroll in program and pay fees.

3. Implement with the district.

Figure 3 - some of the sample training program options



SASD Staff

Background

The IT Plan includes a vast amount of new technologies. In order to effectively leverage these

technologies in the classroom, proper training is needed. Briefly, the following are areas that the SASD

staff / teachers need training in (please note that not each staff / teacher has the same needs):

1. How to log on to our new network and MS Networking Basics (including individual network

storage, student storage, and group / shared storage areas).

2. How Our New Internet Filtering Works (including procedure on how to get web sites blocked).

3. How Our New Email Filtering Works (including procedure on how each user can delete or

deliver blocked emails).

4. How to use new WAN BLaST technologies

5. Skyward tips and tricks

6. CSIU including custom queries and reports

7. How to use our new email – MS Outlook

8. How to publish to our new IIS web server

9. Distance Ed technology (including video conferencing & how to use)

10. Computer policies (including proper usage, security, viruses)

11. Removable storage (including pen drives)

12. Video projectors

13. MS PowerPoint (how to leverage this in your classroom teaching)

14. Scanning

15. Saving files in the right format

16. Gadwin print screen

17. CutePDF

18. Searching the internet effectively

19. MS Office

20. Smart Board training

21. Utilizing cameras, recorders, with PC’s

22. How to publish materials to school web site

Proposed Solution

To provide for the Teacher training, a variety of mechanisms will be used not limited to:

1. Continue to deliver weekly Technology Tips that detail how to complete common tasks with

respect to SASD technology

2. Technology books

3. In house training (led by CFF Coach)

4. External training (including external companies and colleges)



FINANCIALS: Budget Breakdown Financials (Priority -

High) - COMPLETED

Budget

Background

The IT Plan is focused on excellent stewardship of tax payer’s dollars. By utilizing the Technology

Needs assessment, the money is focused on the district’s needs. As part of the accountability of the

financials, a detailed report is presented to the school board IT Committee to review. Each purchase in

the IT Budget is documented in this financial report. Additionally, the IT department is committed to

constantly review financial purchases and negotiating with each vendor to get the most technology for

each dollar spent. Good stewardship consists not only of getting a good price but buying technology

that is reliable, meets the needs of the SASD, and is financially cost effective to support in the long run.

Reduction ($25,000?)

The IT Plan will have a reduction of $25,000 due to budget cuts as a result of PDE state funding

reductions for school districts for FY 2011-2012.

The reductions will take place in the annual PC replacement component – we will not replace as many

PCs that are no longer under warrantee and save decommissioned older PCs for replacement parts /

replacement units.



INVENTORY: Conduct 100% Inventory (Priority - High) Complete and enter into Technology Database a 100% Inventory.

Rationale

To ensure all district technology is properly accounted for.

Action

Modify and enhance Tech Inventory Database (ex. Include serial numbers in tech inventory).

Conduct district wide inventory of technology.

Figure 4- Tech Inventory Database



LIBRARY SYSTEM: Upgrade to Destiny (Priority - High) Replace the current Follett Spectrum Library system with the Follett Destiny Library system.

Rationale

The current library system is being phased out by Follett.

Follett bought out the company the provide the Spectrum Library system.

Action

Replace the current SASD Library system with the Follett Destiny solution.

Figure 5 - Follett Destiny Library System

More information may be found at: http://www.follettsoftware.com/library-automation-software

http://www.follettsoftware.com/library-automation-software



NEEDS ASSESSMENT: Educational Technology (Priority

- High)*

Method Used

For this fiscal year, we are focusing on key infrastructure upgrades (ex. Windows 7) versus

individual teacher needs (the prior 5 years we focused on the teacher needs and this year we need

to focus our resources on infrastructure upgrades).

2006-2007 Needs

The top need identified was the replacement of old teacher PCs including both elementary and high

school building.

2007-2008 Needs

The top need identified was roll out of computer projectors, screens, and smart tablets.

2008-2009 Needs

The top needs identified was the roll out of additional classroom PCs, upgrade of labs, more computer

projectors, and smart tablets.

2009-2010 Needs

The top needs identified was the roll out of additional classroom PCs, upgrade of labs, upgrade of web

filtering solution.

2010-2011 Needs

The top needs identified was the roll out of new network wiring, upgrade of labs, upgrade of backup

system software, more on disaster recovery, more server virtualization, new HS music lab.

2011-2012 Needs

The top need identified was the roll out of a new Student Information System which is one integrated

solution including family access, PIMS, gradebooks, alert system, food system, learning support system

(all from Skyward).

2012-2013 Needs

The top need identified is key infrastructure upgrades including desktop PC Operating System

(Windows 7), Wireless (migrate from 3COM to Juniper), Desktop Management (upgrade to Desktop

Authority 9), Virtualization (upgrade to vSphere version 5), and Disaster Recovery (upgrade VEEAM).



NETWORK: Closet Work (Priority - Medium) Continue to work on the SASD network closets with respect to wiring, labeling, documenting /

inventory and APC needs.

Rationale

Much of the work has been completed in the past few summers but any new equipment needs to be

completed like prior work – see standard below:

Standards

1. Reorganize all network closets (15) that now contain network ports for wireless access points,

security cameras, printers, PCs, and thin clients. 2. Color code each type of device (ex. Orange is for PCs, Red for Printers, Grey for Access Points, etc) 3. Replace any defective APC units / batteries. 4. Ensure that sufficient APC power is available. 5. Install appropriate APC & Server rails. 6. Install appropriate Switch ears / connections. 7. Inventory all devices in Technology Inventory database. 8. Label each wire according to standards.



NETWORK: Wireless Switches (Priority - High)

Implement new wireless switch infrastructure to replace discontinued current wireless infrastructure.

Rationale

Our current 3COM wireless solution has reached end of life and is no longer supported.

SASD has seen a big increase in the number of wireless devices and needs to provide higher bandwidth

and better management of the wireless environment.

Proposed Solution

Contact Juniper and plan out what is needed to replace our current wireless with Juniper wireless.

Research trade in options with Juniper / sell options.

Figure 6- Juniper Wireless



PC: Windows 7 (Priority - High)

Upgrade all current SASD PC’s to Windows 7.

Rationale

Windows XP support from MS is being discontinued.

Windows 7 has many more security features to help with viruses.

Windows 7 runs on the same hardware that SASD has and utilized memory and resources much better.

Windows 7 is more stable than XP.

Proposal

During the current 2011-2012 school year, replace 2 PCs in each lab with Windows 7 PCs to test for any

issues.

During the summer of 2012 reimage all SASD PCs so that the new standard is Windows 7.

Figure 7 - top 10 reasons from MS to upgrade to Windows 7



PC: Lab 237 – Replace PCs with Optiplex 160’s (Priority -

High)

Upgrade old PCs to Optiplex 160’s.

Rationale

Need to replace PCs that are no longer under warrantee with new PCs.

Existing PCs use for spare PCs for those that are no longer on warrantee.

Save on electric – the new PCs use half as much energy.

Proposal

Reallocate Optiplex 740’s to rest of district for replacements and parts.

Install Optiplex 160’s in labs 235, 237, 252.

Figure 8 - New Replacement PCs - Energy Efficient



PC: HS Laptops - DELL replace Lenovo (Priority -

Medium)

Replace 1 old Lenovo laptop cart with Dell netbook cart.

Rationale

Many of the CFF Grant Lenovo laptops will be coming off of their maintenance contract. This is to

ensure that a laptop life-cycle takes place.

Action

Order 1 netbook cart to replace Lenovo cart.

Set aside 1 Lenovo laptop cart for replacement of failed units for this school year.

Use new Dell laptop cart to replace Lenovo laptop cart set aside for parts.



PC: SE & HS Teacher Desktops - Replacement (Priority -

High)

Replace all SE & HS teacher desktops.

Rationale

SE & HS teacher desktops are over 6 years old and need to be replaced.

Action

Order new Dell desktops for teachers with the following configuration:

1. Windows 7 compatible

2. 8 GB of RAM

3. Dual Monitor capabilities



PC: SE Netbook Cart– 4th

Grade POD (Priority - Medium)

Purchase 1 new Netbook Cart for the 4th

Grade POD.

Rationale

To improve the access of student computers in the SE building. Currently SE has computers in 2 labs, 1

library, 5th

and 6th

Grade POD with netbook cart.

Action

1. Purchase 1 network cart that is manageable (network, power, etc all built in – just slide unit in)

2. Allows for remote management and upgrading of software

3. No individual power units – all charging in cart



Printers: HS Learning Support (Priority - Medium)

Purchase and install one color laser MFP printer for HS Learning Support staff.

Rationale

Requested by entire HS Learning support teachers for the learning support students (color printing will

help with their learning).

Proposed Action

Purchase 1 color laser MFP and install it in Christine Arena’s room for sharing.



RECYCLING: Old Technology (Priority - High)

Annual Recycling

Continue to recycle old equipment that is no longer utilized.

This will continue on an annual basis to keep the work manageable.

This year we will recycle via Eco International – give old, no longer usable equipment

for school fundraiser.

Serial / product identification will be maintained for recycled SASD IT recycled

technology

Figure 9 - Recycle Fundraiser for SASD



SECURITY: Security Camera (Priority - High) Additional

Cameras

Rationale

We need the following additional cameras to more securely monitor our facilities:

1. Additional cameras at the High School.

2. Additional cameras at the Snyder Elementary School.

Proposal

1. Contract with BLaST IU17 to add additional cameras.

2. Depending on number of additional security cameras – may need to purchase 1 additional

physical server.

3. Review and balance out the storage of the cameras.

4. Upgrade the Mobotix software to the latest release.



SECURITY: Audit, Policies, Additional Measures (Priority

- High)

For fiscal year 2012-2013 complete an internal and external security audit.

From a prior security audit, the following recommended security changes were implemented:

1. All new Admin security for IT servers (user and domain accounts).

2. All new Admin security for IT switches.

3. Implemented new Firewall solution to keep malicious email threats outside of the district.

4. Implemented Journaling on our MS Exchange server (keep track of all emails).

5. Upgraded our antivirus solution – more efficient, yet better protection.

6. Implemented more SOPs and internal procedures to improve security.

7. Audited student data directories.

8. Restricted email group access (internal and external).

9. Desktop Authority secured remote administration.

10. Desktop Authority inactivity computer lock.

11. Exchange Journaling Archiving.

12. Began implementing VLANs with SASD (converted HS printers over to VLAN 100)

13. Setup VLAN specific VMWare Image Center servers for LE, SE, and HS.

14. Antivirus protection and how it helps us keep a better check on inappropriate programs on

SASD PCs

15. Review of networking resources allows for more secure access for SASD users.

Here is what we plan to implement in 2012-2013:

1. Radius authentication for all switches.

2. Completion of VLAN security for security cameras.

3. Completion of VLAN security for wireless access points.

4. Completion of VLAN security for wireless laptops.

5. Completion of VLAN security for desktop PCs.

6. Completion of VLAN security for servers.

7. Completion of VLAN security for U & S environmental controls.

8. Completion of VLAN security for SE printers.

9. Add additional disaster recovery storage in SE.

10. All new Admin security for IT servers (special and domain admin accounts).

11. Implement ScriptLogic Security Explorer (dependent on funding)



SECURITY: Antivirus Upgrade to Latest Version(Priority

- Medium)

For fiscal year 2011-2012 research and implement ThirtySeven4 Antivirus Upgrade to new version.

Rationale

Need to upgrade our ThirtySeven4 antivirus product to the latest version to help ensure that our network

is safe from viruses.

Proposed Solution

1. Upgrade current VMWare server for ThirtySeven4 Admin Console to manage SASD Servers

and PCs

2. During the summer upgrade all PCs after they are reimaged.

Figure 10 - upgrade to the latest version of ThirtySeven4



Security: Picture ID – Procedures (Priority - Medium)

Rationale

Continue to take student pictures for FY 2011-2012 and add them into the Student Information System

(Skyward). This will allow verification of students with their pictures.

Possibly research and expand utilization (elementary) and research using Student Picture ID cards with

the cafeteria system and the library system.

Proposed Action

Create standard procedure for when to take new pictures for HS Students.

Create standard procedure for how to handle (charge students) for missing picture IDs.

Create standard procedure for the handling of staff IDs.

Create new standard for student and staff ID cards (layout and design) via Skyward / Crystal Reports.

Figure 11 - Sample Picture ID

Standard ID Usage

Use Skyward ID (Other ID) for Skyward, Library, and Cafeteria.



SECURITY: TrueCrypt (Priority - High)

For fiscal year 2011-2012 continue to implement True Crypt on SASD laptops with highly sensitive data

(ex. Superintendents).

Rationale

TrueCrypt is a product that SASD uses to protect the HDD of any laptop that might contain sensitive

data. With TrueCrypt, before you can start the laptop you must provide a password. This is a great

security tool that is used in case any laptop is lost or stolen, the individual should not be able to start the

Operating System without this password. Since TrueCrypt is loaded on the HDD, if anyone takes the

HDD out of the current laptop and installs it in another, the encryption travels with the HDD.

Action

Install on technology staff, superintendent, business manager, and school psychiatrist laptops.

Create backup recovery CDs and store them in a secured area in technology.

Figure 12 - Sample Laptop getting encrypted



SECURITY: ProtectOn Pro (Priority - Low)

Research and implement pilot test of new version of ProtectOn Pro.

Rationale

ProtectOn Pro allows PCs to reboot and restore to their original state. This will help with student PCs

that might be compromised by a student.

Robust and reliable hard disk protection

Protecting your network computers from harmful alterations and restoring them to a known good state is easy

with Netop ProtectOn Pro's robust hard disk protection features. Use ProtectOn Pro to save and restore computers to their last saved configuration, removing any viruses, unwanted files, or unauthorized computer

programs automatically on reboot. Wipe out all changes, or set aside folders where user work can be saved without being overwritten. Exception policies let you decide whether to allow Windows updates, service patches or other application updates to be automatically saved without rollback and a new feature lets you schedule when hard disk protection is active.

Prevent virus damage and unwanted downloads

Netop ProtectOn Pro provides complete protection of each computer's configuration saving countless hours of

support and reconfiguration. Your original setup is preserved. When needed, simply rollback computers to their known good state -- free of viruses, unwanted downloads and unauthorized applications.

Works automatically - no maintenance required

Choose to enable restore on reboot and your computers will be automatically restored to their original setting

on each reboot. There's no maintenance required, protected computers automatically return to a known good state.

Allow users to store work locally

If desired, you can designate folders or subfolders which should be excluded from hard disk protection and restoration. Students or other users can save work in these local folders without having it wiped out when the original computer configuration is restored.

Enable exceptions for software updates

Netop ProtectOn Pro provides the capability to exclude certain processes from the hard disk protection restore,

such as the Windows update process, so that service packs, virus protection updates and other important operating system or application changes are not rolled back.

Schedule hard disk protection

A new feature in ProtectOn Pro makes it easy to set aside a time when hard disk protection is turned off, so

that virus updates or other schedule maintenance can be accomplished. It is now also possible to schedule hard disk protection so that your computers are rebooted and restored to their original state at the same time each evening or weekend.

Supports partitions, multiple disks and all types of hard disk drives



Protect all the hard disk drives on networked computers or choose which drives to protect. Netop ProtectOn

Pro supports protection of hard drive partitions and multiple hard disks per computer. And unlike some hard disk protection programs, ProtectOn Pro supports all types of hard disk drives, including SCSI drives.

Proposed Plan

Research and implement this solution in the HS Library for a pilot test.

Figure 13 - Overview of ProtectOn Pro



SECURITY: VLANS (Priority - Medium)

Continue to separate the SASD Network into VLANs.

Rationale

VLANs are being implemented with SASD’s Network to:

1. Increase performance

2. Increase manageability

3. Increase security

Proposed Action

Continue to optimize and implement VLANs.

Currently we have VLAN’s for:

1. Wired PCs

2. Wireless Access Points

3. Wireless Laptops

4. Security Cameras

5. HVAC

6. HS Network

7. SE Network



SERVER: Share Point (Priority - Low)

Rationale

Replace Wikis with secured, active directory managed web sites for teachers and staff.

Action Plan

Research and implement an Active Directory based solution so that web sites are secured to teachers and

students.



SERVER: UPGRADE STORAGE Exchange Server 2010

(Priority - Medium)

Upgrade our storage and archiving for our current MS Exchange Server 2010 version.

Rationale

Our current version of Exchange no longer does a single message store and needs to have more disk

space.

Additionally, we need to archive data off of the server using our backup program (VEEAM).



SKYWARD: Student Information System (Priority - High) We implemented our new SIS for 2011-2012. For 2012 – 2013 we need to continue to leverage more of the

Skyward system to help our district become more efficient with the management of our student information.

Desired Outcomes

1. Improve productivity (ex. Less time spent on PIMS mandated requirements)

2. Improve communication to student / parent (ex. Home access to information)

3. Improve the efficiency of managing student information.



SOFTWARE: Help Desk - MS System Center 2010

Services Manager - (Priority – Low) Implement a Help Desk system to keep track of all IT Requests and work.

Rationale

A new Microsoft System Center product, System Center Service Manager is being designed to meet the

needs of the modern IT help desk. By providing powerful new capabilities for incident, problem, asset,

and change management, System Center Service Manager will support organizations as they seek to

improve the service they provide to their users.

Proposal

Implement Microsoft System Center Service Manager on a VMWare server to house all IT work.



SOFTWARE: Open Source (Priority - Low)

Background

SASD continues to leverage Open Source software for improving the utilization of the technology

within the district. Open Source software is free to use with no licensing fees.

Proposed Solution

Install the following software on all SASD PC’s the following software (many of these programs are

already on the PCs but we will upgrade the software to the latest release – this will be available on new

PCs or PCs that need the new software – only these PCs will be re-imaged):

Software

Name

Purpose

Audacity Audacity is free, open source software for recording and editing sounds.

Open Office Office suite which is equivalent to MS Office with added tools such as a

program for mathematical type equations.

Cute PDF Program that allows a computer user to produce PDF’s from any application

(works by letting the user select the Cute PDF print driver and it creates a PDF

file).

Gadwin Print Screen Program that captures any part of a screen – great for creating educational

materials.

Google Earth Google Earth combines the power of Google Search with satellite imagery,

maps, terrain and 3D buildings to put the world's geographic information at your

fingertips.

Google Sketchup Developed for the conceptual stages of design, Google SketchUp is a powerful

yet easy-to-learn 3D software tool that combines a simple, yet robust tool-set

with an intelligent drawing system that streamlines and simplifies 3D design.

The GIMP Graphic editing program similar to Adobe Photoshop.

Nvu Web page editing program similar to the basic features of MS FrontPage.

InkScape Vector based graphic program.

Firefox Web browser equivalent to MS Internet Explorer

Stellarium Stellarium is a free open source planetarium for your computer. It shows a

realistic sky in 3D, just like what you see with the naked eye, binoculars or a

telescope.



SUPPORT: Technology Replacement Parts / Equipment

(Priority - Medium)

Continue to stock technology replacement parts / equipment.

Rationale

Due to the large amount of technology being utilized in the SASD, we need to ensure that appropriate

technology replacement parts / equipment are readily available.

Proposed Action

1. Purchase spare parts including keys for the keyboard, spare batteries, and other components not

covered under warrantee.

2. Have at least 1 spare teacher PC for all 3 buildings already imaged and ready to go.

3. Have at least 1 spare student PC (for each type of machine for each lab)

4. Have at least 1 spare POE switch

5. Have at least 1 spare switch.

6. Review and build of inventory of other spare parts including mice, monitors, etc. for equipment

that is no longer under warrantee.



VMWare: UPGRADE VMWare Servers to vSphere ver

4(Priority - High)

Migrate all SASD VMWare Servers to VSphere Essentials version 4 (we are currently using version 3).

Rationale

To upgrade to version 4 of vSphere Essentials so that we use the latest virtualization features of vSphere.

The VSphere Essentials / ESXi technology has many advantages including support, more management,

more efficient, better performance, and delivers a more reliable solution for SASD users.

Proposed Action

Migrate / convert VMWare vSphere version 3 servers to VMWare vSphere version 4 so that we can take

advantage of the new features:

More information is at: http://www.vmware.com/products/vsphere/mid-size-and-enterprise-

business/features.html

http://www.vmware.com/products/vsphere/mid-size-and-enterprise-business/features.html

http://www.vmware.com/products/vsphere/mid-size-and-enterprise-business/features.html

Sayre Area School District...2012/02/09 · prices for technology and continue to utilize BLaST /...

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