SAP Australian User GroupSydney 40th Plenary and Annual General MeetingThursday 22nd November, 2012Australian Technology Park, Sydney

1Thursday 22nd November, 2012 || Australian Technology Park, Sydney

Dear Members and Partners,

Welcome to the 40th Sydney Plenary, the final event for SAUG for 2012.

It has been a successful year for SAUG. We unveiled our new branding at the recent SAUG

Summit in August, which strengthens our core values of networking, knowledge and influence for the success of the user community.

We’ve also recently launched our new website, which has greater user functionality and will provide the most up-to-date information about our events, SIGs and other SAUG news.

During the course of the event, you will have the opportunity to:

• Hear14speakerscoveringover20SAPsolutions in the Plenary breakout sessions

• NetworkwithfellowSAUGmembers,SAPcustomers, experts, partners, SAP Mentors and others

• Gainaccesstotheverybestresources in the industry by visiting our exhibitors

• Celebrateatthenetworkingfunctionat the conclusion of the Plenary

Your attendance at this conference is evidence of your commitment to learning, and an investment in your own professional growth. This vibrant community is only possible with your support, participation and contribution.

Looking forward to a prosperous 2013!

Connie Iong SAUG Vice Chairperson

Time Activity

8:30am Registration and arrival coffee & tea

9:00am SAUG Update

Connie Iong,ViceChair,SAUG/EnterpriseArchitect,AustralandPropertyGroup

9:15am SAP Executive Keynote

Tim Sleep, General Manager NSW, SAP Australia & New Zealand

SAP has reported double digit growth globally supported by key investments in innovations like cloud,mobileandHANA.HowareAustraliancustomersadaptingandinnovatingwithinthelocalmarket? And what can local customers expect from SAP in the coming 24 months?

HearfromSAPGeneralManagerforNSWTimSleepasheprovidesalocalperspectivetoSAP’sstrategy, and explores how SAP can help your Australian business run like never before.

9:45am Transition time

9:50am Breakout 1 Breakout 2

Topic: Innovation within the SAP Application Lifecycle Management Model

SAP Solution area:RunSAP/SAPOperations/EnterpriseSupport

In this session, hear how SAP’s ‘implement, operate and innovate better’ Run SAP ethos andCBA’sfocusontechnicalinnovationhasinfluencedthewaytheCFSGAMSAPsystemis operated. Speakers David Remollino & ChrisO’BrienwillexplainhowtheyuseSAPEnterpriseSupporttools(includingSolutionManager 7.1) and a regular patching cycle to innovatewithinthesameBAUbudgetastheyhadinR/3.

Topic: Project Spectrum - An ExampleofValueRealisation

SAP Solution area:CRM5.0, ISU5.0,BW7.3

In2005,AGLembarkedonanambitioustransformational program to move its mass market customer base onto an SAP IS-U solution,knownasthe‘PhoenixChangeProgram’. A further decision was made to consolidateAGL’s20,000Commercial&Industrial(C&I)customersontothiscoreSAPRetailBillingsolutionin2010,knownas Project Spectrum. This customer section represents approximately $3 billion in revenue and is the most complex segment with many customer specific tariffs and charges.

AGL is a recent winner of the Best Run Value RealisationattheSAPAwardsofExcellence.

Speakers: David Remollino, Manager, Property IT Support,ColonialFirstStateGlobalAssetManagement

Chris O’Brien, Manager, SAP Application ManagementServices,HarmsConsulting

Speaker: Jason Clark,HeadofGroupRisk &Compliance,AGLEnergy

10:35am Morning Tea

AgendaSAUG Welcome

The SAUG Committee and staff welcome you to an evening of networking, following the final presentations. All delegates are invited to the exhibition area to meet the exhibitors and review the day’s events with other attendees. This is a great opportunity to meet like-minded SAP colleagues and make the most of your attendance by sharing ideas with your peers.

Networking Evening Event

2 3SAP Australian User Group Sydney 40th Plenary and Annual General Meeting Thursday 22nd November, 2012 || Australian Technology Park, Sydney

Time Activity

2:55pm Breakout 7 Breakout 8

Topic:SAPintheCloudSAP Solution area:HCM/CloudRecently SAP has made substantial investmentsinCloud.Theresultsare coming in and the clouds are looming. ChriswilltakeyouthroughtheCloud journey,focussingontheHCMarea withSAPandSuccessFactorsintegrationalongwithJam,SAPNetWeaverCloud PaaSandSAPNetWeaverCloudPortal.

Topic: Database and TechnologySAP Solution area: Solution Manager Justifying the expense of keeping your application up-to-date is a difficult task. While upgrading for upgrading’s sake is not a sound strategy, hanging on to an out-dated application layer could cost your business more than you think. Listen to the story of how Landmark used innovative and creative ways with Solution Manager to extract maximum business value form their SAPupgradeofEnhancementPackstoECC,EPandBI.Landmark is a recent winner of the Best Run SAP Upgrade at the SAP AwardsofExcellence.

Speakers: Chris Paine, SAP Mentor

Speaker: Tony de Thomasis, LandmarkOperationsLtd

3:40pm Afternoon Tea

4.15pm Breakout 9 Breakout 10

Topic: Keeping Things SimpleSAP Solution area:FI/PP/MM/PS/SDTo achieve and meet the brief of a short implementation timeframe and strict monthly cash-flow parameters, the strategy wastoimplementtheBestPracticebaselineand use the thinking of many people and numerous resources including the SAP supplied collateral. The key to success was to “keep it simple”. The implementation was deployed using a path well-trodden, utilising peoplefromwithinthebusiness.Businesspractices were adapted to SAP, rather than modifying SAP to suit the business practice.Valley Longwall is a recent winner of the Best Run ERP with Channel Partner at the SAPAwardsofExcellence.

Topic:WorkforcePerformanceBuilder,SupportingEndUserAdoption&ErrorReduction in ApplicationsSAP Solution area:Education– WorkplacePerformanceBuilderIntroducing the newly acquired SAP solutionWorkforcePerformanceBuilder.Matthew will give a brief history of the product, the business benefits, the problems it solves and a demonstration of those aforementioned areas followed by Q&A. Delegates will understand what WorkforcePerformanceBuilderis,whoto contact for more information, see it in action and understand how it may benefit their organisations and software implementations.

Speaker: Peter Kelleher,BusinessSystemsManager,Valley Longwall International

Speaker: Matthew Sleaford,EducationExecutive,SAP Australia and New Zealand

5.00pm Closing: Thankyouandclose–Mark Baker,CEO,SAP Australian User Group

Closing: Thankyouandclose–Grahame Reynolds, Secretary,SAPAustralianUserGroup/IS Analyst, Qenos

5:10pm Networking Drinks in the Exhibition area

Time Activity

11:05am Breakout 3 Breakout 4

Topic:ReducingtheComplexity ofSAPRelatedCommunication

SAP Solution area: All

All SAP users can use multiple communications channels, such as e-mail, fax,SMSorEDI,toexchangeinformationwith their business partners, clients and service providers. The infrastructure and the processes are typically quite complex and not easy to maintain. This presentation will demonstrate how a communication service provider can help reduce the complexity of business communications and stabilise communication processes at the same time by highlighting the experiences of two companies(RanstadtandB/S/H).

Topic:‘GoingPervasive’–making decisions based on real‐time information

SAP Solution area:Business Intelligence/HANA

Theconceptof“PervasiveBusinessIntelligence” is not new. The term, that refers to “a data warehouse that combines historic and real‐time data, available to the majority of the organisation’s employees365/24/7”hasbeenusedsince 2008, associated with democratised data warehouses, which can be used by all levels of the organisation, to make decisions based on real‐time information usingSAPHANA.

Speaker: Bernhard Hecker, Director Product Management, Retarus

Speaker: Alexandra Carvalho, SAP Mentor & ManagingPartner,BIGroupAustralia

11:50am Transition time

11:55am SAP Australian User Group – Annual General Meeting

12:55pm Lunch

2:05pm Breakout 5 Breakout 6

Topic:BIMobileusecaseatKPMGandBIMobileRoadmap(MobileBIandBI4.0)

SAP Solution area:Business Intelligence/Mobile

SAP & KPMG will deliver a joint presentation on“BIMobileusecaseatKPMGandBIMobile Roadmap”.

VinayBedrewillcovertheusecaseofhowSAPBIMobilehasbeendevelopedanddeployed at KPMG and what the future direction of this deployment is. The SAP BIRoadmapwillbepresentedbySanjivBansalfromtheBISolutionManagementteam in ANZ.

Topic:AUniqueUseofSAPCRM

SAP Solution area:SAPCRM,SAPREFX, SAPEP7,SAPPI

This presentation will detail how Australand harnessed SAP to drive a single integrated CRMandRealEstateprocess,withtheiruniqueuseofSAPCRMandSAPREFXModule; SAP Architecture and Design principles.

Australand is a recent winner of the Best Run CRM attheSAPAwardsofExcellence.

Speakers: Vinay Bedre, BusinessIntelligenceLead,KPMG

Sanjiv Bansal, SolutionManagerforBI,SAP

Speaker: Anand Murthy,BusinessSystemsManager, Australand Property Group

2:50pm Transition time

4 5SAP Australian User Group Sydney 40th Plenary and Annual General Meeting Thursday 22nd November, 2012 || Australian Technology Park, Sydney

Connie Iong

Tim SleepJason Clark

Bernhard Hecker

David Remollino

Chris O’Brien

SAP Australian User GroupSydney 40th Plenary and Annual General MeetingSpeakers

ViceChair/EnterpriseArchitectSAUG / Australand Property Group

Conniehasmorethan15years’experienceintheSAPspace,progressingfrom project analysis to technical development, program management, architecture and executive leadership roles.

ConnieheldvariousSAPimplementationandmanagementrolesinSAUGmembersitessuchasGPT,TransfieldServices,GoodmanFielderandCarterHoltHarvey.ShehasrecentlycompletedAustraland’sgreenfieldSAP implementation, responsible for architecture, governance and transition to support.

ConnieisanactiveparticipantofSAUGconferencesandinitiativesthrough speaker roles, networking and knowledge sharing with other members.SheservedtwotermsontheSAUGCommitteeasTreasurer andiscurrentlytheVice-Chair.

General Manager NSWSAP Australia & New Zealand

Tim was appointed as general manager for the NSW branch of SAP inFebruary2012.Timleadsanexperiencedandsuccessfulteamofaccount managers and consultants, and is responsible for all customer facing engagements. In his capacity he works closely with customers, connecting SAP’s innovations with the modern challenges faced by customers. Tim joined SAP in early 2010 as sales director, managing SAP’s strategic accounts group across Australia.

Throughouthiscareer,TimhasworkedandlivedintheUK,Europe,Asiaand Australia in a variety of business development, general management and consulting capacities.

Prior to his tenure at SAP, Tim worked for seven years at Thomson Reuters. Hisrolesincludedheadofstrategy,Europeansalesdirectorandgeneralmanager,ANZ.TimalsospentsevenyearsatErnst&Young,inbothsalesand sector leadership roles. During his tenure his project work included risk management reviews, operational reviews and the development of international expansion strategies.

Manager, Property IT Support & Manager SAP Application Management Services

David managesallEnterpriseServicesfortheCFSGAMProperty business(AustraliaandNewZealand)andtheGroupServices CorporateRealEstatebusiness.Thisincludesapplicationssuch asSAP,AMS,INVESTRANandDyna.

GlobalAssetManagement&HarmsConsulting Colonial First State

Chris isaprofessionalcertifiedSAPFIconsultantandrunstheSAPApplicationManagementServicesBusinessUnitatHarmsConsulting. In this role he also takes responsibility for managing the outsourced SAPsystematCFSGAM.

HeadofGroupRisk&Compliance AGL Energy

Jason has more than 10 years’ experience in the energy industry, holding Senior Leadership positions for the last 9 years. Jason was the Program Director for Project Spectrum.

Director Product Management Retarus

Bernhard has worked with electronic business communications since 1989.PriortojoiningRetarus,BernhardworkedforIBM/LotusinGermanyand the US, where he was responsible for product management, as well as sales and distribution of cc:Mail. Since 1999, he has been a product manager at Retarus, and Director of Product Management since 2005.Inhiscurrentposition,Bernhardco-ordinatescollaborationwithpartner enterprises and is responsible for Retarus product portfolio. The expansion and continued development of all out-tasking services fall under the scope of his duties.

6 7SAP Australian User Group Sydney 40th Plenary and Annual General Meeting Thursday 22nd November, 2012 || Australian Technology Park, Sydney

SAP Australian User GroupSydney 40th Plenary and Annual General MeetingSpeakers

Vinay Bedre

Chris Paine

Sanjiv Bansal

Tony de Thomasis

Anand Murthy

Peter Kelleher

Matthew Sleaford

BusinessIntelligenceLead KPMG

VinayisaReportingLeadwithinKPMG’sITSwithover8yearsofBusinessIntelligenceexperience,focusingonSAP.VinayisaSAPCertifiedSolutionConsultant.

Prior working with KPMG, Vinay has been part of many successful BIimplementationswhileworkingwithDeloitteAustraliaandLogroConsultingPtyLtd.VinayhasspentagoodportionofhiscareeratSAPLabsIndiaPvtLtd.inBIProductdevelopment.

SAPMentorandHRConsultant Discovery Consulting

ChrisisanSAPHRConsultant,withexpertiseinarchitectingsolutions formaximumreuse,flexibilityandsupportability.HisspecialtiesareinWebDynproABAP,HRsystemdesign,HRCloudsolutions.Chrisisalso an SAP Mentor.

Solution Manager SAP Australia & New Zealand

SanjivistheSolutionManagerforBusinessIntelligenceforSAPAustraliasinceJuly2010.PriortoworkingatSAP,SanjivhasworkedatOracle,PeopleSoft,Hyperion,JDEdwards,Intentiaforthelast15yearsintheareasofBI,EPMandFinancials.SanjivholdsaBachelorofCommercedegreeandisalsoamemberoftheInstituteofCharteredAccountants of India.

SAP Mentor and NetWeaver Technical Lead Landmark Operations Ltd

Tony has been working with SAP software since 1986. Tony has several yearsBasisexperiencewithlargecompaniesincludingNationalAustraliaBank,Telstra,ColesMyer,AustraliaPostandBHPBilliton.Mostrecently,Tony has deployed Solution Manager for several large Australian customers as an initiative to reduce support costs, introduce proactive capability and manage change.

BusinessSystemsManager Australand Property Group

Withover15yearsofexperienceinvariousrolesinITManagement, AnandhasmanagedthefulllifecycleofSAPERPandbestofbreedbusinesssolutions.AnandhasworkedinlargeASXandInternationalNYSElistedcompanieswithinAustralia.

BusinessSystemsManager Valley Longwall International

Peter has 20 years of IT and Systems Management experience, as wellasmorethan10year’sSeniorManagementexperience–allinamanufacturingenvironment.VLIwasrecentlyawardedtheSAPBestrunERPwithaChannelPartner2012(withStreamConsulting).TheAustraliansolutionhassincebeenrolledouttoChinaandiscurrentlybeingimplemented in the USA.

EducationExecutive SAP Australia & New Zealand

Matthew originallyworkedatdatangoasaPre-SalesConsultant,thenasaSalesManagerwherehefocusedontheUKFinancesector.Withtheacquisition of datango by SAP, he then transitioned to SAP UKI, before relocating to Sydney, Australia.

Alexandra Carvalho

SAP Mentor & Managing Partner BI Group Australia

AlexandrahasbeenworkingwithSAPfor16years,mostlyinSAPBI.Alexandra works with clients to improve their business performance with afocusonBusinessIntelligence,BusinessObjects,DataWarehousing,MobileBI,BigData,PredictiveAnalysis,AgileBI,BIStrategy,Governance,EnterpriseArchitecture,PervasiveBI,Hadoop,HANA,RDS,andSmartGridAnalytics.

Alexandra has recently been appointed an SAP Mentor; the first female SAP Mentor in the Asia Pacific region!

8 SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

SAUG would like to thank our valued sponsors for their support:

Platinum Sponsors:

SAUG 40th Plenary Exhibitors

Supporting Sponsors:

Notes

Thursday 22nd November, 2012 || Australian Technology Park, Sydney

SAP Australian User Group Sydney 40th Plenary and Annual General Meeting

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Headtowww.saug.com.au for information on how to become a member today!