SAP Solution Manager 7.2 Global Roadsho 7_P05... · SAP Solution Manager 7.2 BPMN support A BPMN...

Tim SteuerSAP SE

SAP Solution Manager Functional Overview and Adoption

2CUSTOMERcopy 2017 SAP SE or an SAP affiliate company All rights reserved ǀ

Customer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

permission of SAP This presentation is not subject to your license agreement or any other service or subscription

agreement with SAP SAP has no obligation to pursue any course of business outlined in this document or any related

presentation or to develop or release any functionality mentioned therein This document or any related presentation

and SAPs strategy and possible future developments products and or platforms directions and functionality are all

subject to change and may be changed by SAP at any time for any reason without notice The information in this

document is not a commitment promise or legal obligation to deliver any material code or functionality This document

is provided without a warranty of any kind either express or implied including but not limited to the implied warranties

of merchantability fitness for a particular purpose or non-infringement This document is for informational purposes

and may not be incorporated into a contract SAP assumes no responsibility for errors or omissions in this document

except if such damages were caused by SAPacutes willful misconduct or gross negligence

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations Readers are cautioned not to place undue reliance on these forward-looking statements

which speak only as of their dates and they should not be relied upon in making purchasing decisions

Legal disclaimer


Customer

SAP Solution Manager 72 in a nutshell

IncidentMonitorDetect to

correct Problem Optimize

Portfolio Management Project ManagementPortfolio to

Project

Demand Design Development Test Deploy Requirement to

Deploy

Service RequestService CatalogueRequest to

Fulfill Service Fulfillment

SAP Solution Manager 72 delivers four key value scenarios

Value scenarios - Life-cycle view


Customer

SAP Solution Manager

Adoption framework

Detect-to-correctPortfolio-to-project Requirement-to-deploy Request-to-fulfil

Value achievable in days

Value achievable in weeks

Value achievable in hours

Ro

llou

t

Few

Many

Alig

nm

en

t

Low

High

Basic Configuration


Customer

Build Up Trust and Friends Adoption Framework

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Financial

Project

Management

Cross-

Project

Management

Test

Automation

Test Scope

Optimization

Build

Project

Management

Change

Process

Control

Deployment

Control

Transport

Control

Corporate

ITSM

Service

Request

amp Fulfilment

Incident amp

Problem

Management

for SAP

Complete

Project

Tracking

In-depth

Analysis

Simple

Setup

Landscape

Provisioning

Automation

Landscape

Planning

Landscape

Transparency

End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

End-to-end

Application

operations

Application

Monitoring

and Guided

Procedures

System

Management

Manual

Testing

Portfolio-to-Project Detect-to-CorrectPortfolio-to-Project Requirement-to-Deploy Request-to-Fulfil

Project Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Discover amp Prepare Explore Realize amp Deploy Operate

Innovation Control Center SAP Mission Control Center Operations Control Center

Digital Business

Delivery Platform The Big Picture ndash Project Management Best Practice

WBS amp Q-Gates

Business Process

Trial System Solution Landscape

Requirements Work Packages

Solution

Readiness

Dashboard

Value Discovery SAP S4HANA Value Assurance Service Packagesplanning and safeguarding | technical implementation | function implementation | innovation

Readiness CheckRoadmaps

SAP Best

Practices

Cloud Appliance

Library

Monitor amp

Support

One Content

Cloud

Build

Factories

Project Management Best Practices

Live Demo

Demo Roadmap Viewer


Customer

Project ManagementValue and Effort

Cross-Project

Management

Financial

Project

Management

Build Project

Management

Project

Management

Adoption StepsValue

Full cost control

Integration with other SAP

Solution Manager functions

Out-of-the-box

No additional license required

Managing parallel projects

EffortValue

EffortValue

EffortValue

Capability Effort

Evaluation amp Reporting 3 ndash 4 weeks

Cross Reporting 2 weeks + onboarding + org change mgmt

Project versioning amp forecasts 1 weeks

Work confirmations 5 days + org change management

Resource staffing 5 days

Authorizations 5 days

ERP integration 10 days + onboarding

Integration with other functions 1 day + onboarding

Project scheduling 1 day

Define project template (optional) 1 hour

Upload roadmap amp role definition 2 hours

Project Management Setup 2 hours

Process Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP Solution Manager Process ManagementOne Process Landscape for Business and IT

Process Management

ndash Web-based documentation experience

ndash Multi-level process hierarchies

ndash Integrated graphical process editor

ndash Processes assembled from re-use libraries

ndash Processes are tied validated and optimized

continuously based on real usage

Integrated Process Experience

ndash Requirements Management integration

ndash Change Management integration

ndash IT Project and Portfolio Management integration

ndash Test Suite integration

ndash Business Process Monitoring integration

With SAP Solution Manager Process Management business and IT

plan manage and operate processes in one common process landscape


Customer

SAP Solution Manager 72 BPMN support

A BPMN process modelhellip concentrates on the process logic

reveals only the order of activities in

which they are executed

shows when activities happen

depicts under what conditions

activities are happen

SAP Solution Manager 72

supports BPMN process and

collaboration diagrams


Customer

Process ManagementValue and Effort

Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Process

Management

Documentation of business

activities to business

Centralized documentation

of technical objects

Foundation for test management

Manage requirements

and software developments

in large agile projects

Capability Effort

Deploy Focused Build for

SAP Solution Manager1 week

Focused Build for

SAP Solution Manager1 day training per project role

BusinessIT alignment depends on customer setup

Document selected processes 2-3 h per process

Define Process Step Library 1 day per business area + onboarding

Documentation assignment 30 documentshour

Generate executable library 30 minutes per Logical Component Group

Process Management Setup 1 hour

EffortValue

EffortValue

EffortValue

Adoption StepsValue

Demo Universal Diagram

Test Suite

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP Solution Manager - Test Suite

A full-blown application for manual automated testing and change impact analysis

Functional Scope

Manual and automated functional tests

Automated change impact analysis of maintenance activities for

test scope optimization of regression tests

New requirements triggering semi-automated test planning for

user acceptance tests and functional integration tests

High degree of test automation possible

Supports agile development approach within requirements-to-

deploy process through Focused Build for SAP Solution Manager

Seamlessly integrated with SAP Solution Manager Process

Management Solution Documentation ChaRM ITSM hellip

Single Source of Truth

All related information in one central SAP Solution Manager system

No complex data replications

Integration

Test system refresh and test data provisioning

3rd party test automation tools

SAP and non-SAP Solutions

SAP Business Suite

SAP S4HANA (On-Premise Cloud Edition)

Non-SAP applications (On-Premise Cloud)

SAP Solution Manager Test Suite is the default Test Suite for all SAP customers

except for customers with a strategic decision for a partner test suite

Non-SAP


Customer

Test SuiteValue and Effort

Test

Automation

Test Scope

Optimization

Manual

Testing

Test

Suite

Faster SPEHP deployment

Faster test scope optimization

Change impact analysis

Transparent test execution

Better guidance for testers

Replace ad-hoc test planning

Higher RT coverage

Less incidents in PRD

Less manual test effort

Capability Effort

Test automation of RT for fix enhance

maintenance and innovation projects

1 day + 1-2 days per RT test case

+ onboarding of test engineers

Prognosis of change impact and

adjustment test efforts (Scope amp Effort

Analyzer) for maintenance and upgrade

projects

05 day for custom code setup (incl

UPL or SCMon activation)

+ 2 hours for job execution for

semi-dynamic TBOMs

+ 13 day per prio-1 process step

+ onboarding of change manager

Change impact analysis for RT for fix

enhance maintenance and innovation

projects

Manual testing for innovation and

transformation projects

(SFT UAT FIT RT)

2 hours per test (SFT UAT)

1 day per test (FIT)

+ onboarding of testers and test manager

Manual testing for RT for fix enhance

and maintenance projects

1 day + 2 hours per RT test case +

onboarding of testers and test manager

SFT Single Functional Tests UAT User Acceptance Tests

FIT Functional Integration Tests RT Regression Tests

EffortValue

EffortValue

Effort

Value

Adoption StepsValue

Change Control Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP

SAP Enhanced Change and Transport System (CTS+)

Introduction

Change and Transport System (CTS) ndash the comprehensive transport tool

SAP FioriSAP Process

Orchestration

(PO)

SAP S4HANA SAP Mobile

Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer

Dual landscape synchronization with Retrofit

Major Releases

Minor Releases Changes

MaintenanceQuality

AssuranceProduction

Development Test

Retrofit

SAP Solution Manager can fully automate

more than 90 of synchronization tasks

between tracks with Retrofit

Work List of all transports to be synchronized (down to object level)

Tool based

Minimized risk through integration in the maintenance project and changes

Logging of the changes

Less manual effort for double maintenance (conflict and sequence visibility)


Customer

Quality Gate Management ndash Details

One central build test and deployment

plan for all projects including their Quality

Gates

Quality Gate Maintenance with

Segregation of Duties

Guided Self Services to assess the

risk and document the Quality Gate

Criteria

Central transport mechanism

and change control

Manage changes across the

technology framework and

application

Every development

workbench is integrated

Change Process Control


Customer

Change Request Management

Process Layer Change amp Release Management Process

Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change

1 Request for Change 2 Change Document 3 Change Cycle


Customer

Release Management

Release amp Deployment Management is essential

to manage successful deployment of all related

changes into the productive environment

Release Management defines dates and schedule

for Releases

Release content is determined by Projects

Requests for Changes and related Change

Documents

The Release Cycle is a technical container and

model for the release content


Customer

Change Control ManagementValue and Effort

Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors

Zero audit surprises

Capability Effort

Release Management 1 week + Org Change Management

Change Request Management 1 week + Org Change Management

Quality Gate Management 3 days

Retrofit 3 days

Change Diagnostics 4 hours

Transport Execution Analysis 4 hours

CTS+ 12 hours per landscape

EffortValue

EffortValue

EffortValue

Adoption StepsValue

IT Service Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


bull Incident- Problem- Change Management to manage the SAP IT

more efficient and secure

bull Incident- Problem- Change Knowledge Management for the

entire IT together with SAP IT Infrastructure Management

bull Service Request fulfillment process based on service products

and predefined activities how to deliver these IT services

bull Incident Management for SAP landscapes with integration in

SAP frontends and SAP support backbone

bull Incident- Problem- Change Management integrated to further

SAP Solution Manager scenarios

eg test defects project issues alert processing etc

bull ITIL based IT Service Management with integration in SAP ERP

for business process automationCatalogue

Service Request

Knowledge Article

Request for Change

Problem

Incidentmultiple inbound channels

Single

Source

of Truth

Single

Source

of Truth

Non-SAP

+

Infrastructure

Demo

Demo Incident Creation App


Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes

Reduce time-to-resolution

with seamless integration

Reduce 3rd-party

licensing

Capability Effort

IT Service Desk (call center) 1 week

3rd-party Service Desk Integration 2 weeks

Financial Management 2 weeks + Org Change Management

Service Asset amp Config Mgmt 1 week

Service Level Management 3 days

Service Catalog Management 4 days + onboarding

Guided Procedures Check Lists 2 days

Service Request Management 2 days

Knowledge Management 4 hours

Problem Management 4 hours + onboarding

Incident Management 8 hours

EffortValue

EffortValue

EffortValue

Adoption StepsValue

Data Volume Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Data Volume ManagementBrings transparency to data help minimize existing data volume

and manage future data volumes

Jumpstart with Best Practices Demos and Tools

Fiori based easy-to-use apps for HANA Data Aging and BW

Integrated Process Experience Data Footprint Visualize biggest consumer of data across

landscapes

Age Distribution Understand the lsquoAge Footprintrsquo in the system

landscape

Empowerment and Execution Guided self-generated best

practice document

Potential Savings Get an overview of archiving and deletion

potentials across the landscape

Bringing Data Volume Under Control


Customer

Data Volume ManagementThe Process

Monitor

Proactive monitoring of data

distribution growth rates and

saving potential

Optimize

Optimize storage costs

and data lifecycle

Analyze

Evaluate origin of data

data quality data reduction

possibilities

Notify

Reactive handling of

deviations from DVM

compliance

Report

Prove value to business


Customer

Data Volume ManagementValue and Effort

Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management

Reduce short-lifespan

business data

Reduce non-business

relevant data

Reduce business data

with legal relevance

Capability Effort

Run comprehensive DVM project on

managed systemAlignment with business + auditors

Define KPIs2 days

Set up regular in-depth analysis

Execute data reduction measures for

business relevant data

5 daysarchiving object type

+ alignment with business

Use Decision Maker 1 day

Prepare DVM Self Service 1 day

Execute data reduction measures for non-

business relevant data3-5 days per archiving object type

Activate DVM chapter in EWA 4 hours

DVM basic setup 1 day

EffortValue

EffortValue

EffortValue

Adoption StepsValue

Landscape Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal

Simplify landscape management ndash motivation amp goal

Solution Browser

Innovation Discovery

Service

Product Availability Matrix

Maintenance Optimizer

Upgrade Roadmap

Business Function Prediction

Landscape Verification

System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer

Software Logistics ToolsUpdateUpgradeInstallation

The problem ndash from consolidated customer quotes

Planning of maintenanceupdupg is error-prone not

being intuitive but costly in both time and moneyhellip

hellip reasons being

Abundance of involved tools and data models

Missing user guidance on the process in UIs

Sync processes for data at SAP amp customers

The solution Simplify the process by

reducing the number of involved tools

using one data model amp one calculation on demand

central integration by clear hand-over steps in the tools

Technical System Data

LMDB Product System Editor

EHP Info Center Improvement Finder

Landscape Planner

Maintenance Planner

Upgrade Dependency Analyzer


Customer

Maintenance process with the Maintenance Planner

Change options and related tools

bull In the Maintenance Planner changes

are defined and stackxml and

download basket are prepared

bull Consuming tools are Software

Provisioning Manager Software

(SWPM) Update Manager (SUM) etc

bull The customer profile is updated

based on SAP Solution Manager It is

re-used by SAP Readiness Check for

SAP S4HANA and by SAP

Transformation Navigator

IT LandscapeIT LandscapeIT Landscape

(AS Java)(AS ABAP) (HANA)

LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer

Landscape ManagementValue and Effort

SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management

Consistent update of the

systems in the landscape

with predictable effort

Gain transparency on all


Automation of landscape

management activities

Capability Effort

End-to-End system provisioning 5 days + 2 days system

Management of SAP HANA

landscapes1 days

Dashboards +

Landscape visualizationOut-of-the-box

Operations automation 3 days

Scope amp Effort Analyzer 3 days

Upgrade Dependency Analyzer Out-of-the-box

Maintenance Planner Out-of-the-box

Maintenance certificate Out-of-the-box

System recommendations + side-

effect reportingOut-of-the box

SLD and LMDB 1 day + 1 hour system

Effort

Value

EffortValue

Effort

Value

Adoption StepsValue

Business Process Operations

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Drive Business value through optimization

Business Process

Improvement

MUST-HAVE Day-to-Day Operations

Job ManagementBusiness Process amp

Interface Monitoring

Data Consistency

Management

Business Process

Operations

Content of Business Process Operations

Business Process

Performance

Optimization

Proactively identify

improvement

potential for business

process execution

Proactively avoid or detect

harmful data

inconsistencies

Automate business

process while considering

dependencies and

restrictions

Improve business process

efficiency and

effectiveness

Proactively ensure reliable

business process

execution performance

and throughput


Customer

Business Process OperationsValue and Effort

End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations

Efficient business process

execution in SAP products

No undetected business critical

exceptions


execution for complete landscape

Capability Effort

Business Process Improvement with

Dashboards KPI trees and Process

Management Board

3 days business area

Business Process Monitoring for

complete landscape and customer

specific requirements

3-5 days customer requirement

Job documentation 4 hours

Job request management 2 weeks

Cross-Database Comparison3-5 day per customer specific requirement

+ business alignment


Business Process Analytics

4 hours business area + 3-4 days

analysisKPI + business alignmentKPI

Business Process Monitoring for SAP

systems8 hoursprocess

Job scheduling health check 4 hours EffortValue

EffortValue

EffortValue

Adoption StepsValue

Custom Code Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage

65 of the custom code objects have not been used

within the last months

Quality

60 of all custom code objects contain code

inspection messages

Reality of custom code impact

Experience from typical customer systems

Based on SAP (CQC) Solution Transition Assessment and Custom Code services

Number of objects average number of custom code objects in on system 15000 ndash 20000 objects


Customer

Efficient Custom Code Management

Custom code direction of impact

Remove

Remove unused custom code interviewing business departments

Remove unused custom code measured as unused

Avoid

Setup governance model with goal to avoid new custom code

Validateaudit business cases of existing custom code

XXX

Replace

Review modifications

Replace custom code with high change frequency

Leverage Utilize

Improve and optimize quality performance and security of custom

code

Leverage usage of new projects


Customer

Custom Code ManagementValue and Effort

Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management

End-to-end CCLM from

requirement to retirement

Preparation for Cloud

and Digitization


Quality improvements

Focus on used objects

Decisions enablement

Central up-to-date library

of custom code objects

Capability Effort

Definition of efficient custom code

lifecycle management approach2 weeks

Setup of future-oriented reporting

structures2 weeks

Optimization enablement (Quality) 2 weeks

CCLM Quality Cockpit + ATC 6 days + onboarding

Optimization enablement (Decom) 2 weeks + onboarding

CCLM Decommissioning Cockpit 3 days + onboarding

ATC extraction 1 day landscape

UPL activation 1 day landscape

Custom Code Management setup 3 days onboarding + 2 days landscape

EffortValue

EffortValue

EffortValue

Adoption StepsValue

Application Operations

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Holistic approach to operate SAP centric hybrid landscapes

Monitoring Alerting and Root Cause Analysis Monitoring and alerting for Systems Databases and Hosts

Integration Monitoring for peer-to-peer as well as orchestrated

interface scenarios covering On Premise and Cloud

components

Synthetic as well as Real User Monitoring based proven and

highly scalable infrastructure

Component specific Monitoring covering Process Integration

Business Intelligence and Job Monitoring

Root Cause Analysis for the most common SAP technologies

Administration and Guided Procedures Holistic administration capabilities as IT Calendar Work

Mode Management Notification Management Service

Availability Management hellip

Guided Procedures for task automation and alert reactions

Monitor diagnose and administer SAP centric hybrid landscapes with



Customer

Monitoring and Alerting

Overview

SAP HANA

User Experience Monitoring

Alert Inbox

AlertingMonitoring

Integration Monitoring

System Monitoring

HANA and BI Monitoring

Alert Details

EmailTicket

Job Monitoring


Customer

Exception Management Fully

Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Fully

Available

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

Available

(1)

Planned

(2018)

Available

(1)

Integration Monitoring Fully

Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Available

(1)

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

Available

(1)

Planned

(2018)

Available

(1)

End User Experience Monitoring

(Synthetic User Monitoring)

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

End-to-End Trace Analysis Fully

Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Planned

(Q2 2017)

Planned

(Q4 2017)

Planned

(Q4 2017)

Planned

(2018)

Planned

(2018)

Product

vision

Product

vision

Product

vision

Data Consistency Management Fully

Available

Fully

Available

Fully

Available

Available

(2)

Available

(2)

Available

(1)

Available

(2)

Available

(2)

Fully

Available

Available

(1)

Product

vision

Available

(2)

Business Process KPI Monitoring Fully

Available

Fully

Available

Fully

Available

Available

(2)

Available

(2)

Available

(2)

Available

(2)

Available

(2)

Fully

Available

Planned

(Q4 2017)

Product

vision

Available

(2)

Topic

Limitations

1) Integration and Exceptions can be monitored in general Instrumentation at cloud product side is still missing or incomplete

2) Infrastructure is prepared but there is currently no instrumentation at cloud product side available

Planned innovation for Application Operations

Improved support for SAP-centric hybrid scenarios

Planned

innovations

This is the current state of planning and may be changed by SAP at any time


Customer

Application OperationsValue and Effort

Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting

Visibility into SAP systems

Visibility for service providers

and customers with up to

10000 systems

Capability Effort

Advanced System Management with focus on

Service Providers

1 day basic setup +

frac12 hour managed system

Advanced User Monitoring

covering on premise and cloud 1 day user scenario

Advanced Integration Monitoring

covering on premise and cloud 1 day integration scenario

Advanced Monitoring1 day for all advanced

monitoring use cases

Guided procedure framework +

IT Task Management

1 day per customer-defined

guided procedure

User Experience Monitoring 1 day script

Integration monitoring (PI + message flow monitoring

Interface amp Connection monitoring)1 day integration scenario

BI+ HANA Monitoring 1 day BI scenario

Job Monitoring 1 day job monitoring scenario

Technical Administration (notification management work

mode management IT calendar service availability

management SAP standard guided procedures)

Evaluation +

4 hours system

System Monitoring 1 hour system

Root Cause Analyse 1 hour system

Value

EffortValue

Effort

Value

Adoption StepsValue

Effort

Documents Links Videos


Customer

Available Learning Resources

SAP Solution Manager Learning Resources Overview

Build up your knowledge and skills

Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management

Competence(Introduction)

Core

Competence(Key Value Chains)

Expert

Competence(Functional Areas)

Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager

Homepage(supportsapcom

solutionmanager)

Overview

Processes

Product and

Release Info

) Planned availability Q1 2017

From Interest to Expert Knowledge

SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the

permission of SAP This presentation is not subject to your license agreement or any other service or subscription

agreement with SAP SAP has no obligation to pursue any course of business outlined in this document or any related

presentation or to develop or release any functionality mentioned therein This document or any related presentation

and SAPs strategy and possible future developments products and or platforms directions and functionality are all

subject to change and may be changed by SAP at any time for any reason without notice The information in this

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and may not be incorporated into a contract SAP assumes no responsibility for errors or omissions in this document

except if such damages were caused by SAPacutes willful misconduct or gross negligence

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations Readers are cautioned not to place undue reliance on these forward-looking statements

which speak only as of their dates and they should not be relied upon in making purchasing decisions

Legal disclaimer


Customer





Project


Deploy






Customer


Adoption framework





Ro

llou

t

Few

Many

Alig

nm

en

t

Low

High

Basic Configuration


Customer


Project

Management

Custom

Code

Management

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Control

Management

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Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Financial

Project

Management

Cross-

Project

Management

Test

Automation

Test Scope

Optimization

Build

Project

Management

Change

Process

Control

Deployment

Control

Transport

Control

Corporate

ITSM

Service

Request

amp Fulfilment

Incident amp

Problem

Management

for SAP

Complete

Project

Tracking

In-depth

Analysis

Simple

Setup

Landscape

Provisioning

Automation

Landscape

Planning

Landscape

Transparency

End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

End-to-end

Application

operations

Application

Monitoring

and Guided

Procedures

System

Management

Manual

Testing


Project Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer



Digital Business


WBS amp Q-Gates

Business Process



Solution

Readiness

Dashboard



SAP Best

Practices

Cloud Appliance

Library

Monitor amp

Support

One Content

Cloud

Build

Factories


Live Demo

Demo Roadmap Viewer


Customer


Cross-Project

Management

Financial

Project

Management

Build Project

Management

Project

Management

Adoption StepsValue

Full cost control



Out-of-the-box



EffortValue

EffortValue

EffortValue

Capability Effort













Process Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Process Management
















Customer












Customer


Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Process

Management






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Capability Effort



Focused Build for








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Test Suite

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer



Functional Scope














Integration




SAP Business Suite





Non-SAP


Customer


Test

Automation

Test Scope

Optimization

Manual

Testing

Test

Suite







Higher RT coverage



Capability Effort








projects




semi-dynamic TBOMs





projects



(SFT UAT FIT RT)










EffortValue

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer















Service Request

Knowledge Article

Request for Change

Problem


Single

Source

of Truth

Single

Source

of Truth

Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






Customer



Remove



Avoid



XXX

Replace



Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







Capability Effort




structures2 weeks








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer






components













Customer


Overview

SAP HANA


Alert Inbox

AlertingMonitoring


System Monitoring


Alert Details

EmailTicket

Job Monitoring


Customer


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Fully

Available

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

Available

(1)

Planned

(2018)

Available

(1)


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Available

(1)

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

Available

(1)

Planned

(2018)

Available

(1)



Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Planned

(Q2 2017)

Planned

(Q4 2017)

Planned

(Q4 2017)

Planned

(2018)

Planned

(2018)

Product

vision

Product

vision

Product

vision


Available

Fully

Available

Fully

Available

Available

(2)

Available

(2)

Available

(1)

Available

(2)

Available

(2)

Fully

Available

Available

(1)

Product

vision

Available

(2)


Available

Fully

Available

Fully

Available

Available

(2)

Available

(2)

Available

(2)

Available

(2)

Available

(2)

Fully

Available

Planned

(Q4 2017)

Product

vision

Available

(2)

Topic

Limitations





Planned

innovations



Customer


Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer





Project


Deploy






Customer


Adoption framework





Ro

llou

t

Few

Many

Alig

nm

en

t

Low

High

Basic Configuration


Customer


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Financial

Project

Management

Cross-

Project

Management

Test

Automation

Test Scope

Optimization

Build

Project

Management

Change

Process

Control

Deployment

Control

Transport

Control

Corporate

ITSM

Service

Request

amp Fulfilment

Incident amp

Problem

Management

for SAP

Complete

Project

Tracking

In-depth

Analysis

Simple

Setup

Landscape

Provisioning

Automation

Landscape

Planning

Landscape

Transparency

End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

End-to-end

Application

operations

Application

Monitoring

and Guided

Procedures

System

Management

Manual

Testing


Project Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer



Digital Business


WBS amp Q-Gates

Business Process



Solution

Readiness

Dashboard



SAP Best

Practices

Cloud Appliance

Library

Monitor amp

Support

One Content

Cloud

Build

Factories


Live Demo

Demo Roadmap Viewer


Customer


Cross-Project

Management

Financial

Project

Management

Build Project

Management

Project

Management

Adoption StepsValue

Full cost control



Out-of-the-box



EffortValue

EffortValue

EffortValue

Capability Effort













Process Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Process Management
















Customer












Customer


Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Process

Management






Manage requirements



Capability Effort



Focused Build for








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Test Suite

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer



Functional Scope














Integration




SAP Business Suite





Non-SAP


Customer


Test

Automation

Test Scope

Optimization

Manual

Testing

Test

Suite







Higher RT coverage



Capability Effort








projects




semi-dynamic TBOMs





projects



(SFT UAT FIT RT)










EffortValue

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer















Service Request

Knowledge Article

Request for Change

Problem


Single

Source

of Truth

Single

Source

of Truth

Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






Customer



Remove



Avoid



XXX

Replace



Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







Capability Effort




structures2 weeks








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer






components













Customer


Overview

SAP HANA


Alert Inbox

AlertingMonitoring


System Monitoring


Alert Details

EmailTicket

Job Monitoring


Customer


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Fully

Available

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

Available

(1)

Planned

(2018)

Available

(1)


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Available

(1)

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

Available

(1)

Planned

(2018)

Available

(1)



Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available

Fully

Available


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Planned

(Q2 2017)

Planned

(Q4 2017)

Planned

(Q4 2017)

Planned

(2018)

Planned

(2018)

Product

vision

Product

vision

Product

vision


Available

Fully

Available

Fully

Available

Available

(2)

Available

(2)

Available

(1)

Available

(2)

Available

(2)

Fully

Available

Available

(1)

Product

vision

Available

(2)


Available

Fully

Available

Fully

Available

Available

(2)

Available

(2)

Available

(2)

Available

(2)

Available

(2)

Fully

Available

Planned

(Q4 2017)

Product

vision

Available

(2)

Topic

Limitations





Planned

innovations



Customer


Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


Adoption framework





Ro

llou

t

Few

Many

Alig

nm

en

t

Low

High

Basic Configuration


Customer


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

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Factories


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Objects

SAP NW ABAP


Introduction



Orchestration

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Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

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Execution

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Release amp

Deployment

Close

Change



Customer

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for Releases



Documents




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Process

Control

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Control

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Control

Change

Control

Management

Zero downgrades

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Retrofit 3 days




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Management

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support processes



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licensing

Capability Effort












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Management

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landscapes


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saving potential

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possibilities

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deviations from DVM

compliance

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Management


business data

Reduce non-business

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SEAhellip

Find Innovation

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Maintenance Planner



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LMDB

Customer

Profile

upload

read

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Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








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Value

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Value

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Suite


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Operations


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process execution


harmful data

inconsistencies

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dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


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Operations

Business

Process

Improvement

Business

Process

Stabilization

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Process

Operations




exceptions



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Custom Code

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Code

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guided procedure









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4 hours system



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Value

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Publications

Monitoring and

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Manager

Management


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GDT AIE BP

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Landscapes

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data bases

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Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU

Project Management

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

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Management

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Management

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Operations

Process

Management

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Build

Factories


Live Demo

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Financial

Project

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Management

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oriented

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Test Scope

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Objects

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Introduction



Orchestration

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Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

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Execution

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Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

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Adoption StepsValue


Project

Management

Custom

Code

Management

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Control

Management

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Management

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Management

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Management

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Process

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ITSM

Service

Request amp

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Incident amp

Problem

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Management

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Reduce 3rd-party

licensing

Capability Effort












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landscapes


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saving potential

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deviations from DVM

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Project

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Management


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Reduce non-business

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SEAhellip

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upload

read

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Update

Upgrade

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incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

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Management








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Suite


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Business Process

Operations


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harmful data

inconsistencies

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dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


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Operations

Business

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Stabilization

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Operations




exceptions



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Code

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Planned

innovations



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Operations

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and Guided

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Operations

Visibility into

applications

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10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

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Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


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GDT AIE BP

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Trainings

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Landscapes

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Information

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languages

browsers and

data bases

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Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU

Live Demo

Demo Roadmap Viewer


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Management

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Management

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oriented

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Management

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Management

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Management

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Process

Operations

Test

Suite

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SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


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Knowledge Article

Request for Change

Problem


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Source

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Source

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+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



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Define KPIs2 days












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Management

Custom

Code

Management

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Landscape

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Management

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Process

Operations

Test

Suite


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Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















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Maintenance Planner



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LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

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Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

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Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



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EffortValue

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Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

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Management

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Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






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Remove



Avoid



XXX

Replace



Leverage Utilize


code



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Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

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saving potential

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Limitations





Planned

innovations



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Advanced

Application

Operations

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Monitoring

and Guided

Procedures

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Management

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Operations

Visibility into

applications

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10000 systems

Capability Effort


Service Providers

1 day basic setup +









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guided procedure









Evaluation +

4 hours system



Value

EffortValue

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Value

Adoption StepsValue

Effort



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Expert

Publications

Monitoring and

Operations with

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Manager

Management


Core


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GDT AIE BP

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Landscapes

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Documentation

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Release Notes

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Security Guides

Expert

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Areas Expert

Content

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Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU

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Project

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Code

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Process

Management

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Suite


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Management

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oriented

Process

Management

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Management

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Management






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Code

Management

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Management

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Process

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Automation

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Suite







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Value

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Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer















Service Request

Knowledge Article

Request for Change

Problem


Single

Source

of Truth

Single

Source

of Truth

Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















EffortValue

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Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






Customer



Remove



Avoid



XXX

Replace



Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







Capability Effort




structures2 weeks








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

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Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer






components













Customer


Overview

SAP HANA


Alert Inbox

AlertingMonitoring


System Monitoring


Alert Details

EmailTicket

Job Monitoring


Customer


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Fully

Available

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

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(2018)

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Available

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Available

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Planned

(Q4 2017)

Available

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Available

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(2018)

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Available

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Available

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Available

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Planned

(Q2 2017)

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(Q4 2017)

Planned

(Q4 2017)

Planned

(2018)

Planned

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Product

vision

Product

vision

Product

vision


Available

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Available

Fully

Available

Available

(2)

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Available

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Available

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Fully

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Available

(1)

Product

vision

Available

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Available

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Available

Available

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Available

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Available

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Available

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Fully

Available

Planned

(Q4 2017)

Product

vision

Available

(2)

Topic

Limitations





Planned

innovations



Customer


Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


Process Management
















Customer












Customer


Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Process

Management






Manage requirements



Capability Effort



Focused Build for








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Test Suite

Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer



Functional Scope














Integration




SAP Business Suite





Non-SAP


Customer


Test

Automation

Test Scope

Optimization

Manual

Testing

Test

Suite







Higher RT coverage



Capability Effort








projects




semi-dynamic TBOMs





projects



(SFT UAT FIT RT)










EffortValue

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





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Customer

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for Releases



Documents




Customer


Change

Process

Control

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Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


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Retrofit 3 days




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SEAhellip

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LMDB

Customer

Profile

upload

read

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Upgrade

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incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

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Management








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effectiveness


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Code

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innovations



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Advanced

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Operations

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Monitoring

and Guided

Procedures

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Management

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Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

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Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


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GDT AIE BP

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Manager

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Release Notes

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Security Guides

Expert

WIKIs

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Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


Design-driven

Process

Management

Business-

oriented

Process

Management

IT-driven

Process

Management

Process

Management






Manage requirements



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Focused Build for








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Management

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projects



(SFT UAT FIT RT)










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Value

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Management

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Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


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Knowledge Article

Request for Change

Problem


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Source

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Source

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Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

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Adoption StepsValue


Project

Management

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Code

Management

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Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

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Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

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Adoption StepsValue


Project

Management

Custom

Code

Management

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Control

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Landscape

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IT Service

Management

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Management

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Operations

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Management

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Process

Operations

Test

Suite


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Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















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Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


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Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

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Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


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Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



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Management

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Suite


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inspection messages






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Remove



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Replace



Leverage Utilize


code



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Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







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structures2 weeks








EffortValue

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Management

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Code

Management

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Control

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Landscape

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Management

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(Q4 2017)

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Release Notes

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Systems

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SAPcomSAP

BooksYouTube

Overview

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SAP Solution

Manager for

SAP S4HANA

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Product Videos

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72

THANK YOU


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SAP NW ABAP


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Orchestration

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Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




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Criteria


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application

Every development




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Create

Request for

Change

Process

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Change

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Customer

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for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

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Retrofit 3 days




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Problem

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Standardize IT

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Reduce 3rd-party

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Capability Effort












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Suite


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landscapes


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possibilities

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Setup

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Management


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Reduce non-business

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SEAhellip

Find Innovation

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Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

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Management








Capability Effort



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Value

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Value

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Suite


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Data Consistency

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Business Process

Operations


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harmful data

inconsistencies

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dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

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Operations

Business

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Business

Process

Stabilization

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Process

Operations




exceptions



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Leverage Utilize


code



Customer


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Code

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and Digitization







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structures2 weeks








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(Q4 2017)

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Visibility into

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10000 systems

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guided procedure









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4 hours system



Value

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Value

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Publications

Monitoring and

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Manager

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GDT AIE BP

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data bases

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Manager


solutionmanager)

Overview

Processes

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Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

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Community

Media

Center

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Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


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Automation

Test Scope

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Test

Suite







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semi-dynamic TBOMs





projects



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Value

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Management

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Change

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Landscape

Management

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Data Volume

Management

Application

Operations

Process

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Business

Process

Operations

Test

Suite

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

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Operations

Process

Management

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Knowledge Article

Request for Change

Problem


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Source

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Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

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Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

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Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

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10000 systems

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Content

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languages

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data bases

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Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU

Transport Control


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

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Operations

Process

Management

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Process

Operations

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Customer


Value and Effort

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ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

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Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

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Project

Management

Custom

Code

Management

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Control

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IT Service

Management

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Management

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Operations

Process

Management

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Process

Operations

Test

Suite


Customer

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Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


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Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















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Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






Customer



Remove



Avoid



XXX

Replace



Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







Capability Effort




structures2 weeks








EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer






components













Customer


Overview

SAP HANA


Alert Inbox

AlertingMonitoring


System Monitoring


Alert Details

EmailTicket

Job Monitoring


Customer


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Fully

Available

Available

(1)

Fully

Available

Planned

(2018)

Fully

Available

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(2018)

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(1)


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(Q4 2017)

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Topic

Limitations





Planned

innovations



Customer


Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer

SAP Business

Objects

SAP NW ABAP


Introduction



Orchestration

(PO)


Platform

Hybris e-

commerce

suite

SAP Cloud

Platform

Deployment Control


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer















Service Request

Knowledge Article

Request for Change

Problem


Single

Source

of Truth

Single

Source

of Truth

Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

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guided procedure









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Value

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Publications

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Manager

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Core


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data bases

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Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


Major Releases


MaintenanceQuality

AssuranceProduction

Development Test

Retrofit





Tool based





Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

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Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


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Retrofit 3 days




EffortValue

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EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

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Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

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Operations

Process

Management

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Process

Operations

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Suite


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+

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ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

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Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

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Project

Management

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Code

Management

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Management

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Management

IT Service

Management

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Management

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Operations

Process

Management

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Process

Operations

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Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



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Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

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Project

Management

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Code

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IT Service

Management

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Management

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Management

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Process

Operations

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Suite


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Support Portal


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Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

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Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















EffortValue

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Management

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Code

Management

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Control

Management

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Management

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Management

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Management

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Operations

Process

Management

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Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






Customer



Remove



Avoid



XXX

Replace



Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







Capability Effort




structures2 weeks








EffortValue

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EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

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Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer






components













Customer


Overview

SAP HANA


Alert Inbox

AlertingMonitoring


System Monitoring


Alert Details

EmailTicket

Job Monitoring


Customer


Available

Fully

Available

Fully

Available

Planned

(Q4 2017)

Fully

Available

Available

(1)

Fully

Available

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(2018)

Fully

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(1)


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(Q4 2017)

Available

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Available

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(Q4 2017)

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vision

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Topic

Limitations





Planned

innovations



Customer


Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer




Gates





Criteria


and change control



application

Every development




Customer



Create

Request for

Change

Process

Request for

Change

Handover to

Execution

Manage Change

Execution

Coordinate

Release amp

Deployment

Close

Change



Customer

Release Management





for Releases



Documents




Customer


Change

Process

Control

Deployment

Control

Transport

Control

Change

Control

Management

Zero downgrades

Zero import errors


Capability Effort




Retrofit 3 days




EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer















Service Request

Knowledge Article

Request for Change

Problem


Single

Source

of Truth

Single

Source

of Truth

Non-SAP

+

Infrastructure

Demo



Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer







landscapes


landscape


practice document





Customer


Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

SAP

Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


Business Process

Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


End-to-end

Process

Operations

Business

Process

Improvement

Business

Process

Stabilization

Business

Process

Operations




exceptions



Capability Effort



Management Board

















EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer

Usage



Quality


inspection messages






Customer



Remove



Avoid



XXX

Replace



Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

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updateupgrade

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BooksYouTube

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Manager for

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72

THANK YOU


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Process

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SAP S4HANA

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SUM etc

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SAP Support

Portal

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Define system

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registermonitor

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Stackxml +

Download Basket

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updateupgrade

download

SWDC

SID

T


Customer


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effectiveness


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BooksYouTube

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SAP S4HANA

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incl SAP Fiori

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SL ToolsSWPM

SUM etc

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Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

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updateupgrade

download

SWDC

SID

T


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Automation

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Visibility into

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guided procedure









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Publications

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Overview

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Introduction

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SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU

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Request amp

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Problem

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Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












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Project

Management

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Code

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Change

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IT Service

Management

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Management

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Operations

Process

Management

Business

Process

Operations

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Suite


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landscapes


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practice document





Customer


Monitor



saving potential

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and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

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SEAhellip

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Maintenance Planner



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LMDB

Customer

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upload

read

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Upgrade

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incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



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Business Process

Operations


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harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


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Operations

Business

Process

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Business

Process

Stabilization

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Process

Operations




exceptions



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code



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Management

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Custom Code

Transparency

Custom

Code

Management




and Digitization







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Management

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Code

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Management

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Operations

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guided procedure









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Value

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Landscapes

Private

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Manager

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Questions

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Application Help

Release Notes

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Security Guides

Expert

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Content

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Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


Value and Effort

Corporate

ITSM

Service

Request amp

Fulfillment

Incident amp

Problem

Management

for SAP

IT Service

Management

Standardize IT

support processes



Reduce 3rd-party

licensing

Capability Effort












EffortValue

EffortValue

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Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

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Management

Data Volume

Management

Application

Operations

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Systems

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BooksYouTube

Overview

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SAP Solution

Manager for

SAP S4HANA

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Manager

Media Center

Product Videos

System Demos

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72

THANK YOU


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landscapes


landscape


practice document





Customer


Monitor



saving potential

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and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












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Project

Management

Custom

Code

Management

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SEAhellip

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Maintenance Planner



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LMDB

Customer

Profile

upload

read

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Upgrade

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incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

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Management








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landscapes1 days

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dependencies and

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efficiency and

effectiveness


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guided procedure









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Overview

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Introduction

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Education

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Academy

SAP

Demo

Systems

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Community

Media

Center

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Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


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Monitor



saving potential

Optimize


and data lifecycle

Analyze



possibilities

Notify


deviations from DVM

compliance

Report



Customer


Comprehensive

Project

Tracking

In-depth

Analysis

Basic

Setup

Data Volume

Management


business data

Reduce non-business

relevant data



Capability Effort



Define KPIs2 days












EffortValue

EffortValue

EffortValue

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

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Management

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Operations

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Process

Operations

Test

Suite


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Support Portal


Solution Browser


Service



Upgrade Roadmap



System Landscape

DirectoryLMDB

SEAhellip

Find Innovation

Solution Explorer
















Landscape Planner

Maintenance Planner



Customer
















LMDB

Customer

Profile

upload

read

SPSEHP

Update

Upgrade

Installation

incl SAP Fiori

SAP S4HANA

Conversion

SL ToolsSWPM

SUM etc

CUSTOMER

SAP Support

Portal

SLD

Define system

dependencies

amp calculatehellip

registermonitor

run

Stackxml +

Download Basket

Consume install

updateupgrade

download

SWDC

SID

T


Customer


SAP System

Provisioning

Automation

Landscape

Planning

Landscape

Description

Landscape

Management








Capability Effort



landscapes1 days

Dashboards +










Effort

Value

EffortValue

Effort

Value

Adoption StepsValue


Project

Management

Custom

Code

Management

Change

Control

Management

Landscape

Management

IT Service

Management

Data Volume

Management

Application

Operations

Process

Management

Business

Process

Operations

Test

Suite


Customer


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Improvement




Data Consistency

Management

Business Process

Operations


Business Process

Performance

Optimization


improvement


process execution


harmful data

inconsistencies

Automate business


dependencies and

restrictions


efficiency and

effectiveness


business process


and throughput


Customer


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Process

Operations

Business

Process

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Process

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Process

Operations




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Management

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Transparency

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Code

Management




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Landscape

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SWDC

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BooksYouTube

Overview

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SAP Solution

Manager for

SAP S4HANA

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Manager

Media Center

Product Videos

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72

THANK YOU


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Portal

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Define system

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registermonitor

run

Stackxml +

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updateupgrade

download

SWDC

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T


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effectiveness


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guided procedure









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BooksYouTube

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BooksYouTube

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SAP Solution

Manager for

SAP S4HANA

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72

THANK YOU


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data bases

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BooksYouTube

Overview

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SAP Solution

Manager for

SAP S4HANA

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WIKIs

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Content

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languages

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data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Project

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guided procedure









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Value

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Value

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Publications

Monitoring and

Operations with

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Management


Core


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Landscapes

Private

Evaluation

System (CAL)

Public Demo

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Videos amp

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SAP Solution

Manager

Community

Blogs amp

Questions

Product

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Application Help

Release Notes

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Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer

Usage



Quality


inspection messages






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Leverage Utilize


code



Customer


Custom Code

Lifecycle

Management

Custom Code

Optimization

Custom Code

Transparency

Custom

Code

Management




and Digitization







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structures2 weeks








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SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU


Customer


Advanced

Application

Operations

Application

Monitoring

and Guided

Procedures

System

Management

Application

Operations

Visibility into

applications

Automated alerting




10000 systems

Capability Effort


Service Providers

1 day basic setup +









IT Task Management


guided procedure









Evaluation +

4 hours system



Value

EffortValue

Effort

Value

Adoption StepsValue

Effort



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU



Customer




Expert

Publications

Monitoring and

Operations with

SAP Solution

Manager

Management


Core


Expert


Live Expert

Sessions amp

e-Learnings

EGI MTE

GDT AIE BP

Classroom

Trainings

SMx

(Setup amp Config)

E2Ex (Functional

Overview)

System

Landscapes

Private

Evaluation

System (CAL)

Public Demo

System

Public

Videos amp

Playlists

SAP Solution

Manager

Community

Blogs amp

Questions

Product

Documentation

Application Help

Release Notes

Installation

Upgrade and

Security Guides

Expert

WIKIs

Functional

Areas Expert

Content

Technical

Information

Supported

languages

browsers and

data bases

SAP Solution

Manager


solutionmanager)

Overview

Processes

Product and

Release Info



SAP Help

Portal

Introduction

Information

SAP

Education

SAP ES

Academy

SAP

Demo

Systems

SAP

Community

Media

Center

SAP

Support

Portal

SAPcomSAP

BooksYouTube

Overview

Publications

SAP Solution

Manager for

SAP S4HANA

SAP Solution

Manager

Media Center

Product Videos

System Demos

Tutorials

72

THANK YOU

THANK YOU

SAP Solution Manager 7.2 Global Roadsho 7_P05... · SAP Solution Manager 7.2 BPMN support A BPMN...

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Transcript of SAP Solution Manager 7.2 Global Roadsho 7_P05... · SAP Solution Manager 7.2 BPMN support A BPMN...