Slide 1

Security and Safety 101: Developing a Self-Help Guide for Your Library FLA 2013Sarasota County Library System

IntroductionSarabeth Kalajian-Library System Director

Todays Topic-Being prepared for any security or safety situation! The Sarasota County Library System-Our library system!

Are you ready for the next crisis???

Security and Safety Challenges!Karen Geis - Librarian (Selby Library) and Safety PDQI Team Member

The economy!

Increases in medical and behavioral issues!

Decreased staff!

Code of Conduct!

Putting safety on everyones RADAR!Update security and safety procedures

System wide approach and communication

Start a list of topics

Ask staff about safety concernsResearch other library safety plans

Ann Hall - Branch Manager (Venice Library) and Safety PDQI Team Member

Assistance from Sarasota County Public Safety Definitions:Peer Driven Quality Improvement (PDQI)

Recommended Operating Guidelines (ROG)

Emergency Services involvement

When to use PDQI and ROG

Describe set-up

Scott Montgomery - Sarasota County Manager of Public SafetyROG Template

Recommended Operating GuidelinesPurpose/Background: Relevant background information & guidelines

Scope: Intended audience & relevant procedures

Prerequisites: Necessary tools, documents, and certifications needed before proceduresProcedures: Step-by-step outline

Roles & Responsibilities: Key personnel

Training: How to obtain information about training

Monitoring Requirements: Defines need, frequency, and method of required assessment

Record Management: Record management practicesReferences: Additional resources

Definitions: Highlight frequently used termsRecommended Operating GuidelinesDeveloping an ROGLibrary Safety Standing CommitteeCarolann Abramoff-Branch Manager (North Port Library) and Safety PDQI Team MemberThe Final Version

9-1-1 ROG

How it has helped!Train before the crisis:Refining the process:Being prepared

Limited staff

Example: Missing Child procedures

Drills help refine the process

Staff requested more drills than required

Best practices from experts (Fire, 9-1-1 Operators, & Law Enforcement)

Review

What Library Staff Said . . . Thank you for creating easy-to-follow steps for difficult situations we often face. The training session was great - - especially the chance to ask questions and get clear, practical answers.

The training session was just what we needed. Now we all know what to do and we want to do the right thing. It feels good to be ready. Having the notebook makes it easy for new staff to learn what is expected.

Safety is on my mind. It is good to have the guidelines that everyone follows. I never thought about the need for a lock-down in a library, but I think it could happen. Things have changed everywhere - not just in cities.Questions?Contact InformationSarabeth Kalajian skalajian@scgov.net 941-861-5468

Scott Montgomery smontgo@scgov.net 941-861-5927

Ann Hall ahall@scgov.net 941-861-1350

Carolann Abramoff cpalmabram@scgov.net 941-861-1306

Karen Geis kgeis@scgov.net 941-861-1156