SAPC-BAIO-066-Key Topics in Getting System Ready
description
Transcript of SAPC-BAIO-066-Key Topics in Getting System Ready
ASAP Focus MethodologyKey Topics Getting the System Ready
CSE Portfolio and Operations
© SAP AG 2008 / Page 2
Objectives
At the end of this presentation you will: Understand what the key topics regarding getting system ready
of the ASAP Focus Methodology are
Know which activities are addressing the key topics
What risks are associated
And which accelerators are provided to mitigate those risks
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1. Introduction
2. Get System ready: Delta requirements
3. Get System ready: Solution Preparation
4. Get System ready: FRICE
Agenda
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What is a key topic
A key topic is a group of activities that is:
Related to high risk
An implementation major effort driver
A look at activities, across the phases of the ASAP Focus Methodology, for the purpose of better understanding the specific approach
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Key topics in the ASAP Focus Methodology
Positioning with the customer the Solution and the Approach (Evaluation Roadmap)
Getting the System ready Delta requirements Solution Preparation Forms adaptations, Reports adaptation, Interface development,
Conversion, Enhancements (FRICE)
Getting the Data ready Data migration
Getting the People ready Organizational Change Management User Acceptance Key/ End-User Training Data People
system
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1. Introduction
2. Get System ready: Delta requirements
3. Get System ready: Solution preparation
4. Get System ready: FRICE
Agenda
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General approach to Delta requirements
Why is this a key topic? Delta requirements are the main ‘source of evil’. Proper expectation
management with the customer is crucial to the overall success of the project. The value of the pre-determined solution is quickly lost once you increase the scope with delta requirements.
Winning Conditions Delta requirements are kept to max. 10% of the initial offering Delta requirements can include
Scope differences Data Migration activities Development of additional reporting Required forms designing Authorizations
Customer’s project team has read and approved the Blueprint in writing Customer has resources available and empowered to decide which delta
requirements need to be handled now or in a later phase
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Delta requirements – Risks
Risk P I
Amount of delta requirements grow beyond a reasonable level (>10% of overall project effort) quickly eating up the efficiency gained trough a pretested, -documented, -configured solution.
Required stakeholders don‘t attend the delta requirements sessions or are not empowered to take decisions on behalf of the company, which leads to wrong definition of requirements
Customer misunderstands the predefined scope or the delta requirements definition which leads to unexpected additional requirements during realization causing a loop back to delta design
Integration issues of some delta requirements are underestimated causing delays in realization (e.g. additional order type in SD has impact on account determination and CO-PA)
Duration of Delta Requirements sessions gets too long to be affordable in the pre sales cycle
High Medium Low
P = Probability I = Impact
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ASAP Focus Methodology Overview
RealizationFinal
PreparationGo Live & Support
EvaluationPre-Project Activities
Delta Requirements
Evaluation Roadmap Implementation Roadmap
time
Project Preparation
Customer Qualification
Position Solution & Services
Delta Requirements
Sessions
Create Preliminary
Proposal
Finalize Proposal
Customer Signs offBlueprint
Assemble Statement of
Work
General Project Management
Data MigrationWorkshopActivities
Project Team Training
Position OCM
Set Up System Environment
Project Standards & Procedures
General Project Management
ConductKick off Meeting
DEV Infrastructure
Setup
General Project Management
Review ProjectPreparation
Phase
QAInfrastructure
Setup
Validate Org.Structure &General Settings
Delta Realization
Validate Solution
Organizational Change
Management
Integration &Acceptance
Tests
Prepare Cutover & Production
Support
Review Realization
Phase
General Project Management
End User Training
Check Org.Change
Readiness
Create & StaffHelp Desk
Check SystemReadiness
Cutover toProduction
ProductionSupport
General Project Management
Project Closing
Customerqualified
StartContractsignature
Projectkick-off
Go-Live
Go Live Readiness
Check
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ASAP Focus Methodology Overview – Get System Ready
RealizationFinal
PreparationGo Live & Support
EvaluationPre-Project Activities
Delta Requirements
Evaluation Roadmap Implementation Roadmap
time
Project Preparation
Customer Qualification
Position Solution & Services
Delta Requirements
Sessions
Create Preliminary
Proposal
Finalize Proposal
Customer Signs offBlueprint
General Project Management
Data MigrationWorkshopActivities
Project Team Training
Position OCM
Set Up System Environment
Project Standards & Procedures
General Project Management
ConductKick off Meeting
DEV Infrastructure
Setup
General Project Management
Review ProjectPreparation
Phase
QAInfrastructure
Setup
Validate Org.Structure &General Settings
Delta Realization
Validate Solution
General Project Management
End User Training
Check Org.Change
Readiness
Create & StaffHelp Desk
Check SystemReadiness
Cutover toProduction
ProductionSupport
General Project Management
Project Closing
Go Live Readiness
Check
Present Solution & Services
Present Implementation Approach
Present Data Migration Approach
Present Organizational Change Readiness
Prepare Prototype System
Present and Refine Solution in Detail
Assess Data Complexity
Document Delta Requirements
Configure Deltas
Adapt Forms Reports
Set up User Roles and Authorizations
Establish Interfaces
…Assemble
Statement of Work
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Contains list of assumptions & a how-to guide on running the Delta Requirement Sessions.A
ccel
erat
ed w
ith
Document Delta Requirements during Delta Requirement Sessions. Separate Template are provided for Processes Forms, Reports and Interfaces.
Customer Specification Documents (CSD)
Delta Requirements Guiding Principles
Use the Solution Map in parallel with your prototype system. This will give your customer a better visual representation of the solutions and will be more capable to faster and more reliably identify gaps
Solution Map and Solution Composer
● Overview document to list all objects for forms, reports, interfaces & Data Migration (basic scope + delta requirements)FRICE master list
Delta Requirements – ASAP Focus Roadmap Accelerators
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1. Introduction
2. Get System ready: Delta requirements
3. Get System ready: Solution preparation
4. Get System ready: FRICE
Agenda
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General approach to Solution Preparation
Why is this a key topic? Installation of the Solution and the Solution Components is a commodity in
ASAP Focus approach. However a one or two week time in a 10 -12 weeks of implementation is a considerable duration and any delay in hardware delivery can
Winning Conditions Early anticipate the Installation activities by preparing as much as possible
beforehand. Usage of Solution Manager can accelerate System preparation activities.
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Solution Preparation – Risks
Risk P I
A delay in hardware delivery can put in risk the time lines, resources and budget of the project.
Underestimation of Solution installation can lead to delays. A delay of a week in a 10-12 weeks project is a risk that should be taken under consideration
High Medium Low
P = Probability I = Impact
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ASAP Focus Methodology Overview
RealizationFinal
PreparationGo Live & Support
EvaluationPre-Project Activities
Delta Requirements
Evaluation Roadmap Implementation Roadmap
time
Project Preparation
Customer Qualification
Position Solution & Services
Delta Requirements
Sessions
Create Preliminary
Proposal
Finalize Proposal
Customer Signs offBlueprint
Assemble Statement of
Work
General Project Management
Data MigrationWorkshopActivities
Project Team Training
Position OCM
Set Up System Environment
Project Standards & Procedures
General Project Management
ConductKick off Meeting
DEV Infrastructure
Setup
General Project Management
Review ProjectPreparation
Phase
QAInfrastructure
Setup
Validate Org..Structure &General Settings
Delta Realization
Validate Solution
Organizational Change
Management
Integration &Acceptance
Tests
Prepare Cutover & Production
Support
Review Realization
Phase
General Project Management
End User Training
Check Org.Change
Readiness
Create & StaffHelp Desk
Check SystemReadiness
Cutover toProduction
ProductionSupport
General Project Management
Project Closing
Go Live Readiness
Check
Order Best Practices
Anticipate Solution Preparation
Install System Hardware
Install Solution
Install Local tools
Prepare Solution for Realization
Perform Initial Trial for Data Migration
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Acc
eler
ated
wit
h A how-to presentation provided within the roadmap can guide you of how to anticipate delays in Solution installation
Solution Preparation Presentation
Solution Preparation – ASAP Focus Roadmap Accelerators
Usage of Project Templates to create the project and the structure of the Solution within Solution manager tool accelerates considerably the Solution preparation.
Solution Manager Project Templates
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1. Introduction
2. Get System ready: Delta requirements
3. Get System ready: Solution preparation
4. Get System ready: FRICE
Agenda
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General approach to FRICE
Why is this a key topic? Feedback from current projects shows that Forms, Reports, Interfaces,
Conversions, Enhancements can be up to 50% of the overall project effort.
Winning Conditions SAP Preconfigured Smart Forms are used as templates Standard reports are used whenever possible Interface specifications are clearly described by the customer migration spreadsheets are supplied in the pre-project activities phase and the
customer extracts data from his legacy systems before project team is on site No enhancements (like user exits). Configuration kind of Deltas can be accelerated by the usage of Solution
Manager
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FRICE – Risks (excluding Data Migration)
Risk P I
Customer looking at forms or reports with his own data during the business validation workshops suddenly realize that additional requirements or changes to the agreed content/layout is required. This creates an additional amount of work and a loop back to delta design.
Interface specifications are incomplete leading to misunderstanding and delay in delta realization
High Medium Low
P = Probability I = Impact
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Acc
eler
ated
wit
h Document Delta Requirements during Delta Requirement Sessions. Separate Template are provided for Processes Forms, Reports and Interfaces.
Customer Specification Documents (CSD)
FRICE – ASAP Focus Roadmap Accelerators
Delta Configuration can be accelerated with the use of relevant functionality provided by Solution Manager Tool
Solution Manager Configuration Functionality
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Summary
In this Session you learned
What are the major risks implied in getting the system ready and how to mitigate them How to accelerate activities related to getting the system ready
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Sophia Ersi FilaktouCSE Portfolio and Operations
ASAP Focus Mailbox
Contact
© SAP AG 2008 / Page 24
Thank you!
© SAP AG 2008 / Page 25
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© SAP AG 2008 / Page 26
ASAP Focus Methodology Overview
RealizationFinal
PreparationGo Live & Support
EvaluationPre-Project Activities
Delta Requirements
Evaluation Roadmap Implementation Roadmap
time
Project Preparation
Customer Qualification
Position Solution & Services
Delta Requirements
Sessions
Create Preliminary
Proposal
Finalize Proposal
Customer Signs offBlueprint
General Project Management
Data MigrationWorkshopActivities
Project Team Training
Position OCM
Set Up System Environment
Project Standards & Procedures
General Project Management
ConductKick off Meeting
DEV Infrastructure
Setup
General Project Management
Review ProjectPreparation
Phase
QAInfrastructure
Setup
Validate Org.Structure &General Settings
Delta Realization
Validate Solution
General Project Management
End User Training
Check Org.Change
Readiness
Create & StaffHelp Desk
Check SystemReadiness
Cutover toProduction
ProductionSupport
General Project Management
Project Closing
Go Live Readiness
Check
Present Solution & Services
Present Implementation Approach
Present Data Migration Approach
Present Organizational Change Readiness
Prepare Prototype System
Present and Refine Solution in Detail
Assess Data Complexity
Document Delta Requirements
Configure Deltas
Adapt Forms Reports
Set up User Roles and Authorizations
Establish Interfaces
… …
Order Best Practices
Anticipate Solution preparation