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Transcript of Sap retail finance supply chain
SAP Financial Supply Chain
Management (SAP FSCM)
Solution Overview
© SAP AG 2009. All rights reserved. / Page 2
Legal Disclaimer
This presentation is a preliminary version
and not subject to your license agreement
or any other agreement with SAP.
This document contains only intended
strategies, developments, and functionalities
of the SAP® product and is not intended to
be binding upon SAP to any particular
course of business, product strategy, and/or
development. Please note that this document
is subject to change and may be changed
by SAP at any time without notice.
SAP assumes no responsibility for errors
or omissions in this document.
© SAP AG 2009. All rights reserved. / Page 3
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
3. Summary
Agenda
© SAP AG 2009. All rights reserved. / Page 4
Does this Sound Familiar?
Copyright 2002 by Randy Glasbergen
www.glasbergen.com
© SAP AG 2009. All rights reserved. / Page 5
Working Capital Management DOES Matter
The financial supply chain is increasingly recognized as an area
offering significant potential for generating bottom line improvements
and creating competitive advantage. According to Killen Associates,
“a typical billon-dollar company spends approximately $27 million
annually for unnecessary working capital and inefficient processing
functions because they lack visibility into the financial supply chain
and receivables.”
The financial supply chain refers to the end- to- end trade processes and
information that drive a company’s cash, discounts, and working capital.
From a buyer’s perspective, this involves the full procurement-to-payment
process. For the seller, it is the order-to-cash cycle.
Source: Bolero
© SAP AG 2009. All rights reserved. / Page 6
Cash Flow Cycle
Days In Receivables(average customer payment time)
Days In
Payables(average time to
payment of supplier)
Days In Inventory Days Sales Outstanding
time
Cash Flow Cycle
Sale +
Delivery +
Invoice
Cash
payment
for inventory
Actual
payment
date
Order
placed
Delivery +
invoice
Expected
payment date
© SAP AG 2009. All rights reserved. / Page 7
Challenges in Credit Departments
0 10 20 30 40 50 60 70 80 90 100
Reduce portfolio risk
Reduce DSO
Reduce bad debt write-offs
Accelerate new customer approvals
Do more with less staff
Do more with existing staff
84%
74%
87%
68%
65%
86%
Source: Paystream Advisors, 2007
(percentage of important/very important replies)
%
© SAP AG 2009. All rights reserved. / Page 8
0
10
20
30
40
50
Relevance of Goals to Receivables Operations
48 % 42 % 42 % 37 % 36 % 33 % 32 % 31 %
5 %
Source: Paystream Advisors, 2007
(percentage of important/very important replies)
© SAP AG 2009. All rights reserved. / Page 9
Free Up Cash with
SAP Financial Supply Chain Management
With SAP Financial Supply Chain Management customers were able to
Reduce the number of bad debt using SAP Credit Management
Reduce efforts and costs for invoicing using SAP Biller Direct
Reduce DSO through improved discrepancy resolution with SAP Dispute Management and
SAP Collections Management
Cash application
Accessing information
Payment reconciliation
Managing customer behavior
Invoice presentment
Discrepancy resolution
18 %
18 %
26 %
28 %
29 %
47 %
Source: Paystream Advisors, 2007
(percentage of highest pain scores)
Painpoints in Order to Cash CycleCompanies have big potential to free up working
capital by applying best practices
Current
Working
Capital
Payables Receivables Inventory Best Practice
Working
Capital
321
bn $
91
bn $
49
bn $
110
bn $
Source: McKinsey (sample of 24 corporate clients)
Cash NPV released from best practice: 211 bn USD
71
bn $
Fragmented stand-alone
systems
No workflow or data
management
No integration with GL or
AR systems
Poor insight into
customer Credit risk
No insight into process
bottle necks
Lack control over processes,
workflow or prioritization
Independent functions
No coordination in collections/
dispute resolution
Inconsistent credit
policies across divisions
Fragmented and inefficient
Paper-based and labor-
intensive
Lack of standardization
Typical Barriers of the Order-to-Cash Cycle
High Cost of
Finance Operations
High Bad Debt Risk
High DSOs
© SAP AG 2009. All rights reserved. / Page 10
Op
tim
izin
g t
he O
rder-
to-C
ash
Cycle
Overcome Your Barriers by Optimizing the
Order-to-Cash Cycle with SAP
Enterprise Service Bundles
SAP Biller Direct
SAP ERP Financials
SAP NetWeaver/SWIFT integration
SAP Solutions
Organization
SAP ERP Financials
SAP Credit Management
SAP Dispute Management
SAP Collections & Dispute Mgmt
SAP Biller Direct
SAP Accounts Receivable
Insight &
Control
SAP CPM
SAP GRC
SAP Credit Management
IT Systems
Processes
Establish greater cross-functional coordination
Define global customer credit policies
Establish clear lines of ownership and
escalation policies
Organize unstructured data and collaborate
via workflows
Streamline labor-intensive processes via
standardization and automation
Straight-through payment processing
Monitor performance of financial processes
Implement financial controls and fraud
detection mechanism
Control global credit risk
Utilize open standards to connect financial
systems with customers, suppliers and banks
Integrate collections / dispute systems with
accounting and AR systems
Finance StrategiesBarriers
© SAP AG 2009. All rights reserved. / Page 11
Operational Effectiveness –
Set the Stage for Top Line Growth
SAP helps to solve your individual pain points in transactional finance.
SAP lets you free up additional cash to finance the growth of your business.
© SAP AG 2009. All rights reserved. / Page 12
Value Creation with SAP ERP: Optimizing your financial supply chain
SAP ERP
Lower Cost of
Payment
And Billing
Less Bad or
Doubtful Debt
Decreased Non-
Productive Float
Improved Cash
Flow Management
Reduced Working
Capital
Shorter
Settlement
Cycles
Faster Dispute
Resolution
Enhanced CRM
© SAP AG 2009. All rights reserved. / Page 13
Financial Supply Chain Management with SAP
IssueInvoice
ForecastCash
FinanceWorking Capital
ResolveDisputes
CollectCash
CheckCredit
Worthiness
Settle& Pay
Reconcile
SAP Dispute Management
SAP CollectionsManagement
SAP Credit Management
SAP Biller Direct (Electronic Bill Present-
ment and Payment)
Order-to-Cash
SAP Financial Supply Chain Management
Solutions for streamlining the order-to-cash cycle
SAP Credit
Management
Reduce risk through consistent evaluations and policy
Set and monitor credit limits, reduce bad debt expense
SAP Biller Direct Reduce billing costs through electronic invoicing
Improve customer satisfaction
SAP Dispute
Management
Streamline dispute management and reduce costs
Faster resolution and lower DSOs
SAP Collections
Management
Streamline collections and improve success rates
Lower collections costs and bad debt write-offs
Collect
Cash
Resolve
Disputes
Issue
Invoice
Check
Credit
© SAP AG 2009. All rights reserved. / Page 14
© SAP AG 2009. All rights reserved. / Page 15
Controlling
Treasury
Efficiency – One Integrated Approach for
Logistics and Finance
FSCM
Accounting
Sales and Distribution
ProfitabilityAccounting
IncomingOders
ForecastCosting
Cash/ LiquidityForecast
Cash/ LiquidityForecast
Cash Positioning
Biller Direct
DisputeManagement
Inventory/Cost
G/Ledger
IncomingOrders
CollectionsManagement
A/RG/Ledger
GoodsIssue
Electronic Billing
CreditManagement
© SAP AG 2009. All rights reserved. / Page 16
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
3. Summary
Agenda
© SAP AG 2009. All rights reserved. / Page 17
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
2.1. SAP Credit Management
2.2. SAP Biller Direct
2.3. SAP Dispute Management
2.4. SAP Collections Management
3. Summary
Agenda
© SAP AG 2009. All rights reserved. / Page 18
Financial Supply Chain Management with SAP
SAP Credit Management
IssueInvoice
ForecastCash
FinanceWorking Capital
ResolveDisputes
CollectCash
CheckCredit
Worthiness
Settle& Pay
Reconcile
SAP Dispute Management
SAP CollectionsManagement
SAP Credit Management
SAP Biller Direct (Electronic Bill Present-
ment and Payment)
Increase the financial visibility of your customer base with SAP Credit Management
Control your customer’s credit exposure
Optimize terms for your customers
Reduce amount of bad or doubtful debt
Order-to-Cash
© SAP AG 2009. All rights reserved. / Page 19
Functional Overview
Credit Limit Management
Implement a company wide credit policy
Manage a customer credit profile
Centralize credit management in a distributed system landscape
Credit Case
Credit case for structured processing of credit limit applications
Track status and result of credit limit applications
Credit Rules Engine
Categorize customers by scoring rules
Calculate and assign customer-specific credit limit automatically
Check credit rules
Model and implement own customer credit score cards
Credit Information
Interface to external credit agencies
Input parameters for scoring rules
BW Content
Credit Manager Portal
Role-based access to credit management information and analysis
© SAP AG 2009. All rights reserved. / Page 20
Credit Profile
Customers use
scoring rules
They get own
calculated customer
scoring
Customers can
import external
credit information
Credit reports is
stored in the
customer’s master
data
© SAP AG 2009. All rights reserved. / Page 21
Credit Manager Work Center – The Place to
Get Your Job Done
Work Centers enable more efficient and effective work and reduce the time spend with
routine tasks (available since SAP enhancement package 2 for SAP ERP).
Each Work Center represents a certain area of activity of a business user in the respective
role in the organization. It is the place for the user to start or restart working in that area.
It provides a role-based central point of access to all work-related content and tasks pushed
to users and aggregates the most important information for one user in that area of activity.
It is focused on personal work organization and efficiency as it rather brings the work to
the user and allows users to self-organize their work and thus replaces reactive work by
proactive work.
Relevant information and tasks are actively “pushed” to the user supported by work lists, alerts,
monitoring and analytics. Instead of users having to search for that information themselves.
Users find just the right applications to solve their tasks. And based on the work triggers,
context information is being used to help the user to get their job done more efficiently.
Where suitable, users are guided through common tasks, for example in Self-Service
like applications.
Work Centers are customizable and you can integrate other applications, information or even
existing third party applications.
© SAP AG 2009. All rights reserved. / Page 22
Blocked Sales Orders (Example)
Links launch
applications in
Activity Window.
Detailed Navigation =
View Switch Pre-delivered default queries
with customized values
Access to Key activities
via action buttons
POWL Detail section with Credit-
relevant master data maintained in
the connected FSCM system
related to the selected work item
© SAP AG 2009. All rights reserved. / Page 23
Business Benefits Trough
SAP Credit Management
Control credit risk via real-time credit allocation and ongoing
monitoring
Make fast credit decision through online credit rating check
Reduce transaction costs by automating the credit application
process
Link dunning & dispute information to the credit
decision process
Reduce effective DSO by reducing payment delays and
bad debt
Increase revenues with risk-free accounts (decreased rate of
credit refusals)
Improve customer relationship by concentrating service on
profitable customers
Meet compliance regulations (SOX 404, 409)
Benefit from better refinancing offerings (Basel II)
Make use of a well-defined process for credit limit applications
© SAP AG 2009. All rights reserved. / Page 24
One System Scenario
SAP Credit Management 6.0
(part of ECC 6.0)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP) *
SAP ERP 6.0
(ECC 6.0)
Deployment Options for
SAP Credit Management (One System)
SAP EP 7.0 SAP BW 7.0
optional
* Includes SAP Exchange Infrastructure, BW 7.0 and EP 7.0
© SAP AG 2009. All rights reserved. / Page 25
SAP ERP 6.0(ECC 6.0)
orSAP ERP 2004
(ECC 5.0)or
SAP R/3 Enterprise or
SAP R/3 4.6Cor
SAP FI-CA (min. 4.64)
Deployment Options for
SAP Credit Management (Two Systems)
One System Scenario Two System Scenario
SAP Credit Management 6.0
(ECC 6.0)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP and Java)
XI
SAP EP 7.0 SAP BW 7.0 optional
© SAP AG 2009. All rights reserved. / Page 26
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
2.1. SAP Credit Management
2.2. SAP Biller Direct
2.3. SAP Dispute Management
2.4. SAP Collections Management
3. Summary
Agenda
© SAP AG 2009. All rights reserved. / Page 27
Financial Supply Chain Management with SAP
SAP Biller Direct
IssueInvoice
ForecastCash
FinanceWorking Capital
ResolveDisputes
CollectCash
CheckCredit
Worthiness
Settle& Pay
Reconcile
SAP Dispute Management
SAP CollectionsManagement
SAP Credit Management
SAP Biller Direct (Electronic Bill Present-
ment and Payment)
Supplement traditional billing procedures with SAP Biller Direct
Electronic invoicing for businesses
Electronic payment for customers
Integrate customer service with finance
Order-to-Cash
© SAP AG 2009. All rights reserved. / Page 28
Functional Overview
SAP Biller Direct is a component of SAP Financial
Supply Chain Management (SAP FSCM) and provides
functions for Electronic Bill Presentment and Payment
(EBPP)
Using SAP Biller Direct, invoice recipients can see
their account balance with the Biller and look at their
bills, credits or payments
Invoice recipients can initiate payments or download
bills into their accounts payable system
Invoice recipients can dispute bills from the internet
and collaborate with the biller
SAP Biller Direct enables real-time integration between
the SAP backend system and the internet without any
data redundancies
© SAP AG 2009. All rights reserved. / Page 29
List of Open Bills
Customers can
see all of their bills
and credit notes
on the internet
They can display
the documents in
PDF or XML
format
They can
download bill data
in PDF or CSV
format
They can select
various payment
methods
© SAP AG 2009. All rights reserved. / Page 30
Integration with SAP Dispute Management
Customers can create
dispute cases for both
partial payments or the
entire invoice
They can select
a reason code and
download or upload
documents
An initial note for the
dispute management
department can be
entered
They can select a
contact person out of
the customer contact list
The dispute
management
department can reply to
the customer
© SAP AG 2009. All rights reserved. / Page 31
Assignment of Accounts in User Management
Engine (UME)
Multiple back-end systems can be supported:
Only one SAP Biller Direct installation needed
Backend systems assigned to user in User Management Engine (with respective accounts)
However, no merge of bill or credit items from several backend systems into one line
item display
System assignment
Account assignment
© SAP AG 2009. All rights reserved. / Page 32
Buy-Side E-Invoicing – Open Bills View
(Available Since Enhancement Package 2)
Suppliers can
check their
invoices & credits
They can check
finalized payments
from their
customers
They can upload
invoice data (XML)
and invoice
documents (PDF,
TXT)
© SAP AG 2009. All rights reserved. / Page 33
Business Benefits Trough
SAP Biller Direct
Lower cost of billing without printing and postal charges
Efficient processing of payments and exceptions including
better explanation of payment deductions
More precise cash management and improved liquidity
planning
Data integration with accounts receivable, accounts payable,
cash management and dispute management
Better customer retention and opportunities for one-to-one
marketing
Productivity gain for A/R and A/P departments
Fewer accounting and settlement errors
Immediate access to invoice copies
No changes of existing business processes
© SAP AG 2009. All rights reserved. / Page 34
Deployment Options for
SAP Biller Direct
One System Scenario Multiple Systems Scenario
* Integration with SAP Dispute Management isn’t available below R/3 Enterprise or FI-CA 4.72
SAP Biller Direct 6.0
(Java)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP and Java)
SAP ERP 6.0
(ECC 6.0)
SAP Biller Direct 6.0
(Java)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP and Java)
RFC
SAP ERP 6.0 (ECC 6.0)or
SAP ERP 6.0 (ECC 5.0)or
SAP R/3 Enterpriseor
SAP R/3 4.6C *or
SAP FI-CA (min. 4.64) *
© SAP AG 2009. All rights reserved. / Page 35
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
2.1. SAP Credit Management
2.2. SAP Biller Direct
2.3. SAP Dispute Management
2.4. SAP Collections Management
3. Summary
Agenda
© SAP AG 2009. All rights reserved. / Page 36
Financial Supply Chain Management with SAP
SAP Dispute Management
IssueInvoice
ForecastCash
FinanceWorking Capital
ResolveDisputes
CollectCash
CheckCredit
Worthiness
Settle& Pay
Reconcile
SAP Dispute Management
SAP CollectionsManagement
SAP Credit Management
SAP Biller Direct (Electronic Bill Present-
ment and Payment)
Reduce DSO (Days Sales Outstanding) and increase customer profitability with SAP
Dispute Management
Identify issues and disputes earlier in the payment cycle
Track and monitor reasons that drive DSO Streamline process of dispute resolution
Order-to-Cash
© SAP AG 2009. All rights reserved. / Page 37
Functional Overview
Cross-department dispute resolution
All information is centrally stored and structured (electronic record)
Integration with SAP Workflow incl. e-mail notification of
processors
Integration in financial but also in logistical processes
Creation and viewing of dispute cases from financial transactions
Automatic update of dispute cases by financial transactions
Links to financial and billing documents (SD and CRM)
Correspondence capabilities
Customer correspondence (automatically and manually)
Internal escalation of critical dispute cases
Support of different communication channels
SAP Biller Direct
SAP Collections Management
Analysis of dispute resolution
BI Content
© SAP AG 2009. All rights reserved. / Page 38
Dispute Resolution Process
Workflow Example
John Miller
Shipping Clerk
Tom Busy
Account Manager
Sally Smith
Dispute Manager
(Coordinator)
Hans Doe
Receivables Manager
John reads e-mail
He accesses workflow inbox
and executes work item
John confirms late delivery and
return dispute case to Sally
2
Tom read e-mail
He accesses workflow inbox
and executes work item
Tom decides that credit memo
should be granted and returns
dispute case to Sally
4
Sally assigns Tom Busy as next processor
She asks Tom to decide about dispute
Work item is created and e-mail is sent to Tom
3
Hans reads e-mail
He accesses workflow inbox
and executes work item
Hans posts credit memo as
suggested and return dispute
case to Sally
6
Sally assigns Hans Doe as next processor
She asks Hans to post credit memo
Work item is created and e-mail is sent to Hans
5
Sally assigns John as next processor
She asks John to confirm late dlivery
Work item is created and e-mail is sent
to inform John
1
© SAP AG 2009. All rights reserved. / Page 39
Dispute Case
A dispute case
summarizes and
structures all
dispute-related data
and contains
various attributes
A case can be
accessed and
processed by all
authorized
employees
Processors can
create notes, view
an action log or link
business objects to
the case
© SAP AG 2009. All rights reserved. / Page 40
Integration with SAP Workflow
Occasional processors can process a dispute case via SAP Workflow
Here the processor gets an overview of the main dispute case attributes
Processors can create notes and upload documents
By returning the dispute case to the coordinator, or by forwarding it to the next processor, the workflow item is completed
Attached documentsUpload documents
Navigation to billing document
Navigation to dispute case
© SAP AG 2009. All rights reserved. / Page 41
Dispute Case Analysis
Dispute case
analysis helps to
identify potentials to
improve the dispute
resolution process
It is a basis to
calculate the costs
of unresolved
dispute cases and
of the process itself
The example report
shows the time-
based sorting of
dispute cases by
splitting the values
into five blocks
© SAP AG 2009. All rights reserved. / Page 42
Business Benefits Through
SAP Dispute Management
Reduce Days Sales Outstanding (DSO)
Increase customer profitability
Improve liquidity and cash forecast
Optimize, streamline and accelerate cross-department
dispute resolution due to workflow integration and
automation
Gain information about flaws in existing processes
which frequently lead to disputes
Improve customer relationship thanks to more tightly
focused queries and quicker resolution of disputes
© SAP AG 2009. All rights reserved. / Page 43
Deployment Options for
SAP Dispute Management
One System Scenario Multiple Systems Scenario
* SAP Collections Management and SAP Dispute Management have to be set up on the same system if both are used
** The implementation of ECC 6.0 is optional for customers implementing only SAP Dispute
SAP Dispute Management 6.0 *
(part of ECC 6.0)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP)
SAP ERP 6.0
(ECC 6.0)
SAP Dispute Management 6.0 *
(part of ECC 6.0)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP)
SAP ERP 6.0 **
(ECC 6.0)
RFC
SAP ERP 6.0
or
SAP ERP 2004
or
SAP R/3 Enterprise
© SAP AG 2009. All rights reserved. / Page 44
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
2.1. SAP Credit Management
2.2. SAP Biller Direct
2.3. SAP Dispute Management
2.4. SAP Collections Management
3. Summary
Agenda
© SAP AG 2009. All rights reserved. / Page 45
Financial Supply Chain Management with SAP
SAP Collections Management
IssueInvoice
ForecastCash
FinanceWorking Capital
ResolveDisputes
CollectCash
CheckCredit
Worthiness
Settle& Pay
Reconcile
SAP Dispute Management
SAP CollectionsManagement
SAP Credit Management
SAP Biller Direct (Electronic Bill Present-
ment and Payment)
Establish a customer centric receivables management with SAP Collections
Management
Evaluate, identify and prioritize accounts
Collect receivables proactively
Process optimization for high volumes of open items
Order-to-Cash
© SAP AG 2009. All rights reserved. / Page 46
Functional Overview
Collection strategies
Comprise company specific rules for collecting receivables
Used to select and prioritize customer accounts for the collection
Daily work lists for collection specialists
Automatically created based on collection strategies
Prioritized list of all customers that are to be contacted by collection specialist
KPIs, customer valuation, due date grid to prepare customer contact
Functions to process and view open receivables
All open invoices and their status at a glance including invoice history
Actions for one or several invoices can be directly taken
Collection procedures
Promise to pay agreements
Resubmissions
Customer contacts
Integration with SAP Dispute Management and SAP Credit Management
Create and view dispute cases from SAP Collections Management
Data can be used on work list and in collection strategies
© SAP AG 2009. All rights reserved. / Page 47
Collection Worklist
Each collection
specialist gets
a daily worklist
containing all
customers that
should be
contacted
Customers are
valuated and
prioritized
according to
collection rules in a
collection strategy
Summarized
information to
prepare the
customer
contact
Aging of receivables per
selected customer
Summarizes information concerning Customer account in Accounts Receivable
Past collection activities
Credit Management
Detail valuation of selected
customer per fulfilled collection rule
© SAP AG 2009. All rights reserved. / Page 48
Function Process Receivables
Overview of all
open invoices of a
customer in a
collection segment
Status information
per invoice
Creation of
promises to pay
and dispute cases
possible
Navigation to other
tab pages gives
overview of past
payments, past
customer contacts,
open resubmissions
etc.
View dispute case(s)
per selected invoice
View promises to pay
per selected invoice
View invoice history
of selected invoice
© SAP AG 2009. All rights reserved. / Page 49
Collection Strategy
The collection
manager decides
based on which
collection rules
customers are to be
contacted
These collection
rules are assigned
to the strategy
Per rule the
collection manager
enters the relevant
parameters and the
valuation points a
customer receives
when he fulfills the
rule
Determines structure
of Due Date Grid
Enter parameters of collection rule
© SAP AG 2009. All rights reserved. / Page 50
Business Benefits Through
SAP Collections Management
Safeguard liquidity
Increase on time payments
Reduce Days Sales Outstanding (DSO)
Reduce write-offs
Increase collection specialist efficiency and decrease cost
of customer centric receivables management
Automatic worklists containing prioritized customers
Summarize all relevant information and necessary
activities for collection of receivables in one
application
Ensure execution of company specific collection
strategies
Element of holistic customer relationship management
Decrease reliance on and risk of third party debt
collectors
© SAP AG 2009. All rights reserved. / Page 51
Deployment Options for
SAP Collections Management
One System Scenario Multiple Systems Scenario
* SAP Collections Management and SAP Dispute Management have to be set up on the same system if both are used
SAP Collections Management 6.0 *
(part of ECC 6.0)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP)
SAP ERP 6.0
(ECC 6.0)
SAP Collections Management 6.0 *
(part of ECC 6.0)
SAP NetWeaver 2004s
(SAP Web AS 7.0 ABAP)
SAP ERP 6.0
(ECC 6.0)
RFC
SAP ERP 6.0
or
SAP ERP 2004
or
SAP R/3 Enterprise
© SAP AG 2009. All rights reserved. / Page 52
1. Today’s Business Issues and Value Proposition
2. The SAP Financial Supply Chain Management (SAP FSCM)
Set of Applications
3. Summary
Agenda
SAP Financial Supply Chain Management
Benefits
End-to-end automation of the financial value chain
Shorter settlement cycles
Faster dispute resolution
Lower days sales outstanding
Fewer bad debt write-offs
Increase cash cycle velocity
Reduce working capital requirements
Lower cost bank transactions and reconciliations
Reduce cost and effort in billing and payments processing
© SAP AG 2009. All rights reserved. / Page 53
The Bottom Line
The Ability to Optimize according to Particular Pain Points
Reduced Risk of Bad Debt
Streamlined Collections and Dispute Management, reduced DSO
Reduced Costs of Invoicing with Biller Direct
The Power to Enable Financial Transformation
Strong platform for centralization of tasks as shared services
New insights into operational business performance for better decision
making
Integrated Solution
Manage the Financial Value Chain seamlessly embedded into the related
processes of Logistics, Financial Accounting and Treasury Management
End-to-End Connections with Suppliers, Customers and Banks
© SAP AG 2009. All rights reserved. / Page 54
© SAP AG 2009. All rights reserved. / Page 55
Further Information
SAP Public Web
http://www.sap.com/fscm
SAP Service Marketplace (log-on required)
https://service.sap.com/fscm
Documentation on SAP Help Portal
http://help.sap.com
(SAP ERP >> SAP ERP Central Component >> SAP ERP EHPs)
Training / SAP Education
http://www.sap.com/education
User Groups
http://www.asug.com
http://www.dsag.de
http://www.sap.com/communities/usergroups.epx for more
Contact
Your SAP Account and Consulting Engagement Manager
© SAP AG 2009. All rights reserved. / Page 56
Thank you!
© SAP AG 2009. All rights reserved. / Page 57
Copyright 2009 SAP AG
All Rights Reserved
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may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation.
IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries,
eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+,
POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex,
MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other
countries.
Oracle is a registered trademark of Oracle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.
Java is a registered trademark of Sun Microsystems, Inc.
JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.
SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products and services mentioned herein as well as their respective logos
are trademarks or registered trademarks of SAP AG in Germany and other countries.
Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and
services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries.
Business Objects is an SAP company.
All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only.
National product specifications may vary.
These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only,
without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group
products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed
as constituting an additional warrant.