“Versatile and hands-on Project Manager who leads teams to design and implement successful Telecom & IT projects that

align business objectives and deliver rapid results”

Executive Profile

Visionary leader with over 25 years of rich experience in managing projects for large & complex Telecom systems on varied platforms using best practices for leading cellular service providers in India & abroad.

Comprehensive experience in managing end-to-end delivery of project including installation, commissioning, maintenance and testing of telecom OSS/BSS systems and equipment thereby reducing downtime & enhancing operational effectiveness

Leveraged skills in conducting advance planning for resource mobilization, manpower deployment and rendering technical support; ensuring the execution of projects within time, cost & budgetary parameters

Insightful knowledge in project management, technology, customer interaction & negotiation, marketing, creating & enhancing processes, quality assurance, evaluation and selection of various business

Hands-on experience in pre-sales consulting, providing business strategy and technical expertise to sales in selecting, implementing and developing competitive product & services applications and solutions

An effective leader with distinguished capabilities in training & motivating teams of O&M Engineers, Network Operations Contractors, Third Party Vendors & Partners to maintain deliverables as per the SLA & KRA; skilled in Customer Relationship Management and MIS Reporting

Key Impact Areas

Project Planning & Execution

Quality Assurance

Risk, Issue & Exception Management

Project Costing, Budgeting & Resource

Requirement & GAP Analysis

Business Process Reengineering

Incident, Change & Release

Management

Incident TAT & Resolution

Education

MS (Information Technology) from Vinakaya Missions University, Salem, Tamil Nadu in 2010.

Post Graduate Diploma in Computer and Information Management from UACL –

Dehradun, Uattakhand (Recognized by Govt. and DOEACC as equivalent to A

Level) in 1993

Certification

Prince 2 Practitioner (12/2016), AXELOS Agile Scrum Master (12/2016), AXELOS - EXIN ITIL V3 (04/2012), AXELOS - EXIN

Key Skills

Communicator

Innovator

Thinker

Intuitive

Collaborator

Team Building

SAURABH TYAGI

SENIOR LEVEL PROFESSIONAL- PROJECT

MANAGEMENT - DELIVERY & OPERATIONS

(TELECOM & IT)

saurabh.tyagi@hotmail.com

(+91) 9899009812

s_tyagi

Career Timeline

Organizational Experience

Sterlite Technologies - Elitecore as Customer Delivery Manager Role: Led telecommunication systems installation projects including recruiting team members, assigning tasks, setting objectives and deadlines, managing documentation, and consulting with customers. Established project design from conception to implementation, monitored its progress and administered the delivery process.

Significant Accomplishments: Worked as a Customer Delivery Manager and technical lead end-to-end Onsite Project Delivery. Management of Telecom OSS and BSS deployments, including planning, directing, and monitoring all system installs, upgrades and

decommissioning of all voice & data systems and services in MEA and SEA Regions. Successfully managed Project Life Cycle and processes and initiated solutions for reducing cost for projects by 20%. Effectively coordinated project and ensured compliance with estimated costs and timelines. Acted as a Project Manager liable for Telecom support services for multiple project initiatives

o Initiatives included support for OSS & BSS deployments and Authentication (Telecom & Broadband) initiatives. o Directed the work of Junior Project Managers to assure proper project management processes were being

followed. Headed a team of 30 to manage Telecom OSS/BSS projects for Operators, to support end-to-end telecommunication services (CDMA &

GSM); followed through end-to-end project life cycle from initiation, planning, design, development, testing, and deployment of Sierratel – Sierra Leone, YTL – Malaysia, BOL – Tanzania, STC – Bahrain, Telebarta – Bangladesh, MTNL – Delhi (India) telecom network.

Successfully led 3 projects related to Software Development and Deployment of Fixed-line Telecom Billing System to support the telecommunications billing processes of BSNL – India.

Acted as a Functional Team Lead in software project relate to Design, Development and Implementation of ERP Systems for Document Management System, Payroll, Accounting of Universal Subscription Agency P. Ltd., Delhi.

Worked along with a team of 50 engaged in Development & Implementation of Hospital Management System for software projects of various Big Hospitals such as Sir Ganga Ram Hospital.

Inventum Technologies Pvt. Ltd., Noida - INDIA as General Manager (Professional Services) Jan'12-Nov'12

mokSa Technologies (India) Pvt. Ltd., Gurgaon - INDIA as Lead Consultant (Program Manager) Oct'10-Nov'11

Tech Mahindra Ltd., Noida - INDIA as Project Manager Oct'09-Sep'10

ORG Telecom Ltd., Gurgaon - INDIA as DGM-Projects Nov'04-Oct'09

TBL International Ltd. (TCIL Bellsouth Ltd.), Delhi - INDIA as Project Leader Sep'98-Oct'04

Global Information Systems Technology Pvt. Ltd., Gurgaon - INDIA as Team Leader Apr'96-Sep'98

Jay Pee Tech Pvt. Ltd., Delhi - INDIA as System Analyst Jul'91-Apr'96

GIST Pvt. Ltd. as

Team Leader

ORG Telecom Ltd.

as DGM-Projects

TCIL Bellsouth Ltd.,

as Project Leader

Tech Mahindra Ltd.

as Project Manager

mokSa

Technologies Pvt.

Ltd. as Lead

Consultant

Inventum

Technologies Pvt.

Ltd. as General

Manager

Sterlite Technologies

- Elitecore as

Customer Delivery

Manager

Technical Skills

Personal Details

Date of Birth: 30 June 1970

Languages Known: English, Hindi

Address: Flat No 283, Pocket 2, Sector 23, Rohini, Delhi (110085) INDIA

Telecom

OSS/BSS

Telecom

OSS/BSS

Telecom

OSS/BSS