Saying no is agileAndré Heie Vik –

My story

Why we need to Say No

But don’t we embrace change?

Change for what?

Yes to something ==

no to something else

Use everyone’s knowledge

Group problem solving

Effects of not saying no

Building trust

Why we avoid Saying No

Fear

Avoiding the unpleasant

Avoiding disappointment

Buying time

How toSay No

Don’t just say no

It’s not about you

Care about the consequences

It matters how you say it

Don’tblame

Don’t say«I told you so»

Think about other perspectives

Expect pressure

Techniques

Priorities

Consequences

Please remember

Never be dishonest…

…even if the client requests it

Jerry Weinberg’s ten laws of trust

Withholding knowledge is dishonest

Uncompromising honesty

it’s not about you

Questions?André Heie Vik –

Questions?André Heie Vik –

boosterconf.no – Bergen, Norway, March 13-15,