Satellite u500 Portege m900d

[CONFIDENTIAL]

Toshiba Personal Computer

Satellite U500/PORTEGE M900D

Maintenance Manual

TOSHIBA CORPORATION

File Number

ii [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

Copyright

© 2007 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual

cannot be reproduced in any form without the prior written permission of Toshiba. No patent

liability is assumed with respect to the use of the information contained herein.

Toshiba Personal Computer Satellite U500/PORTEGE M900D/Dynabook Maintenance

Manual

First edition June 2009

Disclaimer

The information presented in this manual has been reviewed and validated for accuracy. The

included set of instructions and descriptions are accurate for the Satellite U500/PORTEGE

M900D/Dynabook at the time of this manual's production. However, succeeding computers

and manuals are subject to change without notice. Therefore, Toshiba assumes no liability

for damages incurred directly or indirectly from errors, omissions, or discrepancies between

any succeeding product and this manual.

Trademarks

IBM is a registered trademark and IBM PC is a trademark of International Business Machines

Corporation.

Intel, Intel SpeedStep, Intel Core and Centrino are trademarks or registered trademarks of

Intel Corporation or its subsidiaries in the United States and other countries/regions.

Windows and Microsoft are registered trademarks of Microsoft Corporation.

Photo CD is a trademark of Eastman Kodak.

Sonic RecordNow! is a registered trademark of Sonic Solutions.

Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license.

i.LINK is trademark and registered trademark of Sony Corporation.

InterVideo and WinDVD are registered trademarks of InterVideo Inc. WinDVD Creator is

trademark of InterVideo Inc.

Other trademarks and registered trademarks not listed above may be used in this manual.

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] iii

Preface

This maintenance manual describes how to perform hardware service maintenance for the

Toshiba Personal Computer Satellite U500/PORTEGE M900D/Dynabook.

The procedures described in this manual are intended to help service technicians isolate faulty

Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your

attention. Each of these messages will be italicized and identified as shown below.

DANGER: “Danger” indicates the existence of a hazard that could result in death or

serious bodily injury, if the safety instruction is not observed.

WARNING: “Warning” indicates the existence of a hazard that could result in bodily

injury, if the safety instruction is not observed.

CAUTION: “Caution” indicates the existence of a hazard that could result in property

damage, if the safety instruction is not observed.

NOTE: “Note” contains general information that relates to your safe maintenance

service.

Improper repair of the computer may result in safety hazards. Toshiba requires service

technicians and authorized dealers or service providers to ensure the following safety

precautions are adhered to strictly.

Be sure to fasten screws securely with the right screwdriver. If a screw is not fully

fastened, it could come loose, creating a danger of a short circuit, which could cause

overheating, smoke or fire.

If you replace the battery pack or RTC battery, be sure to use only the same model

battery or an equivalent battery recommended by Toshiba. Installation of the wrong

battery can cause the battery to explode.

iv [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

The manual is divided into the following parts:

Chapter 1 Hardware Overview describes the Satellite U500/PORTEGE

M900D/Dynabook system unit and each FRU.

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve

FRU problems.

Chapter 3 Test and Diagnostics describes how to perform test and diagnostic

operations for maintenance service.

Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.

Appendices The appendices describe the following:

Handling the LCD module

Board layout

Pin assignments

Keyboard scan/character codes

Key layout

BIOS rewrite procedures

EC/KBC rewrite procedures

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] v

Conventions

This manual uses the following formats to describe, identify, and highlight terms and

operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification acronyms are enclosed in

parentheses following their definition. For example:

Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top symbol as it appears on

the keyboard is printed in boldface type.

Key operation

Some operations require you to simultaneously use two or more keys. We identify such

operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause

(Break) means you must hold down Ctrl and at the same time press Pause (Break). If

three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:

DISKCOPY A: B:

The display

Text generated by the computer that appears on its display is presented in the type face

below:

Format complete

System transferred

vi [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

Table of Contents

Chapter 1 Hardware Overview

1.1 Features ............................................................................................................... 1-4

1.2 System Unit Block Diagram ................................................................................ 1-10

1.3 HDD/SSD .......................................................................................................... 1-15

1.4 DVD Super Multi Drive ..................................................................................... 1-17

1.5 Keyboard ........................................................................................................... 1-19

1.6 TFT Color Display ............................................................................................. 1-20

1.7 Power Supply ..................................................................................................... 1-21

1.8 Batteries ............................................................................................................. 1-22

1.9 AC Adaptor ........................................................................................................ 1-25

Chapter 2 Troubleshooting Procedures

Troubleshooting Procedures ......................................................................................... 2-1

2.1 Troubleshooting .................................................................................................... 2-6

2.2 Troubleshooting Flowchart.................................................................................... 2-7

2.3 Power Supply Troubleshooting ........................................................................... 2-10

2.4 Main Board Troubleshooting ............................................................................... 2-18

2.5 HDD/SSD Troubleshooting ................................................................................ 2-23

2.6 Keyboard and Touch pad Troubleshooting........................................................... 2-28

2.7 Display Troubleshooting ..................................................................................... 2-31

2.8 Optical Drive Troubleshooting ............................................................................ 2-33

2.9 Modem Troubleshooting ..................................................................................... 2-35

2.10 LAN Troubleshooting ......................................................................................... 2-37

2.11 Wireless LAN Troubleshooting ........................................................................... 2-38

2.12 Sound Troubleshooting ....................................................................................... 2-41

2.13 Card Reader Slot Troubleshooting ....................................................................... 2-44

2.14 PCI Express Card Slot Troubleshooting............................................................... 2-45

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] vii

2.15 Fingerprint Board(BTO) Troubleshooting ............................................................ 2-46

2.16 Bluetooth(BTO) Troubleshooting ........................................................................ 2-48

2.17 3G(BTO) Troubleshooting .................................................................................. 2-50

2.18 Camera(BTO) Troubleshooting ........................................................................... 2-52

Chapter 3 Tests and Diagnostics

Tests and Diagnostics ....................................................................................................... 3-3

3.1 Model,BIOS and CPU Test ................................................................................... 3-6

3.1.1 CPU Test ............................................................................................................. 3-7

3.1.2 Memory Test ........................................................................................................ 3-8

3.2 Check MAC Test................................................................................................ 3-10

3.3 ACIN Test ......................................................................................................... 3-11

3.4 Temperature Test................................................................................................ 3-12

3.5 USB TEST ......................................................................................................... 3-13

3.6 USBCCD Test.................................................................................................... 3-14

3.7 PAD Test ........................................................................................................... 3-15

3.8 LCDRGB Test ................................................................................................... 3-17

3.9 VGA Test ........................................................................................................... 3-21

3.10 Audio Test ......................................................................................................... 3-22

3.11 Keyboard Test .................................................................................................... 3-23

3.12 Function TEST ................................................................................................... 3-25

3.13 LEDALL Test .................................................................................................... 3-26

3.14 STORE Test [CD/DVD-ROM TEST]................................................................. 3-27

3.15 LID Switch Test ................................................................................................. 3-28

3.16 MS CARD Test .................................................................................................. 3-29

3.17 SD CARD Test .................................................................................................. 3-31

3.18 HDD Test .......................................................................................................... 3-33

3.19 BATTERY Test ................................................................................................. 3-34

3.20 Touch LED Test ................................................................................................. 3-35

3.21 HDD 3D Protection ............................................................................................ 3-36

3.22 Speaker Test....................................................................................................... 3-37

3.23 Auto Run ........................................................................................................... 3-38

viii [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance

Manual

3.0 Appendix: .......................................................................................................... 3-39

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] ix

Chapter 4 Replacement Procedures

4.1 General ............................................................................................................. 6

4.2 Battery pack .....................................................................................................14

4.3 Express card .....................................................................................................16

4.4 HDD module....................................................................................................17

4.5 Memory module ...............................................................................................21

4.6 Wireless LAN card ...........................................................................................23

4.7 Keyboard .........................................................................................................26

4.8 Top cover .........................................................................................................29

4.9 Bluetooth..........................................................................................................32

4.10 Power Button Board .........................................................................................34

4.11 Fingerprint module ...........................................................................................36

4.12 Touchpad on-off board .....................................................................................39

4.13 Main PCB ........................................................................................................40

4.14 LAN Board ......................................................................................................44

4.15 D/C IN Cable ...................................................................................................46

4.16 Speaker ............................................................................................................48

4.17 Remove LCD Module ......................................................................................50

4.18 CPU Heat sink/CPU .........................................................................................52

4.19 VGA Card ........................................................................................................56

4.20 FAN 57

4.21 LCD unit/Camera .............................................................................................59

x [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

Appendices

Appendix A Handling the LCD Module ....................................................................... A-1

Appendix B Board Layout ........................................................................................... B-1

Appendix C Pin Assignments ....................................................................................... C-1

Appendix D Keyboard Scan/Character Codes ............................................................... D-1

Appendix E Key Layout .............................................................................................. E-1

Appendix F BIOS rewrite Procedures .......................................................................... F-1

Appendix G EC/KBC rewrite Procedures ..................................................................... G-1

1 Hardware Overview

Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX Maintenance Manual [CONFIDENTIAL] 1-1

Chapter 1

Hardware Overview

1 Hardware Overview

1-2 [CONFIDENTIAL] Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX Maintenance Manual

Chapter 1 Contents

1.1 Features ...................................................................................................................... 1-4

1.2 System Unit Block Diagram .................................................................................... 1-11

1.3 2.5-inch Hard Disk Drive ......................................................................................... 1-16

1.4 DVD Super Multi Drive ........................................................................................... 1-18

1.5 Keyboard .................................................................................................................. 1-20

1.6 TFT Color Display ...................................................................................................... 1-21

1.6.1 LCD Module ........................................................................................... 1-21

1.6.2 FL Inverter Board .................................................................................... 1-21

1.7 Power Supply ............................................................................................................... 1-22

1.8 Batteries ....................................................................................................................... 1-23

1.8.1 Main Battery............................................................................................ 1-23

1.8.2 Battery Charging Control ........................................................................ 1-24

1.8.3 RTC battery ............................................................................................. 1-25

1.9 AC Adaptor .................................................................................................................. 1-26

1 Hardware Overview


Figures

Figure 1-1 The front of the computer ................................................................................... 1-9

Figure 1-2 System unit configuration ................................................................................ 1-10

Figure 1-3 System unit block diagram ............................................................................... 1-11

Figure 1-4 2.5-inch HDD................................................................................................... 1-16

Figure 1-6 DVD Super Multi drive .................................................................................... 1-18

Figure 1-5 Keyboard .......................................................................................................... 1-20

Tables

Table 1-1 2.5-inch HDD specifications (1/1) ..................................................................... 1-16

Table 1-2 1.8-inch SSD specifications (1/1). ..................................................................... 1-17

Table 1-3 DVD Super Multi drive specifications (1/1) ...................................................... 1-19

Table 1-4 LCD module specifications (1/1) ....................................................................... 1-21

Table 1-5 FL inverter board specifications ....................................................................... 1-21

Table 1-6 Power supply output rating ............................................................................... 1-22

Table 1-7 Battery specifications ........................................................................................ 1-23

Table 1-8 Time required for charges ................................................................................. 1-24

Table 1-9 RTC battery charging/data preservation time ................................................... 1-25

Table 1-10 AC adaptor specifications ................................................................................ 1-26

Table 1-11 AC adaptor specifications for discrete graphic model ..................................... 1-26

1 Hardware Overview


1.1 Features

The Toshiba Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX Personal

Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide

Semiconductor (CMOS) technology extensively to provide compact size, minimum weight,

low power usage and high reliability. This computer incorporates the following features.

Refer to the Parts List for the configuration of each model and the available options.

Microprocessor

The Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX computer is

equipped with an Intel® Core2 Duo Processor, Intel® Pentium® Dual-Core mobile

processor or Intel®

Celeron Processor. These processors incorporate a math co-processor

with L2 cache memory.

Chipset

The Satellite/Satellite Pro U500/U505/507/PORTEGE M900/dynabook CX is equipped

with Mobile Intel 4 Series Express Chipset Family and Intel ICH9-M.

GPU (Graphics Processing Unit)

(1) Intel integrated graphics (Mobile Intel 4 Series Express Chipset Family)

(2) Discrete graphic model: AMD M92XT

Memory

The computer comes with two DDR2 SO-DIMM slots. Two memory modules of 1GB

(1,024MB), 2GB (2,048MB) or 4GB (4,096MB) can be installed, and it can incorporate

up to 8GB of main memory.

HDD/SSD

(1) HDD: The computer has a 2.5-inch SATA HDD. The following capacities are

available:

160/250/320/400/500 GB

(2) SSD (BTO): The computer has a SSD port with SATA interface supporting

TOSHIBA module type SSD.

Optical Drive

The computer accommodates a fixed 12.7mm ODD with one of following types:

Comment [z1]:

Please add below item.

1.eSATA/USB combo port

2.webcam (BTO)

3.SIM card Slot

4.HDMI

5.Headphone/s/PDIF jack

6. Microphone jack

7.Bluetooth (BTO)

8. Fingerprint (BTO)

9. Felica (JPN BTO)

Comment [z2]:

Please add AMD M92XT information.

Comment [z3]:

Please add the below sentence

“It can incorporate up to 8GB of main

memory.”

Comment [z4]:

Please add SSD information.

Comment [z5]:

Please modify to the below info.

The computer accommodates a fixed

12.7mm ODD with one of following

types:

Tray Type DVD Super Multi +-R

Double Layer drive Tray Type DVD Super Multi +-R

Double Layer with Label Flash™

drive Slot Loading Type DVD Super

Multi +-R Double Layer drive Slot Loading Type DVD Super

Multi +-R Double Layer with Label

Flash™ drive

1 Hardware Overview


Tray Type DVD Super Multi +-R Double Layer drive

Tray Type DVD Super Multi +-R Double Layer with Label Flash™ drive

Slot Loading Type DVD Super Multi +-R Double Layer drive

Slot Loading Type DVD Super Multi +-R Double Layer with Label Flash™ drive

Display

The PC comes with 13.3W WXGA (1280*800) CCFL CSV.

Keyboard

B5 size 86 key (US) and 87key (UK) keyboard provides a numeric keypad overlay for fast

numeric data entry or for cursor and page control. The keyboard also includes two keys

that have special functions in Microsoft® Windows

® Vista.

Pointing Device

The touch pad and control buttons enable control of the on-screen pointer and scrolling of

windows.

Batteries

The computer has two batteries: a rechargeable Lithium-Ion main battery pack and RTC

battery (that backs up the Real Time Clock and CMOS memory). The capacity of the

main battery pack can be either 6-cell or 12-cell depending on the model of computer.

Universal Serial Bus (USB2.0)

Three USB ports are provided. The ports comply with the USB2.0 standard, which

enables data transfer speeds 40 times faster than USB1.1 standard. USB1.1 is also

supported.

External monitor (RGB) port

The port enables connection of an external monitor, which is recognized automatically by

Video Electronics Standards Association (VESA) Display Data Channel (DDC)

compatible functions.

ExpressCard slot

Comment [z6]:

Modify sentence to

“The touch pad and control buttons

enable control of the on-screen pointer

and scrolling of windows.”

Comment [z7]:

Please add below sentence.

“The capacity can be either 6 cell or 12

cell depending on the model of

computer.”

Comment [z8]:

Please add type of Express Card

1 Hardware Overview


An Express Card slot is provided, and accommodates an Express Card. Support the

standard 34mm wide module (ExpressCard / 34) and the standard 54mm wide module

(ExpressCard / 54).

Media Card slot

The Media Card Slot can accommodate all types of media (SD/Mini SD (card adapter is

needed)/Micro SD (card adapter is needed)/SDHC memory card/MMC/Memory

stick/Memory stick PRO/memory stick pro duo (card adapter is needed)/XD) with

various capacities. Media cards let you easily transfer data from devices, such as digital

cameras and Personal Digital Assistants, which use Media Card flash-memory.

Sound system

The sound system is equipped with the following features:

Azalia Link (Intel High Definition Audio I/F) built in the Intel ICH9-M + Realtek

ALC269

Amplifier: Realtek ALC269 built-in

Internal modem

The computer contains an MDC, enabling data and fax communication. The transfer rates

are 56 Kbps for data reception. The actual speed depends on the line quality. The RJ11

modem jack is used to accommodate a telephone line.

Internal LAN (BTO)

The computer is equipped with LAN circuits that support Ethernet LAN (10/100 Mbps or

10/100/1000 Mbps). It also supports Wakeup on LAN (WOL), Magic Packet and LED.

Wireless LAN

The computer is equipped with PCI-E MiniCard type wireless LAN board that supports

802.11 a/b/g in the PCI-E MiniCard slot. This function can be switched on and off by a

switch on the computer.

eSATA / USB Combo port

The computer is equipped with an eSATA and USB combo port that supports connection

of an external eSATA or USB device.

Comment [z9]:

Please input all types (SD/Mini

SD/Micro SD/SDHC memory

card/MMC/Memory stick/Memory

stick PRO/memory stick pro duo/XD)

1 Hardware Overview


The USB port complies with the USB 2.0 standard, which enables data transfer speeds 40

times faster than USB1.1 standard. USB1.1 is also supported, and also supports Sleep and

Charge function that can supply bus power to USB when the PC is sleeping.

1 Hardware Overview


Webcam Module (BTO)

The computer is equipped with a webcam module which is embedded to transfer video

data – to take still image and offer video stream for end user to preview/record motion

image through USB 2.0 interface.

SIM card slot

A user accessible SIM card slot is provided behind battery.

HDMI port

A HDMI port is provided which complies with the HDMI 1.3 standard.

Headphone / S/PDIF jack

The computer is equipped with a headphone jack which is shared with S/PDIF jack.

Microphone Jack

The computer is equipped with a microphone jack.

Bluetooth Module (BTO)

The computer is equipped with a Bluetooth module with antenna through USB interface.

Fingerprint (BTO)

The fingerprint sensor can support on-chip fingerprint matching functionality and security

engine.

FeliCa (JPN BTO)

This computer is equipped with a FeliCa reader/writer that can writes and reads data to

and from contactless FeliCa IC cards having no need for physical contact with the card.

1 Hardware Overview


The front of the computer is shown in figure 1-1.

Figure 1-1 The front of the computer

1 Hardware Overview


The system unit configuration is shown in figure 1-2.

Main Board

Touch PAD

Board

Touch

PAD

LAN

Board

USB*2MLCON103

CON6701

LCD

RGB

eSATA/USB

Media

Card

Newcard

DIMM0 DIMM1 SpeakerSIM

card

DC-IN

Keyboard

USB*1

HDD

HDMI

ODD BatteryCON6002

MIC

HP/

SPDIF

WLANCON5701

CON6501

BTOCON4201

M1TP_CON1

CON4802

CON7701

J7701

CON4801

CON6106

CON6001

CON3901

BTO

CON5602CON410

1CON2201CON2101

CON3801

CON6107

CON5001

CON5401

LAN/RJ11MLCON301

Function

BoardCON6601

Power

Button

Board

CON6503

BlueToot

h

Camera

CON6203

CON6202

BTO

Touch

PanelCON6201

BTO

CON3701

FelicaCON6204

BTO

SSDCON6003

BTO

WWANCON5601

BTO

UpconvertCON5501

BTO

FingerprintM1TP_J1

BTO

T/P

ON/OFF

Board

CON4804

MLCON101

CON4901

FAN

MDC

CON4202

Figure 1-2 System unit configuration

1 Hardware Overview


1.2 System Unit Block Diagram

Figure 1-3 is a block diagram of the system unit.

Figure 1-3 System unit block diagram

1 Hardware Overview


The system unit is composed of the following major components:

Processor

Intel®

Core2 Duo Processor, Intel® Pentium® Dual-Core mobile processor or

Mobile Intel®

Celeron Processor

Core speed:

Intel® Core2 Duo mobile processors:

3.06GHz(T9900), 2.8GHz(P9700), 2.8GHz (T9600), 2.66GHz (P8800),

2.53GHz (P8700), 2.26GHz (P7550), 2.2GHz (T6600), 2.1GHz (T6500),

2.0GHz (P7350)

Intel® Pentium® Dual-Core mobile processor:

2.1GHz(T4300), 2.0GHz(T4200), 1.9GHz (T3100), 1.8GHz(T3000)

Mobile Intel® Celeron® Processors: 2.2GHz (900)

478-pin Micro FCPGA package

BIOS EEPROM

8 Mbit SPI serial flash

Supply voltage: 2.7~3.6V

Low power consumption: active read: 10mA (typical); standby: 5uA (typical).

8-lead SOIC package

Memory

Two memory slots are provided. Expansion up to 8GB is available.

Memory

– DDR2-SDRAM

– 800MHz

– 1.8 volt operation

– FBGA

Comment [z10]:

Please add BIOS ROM (Flash EEP

ROM) information.

Comment [z11]:

Please add core speed detail.

1 Hardware Overview


Memory Module

– 200 pin, SO Dual In-line Memory Module (SO-DIMM)

– PC6400

– 1GB (1,024MB), 2GB (2,048MB), 4GB (4,096MB)

Intel GMCH (North Bridge)

One Intel® 4 Series Express Chipset is used

Features:

– 667/800/1066 MHz FSB

– Supports DDR2/DDR3

– 8GB maximum memory support

– Internal Graphics Controller: 533MHz core render clock @1.05V core voltage

– DMI: 2GB/s (1GB/s each direction), point-to-point interface to ICH

– 1329-ball 34 mm x 34 mm FCBGA package

Intel ICH9-M (South Bridge)

One Intel ICH9-M is used

Features:

– DMI (Direct Media Interface)

– PCI Express: 6 PCI Express root ports, Supports PCI Express 1.1

– PCI Bus I/F: Supports PCI Rev 2.3 Specification at 33 MHz

– Integrated Serial ATA Host Controller: 6 SATA ports. Data transfer rates up to

3.0Gb/s. Integrated AHCI controller

– External SATA support

– Intel High Definition Audio Interface: Independent Bus Master logic for 8

general purpose streams: 4 input and 4 output

– USB 2.0: 6 UHCI Host Controllers, supporting up to 12 external ports. 2 EHCI

Host Controllers, supporting up to 12 external ports

– Power Management Logic: Supports ACPI 3.0b. Support for “Intel SpeedStep

Technology” processor power control and “Deeper Sleep” power state

– Enhanced DMA Controller

– SMBus controller: Supports SMBus 2.0 Specification

Comment [z12]:

This should be ICH9-M

1 Hardware Overview


– Real-Time Clock: 256-byte battery-backed CMOS RAM

– Low Pin Count (LPC) I/F: Supports 2 Master/DMA devices

– GPIO

– 676-ball 31mm×31mm mBGA Package

Card Reader Controller

One Ricoh R5U230 is used

Futures:

– PCI Express I/F

– SD/MMC, Memory Stick, XD Card Controller

– 48-pin, 6mm×6mm, QFN Package

Sound Controller

Realtek ALC269

Mono Microphone-in and stereo headphone-out shared with SPDIF.

Internal Microphone

Volume control: Digital control

Stereo w/box L/R = 6.0cc/4.3cc, 4 ohm / 1.5W

EC/KBC (Embedded Controller/Keyboard Controller)

One ITE8512E chip functions as both EC and KBC.

Clock Generator

One Intel CK-505 compatible clock generator is used.

This device generates the system clocks

Modem Controller

One MDC is used

1 Hardware Overview


This controller has the following functions:

– One RJ11 port

– Digital line protection support

– V.92 (V.90) 56K Modem/FAX

LAN Controller

Realtek RTL8103EL or RTL8111DL is used (depending on model)

This controller has the following functions:

– PCIE I/F

– Supports 10/100 Mbps or 10/100/1000 Mbps Ethernet

– One RJ45 port

– WOL support

– Magic Packet support

Wireless LAN

One PCI-E MiniCard is used

Support 802.11 a/b/g/n or 802.11 a/b/g or 802.11 b/g/n

Sensor

Thermal Sensor: One MAXIM MAX6657 or compatible chip is used

1 Hardware Overview


1.3 HDD/SSD

1.3.1 2.5-inch Hard Disk Drive

The removable HDD is a random access non-volatile storage device. It has a non-removable

2.5-inch magnetic disk and mini-Winchester type magnetic heads.

The computer supports a 160GB, 250GB, 320GB, 400GB and 500GB.

The HDD is shown in figure 1-4. Specifications are listed in Table 1-1.

Figure 1-4 2.5-inch HDD

Table 1-1 2.5-inch HDD specifications (1/1)

Item Specifications

Capacity (GB) 160 GB 250 GB 320 GB

Rotational Speed (RPM) 5400 rpm 5400 rpm 5400 rpm

Height 9.5 mm 9.5 mm 9.5 mm

User Data Sectors 312,581,808 488,397,168 625,142,448

Bytes / Sector 512 512 512

Item Specifications

Capacity (GB) 400 GB 500 GB

Rotational Speed (RPM) 5400 rpm 5400 rpm

Height 9.5 mm 9.5 mm

User Data Sectors 781,422,768 976,773,168

Bytes / Sector 512 512

Comment [z13]:

Please add SSD information.

1 Hardware Overview


1.3.2 SSD

The solid-state drive (SSD) is a data storage device that uses solid-state memory to store

persistent data. A SSD emulates a hard disk drive interface, thus easily replacing it in most

applications.

The computer supports a dedicated SSD port with TOSHIBA module type SSD.

The SSD is shown in figure 1-5. Specifications are listed in Table 1-2.

Figure 1-5 SSD

Table 1-2 1.8-inch SSD specifications (1/1).

Item Specifications

Capacity (GB) 64 GB

Number of data heads 16

Number of user data cylinders 16,383

User Addressable Sectors in LBA Mode 125,045,424

Bytes / Sector 512

1 Hardware Overview


1.4 DVD Super Multi Drive

This drive is a combination of DVD-ROM and DVD±R/±RW/-RAM Drive. It is full-size and

runs either 12cm (4.72-inch) or 8cm (3.15-inch) DVD/CDs without an adaptor. It reads

DVDs at maximum 8x speed and CDs at maximum 24x speed. It also writes CD-R at

maximum 24x speed, CD-RW at maximum 24x speed, DVD±R at maximum 8x speed,

DVD-RW at maximum 6x speed, DVD+RW at maximum 8x speed, DVD±R DL at

maximum 6x speed and DVD-RAM at maximum 3-5x speed.

The DVD is shown in figure 1-6.

Figure 1-6 DVD Super Multi drive

Comment [z14]:

Please add DVD drive photo.

1 Hardware Overview


The specifications are listed in Table 1-3.

Table 1-3 DVD Super Multi drive specifications (1/1)

Item Specifications

DVD-ROM mode CD-ROM mode

SATA Interface (Mbytes/s) 150 Mbyte/s

Average access time (ms) 180ms Typ. 150ms Typ.

Data Buffer Capacity 2MB

Support Formats

CD-DA, CD-ROM CD-ROM XA Photo CD (Multi-session) Video CD, CD-Extra(CD+), CD-Text DVD-ROM DVD-R DVD-Video DVD-RAM (4.7GB) DVD+R/RW, DVD+R DL DVD-RW(Ver. 1.1/1.2)

1 Hardware Overview


1.5 Keyboard

The keyboard has 86(US)/87(UK) keys that consist of character keys and control keys, and is

in conformity with JIS. The keyboard is connected to a membrane connector on the system

board and is controlled by EC.

Figure 1-5 is a view of the keyboard.

Figure 1-5 Keyboard

1 Hardware Overview


1.6 TFT Color Display

1.6.1 LCD Module

The TFT color display consists of 13.3-inch LCD module.

The LCD module used for the TFT color display uses a backlight as the light source and can

display a maximum of 262,144 colors with 1280*800 resolution.

Table 1-4 lists the specifications.

Table 1-4 LCD module specifications (1/1)

Item

Specifications

13.3" WXGA (1280*800)

CSV type

Number of Dots 1,280 (W) * 800 (H)

Dot spacing (mm) 0.2235(H) * 0.2235(V)

Display range (mm) 286.08(H) * 178.8(V)

1.6.2 FL Inverter Board

The FL inverter board supplies a high frequency current to illuminate the LCD module.

Table 1-5 lists the FL inverter board specifications.

Table 1-5 FL inverter board specifications

Item Specifications

69N0VFI10A01P

Input Voltage (V) 9~20

Current (A) Typ:0.3

Output Voltage (V) Typ:640

Current (mA) Typ:6.00

1 Hardware Overview


1.7 Power Supply

The power supply provides different voltages to the system board and performs the following

functions:

1. Determines that the DC power supply (AC adapter) is connected to the computer.

2. Detects DC output and circuit malfunctions.

3. Controls the battery icon, and DC IN icon.

4. Turns the battery charging system on and off and detects a fully charged battery.

5. Turns the power supply on and off.

6. Provides more accurate detection of a low battery.

7. Calculates the remaining battery capacity.

8. Controls the transmission of the status signal of the main battery.

The power supply output rating is specified in Table 1-6.

Table 1-6 Power supply output rating

Name Voltage (V) Use

+VCORE VID (Intel spec) CPU

+VCCP 1.05 CPU, GMCH, ICH9-M

+1.5VS 1.5 CPU, GMCH, ICH9-M, Express Card, Mini Card

+1.8V 1.8 GMCH, DDR2-SDRAM

+0.9V 0.9 DDR2-SDRAM

+3VSUS 3.3 ICH9-M, Express Card, Mini Card, LAN, HDMI CEC

+3V 3.3 MDC

+3VS 3.3 Thermal Sensor, Clock gen, LCD, DDR2-SDRAM, ICH9-M, Express Card, Mini Card, EC, GMCH, Fingerprint, Card Reader, SSD, Bluetooth

+3VA 3.3V EC, SPI ROM

+5VA 5 Function Board

+5VSUS 5 ICH9-M, USB

+5VS 5 FAN, ICH9-M, Audio, ODD, HDD, LED, Touchpad, Keyboard backlight, CCD, FeliCa, G-sensor

1 Hardware Overview


1.8 Batteries

The computer has two types of batteries as follows:

Main battery pack

RTC battery

The battery specifications are listed in Table 1-7.

Table 1-7 Battery specifications

Battery name Material Output voltage Capacity

Main battery(6 cell) Lithium-Ion 10.8V 4000 mAh

Main battery(12cell) Lithium-Ion 10.8V 9000 mAh

RTC battery Lithium 3.0 V 18 mAh

1.8.1 Main Battery

The removable main battery pack is the computer’s main power source when the AC adaptor

is not attached. The main battery maintains the state of the computer when the computer

enters into resume mode.

1 Hardware Overview


1.8.2 Battery Charging Control

Battery charging is controlled by an embedded controller (EC). The EC controls whether the

charge is on or off and detects a full charge when the AC adaptor and battery are attached to

the computer. The system charges the battery.

Battery Charge

When the AC adaptor is attached, there are two types of charge: When the system is powered

off and when the system is powered on. Table 1-8 lists the charging time required for charges.

Table 1-8 Time required for charges

Battery type Power on (hours) Power off (hours)

1st battery pack (6cell,12cell) 4-10 hours 4 hours max

RTC Battery About 24 hours About 24 hours

NOTE: The time required when the system is powered on is affected by the amount of

power the system is consuming. Use of the fluorescent lamp and frequent disk

access diverts power and lengthens the charge time.

If any of the following occurs, the battery charge process stops.

1. The battery becomes fully charged.

2. The AC adaptor or battery is removed.

3. The battery or output voltage is abnormal.

Detection of full charge

A full charge is detected only when the battery is charging at charge. A full charge is detected

under any of the following conditions:

1. The current in the battery charging circuit drops under the predetermined limit.

2. The charging time exceeds the fixed limit.

1 Hardware Overview


1.8.3 RTC battery

The RTC battery provides power to keep the current date, time and other setup information in

memory while the computer is turned off. Table 1-9 lists the data preservation period of the

RTC battery.

Table 1-9 RTC battery charging/data preservation time

Status Time

Data preservation period (full charge) 90 days

1 Hardware Overview


1.9 AC Adaptor

The AC adaptor is also used to charge the battery.

Table 1-10 & Table 1-11 list the AC adaptor specifications.

Table 1-10 AC adaptor specifications

Parameter Specification

2-pin 3-pin

Power 65W

Input voltage 100V-240V

Input frequency 50Hz–60Hz

Input current 1.6A or less (100V-240V)

Output voltage 19V

Output current 0A to 3.42A (At constant voltage mode)

Table 1-11 AC adaptor specifications for discrete graphic model

Parameter Specification

2-pin 3-pin

Power 75W

Input voltage 100V-240V

Input frequency 50Hz - 60Hz

Input current 1.5A or less (100V-240V)

Output voltage 19V

Output current 0A to 3.95A (At constant voltage mode)

2 Troubleshooting Procedures

Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D, Dynabook Maintenance Manual 2-1

Chapter 2

Troubleshooting Procedures


2-2 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D, Dynabook Maintenance Manual

Chapter 2 Contents

2.1 Troubleshooting ................................................................................................... 2-5

2.2 Troubleshooting Flowchart ................................................................................... 2-6

2.3 Power Supply Troubleshooting ........................................................................... 2-11

Procedure 1 Icons in the LCD Check .......................................................... 2-11

Procedure 2 Error Code Check ................................................................... 2-12

Procedure 3 Connection Check ................................................................... 2-16

Procedure 4 Charge Check ......................................................................... 2-17

Procedure 5 Replacement Check................................................................. 2-18

2.4 Main Board Troubleshooting .............................................................................. 2-19

Procedure 1 Message Check ....................................................................... 2-20

Procedure 2 Diagnostic Test Program Execution Check .............................. 2-22


2.5 HDD/SSD Troubleshooting ................................................................................ 2-24

Procedure 1 Message Check ....................................................................... 2-24

Procedure 2 Partition Check ....................................................................... 2-25

Procedure 3 Format Check ......................................................................... 2-26


Procedure 5 Connector Check and Replacement Check ............................... 2-27

2.6 Keyboard and Touch pad Troubleshooting .......................................................... 2-29



2.7 Display Troubleshooting .................................................................................... 2-32

Procedure 1 External Monitor Check .......................................................... 2-32


Procedure 3 Connector Check and Cable Check .......................................... 2-32


2.8 Optical Drive Troubleshooting ........................................................................... 2-34





2.9 Modem Troubleshooting ..................................................................................... 2-36

Procedure 1 Diagnostic Test Program Execution Check ............................... 2-36

Procedure 2 Connector Check and Replacement Check................................ 2-37

2.10 LAN Troubleshooting......................................................................................... 2-38


2.11 Wireless LAN Troubleshooting .......................................................................... 2-39

Procedure 1 Transmitting-Receiving Check ................................................. 2-39

Procedure 2 Antenna Connection Check ...................................................... 2-40

Procedure 3 Replacement Check ................................................................. 2-41

2.12 Sound Troubleshooting ....................................................................................... 2-42


Procedure 2 Connector Check ..................................................................... 2-43

Procedure 3 Replacement Check >>>> ........................................................ 2-44

2.13 Card Reader Slot Troubleshooting ...................................................................... 2-45

Procedure 1 Check on Windows VISTA(TM) ............................................. 2-45


2.14 PCI Express Card Slot Troubleshooting .............................................................. 2-46

Procedure 1 Check on Windows VISTA(TM) ............................................. 2-46


2.15 Fingerprint Board(BTO) Troubleshooting ........................................................... 2-48



2.16 Bluetooth(BTO) Troubleshooting ○I ................................................................... 2-50



2.17 3G(BTO) Troubleshooting ○I ............................................................................. 2-52



2.18 Camera(BTO) Troubleshooting........................................................................... 2-54





Figures

Figure 2-1 Troubleshooting flowchart (1/2) ..................................................................... 2-7

Tables

Table 2-1 Battery icon .................................................................................................. 2-11

Table 2-2 DC IN icon ................................................................................................... 2-11

Table 2-3 Error code ..................................................................................................... 2-12

Table 2-4 HDD/SSD error code and status .................................................................... 2-27

Note:

In this document, mark ○I means this function is for Intel platform only.



2.1 Troubleshooting

Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is

causing the computer to malfunction. The FRUs covered are:

1 Power Supply 6 Optical Drive 11 Card reader

2 Main Board 7 Modem 12 PCI Express Slot

3 HDD/SSD 8 LAN 13 FINGERPRINT BOARD

(BTO)

4 Keyboard/Touch pad 9 Wireless LAN 14 Bluetooth (BTO) ○I

5 Display 10 Sound component 15 3G (BTO) ○I

16 Camera (BTO)

The Diagnostics optical disk or USB disk operations are described in Chapter 3. Detailed Replacement Procedures are given in Chapter 4, Replacement Procedures.

The following tools are necessary for implementing the troubleshooting procedures:

The following tools are necessary for implementing the Diagnostics procedures:

For tools required for executing the Test Program, refer to the Chapter 3. For tools required

for disassembling/assembling, refer to Chapter 4.

1. A set of tools for the debugging port test (test cable, test board, RS-232C cross cable,

display,)

2. A PC with a serial port (for displaying debug port test result)

3. A bootable USB key

4. An external CRT display (for Display troubleshooting)

5. A Card reader (for Card reader slot troubleshooting)

6. An external microphone (for Sound troubleshooting)

7. Headphone (for Sound troubleshooting)



2.2 Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which FRU is malfunctioning.

Before going through the flowchart steps, check the following:

Ask the user if a password is registered and, if it is, ask him or her to enter the

password.

Make sure that Toshiba Windows VISTA(TM) is installed on the hard disk. Non-

Toshiba operating systems can cause the computer malfunction.

Make sure all optional equipment is removed from the computer.

Make sure the HDD and optical drive bays are empty.



START

Connect the AC adapter to the

DC IN socket

Does the DC IN icon glow?

Perform the Power Supply

Troubleshooting Procedures in

section 2.3

Dose the Battery icon glow?



section 2.3

Turn the Power Switch on.

Does the DC IN icon flash

when the power is turned on?



section 2.3

Is an error message displayed?

Perform the Main board


section 2.4

Is the “startup" logo

message displayed?

Perform the Display


section 2.7

If the “Password=”message

displays, type the password.

Is Toshiba Window

VISTA™ being loaded?

Perform the Hard Disk Driver


section 2.5

Yes

No

Yes

Yes

Yes

No

No

No

Yes

Yes

No

1

No

Figure 2-1 Troubleshooting flowchart (1/2)



Figure 2-1 Troubleshooting flowchart (2/2)



If the diagnostics program cannot detect an error, the problem may be intermittent. The

Running Test program should be executed several times to isolate the problem. Check the

Log Utilities function to confirm which diagnostic test detected an error, then perform the

appropriate troubleshooting procedures as follows:

1. If an error is detected on the system test, memory test, real timer test, perform the Main Board Troubleshooting Procedures in Section 2.4.

2. If an error is detected on the hard disk test, perform the HDD Troubleshooting

Procedures in Section 2.5.

3. If an error is detected on the keyboard test, perform the Keyboard and Touch pad

Troubleshooting Procedures in Section 2.6.

4. If an error is detected on the display test, perform the Display Troubleshooting


5. If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Drive


6. If an error is detected on the modem test, perform the Modem Troubleshooting


7. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures

in Section 2.10.

8. If an error is detected on the Wireless LAN test, perform the Wireless LAN Troubleshooting Procedures in Section 2.11.

9. If an error is detected on the sound test, perform the Sound Troubleshooting


10. If an error is detected on card reader, perform the card reader Slot Troubleshooting


11. If an error is detected on PCI Express, perform the PCI Express Slot Troubleshooting


12. If an error is detected on Fingerprint board, perform the Fingerprint board


13. If an error is detected on Bluetooth, perform the Bluetooth Troubleshooting

Procedures in Section 2.16. ○I

14. If an error is detected on 3G, perform the 3G Troubleshooting Procedures in Section

2.17. ○I



15. If an error is detected on camera, perform the camera Troubleshooting Procedures in

Section 2.18.


Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] 2-11

2.3 Power Supply Troubleshooting

The power supply controls many functions and components. To determine if the power

supply is functioning properly, start with Procedure 1 and continue with the other Procedures

as instructed. The procedures described in this section are:

Procedure 1: Icons in the LCD Check

Procedure 2: Error Code Check

Procedure 3: Connection Check

Procedure 4: Charge Check

Procedure 5: Replacement Check

Procedure 1 Icons in the LCD Check

The following Icons in the LCD indicate the power supply status:

Battery icon

DC IN icon

The power supply controller displays the power supply status through the Battery icon and

the DC IN icon in the LCD as listed in the tables below. To check the power supply status,

install a battery pack and connect an AC adaptor.

Table 2-1 Battery icon

Battery icon Power supply status

Lights orange Battery has been charging and AC adaptor is connected.

Lights white Battery is fully charged and AC adaptor is connected.

Flashes orange Battery charge is low. The AC adaptor must be connected to recharge

the battery.

Doesn’t light Any condition other than those above.

Table 2-2 DC IN icon

DC IN icon Power supply status

Lights white DC power is being supplied from the AC adaptor.

Doesn’t light Any condition other than those above.


2-12 [CONFIDENTIAL] Satellite M500D/M505D/M507D Maintenance Manual

Procedure 2 Error Code Check

If the power supply microprocessor detects a malfunction, it indicates the error code as

shown below.

The error code begins with the least significant digit.

Table 2-3 Error code

Error code Where Error occurs

N0FB* Battery

N0FT* Power ON/OFF

N0FU* Power management



Check 1 Compare the patterns in the hexadecimal error code to the tables below.

Battery

Error code Meaning

N0FB01 FCC、LMD under Spec.

N0FB02 Initial Data of FCC、LMD is without updating

N0FB03 Battery Learning abnormal function

N0FB04 Battery Check Error

N0FB05 No battery Icon in Windows

N0FB06 Battery data is locked

N0FB07 Abnormal Display on Battery LED

N0FB08 Battery PIC VERSION ERROR

N0FB09 RTC battery current in abnormal condition

N0FB0A Battery On/Off function Error

N0FB0B Unseal error

N0FB0C Communication Fail

N0FB0D To charge&To Discharge electricity fail

N0FB0E Vcc is Fail

N0FB0F Temperature fail

N0FB0G EEeprom address check error(Bq2060)

N0FB0H Ovp fail

N0FB0J Uvp fail

N0FB0K Cfc fail

N0FB0L No battery Icon in SideShow

N0FB0M assistant Battery Check Error



Power ON/OFF

Error code Meaning

N0FT01 Cannot Boot Up

N0FT02 System Hang UP when Boot UP

N0FT03 Repeat Boot UP

N0FT04 Auto Shutdown

N0FT05 System Hang Up when Run-In Test

N0FT06 Cannot Power Off by ON/OFF Switch

N0FT07 Can't Soft Power ON and Power OFF

N0FT08 Power On Error by Battery Input only

N0FT09 Reset Key Test Error

N0FT0A Can't auto boot up when insert Adaptor

N0FT0B Can't boot up by fast key.

N0FT0C Can't auto slot on boot up with Slot in ODD.

N0FT0D Cannot Boot Up by novo key

N0FT0E system hang on when Power Off

Power management

Error code Meaning

N0FU01 Cannot restore after Dos Suspend

N0FU02 System Hang Up after DOS Wake Up

N0FU03 Cannot Run Dos Suspend

N0FU04 Cannot restore after Windows Standby

N0FU05 System Hang Up after Windows Wake Up

N0FU06 Cannot Run Windows Standby

N0FU07 Suspend to disk failed

N0FU08 Power Management System Fail

N0FU09 MAX error fail

N0FU0A Cannot restore after Linux Standby

N0FU0B System Hang Up after Linux Wake Up

N0FU0C Linux Standby function error



Check 2 In the case of error code N0FT0A:

Make sure the AC adaptor cord and AC power cord are firmly plugged into

the DC IN 19 V socket and wall outlet. If the cables are connected correctly,

go to the following step:

Connect a new AC adaptor and/or AC power cord, if necessary. If the error

still exists, go to Procedure 5.

Check 3 In the case of error code N0FB04:

Make sure the battery pack is correctly installed in the computer. If the

battery pack is correctly installed, go to the following step:

Replace the battery pack with a new one. If the error still exists, go to

Procedure 5.

Check 4 For any other error, go to Procedure 5.



Procedure 3 Connection Check

The power supply wiring diagram is shown below:

Any of the connectors may be disconnected. Perform Check 1.

Check 1 Disconnect the AC power cord from the wall outlet. Check the power cable for

breaks. If the power cord is damaged, connect a new AC power cord. If there is

no damage, go to Check 2.

Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the

DC-IN jack socket and AC adaptor inlet/wall outlet, respectively. If these cables are connected correctly, go to Check 3.

Check 3 Make sure the DC IN jack is firmly connected to the connector J7701 on the main

board.

If the DC IN jack is not firmly connected, go to Procedure 5.

If it is connected, go to Check 4.

Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 19 V. If

the output is several percent lower than 19 V, go to Check 5. If the output is close to 19 V, go to Check 6.

Check 5 Connect a new AC adaptor or AC power cord.

If the DC IN icon does not light, go to Procedure 5.

If the battery icon does not light, go to Check 6.

Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is

properly installed and the battery icon still does not light, go to Procedure 4.



Procedure 4 Charge Check

The power supply may not charge the battery pack. Perform the following procedures:

1. Reinstall the battery pack.

2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to

Procedure 5.

Check 1 Make sure the AC adaptor and AC power cord is firmly plugged into the DC IN

socket and the wall outlet. If these cables are connected correctly, replace the AC adaptor (and/or AC power cord, if necessary).

Check 2 Make sure the battery is properly installed. If the battery is properly installed, go

to Check 3.

Check 3 The battery pack may be completely discharged. Wait a few minutes to charge the

battery pack. If the battery pack is still not charged, go to Check 4.

Check 4 The battery’s temperature is too hot or cold. Return the temperature to a normal

operating condition. If the battery pack still is not charged, go to Check 5.

Check 5 Replace the battery pack with a new one. If the battery pack still is not charged,

go to Procedure 5.



Procedure 5 Replacement Check

The main board processor module may be disconnected or damaged. Disassemble the

computer following the steps described in Chapter 4, Replacement Procedures. Check the

connection between the AC adaptor and main board and connection. After checking the connections, perform the following Check 1:

Check 1 Replace the AC adaptor with a new one. If the AC adaptor is still not functioning

properly, perform Check 2.

Check 2 Replace the main board with a new one following the steps described in Chapter

4, Replacement Procedures.



2.4 Main Board Troubleshooting

This section describes how to determine if the main board and CPU are defective or not

functioning properly. Start with Procedure 1 and continue with the other procedures as

instructed.

The procedures described in this section are:

Procedure 1: Message Check

Procedure 2: Diagnostic Test Program Execution Check




Procedure 1 Message Check

When the power is turned on, the system performs the Power On Self Test (POST) installed in

the BIOS ROM. The POST tests each IC on the main board and initializes it.

If an error message is shown on the display, perform Check 1.

If Toshiba MS-DOS or Windows VISTA(TM) is properly loaded, go to Procedure 2.

Check 1 If one of the following error messages appears on the screen, press F1 as the message instructs. These errors occur when the system configuration preserved in

the RTC memory (CMOS type memory) is not the same as the actual

configuration or when the data is lost.

Press F1 as the message instructs to return all system settings to their default values. Then the system reboots. Press F2 to run setup.

If an error message (a) appears often when the power is turned on, replace the

RTC battery. If any other error message displays, perform Check 2.

(a) CMOS Battery Low

Press F2 to Run Setup, Press F1 to Load Default

Values and Continue.

(b) RAM READ/WRITE Test Failed



(c) CMOS DATE/TIME Not Set



(d) CMOS Settings Wrong



(e) Primary Master Hard Disk Error





Check 2 The POST checks the main board. When the POST detects an error, the system

stops or an error message appears.

If one of the following error messages (1) through (3), (5) or (11) appears, go to

Procedure 3.

If the error message (12), (13) appears, go to the Keyboard Troubleshooting


If the error message (15) appears, go to the HDD Troubleshooting Procedures in

Section 2.6.

(1). Refresh timer test failed

(2). KBC BAT Test failed

(3). RAM R/W test failed

(4). KBC BAT Test failed

(5). CMOS Battery Low

(6). CMOS Settings Wrong

(7). CMOS Date/Time Not Set

(8). DMA Controller Error

(9). DMA-1 Error

(10). DMA-2 Error

(11). Timer Error

(12). Keyboard/Interface Error

(13). PS2 Keyboard not found

(14). PS2 Mouse not found

(15). Primary Master Hard Disk Error



Procedure 2 Diagnostic Test Program Execution Check

Execute the following tests from the Diagnostic Test Menu. Refer to Chapter 3, Tests and

Diagnostics, for more information on how to perform these tests.

1. Model, BIOS and CPU Test D. STORE Test

2. Check MAC Test E. LID switch Test

3. ACIN Test F. MSCARD Test

4. Temperature Test G. SDCARD Test

5. PAD Test H . HDD Test

6. LCDRGB Test I. BATT Test

7. VGA Test J. TOUCH LED Test

8. Audio Test K. PEGA3D_S Test

9. KB test L. Webcamera Test

A. Memory Test M. Speaker Test

B. FNTEST Test N. R/W DMI

C. LEDALL Test O. Auto Run

If an error is detected during these tests, go to Procedure 3.




The main board connectors may be disconnected. Disassemble the computer following the

steps described in Chapter 4, Replacement Procedures and perform Check 1.

Check 1 Visually check for the following:

a) Cracked or broken connector housing

b) Damaged connector pins

If their connectors are in good condition, but there is still a problem, go to Check 2.

Check 2 The main board may be damaged. Replace the main board with a new one

following the steps described in Chapter 4, Replacement Procedures.



2.5 HDD/SSD Troubleshooting

This section describes how to determine if the HDD/SSD is functioning properly. Perform

the steps below starting with Procedure 1 and continuing with the other procedures as

required.

Procedure 1: Message Check

Procedure 2: Partition Check

Procedure 3: Format Check


Procedure 5: Connector Check and Replacement Check

CAUTION: The contents of the hard disk will be erased when you execute the HDD

troubleshooting procedures. Transfer the contents of the hard disk to other

storage media.

Procedure 1 Message Check

When the computer’s HDD/SSD does not function properly, some of the following error

messages may appear on the display. Start with Check 1 below and perform the other checks

as instructed.

Check 1 If either of the following messages appears, go to Procedure 2. If the following

messages do not appear, perform Check 2.

Insert system disk in drive

Press any key when ready .....

or Non-System disk or disk error

Replace and press any key

Check 2 Make sure the Hard Disk option is set to not used. If it is set to not used, choose

another setting and restart the computer. If the problem still exists, go to

Procedure 2.



Procedure 2 Partition Check

Insert the bootable USB key, restart the computer with Esc key pressing down. and choose

boot from USB device. Perform the following checks:

Check 1 Type C: and press Enter. If you cannot change to drive C, go to Check 2. If you

can change to drive C, go to Check 3.

Check 2 Type FDISK and press Enter. Choose Display Partition Information from the

FDISK menu. If drive C is listed, go to Check 3. If drive C is not listed, return to

the FDISK menu and choose the option to create a DOS partition on drive C.

Restart the computer from the Toshiba MS-DOS system disk. If the problem still

exists, go to Procedure 3.

Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not

listed as active, return to the FDISK menu and choose the option to set the active

partition for drive C. Restart the computer and then go to Procedure 3.

Check 4 Remove the USB key and restart the computer. If the problem still exists, go to

Procedure 3.

Check 5 Using the SYS command on the Toshiba MS-DOS system disk, install system files on the HDD/SSD.

If the following message appears on the display, the system files have been

transferred to the HDD/SSD. Restart the computer. If the problem still exists, go

to Procedure 3.

System transferred

NOTE: If the computer is running Windows 2000, OSR2 or higher and the hard disk has

more than 512 MB capacity, the FDISK program will ask if you need support for

a partition larger than 2GB. Select Y for large partition support; however, be

sure to read the precaution regarding access by other operating systems.



Procedure 3 Format Check

The computer’s HDD/SSD is formatted using the low level format program and the MS-DOS

FORMAT program. To format the HDD/SSD, start with Check 1 below and perform the

other steps as required.

Check 1 Format the HDD/SSD and transfer system files using FORMAT C:/S/U. If the following message appears on the display, the HDD/SSD is formatted.

Format complete

If an error message appears on the display, refer to the Toshiba MS-DOS Manual

for more information and perform Check 2.

Check 2 Using the Diagnostics Disk, format the HDD/SSD with a low level format option.

Refer to Chapter 3, Tests and Diagnostics for more information about the

diagnostic program.

If the following message appears on the display, the HDD/SSD low level format

is complete. Partition and format the HDD/SSD using the MS-DOS FORMAT

command.

Format complete

If you cannot format the HDD/SSD using the Tests and Diagnostic program, go to

Procedure 4.




The HDD/SSD test program is stored in the Diagnostics Disk. Perform all of the HDD/SSD

tests in the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more

information about the HDD/SSD test program.

If an error is detected during the HDD/SSD test, an error code and status will be displayed.

Replace the HDD/SSD with a new one following the instructions in Chapter 4, Replacement

Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not

generated or the problem still exists, go to Procedure 5.

Table 2-4 HDD/SSD error code and status

Code Status

N0FH01 Can't Detect HDD when Boot Up/Detect wrong model name lf HD

N0FH02 HDD Data Error

N0FH03 HDD ATA/100 check error

N0FH04 HDD Type error

N0FH05 Hmonitor test fail

N0FH06 HDD Firmware version error

N0FH07 Shipping HDD restore ERROR

N0FH08 Shipping OS has been booted

N0FH09 Shipping OS version error

N0FH0A shipping OS boot table error

N0FH0B HDD Heating test Fail

N0FH0C RAID function error

N0FH0D 2nd HDD function error

N0FH0E SSD function error

Procedure 5 Connector Check and Replacement Check

The HDD/SSD may be disconnected, or the HDD/SSD or the main board may be damaged.

Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:

Check 1 Make sure the HDD is firmly connected to CON6001 on the main board. Make

sure the SSD is firmly connected to CON6003 on the main board



If any of the connections are loose, reconnect firmly and repeat Procedure 1. If

there is still an error, go to Check 2.

Check 2 The HDD/SSD may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures. If the problem still exists,

perform Check 3.

Check 3 The Main board may be damaged. Replace it with a new one following the

instructions in Chapter 4, Replacement Procedures.



2.6 Keyboard and Touch pad Troubleshooting

To determine if the computer’s keyboard or touch pad is functioning properly, perform the

following procedures. Start with Procedure 1 and continue with the other procedures as

instructed.




Execute the Keyboard Test in the Diagnostic Program. Refer to Chapter 3, Tests and

Diagnostics, for more information on how to perform the test program.

If an error occurs, go to Procedure 2. If an error does not occur, the keyboard is functioning

properly.




The keyboard, touch pad or sensor/switch board may be disconnected or damaged.

Disassemble the computer following the steps described in Chapter 4, Replacement

Procedures, and perform the following checks:

1. If the keyboard or AccuPoint malfunctions, start with Check 1.

2. If the touch pad malfunctions, start with Check 3.

3. If the power switch, InTouch button or Presentation button malfunctions, start with

Check 5.

Check 1 Make sure the keyboard cable is securely connected to CON4801 on the main

board.

If the connection is loose, reconnect firmly. If there is still an error, go to Check 2.

Check 2 The keyboard or its cable may be damaged. Replace it with a new one following

the instructions in Chapter 4, Replacement Procedures. If the problem still exists,

perform Check 5.

Check 3 Make sure the touch pad cable is firmly connected to A1tp_Con1 on the touch pad

board.



If the connection is loose, reconnect firmly. If there is still an error, go to Check 4.

Check 4 The touch pad or the touch pad cable may be damaged. Replace it with a new one

following the instructions in Chapter 4, Replacement Procedures. If the problem

still exists, perform Check 5.

Check 5 The main board may be damaged. Replace it with a new one following the instructions in Chapter 4, Replacement Procedures.



2.7 Display Troubleshooting

This section describes how to determine if the computer’s display is functioning properly.

Start with Procedure 1 and continue with the other procedures as instructed.

Procedure 1: External Monitor Check


Procedure 3: Connector Check and Cable Check


Procedure 1 External Monitor Check

Connect an external monitor and turn on the computer. If there is no problem on it, the

internal LCD may be defective. Go to Procedure 3. If there is any problem on the external

monitor, the main board may be defective. Go to Procedure 2.


The Display Test program is stored on the computer’s Diagnostics disk. This program checks

the display controller on the main board. Connect the Diagnostics disk, turn on the computer

and run the test. Refer to Chapter 3, Tests and Diagnostics for details. If an error is detected,

go to Procedure 3.

Procedure 3 Connector Check and Cable Check

Check 1 The LCD and Main board are connected by inverter cable, inverter board and

LVDS cable. Make sure the LVDS cable is firmly connected to Main board. If

the connection is loose, reconnect firmly and restart the computer. If there is still

an error, go to Check 2.



Check 2 Make sure inverter cable is firmly connected to inverter board with two side and

main board. If the connection is loose, reconnect firmly and restart the computer.

If there is still an error, go to Procedure 4.


LCD module and main board are connected to display circuits through inverter board and LVDS cable. Any of these components may be damaged. Refer to Chapter 4, Replacement

Procedures, for instructions on how to disassemble the computer and then perform the

following checks:

Check 1 The LVDS cable or inverter cable may be damaged. Replace it with a new one

following the instructions in Chapter 4, Replacement Procedures. If the problem

still exists, perform Check 2.

Check 2 The inverter board may be damaged. Replace it with a new one following the

instructions in Chapter 4, Replacement Procedures. If the problem still exists,

perform Check 3.

Check 3 The Main board or LCD panel may be damaged. Replace it with a new one

following the instructions in Chapter 4, Replacement Procedures.



2.8 Optical Drive Troubleshooting

This section describes how to determine if the optical drive (DVD-ROM and DVD±R/±RW/-

RAM Drive) in the Slim Select Bay is functioning properly. Perform the steps below starting

with Procedure 1 and continue with the other procedures as required.




The DVD-ROM and DVD±R/±RW/-RAM Drive test program is stored on the Diagnostics

Disk.

For the test, prepare test Media.

Then connect the Diagnostics HDD, turn on the computer and run the test. Refer to Chapter 3,

Tests and Diagnostics, for more information about the diagnostics test procedures.

If any errors occur while executing the DVD-ROM and DVD±R/±RW/-RAM Drive test, go

to Procedure 2.




The optical drive (DVD-ROM and DVD±R/±RW/-RAM Drive) is connected to the main

board. The connectors may be disconnected from the main board or may be damaged.


Procedures and perform the following checks:

Check 1 Make sure the drive to test is firmly connected to CON6002 on the main board.

If the connection is loose, reconnect firmly and repeat Procedure 1. If there is still

an error, go to Check 2.

Check 2 The drive may be defective or damaged. Replace the drive with a new one. If

there is still an error, go to Check 3.

Check 3 Replace the main board with a new one following the steps in Chapter 4,

Replacement Procedures.



2.9 Modem Troubleshooting

This section describes how to determine if the computer’s modem is functioning properly.

Perform the steps below starting with Procedure 1 and continuing with the other procedures

as required.




Insert the LAN/Modem test program in the USB key, turn on the computer and run the test.

Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test

procedures.

If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2.




The Modem is installed as an MDC (Modem Daughter Card). If the modem malfunctions,

there may be a bad connection between the MDC and the main board. Or the MDC, main

board or their connectors might be damaged.



Check 1 Make sure the MDC is firmly connected to CON6501 by MDC cable on the main

board and the connector of the MDC.

If a connector is disconnected, connect it firmly and repeat Procedure 1. If the

modem is still not functioning properly, perform Check 2.

Check 2 The MDC may be defective or damaged. Replace it with a new one following the

steps in Chapter 4, Replacement Procedures. If the modem is still not functioning


Check 3 The modem jack or MDC cable may be defective or damaged. Replace it with a

new one following the steps in Chapter 4, Replacement Procedures. If the modem is still not functioning properly, perform Check 4.

Check 4 The main board may be defective or damaged. Replace it with a new one

following the steps in Chapter 4, Replacement Procedures.



2.10 LAN Troubleshooting

This section describes how to determine if the computer’s LAN is functioning properly.

Perform the steps below starting with Procedure 1 and continue with the other procedures as

required.



Execute the LAN test program available as part of the LAN/Modem test program. Refer to

Chapter 3, Tests and Diagnostics for more information on how to perform the test program.



2.11 Wireless LAN Troubleshooting

This section describes how to determine if the computer’s Wireless LAN is functioning

properly. Perform the steps below starting with Procedure 1 and continuing with the other

procedures as required.

Procedure 1: Transmitting-Receiving Check

Procedure 2: Antenna Connection Check


Procedure 1 Transmitting-Receiving Check

Make sure the wireless switch of the computer is turned “On.” If it is not, please turn it on.

Refer to Chapter 3, Tests and Diagnostics for more information on how to perform the test

program.

Check 1 Execute test program for the wireless LAN function to check the transmitting-receiving function of the wireless LAN. You will need a second computer that can

communicate by the wireless LAN.

If the computer passes the test, the function is correctly working.

If the computer does not pass the test, perform Procedure 2.



Procedure 2 Antenna Connection Check

The wireless LAN wiring diagram is shown below:

Any of the connections may be disconnected. Disassemble the computer following the steps

described in Chapter 4, Replacement Procedures, and perform the following checks:

Check 1 Make sure the wireless LAN board is firmly connected to CON5701 on the main

board.

If the connector is disconnected, connect it firmly. If the wireless LAN board is still not functioning properly, perform Check 2.

Check 2 Make sure the wireless LAN antenna cables are firmly connected to the wireless

LAN board.

If the wireless LAN antenna cables are disconnected, connect them firmly. If the

wireless LAN board is still not functioning properly, go to Procedure 3.




The wireless LAN antenna, wireless LAN board and the main board are connected to the

circuits. Any of these components may be damaged. Refer to Chapter 4, Replacement

Procedures, for instructions on how to disassemble the computer and then perform the

following checks:

Check 1 The wireless LAN board may be defective or damaged. Replace the board with a

new one following the steps in Chapter 4, Replacement Procedures. If the

problem still exists, perform Check 2.

Check 2 The wireless LAN antenna may be defective or damaged. Replace the antenna

with a new one following the steps in Chapter 4, Replacement Procedures. If the

problem still exists, perform Check 3.

Check 3 The main board may be defective or damaged. Replace the board with a new one

following the instructions in Chapter 4, Replacement Procedures and test the

display again.



2.12 Sound Troubleshooting

This section describes how to determine if the computer’s sound functions are functioning




Procedure 2: Connector Check



Insert the Sound test program in the USB key, turn on the computer and run the test. Refer to

Chapter 3, Tests and Diagnostics, for details.

If an error is detected, go to Procedure 2.



Procedure 2 Connector Check

The sound function-wiring diagram is shown below:

Any of the connections may be disconnected. Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and perform the following checks:

If the stereo speakers do not work correctly, perform Check 1.

If the headphone does not work correctly, perform Check 2.

If the microphones do not work correctly, perform Check 3.

Check 1 If the stereo speakers do not work properly, the speaker cable may be

disconnected. Make sure the speaker cable is firmly connected to CON4101 on

the Main board. If the stereo speakers are still not functioning properly, go to

procedure 3.

Check 2 If the headphone does not work properly, the headphone cable may be

disconnected. Make sure the headphone cable is firmly connected to CON4201 on

the Main board. If the sound function still does not work properly, go to

procedure 3.

Check 3 If the microphones do not work properly, the external microphone cable may be

disconnected. When using the external microphone, make sure the external

microphone cable is firmly connected to CON4202 on the Main board. If the microphones are still not functioning properly, go to procedure 3.



Procedure 3 Replacement Check >>>>

Check 1 If the stereo speakers do not sound properly, the right or left speaker may be

defective or damaged. Replace it with a new one. If the stereo speakers still do not

work properly, go to Check 4.

Check 2 If the headphone does not sound properly, the headphone jack may be defective or

damaged. Replace it with a new one. If the sound function still does not work

properly, go to Check 4.

Check 3 If the microphones do not work properly, the microphone cable may be defective

or damaged. Replace it with a new one. If the microphone still does not work

properly, go to Check 4.

Check 4 The Main board may be defective or damaged. Replace it with a new one.



2.13 Card Reader Slot Troubleshooting

This section describes how to determine if the computer’s card reader functions are

functioning properly. Perform the steps below starting with Procedure 1 and continuing with

the other procedures as required.

Procedure 1: Check on Windows VISTA(TM)


Procedure 1 Check on Windows VISTA(TM)

Insert an MMC/SD/MS/MS(PRO) card into the slot. Check if the installed Windows recognizes automatically the MMC/SD/MS/MS(PRO) card and the data in the

MMC/SD/MS/MS(PRO) card can be read.

If the card is not recognized or data are not read, go to Procedure 2.


The MMC/SD/MS/MS(PRO) card is connected to CON5001 on the Main board.

Check 1 The MMC/SD/MS/MS(PRO) card and the Main board may be disconnected. Make sure the MMC/SD/MS/MS(PRO) card is firmly inserted to CON3301 on

the Main board. If not, insert it firmly. If the MMC/SD/MS/MS(PRO) card is still

not functioning properly, perform Check 2.

Check 2 The MMC/SD/MS/MS(PRO) card may be faulty. Replace it with a new one

following the step in Chapter 4 Replacement Procedures. If the problem continues,

perform Check 3.

Check 3 The Main board may be faulty. Replace it with a new one following the step in

Chapter 4 Replacement Procedures.

2 Troubleshooting Procedures 2.16 SD Card Slot Troubleshooting


2.14 PCI Express Card Slot Troubleshooting

This section describes how to check PCI Express Card slot by inspecting a card with PCI

Express interface.

Procedure 1: Check on Windows VISTA(TM)


Procedure 1 Check on Windows VISTA(TM)

Insert a PCI Express Card into the slot. Check if the installed Windows recognizes

automatically the PCI Express Card.

If the card is not recognized, go to Procedure 2.


The PCI Express Card is connected to CON5401 on the Main board.

Check 1 The PCI ExpressCard and the Main board may be disconnected. Make sure the

PCI ExpressCard is firmly inserted to CON5401 on the Main board. If not, insert

it firmly. If the PCI ExpressCard is still not functioning properly, perform Check

2.

Check 2 The PCI ExpressCard may be faulty. Replace it with a new one following the step

in Chapter 4 Replacement Procedures. If the problem continues, perform Check

3.

Check 3 The Main board may be faulty. Replace it with a new one following the step in

Chapter 4 Replacement Procedures.



2.15 Fingerprint Board(BTO) Troubleshooting

This section describes how to determine if the computer’s fingerprint board is functioning






Insert the fingerprint board test program in the USB key, turn on the computer and run the

test. Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics

test procedures.

If any errors occur while executing the fingerprint board test, go to Procedure 2.




The fingerprint board is installed to the touchpad board. If the fingerprint board

malfunctions, there may be a bad connection between the fingerprint board and the touchpad

board. Or the fingerprint board or touchpad board might be damaged.



Check 1 Make sure the fingerprint board is firmly connected to A1tp_J1 on the touchpad

board and the connector of the fingerprint board.


fingerprint board is still not functioning properly, perform Check 2.

Check 2 The fingerprint board may be defective or damaged. Replace it with a new one

following the steps in Chapter 4, Replacement Procedures. If the fingerprint

board is still not functioning properly, perform Check 3.

Check 3 The touchpad board may be defective or damaged. Replace it with a new one




2.16 Bluetooth (BTO) Troubleshooting ○I

This section describes how to determine if the computer’s Bluetooth is functioning properly.

Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.




Insert the Bluetooth test program in the USB key, turn on the computer and run the test.

Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test

procedures.

If any errors occur while executing the Bluetooth test, go to Procedure 2.




The Bluetooth is installed on the main board by Bluetooth cable. If the Bluetooth

malfunctions, there may be a bad connection between the Bluetooth and the main board. Or

the Bluetooth, main board or the Bluetooth cable might be damaged.



Check 1 Make sure the Bluetooth is firmly connected to CON6501 by Bluetooth cable on

the main board and the connector of the Bluetooth.


Bluetooth is still not functioning properly, perform Check 2.

Check 2 The Bluetooth may be defective or damaged. Replace it with a new one following

the steps in Chapter 4, Replacement Procedures. If the Bluetooth is still not

functioning properly, perform Check 3.

Check 3 The Bluetooth cable may be defective or damaged. Replace it with a new one

following the steps in Chapter 4, Replacement Procedures. If the Bluetooth is still

not functioning properly, perform Check 4.





2.17 3G (BTO) Troubleshooting ○I

This section describes how to determine if the computer’s 3G is functioning properly.

Perform the steps below starting with Procedure 1 and continuing with the other procedures as required.




Insert the 3G test program in the USB key, turn on the computer and run the test. Refer to

Chapter 3, Tests and Diagnostics, for more information about the diagnostics test procedures.

If any errors occur while executing the 3G test, go to Procedure 2.




The 3G is installed as an 3G card. If the 3G malfunctions, there may be a bad connection

between the 3G and the main board. Or the 3G or main board might be damaged.



Check 1 Make sure the 3G is firmly connected to CON5601 on the main board and the

connector of the 3G.

If a connector is disconnected, connect it firmly and repeat Procedure 1. If the 3G

is still not functioning properly, perform Check 2.

Check 2 The 3G may be defective or damaged. Replace it with a new one following the steps in Chapter 4, Replacement Procedures. If the 3G is still not functioning






2.18 Camera (BTO) Troubleshooting

This section describes how to determine if the computer’s camera is functioning properly.

Perform the steps below starting with Procedure 1 and continuing with the other procedures

as required.




Insert the camera test program in the USB key, turn on the computer and run the test. Refer

to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test

procedures.

If any errors occur while executing the camera test, go to Procedure 2.




The camera is installed on the main board by camera cable. If the camera malfunctions, there

may be a bad connection between the camera and the main board. Or the camera, main board

or the camera cable might be damaged.



Check 1 Make sure the camera is firmly connected to CON6202 by camera cable on the

main board.


camera is still not functioning properly, perform Check 2.

Check 2 The camera may be defective or damaged. Replace it with a new one following

the steps in Chapter 4, Replacement Procedures. If the camera is still not

functioning properly, perform Check 3.

Check 3 The camera cable may be defective or damaged. Replace the LCD cover with a new one following the steps in Chapter 4, Replacement Procedures. If the camera

is still not functioning properly, perform Check 4.



3 Tests and Diagnostics

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] 3-1

Chapter 3

Tests and Diagnostics


3-2 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

Chapter 3 Contents

Tests and Diagnostics................................................................................................ 3-3

3.0.1 Test menu ........................................................................................ 3-3

3.0.2 Executing the Diagnostic Test .......................................................... 3-4

3.0.3 Executing the Diagnostic Test .......................................................... 3-5

3.1 Model,BIOS and CPU Test ............................................................................... 3-7

3.1.1 CPU Test .......................................................................................................... 3-8

3.2 Check MAC Test .............................................................................................. 3-9

3.3 ACIN Test ...................................................................................................... 3-10

3.4 Temperature Test ............................................................................................ 3-11

3.5 Webcamera Check .......................................................................................... 3-12

3.6 PAD Test ........................................................................................................ 3-13

3.7 LCDRGB Test ................................................................................................ 3-15

3.8 VGA Test ....................................................................................................... 3-19

3.9 Audio Test ...................................................................................................... 3-20

3.10 Keyboard Test................................................................................................. 3-21

3.11 Memory Test .................................................................................................. 3-23

3.12 Function TEST ............................................................................................... 3-25

3.13 LEDALL Test ................................................................................................. 3-26

3.14 STORE Test [CD/DVD-ROM TEST] .............................................................. 3-27

3.15 LID Switch Test .............................................................................................. 3-28

3.16 MS CARD Test............................................................................................... 3-29

3.17 SD CARD Test ............................................................................................... 3-31

3.18 HDD Test ....................................................................................................... 3-33

3.19 BATTERY Test .............................................................................................. 3-35

3.20 Touch LED Test.............................................................................................. 3-36

3.21 HDD 3D Protection ......................................................................................... 3-37

3.22 Speaker Test ................................................................................................... 3-43

3.23 Read and Write DMI information .................................................................... 3-44

3.24 Auto Run ........................................................................................................ 3-44

Appendix:...................................................................................................................... 3-47



Tests and Diagnostics

This chapter explains how to use the Diagnostic Test programs to test the functions of the

computer’s hardware modules. The test program should be stored on an optical media disk or

a USB boot memory.

The test program menu will also consist of some programs which test the hardware function

or display the current information of the computer.

To execute the auto run will automatically run all the test programs.

NOTE: Before starting the diagnostics, be sure to follow these steps:

1. Check all cables are connected firmly.

2. Exit any application and close Windows.

3. Check if [All Devices] is selected in the “Device Configure” in SETUP

menu.

3.0.1 Test menu

The Test MENU consists of the following functions.

Please enter the item number to choose and execute the test item.



3.0.2 Executing the Diagnostic Test

To start the Test PROGRAM on CD-ROM, follow these steps:

1. Burn the test program ISO image to an optical media disk.

2. Insert the optical media disk with the test program into optical device.

3. Turn on the power, and choose boot from optical device.

4. System will automatically run the test program and display the test menu.

5. When the test menu displays, please enter the item number to choose and execute the

test item.

Note:

If it fails in a test item, press “Ctrl+C” and “Y” back to main menu.



3.0.3 Executing the Diagnostic Test

To start the Test PROGRAM on USB boot disk, follow these steps:

1. Please prepare PC of Windows VISTA OS.

2. Please copy the file for creating a USB-Bootable memory to PC.

The filename of four files and one folder to copy is shown below.

a) COMMAND.COM

b) Freedos.bss c) FreeDOSMake.exe

d) KERNEL.SYS

e) Autoexec.bat

f) Folder (USBMakingFolder)

3. Please format USB-memory in FAT mode before creating USB-Bootable memory.

4. Please copy the file prepared for USB-Bootable Memory to a USBMakingFolder.

5. And when you create USB-Bootable memory, please use only one USB-memory.

6. Run “FreeDOSMake.exe”. You can create USB-Bootable memory.



7. Turn on the Toshiba PC which need test, and choose boot from USB device.

8. System will automatically run the test program and display the test menu.

9. When the test menu displays, please enter the item number to choose and execute the

test item.

Please check the check box.

And then click START.



3.1 Model, BIOS and CPU Test

Note:

The screen will pause 10sec then turn to next step.



3.1.1 CPU Test

Check CPU spec same with your fixture

Check Front side bus speed is real (The speed does match that of BIOS setup)

This chapter shows how to use the Diagnostics to test the functions of the CPU speed, type

and CPU ID code.

3.1.1.1. Diagnostic name: CPU.EXE

Diagnostic Version: 2.10 or later version.

3.1.1. 2.Principle and how to use:

a. The CPU diagnostic consists of the following functions.

The CPU types, internal speed and CPU ID.

Read the CPU type, internal speed and CPU ID information from the related address and

check if the information is the same as the customer order.

b. Please refer to the illustration above to see the CPU information.

c. Type “CPU.exe /?” in the Free Dos prompt and you can see more details in the command

line to help you check related information.



3.2 Check MAC Test

Check MAC address with the label on the motherboard

This chapter shows how to use the Diagnostics to test the MAC address of the Ethernet

controller.

3.2.1. Diagnostic name: pg8168.exe


3.2.2. Principle and how to use:

a. The pg8168 diagnostic consists of the following functions.

MAC Address read and checking function.

Command line:

Pg8168.exe /vmac

Read the MAC address from the Ethernet controller ROM and the MAC will appear on the

screen..



3.3 ACIN Test

Please insert adopter then run this program. This subtest checks if the power port works

properly.

This chapter shows how to use the Diagnostics to test the ACIN functions.

3.3.1 Plug in the power test program will display PASS

3.3.2 Unplug the power to test the program will show Fail.

If it fails in a test item, press “Ctrl+C” and “Y” back to main menu.



3.4 Temperature Test

Please execute the Temperature Test from test menu.

Test program will show the current CPU temperature result on RIO_25Ch line.



3.5 Web camera Check

This program is to check webcamera device ID.



3.6 PAD Test

Press both the Left and Right Buttons three times to see if they work properly.

This chapter shows how to use the Diagnostics to test the pointing device functions.

3.6.1. Diagnostic name: PS2.EXE



a. The PS2 diagnostic tests the following functions.

Right & left button, move function.

Move the cursor and click Left and Right button to ensure the pointing device is working

normally.

Command line: PS2.exe –l 3 –r 3 –t2 /tp2

-r <n> : At least “n” times to click right button for the right button testing. <n> means 1,2… depend on user’s setting.

-l <n> : At least “n” times to click left button for the left button testing. <n> means 1,2… depend

on user’s setting.

-t2 : Testing Left and Right button only.



/TP2 : PS2 mouse testing, no driver need.

b. Please refer to the illustration above to see the Touchpad test information.

c. Type “PS2.exe /?” in the Free Dos prompt and you can see more details in the command

line to help you check related information



3.7 LCDRGB Test

This subtest displays gradations for following modes. To change the mode, press Enter.

Command: video.exe –i /t 162 99

[Mode 101 640*480 8M]

[Mode 103 800*600 8M]



[Mode 111 640*480 16M]

[Mode 114 800*600 16M]



[Mode 105 1024*768 8M]

[Mode 117 1024*768 16M]



This chapter shows how to use the Diagnostics to test the LCD RGB/WB functions.

3.7.1. Diagnostic name: VIDEO.EXE

Diagnostic Version: 2.25.06 or later version.


a. The VIDEO diagnostic tests following functions.

LCD test for R,G,B and BW.

Command line:

video -p -rc /RGB 111

video -p -gc /RGB 111

video -p -bc /RGB 111

-p: To set a pixel mode to display on the screen.

-rc | -gc | -bc: To set the color display on the screen.

VIDEO /F 117 A514

VIDEO /F 117 0000

VIDEO /F 117 05FE

To set the display mode White, Black and Blue shows on the screen.

b. Please refer to the illustration above to see the VIDEO test information.

c. Type “VIDEO.exe /?” in the Free Dos prompt and you can see more details in the

command line to help you check related information



3.8 VGA Test

This chapter is part of the test card. This test focus on the function of VGA chip and VRAM.

Note:

It may occur a blue screen for serveral minutes before 3D test when using a USB disk to test.



3.9 Audio Test



3.10 Keyboard Test

NOTE:

Press the Fn + F12 to exit the test can only work after pressing all keys on the keyboard.

If there are some failure keys which cause the test can not complete, you can NOT use

Fn+ F12 to end test program. Please press “Ctrl + Shift” key (press Ctrl first then press

Shift). And then release “Ctrl + Shift” key (release Shift first then release Ctrl). This hot

key can help to exit the test program directly

This chapter shows how to use the Diagnostic to test the functions of the keyboard.

Diagnostic name: Keyboard.exe

Press Fn +F12 to end the test



Command: Keyboard.exe /r JUPITER.map JUPITER.xy JUPITER.cd

a. Please choose the different kind of keyboard language.

b. Display the keyboard on the screen to indicate to the operator checking whether or not

each key is correct.

c. Type each key to finish the program.



3.11 Memory Test

This program will test the memory and shows you the total memory size.

This chapter shows how to use the Diagnostics to check memory size, and do memory

read/write test.

3.1.2.1 Diagnostic name: MM.EXE




Show the total memory size. Command: mm.exe –t 4 /s

3.1.2.2 Diagnostic name: MEM.EXE


Do memory read/write test. Command: mem.exe -fbs 22 2 -et 20 /TP



3.12 Function TEST

Test program will test several function and show the test result one by one.

(Command: functest.exe /T).



3.13 LEDALL Test

Test sequnce:

1. PWRBTN_LED white

2. DC-IN LED white

3. PWR_ULED_UP orange

4. PWR_WLED white

5. BAT_ULED_UP orange

6. BAT_WLED white

7. LOGO_LED white

8. Light_GI_Led white

9. KB_BL_CTRL white



3.14 STORE Test [CD/DVD-ROM TEST]

This Program will test if the CD/DVD-ROM works properly, please insert test CD before

test.

This chapter shows how to use the Diagnostics to test the ODD functions.

3.14.1. Diagnostic name: PSATA.EXE


a. The PSATA diagnostic consists of the following functions.

CD/DVD type , CD/DVD F/W.

Command line:

psata -d 3 -rep _ /cm "TSSTcorpCDW/DVD_TS-L462D"

Check the Secondary master IDE device and check if the device name is the same as

“TSSTcorpCDW/DVD_TS-L462D.”

psata -d 3 -rep _ /cf "TO01"

Check the Secondary master IDE device and check if the device is F/W then check if the

F/W version is same as “TO01.”

b. Type “PSATA.exe /?” in the Free Dos prompt and you can see more details in the

command line to help you check related information.



3.15 LID Switch Test

Run the test using the instructions in the image below.

This chapter shows how to use the Diagnostics to test the LID functions.

3.15.1. Diagnostic name: PMC.EXE

Diagnostic Version: 2.05.


a. The diagnostic of PMC detects whether the lid SW works or not.

After active LID function (close the upper cover) the program will read the EC (Embedded Controller) controller then use the read data to check if the LID switch function is correct.

b. Type “PMC.exe /?” in the Free Dos prompt and you can see more details in the command line to help you check related information.



3.16 MS CARD Test

This chapter shows how to use the Diagnostics to test the card reader functions.



3.16.1. Diagnostic name: RMS2XX.EXE



Diagnostic provided by vendor which is an MS card test program that checks the MS card’s

read, write and protect function.

a. The diagnostic of RMS2XX detects MS card and read /write data.


Copy data into the card and compare with the master file to see if the data matches.



3.17 SD CARD Test

This chapter shows how to use the Diagnostics to test the card reader functions.



3.17.1. Diagnostic name: RSD.EXE



Diagnostic provided by vendor which is an SD card test program that checks the SD card’s

read, write and protect function.

a. The diagnostic of RSD detects SD card and read /write data.


Copy data into the card and compare with the master file to see if the data matches.



3.18 HDD Test

There are three items you can choose:



NOTE:

HDD R/W Test password: hard disk



3.19 BATTERY Test

The battery test will provide the relate information of battery. This program can also test the

battery charge / discharge function.

You can also find the battery cycle count information on this battery.

NOTE:

Please connect the AC adapter to system in battery charge test.

Please disconnect the AC adapter from system in battery discharge test

How about buttery information? EX Vendor

name and Number of Cell.



3.20 Touch LED Test

Hands touch the white box of three seconds, then next step



3.21 HDD 3D Protection

Place computer in five position as screen shows.

For Field inspection T&D, this program judges by sampling five kinds of data shown below.

No Item Contents

1 Access platform.

An access platform is leveling.

2 Test Fixture

The Fixture which fixes PC by 60 degree inclination is used.

Vibration/shock doesn't take a PCB at the time of T&D inspection.

3 Test1 The display of a test program and the set method of PC are shown below.

Display of a Test Program

The portion which PC and Test-Fixture contact is green.

Set method of PC

Judgment

If all data is less than ranges, it will be OK.

X

Z

Upper





Set method of PC

Judgment


Upper

Rear





Set method of PC

Judgment


Upper

Right





Set method of PC

Judgment


Upper

Front





Set method of PC

Judgment


8 Inspection Judgment


9 Setting Calibration data

When an inspection result is O.K., calibration at HPC.

Upper

Left



If the position is correct, it will show OK.

If the position is wrong, it will show NG.



3.22 Speaker Test

This program will test left channel, right channel and two wave files to test speaker function.

NOTE:

Please remove audio loopback plugs before test speaker.



3.23 Read and Write DMI information

This program could read and write below strings from/to DMI block.

1. Manufacture 2. Product Name

3. Version 4. Serial Number

5. Type 11

6. Type 12

DMI information:



Read Type 11:

Read Type 12:

Write Type 11（60 bytes）:

Write Type 12 (64 bytes):



3.24 Auto Run

Please enter “J” to select the auto run function. Test program will auto run all test items one

by one as following sequence.



Appendix:

NO# Equipment Description

Pegatron Part# Supplier Quantity Remarks

1 Test CD

2 Audio loopback

jig 16-T10680922 1

3 Memory Stick 1

4 SD Card 1

4 Replacement Procedures

Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual 4-1

Chapter 4

Replacement Procedures


4-2 Satellite/Satellite Pro U500/U500D, PORTEGE M900/M900D Maintenance Manual

Chapter 4 Contents 4.1 General ................................................................................................................ 4-5

4.2 Battery pack ....................................................................................................... 4-12

4.3 Express card ...................................................................................................... 4-14

4.4 Media card ......................................................................................................... 4-16

4.5 HDD ................................................................................................................. 4-18

4.6 Memory module................................................................................................. 4-22

4.7 Wireless LAN card ............................................................................................ 4-25

4.8 Optical Disc Drive module ................................................................................. 4-28

4.9 Keyboard ........................................................................................................... 4-31

4.10 Top cover .......................................................................................................... 4-34

4.11 Touch pad Board................................................................................................ 4-38

4.12 Finger Print board .............................................................................................. 4-40

4.13 Bluetooth ........................................................................................................... 4-42

4.14 Touch pad on/off board and Touch Pad Bracket .................................................. 4-45

4.15 Power Board ...................................................................................................... 4-48

4.16 LAN Board ........................................................................................................ 4-50

4.17 Main PCB .......................................................................................................... 4-52

4.18 Heat Sink ........................................................................................................... 4-56

4.19 VGA Card ......................................................................................................... 4-58

4.20 Fan .................................................................................................................... 4-60

4.21 CPU .................................................................................................................. 4-62

4.22 Speaker.............................................................................................................. 4-65

4.23 DC-IN Cable ..................................................................................................... 4-67

4.24 LCD Module ..................................................................................................... 4-69

4.25 LCD unit/FL inverter.......................................................................................... 4-72

4.26 Camera .............................................................................................................. 4-77



Figures

Figure 4-1 Removing the battery pack....................................................................... 4-12

Figure 4-2 Removing the Express card ..................................................................... 4-14

Figure 4-3 Removing the Media card ...................................................................... 4-16

Figure 4-4 Removing the HDD cover ....................................................................... 4-18

Figure 4-5 Removing the HDD assembly .................................................................. 4-19

Figure 4-6 Separating the HDD and HDD holder ...................................................... 4-20

Figure 4-7 Removing HDD Slot Cover ..................................................................... 4-22

Figure 4-8 Removing the memory Module ................................................................ 4-23

Figure 4-9 Removing the Wireless LAN cover .......................................................... 4-25

Figure 4-10 Removing tapes and disconnecting wireless LAN antennas ....................... 4-26

Figure 4-11 Removing the Wireless LAN Card ........................................................... 4-26

Figure 4-12 Removing the Optical DISC Drive Module .............................................. 4-28

Figure 4-13 Disassembling the Optical DISC Drive Module ........................................ 4-29

Figure 4-14 Removing the screws securing keyboard cover ......................................... 4-31

Figure 4-15 Removing the keyboard cover .................................................................. 4-31

Figure 4-16 Removing the screws securing keyboard plate .......................................... 4-30

Figure 4-17 Lifting the Keyboard plate ....................................................................... 4-32

Figure 4-18 Removing the screws on bottom case ....................................................... 4-34

Figure 4-19 Removing the screws and disconnecting the cable on the top case ............. 4-35

Figure 4-20 Removing Top cover ............................................................................... 4-36

Figure 4-21 Removing Touch pad FPC....................................................................... 4-38

Figure 4-22 Removing the touch pad button board ...................................................... 4-38

Figure 4-23 Separating the Touch pad button board from finger Print board ................. 4-40

Figure 4-24 Removing the screws that fixing Bluetooth Bracket .................................. 4-42

Figure 4-25 Removing the Bluetooth .......................................................................... 4-42

Figure 4-26 Separating the Bluetooth from its cable .................................................... 4-43

Figure 4-27 Removing the touch pad ON/OFF Board.................................................. 4-45

Figure 4-28 Removing the touch pad Bracket. ............................................................. 4-46

Figure 4-29 Removing the power board ...................................................................... 4-48



Figure 4-30 Removing the LAN board ....................................................................... 4-50

Figure 4-31 Disconnecting the cables from main PCB and removing the screws .......... 4-53

Figure 4-32 Removing the main PCB ......................................................................... 4-53

Figure 4-33 Removing the Heat Sink ......................................................................... 4-55

Figure 4-34 Applying new thermal pad ...................................................................... 4-56

Figure 4-35 Removing the VGA Card ........................................................................ 4-57

Figure 4-36 Removing the fan module ....................................................................... 4-59

Figure 4-37 Applying new thermal Pad on the fan ...................................................... 4-60

Figure 4-38 Unlocking the CPU ................................................................................. 4-61

Figure 4-39 Installing the CPU................................................................................... 4-63

Figure 4-40 Removing the screws that fixing the Speakers .......................................... 4-64

Figure 4-41 Removing the screws that fixing the DC-IN cable Bracket ....................... 4-66

Figure 4-42 Removing the DC-IN cable ..................................................................... 4-66

Figure 4-43 Removing the screws that fixing the LCD module and tear pieces of tape..4-68

Figure 4-44 Removing the LCD Module .................................................................... 4-69

Figure 4-45 Removing the LCD Mask ....................................................................... 4-71

Figure 4-46 Removing the FL Inverter ....................................................................... 4-72

Figure 4-47 Removing the LCD Unit ......................................................................... 4-72

Figure 4-48 Removing the LCD supports ................................................................... 4-73

Figure 4-49 Removing the coaxial cables ................................................................... 4-74

Figure 4-50 Removing two tapes that fixing the camera .............................................. 4-76

Figure 4-51 Disconnecting the connector and Removing the Camera ........................... 4-76



4.1 General

This section explains how to disassemble the computer and replace Field Replaceable Units

(FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart

below is a guide to which FRUs need to be removed in order to remove others. Always start

by removing the battery pack, next, optional items such as the optional Express card and

optional Media card, then follow the line on the chart to determine which FRU you must

remove first in order to repair the one you think is causing the computer to operate improperly.

Refer to the example at the bottom of the page.

How to see the chart:

This chart shows which

unit(s) you need to

remove in advance

when you replace one

unit.

Example:

When you want to

replace the Function

Board, you need to

remove units in the

hatched boxes above

the box in which the

function Board is

located



Safety Precautions

Before you begin disassembly, read the following safety precautions and observe them

carefully as you work.

DANGER: 1) Always use the genuine battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode. Never heat or disassemble the battery pack, as that could cause leakage of alkaline solution. Never throw the battery pack into a fire, as that could cause the battery pack to explode.

2) The power supply, FL inverter and other components carry high voltages. If you need to turn on the power of a partially disassembled computer to check its operation, be very careful not to touch connectors or components, in order to avoid the risk of electric shock. Also, do not disassemble individual components in first-level maintenance.

WARNING: 1) Turn off the power and disconnect the AC adapter from the power source, to avoid exposure to electric shock.

2) Batteries in the computer retain an electrical charge, so there is danger of electrical shock even when the computer is disconnected from an AC power source. Remove any metal jewelry or accessories such as necklaces, bracelets or rings, in order to reduce the risk of electric shock. Never work with wet or damp hands.

3) Be careful of edges and corners as these may cut.

CAUTION: 1) When you change a component, be sure the replacement component meets the required specifications. Never use foreign parts, to avoid any risk of damage to the computer.

2) To avoid any risk of short-circuit, fire or other internal damage, never allow any metal objects such as screws or paper clips to fall into the unit. Be sure to replace screws with the same size as those removed. Make sure all screws are securely fastened. Loose screws can cause short circuits, resulting in heat, smoke or fire.

3) Before lifting out a FRU or other component, make sure all cables to the component have been disconnected, in order to reduce the risk of accidental electric shock.

4) If you use AC power, be sure to use the cable that came with the computer or one recommended by Toshiba.

5) Make sure that all replacement components meet the specifications for the computer and that all cables and connectors are securely fastened, in order to avoid the risk of electric shock.

6) Some parts inside the computer, such as the CPU and cooling module, become very hot during operation. Conduct repair work after they have cooled. Be careful around the CPU and cooling module to avoid burns.



Before You Begin

Look over the procedures in this section before you begin disassembling the computer.

Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by

removing the AC adapter and the battery pack as instructed in this section:

1. Do not disassemble the computer unless it is operating abnormally.

2. Use only the correct and approved tools.

3. Make sure the working environment is free from the following elements whether you

are using or storing the computer.

Dust and contaminates

Static electricity

Extreme heat, cold and humidity

4. Make sure the FRU you are replacing is causing the abnormal operation by

performing the necessary diagnostics tests described in this manual.

5. Do not perform any operations that are not necessary and use only the described

procedures for disassembling and installing FRUs in the computer.

6. After removing parts from the computer, place them in a safe place away from the

computer so they will not be damaged and will not interfere with your work.

7. You will remove and replace many screws when you disassemble the computer.

When you remove screws, make sure they are placed in a safe place and identified

with the correct parts.

8. When assembling the computer make sure you use the correct screws to secure the

various pieces in place. Screw sizes are listed in their corresponding figures.

9. The computer contains many sharp edges and corners, so be careful not to injure

yourself.

10. After you have replaced a FRU, make sure the computer is functioning properly by

performing the appropriate test on the FRU you have fixed or replaced.



Disassembly Procedures

The computer has three basic types of cable connectors:

Pressure Plate Connectors

Coaxial Cable Connectors

Normal Pin Connectors

To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s

plastic pressure plate and slide the cable out of the connector. To connect the cable to a

Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into

the connector. Secure the cable in place by pushing the sides of the pressure plate down so

the plate is flush with the sides of the connector. Gently pull on the cable to make sure the

cable is secure. If you pull out the connector, connect it again making sure the connector’s

pressure plate is fully lifted when you insert the cable.

Coaxial cables should be disconnected with an antenna coaxial disconnector.

Standard pin connectors are used with all other cables. These connectors can be connected

and disconnected by simply pulling them apart or pushing them together.

Assembly Procedures

After you have disassembled the computer and fixed or repaired the problem that was causing

the computer to operate abnormally, you will need to reassemble the computer.

Install all the removed FRUs following the steps described in the corresponding sections in

this chapter.

While assembling the computer, remember the following general points:

Take your time, making sure you follow the instructions closely. Most problems

arise when you get in a hurry assembling the computer.

Make sure all cables and connectors are securely fastened.

Before securing the FRU or other parts, make sure that screws or the FRU will not

pinch any cables.

Check that all latches are closed securely in place.

Make sure all the correct screws are used to secure all FRUs. Using the wrong

screw can either damage the threads on the screw or the head of the screw and

may prevent proper seating of an FRU.

After installing a FRU in the computer, confirm that the FRU and the computer are

functioning properly.



Tools and Equipment

The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the

safety of those around you. Proper use of these devices will increase the success rate of your

repairs and lower the cost for damaged or destroyed parts. The following equipment is

necessary to disassemble and reassemble the computer:

One M2 point size 0 Phillips screwdriver

One M2.5/M3 point size 1 Phillips screwdriver

One screwdriver for stud screw

One 4 mm flat-blade screwdriver

Tweezers, to lift out screws that you cannot grasp with your fingers

ESD mats for the floor and the table you are working on

An ESD wrist strap or heel grounder

Anti-static carpeting or flooring

Air ionizers in highly static sensitive areas

Plastic card the size of a credit card

Antenna coaxial cable disconnector



Screw Tightening Torque

When you fasten screws, be sure to follow the torque list below.

CAUTION: Overtightening can damage components and screws; undertightening can

result in electrical shorts or other damage if screws or components come

loose.

NOTE: Toshiba recommends that you use an electric screwdriver for quick and easy

operations.

M2 0.167 N·m (1.7 kgf·cm)

M2.5 0.294 N·m (3.0 kgf·cm)

M3 0.549 N·m (5.6 kgf·cm)

NOTE: The computer contains several flathead screws. These screws have less contact

area with the screwdriver, so be careful to press firmly enough to prevent the

screwdriver from slipping out and damaging the screw head.



Color of Screw Shaft

To avoid mistakes on the screw length, screw shafts are colored as follows:

Even number length screw: brown

Odd number length screw: white

Special length screw: blue (Screws whose lengths are indicated to one

or more decimal places such as 2.5 mm or 2.8 mm.)

Marking of Screws on the Computer Body

To make maintenance of the computer easier, markings of the kinds of the screws including

the types and lengths of the screws are indicated on the computer body.

Kind of screws Symbol

BIND screw B

FLAT HEAD screw F

SUPER THIN HEAD screw S

TAPPING screw T

Other screws U

(Unique screws, STUD, etc.)

Examples:

6 mm BIND screw B6

12 mm BIND screw B12

4 mm FLAT HEAD screw F4

(Indicates the screwed length in round number regardless the length of the stud.)



4.2 Battery pack

Removing the Battery pack

To remove the battery pack, follow the steps below and refer to Figure 4-1.

CAUTION: When handling battery packs, be careful not to short-circuit the terminals.

Also do not drop, hit or apply impact, do not scratch, break, twist or bend

the battery pack.

1. Turn off the power of the computer.

2. Disconnect the AC adapter and other external devices from the computer.

3. Turn the computer face down.

4. Release the battery lock. Pull out the battery pack while sliding the battery latch as

shown in the following figure.

NOTE: For environmental reasons, do not throw away a spent battery pack.

Figure 4-1 Removing the battery pack

Battery lock

Battery latch



Installing the Battery pack

To install the battery pack, follow the steps below and refer to Figure 4-1.

CAUTION: The battery pack is a lithium ion battery, which can explode if not properly

replaced, used, handled or disposed of. For environmental reasons, collect

the spent battery packs. Use only batteries recommended by Toshiba for

replacements.

NOTE: Check the battery’s terminals visually. If they are dirty, wipe them clean with a

dry cloth.

1. Turn off the power of the computer.

2. Connect the AC adapter and all other external devices to the computer.

3. Push the battery pack into the battery slot. Make sure the battery pack is installed

securely.

4. Slide the battery lock into the lock position.



4.3 Express card

Removing the Express card

To remove the Express card, follow the steps below and refer to Figure 4-2.

CAUTION: Before you remove the Express card, refer to the notebook’s documentation

and to your operating system documentation for proper procedures and

precautions.

1. Turn the computer face up.

2. Press the Express card to pop the Express card out.

3. Grasp the Express card and pull it out.

Figure 4-2 Removing the Express card



Installing the Express card

To install the Express card, follow the steps below and refer to Figure 4-2.

1. Insert the Express card into the card slot.

2. Push it carefully to ensure a firm connection.



4.4 Media card

Removing the Media card

To remove the Media card, follow the steps below and refer to Figure 4-3.

CAUTION: Before you remove the Media card, refer to the card’s documentation and to

your operating system documentation for proper procedures and

precautions.

1. Push the Media card in and release it to pop the card out.

2. Grasp the Media card and pull it out.

Figure 4-3 Removing the Media card



Installing the Media card

To install the Media card, follow the steps below and refer to Figure 4-3.

1. Insert the Media card in the Media card slot.

2. Push it carefully to ensure a firm connection.



4.5 HDD

CAUTION: When handling the HDD, do not press the top surface as shown by the arrow.

Hold it by the sides.

Removing the HDD

To remove the HDD, follow the steps below and refer to Figure 4-4 to 4-6.

1. Turn the computer upside down.

2. Loosen the screw (with an e-ring) and remove the HDD cover.

Figure 4-4 Removing the HDD cover



3. Remove the following screws securing HDD module.

M2 3L FLAT HEAD screw 4

4. Pull the tab of the HDD assembly to remove it from the connector of the HDD

cable. Be careful not to damage the connector.

Figure 4-5 Removing the HDD assembly

NOTE: The following steps describe how to disassemble the HDD assembly, however,

do not disassemble if the HDD is working properly.

5. Place the HDD assembly on a flat surface, and remove the following screws.


6. Separate the HDD and HDD bracket.



CAUTION: Do not apply pressure to the top or bottom of the HDD.

Figure 4-6 Separating the HDD and HDD bracket



Installing the HDD

To install the HDD, follow the steps below and refer to Figure 4-4 to 4-6.

CAUTION: Do not hold the HDD by its top and bottom flat surfaces. It may damage

the HDD.

1. Seat the HDD in the HDD bracket and secure the following screws.


2. Put the HDD into its slot and connect the HDD to the connector.

3. Secure them with the following screws.


CAUTION: Do not apply pressure to the center of the HDD pack. It may damage the

HDD pack. Hold the HDD pack by its corners.

4. Set the HDD cover and secure it with the screw (with an e-ring).



4.6 Memory module

Removing the Memory module

To remove the memory module, make sure the computer is in boot mode and powered off,

follow the steps below and refer to Figures 4-7 to 4-8.

1. Loosen the screw (with an e-ring) and remove the HDD cover, underneath which

there also installing the Memory module besides the HDD module.

Figure 4-7 Removing the HDD cover



2. Press two latches outward and remove the memory module.

(the First one)

(the second one)

Figure 4-8 Removing the memory module



Installing the Memory module

To install the memory module, make sure that the computer is in boot mode and powered off,


CAUTION: When installing only one memory module, be sure to insert it into slot A.

Otherwise, the computer or the memory may not work properly

operly.

Do not touch the connectors on the memory module or on the computer.

Dust and stains on the connectors may cause memory access problems.

1. Insert the memory module into the connector slantwise and press it to connect firmly.

CAUTION: The power must be turned off when you insert a memory module. Inserting a

memory module with the power on might damage the module or the

computer itself.

Never press hard or bend the memory module.

2. Seat the HDD cover and secure it with the screw (with an e-ring).

3. When the power is turned on, the computer automatically checks the memory size.

Confirm that the new memory is detected correctly.

4. If the memory is not detected, check that it is connected correctly.



4.7 Wireless LAN card

Removing the Wireless LAN card

To remove the wireless LAN card, make sure the computer is in boot mode and powered off,


CAUTION: Do not try to remove the wireless LAN card with the computer turned on.

The computer or the wireless LAN card can be damaged. Do not touch the

connectors on the wireless LAN card module on the computer. Debris on the

connectors may cause wireless LAN card access problems.

1. Loosen the screw (with an e-ring) and remove the wireless LAN cover.

Figure 4-9 Removing the wireless LAN Cover

2. Tear one piece of tape that fixing the wireless LAN antennas.

3. Remove the following screw and wireless LAN antennas.


4. Disconnect the wireless LAN card from the connector on the main board. Be careful

not to damage the connector.

5. Remove the WLAN board from the system at the pop-up angle.



Figure 4-10 Removing tape and disconnecting wireless LAN antennas

Figure 4-11 Removing the wireless LAN card



Installing the Wireless LAN card

To install the wireless LAN card, make sure that the computer is in boot mode and powered

off, follow the steps below and refer to Figures 4-9 to 4-11.

CAUTION: Be sure to switch the computer off before installing the wireless LAN card.

Otherwise, the computer or the wireless LAN card may be damaged.

1. Insert the wireless LAN card into connector at an angle on the main board.

2. Gently push the wireless LAN card down and secure the wireless LAN card with the

following screw.


3. Connect the wireless LAN antenna cables (white antenna cable should be connected

with the 2 connector; black antenna cable should be connected with the 1 connector) to

the connectors on the wireless LAN card.

CAUTION: There are two MAC address barcode labels in the package containing the

new wireless LAN board. Apply one label on the wireless LAN board and

one on the box the computer was in. Before you apply the new labels,

remove the old ones from the wireless LAN board and the box. The

computer may have MAC address barcode labels for both wired and

wireless LANs. Be sure to replace the correct label.



4.8 Optical Disc Drive module

Removing the Optical Disc Drive module

To remove the Optical Disc Drive module, follow the steps below and refer to Figures 4-12

and 4-13.

CAUTION: The Optical Disc Drive module can become hot with use. Be careful when

removing the module.

1. Remove the following screw securing the latch of the Optical Disc Drive.


2. While pulling the module towards the direction of the arrow in the figure below,

remove the Optical Disc Drive module.

Figure 4-12 Removing the Optical Disc Drive module



3. Remove the following screws securing the ODD bracket.

M2 2.5L FLAT HEAD screw 2

Figure 4-13 Disassembling the Optical Disc Drive module



Installing the Optical Disc Drive module

To install the Optical Disc Drive module, follow the steps below and refer to Figures 4-12

and 4-13.

1. Set the ODD bracket and secure it with the following screws.


2. Insert the Optical Disc Drive module firmly into the computer to connect it to the

connector on the main board.

3. Secure one screw as follows. (The Optical Disc Drive is latched.)




4.9 Keyboard

Removing the Keyboard

To remove the keyboard, follow the steps below and refer to Figures 4-14 to 4-17.

1. Remove the following screws securing the bottom of the keyboard around on the

bottom case.


2. Turn the computer over and open the display and remove the keyboard cover.

Figure 4-14 Removing the screws securing keyboard cover

Figure 4-15 Removing the keyboard cover

3. Remove the following screws securing the keyboard plate on the Top case.




Figure 4-16 Removing the screws securing keyboard plate

4. Lift the keyboard plate upward a little and turn it facedown on the palm rest.

Disconnect the keyboard flexible cable and the LED cable on the main board, and

then remove the keyboard.

Figure 4-17 Lifting the keyboard plate

Installing the Keyboard



To install the keyboard, follow the steps below and refer to Figures 4-14 to 4-17.

1. Place the keyboard facedown on the top cover.

2. Connect the keyboard flexible cable and the LED cable on the main board.

3. Turn the keyboard face up and set it in place.

4. Secure the keyboard with two screws on the top case.


5. Make sure that there is no gap between the keyboard and the edge of the top cover.

6. Place the keyboard around on the top case

7. Secure the keyboard around with two screws on the bottom case.




4.10 Top cover

Removing the Top cover

To remove the Top cover, follow the steps below and refer to Figures 4-18 to 4-20.

1. Remove the following screws securing the bottom case.


M2.5 5L FLAT HEAD screw 2



Figure 4-18 Removing the screws on the bottom case



2. Turn the bottom case face up and disconnect the Touch pad FPC, Power Board

FPC, Bluetooth cable, Finger print FPC and Touch Pad on/off FPC from the

main board.

3. Remove the following screws securing the Top cover.


Figure 4-19 Removing the screws and disconnecting the cable on the top case



4. Separate the Top cover from the bottom case.

NOTE: remove the top cover according to the direction of the arrow.

Figure 4-20 Removing Top cover

1

2

2

3



Installing the Top cover

To install the top case, follow the steps below and refer to Figures 4-18 to 4-20.

1. Install the Top cover on the bottom case.

2. Secure the following screws on the Top cover.


3. Connect the Touch pad FPC, Power Board FPC, Bluetooth cable, Finger print cable

and Touch pad ON/OFF cable with connector on the main PCB, and turn the bottom

case face down.

4. Secure the following screws on the bottom case.







4.11 Touch pad Board

Removing the Touch pad Board

To remove the touch pad Board, follow the steps below and refer to Figures 4-21 and 4-22.

1. Remove one piece of tape and disconnect the Touch pad board FPC, disconnect the

FPC that connecting the touch pad with touch pad board.

Figure 4-21 Removing touch pad FPC

2. Remove the following screws securing the touch pad board and remove the touch

pad board from the Top cover.

M2 3L FLATHEAD screw 2

Figure 4-22 Removing the touch pad Button board



Installing the Touch pad board

To install the touch pad button, follow the steps below and refer to Figures 4-21 and 4-22.

1. Install the touch pad board to the slot and secure it with 2 screws.

M2 3L FLATHEAD screw 2

2. Connect the FPC cable that connecting the touch pad board with the touch pad,

connect the touch pad board FPC and paste one piece of tape to fix it.



4.12 Finger Print board

Removing the Finger Print board

To remove the Finger Print board, follow the steps below and refer to Figure 4-23.

1. Remove the following screws on the Touch pad button board.


2. Separate the touch pad button board with finger print board. (be careful about the

connector in case of damage)

Figure 4-23 Separating the touch pad board from finger Print broad



Installing the Finger Print board

To install the Finger Print board, follow the steps below and refer to Figure 4-23.

1. Seat the Finger Print board in place while inserting the connector side into the guide.

2. Secure the following screws on Touch pad button board.




4.13 Bluetooth

Removing the Bluetooth

To remove the Bluetooth, follow the steps below and refer to Figures 4-24 to 4-26.

1. Tear one piece of tape that fixing the Bluetooth cable and remove 2 screws on the

Bluetooth cover.


2. Take the Bluetooth cover and Bluetooth out of the system.

Figure 4-24 Removing the Bluetooth Bracket

Figure 4-25 Removing the Bluetooth



3. Separate the Bluetooth cable from the Bluetooth module.

Figure 4-26 Separating the Bluetooth From its cable



Installing the Bluetooth

To install the Bluetooth, follow the steps below and refer to Figures 4-24 to 4-26.

1. Connecting the Bluetooth cable with Bluetooth.

2. Install the Bluetooth on the Top case.

3. Install the Bluetooth cover on the Top case and secure the Bluetooth cover with the

following screws.


4. Paste one piece of tape to fix the Bluetooth cable.



4.14 Touch pad on/off board and Touch Pad Bracket

Removing the Touch pad on/off board and Touch pad bracket

To remove the touch pad button on/off board and Touch Pad bracket, follow the steps below

and refer to Figure 4-27 and 4-28.

1. Tear one piece of tape and remove the screws as the following which fix the Touch

pad on/off board, and then take the touch pad on/off board out of the top case.


Figure 4-27 Removing the touch pad on/off Board

Tape



2. Remove the screws as the following that fixing the touch pad bracket and tear the tape,

and then take the touch pad bracket out of the top case.


Figure 4-28 Removing the touch pad Bracket



Installing the Touch pad on/off board and Touch pad Bracket

To install the touch pad on/off board and Touch Pad bracket, follow the steps below and refer

to Figure 4-27 and 4-28.

1. Install the Touch pad bracket on the Top case and secure the screws as the following

and paste the tape.


2. Install the Touch pad on/off board on the top case and secure the screws as the

following, and then paste on piece of tape to fix it.




4.15 Power Board

Removing the Power Board

To remove the Power Board, follow the steps below and refer to Figures 4-29.

1. Remove 1 screw as the following that fixing the power board.

M2 3 FLAT HEAD screw 1

2. Take the power board out of the top case.

Figure 4-29 Removing the Power board



Installing the Power Board

To install the Power Board, follow the steps below and refer to Figures 4-29.

1. Place the Power Board on the system.

2. Secure the screw as the following.

M2 3 FLAT HEAD screw 1



4.16 LAN Board

Removing the LAN Board

To remove the LAN Board, follow the steps below and refer to Figures 4-30.

1. Tear 2 piece of tape and remove the screw as the following, Disconnect the Connector

and take the LAN board out of the system.


Figure 4-30 Removing the LAN board



Installing the LAN Board

To install the LAN Board, follow the steps below and refer to Figures 4-30.

1. Install the LAN board on the bottom case, connect the connector and paste two pieces

of tape to fix it, secure the screw as the following.




4.17 Main PCB

Removing the Main PCB

To remove the Main PCB, follow the steps below and refer to Figures 4-31 and 4-32.

1. Disconnect the speaker cable, DC-IN Port cable, Coaxial cable and camera cable

from the main PCB and remove six pieces of tape (10*30mm) securing the speaker

cable, remove the screws as the following that fixing the LVDS cable.


2. Remove the screws as the following, and then take the mental bracket and

motherboard out of the system.





Figure4-31 Disconnecting the Cables from main PCB and removing the screws

CAUTION:

When routing speaker cable, please put it

by the rib, as picture shown. Please do not

put the speaker cable on the rib.



Figure 4-32 Removing the main PCB.

Installing the Main PCB

To install the Main PCB, follow the steps below and refer to Figures 4-31 and 4-32.

1. Install the main PCB and mental bracket on the bottom case, and secure the main PCB

and mental bracket to the bottom case using the following screws.



2. Connect the speaker cable, DC-IN Port cable, Coaxial cable and Camera cable with

the main PCB and paste six pieces of tape to secure the speaker cable. Secure the

screw as the following that fixing the coaxial cable.




4.18 Heat Sink

Removing the heat sink

To remove the heat sink, follow the steps below and refer to Figure 4-33.

1. Remove the following screws securing the heat sink by order.


2. Take the heat sink from the slot.

Figure4-33 Removing the Heat Sink

CAUTION: Remove the screws in the order of mark “6”,”5”,“4”,“3”, “2” and “1”

on the CPU holder.



Installing the Heat Sink

To install the Heat Sink, follow the steps below and refer to Figure 4-33 and 4-34.

1. Apply new thermal pad on the heat sink as shown in the following figure. Stick the

thermal pad on heat sink follow the mark. (Be sure to clean off all old pads before

applying new thermal pad).

CAUTION: When installing the CPU, apply new thermal pad on the top of the CPU

chip. When installing the fin, make sure the bottom of the fin covers the top

of the CPU.

Figure 4-34 Applying new thermal pad

2. Install the CPU heat sink

3. Secure the CPU heat sink with the following screws in the numbered order as shown

on the holder.


H00001310

0

H000013090



4.19 VGA Card

Removing the VGA Card

To remove the VGA Card, follow the steps below and refer to Figure 4-35.

1. Remove the following screws securing the VGA Card.


2. Remove the VGA from the slot.

Figure4-35 Removing the VGA Card



Installing the VGA Card

To install the VGA Card, follow the steps below and refer to Figure 4-35.

1. Install the VGA Card.

2. Secure the VGA Card with the following screws.




4.20 Fan

Removing the Fan

To remove the fan, follow the steps below and refer to Figure 4-36.

1. Remove the following screws securing the fan and disconnect the fan cable that

connecting the fan with motherboard.


2. Remove the fan from the slot.

Figure4-36 Removing the Fan Module



Installing the Fan

To install the fan, follow the steps below and refer to Figure 4-36 and 4-37.

1. Apply new thermal pad on the fan as shown in the following figure. Stick the thermal

pad on fan follow the mark. (Be sure to clean off all old pad before applying new

thermal pad).

Figure 4-37 Apply new thermal pad on the fan

2. Install the fan.

3. Secure the fan with the following screws and connect the cable that connecting the fan

cable with motherboard.


H000013120



4.21 CPU

Removing the CPU

To remove the CPU, follow the steps below and refer to Figures 4-38.

CAUTION: 1) The CPU can become very hot during operation. Be sure to let it cool

before starting repair work.

2) When you remove the CPU, wipe the grease off of the top of the CPU.

Apply new grease before installing.

CAUTION: When removing the heat sink, be careful not to damage the CPU under the

fin.

Thoroughly clean the grease from the thermal module.

1. Unlock the CPU by turning the cam counterclockwise on the CPU socket 180

degrees using a flat-blade screwdriver.

Figure 4-38 Unlocking the CPU



2. Remove the CPU.

CAUTION: When removing the CPU, lift it straight up. Otherwise, pins on the CPU may

be damaged.



Installing the CPU

To install the CPU, follow the steps below and refer to Figures 4-38 to 4-39.

4. Make sure the cam is in the open position.

5. Seat the CPU in the CPU socket. Make sure the direction and position of CPU is

correct to avoid damaging pins on the CPU.

CAUTION: Place the CPU as shown below. (Pay attention to the position of the triangle

mark on the CPU.)

6. Secure the CPU by turning the cam on the CPU socket 180 degrees clockwise with a

flat-blade screwdriver (in the order shown in the figure below).

Figure 4-39 Installing the CPU



4.22 Speaker

Removing the Speaker

To remove the speaker, follow the steps below and refer to Figure 4-40.

1. Remove the following screws securing the two speakers.


2. Remove the speaker from the bottom case.

Figure 4-40 Removing the screws that fixing the speakers



Installing the Speaker

To install the speaker, follow the steps below and refer to Figure 4-40.

1. Install the two speakers.

2. Secure the following screws on two speakers.




4.23 DC-IN Cable

Removing the DC-IN cable

To remove the DC-IN cable, follow the steps below and refer to Figure 4-41 to 4-42.

1. Remove the following screw securing the DC-IN cable.


2. Remove the DC-IN cable Bracket and DC-IN cable from the bottom case.

Figure 4-41 Removing the DC-IN cable Bracket

Figure 4-42 Removing the DC-IN cable



Installing the DC-IN cable

To install the DC-IN cable, follow the steps below and refer to Figure 4-41 to 4-42.

1. Install the DC-IN cable and DC-IN cable bracket on the bottom case.

2. Secure the following screw securing DC-IN cable




4.24 LCD Module

Removing the LCD Module

To remove the LCD Module, follow the steps below and refer to Figure 4-43 to 4-44.

1. Remove three pieces of tape securing the Wireless LAN Cable and Coaxial Cable and

pull the cables out of the cable guide.

2. Remove the following screws securing the LCD Module.


Figure 4-43 Removing the Screws and tape

Tape



3. Remove the LCD module out of the system.

Figure 4-44 Removing the LCD Module



Installing the LCD Module

To install the LCD Module, follow the steps below and refer to Figure 4-43 to 4-44.

1. Install the LCD Module.

2. Secure the following screws on the LCD Module.


3. Paste 3 pieces of tape to fix the Wireless LAN cable and Coaxial cable and arrange

the cables along the guides.



4.25 LCD unit/FL inverter

Removing the LCD unit/FL inverter

To remove the LCD unit/FL inverter, follow the steps below and refer to Figures 4-45 to 4-49.

1. Remove the following screws securing the LCD bezel.

M2 5L (K) screw 4

2. Remove the LCD bezel as arrow shown while releasing the latches.

Figure 4-45 Removing the LCD bezel

1

2

2

3



3. Remove 1 piece of tape securing FL cable and disconnect the FL cable from connector

CN1, and HV cable from connector CN2, and then remove the FL inverter.

Figure 4-46 Removing the FL inverter

4. Remove the following screws securing the LCD unit on LCD back cover.


5. Remove the LCD unit from LCD back cover, and place the LCD back cover facedown

on a protective surface.

Figure 4-47 Removing the LCD Unit

CN 1 CN 2



NOTE: 1) Be careful not to apply pressure to the ICs along the edge of LCD unit. The

ICs are easily damaged.

2) For environmental reasons, do not throw away a malfunctioning LCD unit

(or FL). Please follow local ordinances or regulations for its disposal.

6. Remove the following screws securing the LCD supports and then remove them.


Figure 4-48 Removing the LCD supports



6. Remove one piece of tape on coaxial cable connector.

7. Disconnect coaxial cable from the connector and remove the cable.

Figure 4-49 Removing the coaxial cable



Installing the LCD unit / FL inverter

To install the LCD unit / FL inverter, follow the steps below and refer to Figures 4-44 to 4-

49.

1. Connect the LCD cable to the LCD unit.

2. Secure one piece of tape on LCD cable connector.

3. Seat two LCD supports on the LCD and secure them with the following screws.


CAUTION: When installing the LCD support, do not mistake the left for the right and

vice versa. “L” for the left, “R” for the right and “UP” for the up of the

bracket are marked on the bracket.

5. Seat the LCD unit on the display cover.

6. Secure the following screws to attach the LCD unit.


7. Connect the FL cable to connector CN1 and the HV cable to connector CN2, then fix

1 piece of tape on the HV cable.

8. Install the FL inverter in place.

9. Seat the LCD mask pressing firmly all around to secure the latches.

10. Secure the LCD mask with the following screws.

M2 5L (K) screw 4



4.26 Camera

Removing the Camera

To remove the camera, follow the steps below and refer to Figures 4-50 and 4-51.

1. Tear two piece of tape that fixing the camera, disconnect the cable and take the

camera out of the LCD back cover.

Figure 4-50 Removing two tapes that fixing the camera

Figure 4-51 Disconnecting the connector and Removing the Camera



Installing the Camera

To install the camera, follow the steps below and refer to Figures 4-50 and 4-51.

1. Install the Camera on the LCD back cover.

2. Connect the cable and paste two pieces of tape to fix it.

Appendix A Handling the LCD Module Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] A-1

Appendix A P

Appendix A Handling the LCD Module

Precautions for handling the LCD module

The LCD module can be easily damaged during assembly or disassembly. Observe the

following precautions when handling the LCD module:

1. When installing the LCD module in the LCD cover, be sure to seat it so that it is

properly aligned and maximum visibility of the display is maintained.

2. For the LCD module, be careful to align the four holes at the right side and left side of

the LCD module with the corresponding holes in the LCD cover before securing the

module with four screws.

Do not force the module into place, because stress can affect its performance.

Also, the panel’s polarized surface is easily scarred, so be carefully when handling it.

Appendices Appendix A Handling the LCD Module

A-2 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try

breathing on the surface to create a light condensate and wipe it again.

If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a

cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.

4. If water or other liquid is left on the panel’s surface for a long period, it can change

the screen’s tint or stain it. Be sure to quickly wipe off any liquid.


Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] A-3

5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object,

which could cause breakage or cracks.

6. CMOS-LSI circuits are used in the module, so guard against damage from

electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the

module.

Appendices Appendix A Handling the LCD Module

A-4 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual

7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.

8. Do not store the module at temperatures below specifications. Cold can cause the

liquid crystals to freeze, lose their elasticity or otherwise suffer damage.


Satellite M500/M505/M507 Maintenance Manual [CONFIDENTIAL] A-5

9. Do not disassemble the LCD module. Disassembly can cause malfunctions.

10. If you transport the module, do not use packing material that contains epoxy resin

(amine) or silicon glue (alcohol or oxime). These materials can release gas that can

damage the panel’s polarization.

Appendix B Board Layout Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] B-1

Appendix B Board Layout

B.1 Main Board Front View

Figure B-1 Main board layout (front)

Appendices Appendix B Board Layout

B-2 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance

Manual

Table B-1 Main board connectors (front)

Number Name

CON6202 Camera / Int. MIC connector

CON3701 LVDS connector

CON6503 Power button connector

CON6601 FUNCTION BRD connector

CON6201 TouchPanel connector

CON4801 KB connector

CON5602 SIM card slot

CON5601 Mini card connector

CON6701 LAN BRD connector

CON4803 Keyboard LED connector

CON4804 TP ON/OFF connector

CON6204 FELICA connector

CON6203 Blue tooth connector

CON4802 Touch Pad connector

CON4101 Internal speaker connector

CON5401 New Card slot

CON6501 Modem connector

J7701 DC IN connector


Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL]

B-3

B.2 Main Board Back View

Figure B-2 Main board layout (back)



Manual

Table B-2 Main board connectors (back)

Number Name

CBT_CON1 (HOT BAR) FUNCTION BRD connector

CON3801 RGB connector

CON4901 FAN connector

CON7701 Battery Connector

CON6502 DEBUG CARD connector

CON6001 HDD connector

CON6002 ODD connector

CON6003 SSD connector

CON2101 Memory slot

CON2201 Memory slot


CON0701 AMD HDT Debug connector

CON3501 Graphics MXM connector


CON5001 Media Card slot

CON3901 HDMI connector

CON6107 eSATA / USB Combo connector

CON6106 USB connector

CON5101 1394 connector

CON4202 MIC JACK

CON4201 HP/ SPDIF JACK



B-5

B.3 LAN Board Front and Back View

(front)

(back)

Figure B-3 LAN Board layout (front/back)

Table B-3 LAN Board connectors (front/back)

Number Name

LCON301 RJ45 / FJ11 JACK

LCON103 USB JACK



Manual

LCON101 (HOT BAR) LAN board interface



B-7

B.4 Touchpad Board Front and Back View

(front)

(back)

Figure B-4 Touchpad Board layout (front/back)

Table B-4 Touchpad Board connector (back)

Number Name

A1TP_CON1 Touch Pad Module connector

A1TP_J1 Touch Pad BD to FP BD connector

A1TP_CON2 Touch Pad BD to MB connector



Manual

B.5 Finger Printer Board Front and Back View

(front)

(back)

Figure B-5 Finger Printer Board layout (front/back)

Table B-5 Finger Printer Board connectors (back)

Number Name

F_J1 PF BD to Touch Pad BD interface



B-9

B.6 Inverter Board Front and Back View

(front)

(back)

Figure B-7 Inverter Board layout (front/back)

Table B-7 Inverter Board connectors (front)

Number Name

CN1 Input connector

CN2 Output connector

Appendix C Pin Assignments Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] C-1

Appendix C

Appendix C Pin Assignments

Main board

C.1 CON2101 SO-DIMM0 connector (200-pin)

Table C-1 SO-DIMM0 connector (200-pin) (1/3)

Pin No. Signal Name I/O Pin No. Signal Name I/O

1 M_VREF_MCH - 2 GND -

3 GND - 4 M_A_DQ61 I/O

5 M_A_DQ58 I/O 6 M_A_DQ63 I/O

7 M_A_DQ57 I/O 8 GND -

9 GND - 10 M_A_DM7 I/O

11 M_A_DQS#7 I/O 12 GND -

13 M_A_DQS7 I/O 14 M_A_DQ59 I/O

15 GND - 16 M_A_DQ62 I/O

17 M_A_DQ60 I/O 18 GND -

19 M_A_DQ56 I/O 20 M_A_DQ54 I/O

21 GND - 22 M_A_DQ50 I/O

23 M_A_DQ51 I/O 24 GND -

25 M_A_DQ55 I/O 26 M_A_DM6 I/O

27 GND - 28 GND -

29 M_A_DQS#6 I/O 30 M_CLK_DDR0

31 M_A_DQS6 I/O 32 M_CLK_DDR#0

33 GND - 34 GND -

35 M_A_DQ49 I/O 36 M_A_DQ48 I/O

37 M_A_DQ53 I/O 38 M_A_DQ52 I/O

39 GND - 40 GND -

41 GND - 42 GND -

43 M_A_DQ42 I/O 44 M_A_DQ20 I/O

45 M_A_DQ45 I/O 46 M_A_DQ46 I/O

47 GND - 48 GND -

49 M_A_DQS#5 I/O 50 NC -

51 M_A_DQS5 I/O 52 M_A_DM5 I/O

53 GND - 54 GND -

55 M_A_DQ18 I/O 56 M_A_DQ44 I/O

57 M_A_DQ19 I/O 58 M_A_DQ47 I/O

59 GND - 60 GND -

61 M_A_DQ39 I/O 62 M_A_DQ38 I/O

Appendices Appendix C Pin Assignments

B-2 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual



63 M_A_DQ32 I/O 64 M_A_DQ34 I/O

65 GND - 66 GND -

67 M_A_DM4 I/O 68 M_A_DQS#4 I/O

69 NC - 70 M_A_DQ4 I/O

71 GND - 72 GND -

73 M_A_DQ33 I/O 74 M_A_DQ37 I/O

75 M_A_DQ36 I/O 76 M_A_DQ35 I/O

77 GND - 78 GND -

79 M_CKE0 I 80 M_CKE1 I

81 +1.8V - 82 +1.8V -

83 NC - 84 NC -

85 M_A_BS2 I 86 M_A_A14 -

87 +1.8V - 88 +1.8V -

89 M_A_A12 I/O 90 M_A_A11 I/O

91 M_A_A9 I/O 92 M_A_A7 I/O

93 M_A_A8 I/O 94 M_A_A6 I/O

95 +1.8V - 96 +1.8V -

97 M_A_A5 I/O 98 M_A_A4 I/O

99 M_A_A3 I/O 100 M_A_A2 I/O

101 M_A_A1 I/O 102 M_A_A0 I/O

103 +1.8V - 104 +1.8V -

105 M_A_A10 I/O 106 M_A_BS1 I

107 M_A_BS0 I 108 M_A_RAS# I

109 M_A_WE# I 110 M_CS#0 I

111 +1.8V - 112 +1.8V -

113 M_A_CAS# I 114 M_ODT0 I

115 M_CS#1 I 116 M_A_A13 I/O

117 +1.8V - 118 +1.8V -

119 M_ODT1 I 120 NC -

121 GND - 122 GND -

123 M_A_DQ31 I/O 124 M_A_DQ30 I/O

125 M_A_DQ27 I/O 126 M_A_DQ26 I/O

127 GND - 128 GND -

129 M_A_DQS#3 I/O 130 M_A_DM3 I/O

131 M_A_DQS3 I/O 132 GND -





133 GND - 134 M_A_DQ24 I/O

135 M_A_DQ29 I/O 136 M_A_DQ28 I/O

137 M_A_DQ25 I/O 138 GND -

139 GND - 140 M_A_DQ23 I/O

141 M_A_DQ16 I/O 142 M_A_DQ21 I/O

143 M_A_DQ19 I/O 144 GND -

145 GND - 146 M_A_DQS#2 I/O

147 M_A_DM2 I/O 148 M_A_DQS2 I/O

149 GND - 150 GND -

151 M_A_DQ22 I/O 152 M_A_DQ20 I/O

153 M_A_DQ17 I/O 154 M_A_DQ47 I/O

155 GND - 156 GND -

157 M_A_DQ13 I/O 158 M_A_DQ15 I/O

159 M_A_DQ11 I/O 160 M_A_DQ9 I/O

161 GND - 162 GND -

163 NC - 164 M_CLK_DDR1 I

165 GND - 166 M_CLK_DDR#1 I

167 M_A_DQS#1 I/O 168 GND -

169 M_A_DQS1 I/O 170 M_A_DM1 I/O

171 GND - 172 GND -

173 M_A_DQ8 I/O 174 M_A_DQ14 I/O

175 M_A_DQ12 I/O 176 M_A_DQ10 I/O

177 GND - 178 GND -

179 M_A_DQ2 I/O 180 M_A_DQ7 I/O

181 M_A_DQ3 I/O 182 M_A_DQ1 I/O

183 GND - 184 GND -

185 M_A_DM0 I/O 186 M_A_DQS#0 I/O

187 GND - 188 M_A_DQS0 I/O

189 M_A_DQ0 I/O 190 GND -

191 M_A_DQ4 I/O 192 M_A_DQ5 I/O

193 GND - 194 M_A_DQ6 I/O

195 SMB_DAT_S I/O 196 GND -

197 SMB_CLK_S I/O 198 GND -

199 +3VS - 200 GND -



C.2 CON2201 SO-DIMM1 connector (200-pin)



1 M_VREF_MCH - 2 GND -

3 GND - 4 M_B_DQ59 I/O

5 M_B_DQ63 I/O 6 M_B_DQ62 I/O

7 M_B_DQ58 I/O 8 GND -

9 GND - 10 M_B_DM7 I/O

11 M_B_DQS#7 I/O 12 GND -

13 M_B_DQS7 I/O 14 M_B_DQ61 I/O

15 GND - 16 M_B_DQ57 I/O

17 M_B_DQ56 I/O 18 GND -

19 M_B_DQ60 I/O 20 M_B_DQ48 I/O

21 GND - 22 M_B_DQ51 I/O

23 M_B_DQ54 I/O 24 GND -

25 M_B_DQ53 I/O 26 M_B_DM6 I/O

27 GND - 28 GND -

29 M_B_DQS#6 I/O 30 M_CLK_DDR2 I

31 M_B_DQS6 I/O 32 M_CLK_DDR#2 I

33 GND - 34 GND -

35 M_B_DQ50 I/O 36 M_B_DQ49 I/O

37 M_B_DQ55 I/O 38 M_B_DQ52 I/O

39 GND - 40 GND -

41 GND - 42 GND -

43 M_B_DQ42 I/O 44 M_B_DQ40 I/O

45 M_B_DQ44 I/O 46 M_B_DQ45 I/O

47 GND - 48 GND -

49 M_B_DQS#5 I/O 50 NC -

51 M_B_DQS5 I/O 52 M_B_DM5 I/O

53 GND - 54 GND -

55 M_B_DQ47 I/O 56 M_B_DQ41 I/O

57 M_B_DQ43 I/O 58 M_B_DQ46 I/O

59 GND - 60 GND -

61 M_B_DQ35 I/O 62 M_B_DQ36 I/O





63 M_B_DQ38 I/O 64 M_B_DQ32 I/O

65 GND - 66 GND -

67 M_B_DM4 I/O 68 M_B_DQS#4 I/O

69 NC - 70 M_B_DQS4 I/O

71 GND - 72 GND -

73 M_B_DQ34 I/O 74 M_B_DQ37 I/O

75 M_B_DQ39 I/O 76 M_B_DQ33 I/O

77 GND - 78 GND -

79 M_CKE2 I 80 M_CKE3 I

81 +1.8V - 82 +1.8V -

83 NC - 84 NC -

85 M_B_BS2 I 86 M_B_A14 -

87 +1.8V - 88 +1.8V -

89 M_B_A12 I 90 M_B_A11 I

91 M_B_A9 I 92 M_B_A7 I

93 M_B_A8 I 94 M_B_A6 I

95 +1.8V - 96 +1.8V -

97 M_B_A5 I 98 M_B_A4 I

99 M_B_A3 I 100 M_B_A2 I

101 M_B_A1 I 102 M_B_A0 I

103 +1.8V - 104 +1.8V -

105 M_B_A10 I 106 M_B_BS1 I

107 M_B_BS0 I 108 M_B_RAS# I

109 M_B_WE# I 110 M_CS#2 I

111 +1.8V - 112 +1.8V -

113 M_B_CAS# I 114 M_ODT2 I

115 M_CS#3 I 116 M_B_A13 I

117 +1.8V - 118 +1.8V -

119 M_ODT3 I 120 NC -

121 GND - 122 GND -

123 M_B_DQ30 I/O 124 M_B_DM25 I/O

125 M_B_DQ31 I/O 126 M_B_DM26 I/O

127 GND - 128 GND -

129 M_B_DQS#3 I/O 130 M_B_DM3 I/O

131 M_B_DQS3 I/O 132 GND -

133 GND - 134 M_B_DQ29 I/O





135 M_B_DQ24 I/O 136 M_B_DQ28 I/O

137 M_B_DQ27 I/O 138 GND -

139 GND - 140 M_B_DQ23 I/O

141 M_B_DQ22 I/O 142 M_B_DQ19 I/O

143 M_B_DQ18 I/O 144 GND -

145 GND - 146 M_B_DQS#2 I/O

147 M_B_DM2 I/O 148 M_B_DQS2 I/O

149 GND - 150 GND -

151 M_B_DQ17 I/O 152 M_B_DQ16 I/O

153 M_B_DQ20 I/O 154 M_B_DQ21 I/O

155 GND - 156 GND -

157 M_B_DQ15 I/O 158 M_B_DQ10 I/O

159 M_B_DQ9 I/O 160 M_B_DQ11 I/O

161 GND - 162 GND -

163 NC - 164 M_CLK_DDR3 I

165 GND - 166 M_CLK_DDR#3 I

167 M_B_DQS#1 I/O 168 GND -

169 M_B_DQS1 I/O 170 M_B_DM1 I/O

171 GND - 172 GND -

173 M_B_DQ13 I/O 174 M_B_DQ14 I/O

175 M_B_DQ12 I/O 176 M_B_DQ8 I/O

177 GND - 178 GND -

179 M_B_DQ3 I/O 180 M_B_DQ7 I/O

181 M_B_DQ2 I/O 182 M_B_DQ6 I/O

183 GND - 184 GND -

185 M_B_DM0 I/O 186 M_B_DQS#0 I/O

187 GND - 188 M_B_DQS0 I/O

189 M_B_DQ1 I/O 190 GND -

191 M_B_DQ4 I/O 192 M_B_DQ5 I/O

193 GND - 194 M_B_DQ0 I/O

195 SMB_DAT_S I/O 196 GND -

197 SMB_CLK_S I/O 198 +3VS_SET -

199 +3VS - 200 GND -



C.3 CON6002 SATA interface ODD connector (13-pin)

Table C-3 ODD connector (13-pin)


S1 GND - S2 SATA_TXP2 I

S3 SATA_TXN2 I S4 GND -

S5 SATA_RXN2 O S6 SATA_RXP2 O

S7 GND -

P1 NC - P2 +5VS -

P3 +5VS - P4 NC -

P5 GND - P6 GND -

C.4 CON6001 SATA interface HDD connector (22-pin)

Table C-4 HDD connector (22-pin)


S1 GND - S2 SATA_TXP1 I

S3 SATA_TXN1 I S4 GND -

S5 SATA_RXN1 O S6 SATA_RXP1 O

S7 GND -

P1 +3VS - P2 +3VS -

P3 +3VS - P4 GND -

P5 GND - P6 GND -

P7 +5VS - P8 +5VS -

P9 +5VS - P10 GND -

P11 NC - P12 GND -

P13 NC - P14 NC -

P15 NC - -



C.5 CON6003 SATA interface SSD connector (BTO) (24-pin)

Table C-5 SSD connector (24-pin)

Pin No.

Signal Name I/O Pin No.

Signal Name I/O

1 +5VS - 2 +3VS -

3 +5VS - 4 +3VS -

5 +5VS - 6 +3VS -

7 +5VS - 8 +3VS -

9 NC - 10 NC -

11 GND - 12 GND -

13 NC - 14 SATA_TXP0 I

15 GND - 16 SATA_TXN0 I

17 NC - 18 GND -

19 NC - 20 SATA_RXN0 O

21 GND - 22 SATA_RXP0 O

23 NC - 24 GND -



C.6 CON5001 Media card connector (45-pin)

Table C-6 Media card connector (45-pin)


1 SD-DAT2 I/O 2 SD_DAT3 I/O

3 MMC_DAT4 I/O 4 SD_CMD I/O

5 MMC_DAT5 I/O 6 GND -

7 CARD_3V3 - 8 GND -

9 CARD_3V3 - 10 MS_CLK I

11 MS_D3 I/O 12 MS_INS# O

13 MS_D2 I/O 14 MS_D0 I/O

15 MS_D1 I/O 16 MS_BS I

17 GND - 18 SD_CLK I

19 MMC_DAT6 I/O 20 GND -

21 MMC_DAT7 I/O 22 SD_DAT0 I/O

23 SD_DAT1 I/O 24

25 SD_CD# O 26 GND -

27 XD_CD# O 28 XD_RDY I

29 XD_RE# I 30 XD_CE# I

31 XD_CLE# I 32 XD_ALE I

33 XD_WE# I 34 XD_WP# I

35 GND - 36 XD_D0 I/O

37 XD_D1 I/O 38 XD_D2 I/O



43 XD_D7 I/O 44 CARD_3V3 -

45 SD_WP # O



C.7 CON4201 H/P interface connector (8-pin)

Table C-7 H/P interface connector (8-pin)


1 JACK1_D# I 2 HP_JACK_R O

3 HP_JACK_L O 4 GND -

5 JACK2_D# I JACK_IN I

A GND - B VCC_SPDIF -

C SPDIF_OUT O

C.8 CON5701 WLAN Mini Card interface connector (52-pin)

Table C-8 Mini Card interface connector (52-pin)


1 NC - 2 +3VS -

3 BT_CHDATA I/O 4 GND -

5 BT_CHCLK I 6 +1.5VS -

7 MINI3CLK_REQ# O 8 NC -

9 GND - 10 NC -

11 CLK_PCIE_MINIC

ARD3#

I 12

NC

-

13 CLK_PCIE_MINIC

ARD3

I 14

NC

-

15 GND - 16 NC -

17 NC - 18 GND -

19 NC - 20 WLAN_ON/OFF# I

21 GND - 22 PLTRST#_M I

23 PCIE_RXN5 O 24 +3VS -

25 PCIE_RXP5 O 26 GND -

27 GND - 28 +1.5VS -

29 GND - 30 NC -

31 PCIE_TXN5 I 32 NC -

33 PCIE_TXP5 I 34 GND -

35 GND - 36 USB_PN5 I/O

37 GND - 38 USB_PP5 I/O

39 +3VS - 40 GND -

41 +3VS - 42 WIMAX_LED# O

43 GND - 44 WIFI_LED# O

45 NC - 46 NC -

47 NC - 48 +1.5VS -

49 NC - 50 GND -

51 NC - 52 +3VS -



C.9 CON5501 Upconvert Mini Card interface connector(BTO) (52-pin)



1 NC - 2 +3VS -

3 NC - 4 GND -

5 NC - 6 +1.5VS -

7 MINI1CLK_REQ# O 8 NC -

9 GND - 10 NC -

11 CLK_PCIE_MINI

CARD#

I 12

NC

-

13 CLK_PCIE_MINI

CARD

I 14

NC

-

15 GND - 16 NC -

17 NC - 18 GND -

19 NC - 20 WUSB_ON/OFF# I


23 PCIE_RXN2 O 24 +3VS -


27 GND - 28 +1.5VS -

29 GND - 30 NC -



35 GND - 36 NC -

37 GND - 38 NC -

39 +3VS - 40 GND -

41 +3VS - 42 NC -

43 GND - 44 NC -

45 NC - 46 NC -

47 NC - 48 +1.5VS -

49 NC - 50 GND -

51 NC - 52 +3VS -



C.10 CON5601 WWAN Mini Card interface connector(BTO) (52-pin)



1 NC - 2 +3VS_WWAN -

3 NC - 4 GND -

5 NC - 6 +1.5VS -

7 NC O 8 SIM_VCC -

9 GND - 10 SIM_DIO -

11 CLK_PCIE_WWAN# I 12 SIM_CLK -

13 CLK_PCIE_WWAN I 14 SIM_RST -

15 GND - 16 NC -

17 NC - 18 GND -

19 NC - 20 3G_ON I


23 PCIE_RXN3 O 24 +3VS_WWAN -


27 GND - 28 +1.5VS -

29 GND - 30 NC -



35 GND - 36 USB_PN4 -

37 GND - 38 USB_PP4 -

39 +3VS_WWAN - 40 GND -

41 +3VS_WWAN - 42 WWAN_LED# -

43 GND - 44 NC -

45 NC - 46 NC -

47 NC - 48 +1.5VS -

49 NC - 50 GND -

51 NC - 52 +3VS_WWAN -



C.11 CON5602 SIM Card connector(BTO) (12-pin)

Table C-11 MDC interface connector (12-pin)


C1 SIM_VCC_C - C2 SIM_RST I

C3 SIM_CLK I C5 GND -

C6 NC - C7 SIM_DIO I/O

C.12 CON6501 MDC interface connector(BTO) (12-pin)

Table C-12 MDC interface connector (12-pin)


1 GND - 2 NC -

3 ACZ_SDOUT_MDC I 4 NC -

5 GND - 6 +3V -

7 ACZ_SYNC_MDC I 8 GND -

9 ACZ_SDIN1 O 10 GND -

11 ACZ_RST#_MDC I 12 ACZ_BCLK_MDC I

C.13 CON3901 HDMI connector(BTO) (19-pin)

Table C-13 Modem connector (19-pin)


1 HDMI_TX2+_R I 2 GND -

3 HDMI_TX2-_R I 4 HDMI_TX1+_R I

5 GND - 6 HDMI_TX1-_R I

7 HDMI_TX0+_R I 8 GND -

9 HDMI_TX0-_R I 10 HDMI_CLK+_R I

11 GND I 12 HDMI_CLK-_R I

13 HDMI_CEC I 14 NC

15 HDMI_DDCCLK_R I 16 HDMI_DDCDAT_R I/O

17 GND 18 +5V_HDMI

19 HDMI_HPD_C O



C.14 CON4801 Keyboard interface connector (34-pin)

Table C-14 Keyboard interface connector (34-pin)


1 NUM_LED# 2 LEDB_LED#

3 CAP_LED# 4 +5VS

5 KSI1 I 6 KSI6 I

7 KSI5 I 8 KSI0 I

9 KSI4 I 10 KSI3 I

11 KSI2 I 12 KSI7 I

13 KSO15 O 14 KSO12 O

15 KSO11 O 16 KSO10 O

17 KSO9 O 18 KSO8 O

19 KSO13 O 20 KSO7 O

21 KSO6 O 22 KSO14 O

23 KSO5 O 24 KSO3 O

25 KSO4 O 26 KSO0 O

27 KSO1 O 28 KSO2 O

29 +5VS 30 NC

31 NC 32 NC

33 NC 34 +5VS

C.15 CON4802 MB to Touch PAD Board connector (22-pin)

Table C-15 MB to Touch PAD Board connector (22-pin)


1 +5VSUS - 2 +5V -

3 +5VS - 4 +5VS -

5 +3VA - 6 +3VS -

7 +3V - 8 CB_LED# I

9 HDD_LED# I 10 TP_DAT I/O

11 TP_CLK I/O 12 GND -

13 LID_SW# O 14 LIGHT_GI_LED# I

15 DC_IN_LED# I 16 PWR_WLED# I

17 PWR_ULED_UP# I

18 BAT_WLED# I

19 BAT_ULED_UP# I 20 GND -

21 USB_PN2 I/O 22 USB_PP2 I/O



C.16 CON4804 Touch PAD ON/OFF connector (4-pin)

Table C-16 Touch PAD Button connector (4-pin)


1 +5VS - 2 NC -

3 TP_ON O 4 GND -

C.17 CON4202 Microphone In connector (8-pin)

Table C-17 Microphone In connector (8-pin)


1 A_GND - 2 MIC_IN_AC_E I

3 NC - 4 MIC_EXT_JD# -

5 A_GND 6

7 A_GND I 8 A_GND -

C.18 CON6503 Power Button connector (8-pin)

Table C-18 Power Button connector (8-pin)


1 GND - 2 SMB1_CLK I

3 SMB1_DAT I/O 4 NC -

5 +3VS 6 +5V

7 PWRBTN_LED# I 8 PWR_SW# O

C.19 CON6601 Function Board connector (8-pin)

Table C-19 Function Board connector (8-pin)


1 +5VA - 2 +5VS I

3 LID_SW# I 4 SMB2_CLK_FN I

5 SMB2_DAT_FN I/O 6 INT_FN O

7 GND - 8 GND -



C.20 CON6701 MB to LAN Board connector (34-pin)

Table C-20 MB to LAN Board connector (34-pin)


1 +3VS 2 SUSCLK_FM I

3 GND 4 SMB_CLK_FM I

5 SMB_DAT_FM I/O 6 FM_AUDIO_R I

7 FM_AUDIO_L I 8 INTX_FM# I

9 +3VSUS - 10 +3VSUS -

11 PCI_RST# I 12 PCIE_WAKE# O

13 PCIE_LOM_CLKREQ# O

14 GND -

15 PCIE_RXP1 O 16 PCIE_RXN1 O

17 GND - 18 PCIE_TXP1 I

19 PCIE_TXN1 I 20 GND -

21 CLK_PCIE_LAN I 22 CLK_PCIE_LAN# I

23 GND - 24 +5V_USB -

25 +5V_USB - 26 +5V_USB -

27 +5V_USB - 28 +5V_USB -

29 USB_PN0 I/O 30 USB_PP0 I/O

31 GND - 32 USB_PN1 I/O

33 USB_PP1 I/O 34 GND -

C.21 CON4101 Speaker connector (4-pin)

Table C-21 Speaker connector (4-pin)


1 H_SPKR- O 2 H_SPKR+ O

3 H_SPKL- O 4 H_SPKL+ O

C.22 CON6106 USB*1 connector (4-pin)

Table C-22 USB*1 connector (4-pin)


1 GND - 2 USBP6+ I/O

3 USBP6- I/O 4 +5VUSB6 -



C.23 CON6107 eSATA/USB Combo connector (11-pin)

Table C-23 Speaker connector (11-pin)


1 +5VUSB7 - 2 USBP7-_C I/O

3 USBP7+_C I/O 4 GND -

5 GND - 6 SATA_TXP3_C I

7 SATA_TXN3_C I 8 GND -

9 SATA_RXN3_C O 10 SATA_RXP3_C O

11 GND -

C.24 CON3701 LCD connector (40-pin)

Table C-24 LCD connector (40-pin)


1 AC_INV - 2 AC_INV -

3 AC_INV - 4 NC -

5 BACK_EN_C I 6 LCD_BL_PWM_C I

7 NC - 8 GND -

9 GND - 10 GND -

11 LVDS_CLKBP I 12 LVDS_CLKBM I

13 GND - 14 LVDS_YB2P I

15 LVDS_YB2M I 16 GND -

17 LVDS_YB1P I 18 LVDS_YB1M I

19 GND - 20 LVDS_YB0P I

21 LVDS_YB0M I 22 GND -

23 LVDS_CLKAP I 24 LVDS_CLKAM I

25 GND - 26 LVDS_YA2P I

27 LVDS_YA2M I 28 GND -

29 LVDS_YA1P I 30 LVDS_YA1M I

31 GND - 32 LVDS_YA0P I

33 LVDS_YA0M I 34 LVDS_DDC_DATA I/O

35 LVDS_DDC_CLK I 36 GND -

37 +3VS - 38 +LCD_VCC -

39 +LCD_VCC - 40 NC -



C.25 CON3801 RGB connector (15-pin)

Table C-25 RGB connector (15-pin)


1 RED I 2 GREEN I

3 BLUE I 4 NC -

5 GND: - 6 GND -

7 GND - 8 GND -

9 +5VS - 10 GND -

11 NC - 12 DDC2BD_S I/O

13 HSYNC I 14 VSYNC I

15 DDC2BC_S I

C.26 CON5401 Newcard interface connector (26-pin)

Table C-26 Newcard interface connector (26-pin)


1 GND - 2 USBP10- I/O

3 USBP10+ I/O 4 CP_USB# I

5 NC - 6 NC -

7 SCL_3V I 8 SDA_3V I/O

9 +1.5VS_PE - 10 +1.5VS_PE -

11 PCIE_WAKE# I 12 +3V_PE -

13 PERST# I 14 +3VS_PE -

15 +3VS_PE

- 16 NEWCARD_CLK_REQ#

O

17 CP_PE#

I 18 CLK_PCIE_NEWCARD#

I

19 CLK_PCIE_NEWCARD

I 20 GND

-

21 PCIE_RXN4 O 22 PCIE_RXP4 O

23 GND - 24 PCIE_TXN4 I




C.27 J7701 DC-IN connector (4-pin)

Table C-27 DC-IN connector (4-pin)


1 GND - 2 GND -

3 D_A/D_DOCK_IN - 4 D_A/D_DOCK_IN -

C.28 CON7701 Battery connector (9-pin)

Table C-28 Battery connector (9-pin)


1 BAT_CON_F - 2 BAT_CON_F -

3 NC 4 GND -

5 TS1#_C O 6 SMB0_DAT_C I/O

7 SMB0_CLK_C I 8 GND -

9 GND -

C.29 CON4901 FAN connector (4-pin)

Table C-29 FAN connector (4-pin)


1 FAN0_TACH O 2 GND -

3 FAN_PWM I 4 +5VS_FAN -

C.30 CO6202 Camera Module connector (BTO) (6-pin)

Table C-30 Camera Module connector (6-pin)


1 MIC_INT_P I 2 MIC_INT_N I


5 USBP3- I/O 6 +5VS_Camera -



C.31 CON6201 Touch Panel connector (BTO) (6-pin)

Table C-31 Touch Panel connector (6-pin)



3 USBP8- I/O 4 +3VS_TPN -

C.32 CO6204 Felica Module connector (BTO) (6-pin)

Table C-32 Felica Module connector (6-pin)


1 +5VS_FELICA - 2 USBP11- I/O

3 USBP11+ I/O 4 GND -

5 NC - 6 GND -

C.33 CO6204 Buletooth connector (BTO) (8-pin)

Table C-33 Bluetooth connector (8-pin)


1 +3VS - 2 BT_RST# I

3 BT_ON/OFF# I 4 BT_CHDATA I/O

5 BT_CHCLK I 6 GND -

7 USBP11- I/O 8 USBP11+ I/O



Touch PAD Board

C.34 A1TP_CON1 Touch PAD board to Touch PAD connector

(12-pin)

Table C-34 Touch PAD Board to Touch PAD connector (12-pin)


1 +5VS_A1TP - 2 +5VS_A1TP -

3 A1TP_DAT I/O 4 A1TP_CLK I

5 GND - 6 GND -

7 NC - 8 A1LightGuide_O

N_OFF -

9 NC - 10 A1TP_LEFT# O

11 A1TP_RIGHT# O 12 NC -

C.35 A1TP_CON2 Touch PAD to MB Board connector (22-pin)

Table C-35 MB to Touch PAD Board connector (22-pin)


1 +5VSUS_A1LED - 2 NC -

3 +5VS_A1TP - 4 +5VS_A1TP -

5 +3VA_A1HS - 6 +3VS_A1FP -

7 +3V_LED -

8 A1TP_CardRead

er_White# I

9 A1TP_HDD_ESATA_White# I

10 A1TP_DAT

I/O

11 A1TP_CLK I/O 12 GND -

13 A1HS_CL# O

14 A1LightGuide_O

N_OFF I

15 A1TP_DC_IN # I

16 A1TP_PW_WHITE# I

17 A1TP_PW_Umber# I

18 A1TP_Batt Meter_White1# I

19 A1TP_Batt Meter_Amber# I

20 GND -

21 A1FP_USB_D- I/O 22 A1FP_USB_D+ I/O



C.36 A1TP_J1 Touch PAD Board to Fingerprint connector (6-pin)

Table C-36 Touch PAD Board to Fingerprint connector (6-pin)


1 F_+1.8VS_A1FP - 2 A1FP_USB_D- I/O

3 T_GND - 4 A1FP_USB_D+ I/O

5 F_+3VS_A1FP - 6 +3VS_A1FP -



LAN Board

C.37 LCON301 LAN/RJ11(BTO) interface connector (14-pin)

Table C-37 LAN/RJ11 interface connector (14-pin)


1 L_TXP I/O 2 L_TXN I/O

3 L_RXP I/O 4 L_TRLP2 I/O

5 L_TRLM2 I/O 6 L_RXN I/O

7 L_TRLP3 I/O 8 L_TRLM3 I/O

9 +3VSUS_L - 10 LED_1000# I

11 +3VSUS_L - 12 LED_100# I

13 RING_J I/O 10 TIP_J I/O

C.38 LCON103 USB*1 connector (4-pin)

Table C-38 USB*1 connector (4-pin)


1 +5VUSB0 - 2 USBP0- I/O

3 USBP0+ I/O 4 DGND -

C.39 LCON302 Modem connector(BTO) (2-pin)

Table C-39 Modem connector (2-pin)


1 RING I/O 2 TIP I/O

Appendix D Keyboard Scan/Character Codes Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] D-1

Appendix D Keyboard Scan/Character Codes

Table D-1 Scan codes (set 1 and set 2) (1/4)

Cap

No. Keytop

Code set 1 Code set 2 Note

Make Break Make Break

01 ‘ ~ 29 A9 0E F0 0E

02 1 ! 02 82 16 F0 16

03 2 @ 03 83 1E F0 1E

04 3 # 04 84 26 F0 26

05 4 $ 05 85 25 F0 25

06 5 % 06 86 2E F0 2E

07 6 ^ 07 87 36 F0 36

08 7 & 08 88 3D F0 3D *1

09 8 * 09 89 3E F0 3E *1

10 9 ( 0A 8A 46 F0 46 *1

11 0 ) 0B 8B 45 F0 45 *1

12 - _ 0C 8C 4E F0 4E

13 = + 0D 8D 55 F0 55

15 BkSp 0E 8E 66 F0 66

16 Tab 0F 8F 0D F0 0D

17 Q 10 90 15 F0 15

18 W 11 91 1D F0 1D

19 E 12 92 24 F0 24

20 R 13 93 2D F0 2D

21 T 14 94 2C F0 2C

22 Y 15 95 35 F0 35

23 U 16 96 3C F0 3C *1

24 I 17 97 43 F0 43 *1

25 O 18 98 44 F0 44 *1

26 P 19 99 4D F0 4D *1

27 [ { 1A 9A 54 F0 54

28 ] } 1B 9B 5B F0 5B

Appendices Appendix D Keyboard Scan/Character Codes

D-2 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance

Manual


Cap

No. Keytop



29 \ ¦ 2B AB 5D F0 5D *2

30 Caps Lock 3A BA 58 F0 58

31 A 1E 9E 1C F0 1C

32 S 1F 9F 1B F0 1B

33 D 20 A0 23 F0 23

34 F 21 A1 2B F0 2B

35 G 22 A2 34 F0 34

36 H 23 A3 33 F0 33

37 J 24 A4 3B F0 3B *1

38 K 25 A5 42 F0 42 *1

39 L 26 A6 4B F0 4B *1

40 ; : 27 A7 4C F0 4C *1

41 ‘ “ 28 A8 52 F0 52

43 Enter 1C 9C 5A F0 5A

44 Shift (L) 2A AA 12 F0 12

45 No.102 key 56 D6 61 F0 61

46 Z 2C AC 1A F0 1A

47 X 2D AD 22 F0 22

48 C 2E AE 21 F0 21

49 V 2F AF 2A F0 2A

50 B 30 B0 32 F0 32

51 N 31 B1 31 F0 31

52 M 32 B2 3A F0 3A *1

53 , < 33 B3 41 F0 41

54 . > 34 B4 49 F0 49 *1

55 / ? 35 B5 4A F0 4A *1

57 Shift (R) 36 B6 59 F0 59




Cap

No. Keytop



58 Ctrl (L) 1D 9D 14 F0 14

60 Alt (L) 38 B8 11 F0 11

61 Space 39 B9 29 F0 29

62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11

75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *4

76 Del E0 53 E0 D3 E0 71 E0 F0 71 *4

79 E0 4B E0 CB E0 6B E0 F0 6B *4

80 Home E0 47 E0 C7 E0 6C E0 F0 6C *4

81 End E0 4F E0 CF E0 69 E0 F0 69 *4

83 E0 48 E0 C8 E0 75 E0 F0 75 *4

84 E0 50 E0 D0 E0 72 E0 F0 72 *4

85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D *4

86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A *4

89 E0 4D E0 CD E0 74 E0 F0 74 *4

110 Esc 01 81 76 F0 76

112 F1 3B BB 05 F0 05

113 F2 3C BC 06 F0 06

114 F3 3D BD 04 F0 04

115 F4 3E BE 0C F0 0C

116 F5 3F BF 03 F0 03

117 F6 40 C0 0B F0 0B

118 F7 41 C1 83 F0 83

119 F8 42 C2 0A F0 0A

120 F9 43 C3 01 F0 01

121 F10 44 C4 09 F0 09 *3



Manual


Cap

No. Keytop



122 F11 57 D7 78 F0 78 *3

123 F12 58 D8 07 F0 07 *3

124 PrintSc Refer to table 2-25

126 Pause Refer to table 2-25

202 Fn *5

203 Win E0 5B E0 DB E0 1F E0 F0 1F

204 App E0 5D E0 DD E0 2F E0 F0 2F

Notes:

1. * Scan codes differ by overlay function.

2. * This key corresponds to key No. 42 in the 102 key mode.

3. * Combination with the Fn key makes different codes.

4. * Scan codes differ by mode.

5. * The Fn key does not generate a code by itself..



Table D-2 Scan codes with left Shift key

Cap

No.

Key

top

Code set 1 Code set 2


55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12

75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12

76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12

79 E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12

80 Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12

81 End E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12

83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12

84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12

85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12

86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12

89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12

Note : The table above shows scan codes with the left Shift key.

In combination with the right Shift key, scan codes are changed as listed below:

With left Shift With right Shift

Set 1 E0 AA ___________ E0 B6

E0 2A ___________ E0 36

Set 2 E0 F0 12 ________ E0 F0 59

E0 12 ___________ E0 59



Manual

Table D-3 Scan codes in Numlock mode

Cap

No.

Key

top



75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12

76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12

79 E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12

80 Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12

81 End E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12

83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12

84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12

85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12

86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12

89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12

Table D-4 Scan codes with Fn key

Cap

No.

Key

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121 NUMERIC 45 C5 77 F0 77

122 ARROW 45 C5 77 F0 77

123 Scrl 46 C6 7E F0 7E



Table D-5 Scan codes in overlay mode

Cap

No. Keytop



08 7 (7) 47 C7 6C F0 6C

09 8 (8)

)

48 C8 75 F0 75

10 9 (9) 49 C9 7D F0 7D

11 0 (/) E0 35 E0 B5 E0 4A E0 F0 4A

23 U (4) 4B CB 6B F0 6B

24 I (5) 4C CC 73 F0 73

25 O (6) 4D CD 74 F0 74

26 P (*) 37 B7 7C F0 7C

37 J (1) 4F CF 69 F0 69

38 K (2) 50 D0 72 F0 72

39 L (3) 51 D1 7A F0 7A

40 ; (-) 4A CA 7B F0 7B

52 M (0) 52 D2 70 F0 70

54 . (.) 53 D3 71 F0 71

55 / (+) 4E CE 79 F0 79

Table D-6 No.124 key scan code

Key

top Shift



Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12

Ctrl E0 37 E0 B7 E0 7C E0 F0 7C

Shift E0 37 E0 B7 E0 7C E0 F0 7C

Alt 54 D4 84 F0 84



Manual

Table D-7 No.126 key scan code

Key

top

Shift Code set 1 Code set 2

Make Make

Pause Common* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77

Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E

*: This key generates only make codes.

Appendix E Key Layout Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] E-1

Appendix E

Appendix E Key Layout

E.1 United Kingdom (UK) Keyboard

Figure E-1 UK keyboard

E.2 United States (US) Keyboard

Figure E-2 US keyboard

Appendices Appendix E Key Layout

E-2 [CONFIDENTIAL] Satellite U500/PORTEGE M900D/Dynabook Maintenance

Manual

E.3 Japanese (JP) Keyboard

Figure E-3 JP keyboard

Appendix F BIOS rewrite procedures Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] F-1

Appendix G

Appendix F BIOS rewrite procedures

This Appendix explains how to rewrite the system BIOS program when you update the system BIOS.

Tools

To rewrite the BIOS, you need the following tool:

Bootable USB key for the computer that has renewed BIOS data.

Rewriting the BIOS

1. Set the system to boot mode.

2. Turn off the power to the computer.

3. Remove the external cable and PC card, connect the USB key which has the latest BIOS

document to t he system.

4. Turn on the power with Esc key pressing down, and choose boot from USB device.

5. Enter to the BIOS document and execute the “UBIOS.bat”.

6. The BIOS rewriting starts.

7. When the process is completed, the system automatically shutdown.

NOTE: 1. Connect the AC adapter to the computer when you rewrite the BIOS.

2. Do not turn off the power while you are rewriting the BIOS. If the rewrite fails, it might

be impossible to start up the computer.

3 If you fail to rewrite BIOS, then when you next turn on the power, a message may be

displayed that the contents of the BIOS have been erased. In this case, insert the BIOS

rewriting disk and the BIOS will be rewritten.

Appendix G EC/KBC rewrite procedures Appendices

Satellite U500/PORTEGE M900D/Dynabook Maintenance Manual [CONFIDENTIAL] G-1

Appendix H

Appendix G EC/KBC rewrite procedures

This Appendix explains how to rewrite the EC/KBC system program when you update the EC/KBC

system.

Tools

To rewrite the EC/KBC, you need the following tool:

Bootable USB key for the computer that has renewed BIOS data.

Rewriting the EC/KBC

NOTE: 1. Rewrite the EC/KBC only when instructed by a diagnostic disk release notice.

2. Connect the AC adaptor to the computer when you rewrite the EC/KBC.

3. Do not turn off the power while you are rewriting the EC/KBC.

If the rewrite fails, it might be impossible to start up the computer.

4. If you fail to rewrite EC/KBC, then when you next turn on the power, a message may

be displayed that the contents of the EC/KBC have been erased. In this case, insert the

BIOS/EC/KBC rewriting disk and the EC/KBC will be rewritten.

5. Normally it takes about 30 seconds to rewrite the EC/KBC. It may take 3 minutes

(maximum), depending on the conditions of the computer or ICs. The computer is not

hung up. Allow sufficient time. Never reboot or turn off the power to the computer

before the rewriting is completed.

1. Set the system to boot mode.

2. Turn off the power to the computer.

3. Remove the external cable and PC card, connect the USB key which has the latest BIOS

document to t he system.

4. Turn on the power with Esc key pressing down, and choose boot from USB device.

5. Enter to the BIOS document and execute the “UBIOS.bat”.

6. The BIOS rewriting starts.

7. When the process is completed, the system automatically shutdown.

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