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Transcript of Saving Time, Saving Lives: How Technology Enhances Operations · PDF file Saving Time, Saving...

  • Telematics Saving Time, Saving Lives: How Technology Enhances Operations

  • Efficiency & Productivity

    Financial Reward & Managing

    costs

    Compliance & Safety

    2

    Technology and the modern transport business The Three Primary Benefits of Telematics

    How regulatory compliance and accreditation programs affect road

    transport and the benefits of proactive alert-based transport

    safety risk management.

    How introducing technology into the workflow improves the bottom

    line and the importance of integration.

    Technology, most importantly, helps to improve the business’s bottom

    line by managing costs and putting more $$ in the back pocket.

  • 3

    Modern Day Technology  Integrating all systems, incl. freight management, cameras  A platform for managing compliance, incl. fatigue, speed, & mass

    (help manage NHVAS)  Direct communication to driver by voice/messaging  Vehicle maintenance and driver management modules  Real-time mass monitoring of axle-group weights  Advanced reporting and analytics, incl. driver scorecards  In-vehicle driver tool providing a front end for the driver – most important!  Vehicle and engine performance monitoring  Fuel tax credit rebate, on-and-off road calculation  Precise second-by-second high-definition vehicle & asset information

  • 4

    Case Studies

  • CHALLENGE​S • Easily bogged down with administration and paperwork • Operating on inefficient schedules

    • 35+ staff & 25+ vehicles operating on a 24/7 schedule • Weren’t able to easily meet all NHVAS requirements, including fatigue &

    speed SOLUTION​ • NextGen & iFace platform • Compliance Suite, Messaging, Electronic Documents, Navigation,

    Vehicle Performance RESULTS​ • Substantially reduced and automated large amounts of back-end

    administration work • More control of its data that provided assurance of compliance,

    including driver efficiency reports and on-demand trips • Ability to manage the operation digitally, it expanded the productivity

    significantly • Custom EWD layer using technology which was keeping their trucks off

    the road between midnight and 5am • In-vehicle driver tool (iFace) provided:

    • Instant feedback to driver for speed and back-office vehicle performance reports improved on-road behaviour

    • Real-time communication with drivers via in-vehicle device • A mechanism for drivers to digitally record mass, pre-trip and

    fatigue

    5

    The administration side of things has improved 100 per cent. Previously, we were doing double the data entry, drivers would compile their data and back-office staff would have to re-enter it.

    Scott Guthrie Systems Manager

    CASE STUDY Mt Noorat Freighters

    “ “

  • CHALLENGE​S

    • Reduce time-consuming practices behind managing deliveries via spreadsheets, SMS, phone calls & a flurry of emails

    • Reduce penalties received for late/cold deliveries

    • Look to implement real-time communication with 280+ vehicles & 350+ drivers across the group

    SOLUTION​

    • iFace solution w/ SmartJobs mobility

    • Integrated freight management system into the solution for real-time job

    RESULTS​

    • Increased visibility of all jobs, same day invoicing, photo proof of delivery – provided details of receipt and temperature monitoring

    • Since implementing, Fulton Hogan has met all delivery requirements for all customers – improved customer service

    • Time savings which equate to money savings with access to real-time data

    • Instant communication with drivers

    • Provided a means to comply as a dangerous goods carrier. 6

    The drivers really like the applications and we get the same information back at the office, so in terms of allocating vehicles we can make sure we are meeting our requirements. We’re really interested to see what else the technology can help us with.

    Jeff Sheriff National Transport Manager

    CASE STUDY Fulton Hogan

  • CHALLENGE​S • Easily bogged down with administration and paperwork • Operating on inefficient schedules

    • 1,130 vehicles nationwide, 4,000 staff • Support services in 300 communities • 24 million kilometres yearly

    • Lack of insight into driver behaviour – speed management SOLUTION​ • Director & MNav platform • Vehicle Performance, Navigation, Messaging RESULTS​ • Substantially reduced and automated large amounts of back-end

    administration work • Using data collected reduced speeding incidents by 97% over 12

    months • Reduced overdue scheduled services by 86% • Reduction in excessive engine idling reduced CO2 emissions by 20%

    7

    Prior to this solution, we were just measuring speeding via fines that came through, but this wasn't even close to reflecting what we saw in the actual data.

    Nathan Reynolds Corporate Services Manager

    CASE STUDY Life Without Barriers

    “ “

  • 8

    Technology anchors and validates your policies & procedures Technology is the start

     Change Management  Ensure you involve all your staff in the process  Why it’s needed, what it will be used for, the benefits  Reduce misconceptions staff may have

     Policies & Procedures  All policies within the business must be updated to reflect technology  Ensure a safety management system is considered and implemented  Ensure all staff are informed of the updates and thoroughly understand  Risk identification & mitigation

     Training & coaching  Procedures to be trained to new and existing staff  Training to include everything from how to use the technology to how it works  On-going coaching sessions and personalised training to help staff and individual drivers

     Driver buy-in, this is the most important part

    Telematics The Three Primary Benefits of Telematics Modern Day Technology Slide Number 4 CASE STUDY CASE STUDY CASE STUDY Technology is the start