SAWA - Society of Animal Welfare Administrators 2015 Annual Conference In this Journey Together

2015 Annual Conference

In this Journey Together TradeWinds Island Grand

St. Pete Beach, FL

Program & Acknowledgements

National Council on Pet Population Research Symposium November 15

SPCA Tampa Bay & Pinellas Animal Services Optional Tour November 18


SAWA | www.sawanetwork.org

Thank You Top Level Sponsors!

Charter Sponsor & On‐site Social Media

Presenting Sponsors

Hill’s Pet Nutrition is proud to be a Charter sponsor of the 2015 Annual Conference. At Hill's, we are passionate

about the well‐being of cats and dogs. For more than a decade, we have provided premium pet food, 365 days a year, to more than 1,000 shelters to provide the benefits of balanced nutrition to make pets healthier, happier, and more adoptable. As a result, we have supported more than 8 million pet adoptions through our Hill's Food, Shelter & Love R program. Our commitment to supporting animal shelters is as strong as ever. We look forward to telling you more about it. Please visit our display and ask about the Hill's Food, Shelter & Love ™ pro‐gram. Kostas Kontopanos President Hill's Pet Nutrition, Inc.

Kostas adopted Ruby from the Dumb Friends League

Signature Sponsor for Innovation,

On‐site Social Media & Event Night on the Beach

Professional Development Sponsor



Welcome Conference Attendees, Thank you for attending the 2015 SAWA Annual Conference. As Leaders Committed to Excellence in animal welfare, our goal is to deliver quality education, networking opportunities and cutting edge information to enhance your career and professional achievements. We hope you enjoy the conference and we look forward to spending time with each of you! This year: Thirteen SAWA members were awarded scholarships to

attend the Annual Conference...confirmation of SAWA’s commitment to leadership development.

Veteran SAWA members are “Official Volunteer Greeters,” to welcome and assist you in getting the most from conference. Flashing “palm trees at sunset” identify them. They are your (go to) volunteers for questions and introductions.

Continuing Education (CE) credits have been approved for Certified Animal Welfare Administrators (CAWAs) and for sessions for Certified Fundraising Executives (CFREs).

SAWA Industry Partner Sponsors make it possible for us to provide valuable networking and educational opportunities, critical to the advancement of our field. Please visit them during EXPO and discover new information on their products and services.

Special thanks to Hill’s Pet Nutrition, Charter Sponsor, and VCA Animal Hospitals, Signature Sponsor for Innovation, both dedicated to helping deliver the SAWA mission, and helping us truly go “social” at this year’s conference.

Please participate in our conference feedback survey at https://www.surveymonkey.com/r/SAWA2015Ann; your suggestions are important to us.

Kindest Regards,

Judy Calhoun, CFRE, CAWA James Tedford, CAWA Chair of the Board President & CEO

SAWA 2015 Board of Directors

Judy Calhoun, CFRE, CAWA, Chair

Larimer Humane Society

Kim Janzen, CAWA, Vice Chair SPCA of Wake County

Sharon Harvey, Secretary

Cleveland Animal Protective League

Gary Weitzman, DVM, MPH, CAWA, Treasurer

San Diego Humane Society & SPCA

Rick Johnson, Immediate Past Chair Sacramento SPCA

Sharon Harmon, CAWA The Oregon Humane Society

Lisa LaFontaine

Washington Humane Society

Kathryn Mahoney, CPA, CAWA Waywide Waifs, Inc.

Lori Redmon

Kentucky Humane Society

Michael Robbins Michigan Humane Society

Ana Zorrilla, CAWA

Louisiana SPCA

James Tedford, CAWA, President & CEO Society of Animal Welfare Administrators



Table of Contents

Thank you!

SAWA Annual Conference Committee for this

outstanding agenda

Miguel Abi-hassan, CAWA,

Chair

Robyn Barbiers, DVM, Vice Chair

Julie Bank

Martha Armstrong

Martha Boden, PMP

Jessica L. Gilbert

Steven R. Hansen, DVM, MBA

Tara High, CAWA

Alejandro Muñoz

Kathleen Olson, CAWA

Jennifer Scarlett, DVM

Beth Vesco-Mock, DVM

Ana Zorrilla, CAWA

Our sponsors who helped SAWA provide top-notch

speakers

Official Greeters for ensuring our attendees are in-the-loop

SPCA Tampa Bay and Pinellis Animal Services,

representatives of our host city, for providing personal tours of their complexes

Conference Top Level and Presenting Sponsors (inside front cover) 2

Welcome Message from SAWA Board Chair and CEO 3

Recognition of Those Who Helped With SAWA Conference 4

Going Social 4

TradeWinds Island Grand Floor Plan 5

National Council Research Agenda, Speakers & Sponsors 7

Conference Agenda 9

Conference Speakers 9

Event Information 12

EXPO Hall Layout 14

Sponsor Contact Information 16

Restaurants Around Town 20

Get involved 22

Save the Date (back cover) 24

Keep up with the conference and get the schedule from your smart phone. Download the SAWA conference app! Visit the app store on your phone and download SAWA Events to view information about the conference in real time! On the app you’ll be able to…

View lists of attendees, speakers, exhibitors and sponsors

Message other attendees

Post about your experience at the conference

Pull up the conference map

Rate and review speakers after their sessions Use the hashtag #sawacon on Facebook, Twitter and Instagram to ask questions, add your expertise and share your experience.

If you’re not already, get in touch with SAWA and… Like us on Facebook: facebook.com/sawanetwork Follow us on Twitter: twitter.com/sawanetwork Join LinkedIn Professional Collaboration Groups: linkedin.com/company/society‐of‐animal‐welfare‐administrators



Meeting /Banquet Space Floor Plan

Get Social with SAWA Like us on Facebook: facebook.com/sawanetwork Follow us on Twitter: twitter.com/sawanetwork LinkedIn Professional Collaboration Groups: linkedin.com/company/society‐of‐animal‐welfare‐administrators Use the #sawacon hashtag during the conference when you tweet or share your photos on Instagram



Hotel Layout

Get Social with SAWA Like us on Facebook: facebook.com/sawanetwork Follow us on Twitter: twitter.com/sawanetwork LinkedIn Professional Collaboration Groups: linkedin.com/company/society‐of‐animal‐welfare‐administrators Use the #sawacon hashtag during the conference when you tweet or share your photos on Instagram

Research Symposium The Latest & Greatest Research Impacting

Homeless Dogs & Cats

OPTIONAL DAY

MUST REGISTER IN ADVANCE

National Council on Pet Population | www.sawanetwork.org (click on National Council Icon)

NOVEMBER 15 ‐ SUNDAY 6A—10A Registration Open— Research Symposium Attendees Only Grand Palm Colonnade 7A CONT’L BREAKFAST (Research Symposium Attendees ONLY) Long/Key 8A—5P National Council on Pet Population Research Day Tarpon/Sawyer

The Latest & Greatest research Impacting Homeless Dogs & Cats Supported by VCA Animal Hospitals, Veterinary Products Laboratories,

Certified Animal Welfare Administrators, and SAWA

8A Introductions and Acknowledgements Jan Scarlett, DVM, MPH, PhD., National Council Board Chair 8:15A KEYNOTE ADDRESS When to implement policy based on research Jan Scarlett, DVM, MPH, PhD, National Council Board Chair 9:15A Perceptions that impact pet adoption: What non‐adopters say about shelters and shelter pets Jill Perry, MBA, Manager, Consumer Market Insights, Purina PetCare 9:45A AM BREAK Grand Palm Colonnade 10:15A Closing the door on policy‐based adoptions Margaret Slater, DVM, PhD, Sr. Director, Veterinary Epidemiology, ASPCA Emily Weiss, PhD, CAAB, Vice President of Research & Development, ASPCA 10:45A What's in a name? Effect of breed perceptions and labeling on attractiveness, adoptions and length of stay for pit‐bull‐type dogs Lisa Gunter, MA, CBCC‐KA, CPDT‐KA, Graduate Student, Canine Science Collaboratory, Arizona State University 11:15A Characteristics of clients and animals using high‐volume nonprofit spay‐neuter clinics Sara White, DVM, MSc, Executive Director & Veterinarian, SPAY ASAP, Inc.

QUICK OVERVIEW

The leaders of the National

Council on Pet Population work to

facilitate the collection,

evaluation, and communication of

reliable information to promote

positive human‐animal

interactions, and reduce the

number of homeless cats and

dogs.

The Research Symposium will

feature ten highly esteemed

researchers’ summary of their

completed studies and how the

findings may be applied at the

shelter or community level.

Agenda

National Council Research

Symposium featured one day

prior to the SAWA 2015 Annual

Conference. Separate registration

required.

Research Symposium The Latest & Greatest Research Impacting

Homeless Dogs & Cats

OPTIONAL DAY

MUST REGISTER IN ADVANCE

National Council on Pet Population | www.sawanetwork.org (click on National Council Icon)

NOVEMBER 15 ‐ SUNDAY (CONTINUED)

National Council on Pet Population Research Day (Continued) The Latest & Greatest Research Impacting Homeless Dogs & Cats

11:45A NETWORKING LUNCH Long/Bird/Indian 1:15P Comparative costs and demographic impact of alternative strategies to manage free‐roaming cat populations, as evaluated using bio economic stochastic simulation modeling John Boone, BS, PhD, Alliance for Contraception in Cats & Dogs 1:45P Responsible and cost effective solutions to address the urban cat overpopulation crisis Tyler Flockhart, PhD, Ecology, Dept. of Population Medicine, Ontario Veterinary College, University of Guelph, Ontario, Canada 2:15P Increasing shelter cat welfare through a better understanding of human‐cat interactions Kristen R. Vitale Shreve, M. En, National Science Foundation Graduate Fellow, Animal & Rangeland Sciences, Oregon State University 2:45P PM BREAK Grand Palm Colonnade 3:15P Placing dogs with behavioral issues in foster homes: Observations and outcomes Kristen Elizabeth Auerbach, Deputy Director, Austin Animal Shelter 3:45P Minimizing animal entry into shelters through social tools and main stream technology Thomas R. Arnold, III, BSCS,CEO, Pet Hub, Inc. 4:15P Opening the door to a changed perspective of relinquishers/rehomers Margaret Slater, DVM, PhD, Sr. Director, Veterinary Epidemiology, ASPCA Emily Weiss, PhD., CAAB, Vice President of Research & Development, ASPCA

National Council Research Symposium Supporting Partners

PRESENTERS

Thomas R. Arnold, III, BSCS, CEO, Pet Hub, Inc.

Kristen Elizabeth Auerbach,

Deputy Director, Austin Animal Shelter

John Boone , BS, PhD

Alliance for Contraception in Cats & Dogs

Tyler Flockhart, PhD, Ecology,

Dept. of Population Medicine, Ontario Veterinary College,

University of Guelph, Ontario, Canada

Lisa Gunter, MA, CBCC‐KA, CPDT‐

KA, Graduate Student, Canine Science Collaboratory, Arizona State

University

Jill Perry, MBA, Manager, Consumer Market Insights, Purina

PetCare

Janet Scarlett, DVM, MPH, PhD, National Council Board Chair; Founder of Maddie’s Shelter

Medicine Program; Professor of Epidemiology, Cornell University

Kristen R. Vitale Shreve, M. En,

National Science Foundation Graduate Fellow, Animal &

Rangeland Sciences, Oregon State University

Margaret Slater, DVM, PhD, Senior

Director of Veterinary Epidemiology, ASPCA

Emily Weiss, PhD, CAAB, Vice

President of Shelter Research and Development, ASPCA

Sara White, DVM, MSc, Executive

Director & Veterinarian, SPAY ASAP, Inc.

Agenda

CERTIFIED ANIMAL WELFARE ADMINISTRATORS (CAWA)



CE Advance Approval

APPROVAL has been granted for Continuing Education (CE) for all sessions for Certified Animal Welfare Administrators (CAWA) and for specific sessions for Certified Fundraising Executives (CFRE) ‐ see registration desk for details.

About the Speakers

Solange Charas, PhD, Charas

Consulting, Inc., focuses her

advisory work on assisting

organizations to optimize their

investments in HR programs. Her

research has been published in

academic and practitioner journals

including HBR & The Corporate

Board.

Maura J. Cullen, PhD, The

Diversity Speaker, has over 30

years experience as a diversity

trainer & speak35 Dumb Things

Well –Intended People Say. She is

also the founding faculty of the

Justice Training Institute.

John Kenena Kasaona, Executive

Director, Integrated Rural

Development & Nature

Conservation, is a pioneer of

community‐based conservation—

working with the people who use

and live on fragile land to enlist

them to protect it.

Cynthia Kopec, VP Marketing &

Communications, San Francisco

SPCA, has over 25 years wrangling

technology to make life better.

For the past three years, she has

been working on a

SalesForce.com implementation

at the SF SPCA.

Agenda

NOVEMBER 15, SUNDAY

11—5P ANNUAL CONFERENCE REGISTRATION OPEN Grand Palm Colonnade

NOVEMBER 16, MONDAY 9A—3P SAWA PARTNER EXCHANGE Make your advance appointments with our exhibitors Horizons West in a semi‐private setting to discuss your business needs. 12—5P CONFERENCE REGISTRATION OPEN Grand Palm Colonnade 1:30P OPENING ADDRESS Island Ballroom 1:45—3P KEYNOTE ADDRESS, GENERAL SESSION Island Ballroom How Poachers Became Caretakers John Kenena Kasaona, Integrated Rural Development & Nature Conservation

3P PM BREAK Garden Courtyard

3:30—5P GENERAL SESSION Island Ballroom Sticky Frames: Why Negatives Lodge in the Mind and What to Do Alison Ledgerwood, PhD, University of California, Davis

Research in the behavior sciences suggest that negatives are actually cognitively stickier than positives—It’s much easier for our brains to go from good to bad than to move from bad to good.

This tendency for our minds to tilt toward the negative has important conse‐quences for understanding how people react in the face of stress and negative events.

Example of how this can play out in the context of the animal welfare (e.g., how negative experiences with euthanasia, cruelty, or disasters can stick in the mind and start to overwhelm positive experiences).

Concrete strategies for retraining your brain to focus on the upsides.

5—6:30P EXPO OPEN, Opening Night Reception The Pavilion More information on page 17 sidebar

NOVEMBER 17 ‐ TUESDAY

8A EXPO OPEN, Continental Breakfast The Pavilion 8A—5P REGISTRATION OPEN Grand Palm Colonnade 8A—5P SAWA PARTNER EXCHANGE Horizons West Make your advance appointments with our exhibitors in a semi‐private setting to

discuss your business needs. 9—10:30A GENERAL SESSION Island Ballroom Align Cultural Diversity to the Community You Serve Maura J. Cullen, PhD, The Diversity Speaker

Apply core concepts for dismantling the barriers towards effective communica‐tion around difference.

Develop strategies to create more inclusive workplace among your staff, volun‐teers and board members.

Identify ways of confronting non‐inclusive behaviors.

OPENING DAY



Agenda

About the Speakers (continued)

Alison Ledgerwood, PhD, U.C. Davis, focuses on research & teaching, understanding how humans think & behave in social situations and how to harness that knowledge to improve our lives and the lives of those around us.

Daniel Neel, President, The Funding Resource group, has over 30 years experience in the professional fundraising and financial services arenas. He has designed, directed and led fundraising programs that have significantly increased operational funding.

Carla J. Penny, MSSW, President, New Logic Organizational Learning, has been helping organizations enhance their human capabilities and engender innovation for over 25 years. She is a long time volunteer leader of the cat program at the Austin Animal Shelter.

Paul Terry, SPHR, ACC & President , Paul Terry Consulting Group, has over 20 years experience helping organizations align their business strategy with their people practices and systems. He works with leaders around the globe to develop their team management and strategic leadership skills.

NOVEMBER 17, TUESDAY (CONTINUED)

10:30—11A EXPO OPEN — AM Refreshment Break The Pavilion 11A—12:30P GENERAL SESSIONS CONTINUE Island Ballroom Changing Dynamics between Animal Shelters and the Veterinary Community Gary Weitzman, DVM, MPH, CAWA, San Diego HS & SPCA Michael Moyer, V.M.D, Pethealth, Inc. Sharon Harmon, CAWA, Oregon Humane Society

Evolution of private practice and the shelter landscape

Building bridges and perceived competition

Lawsuits, legislation and pitfalls

Finding common ground: real world examples of collaboration in action

12:30—2P LUNCHEON

Island Ballroom (Buffet set‐up in Foyer) SAWA / Hill’s Food Shelter & LoveR Annual PSA Awards Celebrate with the winners: Annual PSA Award and new

“People’s Choice”

2—3:30P CONCURRENT TRACKS Your Role in Developing Your Leadership Team Banyan/Citrus

Paul Terry, SPHR, ACC, Paul Terry Consulting Group

Why foundational factors drive high performance and lead to continued development .

Evaluate the senior leader’s role in the helping other leaders grow and consistently deliver their best work.

Explore trends affecting today’s best leadership development practices in organizations.

Accelerate learning and development through applying key coaching skills.

Assess your own leadership development approach against best‐practice criteria. Fitting your Baggage in the Overhead…So you can Take Off and Fly! Palm/Sabal

Networking session facilitated by Jim Tedford, CAWA, Society of Animal Welfare Administrators & George Harding, MBA, CAWA, National Animal Care & Control Association

Is your current relationship with other animal agencies in your community stuck at the terminal?

Perhaps it’s because your perceptions of one another are overloaded with useless baggage: out‐of‐date, inaccurate, harmful impressions that prevent the building of cooperative relationships that benefit all the animals and people in your area.

This facilitated networking session will help your organization address its challenges of building bridges and coalitions by engaging with your colleagues who have formed new relationships in their city/county, partnered with one another to expand services, and increased adoption rates by leaving behind the



Agenda About the Speakers

(continued)

Armando Zumaya, Consultant,

Armando Zumaya Consulting, is a

nationally noted trainer, lecturer and

development officer. He has focused

his trainings and expertise on

teaching prospecting to

development officers and bridging

the gap between prospect research,

management teams and field

development officers.

Veterinary Panel Speakers

Michael Moyer, V.M.D., Director

of Professional & Shelter Relations

with Pethealth, Inc.

Gary Weitzman, DVM, MPH,

CAWA, President & CEO San Diego

Humane Society & SPCA, SAWA

Board Treasurer.

Sharon Harmon, CAWA, Executive

Director of Oregon Humane Society

and a member of the SAWA Board

of Directors.

Animal Control Session Facilitators

George Harding, MBA, CAWA,

Executive Director of the National

Animal Care & Control Association

(NACA).

James Tedford, CAWA, President

& CEO of the Society of Animal

Welfare Administrators (SAWA).

NOVEMBER 17, TUESDAY (CONTINUED) 2—3:30P BOARD TRACK Blue Heron Transform the Board’s Contribution to the Organization Solange Charas, PhD. Charas Consulting, Inc.

Learn about new research of relevance to nonprofit leaders and boards.

Discover what tools and metrics are available for measuring “team intelligence” and how this impacts organizational outcomes.

Discover what ED’s/CEO’s can learn about their boards to create and leverage a productive relationship.

Understand specific tactics boards and ED’s/CEO’s can adopt to guide recruitment and team effectiveness efforts.

Learn about the issues that will arise when boards deal with the discomfort of transformation of the team‐at‐the‐top (boards and top management teams).

Hear about real‐life case studies that highlight board‐led change or transformation and critical leadership challenges, including cultivating a diverse and inclusive board.

3:30—4P EXPO OPEN—PM BREAK The Pavilion 4—5:30P CONCURRENT TRACKS 21st Century Animal Welfare: Using Technology to Save Lives Banyan/Citrus

Cynthia Kopec, V.P. Marketing & Communications, San Francisco SPCA

Capture data that is actionable, leading to a better decision‐making process and better outcomes for animals.

Improve community engagement (donors, volunteers, clients) with better information and more efficient tools.

Use technology to implement proactive programs that get ahead of issues.

Break down silos within your organization to better understand your community and build deeper relationships.

Understand technology options and determine what solutions are best for your organizations.

Prospect Research in Fundraising Palm/Sabal

Armando E. Zumaya, Mexican Museum

Provide a focus on the strategic view of how to fundraise.

Understanding the most effective strategies for transformational fundraising any size organization can implement.

Confronting and challenging the myth’s and misinformation about fundraising.

Laying out specific action steps that will help your institution create an individual Major Giving program.

Prepare others for effective solicitation visits.



Agenda

Events

Opening Night Reception In This Journey Together

November 16 5:30—7P

TradeWinds Island Grand

Sponsored by Certified Animal Welfare

Administrator (CAWA), partners in recognizing

excellence in animal welfare

After a day of travel, welcome to St Pete Beach and enjoy flavors

of the unique region

This casual gathering is a backdrop to connect with peers

you’ve only met in LinkedIn Groups, meet eye‐to‐eye again with familiar faces, and get into the groove for this outstanding

conference.

This is also your opportunity to visit and thank our

sponsors and exhibitors.

NOVEMBER 17, TUESDAY (CONTINUED)

4—5:30P BOARD TRACK: Managing Skills and “Refreshing” Your Board Blue Heron Solange Charas, PhD. Charas Consulting, Inc.

Identifying when it’s time to refresh a board member The on‐going debate about term limits (benefits & drawbacks Aligning governance strategy Aligning long‐term organizational strategy

Defining performance and assessing skills at the board level. Skills, resources and behaviors Assessing director’s performance

Can talent be redeployed versus eliminated? Strategies for addressing this problem.

Managing the board, post‐event

7:00—9:00P Event Night: Barefoot, Sand & Stars Breck Deck North Sponsored by VCA Animal Hospitals and Grizzard Communications See details on page 18 sidebar

NOVEMBER 18, WEDNESDAY

8A—12P Registration Open Grand Palm Colonnade 8—9A EXPO OPEN—Continental Breakfast The Pavilion 9—10A SAWA Annual Business Meeting Island Ballroom

Honor your peers’ accomplishments Inside scoop on this year’s strategic priorities

10—10:45A EXPO OPEN—AM BREAK The Pavilion 10:45A—12:15P CONCURRENT TRACKS

Eureka! Wheels on Suitcases! How Organizations both Promote and Stifle Innovation and what a Leader Should Do Banyan/Citrus Carla J. Penny, MSSW, New Logic Organizational Learning

What does it mean to be an innovative organization?

What determines if and when great ideas become innovations.

How organizations influence ideas; the four phases of innovation and your role.

Positive deviance, innovation diffusion and people; what the research tells us.

The key elements of an innovative organizational culture and how to nurture it.

Managing risk—new things always bring peril. Taking the Fear of the “Ask” (What would John Wayne do?) Palm/Sabal Daniel Neel, The Fundraising Resource Group

A recent study of executive directors and development directors revealed that while 79% believed competency in securing gifts is “very important,” 26% rated themselves as having no competency or being novices.

Learn how to address fears and gain practical, hands‐on guidance and tools for planning, conducting, and successfully closing major and capital gifts.

Change your mindset, get the appointment, overcome objections, and provide an opportunity for capacity giving.

At conclusion, you will be able to: develop individualized solicitation strategies; solicit major gifts with confidence, anticipate and appropriately respond to potential objections; and prepare others for effective solicitation visits.

12:15P Networking Lunch, Birds of a Feather Tarpon Key Join a topic table of your choosing 1:30—5P OPTIONAL SHELTERS TOUR: Must have registered in advance directly with SPCA Tampa Bay; busses depart the Grand Palm Colonnade (off lobby) at 1:30P.



Enjoy Your Stay in St. Pete Beach!

Event Night

Barefoot, Sand & Stars

November 17, 2015 TradeWinds Island Grand

On the BEACH! 7‐9P

Sponsored by VCA Animal Hospitals and Grizzard Communications Group

Join us for an evening of gourmet finger‐food and

refreshments as you enjoy ocean breezes, the feeling of sand in your toes, and

perhaps, weather permitting, a few fireworks.

Attire is casual

Shoes are Optional

Stay a few extra days…visit http://www.visitstpeteclearwater.com

ST. PETERSBURG HISTORICAL SEGWAY

TOUR

Great way to discover St. Pete’s Beach / Clearwater for first

time visitors

MOREAN ART CENTER

Check out the Chihuly collection and other

beautiful artifacts.

RELAX

Walk outside your door and take walks on the beach,

enjoy a nap under an umbrella, or a beverage at the

gulf‐front pub.

CLEARWATER BEACH

Stoll along a famous boardwalk at sunset, and enjoy local restaurant favorites and vendors with treasures from the sea.

THANK YOU !



EXPO HALL—The Pavillion (see Exhibitors on Next Page)



EXPO HALL—Find your Industry Partner

Exhibitor Placement Exhibitor Placement

Adopt‐a‐Pet 19 MWI Animal Health 9

AKC Reunite 14 Nestle Purina PetCare 7

American Humane Association 22 Newport Creative Communications 11

ASPCA 5 Norbrook, Inc. 27

Bayer HealthCare Animal Health 1 Ogena Solutions 26

Blackbaud 17 Petco Foundation 33

Boehringer‐Ingelheim Vetmedica, Inc. 35 PetFirst Pet Insurance 16

CATalyst Council 40 Petfinder 20

Chameleon Software Products by HLP 36 Pethealth, Inc. 30

Crijo Pet Products 10 PetSmart Charities 2

Datamars / PetLink 38 Promika LLC 12

Embrace Pet Insurance 29 RKD Alpha Dog 37

Found Animals Registry 21 Shelter Animal Count 41

GAME Fundraising 18 Shor‐Line Manufacturing 13

Grizzard Communications 23 ShelterBuddy Software 24

Henry Schein Animal Health 39 Spray Master Technologies 28

Highway Twenty 31 TrueSense Marketing 25

Hills’ Pet Nutrition, Inc. 3 Trupanion 34

Home Again / Merck Animal Health 6 VCA Animal Hospitals 4

Humane Society of the United States, The 15 Zoetis for Shelters 32

Karmic Media Group 8



2015 Sponsors

Julie Morris Senior VP, Community Outreach PH: 646.289.4408 [email protected] 520 Eighth Avenue, 7th Floor New York, NY 10018 www.aspca.org | www.aspcapro.org

Tony L. Cochrane, AIA, Principal PH: 800.332.4413 Fax: 303.444.1759 [email protected] 4520 Broadway, Suite E, Boulder, CO 80304 www.animalarts.biz

Stacy King, Sales Consultant PH: 919.816.3692 Fax: 919.816.3828 [email protected] 8051 Arco Corporate Dr. Suite 200 Raleigh, NC 27617 www.akcreunite.org

Shayne Floyd, Sr. Acct. Exec. PH: 843.654.3249 [email protected] 2000 Daniel Island Drive Daniel Island SC 29492 www.blackbaud.com

Kerry Hillard Johnson Assoc. Mgr. Relationship Marketing PH: 913.268.2793 [email protected] Martha C. Armstrong Shelter Consultant PH: 910.821.8364 [email protected] Jeffrey Schrader Mgr., Key Accounts & Shelters PH: 816.244.2751 [email protected] Eric Berne Shelter Sales Representative PH: 210.416.5201 [email protected] 12707 Shawnee Mission Parkway Shawnee, KS 66216 www.bayer. com

Julie Ryan Johnson, DVM BIVI Shelter Medicine Team PH: 949.388.2300 [email protected] 28382 Paseo Establo San Juan Capistrano, CA www.bivi.shelterteam.com

Kimberly Heeney VP of Operations PH: 305.751.5822 Fax: 305.751.2246 [email protected] 250 Catalonia Avenue, #804 Coral Gables, FL 33134 www.activ4pets.com

Randy Collins Nat’l Dir. Red Star Animal Rescue [email protected] PH: 818.501.0123 11530 Ventura Blvd. Studio City, CA 91604 Josh Cary Dep. Dir Red Star Animal Rescue [email protected] PH: 303.704.9030 1400 16th Street, NW, Suite 360 Washington, DC 20036 Fax: 818.7651.0908 www.americanhumane.org

Endel Jurman, Executive Director PH: 909.276.5773 [email protected] 10088 Banyan St., Alta Loma, CA 91737 www.chameleonbeach.com

Grant Smith, President PH : 256.403.2605 [email protected] PO Box 3231, Oxford, AL 36203 www.crijopets.com

Kate Huneke, Dir., Terri. Outreach PH : 800.511.9172 [email protected] 4530 Richmond Road Cleveland, OH 44128 www.embracepetinsurance.com

Jennifer Warner Jacobsen Director of Shelter Programs PH: 800.728.3273 x 345 [email protected] 310 N. Indian Hill Blvd., Ste. 800 Claremont, CA 91711 www.adoptapet.com



2015 Sponsors

Merck Animal Health HomeAgain Customer Service PH: 888.HomeAgain (466.3242) [email protected] www.homeagain.com

Danny Jones, President PH: 940.345.6808 FAX: 940.345.6505 [email protected] PO Box 247, Woodson, TX 76491 www.jonestrailers.com

Tony Tortorici Director, Trade Marketing PH: 678.638.3848 [email protected] 3239 Satellite Blvd, Bldg. 500 Duluth, GA 300996 www.merial.com

Barbara McLean, CAWA, CEO PH: 607.323.0766 [email protected] 85 Denison Parkway E, #249 Corning, NY 14830 www.karmicmediagroup.com

Wes Hamlyn Associate Dir. of Scientific Programs [email protected] 720 South Colorado Blvd, Ste 174A Denver, CO 80246 www.morrisanimalfoundation.org

John Yamagata National Accounts Director PH: 800.824.3703 [email protected] www.mwianimalhealth.com

Craig DePole Senior Vice President PH: 781.934.1432 [email protected] 21 Railroad Avenue Duxbury, MA 02332 www.newportcreative.com

Chip Grizzard, CEO PH: 404.935.7132 [email protected] Tonie Howard, SVP PH: 404.935.7406 [email protected] Meghan Thorne, Strategic Advisor PH: 404.935.7172 [email protected] 229 Peachtree Street, Suite 1400 Atlanta, GA 30303 www.grizzard.com

April Harris Chief Program Officer PH: 310.574.5797 Fax: 866.738.2182 [email protected] PO Box 66370, LA, CA 90066 www.foundanimals.org

Arnaud Brel Associate Director, US Marketing PH: 800.255.0449 x 5273 [email protected] Dianne Perkins US Shelter Program Manager PH: 800.255.0449 x 5668 [email protected] PO Box 148, Topeka, KS 66601 www.hillspet.com/shelters

Nichole Cook Mkt’g & New Partnerships Mgr. PH: 480.222.0921 Fax: 480.245.7687 nsc@game‐group.com 16444 N 91st Street Scottsdale, AZ 85260 www.game‐fundraising.com

Carla Sandine, CEO PH: 602.810.0434 [email protected] 1114 Grand Avenue Phoenix, AZ 85007 www.highwaytwenty.com



2015 Sponsors

Connie Howard VP, Client Services PH: 866.630.7387 x 5779 [email protected] Steve Zeidman, CAWA VP, Innovation & Reserach PH: 866.630.7387 x 5980 [email protected] 3315 Algonquin Road, Suite 450 Rolling Meadows, IL 60008 www.pethealthinc.com

PH: 800.423.PETS (7387) [email protected] [email protected] 19601 North 27th Avenue Phoenix, AZ 85027 www.petsmartcharities.org

Steve Wilcox VP of Sales—Animal ID PH: 781.281.2216 FAX: 781.300.7330 [email protected] 250 West Cummings Park Woburn, MA 01801 www.datamars.com

Mike Tweedy, President & CEO PH: 770.861.4132 [email protected] 1204 Village Market Place, #273 Morrisville, NC 27560 www.PromikaLLC.com

Ed Powers, VP, Pet Welfare Partnerships PH: 919.240.5556 [email protected] Christy Kahn, Marketing Manager PH: 314.982.2203 [email protected] Libby Davidson Marketing Associate PH: 314.982.1899 [email protected] One Checkerboard Square St. Louis, MO 63164 www.purina.nestle.com

“Specializing in recruiting senior level

executives for non‐profit organizations"

Clint Lawrence Vice President, Sales & Marketing PH: 812.206.6917 [email protected] One Quartermaster Court Jeffersonville, IN 47130 www.petfirst.com

Jonathon Whitt, Marketing Mgr. PH: 913.802.5127 Fax: 913.599.5766 [email protected] 9401 Indian Creek Parkway, S. 680 Overland Park, KS 66210 www.norbrookinc.com

Sara Kent, Dir. Shelter Outreach PH: 973.857.5480 [email protected] Katie Heck, Shelter Outreach Spec. PH: 341.401.0737 [email protected] One Checkerboard Square St. Louis, MO 63164 www.petfinder.com

Dave Hachey, President & CEO PH: 855.900.8822 Fax: 905.664.2511 [email protected] 442 Millen Road, Unit 6 Stoney Creek, Ontario Canada L8E 6H2 www.ogenasolutions.com

1054 Richland Hills Drive San Antonio, TX 78245 www.petcofoundation.com

Rhyan Zweifler, President [email protected] Jane Luiso, Vice President [email protected] Kimberly Boulton, Research Associate [email protected] PH: 312.863.8577 150 N. Michigan, Ste. 2800, Chicago, IL 60601 www.noeticexsearch.com



2015 Sponsors

Jack Donahue, Executive VP PH: 800.444.1579 511 Osage, Kansas City, KS 66105 www.shor‐line.com

Betsy McFarland, CAWA Vice President , Companion Animals [email protected] Inga Fricke, CAWA Dir. of Shelter & Rescue Gp. Svcs. [email protected] Natalie DiGiacomo, CAWA Director of Shelter Services [email protected] 2100 L Street NW Washington, DC 20037 www.humanesociety.org www.animalsheltering.org

Mark Townend, CEO PH: 866.539.6589 [email protected] 10 Inverness Drive East, Ste 270 Englewood, CO 80122 www.shelterbuddy.com

Mitch Tisher, Nat’l Sales Manager PH: 479.246.1905 Fax: 479.636.3245 [email protected] 115 E. Linden St., Rogers, AK 72756 www.spraymastertech.com

Mike Monk, President PH: 402.730.0668 [email protected] 8001 S. 13th St, Lincoln, NE 68512 David Miller, Vice President PH: 704.504.8332 [email protected] 10933 Rousay Rd.,Charlotte, NC 28278 Lisa Jones Rossi, Vice President PH: 214.929.8116 [email protected] 4200 Newton, #112, Dallas, TX 75219 Mike Brophy Vice President PH: 732.577.1824 [email protected] 62 Hedgerow Ln. Manalapan, NJ 07726 Kim Takkunen, Vice President PH: 626.676.8774 [email protected] 821 Castlebury Ct., San Dimas, CA 91773 www.rkdalphadog.com

Michael Barnard, AIA PH: 817.265.8522 [email protected] 1106 W. Randol Mill Rd, Ste. 300 Arlington, TX 76012 www.shelterplannersofamerica.com

Jeff Nickel, Senior Vice President PH: 626.616.3295 [email protected] 155 Commerce Drive Freedom, PA 15042 www.truesense.com

Meredith Busch, Brand Manager PH: 602.281.3726 [email protected] 301 W. Osborn Road Phoenix, AZ 85013 www.vpl.com

Emily Renfrew, Shelter Support PH: 877.589.1836 [email protected] 907 NW Ballad Way Seattle, WA 98107 www.trupanion.com

Zoetis for Shelters Program PH: 866.225.9777 [email protected] www.forshelters.com

Henry Aruca Director, National Marketing & Corporate Partnerships [email protected] PH: 310.571.6515 [email protected] 12401 West Olympic Boulevard Los Angeles, CA 90064 www.VCAhospitals.com/shelters



St. Pete Beach Dining Awaits You

Getting There

TradeWinds Island Grand

Resort Transportation Services

866.403.3003

http://resorttransportation@

yahoo.com

Local Cab Companies

Taxi St Pete Beach

727.330.8919

Cab St Pete FL

813.322.4789

Local Car Rental

Companies

Enterprise

Rent‐A‐Car

St Pete Beach, FL

727.363.3801

Avis Rent A Car

St Pete Beach, FL

727.367.2847

Caddy’s Waterfront

9000 W Gulf Blvd, Treasure

Island

727.360.4993

The Wharf 2001 Pass A Grille Way, St Pete Beach .727.367.9469

Verducci's Pizzeria

Trattoria

7736 Blind Pass Rd., St.

Pete Beach

727.363.7900

Crabby Bill’s Seafood

5100 Gulf Blvd, St Pete Beach

727.360.8858

RumFish Grill

6000Gulf Blvd, St Pete Beach

727.329.1428



PSA Finalists

2015 PSA Winners

Louisiana SPCA &

Arizona Humane Society

Call for Speakers

ADMINISTRATION Organizational

Governance Analysis & Planning Financial Management HUMAN RESOURCE MANAGEMENT LEADERSHIP COMMUNICATIONS & ADVOCACY ANIMAL MANAGEMENT Animal Husbandry &

Sheltering Programs & Policy Field Services & Public

Health

There were so many great PSA submissions this year, the marketing

professionals had trouble choosing the top five. So here’s the top six!

Arizona Humane Society

Dumb Friends League

Hawaiian Humane Society (two finalists)

San Diego Humane Society & SPCA

Virginia Beach SPCA

Be sure to be at the Tuesday luncheon for both the Annual PSA Award

(determined by marketing experts) and the first Peoples Choice PSA

Award (chosen on Facebook).

Call for Speakers The SAWA 2016 Conference Committee volunteers need your help developing a dynamic program in Detroit next Spring, and Portland next next fall. Send your suggestions to admin@sawanetwork on any of topic areas to the right. Examples:

Project management techniques and principals Planning, implementing and evaluating programs Analyzing and interpreting data Accounting best practices principles Managing financial resources Human resource principals Building consensus and resolving conflict Collaboration building Promoting organizational values Board recruitment, development and evaluation

Evaluate this conference at https://www.surveymonkey.com/r/SAWA2015Ann

We need your comments on the program and hotel, what you liked and what we can do better, and suggested speakers/topics for the future.



SAWA Professional Development

Your Network

Reach out to your peers on the SAWA “Members

ONLY” Virtual Directory (search by

last name, organization, or state).

Start a discussion or ask

for help on the SAWA “Members ONLY”

LinkedIn Groups, with targeted discussions

on general issues or leadership.

Send your ideas / needs for

possible best practices

development considerations to

[email protected].

Interested in peer‐to‐peer discussions

about innovation, trending issues, process improvement, send us

your interest to [email protected].

Don’t want to reinvent the

wheel. Check out the

SAWA Resource Center at

www.sawanetwork.org.

SAWA Experts who have achieved mastery in animal welfare share their

knowledge on the SAWA Blog at http://blog.sawanetwork.org.

Leadership | Fundraising & Advocacy

Animal Management | Certification | SAWA in Action

Ideal to share with staff members looking to advance their careers. Great topics for staff meetings.

Challenge your board to continually improve. Locate experts in a broad array of skills and knowledge.

SAWA LinkedIn Groups: At‐your‐fingertip networking

SAWA Executive Leadership Forum Reserved for SAWA executive team professionals discussing strategic or advanced level issues.

SAWA General Issues Forum Reserved for general information networking and gathering..

Find out more at www.sawanetwork.org.

If you’re not already, get in touch with SAWA and… Like us on Facebook: facebook.com/sawanetwork Follow us on Twitter: twitter.com/sawanetwork Join LinkedIn Professional Collaboration Groups: linkedin.com/company/society‐of‐animal‐welfare‐administrators



Title Sponsors

Hosting Sponsor

Consider sitting for the next exam

Candidates meet strict eligibility

requirements in leadership, management,

and animal welfare experience

Distinguish your knowledge, skills and

achievements in animal welfare

Watch for the 2016 schedule coming soon

JOIN the ranks of an

eminent group of

Certified Animal Welfare Administrators

(CAWA)

Thank you Sponsors

SAWA 2016 Management Conference

June 15‐17

Detroit Marriott at the Renaissance Center

Detroit, MI

Continue the networking, education and leadership momentum from the 2015 SAWA

M a r k y o u r c a l e n d a r …

SAWA 2016 Annual Conference

November 16‐18

Hilton Portland & Executive Tower

Portland, OR

A unique industry opportunity where key decision makers in animal welfare gather to

National Council on Pet Population

2016 Research Symposium November 15

Hilton Portland & Executive Tower

Portland, OR

SAWA - Society of Animal Welfare Administrators 2015 Annual Conference In this Journey Together

Government & Nonprofit

Transcript of SAWA - Society of Animal Welfare Administrators 2015 Annual Conference In this Journey Together