SAP Solution Academy -...

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SAP Solution Academy Course Offerings July 2001

Transcript of SAP Solution Academy -...

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SAP Solution Academy

Course Offerings

July 2001

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©Copyright 2000 SAP AG. All rights reserved. No part of this brochure may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft®, WINDOWS®, NT®, EXCEL®, Word® and SQL Server® are registered trademarks of Microsoft Corporation. IBM®, DB2®, OS/2®, DB2/6000®, Parallel Sysplex®, MVS/ESA®, RS/6000®, AIX®, S/390®, AS/400®, OS/390®, and OS/400® are registered trademarks of IBM Corporation. ORACLE® is a registered trademark of ORACLE Corporation, California, USA. INFORMIX®-OnLine for SAP and Informix® Dynamic Server

TM are registered trademarks of Informix Software Incorporated.

UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of The Open Group. HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Laboratory for Computer Science NE43-358, Massachusetts Institute of Technology, 545 Technology Square, Cambridge, MA 02139. JAVA®

is a registered trademark of Sun Microsystems, Inc. , 901 San Antonio Road, Palo Alto, CA 94303 USA. JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, SAP Logo, mySAP.com, mySAP.com Marketplace, mySAP.com Workplace, mySAP.com Business Scenarios, mySAP.com Application Hosting, WebFlow, R/2, R/3, RIVA, ABAP, SAP Business Workflow, SAP EarlyWatch, SAP ArchiveLink, BAPI, SAPPHIRE, Management Cockpit, SEM, are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other products mentioned are trademarks or registered trademarks of their respective companies. Design: SAP Communications Media

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Content 1 SAP Solution Academy - Solution Driven Training Offerings ...................................... 6

2 Cross Industry Solutions................................................................................................ 8

2.1 mySAP Business Intelligence ............................................................................... 8 2.1.1 Application Consultant ................................................................................ 9

2.1.1.1 TABW10 – Business Information Warehouse – Concepts .......... 9 2.1.1.2 TABW20 – Business Information Warehouse – Presentation.... 10 2.1.1.3 TABW30 – Business Information Warehouse – Extraction........ 11

2.1.2 Technical Consultant ................................................................................ 12 2.1.2.1 TABW90 – SAP BW – Technical Administration ....................... 12

2.2 mySAP Customer Relationship Management .................................................... 13 2.2.1 Application Consultant .............................................................................. 15

2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6 .... 15 2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6 ....... 16 2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6.. 17 2.2.1.4 TASD40 – Sales and Distribution Release 4.6.......................... 18 2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B.......... 19 2.2.1.6 TASD80 – SD Fundamentals.................................................... 20 2.2.1.7 TACS50 – Customer Service Release 4.6 ................................ 21 2.2.1.8 TACRM1 – CRM – Fundamentals Release 2.0C ...................... 22 2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C..................... 23 2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C..................... 24 2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C.......... 25

2.2.2 Technical Consultant ................................................................................ 26 2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B........ 26 2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-

Procurement............................................................................. 27 2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement ........ 29

2.3 mySAP Supply Chain Management .................................................................... 30 2.3.1 Application Solution Architect ................................................................... 31

2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 ).................... 31 2.3.2 Application Consultant .............................................................................. 32

2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 ) 32 2.3.2.2 TASCM3 – SCM – Demand & Supply Planning Case Study

( APO 3.0 ) ............................................................................... 33 2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 )......................... 34 2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 )..... 35 2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 ) ..................... 36 2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 ).. 37

2.3.3 Technical Consultant ................................................................................ 38

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2.3.3.1 TTSCM1 – Solution Mgmt. & Planning for SCM ( incl. APO & BW ) ......................................................................................... 38

2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO & BW ) ...... 40 2.4 mySAP E-Procurement ........................................................................................ 41

2.4.1 Technical Solution Architect...................................................................... 42 2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition to

mySAP.com.............................................................................. 42 2.4.2 Application Consultant .............................................................................. 43

2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6.. 43 2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6 .... 44 2.4.2.3 TAMM30 – Materials Management – Competence Release 4.645 2.4.2.4 TAMM40 – Materials Management Release 4.6 ....................... 46 2.4.2.5 TAMY10 – mySAP.com Workplace .......................................... 47

2.4.3 Technical Consultant ................................................................................ 48 2.5 mySAP Product Life-Cycle Management............................................................ 49

2.5.1 Application Consultant .............................................................................. 50 2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6 ....... 50 2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6.......... 51 2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6..... 52 2.5.1.4 TAPP40 – Production Planning Release 4.6............................. 53 2.5.1.5 TAPS10 – Project System Academy......................................... 54 2.5.1.6 TAPM50 – Plant Maintenance Release 4.6............................... 55

2.5.2 Technical Consultant ................................................................................ 56 2.6 mySAP Human Resources .................................................................................. 57

2.6.1 Application Consultant .............................................................................. 58 2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6 ......... 58 2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6............ 59 2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6....... 60 2.6.1.4 TAHR40 – Human Resources Release 4.6............................... 61

2.6.2 Technical Consultant ................................................................................ 62 2.7 mySAP Financials ................................................................................................ 63

2.7.1 Application Consultant .............................................................................. 64 2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6........ 64 2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6........... 65 2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6 ..... 66 2.7.1.4 TAFI40 – Financial Accounting Release 4.6 ............................. 68 2.7.1.5 TACO10 – Controlling – Foundation Release 4.6 ..................... 70 2.7.1.6 TACO20 – Controlling – Extended Release 4.6 ........................ 71 2.7.1.7 TACO30 – Controlling – Competence Release 4.6................... 72 2.7.1.8 TACO40 – Controlling Release 4.6........................................... 74 2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0....... 76

2.7.2 Technical Consultant ................................................................................ 78 2.8 mySAP Workplace................................................................................................ 79

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2.8.1 Application Consultant .............................................................................. 80 2.8.2 Technical Consultant ................................................................................ 81

3 Infrastructure and Services .......................................................................................... 82

3.1 mySAP Technology – Development.................................................................... 82 3.1.1 Application Development Consultant ........................................................ 83

3.1.1.1 TABC40 – Application Development – ABAP Workbench Academy 4.6............................................................................. 83

3.1.1.2 TABC48 – mySAP Web Application Development Academy .... 84 3.1.1.3 TABC47 – mySAP Interface Development Academy ................ 85

3.2 mySAP Technology – Solution Management ..................................................... 86 3.2.1 Technical Consultant ................................................................................ 87

3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE .... 87 3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE........ 89 3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQL Server91 3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – Technical

Consultant Training - UNIX / DB2-390 ...................................... 93 3.2.1.5 TABCAS – Technical Consultant Training AS/400................... 95 3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT...................... 96 3.2.1.7 TABC92 – SAP R/3 Operating System and Database Migration98 3.2.1.8 TAU4BC – mySAP.com Upgrade Training................................ 99

3.3 mySAP Technology – Workflow........................................................................ 101 3.3.1 Application Consultant ............................................................................ 102

3.3.1.1 TAWF10 – SAP Business Workflow Academy Release 4.6 .... 102 3.4 mySAP Technology – CSP Development ......................................................... 103

3.4.1 Application Consultant ............................................................................ 104 3.4.1.1 TACA90 – SAP Integration Technologies Overview................ 104

4 Contact Person Lists................................................................................................... 106

4.1 Americas............................................................................................................. 106 4.2 Europe & Africa.................................................................................................... 106 4.3 Asia Pacific & Australia....................................................................................... 107

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1 SAP Solution Academy - Solution Driven Training Offerings

Aimed at enabling SAP partners to meet today’s challenge of changing project environments and to take advantage of new market opportunities, the SAP Partner Academy, continuously expands its focus by providing solution-oriented partner education along the entire Customer Engagement Life Cycle Model. To embrace this new solution-orientation, the SAP Partner Academy has been renamed into “SAP Solution Academy”. Competence for SAP Partner Professionals ... Solution-oriented Partner Education As customers recognize the benefits of using the Internet, they increasingly look for solutions based on mySAP.com to streamline their processes and to unleash the collaborative potential between their companies and their business partners. As a result, new training offerings focus on providing experienced application consultants with the skills and knowledge required to successfully work in a more solution-oriented environment. ... Along the entire Customer Engagement Life Cycle Model When evaluating new options and solutions to optimize their business, customers seek assistance in identifying new opportunities, recommendations for a solution architecture, implementation as well as on-going support of these solutions. Consequently, new training offerings focus on providing the skills and competencies to partner professionals required to support customers throughout each of the following phases Discovery and Evaluation, Implementation and Operations and Continuous Improvement. ... Tailored for each Partner Type Partners are offered different partnership opportunities within the Partner Value Net. Depending on the partner category clearly defined partnership requirements apply combined with mutual commitments that help leverage the full potential of the partnership. New Solution Academy offerings will therefore address the needs of these different partner categories by providing specific training offerings tailored to partner requirements.

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SAP AG

SAP Solution Academy Offerings

Cross-Industry SolutionsIndustry Solutions

mySAPE-Procurement

mySAPCRM

mySAPBI

mySAPSCM

mySAPPLM

Application Cons.

Technical Cons.

Sales/Pre-sales

Solution Architect

Support Consultant

Customer Engagement Life Cycle Phases &

Roles

Job / Curr. / Cert.

......

Solution Evaluation (Discovery & Evaluation Phase)

Solution Implementation (Implementation Phase)

Solution Management(Operation & Cont. Improvement)

Job / Curr. / Cert.

Job / Curr. / Cert.

Infrastructure and Services

Service Consultant

Job / Curr. / Cert.

The graphic shows an example of how solution driven training offerings are defined for the various partner roles in the customer engagement life cycle phases for the cross industry solutions. The SAP Certification Program for Partner Professionals To maximize the quality of SAP support worldwide, SAP offers experienced consultants the opportunity to participate in the SAP certification program. For continued project success, experienced consultants need to ensure that they always have the most up-to-date information and tools. Re-certification is based upon accumulated knowledge of the application area functionality and, in addition, a good understanding of services and support offered, new SAP products and SAP’s product strategy. For more information about the new training courses and certification tests please contact your closest SAP Solution Academy or refer to: http:\\www.sap.com\pa

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2 Cross Industry Solutions

2.1 mySAP Business Intelligence

SAP AG 2000

Level 3Prerequisite Application Consultant

BI Partner Application Curriculum

Business Information Warehouse -Concepts

TABW10 5 daysCertification

BW Application Consultant

Prerequisite Knowledge

Business Information Warehouse -Extraction

TABW30 5 daysBusiness Information Warehouse -Presentation

TABW20 5 days

SAP AG 2000

Level 3Prerequisite

BI Partner Technical Curriculum

Cert. Technical Consultant

SAP BW - Technical Administration

TABW90 5 days

Technical Consultant

Will be replaced by TTSCM1 and TTSCM2

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2.1.1 Application Consultant

2.1.1.1 TABW10 – Business Information Warehouse – Concepts Length • 5 Days Target Audience • Business Information Consultants from SAP Partners • Business Information Warehouse Project Team members from SAP Customers Prerequisites • Basic knowledge of data warehousing recommended • Experience of the subject matter covered by Level 2 and Level 3 courses for at least one SAP R/3 application Course Goals • Participants gain the detailed BW knowledge they need to be able to implement and administer successfully a heterogeneous BW landscape. Course Content • Overview of the basic concepts and architecture of the SAP Business Information Warehouse • Hands-on experience of working with the SAP BW tools, focusing on BW data modeling and ETL ( Extraction, Transformation, Loading of Data) • Introduction to the functions of the BW Metadata Repository Notes • TABW10 is the first in a series of BW courses for SAP BW consultants which will enable the participants to understand the various themes within SAP BW. The content of this course is included in the SAP BW Certification 2000 which is offered at the end of the TABW30.

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2.1.1.2 TABW20 – Business Information Warehouse – Presentation Length • 5 Days Target Audience • Business Information Consultants from SAP Partners • Business Information Warehouse Project Team members from SAP Customers Prerequisites • TABW10 Course Goals • Participants gain the BW knowledge they need to be able to use the BW analysis tools

extensively and professionally. • Participants gain the knowledge and skills they need to be able to use the BW Web

Reporting tools successfully. Course Content • Introduction to working with the SAP BW analysis tools:

− Overview of the basic concepts and OLAP functions of BW reporting − Introduction to the basic ideas behind the SAP BW Business Content − Creating reports with the Query Builder of the Business Explorer Analyzer − Introduction to special features of BW reporting, for example, exception reporting,

report-report interface, Web Reporting − Introduction to the BEx Map tool for geographical visualization and analysis

• Introduction to professional advanced analysis in the SAP BW: − Activating the BW Business Content through the Administrator Workbench − Workbench Automated decision support using the BW Report Agent − Agent Implementing cartographic navigation elements with the BEx Map − Map Enhanced query navigation through the report-report interface

• Publishing queries in the Web using the SAP Business Explorer Web Publisher − Overview of the basic concepts behind BW Web Reporting − Reporting Overview of the basic functions of the BEx Web Publisher ( for example,

charts, tables, and navigations) − Maintenance and administration of HTML pages on the BW server

Notes • TABW20 is the second in a series of BW courses for SAP BW consultants which will

enable the participants to understand the various themes within SAP BW. The content of this course is included in the SAP BW Certification 2000 which is offered at the end of the TABW30.

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2.1.1.3 TABW30 – Business Information Warehouse – Extraction Length • 5 Days Target Audience • Business Information Consultants from SAP Partners • Business Information Warehouse Project Team members from SAP Customers Prerequisites • TABW10 & TABW20 Course Goals • Participants gain detailed knowledge of the various possibilities for extracting data from

an R/3 OLTP system • Participants gain detailed knowledge how to use successfully implement SAP BW Course Content • Participants gain a better understanding of various extraction mechanisms within the SAP

R/3 OLTP: − Overview of the basic concepts of OLTP extraction − Possibilities offered by generic data extraction − Implementing individual extraction techniques using function enhancements − Customizing Logistics Extract Structures − Transferring data from self-defined LIS information structures into the SAP BW − Transferring CO-PA data from SAP R/3 into the SAP BW

• Participants gain an understanding of how to handle currency translation in SAP BW • Participants gain an overview of how to approach BW implementations using ASAP Notes • TABW30 is the third in a series of BW courses for SAP BW consultants which will enable

the participants to understand the various themes within SAP BW. The content of this course is included in the SAP BW Certification 2000 which is offered at the end of the TABW30.

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2.1.2 Technical Consultant

2.1.2.1 TABW90 – SAP BW – Technical Administration Length • 3 days Target Audience • future technical Consultants for the SAP Business Information Warehouse • certified SAP R/3 Technical Consultants • Business Warehouse Consultants Prerequisites • Knowledge and experience as system administrator for − a BW supported operating system and database − an R/3 system • Basis knowledge of the SAP Business Information Warehouse Course Goals • Participants − learn about the installation and upgrade of a BW system − understand how BW-specific functions are administered − get an overview of the technical implementation of a BW system − familiarize themselves with the specific tools for measuring performance Course Content • SAP BW Installation and BW Frontend Setup ( Planning, Pre-Installation, Post-Installation) • SAP BW Upgrade ( Planning, Pre-Upgrade, Post-Upgrade) • SAP BW specific change and transport features • PlugIns • SAP BW Data Extraction and Load • Authorizations in SAP BW • SAP BW Performance Issues ( System and Parameter Settings, Aggregates, Statistics, Partitioning and MultiCubes) Note • The minimum required basic knowledge of SAP BW can be gained from the one-day BW overview course BW200. • This course is ideal for certified SAP R/3 Technical Consultants who would also like work in the BW environment • The training course does not include the installation of an actual system.

Will be replaced by TTSCM1 and TTSCM2

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2.2 mySAP Customer Relationship Management

SAP AG 2000

Level 3Prerequisite Application Consultant

CRM Partner Application Curriculum

10 days 15 daysSales and Distribution -Foundation

TASD10 CertificationSD

Application Consultant

Prerequisite Knowledge

Sales and Distribution -Competence

TASD30

Sales and Distribution -Extended

TASD20 5 days

Prerequisite Knowledge

Certification SD Application

ConsultantSales and Distribution

TASD40 25 days

SAP AG 2000

Level 3Prerequisite Application Consultant

CRM Partner Application Curriculum

Prerequisite Knowledge Customer Service

TACS50 5 days

CertificationCRM

Application Consultant

R/3 MMCertified or experienced Consultant

SD Fundamentals

TASD80 5 days

CRM Overview

TACRM2 5 days

CertificationCRM

Application Consultant

R/3 PP

Certified or experienced Consultant

SD Fundamentals

TASD80 5 days

CRM Overview

TACRM2 5 days

Certified or experienced Consultant

R/3 SD

CRM Overview

TACRM2 Rel 2.0B 5 days CertificationCRM

Application Consultant

CertificationCS Application

Consultant

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SAP AG 2000

Prerequisite Application Consultant

CRM Fundamentals

TACRM1 5 days

Internet Sales

TACRM3 5 days CertificationInternet Sales

Certification ContactCenter

Q2/01

Q2/01

Contact CenterTACRM4 5 days

Q2/01

Certification Mobile Sales and Service

Mobile Sales and Service

5 days

Q2/01

TACRM5

CRM Partner Application Curriculum

PrerequisiteCertified or experienced Consultant 2000

R/3 SD/MM/PP

SAP AG 2000

Level 3Prerequisite Technical Consultant

CRM Partner Technical Curriculum

Cert. Technical Consultant

CRM Installations Workshop

TACRMW Rel 2.0B 2 days

TTCRM1 10 days

CR

M/e

BP Certified Technical

Consultant for CRM and

E-Procurement

TTCRM2 5 days

Cert. Technical Consultant 2000

Solution Mgmt. & Planning for CRM & E-Procurement

Workload Analysis for CRM & E-Procurement

Will be replaced by TTCRM1 and TTCRM2

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2.2.1 Application Consultant

2.2.1.1 TASD10 – Sales and Distribution – Foundation Release 4.6 Length • 10 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in sales and distribution • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality. • An overview of organizational structures and functionality in the Sales and Distribution ( SD) module. Course Content • Overview of business processes in sales and distribution ( SD) • Overview of SAP master data • Overview of SAP architecture • Sales and Distribution ( SD) module − Organizational Structures − Sales

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2.2.1.2 TASD20 – Sales and Distribution – Extended Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Sales and Distribution

( SD) module. • An overview of Processes in Sales and Distribution • An in-depth study of functionality and configuration in Sales Course Goals • An in-depth study of functionality in the Price Determination and Cross Functional

Techniques Course Content • Sales and Distribution ( SD) module

− Pricing − Cross-Functional Techniques in SD

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2.2.1.3 TASD30 – Sales and Distribution – Competence Release 4.6 Length • 15 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Sales and Distribution

( SD) module. • An overview of Processes in Sales and Distribution • An in-depth study of the functionality and configuration in Sales, Price Determination and

Cross Functional Techniques Course Goals • An introduction to the SAP implementation tools • An in-depth study of functionality in the Sales and Distribution ( SD) module • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes • Detailed preparation for the R/3 Application Consultant certification test for Sales and

Distribution • The ability to work on SAP implementation projects under expert guidance and

supervision. Course Content • Sales and Distribution ( SD) module

− Shipping − Transportation − Billing − Credit and Receivables Risk management − Special Business Transactions − Logistic Information System − Business Warehouse ( Overview)

• Overview of SAP implementation tools and ASAP • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.2.1.4 TASD40 – Sales and Distribution Release 4.6 Length • 25 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in sales and distribution area • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality • An introduction to the SAP implementation tools • An in-depth study of functionality in the Sales and Distribution ( SD) module • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes • Detailed preparation for the R/3 Application Consultant certification test for Sales and

Distribution • The ability to work on SAP implementation projects under expert guidance and

supervision Course Content • Overview of business processes in Sales and Distribution • Overview of SAP implementation tools and ASAP • Overview of SAP master data • Overview of SAP architecture • Sales and Distribution ( SD) module

− Organizational Structures − Sales − Pricing − Shipping − Transportation − Billing − Credit and Receivables Risk management − Special Business Transactions − Sales Specials − Logistic Information System − Business Warehouse ( Overview) − Cross-Functional Techniques in SD

• Integration workshop − Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.2.1.5 TACRM2 – CRM – Application Consultant Release 2.0B Length • 10 Days Target Audience • Application Consultants Prerequisites • SD certified Consultant or comparable SD knowledge Course Goals • To provide the participants with an overview of CRM scenarios and some selected fields

of customizing to work as Junior Consultant in a CRM project. Course Content • Overview and architecture of CRM • Mobile Sales foundation • Mobile Service foundation • Workbench

− Table maintenance − User Interface modelling − BDOC Modeller

• Integration • Overview Business Partner, Product Catalog and Org.Units • Call Center

− Tele Sales − Tele Marketing − Service Interaction Center

• Marketing Planing and Analysis • Internet Sales, IPC Notes: • Course material will be available in English only

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2.2.1.6 TASD80 – SD Fundamentals Length 5 Days

Target Audience • experienced MM and PP Consultants from SAP Partners • experienced MM and PP Project team members from SAP Customers Prerequisites • Detailed knowledge of business processes in selected application areas and of the

functionality of the corresponding SAP component • Project experience in one of the selected application areas • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An in-depth study of functionality in the Sales and Distribution ( SD) module needed to

specialize in the CRM area Course Content • Overview of business processes in Sales and Distribution • Sales and Distribution ( SD) module

− Sales − Pricing − Billing − Customer Service − Shipping − Transportation

• Self Assessment test Note • In addition to the course materials the participants receive test questions covering the

topics mentioned above. • By going through those test questions the participants can test their level of knowledge

individually.

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2.2.1.7 TACS50 – Customer Service Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Extensive business management knowledge in the area of Customer Service • Attendance of or knowledge from the following courses in the general training catalog: • Recommended:

− LO110 Customer Service − LO805 Structuring and Managing Technical Objects − LO835 Service Processing − LO830 Service Contracts − LO836 Service Processing: Controlling Functions

Course Goals • The workshop is used as preparation for the certification test for R/3 application

consultants in Customer Service. Course Content • Revision of the most important topics in the above-named courses • Implementation of module knowledge by configuring a model company using specified

business processes • Test preparation • Review and certification test

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2.2.1.8 TACRM1 – CRM – Fundamentals Release 2.0C Length • 5 Days Target Audience • Business and Application Consultants Prerequisites • A fundamental understanding of the business processes in R/3 SD Course Goals • To provide the participants with an overview of CRM scenarios and some selected fields

of online customizing to work as Junior Consultant in a CRM project. Course Content • Overview and Scenarios of CRM • Middleware Overview • Internet Pricing and Configurator • Marketing Planing and Analysis • Online Customizing Notes: • Course material will be available in English only

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2.2.1.9 TACRM3 – CRM – Internet Sales Release 2.0 C Length • 5 Days Target Audience • Application Consultants • Project team members responsible for implementing Internet sales Prerequisites • TACRM1 CRM Fundamentals • A fundamental understanding of the business processes in R/3 SD Course Goals • To provide course participants with a detailed, hands-on understanding of the Internet Sales functionality and its usage. Course Content • Internet Sales scenarios and their specific characteristics • Internet Sales as part of the SAP CRM solution ( Customer Relationship Management) • Explanation and maintenance of the SAP Internet Sales product catalogue • Constructing and making changes to Web shops • Price determination and product configuration using the Internet Pricing Configurator ( IPC) • Function scope of one-to-one marketing with SAP Internet Sales • Availability check using the Advanced Planner and Optimizer ( APO) • Internet Sales architecture and components • Interaction between Internet Sales and mySAP.com Marketplace • Tips for implementing Internet Sales projects Notes: • Course material will be available in English only

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2.2.1.10 TACRM4 – CRM – Contact Center Release 2.0C Length • 5 Days Target Audience • Business and Application Consultants • Project team members responsible for implementing Contact Center Prerequisites • TACRM1 CRM Fundamentals • Basic knowledge and experience in the business processes of Call Centers • Understanding of processes and tasks in Telesales and Telemarketing Course Goals • This course will provide you with specifics in the following areas: − How to use Customer Interaction Center as an agent − An understanding of the functions of the Interaction Center scenario − Overview of all Sales and Marketing specific components used for Telesales and Telemarketing in a Contact Center within CRM − How to configure via the IMG, the Customer Interaction Center for different business uses − An Understanding of the technical architecture of the Interaction Center Course Content • Overview • Components, Architecture, Terminology • Agent Functions • Utilizing CIC as an agent • Creating a CIC Profile • Configuring Components • Action Box configuration • Workspace Configuration • Email Management • Knowledge Management • Technical Architecture • Telemarketing/Telesales • Interactive Scripting • Locator • Product Proposals • Conclusion Notes: • Course material will be available in English only

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2.2.1.11 TACRM5 – CRM – Mobile Sales/Services Release 2.0C Length • 5 Days Target Audience • Business and Application Consultants • Project team members responsible for implementing the CRM Mobile Client Prerequisites • TACRM1 CRM Fundamentals • Basic knowledge and experience in the business processes of Sales and Services. • Understanding of Field Force structures, processes and tasks • Experience with SAP R/3 technology, in particular R/3 SD and/or Customer Service Course Goals • To provide course participants with a detailed, hands-on understanding of the CRM Mobile Client functionality and its configuration as well as a detailed understanding of the way data is processed within the CRM Middleware. Course Content Part 1: Mobile Sales and Service Business Processes Part 2: CRM Middleware for Mobile Scenarios Part 3: Configuration of CRM Mobile Client using SAP Business Application Studio • Overview of Mobile Sales • Mobile Sales Business Scenario • Opportunity Management • Sales Document Management • Mobile Service Business Scenario • Mobile Sales / Mobile Service Client Architecture overview • Introduction to SAP Business Application Studio • Transaction Layer Modeling • Business Object Layer Modeling • Translation features • Industry Template Modeling • Software Logistics • Definition and realization of a Mobile Sales / Mobile Service component – through its development cycle.

Notes: • Course material will be available in English only

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2.2.2 Technical Consultant

2.2.2.1 TACRMW – CRM – Installations Workshop Release 2.0B Length • 2 Days Target Audience • Technical Consultants Prerequisites • SAP Certified Technical Consultant Certification • Additional recommendation: BC400 ABAP Workbench Course Goals • To train consultants in the procedures necessary to install and to test the basic

interconnectivity of the CRM system components needed for the Field Sales, Internet Sales, Contact Center and BBP scenarios.

Course Content • Overview of the CRM and BBP business scenarios and the necessary middleware

components • Presentation of the installation and interconnection procedures for the scenarios:

− Field Sales − Internet Sales − Contact Center − BBP

• Performing final installation and interconnectivity checks for the above scenarios Notes • This course focuses on the technical aspects of the CRM / BBP business scenarios and

does not cover application customizing ( see SAP Partner Academy course TACRM2). • The course materials are only available in English. • The course will be primarily held in English. • Based upon country-specific requirements, it may also be held in other languages using

the original course materials.

Will be replaced by TTCRM1 and TTCRM2

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2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-Procurement

Length • 10 Days Target Audience • Technical Consultants Prerequisites • Certified Technical Consultant 2000 Course Goals • Learn how to advise customers to plan, implement and operate mySAP CRM and mySAP E-Procurement solutions • Learn how to setup, configure and operate mySAP CRM and mySAP E-Procurement solutions Course Content • Core Business Scenarios

− Internet Sales, Mobile Sales, CIC, EBP Scenarios • Architecture

− Internet Sales, Mobile Sales, CIC, EBP Architecture • Technical Implementation Scenarios

− Test, small and large environments • Technical Setup and Configuration

− Port configuration − Load Balancing configuration − Plug-Ins and Add-Ons

• System Administration − Web Server, ITS, IPC, IMS − Content Server/Cache Server − Communication and Development Station − CRM Server: Middleware

• Data Download − Check Initial and Delta Download − IMS / Web Server Data Publication

• System Operation − Daily Tasks − Specific Tasks per Scenario ( System Administration Assistant)

• System Monitoring − Middleware, Interface, Database Monitoring − Error and Exception Handling

• Software Distribution − Development Station and BDOC Modeler − Software Change Management − Handling Software Enhancements

• Disaster Recovery − Logically Consistent Backups − Impact on Core Business Processes

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− Landscape Refresh • SAP Solution Management

− Self Services, Best Practices • System Landscape Planning

− High availability and Security Concepts − Frontend Components − Distribution of Critical components

• Data Planning − Data distribution optimization − Localization − Initial Data Load

• Release Planning − Change Management Procedures − Upgrades

• GoLive Planning − Production System Operation − Cut over to production system operation

Note

• The course material is only available in English.

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2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement ( To be included soon.)

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2.3 mySAP Supply Chain Management

SAP AG 2000 /1

SCM Partner Application Curriculum

5 days

Prerequisite Solution Architect

SCM Manufacturing Training

TASCM4 5 days 4.5 days

SCM ManufacturingCase Study

TASCM5 5 days Certification SCM Manufacturing

Consultant

SCM Order Fulfillment Training

TASCM6 5 days Certification SCM Order Fulfillment

Consultant

4.5 days

SCM Order Fulfillment Case Study

TASCM7 5 days

SCM Solution ArchitectTASCM9 5 days

Application ConsultantPrerequisite

SCM Demand & Supply Planning Training

TASCM2 5 days4.5 days5 days5 days

SCM Demand & Supply Planning Case Study

TASCM3 5 days Certification SCM Demand & Supply

Planning Consultant

Experienced Consultant

R/3

Certified or Experienced Consultant

R/3 SD/MM/PP

R/3 PP/MMCertified or Experienced Consultant

R/3 SDCertified or Experienced Consultant

SAP AG 2000 /1

Prerequisite

TTSCM1 10 days TTSCM2 5 days

Workload Analysis for SCM (incl. APO & BW)

Solution Mgmt. & Planning for SCM

Certified Technical Consultant forSCM

Technical Consultant

Certified Technical Consultant 2000

R/3

SCM Partner Technical Curriculum

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2.3.1 Application Solution Architect

2.3.1.1 TASCM9 – SCM – Solution Architect ( APO 3.0 ) ( To be included soon)

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2.3.2 Application Consultant

2.3.2.1 TASCM2 – SCM – Demand and Supply Planning ( APO 3.0 ) Length • 5 days Target Audience • This workshop is intended for certified or experienced R/3 SD, MM, PP consultants that

want to pursue the path to become SCM Demand & Supply Planning consultants. Prerequisites • Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher). Course Goals • This workshop, in combination with an additional corresponding 5 day case study, will prepare the participants for the examination to become certified SCM Demand & Supply Planning consultants. Course Content • In General − High level overview of SAP’s product strategy ( solution strategy). − SCM process orientation vs. ERP transaction orientation. − Fundamentals of APO’s components functionality. • Integration Master Data • Demand Planning • Supply Network Planning • BW in APO

Note • The contents of this workshop are a prerequisite for the supplemental case study ( TASCM3), that finalizes in a 2 hour certification examination at the end of the fifth day.

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2.3.2.2 TASCM3 – SCM – Demand & Supply Planning Case Study ( APO 3.0 )

Length • 5 days Target Audience • This case study is intended for certified or experienced R/3 SD, MM, PP consultants that want to become SCM Demand & Supply Planning consultants ( compliant with PACE: SC Planning) & attended the preceding Training. Prerequisites • Certified or experienced R/3 SD, MM, PP consultants ( Release 4.0 or higher). • ( TASCM2) SCM Demand & Supply Planning Training Course Goals • This case study, in combination with the preceding 5 day training, will prepare the participants for the examination to become certified SCM Demand & Supply Planning consultants. Course Content • R/3 InfoStructure Overview – the case study assumes the customer is a R/3 installation. Data sources will be R/3 SIS. • Master Data integration. • Create InfoCube ( First 3 steps represent BW pre-configured content) • Creating planning views and macros for demand planners. • Data analysis possibilities and forecasting techniques • Promotion planning • New product introduction and discontinuation of old products. • Analyzing and correcting forecast data ( Forecast profiles will be used to run periodic background forecasts for the different products. The demand planner is then able to analyze and correct the data). • Reporting from the time series live Cache using remote cube ( Extracting data from planning areas). • Release data to SNP. • Display the Supply Chain Cockpit. • SNP master data transferred from the OLTP system. • Determining at which locations safety stock should be kept. • Planning using the planning tools – Heuristic and Optimizer • Deployment and Transport Load builder – PP/DS would probably run prior to Deployment and TLB to ensure elements are planned for before the ATD calculation.

Note • The contents of this case study are supplemental to the training ( TASCM2). The case study finalizes in a 2 hour certification examination at the end of the fifth day.

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2.3.2.3 TASCM4 – SCM – Manufacturing ( APO 3.0 ) Length • 5 days Target Audience • This workshop is intended for certified or experienced R/3 PP, MM consultants that want to pursue the path to become SCM Manufacturing consultants. Prerequisites • Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher). Course Goals • This workshop, in combination with an additional corresponding 5 day case study, will prepare the participants for the examination to become certified SCM Manufacturing consultants. Course Content • In General − High level overview of SAP’s product strategy ( solution strategy). − SCM process orientation vs. ERP transaction orientation. − Fundamentals of APO’s components functionality. • Integration Master Data • Production Planning / Detailed Scheduling • Procurement Planning

Note • The contents of this workshop are a prerequisite for the supplemental case study ( TASCM5), that finalizes in a 2 hour certification examination at the end of the fifth day.

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2.3.2.4 TASCM5 – SCM – Manufacturing Case Study ( APO 3.0 ) Length • 5 days Target Audience • This case study is intended for certified or experienced R/3 PP, MM consultants that want to become SCM Manufacturing consultants ( compliant with PACE: SC Operations) and have attended the preceding Training. Prerequisites • Certified or experienced R/3 PP, MM consultants ( Release 4.0 or higher). • ( TASCM4) SCM Manufacturing Training Course Goals • This case study in combination with the preceding 5 day training, will prepare the participants for the examination to become certified SCM Manufacturing consultants. Course Content • Master data maintenance including initial data transfer from R/3 • Demand generation • Production Planning in APO and R/3 • Detailed Scheduling • Evaluation planning results • Order Conversion and Execution • The case study is built around a pump manufacturer. Participants will group together to simulate tasks of an implementation, such as the data transfer and configuration of settings to meet business scenarios.

Note • The contents of this case study are supplemental to the training ( TASCM4). The case study finalizes in a two hour certification examination at the end of the fifth day.

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2.3.2.5 TASCM6 – SCM – Order Fulfillment ( APO 3.0 ) Length • 5 days Target Audience • This workshop is intended for certified or experienced R/3 SD consultants that want to pursue the path to become SCM Order Fulfillment consultants. Prerequisites • Certified or experienced R/3 SD consultants ( Release 4.0 or higher). Course Goals • This workshop, in combination with an additional corresponding 5 day case study, will prepare the participants for the examination to become certified SCM Order Fulfillment consultants. Course Content • In General − High level overview of SAP’s product strategy ( solution strategy). − SCM process orientation vs. ERP transaction orientation. − Fundamentals of APO’s components functionality. • Integration Master Data • Global ATP • Transportation Management

Note • The contents of this workshop are a prerequisite for the supplemental case study ( TASCM7), that finalizes in a 2 hour certification examination at the end of the fifth day.

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2.3.2.6 TASCM7 – SCM – Order Fulfillment Case Study ( APO 3.0 ) Length • 5 days Target Audience • This case study is intended for certified or experienced R/3 SD consultants that want to become SCM Order Fulfillment consultants ( compliant with PACE: SC Outbound) and have attended the preceding Training. Prerequisites • Certified or experienced R/3 SD consultants ( Release 4.0 or higher). • ( TASCM6) SCM Order Fulfillment Training. Course Goals • This case study, in combination with the preceding 5 day training, will prepare the participants for the examination to become certified SCM Order Fulfillment consultants. Course Content • Case study participants will be organized into teams to review the needs of a business desiring to:

- maximize utilization of transportation resources - optimize shipment building - optimize carrier assignment - minimize shipment costs - eliminate redundant tasks - flexibly source product - manage product quotas - flexibly react to business supply changes - flexibly manage changing customer requirements

• The teams will be expected to demonstrate and explain their solution on the last day. • The configuration needed for the solutions will expand upon the exercises given in TASCM6 as well as upon general order fulfillment and planning configuration knowledge.

Note • The contents of this case study are supplemental to the training ( TASCM6). The case study finalizes in a 2 hour certification examination at the end of the fifth day.

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2.3.3 Technical Consultant

2.3.3.1 TTSCM1 – Solution Mgmt. & Planning for SCM ( incl. APO & BW )

Length • 10 Days Target Audience • Technical Consultants Prerequisites • Certified Technical Consultant 2000 Course Goals • Learn how to advise customers to plan, implement and operate mySAP.com SCM solutions, especially regarding the components BW and APO • Learn how to setup, configure and operate mySAP.com SCM solutions, especially regarding the components BW and APO Course Content • SCM Architecture

− APO Architecture − BW Architecture − BW/APO Requirements

• SCM Core Business Scenarios • SCM Implementation Scenarios

− Test environments − Small and large environments

• SCM Technical Setup and Configuration − Live Cache − Port configuration − Load Balancing configuration

• BW/APO System Administration − ITS − Live Cache − APO System − BW System − BW/APO Installation Check − Daily Operation − Background Processing

• BW/APO Security • BW/APO System Landscapes

− Workbench Organizer/Transport System Configuration − BW/APO Technical Upgrade − Plug-Ins and Add-Ons

• BW/APO Backup and Restore − Logically Consistent Backups − Impact on Core Business Processes

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− High availability • BW/APO Storage Management • BW/APO Data Download

− Initial Download − Delta Download

• BW/APO Monitoring − qRFC processing − Error and Exception Handling − Troubleshooting − Interface Monitoring

• SCM SAP Solution Management − Solution Manager − Self Services − Best Practices

• BW/APO System, Network and Hardware Planning − Critical components distribution, Planning and Implementation − Desktop components, Planning and Implementation − Load-balancing mechanisms, Planning − Parallelization mechanisms, Planning − Change management procedures, Planning and Implementation − Production system operation, Planning − Cut over to production system operation, Planning − Upgrade Planning

Note • The course material is only available in English.

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2.3.3.2 TTSCM2 – Workload Analysis for SCM ( incl. APO & BW ) ( To be included soon.)

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2.4 mySAP E-Procurement

SAP AG 2000

Level 3Prerequisite

E-Procurement Partner Application Curriculum

Certified or experienced Consultant

R/3 MM

mySAP.com Workplace

TAMY10 5 days CertificationBBP

Application Consultant

Business to Business Procurement

ECO210 5 days

Materials Management -Foundation

TAMM10 10 days CertificationMM

Application Consultant

Prerequisite Knowledge

Materials Management -Competence

TAMM30 15 daysMaterials Management -Extended

TAMM20 5 days

Prerequisite Knowledge

CertificationMM

Application Consultant

Materials Management

TAMM40 25 days

Application Consultant

SAP AG 2000

Level 3Prerequisite Technical Solution Architect

E-Procurement Partner Technical Curriculum

Cert. or experienced TechnicalConsultant

Technical Transition to mySAP.com

TATIB1 2 days

TTCRM1 10 days

CR

M/e

BP Certified Technical

Consultant for CRM and

E-Procurement

TTCRM2 5 days

Cert. Technical Consultant 2000

Solution Mgmt. & Planning for CRM & E-Procurement

Workload Analysis for CRM &

E-Procurement

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2.4.1 Technical Solution Architect

2.4.1.1 TATIB1 – Planning and Realizing the Technical Transition to mySAP.com

Length • 2 days Target Audience • IT managers • Technical project leaders/ Solution Architects • Executive-level employees working in IT management and responsible for implementing

mySAP.com Prerequisites • Mandatory:

− Basic knowledge of SAP R/3 System architecture • Recommended:

− Experience in technical implementation projects − Experience in IT data center operations

Course Goals • Enables you to organize a technical mySAP.com implementation project using

standardized and proven methodology • Enables you to plan the key factors of an mySAP.com implementation from a technical

viewpoint • Enables you to plan regular IT operation tasks for a production mySAP.com Solution

Landscape during mySAP.com implementation Course Content • Technology of mySAP.com ( mySAP.com components, BBP process, CRM processes:

Mobile Sales, Internet Sales) • Transition to mySAP.com ( E-commerce Starter Pack, Service & Support, Support

Workplace) • Solution Blueprint ( Evaluate the current landscape situation, Core Business Processes) • Implementation and Release Strategies ( How to choose a proper target release) • System Landscapes ( Client Concepts, Procedures for distributing changes, Transport

Management System, Modifications and Enhancements, SAP R/3 System upgrade) • Solution Integration ( Frontend Strategy, Workplace, Interfaces, Security) • Development Projects ( Development environments within mySAP.com) • Technical Requirements ( key sizing considerations, network design, security, interfaces,

high availability) • Solution Management ( technical operations manuals, service level agreements, support

organization, escalation management)

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2.4.2 Application Consultant

2.4.2.1 TAMM10 – Materials Management – Foundation Release 4.6 Length • 10 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in materials management • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality. • An overview of organizational structures and functionality in the Materials Management ( MM) module. Course Content • Overview of business processes in materials management • Overview of SAP master data • Overview of SAP architecture • Materials Management ( MM) module − Materials Planning − Procurement − Inventory Management/Inventory − Physical Inventory

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2.4.2.2 TAMM20 – Materials Management – Extended Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Materials Management

( MM) module. • An study of functionality and configuration in MM related Business Processes,

Procurement, Materials Planning and Inventory Management Course Goals • An in-depth study of functionality in the Procurement Details, Inventory Management and

LIS Course Content • Materials Management ( MM) module

− Mass Maintenance − Inventory Management/WM Basics − Vendor Evaluation − External Services

• LIS

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2.4.2.3 TAMM30 – Materials Management – Competence Release 4.6 Length • 15 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An in-depth study of the functionality and configuration in the Procurement Details,

Materials Planning, Inventory Management, Physical Inventory and LIS Course Goals • An in-depth study of functionality in Valuation and Account Determination, Invoice

Verification, Classification and related areas, Condition Technique, Price Determination and Customizing.

• An introduction to the SAP implementation tools • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes. • Detailed preparation for the R/3 Application Consultant certification test in Materials

Management. • The ability to work on SAP implementation projects under expert guidance and

supervision. Course Content • Materials Management ( MM) module

− Invoice Verification − Valuation and Account Determination − Classification in MM and related areas − Condition Technique and Price Determination − Configuration and Organization.

• Overview of SAP implementation tools and ASAP • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.4.2.4 TAMM40 – Materials Management Release 4.6 Length • 25 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in materials management • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality • An introduction to the SAP implementation tools • An in-depth study of functionality in the Materials Management ( MM) module • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes • Detailed preparation for the R/3 Application Consultant test for Materials Management • The ability to work on SAP implementation projects under expert guidance and

supervision Course Content • Overview of business processes in Materials Management • Overview of SAP implementation tools and ASAP • Overview of SAP master data • Overview of SAP architecture • Materials Management ( MM) module

− Materials Planning and Forecasting − Purchasing − Inventory Management/Inventory − Invoice Verification − Valuation and Account Determination − Classification in MM − Configuration and organization.

• Integration workshop − Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.4.2.5 TAMY10 – mySAP.com Workplace Length • 5 days Target Audience • Consultants from SAP Partners • Team members from CCC Prerequisites • Detailed knowledge of business processes and project experience in selected application

areas as MM • Basic knowledge of graphical user interfaces ( GUI), such as Microsoft Windows • Fundamental knowledge of Internet and HTML Course Goals • Gain the basic knowledge and understanding of the scenarios and technical aspects of

the mySAP.com Strategy • Understand the mySAP.com Workplace elements, as well as its architecture • Experience some typical project issues Course Content • Overview of SAP Electronic Commerce - Fundamental aspects, Electronic Commerce

Products and Solutions • Planning and Execution of SAP Electronic Commerce Projects • SAP @ Web overview - Internet, Intranet and WWW, ITS ( Internet Transaction Server),

Business Connector Fundamentals • mySAP.com Workplace - Architecture and Security, Central User Management, Definition

of Roles, MiniApps, Customizing Settings, Integration of Systems, Drag & Relate • SAP R/3 Authorization Concept - Elements of R/3 Authorization concept, User Master

Records, profile generator, Access Control and User Administration, Analysis and Monitoring functions, Special Authorization objects

Note • There is NO Certification exam offered at the end of TAMY10 - Workplace. • Certification exams are offered at the conclusion of ECO210 - Business-to-Business

Procurement 2.0B covering topics of the TAMY10 - Workplace and ECO210. • The TAMY10 - Workplace Academy is recommended as a pre-requisite for ECO210-

Business-to-Business Procurement.

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2.4.3 Technical Consultant See: 2.2 mySAP Customer Relationship Management

2.2.2.2 TTCRM1 – Solution Mgmt. & Planning for CRM & E-

Procurement Page 27

2.2.2.3 TTCRM2 – Workload Analysis for CRM & E-Procurement Page 29

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2.5 mySAP Product Life-Cycle Management

SAP AG 2000

Level 3Prerequisite Application Consultant

PLM Partner Curriculum

Production Planning -Foundation

TAPP10 10 days CertificationPP

Application Consultant

Prerequisite Knowledge

Production Planning -Competence

TAPP30 15 days

Production Planning -Extended

TAPP20 5 days

Prerequisite Knowledge

CertificationPP

Application Consultant

Production Planning

TAPP40 25 days

Prerequisite Knowledge

CertificationPS

Application Consultant

Project System

TAPS10 15 days

Prerequisite Knowledge

CertificationPM

Application Consultant

Plant Maintenance

TAPM50 5 days

Technical Consultant

See: 3.2 mySAP Technology – Solution Management Page 86

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2.5.1 Application Consultant

2.5.1.1 TAPP10 – Production Planning – Foundation Release 4.6 Length • 10 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in production planning • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality. • An overview of organizational structures and functionality in the Production Planning ( PP) module. Course Content • Overview of business processes in production planning − including Capacity planning ( Overview) • Overview of SAP master data • Overview of SAP architecture • Production Planning module ( PP) − PP basic data

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2.5.1.2 TAPP20 – Production Planning – Extended Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Production Planning

( PP) module. • An in-depth study of functionality and configuration in Basic Data Course Goals • A study of functionality in the Production Planning, Product Cost Planning and Repetitive

Manufacturing Course Content • Production Planning module ( PP)

− Production planning − Product Cost Planning − Repetitive manufacturing

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2.5.1.3 TAPP30 – Production Planning – Competence Release 4.6 Length • 15 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Production Planning

( PP) module. • An in-depth study of the functionality and configuration in the Basic Data, Production

Planning, Production Cost Planning and Repetitive Manufacturing Course Goals • An in-depth study of functionality in Classification, Variant Configuration, Production

Orders and LIS • An introduction to the SAP implementation tools • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes. • Detailed preparation for the R/3 Application Consultant certification test in Production

Planning ( PP). • The ability to work on SAP implementation projects under expert guidance and

supervision. Course Content • Production Planning module ( PP)

− Production orders − Classification − Variant Configuration ( Overview) − Logistics Information System − Configuration and organization.

• Overview of SAP implementation tools and ASAP • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.5.1.4 TAPP40 – Production Planning Release 4.6 Length • 25 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business knowledge in the production planning area • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows and

supervision Course Goals • An overview of SAP functionality • An introduction to the SAP implementation tools • An in-depth study of functionality in the Production Planning ( PP) module. • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes • Detailed preparation for the R/3 Application Consultant certification test for Production

Planning • The ability to work on SAP implementation projects under expert guidance Course Content • Overview of business processes in Production Planning • Overview of SAP implementation tools and ASAP • Overview of SAP master data • Overview of SAP architecture • Production Planning module ( PP)

− PP basic data − Production planning − Product Cost Planning − Production orders − Capacity planning ( Overview) − Repetitive manufacturing − Classification − Variant Configuration ( Overview) − Logistics Information System − Configuration and organization.

• Integration workshop − Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.5.1.5 TAPS10 – Project System Academy Length • 15 Days Target Audience • Experienced SAP R/3 consultants to become certified SAP Project System consultants Prerequisites • In depth knowledge of SAP R/3 ( good knowledge of R/3 Accounting and Logistics) • Experience in customer projects or business processes, or a business background Objectives • The seminar provides participants with important information on how to successfully use

the SAP Project System. • The seminar helps consultants prepare for the examination to become certified SAP

Project System consultants Content • Project structures • Dates • Capacities • Material • Costs and budget • Revenues and Payments • Period end closing • Miscellaneous

− External services − Reporting

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2.5.1.6 TAPM50 – Plant Maintenance Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Extensive business management knowledge in the area of Plant Maintenance • Attendance of or knowledge from the following courses in the general training catalog • Recommended:

− LO100 Plant Maintenance − LO805 Structuring and Managing Technical Objects − LO810 Preventive Maintenance and Service − LO815 Maintenance Processing: Operational Functions − LO816 Maintenance Processing: Controlling Functions

Course Goals • The workshop is used as preparation for the certification test for R/3 application

consultants in Plant Maintenance. Course Content • Revision of the most important topics in the above-named courses • Implementation of module knowledge by configuring a model company using specified

business processes • Review and certification test

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2.5.2 Technical Consultant See: 3.2 mySAP Technology – Solution Management Page 86

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2.6 mySAP Human Resources

SAP AG 2000

Level 3Prerequisite Application Consultant

mySAP HR Partner Curriculum

Human Resources -Foundation

TAHR10 10 days CertificationHR

Application Consultant

Prerequisite Knowledge

Human Resources -Competence

TAHR30 15 daysHuman Resources -Extended

TAHR20 5 days

Prerequisite Knowledge

CertificationHR

Application Consultant

Human Resources

TAHR40 25 days

Technical Consultant

See: 3.2 mySAP Technology – Solution Management Page 86

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2.6.1 Application Consultant

2.6.1.1 TAHR10 – Human Resources – Foundation Release 4.6 Length • 10 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in human resources area • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality • An overview of organizational structures and functionality in the Human Resources ( HR)

module. Course Content • Overview of business processes in Human Resources • Overview of SAP R/3 Human Resources module • Master Data in HR • Organizational Management • Personnel Development • Training and Events Management

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2.6.1.2 TAHR20 – Human Resources – Extended Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers

Prerequisites • An overview of organizational structures and functionality in the Human Resources ( HR)

module. Course Goals • An in-depth study of functionality in the Human Resources ( HR) module Course Content • Master Data in HR • Configuration of HR Administration and Security • Human Resources Information System

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2.6.1.3 TAHR30 – Human Resources – Competence Release 4.6 Length • 15 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Human Resources ( HR)

module. Course Goals • An in-depth study of functionality in the Time Recording, Time Evaluation, Payroll

Accounting. • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes • Detailed preparation for the R/3 Application Consultant certification test for Human

Resources • The ability to work on SAP implementation projects under expert guidance and

supervision Course Content • Configuration of Time Recording • Cross Application Time Recording • Overview of Time Evaluation • Overview of Payroll Accounting • HR Integration • Recruitment or

Country-specific payroll or Benefits ( Country Specifics)

• Overview of SAP implementation tools and ASAP • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.6.1.4 TAHR40 – Human Resources Release 4.6 Length • 25 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in human resources area • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality • An introduction to the SAP implementation tools • An in-depth study of functionality in the Human Resources ( HR) module • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes • Detailed preparation for the R/3 Application Consultant certification test for Human

Resources • The ability to work on SAP implementation projects under expert guidance and

supervision Course Content • Overview of business processes in Human Resources • Overview of SAP R/3 Human Resources application • Master Data in HR • Organizational Management • Configuration of Master Data • Configuration of HR Administration and Security • Human Resources Information System • Configuration of Time Recording • Cross Application Time Recording • Overview of Time Evaluation • Overview of Payroll Accounting • HR Integration • Recruitment or

Country-specific payroll or Benefits ( Country Specifics)

• Overview of SAP implementation tools and ASAP. • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.6.2 Technical Consultant See: 3.2 mySAP Technology – Solution Management Page 86

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2.7 mySAP Financials

SAP AG 2000

Level 3Prerequisite Application Consultant

mySAP Financials Partner Curriculum

Financial Accounting -Foundation

TAFI10 10 days CertificationFI

Application Consultant

Prerequisite Knowledge

Financial Accounting -Competence

TAFI30 15 daysFinancial Accounting -Extended

TAFI20 5 days

Prerequisite Knowledge

Certification FI Application

ConsultantFinancial Accounting

TAFI40 25 days

Controlling -Foundation

TACO10 10 days CertificationCO

Application Consultant

Prerequisite Knowledge

Controlling -Competence

TACO30 15 days

Controlling -Extended

TACO20 5 days

Prerequisite Knowledge

Certification CO Application ConsultantControlling

TACO40 25 days

SAP AG 2000

Level 3Prerequisite Application Consultant

mySAP Financials –SEM Partner Curriculum

Certification SEM Application

Consultant

R/3 FI/CO

Certified or Experienced Consultant2000

SEM Academy

TASEM2 10 days

Case Study

5 days

Planned Q3

Technical Consultant See: 3.2 mySAP Technology – Solution Management Page 86

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2.7.1 Application Consultant

2.7.1.1 TAFI10 – Financial Accounting – Foundation Release 4.6 Length • 10 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in Financial Accounting • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality. • An overview of organizational structures and functionality in the Financials ( FI) module. • An overview of organizational structures and functionality in the Controlling ( CO) module. Course Content • Overview of business processes in financials • Overview of business processes in controlling • G/L accounting − Master Data − Document Control − Posting Control − Posting Tips − Currencies − Taxes − G/L Accounts • Cash Management − Manual Check Deposit − Manual Bank Statement • Overview of EC-CS

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2.7.1.2 TAFI20 – Financial Accounting – Extended Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers

Prerequisites • An overview of SAP functionality. • An overview of organizational structures and functionality in the Financials ( FI) module. • An overview of organizational structures and functionality in the Controlling ( CO)

module. Course Goals • Detailed understanding of the functionality and Customizing of the Accounts Payable and

Accounts Receivable Accounting areas. Course Content • Accounts payable accounting

− Vendor Accounts − Invoice and Credit Memo Entry − Basics of the Procurement Process − Automatic Payments − Special G/L Transactions

• Accounts receivable accounting − Customer Accounts − Clearing − SAPScript Overview − Special G/L Transactions − Additional local currencies − Receivables − Overview of Credit/Risk Management

• Reporting Tools

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2.7.1.3 TAFI30 – Financial Accounting – Competence Release 4.6 Length • 15 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in financials. • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality • An introduction to the SAP implementation tools • An in-depth study of functionality in the Financial Accounting ( FI) module, including

Closing, Asset Management ( AA), Special Ledger ( FI-SL) and Controlling. • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes. • Detailed preparation for the R/3 Application Consultant certification test in Financial

Accounting. • The ability to work on SAP implementation projects under expert guidance and

supervision. Course Content • Closing

− Financial statement version − Assets and Liabilities − Profit and Loss − Customizing Technical, Organizational and Document − Closing Process

• Production Start-up • Special Purpose Ledger

− Special reporting requirements − Characteristics and key figures − Defining table requirements − Setting up the FI-SL environment − Postings and adjustments − Validations, substitutions and rules − Sets and Variables

• Report Painter Overview • Asset Management module

− Organizational structures − Asset transactions − Configuration and organization − Periodic Processing − Data Transfer

• Controlling ( CO) module − Overhead Management Overview

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• Organizational units • Master Data • Event-Based Postings

• Period-End Closing • Planning

− Internal Orders Overview − Profit Center Overview

• Overview of SAP implementation tools and ASAP. • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.7.1.4 TAFI40 – Financial Accounting Release 4.6 Length • 25 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in financials. • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality • An introduction to the SAP implementation tools • An in-depth study of functionality in the Financial Accounting ( FI) module, including

Asset Management ( AA), Special Ledger ( FI-SL), Cash Management ( TR-CM) and Overhead Management ( CO-OM).

• An opportunity to use the module know-how acquired to set up an integrated model company based on predefined business processes.

• Detailed preparation for the R/3 Application Consultant certification test in Financial Accounting.

• The ability to work on SAP implementation projects under expert guidance and supervision.

Course Content • Overview of business processes in financials and controlling • Overview of SAP implementation tools and ASAP • Overview of SAP master data • Overview of SAP architecture • Financial Accounting ( FI) module

− G/L accounting − Master Data − Document Control − Posting Control − Posting Tips − Currencies − Taxes − G/L Accounts − Accounts payable accounting − Accounts receivable accounting − Overview of credit management − Overview of invoice verification − Closing

• Asset Management module • Controlling ( CO) module

− Overhead Management − Internal Orders − Profit center analysis overview

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• Configuration and organization • Cash Management

− Manual Check Deposit − Manual Bank Statement

• Special Ledger • Integration workshop

− Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.7.1.5 TACO10 – Controlling – Foundation Release 4.6 Length • 10 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers

Prerequisites • Sound business know-how in controlling • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality. • An overview of organizational structures and functionality in the Financials ( FI) module. • An overview of organizational structures and functionality in the Controlling ( CO)

module. Course Content • Overview of business processes in financials and controlling • Overview of Financial Accounting ( FI) module and Reporting

− Organizational structures − G/L accounting − Accounts payable accounting − Accounts receivable accounting

• Overview of Cost Management and Controlling • Overhead Management

− Master data − Data flow − Event-based posting − Period-end activities − Planning − Variance calculation − Reconciliation with FI

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2.7.1.6 TACO20 – Controlling – Extended Release 4.6 Length • 5 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An overview of organizational structures and functionality in the Financials ( FI) module. • An overview of organizational structures and functionality in the Controlling ( CO)

module. • An in-depth study of functionality and configuration in Overhead Management. Course Goals • A study of functionality in the Internal Orders, Report Painter and Schedule Manager. Course Content • Overhead Orders

− Budget management and availability control − Data flow − Period-end closing − Planning

• Basics of the Report Painter • Overview of the Schedule Manager • Overview of SAP implementation tools and ASAP

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2.7.1.7 TACO30 – Controlling – Competence Release 4.6 Length • 15 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • An in-depth study of the functionality and configuration in the Cost Center Accounting,

Internal Orders and Report Painter Course Goals • An in-depth study of functionality in Product Cost Planning, Cost Object Controlling,

Activity Based Costing, Profitability Analysis and Profit Center Accounting. • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes. • Detailed preparation for the R/3 Application Consultant certification test in Controlling. • The ability to work on SAP implementation projects under expert guidance and

supervision. Course Content • Product Cost Planning

− Master data − Material costs − Production costs − Overhead costs − Product cost estimate using bill of material and routing − Product cost estimate without quantity structure − Reference and simulation costing − Costing variants

• Cost Object Controlling − Cost Objects − Simultaneous costing

• Overview of Activity Based Costing − Basic data and structures − Planning − Actual postings − Process template and environment

• Profitability Analysis − Costing-based and account based methods − Master data − Valuation and derivation − Flow of actual values − Plan integration and planning tools − Multi dimensional Drill-Down Reporting

• Profit Center Accounting − Account based period accounting method − Basic settings

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− Object assignment to profit center − Actual data flow − Transfer prices − Profit center planning

• Integration workshop − Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.7.1.8 TACO40 – Controlling Release 4.6 Length • 25 Days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound business know-how in controlling • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • An overview of SAP functionality. • An introduction to the SAP implementation tools. • An in-depth study of functionality in the Controlling ( CO) module. • An opportunity to use the module know-how acquired to set up an integrated model

company based on predefined business processes. • Detailed preparation for the R/3 Application Consultant certification test in Controlling • The ability to work on SAP implementation projects under expert guidance and

supervision Course Content • Overview of business processes in financials and controlling • Overview of SAP implementation tools and ASAP • Overview of Financial Accounting ( FI) module and Reporting

− Organizational structures − G/L accounting − Accounts payable accounting − Accounts receivable accounting

• Overview of Cost Management and Controlling • Overhead Management

− Master data − Data flow − Event-based posting − Period-end activities − Planning − Variance calculation − Reconciliation with FI

• Overhead Orders − Budget management and availability control − Data flow − Period-end closing − Planning

• Profitability Analysis − Costing-based and account based methods − Master data − Valuation and derivation − Flow of actual values

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− Plan integration and planning tools − Multi dimensional Drill-Down Reporting

• Basics of the Report Painter • Product Cost Planning

− Master data − Material costs − Production costs − Overhead costs − Product cost estimate using bill of material and routing − Product cost estimate without quantity structure − Reference and simulation costing − Costing variants

• Cost Object Controlling − Cost Objects − Simultaneous costing

• Overview of Activity Based Costing − Basic data and structures − Planning − Actual postings − Process template and environment

• Profit Center Accounting − Account based period accounting method − Basic settings − Object assignment to profit center − Actual data flow − Transfer prices − Profit center planning

• Integration workshop − Setting up a model company − Mapping and presentation of business processes

• Review and certification test

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2.7.1.9 TASEM2 – Strategic Enterprise Management Release 3.0 Length • 10 Days Target Audience Application Consultants from SAP Partners Prerequisites Essential • Basic business management knowledge from the areas of enterprise controlling and

enterprise management. • Sound business know-how in the area of financials. • Basic knowledge of BW Recommended • Experience in the organizational structures, functionality and configuration of the SAP

Financials or Controlling areas • VBA Programming know-how Course Goals • Understand the advantages of a comprehensive software system for strategic enterprise

planning • Describe the practical business scenarios for strategic enterprise management • Understand the functions and connections between the components of SEM and their

integration with other R/3 components • Understand the integration points between SEM and BW • Acquire detailed knowledge of possible applications for, and the application-specific

configuration of the main CPM functions • Use the CPM functions for performance management in an enterprise, particularly

operative target setting and analyzing deviations • Realize business management requirements and end-user scenarios in: Data models,

Planning models, Simulation model, Planning methods, Planning layouts • Carry out system implementation, customizing, and integration with other SAP SEM

applications • Prepares participants for the ”mySAP Financials – SEM Certified Consultant” test. Course Content SEM Overview • Using SEM as a group controlling system • Integration with operative components • Strategic planning • Enterprise planning • Obtaining information internally and externally • Company and management consolidation ( Business Consolidation) • Management reporting • Performance monitoring with Balanced Scorecard and Management Cockpit • Stakeholder Relationship Management • Connecting to the Business Information Warehouse ( BW)

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BW for SEM • BW Architecture • BW infoCubes • BW InfoSources • Data loading and monitoring • Building Custom Objects in BW • Building queries in BW • Linkage to SEM-Measure Catalogue, SEM-BSC, SEM-MC, SEM-BPS, BCS SEM-Corporate Performance Monitor • Balanced Scorecards: Analysis of a Balanced Scorecard, Modeling a strategy, Linking the strategy to key figures and initiatives, Target setting with key figures • Management Cockpit: Definition of walls, logical views, and frames, Definition of a Cockpit hierarchy • Overview of Business Explorer: Analysis and drilldown reporting SEM-Business Planning and Simulation • Data modelling and data collection • Layout Builder • Parameterizing planning methods • Dynamic simulation • Simulation and model optimization • SEM ABM Bridge Review and Certification test

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2.7.2 Technical Consultant See: 3.2 mySAP Technology – Solution Management Page 86

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2.8 mySAP Workplace

SAP AG 2000

Prerequisite Application Consultant

mySAP Workplace Partner Curriculum

Certified or experienced Consultant

mySAP.com Workplace

TAMY10 5 days

Technical Consultant

See: 3.2 mySAP Technology – Solution Management Page 86

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2.8.1 Application Consultant See: 2.4 mySAP E-Procurement

2.4.2.5 TAMY10 – mySAP.com Workplace Page 47

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2.8.2 Technical Consultant

See: 3.2 mySAP Technology – Solution Management Page 86

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3 Infrastructure and Services

3.1 mySAP Technology – Development

SAP AG 2000

Prerequisite Application Development Consultant

mySAP Technology - Development Partner Application Curriculum

ABAP Workbench Basics

TABC41 10 daysCertificationABAP Appl. Consultant

Prerequisite Knowledge

Interfaces for Data Transfer

TABC43 5 daysAdvanced Programming in ABAP Development Workbench

TABC42 10 days

Prerequisite Knowledge

CertificationABAP Appl. Consultant

Application Development -ABAP Workbench Academy

TABC40 25 days

Prerequisite Knowledge

Certification Web Appl. Consultant

mySAP Web Application Development Academy

TABC48 5 days

Cert. ABAP Consultant

CertificationInterface Dev.

ConsultantmySAP Interface Development Academy

TABC47 5 days

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3.1.1 Application Development Consultant

3.1.1.1 TABC40 – Application Development – ABAP Workbench Academy 4.6

Length • 25 days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound IT know-how, preferably operating system know-how • Experience in another programming language • Basic knowledge of graphical user interfaces ( GUIs), such as Microsoft Windows Course Goals • This course is designed for ABAP beginners and application consultants with appropriate

IT know-how, who wish to obtain certification as R/3 consultants for the ABAP Workbench after the 5 week training.

• Participants will learn about the ABAP programming language, and will learn how to use the ABAP Workbench tools to develop their own business applications

• Participants will learn to enhance the standard SAP software to meet specific customer requirements.

• This course also covers: the advantages of the client/server architecture for programming; performance issues; procedures and special features of development projects.

Course Content • ABAP Workbench Basics ( week 1 - 2 "TABC41")

− Basis technology overview − ABAP Workbench − ABAP Dictionary − ABAP Development Projects

• Advanced Programming in ABAP Development Workbench ( week 3 - 4 "TABC42")

− Techniques of List Processing − Transaction Programming − Database Updates − Enhancements and Modifications

• Interfaces for Data Transfer ( week 5 "TABC43") • Review and certification test

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3.1.1.2 TABC48 – mySAP Web Application Development Academy Length • 5 days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Sound IT know-how • Basic HTML and JavaScript knowledge ( recommended) • ABAP knowledge and experience in ABAP Workbench – Concepts and Tools ( BC400),

Programming User Dialogs ( BC410), Programming Database Updates ( BC414) OR certified SAP Application Consultant for ABAP

Course Goals • This course is designed for mySAP developers familiar with ABAP development, who wish to obtain a qualification as a mySAP Web Development Consultant after the 1 week training. • Participants will learn about the selection and implementation of mySAP web programming models. • Participants will learn about selecting and implementing an appropriate mySAP interface technique Course Content • mySAP Web Programming Models: The Big Picture • Internet Transaction Server sRFC − ITS Architecture − SAP GUI for HTML − Easy Web Transactions − ITS Flow Logic − HTML Business − Transport and Modification Concept • Web Application Server − Business Server Pages • Workplace and MiniApps • Analysis and Optimization of Web Applications • Review and certification test Note • The course documentation is only available in English.

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3.1.1.3 TABC47 – mySAP Interface Development Academy Length • 5 days Target Audience • Consultants from SAP Partners • Project team members from SAP Customers Prerequisites • Certified SAP Application Consultant 2000 for ABAP Course Goals • This course is designed for SAP Application Consultants for ABAP, who wish to obtain qualification as a mySAP Interface Development Consultant after 1 week training. • Participants will learn about selecting and implementing an appropriate mySAP interface technique Course Content • Overview mySAP Interface Development • Remote Function Call ( RFC) − sRFC − aRFC − tRFC − Qrfc • Business Application Programming Interface ( BAPI) − Business Object Repository − Calling BAPIs − Enhancing BAPIs • Application Link Enabling ( ALE) − IDOCs and message types − Distribution Mode − Application Interface • Business Connector − Routing − Mapping ( Business Connector Developer) • Examination Note • The course documentation is only available in English.

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3.2 mySAP Technology – Solution Management

SAP AG 2000

Prerequisite Technical Consultant

mySAP Technology - Solution Management Partner Curriculum

Level 3R/3 Administration on UNIX

TABC10 15 days CertificationTechnical

Consultant Prerequisite Knowledge

Performance Analysis & Tuning

TABC30 5 days

DBA ORACLE

TABC20 5 days

Prerequisite Knowledge

CertificationTechnical

ConsultantTechnical Consultant Training - UNIX / ORACLE

TABCUO 25 days

R/3 Administration on NT

TABC11 15 days CertificationTechnical

ConsultantPrerequisite Knowledge

Performance Analysis & Tuning

TABC30 5 days

DBA ORACLE

TABC20 5 days

Prerequisite Knowledge

CertificationTechnical

ConsultantTechnical Consultant Training - NT / ORACLE

TABCNO 25 days

R/3 Administration on NT

TABC11 15 days CertificationTechnical

ConsultantPrerequisite Knowledge

Performance Analysis & Tuning

TABC30 5 daysDBA MS SQL Server

TABC21 5 days

Prerequisite Knowledge

CertificationTechnical

ConsultantTechnical Consultant Training - NT / MS SQL Server

TABCNS 25 days

SAP AG 2000

Level 3Prerequisite Technical Consultant – Enhanced Training

mySAP Technology - Solution Management Partner Curriculum

Cert. Technical Consultant SAP R/3 Operating System and Database Migration

TABC92 3 days

Cert. Technical Consultant DB2 UDB on UNIX and Windows NT

TABC67 3 days Add. CertificationTechnical

Consultant

Cert. Technical Consultant mySAP.com Upgrade Training

TAU4BC 5 days Re-CertificationTechnical

Consultant

Technical Consultant – Upgrade Training

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3.2.1 Technical Consultant

3.2.1.1 TABCUO – Technical Consultant Training – UNIX/ORACLE

TABC10: 1. + 2. + 3. Week Technical Consultant Training 1 - R/3 Administration on UNIX TABC20: 4. Week Technical Consultant Training 2 - DBA ORACLE TABC30: 5. Week Technical Consultant Training 3 - Performance Analysis & Tuning

Length • 5 weeks Target Audience • future SAP R/3 Technical Consultants • experienced system administrators - UNIX • experienced database administrators - ORACLE • with no or less R/3 knowledge. Prerequisites • In-depth knowledge of the UNIX operating system, ORACLE database and TCP/IP

network administration. • Practical experience of the UNIX operating system, ORACLE database and TCP/IP

network administration is essential for passing the ”SAP R/3 Certified Technical Consultant UNIX/ORACLE” exam.

Course Goals • Course participants receive comprehensive expert level training in R/3 System

management. • The course prepares participants for the ”SAP R/3 Certified Technical Consultant

UNIX/ORACLE” test. Course Content • Week 1 ( OS dependent, DB independent) - "TABC10"

− R/3 Basis Technology − R/3 System Management UNIX − Technical Core Competence − R/3 Installation Check

• Week 2 + 3 ( OS and DB independent) - "TABC10"

− R/3 Advanced System Administration − SAP Workplace Core Competence − ITS Administration − Software Logistics − ASAP Technical Implementation

• Week 4 ( OS independent, DB dependent) - "TABC20"

− Database Administration - ORACLE

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− SQL Cache Analysis - ORACLE

• Week 5 ( OS independent, DB dependent) - "TABC30" − R/3 Workload Analysis − Technical Optimization of ALE Processing

• Review and certification test Note • During the first week of the course, we will address operating system dependent topics

for performing the R/3 administration. The fourth week addresses database specific topics for the R/3 database administration. The fifth week covers specific topics for SAP R/3 Technical Consultants.

• Training material is in English. The training course does not include the installation of an actual system.

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3.2.1.2 TABCNO – Technical Consultant Training – NT/ORACLE

TABC11: 1. + 2. + 3. Week Technical Consultant Training 1 - R/3 Administration on NT TABC20: 4. Week Technical Consultant Training 2 - DBA ORACLE TABC30: 5. Week Technical Consultant Training 3 - Performance Analysis & Tuning

Length • 5 weeks Target Audience • future SAP R/3 Technical Consultants • experienced system administrators - NT • experienced database administrators - ORACLE • with no or less R/3 knowledge. Prerequisites • In-depth knowledge of the NT operating system, ORACLE database and TCP/IP network

administration. • Practical experience of the NT operating system, ORACLE database and TCP/IP network

administration is essential for passing the ”SAP R/3 Certified Technical Consultant NT/ORACLE” exam.

Course Goals • Course participants receive comprehensive expert level training in R/3 System

management. • The course prepares participants for the ”SAP R/3 Certified Technical Consultant

NT/ORACLE” test. Course Content • Week 1 ( OS dependent, DB independent) - "TABC11"

− R/3 Basis Technology − R/3 System Management NT − Technical Core Competence − R/3 Installation Check

• Week 2 + 3 ( OS and DB independent) - "TABC11"

− R/3 Advanced System Administration − SAP Workplace Core Competence − ITS Administration − Software Logistics − ASAP Technical Implementation

• Week 4 ( OS independent, DB dependent) - "TABC20"

− Database Administration - ORACLE − SQL Cache Analysis - ORACLE

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• Week 5 ( OS independent, DB dependent) - "TABC30" − R/3 Workload Analysis − Technical Optimization of ALE Processing

• Review and certification test Note • During the first week of the course, we will address operating system dependent topics

for performing the R/3 administration. The fourth week addresses database specific topics for the R/3 database administration. The fifth week covers specific topics for SAP R/3 Technical Consultants.

• Training material is in English. The training course does not include the installation of an actual system.

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3.2.1.3 TABCNS – Technical Consultant Training – NT/MS SQL Server

TABC11: 1. + 2. + 3. Week Technical Consultant Training 1 - R/3 Administration on NT TABC21: 4. Week Technical Consultant Training 2 - DBA MS SQL Server TABC30: 5. Week Technical Consultant Training 3 - Performance Analysis & Tuning

Length • 5 weeks Target Audience • future SAP R/3 Technical Consultants • experienced system administrators - NT • experienced database administrators - MS SQL Server • with no or less R/3 knowledge. Course Goals • Course participants receive comprehensive expert level training in R/3 System

management. • The course prepares participants for the ”SAP R/3 Certified Technical Consultant NT/MS

SQL Server” test. Prerequisites • In-depth knowledge of the NT operating system, MS SQL Server database and TCP/IP

network administration. • Practical experience of the NT operating system, MS SQL Server database and TCP/IP

network administration is essential for passing the ”SAP R/3 Certified Technical Consultant NT/ MS SQL Server” exam.

Course Content • Week 1 ( OS dependent, DB independent) - "TABC11"

− R/3 Basis Technology − R/3 System Management NT − Technical Core Competence − R/3 Installation Check

• Week 2 + 3 ( OS and DB independent) - "TABC11"

− R/3 Advanced System Administration − SAP Workplace Core Competence − ITS Administration − Software Logistics − ASAP Technical Implementation

• Week 4 ( OS independent, DB dependent) - "TABC21"

− Database Administration - MS SQL Server

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− SQL Cache Analysis - MS SQL Server

• Week 5 ( OS independent, DB dependent) - "TABC30" − R/3 Workload Analysis − Technical Optimization of ALE Processing

• Review and certification test Note • During the first week of the course, we will address operating system dependent topics

for performing the R/3 administration. The fourth week addresses database specific topics for the R/3 database administration. The fifth week covers specific topics for SAP R/3 Technical Consultants.

• Training material is in English. The training course does not include the installation of an actual system.

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3.2.1.4 TABC39 ( delivered via IBM as ESP39K) – Technical Consultant Training - UNIX / DB2-390

Length • 20 days Target Audience • future SAP R/3 Technical Consultants • experienced system administrators - UNIX • experienced database administrators - DB2-390 • with no or less R/3 knowledge. Prerequisites • In-depth knowledge of the OS/390 and UNIX operating system, DB2-390 database and TCP/IP network administration. • Practical experience of the OS/390 and UNIX operating system, DB2-390 database and TCP/IP network administration is essential for passing the ”SAP R/3 Certified Technical Consultant UNIX/DB2-390” exam. Course Goals • Course participants receive comprehensive expert level training in R/3 System management. • The course prepares participants for the ”SAP R/3 Certified Technical Consultant UNIX/DB2-390” test. Course Content • R/3 Basis Technology • R/3 System Management UNIX • Technical Core Competence • R/3 Installation Check • R/3 Advanced System Administration • SAP Workplace Core Competence • ITS Administration • Software Logistics • ASAP Technical Implementation • Database Administration - DB2-390 • R/3 Workload Analysis • Technical Optimization of ALE Processing Note • Training material is in English. • We recommend that you bring a laptop with CD-ROM drive to review self-study course contents after training hours and over weekends. • The training course does not include the installation of an actual system. • On the last day of the course, participants will have the chance to take the ”SAP R/3 Certified Technical Consultant UNIX/DB2-390” exam. The exam fee is included in the course fee.

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Contact in IBM • Rolf Bienert IBM GmbH Bildungszentrum ( KST 2940) Theodor-Althoff Str. 1 45133 Essen Phone: +49-201-7297-345 Email: [email protected]

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3.2.1.5 TABCAS – Technical Consultant Training AS/400 Length • 4 weeks Target Audience • future SAP R/3 Technical Consultants • experienced system administrators – AS/400 • experienced database administrators – DB2/400

with no or less R/3 knowledge Prerequisites • In-depth knowledge of the AS/400 operating system, DB2/400 database and TCP/IP network administration • Practical experience of the AS/400 operating system, DB2/400 database and TCP/IP network administration is essential for passing the ”SAP R/3 Certified Technical Consultant AS/400” exam. Course Goals • Course participants receive comprehensive expert level training in R/3 System management. • The course prepares participants for the ”SAP R/3 Certified Technical Consultant AS/400” test Course Content • Software Logistics • ASAP Technical Implementation • Database Administration R/3 Basis Technology • R/3 System Management AS/400 • Technical Core Competence • R/3 Installation Check • R/3 Advanced System Administration • SAP Workplace Core Competence • ITS Administration • DB2/400 • R/3 Workload Analysis • Technical Optimization of ALE Processing • Review and Certification Test Note • Training material is in English. The training course does not include the installation of an actual system. • On the last day of the course, participants will have the chance to take the ”SAP R/3 Certified Technical Consultant AS/400” exam. The exam fee is included in the course fee.

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3.2.1.6 TABC67 – DB2 UDB on UNIX and Windows NT Length • 3 days Target Audience • experienced, certified „SAP R/3 Technical Consultants“ • very experienced SAP customers with at least 6 months of production system experience Prerequisites • certified „SAP R/3 Technical Consultants“, e.g. UNIX/ORACLE, NT/SQL Server Course Goals • This course communicates the deep integration of R/3 and DB2 Universal Database

running on UNIX and Windows NT systems. • It delivers in-depth knowledge about DB2 specific administration issues on R/3. • One of the tasks in this course is the mastering of an R/3 Installation on Linux Servers • Main emphasis is put on the technology and architecture of DB2 Universal Database

Version 6 and 7. • The operating system independent administration of R/3 Release 4.6 on DB2 UDB will be

frequently discussed. Course Content • SAP course BC535 ( “TCC DB2 UDB on UNIX and Windows NT” ) • Installation of R/3. 4.6B/C on Linux Servers with the help of Installation Guides and

further documentation • Database-Backup / Restore • Redirected Restore - Transformation of the Database Layout • Database-Recovery Scenarios • Database-Log-File Handling • Database-Monitoring and CCMS • Fault Analysis • Analysis of the System Load • DB Tuning Tips & Tricks • High Availability Options • Explanation of the installation process ( theory) • Practical installation of a complete R/3 System on a DB2 UDB Database under Linux − Theory: Explanation of the Installation process − Practical: Linux System adjustment and setup, Installation of the DB2 Database software and of a central Instance, Build and Load of the R/3 Database, R/3- and DB2-specific follow up tasks • Hands-On excercises on installed R/3 systems for more detailed administration

knowldege

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Note • The course will not cover DB2/390 or DB2/400. • The course documentation is only available in English

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3.2.1.7 TABC92 – SAP R/3 Operating System and Database Migration

Length • 3 days Target Audience • Experienced certified „SAP R/3 Technical Consultants“, minimum release 4.0/4.x, from

Partner Companies Prerequisites • Experienced certified „SAP R/3 Technical Consultants", minimum release 4.0/4.x, of any

operating system and database Course Goals • The training communicates in a compact form how to migrate a hardware platform,

operating system and database ( heterogeneous migration). Course Content • R/3 - Platforms and licensing • What does "Migration" mean: Homogeneous and heterogeneous migration? • Effects of a heterogeneous migration • SAP Migration service • Requirements for a migration • Migration process ( Enrolment, migration project, approval, Hardware procurement,

Remote access, ...) • Migration tools • Migration - preparation • Demonstration of a final migration • Migration - follow-up • Database and R/3 Release Miscellaneous Note • The course documentation is only available in English. • A database migration will be demonstrated during the course. No practical exercises are

included.

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3.2.1.8 TAU4BC – mySAP.com Upgrade Training Length • 5 Days Target Audience • Experienced, certified SAP R/3 Technical Consultants 4.0 Prerequisites • Certified SAP R/3 Technical Consultants 4.0 • Essential

− Working knowledge of NT Server or Workstation − Working knowledge of Microsoft Internet Information Server − Basic Internet Concepts ( Web Server, http( s), HTML)

Course Goals • Learn and understand the essential changes in SAP R/3 Basis Administration between

R/3 Release 4.0B and 4.6B • Understand the mySAP.com Workplace • Learn how to administer the mySAP.com Workplace • Understand the concepts of the mySAP.com Workplace and its components. • Understand how to configure and administer the mySAP.com Workplace and its

components. Course Content • Delta in R/3 Basis Administration Release 4.0B - 4.6B

− Frontend − OCS Packages and R/3 Upgrades − System Administration Assistant − Central User Management − Software Logistics − Modification Assistant − CCMS Monitoring

• mySAP.com Workplace - Overview − Architecture, Security, Roles, MiniApps, Drag&Relate

• Technical Core Competence - Workplace − Workplace Architecture − Workplace Configuration − Software Logistics − Single Sign On − Internet Transaction Server Configuration and Monitoring

Notes • We recommend that you attend this workshop after gaining a basic familiarity with R/3

System administration. • The course material is in English.

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• The course prepares the participants to upgrade their existing SAP Technical Consultant certificate 4.0 to certification 2000 level ( R/3 4.6 including Workplace).

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3.3 mySAP Technology – Workflow

SAP AG 2000

Level 3Prerequisite Application Consultant

mySAP Technology - Workflow Partner Application Curriculum

Prerequisite Knowledge

CertificationWF

Application Consultant

SAP Business Workflow Academy

TAWF10 10 days

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3.3.1 Application Consultant

3.3.1.1 TAWF10 – SAP Business Workflow Academy Release 4.6 Length • 2 weeks Target Audience • Experienced SAP R/3 consultants who wish to train to become certified SAP Business

Workflow consultants • Administrators and project team members from partners, who have a very good

knowledge of SAP R/3 and wish to implement major workflow projects Prerequisites • In-depth knowledge of SAP R/3 ( R/3 architecture, good knowledge of at least one R/3

application) • Solid ABAP Workbench knowledge and experience • Experience of customer projects or business processes, or a business background Course Goals • The training provides participants with important information on how to successfully plan

and implement projects with SAP Business Workflow. • The training helps consultants prepare for the examination to become certified SAP

Business Workflow consultants.

Course Content • Areas of application and general overview • SAP Business Workflow architecture • Workflow implementation projects with ASAP • Role-based consolidation units, in which the participants are given detailed information

about the concepts and technology behind SAP Business Workflow, and consolidate what they have learned with practical exercises. The role-based course structure facilitates access to the material with a task-oriented viewpoint. The consolidation units are split according to the following roles: project manager, workflow user, workflow developer, system integrator and workflow administrator. Topics include: − Business Workplace − Workflow design − Workflow templates, Workflow Wizards, ad hoc functionality − Development environment, Business Object Repository − Single-step/multistep tasks, events, containers, routing, WAPIs − Organizational Management, roles − Runtime system − Reporting, Workflow Information System − Configuration, administration, tuning, error handling − Integration technologies for SAP Business Workflow ( for example, the integration of

MS Outlook, Lotus, SAPforms, workflow and archiving, Web integration) • Review and certification test

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3.4 mySAP Technology – CSP Development

SAP AG 2000

Level 3Prerequisite Complementary Software Partner (CSP)

mySAP Technology - CSP Development Partner Curriculum

Prerequisite Knowledge SAP Integration Technologies Overview

TACA90 5 days

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3.4.1 Application Consultant

3.4.1.1 TACA90 – SAP Integration Technologies Overview Length • 5 days Target Audience • Developers of SW-Partner Companies • Technical Project Leader of SW-Partner Companies Prerequisites • Knowledge of the programming languages C/C++ is required, knowledge of Visual Basic

optional. Course Goals • This course provides an overview of connecting complementary applications to R/3 using

SAP Business Interfaces. • Developers and technical project leaders get an overview of the R/3 Basis Technology

and SAP‘s technologies for interoperability between R/3 and external applications. • The overview of the R/3 Basis Technology includes the R/3 client/server architecture as

well as the use of the SAP Graphical User Interface ( SAPGUI). • Interface programming starts with an overview of SAP‘s integration technologies,

followed by a discussion of the integration-related R/3 tools and integration-related customizing options.

• The overview about SAP‘s Business Interfaces shows what business interfaces on the application level are available along major business processes supported by a standard R/3 system.

• To deepen the understanding of how to link external applications to R/3 example programs for business interfaces are presented.

• Practical exercises including writing, compiling and running example programs are also provided.

• Example programs and practical exercises are performed in a Windows-based environment using C/C++ and Visual Basic.

• This class focuses on integration issues on the server level using SAP Integration Technologies and SAP Business Interfaces.

• Desktop integration issues are not covered. • Using business interfaces for Internet integration is mentioned briefly and covered in

detail by a different class. • Information about SAP‘s Complementary Software Program shows a wide range of

partnership possibilities to benefit from business, sales and marketing support of their interface to SAP.

• Integration & Certification Services are presented to explain what technical support is provided for software partners as part of the Complementary Software Program.

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Course Content • R/3 Basis Technology

− Basis System and System Environment − Client/Server Concept − The Core of the System − The User Interface

• Remote Function Call ( RFC) • Business Application Programming Interface ( BAPI) • Application Link Enabling ( ALE) • Complementary Software Program

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4 Contact Person Lists

4.1 Americas

Argentina & Chile Maria Cepeda [email protected]

Tel: +54/1-317-1796 Fax: +54/1-317-1701

Brazil Silvia Venci [email protected]

Tel: +55/11-5503-454 Fax: +55/11-5505-944

Canada Colette Gracias [email protected]

Tel: +1/416-228-2885 Fax: +1/416-228-0488

Mexico Maria Fabiola Ojeda [email protected]

Tel: +52/5-201-9512 Fax: +52/5-201-9501

U.S.A. Margaret Gath [email protected]

Tel: +1/781-672-6585 Fax: +1/781-684-6410

Venezuela, Colombia & Peru

Natali Holzhacker [email protected]

Tel: +58/2-276-5576 Fax: +58/2-276-5520

4.2 Europe & Africa

Belgium Michael Woidt [email protected]

Tel: +32/2-6746-512 Fax: +32/2-6746-749

France Isabelle Muther [email protected]

Tel: +33/1-49-74-4567 Fax: +33/1-49-74-4520

Germany Henrike Ries [email protected]

Tel: +49/6227-7-64622 Fax: +49/6227-7-43850

Holland Marieke Rekkers [email protected]

Tel: +31/73-645-7548 Fax: +31/73-645-7699

Italy Michela Andreoni [email protected]

Tel: +39/65-4276 Fax: +39/65-1800

Nordic Countries Tina Kaas [email protected]

Tel: +45/43-26- 39-07 Fax: +45/43-26-38-89

Spain Michael Murray [email protected]

Tel: +34/91-456-47760 Fax: +34/91-456-72 01

Switzerland Peter Brom [email protected]

Tel: +41/62-2120-224 Fax: +41/62-2130-487

United Kingdom Clare Neal [email protected]

Tel: +44/181-917-6639 Fax: +44/181-917-4050

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South Africa Melissa Oschry [email protected]

Tel: +27/11-235-6281 Fax: +27/11-235-6271

4.3 Asia Pacific & Australia

China Stella Wang [email protected]

Tel: +86/01-0656-18868 Fax: +86/01-0852-98572

Hong Kong Rita Ho [email protected]

Tel: +852-2539-1823 Fax: +852-2539-1818

India Saadia Lobo [email protected]

Tel: +91/91-22-4326943 Fax: +91/91-22-4326972

Japan Yaeko Machida [email protected]

Tel: +81/3-5531-1507 Fax: +81/3-5531-1099

Korea Kyungmi Lee [email protected]

Tel: +82/2-3775-0220 Fax: +82/2-3775-0268

Malaysia Gigi Estrada [email protected]

Tel: +65/768-6595 Fax: +65/249-18-1858

Philippines / Indonesia / Thailand

Gigi Estrada [email protected]

Tel: +65/768-6595 Fax: +65/249-18-1858

Singapore Gigi Estrada [email protected]

Tel: +65/768-6595 Fax: +65/249-18-1858

Taiwan Eileen An [email protected]

Tel : +886/2-2546-1800 Fax : +886/2-2514-6408

Australia Victoria Baird [email protected]

Tel: +61/612-9935-4838 Fax: +61/612-9935-4520