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999 Management s Next
Higher Ambition Leader
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999 Management s Next
Higher Ambition Leader
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999 Management s Next
Higher Ambition Leader
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Wait a minute
Successful Leader
=Higher Ambition Leader?
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Outline
Overview
Higher
Ambition
leadership
(HAL)
How HAL
changes
Management
Food
for
Thought
Conclusion
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Leader & Leadership
Someone whocan influence
others and whohas managerialauthority
Leader - Theprocess
of leading agroup
- influencingthat group toachieve its
goals
Leadership
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Leader
(Original)Do Right Things
Promote IdeaGeneration
Inspire
Pursue & CreateOpportunities
Create Vision
Synergy
Effectiveness
EmployeeInnovation
Teamwork
Accomplishment
Empowerment
Do things right
ProvideStructure
Coordinate
React toSituation
ProvideResources
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Management
Administration
Short-range
view
Efficiency
How & When
Controlling &
ProblemSolving
Leadership
Innovation
Long-term
vision
Effectiveness
What & Why
Motivating &
Inspiring 11
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FILM
TIMELINE
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Leadership is an Evolution
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1960s-70s Early Leadership theories Personalities
1970s-90s Contingency theories
21stcentury
Transformationalleadership
NOW!
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CONCEPT MAP OF TRANSFORMATIONAL AND HAL
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Producesignificantbenefitsfor thewider
community
Build robustsocial capital
within theirorganization
Create
long-termeconomic value
What
Why
How
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What
Why
How
Corporatesocial
responsibility
Long-termeconomic
value
Sustainability
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Background
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Founded in Sweden (1943)
301 stores operating in
37 countries
International home
products company
Fortune 100 BestCompanies to Work For
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Background
Higher Ambition Leader in Ikea
Anders Dahlvig Join in 1984
Became CEO in 1999
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Background
Higher Ambition Leader in Ikea
Anders Dahlvig
US Foreign Policy Associations Global Social
Responsibility award in 2006
Oslo Business for Peace Award in 2009
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Background
Anders Dahlvig in others eyes
Ikeaand Mr. Dahlvig have an extraordinary influence in theworld. He has participated in building a business of a size and
character where all stakeholders are winners.
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Background
Under leadership of Anders Dahlvig:
Growthfrom 7.3 to 21.5 billion Euros
Reduction in sales pricesby 20%
Over 565 million visitors dropping into one of 296 stores in 36 countries
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Vision
Strategy Culture
Personal
Leadership
Evolution of leadership
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Vision
Customers
Employee
s
IKEA
Communities
Sustainability
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IKEAs vision
To create a better everyday lifefor the manypeople
Customers Employee
s
Communities
Econ.Value
SocialValue
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Strategy Development
TransformationalLeadership
Higher AmbitionLeadership
How? Strategies tied withvision thoroughlyfor achievement
(Yukl 1994)
Strategic Identity
BEYOND
STRATEGIES!
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Leaderdeveloping achallenging
vision
Understandingmarket
conditions
Incorporatingvision intostrategies
TransformationalLeader
Strategy Development
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Strategy Development
TransformationalLeader
Market Share
Competitors
Leader developing achallenging vision
Understanding Marketconditions
Refining and incorporatinginto strategies
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Forging
sustained vision
Comprehensiveview of
organizationsCompetitiveAdvantages
Strategicidentity
Higher Ambition Leader
Strategy Development
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Strategy Development
Forging sustained visionComprehensive view of
organizations competitiveadvantages
Strategic identity
Identify competitive advantages with ameaningful purpose that could underpin a
successful economic model
Capitalize strengths to create distinct values
Higher Ambition Leader
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Strategy Development
Higher Ambition Leader: IKEAs Competitive advantages
Uniquecharacters
Family approach
Passions andcapabilities of
people
Staffcommitment
Organizationalcapabilities
Customer loyalty
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Strategy Development
Forging sustained visionComprehensive view of
organizationscompetitive advantages
Strategic identity
Defines companys visionand core values
Who the company is
Beliefs of the leaders, the employees, and thecompany's strategy were aligned
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Strategy Development
Forging sustained visionComprehensive view of
organizations competitiveadvantages
Strategic identity
Companiescapabilities
Market
opportunities
Passion ofPeople
Whothe
company is
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Strategy Development
Forging integrated visionComprehensive view of
organizations competitiveadvantages Strategic identity
Anders Dahlvig:
Company's reason for existence should be
to contribute to a better society."
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Strategy Development
Social initiatives:
Environment
Forging integrated visionComprehensive view of
organizations competitiveadvantages Strategic identity37
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Strategy Development
Social initiatives
Children
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Strategy Development
Social initiatives:
Community :
Forging integrated visionComprehensive view of
organizations competitiveadvantages Strategic identity
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Strategy Development
Potential True
Hollow Aspirational
Internally rooted values
Externally
perceived andappreciated
values
HIGH
HIGH
LOW
LOW
Strategic identity
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Cultural Development
TransformationalLeadership Higher AmbitionLeadership
How? Strong
OrganizationalCulture
Motivating andInspiring employees
BuildingCommunity of
Shared Purpose
Aligning withemployees and
society
BuildingCommunity of
Diversity
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Cultural Development
OrganizationalCulture
1. Community
of
Shared Purpose
Transformational
Leadership
Higher Ambition
Leader
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Cultural Development
A diverse and highly qualified workforce helps
corporations maintain a competitive edge
Not tangible benefits
Emphasis on altruistic values
Positive and diverse working environment
Communityof
Shared Purpose
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Cultural Development
IKEAs Community 131,000 co-workers in 41
countries
Diversity transcendsraces, gender and ethnic
Family approach
Identifying needs andoptimizing ambition andcapabilities
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Cultural Development
IKEAs Shared Purpose=
Core Values
Togetherness Cost-consciousness
Simplicity Respect
Creativity Flexibility
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Cultural Development
HOW?
Job Enrichment
Job Rotation
Job Sharing
Understand of ALL employees
to the company as a WHOLE47
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Cultural Development
Examples:
Life Balance
Employees Benefits
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Cultural Development
Most Importantly, Consistent focused attention
on generating shared values
Strong emotionalattachment
High level of mutual trustand respect
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Cultural Development
2. Communityof
Diversity
Barriers
Law
Culture
Values
Language
To build
community of shared purpose:
People must feel comfortableworking directly with others
They need to be able toappreciate colleagues fromdifferent background
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O
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Outcome:
Staff turnoverhas decreased (76%36%)
Substantially lowered the company costs
in recruiting and training replacements
Totally revenue in the US increased from
1.2 billion to 1.4 billion
IKEAs Motto: Dare to be YOU!
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P l D l
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Personal Development
TransformationalLeadership
Higher AmbitionLeadership
How? Leading withIdealized influence
(Charisma) &
Inspiration
Leading with Sisu Finnish as guts
CollectiveLeadership
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P l D l t
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Personal Development
Leading with Inspiration Leading with Sisu
Anders Dahlvig:
Charisma is not anecessary character trait for
effective leadership
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P l D l t
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Personal Development
Leading with Sisu
Guts and courage
Doing things differently to gain real competitive edges Move into Russia during Russian Crisis
Political and economic turmoil
Persistence to prevail in this type of environment
IKEA: Dare to be different55
P l D l t
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Personal Development
Leading with Sisu
Higher Ambition Leader needs:
Keep price low while not damaging stakeholders
interests
To maintain aconstant focus
UK experience is not what we would like it to be"
Admits the need to scale back the expansion planin 2009
To admit mistakes
Encourage sharing on open forum
To directly engagewith people atdifferent levels
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Hi h A biti L d
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Higher Ambition Leader
Ability to build strong corporate cultureCulture
Strong analytical ability
Far-sightedStrategy
Active engagement with all levels
Attention to feedbackCommunication
Ability to nurture mutual trust and cohesiveness withinthe teamGroups and teams
SimplificationOrganizationalstructure
Ability to motivate people by self-actualizationMotivation
Higher Ambition Leaders abilities and qualities:
Ability to build strong corporate
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Characteristics of strong culture: A community of shared purpose Leaders values deeply and widely held
Benefits of strong culture: Strong staff commitment Higher working incentive Distinctive company image
Ability to build strong corporatecultureCulture
Ability to build strong corporate
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The value of some companies is just
to make money and you cannot talk
about broader issuesthere becauseyou would come across as odd.
Anders Dahlvig
Ability to build strong corporatecultureCulture
Strong analytical abilitySt t
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Assess company and industrial situation
Set long-term and sustainable strategies
Strategic identity
Strong analytical ability
Far-sightedStrategy
Strong analytical ability
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... spend more time in the boardroomlooking at long-term issues and
build a sustainable business with a goodreputation.
We would do a better job for shareholders
if we were concentrating more on thelong term.
Anders Dahlvig
Strong analytical ability
Far-sightedStrategy
Active engagement with all levels
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Different communication networks:
Chain
Wheel
Organic
Direct and efficient
Reduction of noise
Active engagement with all levels
Attention to feedbackCommunication
Medium
Receiver
Decoding
Message
Feedback
Sender
Encoding
Message
NOISE
Active engagement with all levels
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We encourage people to
move around and interact,walls segregate peopleand keep them apart.
Nick ODonnell
Active engagement with all levels
Attention to feedbackCommunication
Ability to nurture mutual trust and cohesivenessGroups and
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Ability to nurture mutual trust and cohesivenesswithin the team
Groups andteams
Do not focus on the professional knowledge,but collaboration skills
Family-like
Mutual trust and respect
Cohesiveness
Ability to nurture mutual trust and cohesivenessGroups and
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Ability to nurture mutual trust and cohesivenesswithin the team
Groups andteams
I'd say energy and being able to work withother people were the most important. You
can learn everything else.
Organizational
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Different types of structure:
Functional
Geographical
Market Matrix
Depends on companys nature and
objectives So far as communication is facilitated
SimplificationOrganizational
structure
i ifi iOrganizational
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SimplificationOrganizational
structure
Highly functional with a global market strategy
Maintain centralized control
Motivate people according toM ti ti
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Motivate people according totheir needsMotivation
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Food for thought
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Is successful
leaderequals
higher ambitionleader?
Wh t O S i t Thi k
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Short termEconomicSuccess
Successful
Leader
What Our Society Thinks:
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ase xamp e:I di
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pIndia
ase xamp e:I di
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pIndia
C E l IKEA I di
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Case Example: IKEA India
Keep 100%Ownership
Strategic Identity
Aim for long termand sustainable
return
Not Ready todevelop reliablesupply chains &
customers relations
Consider social valuewith expansion in
India
High ambitious leader
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Can
Higher Ambition Leader
exist in
every company?
WHY CANT EXIST IN EVERY
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COMPANY
Companys business& product
NegativeImpact on
society
Never alignwith a
positivesocial value
Wh t i t i
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Some company products and business make it a destinythat a high ambitious leader can never exist.
Why cant exist in every company
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Why are there
so few of thesehigher ambition leaders?
Why are there so few of these
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higher ambition leaders?
Focus on
short term
economic value
Focus onshareholders
value
instead of otherstakeholders
Boards andbusiness schoolfocus on how to
earn high profit
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Conclusion
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999 Management s Next
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g
Higher Ambition Leader
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Hi h A biti L d ?
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Higher Ambition Leader?
Focus on Short term economic value
Not focus on social valueSUSTAINABILITY
Vision
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Hi h A biti L d ?
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Higher Ambition Leader?
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Charity Talk at Hospital
Hi h A biti L d ?
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Higher Ambition Leader?
88NOT CONSISTENT
Hi h A biti L d ?
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Higher Ambition Leader?
MTRs Caring for life's journeys 89
Higher Ambition Leader?
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Higher Ambition Leader?
90NOT CONSISTENT
A Higher Ambition Leader
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Society
Employees
Vision
A Higher Ambition Leader
91Sustainab le & Consis ten t
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Management Lesson No. 1Manage yourself first!
Be Visionary!93
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Focus on Long Term.Be Sustainable.
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StudyProject Meeting Intern
Lesson
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Who Can Be Higher Ambition Leader?
YOU