SAP Quality Management for Procurement with Vendor Evaluation
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Transcript of SAP Quality Management for Procurement with Vendor Evaluation
Business Process Procedures
EHP4 for SAP ERP 6.0March 2010EnglishEnglish
Quality Management APOfor Procurement with Vendor Evaluation (127)
SAP AGDietmar-Hopp-Allee 1669190 WalldorfGermanyBusiness Process Documentation
Copyright
2010 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation.
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Example
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Recommendation
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External Process
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Type StyleDescription
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Cross-references to other documentation.
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Contents
51Purpose
52Prerequisites
52.1Master Data and Organizational Data
52.2Business Conditions
62.3Roles
63Process Overview Table
74Process Steps
84.1Purchasing
84.1.1Creating Purchase Order
94.1.2Receiving Goods from Vendor to the Purchase Order
104.2Quality Inspection
104.2.1Calling Inspection Lot Worklist Inspection Instruction and Report
124.2.2Recording Results
134.3Goods are OK
134.3.1Usage Decision
144.3.2Evaluating Vendor
154.4Defects and Returns
154.4.1Defects Recording
164.4.2Usage Decision and Quality Notification Creation
184.4.3Creating Return Delivery
194.4.4Goods Issue for Return Delivery
204.4.5Completing Notification
214.4.6Evaluating Vendor
225Appendix
225.1Reversal of Process Steps
245.2SAP ERP Reports
255.3Used Forms
Quality Management for Procurement with vendor Evaluation1 Purpose
This scenario deals with quality inspection activities during the procurement process.
A customer orders goods from specified vendor 300001. On goods receipt, an inspection lot is generated according to the defined material specification. A usage decision is then made as to whether to accept or reject the material, based on the inspection result (in this scenario, the material is rejected). Processes such as quality notification and vendor evaluation follow.
The scenario focuses on the following activities:
Goods Receipt based on Purchase Order
Inspection Defects Recording
Usage Decision after inspection
Quality Notification creation and completion
Goods Return to Vendor with Return Delivery Creation Vendor Evaluation process
2 Prerequisites
2.1 Master Data and Organizational Data
A range of indispensable master and organizational data was created in your ERP system in the implementation phase, such as the data that reflects the organizational structure of your company, as well as master data that suits its operational focus, for example, master data for materials, vendors, customers, and so on.
This master data usually consists of standardized SAP Best Practices default values and enables you to go through the process steps of this scenario.
You can test the scenario with other material, or organizational data for which you have created master data. To find out how to create master data, refer to the Master Data Procedures documentation.
Use the following master data in the process steps described in this document:Manufacturing / Trade
Master dataValueComments
MaterialR120
Plant1000
Vendor300001
2.2 Business Conditions
The business process described in this Business Process Documentation is part of a bigger chain of integrated business processes or scenarios. Consequently, you must have completed the following processes and fulfilled the following business conditions before you can start going through this scenario:
Business conditionScenario
You have completed the following steps described in the Business Process Documentation Prerequisite Process Steps (154):
Roll MM Period to Current Period. Perform this activity if the MM period in the system is not set to the current period. Usually, this activity has to be done once a month.
Product Costing: Costing RunPrerequisite Process Steps (154)
2.3 Roles
Use
The following roles must have been installed to test this scenario in the SAP NetWeaver Business Client (NWBC). The roles in this Business Process Documentation must be assigned to the user or users testing this scenario. You do not need these roles if you are not using the NWBC interface, but the standard SAP GUI.
Prerequisites
The business roles have been assigned to the user who is testing this scenario.
Business roleTechnical nameProcess step
Employee (Professional User)SAP_NBPR_EMPLOYEE-SAssignment of this role is necessary for basic functionality.
Warehouse Clerk SAP_NBPR_WAREHOUSECLERK-SMIGO, VL02N
Quality SpecialistSAP_NBPR_QUALMGR-SQGA3, QA32, QE01, QA11, QF11, QM10
PurchaserSAP_NBPR_PURCHASER-SME21N, ME61
Warehouse ManagerSAP_NBPR_WAREHOUSEMANAGER-MMMBE
3 Process Overview TableProcess stepExternal process referenceBusiness conditionBusiness roleTransaction codeExpected results
Purchasing
Creating Purchase OrderPurchaserME21NThe system generates a purchase order.
Receive Goods from Vendor to the Purchase OrderWarehouse ClerkMIGOInspection lot from goods receipt
Quality Inspection
Inspection Report (Check Standard Report)Quality SpecialistQGA3Inspection lot information printed out for review
Call Inspection Lot Worklist (optional)Quality SpecialistQA32Worklist with inspection lots without a usage decision is shown.
Record ResultsQuality SpecialistQE01Result of the quality inspection recorded
Goods are OK
Usage DecisionQuality SpecialistQA11Usage decision for material inspection lot
Evaluate VendorPurchaserME61Vendor evaluation
Defects and Returns
Defects RecordingQuality SpecialistQF11Defect for material recorded
Usage Decision and Quality Notification CreationQuality SpecialistQA11Usage decision for material inspection lot
Create Return DeliveryQuality SpecialistQM10Quality notification entered into the system, return delivery created
Post Goods IssueWarehouse ClerkVL02NReturn goods issue posted
Complete NotificationQuality SpecialistQM11Quality notification completed
Evaluate VendorPurchaserME61Vendor evaluation
4 Process Steps
4.1 Purchasing
4.1.1 Creating Purchase Order
Use
This activity creates a purchase order manually.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics ( Materials Management ( Purchasing ( Purchase Order ( Create ( Vendor/Supplying Plant Known
Transaction codeME21N
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business Role
Business role Purchaser(SAP_NBPR_PURCHASER-S)
Business role menuPurchasing ( Purchase Order ( Purchase Order ( Create Purchase Order
2. On the Create Purchase Order screen, make the following entries:
Field nameDescriptionUser action and valuesComment
Order typeNB Standard PO
VendorNATIONAL_VENDOR1(300001)
Org. data tab pageChoose
Purchasing Org.1000Purchasing Org.
Purchasing Group100Group 100
Company Code1000
Expand Item overviewChooseIf item overview window is not visible
MaterialR120
PO Quantity100Or any other value
Delivery DateAny, in future
PlantPlant 1 (1000)
Storage locationLean WM&HU (1050)Target storage location
3. Choose Save.4. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The system creates a purchase order. Please record purchase order number for further processing.
4.1.2 Receiving Goods from Vendor to the Purchase Order
Use
Take packing slip from container and verify part number on container and quantity matches packing slip information. Also verify number of containers received.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Materials Management Inventory Management Goods Movement Goods Receipt For Purchase Order PO Number Known
Transaction codeMIGO
2. On the Initial Screen, ensure that Goods Receipt and Purchase Order are selected in the fields on the top of the screen.
3. Enter the purchase order number and choose Enter.
4. Choose 2 Individual Slip with Inspection Text checkbox to print a goods receipt/issue slip.
If multiple lines exist, choose the Close Detail Data button to be able to view all lines. Choose the line and continue the process. If you want to find an item with a particular part number within the PO, enter the part number then choose Search in Item Overview. When a line appears with the correct part number, select the line and continue the process.
5. On the Quantity tab page, under item level, enter the quantity to be received.
Production data needs to be entered if Batch Management is applicable.
6. Change storage location if necessary and enter the text field (optional).
7. If material is serialized: On the Serial Numbers tab page, enter serial number. If serial number is unknown, search for one by using the Find button.
8. If material is handled in batches: On the Batch tab page, enter the external batch number, or leave empty for internal number assignment.
9. Choose the Item OK checkbox at the bottom of screen.
10. Choose Post.
11. Choose Back to return to the SAP Easy Access screen (SAP GUI).
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleWarehouse Clerk (SAP_NBPR_WAREHOUSECLERK-S)
Business role menuWarehouse Management Receiving Purchase Order
1. Choose active query All Purchasing Documents Ready for Goods Receipt, mark .
If necessary, change Query and choose Apply. For example, enter Company Code 1000 and Plant 1000.
Choose Refresh.2. Choose Create Material Document.
3. On the Goods Receipt Purchase Order 45XXXXXXXX- screen, choose 2 Individual Slip with Inspection Text checkbox to print a goods receipt/issue slip.
If multiple lines exist, choose Close Detail Data to view all lines. Choose the line and continue the process. To find an item with a particular part number within the PO, enter the part number then choose Search in Item Overview. When a line appears with the correct part number, select the line and continue the process.
4. On the Quantity tab page, under item level, enter the quantity to be received.
Production data needs to be input if Batch Management is applicable.
5. Change the storage location if necessary, and enter the text field (optional).
6. If material is serialized: On the Serial Numbers tab page, enter serial number. If serial number is unknown, search for one by using the Find icon.
7. If material is handled in batches: On the Batch tab page, enter the external batch number or leave empty for internal number assignment.
8. Select the Item OK checkbox at the bottom of screen.
9. Choose Post.
10. Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
An inspection lot has been created, and it can be viewed by displaying the material document.4.2 Quality Inspection4.2.1 Calling Inspection Lot Worklist Inspection Instruction and Report
Use
The purpose of this activity is to print out the inspection instruction and the inspection report.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Inspection Worklist Inspection Change Data
Transaction codeQA32
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Inspection Lot Change Data for Inspection Lot
2. On the Inspection Lot Selection screen, make the following entries, and then choose Enter:
Field nameDescriptionUser action and valuesComment
Lot created onFrom-date and to-dateSystem proposes dates
PlantPlant 1(1000)You can also use input help (F4)
List settingsSelect only inspection lots without a usage decision
3. Choose Execute (F8).The worklist with inspection lots, without a usage decision, is shown. From here, the following steps cab be performed directly (instead of accessing the transactions step by step):
1. Print inspection report choose Print inspection report (Ctrl+Shift+F4)2. On the Result Printout screen, enter form YB_QM_INSP_RESUL in the Form field (section Print parameters), then choose Execute.3. Confirm information Standard form will not be used for printout by choosing Enter.4. In the Print: window, enter a printer (for example, LOCL for local printer) in the Output Device field, select Print immediately, then choose Print.
You can also choose Print Preview to check the layout and details before print out the report.
5. Choose Back to the Change data for inspection lot: Worklist for Inspection Lots screen.
6. Result recording Change inspection results (Ctrl+Shift+F8)7. Defect recording Create Defects (Ctrl+Shift+F9)8. Make usage decision Usage decision(UD) (Ctrl+Shift+F5)9. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The inspection lot information is printed out for review.
4.2.2 Recording Results
Use
The purpose of this activity is to record the results of the quality inspection of the goods in the system.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Inspection Inspection Result For Operation Record
Transaction codeQE01
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Inspection Results Record Characteristic Results
2. On the Record Results: Initial Screen, make the following entries, then choose Enter:
Field nameDescriptionUser action and valuesComment
Inspection LotInspection lot number determined in the step beforeYou can also use input help (F4)
3. On the Record Results: Characteristic Overview screen, make the following entries, and then choose Enter:
Field nameDescriptionUser action and valuesComment
AcceptXFlag checkbox
ResultResult of specification01 okayYou can also use input help (F4)
4. Choose Save.5. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The result of the quality inspection for the material has been recorded.
From here, you have two options to proceed:
If no defect was recorded, go to section Goods are OK to finish the process.
If defects were recorded, go to section Defects and Returns.
4.3 Goods are OK4.3.1 Usage Decision
Use
Since no defect was recorded during the inspection procedure, the usage decision should be made to accept the material. Subsequently, the material should be sent to unrestricted stock.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Inspection Inspection Lot Usage Decision Record
Transaction codeQA11
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Inspection Lot Record Usage Decision
2. On the Record Usage Decision: Initial Screen, enter the inspection lot determined in the previous step and choose Enter to confirm your entries.3. On the Record Usage Decision: Characteristic Overview screen, in the UD code field, use the input help (F4) to choose YB02-01 Usage Decision at Goods Receipt ( 01 Quality test complied, and confirm with Enter.
If the dialog box: Reqd characteristics still open! Do you want to force inspection completion? appears, choose Yes, so you do not have to inspect every single item of the whole amount.
Currently the selection of code groups within the input help (F4) is not restricted, so that all available code groups are listed. To restrict it to the relevant code group (here YB02-01), refer to the configuration guide for this building block, section Maintain Inspection Type.
4. Choose the Inspection lot stock tab page.5. Choose Proposal.6. Choose Enter to confirm your entries.7. Choose Save to save the Usage Decision. The system issues the message Usage Decision for lot 1000 xxxxxxxxxx is saved.8. When saving and if material is serialized: In the Copy Serial Numbers dialog box, delete the serial numbers that should not be posted to the stock use, for example, unrestricted or blocked.
9. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The Usage Decision has been made for the material inspection lot.
In the stock overview you can see, that the amount in the quality inspection stock has been moved to the unrestricted stock.
SAP GUI: Transaction MMBE
SAP NWBC: Role Warehouse Manager (SAP_NBPR_WAREHOUSEMANAGER-M), path Warehouse Management ( Inventory Control ( Stock OverviewEnter material, plant and storage location from above.
4.3.2 Evaluating Vendor
Use
The purpose of this activity is to valuate the vendor after the goods have been inspected and returned.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Materials Management Purchasing Master Data Vendor Evaluation Maintain
Transaction codeME61
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness rolePurchaser (SAP_NBPR_PURCHASER-S)
Business role menuPurchasing Reporting Vendor Evaluation Maintain Vendor Evaluation
2. On the Maintain Vendor Evaluation: Initial Screen, make the following entries and choose Enter:
Field nameDescriptionUser action and values
Purch. Organization1000
VendorNATIONAL_VENDOR1(300001)
3. On the Maintain Vendor Evaluation: Overview of main criteria screen, set the Weighting key to 01.4. On the same screen, choose (NWBC: More() Edit ( Auto. New Evaluation from the menu. 5. The system then evaluates the vendor again, and the score against Quality is increased automatically.
6. Choose Save to confirm your entries.7. The system ends the vendor evaluation process with the message Evaluation record changed.
8. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).
Result
Vendor evaluation is performed.
4.4 Defects and Returns
PrerequisitesTo run this step, you should have inspection lots that havent been processed with following characteristics when you doing transaction via QE01 in your system.
Field nameDescriptionUser action and valuesComment
RejectXFlag checkbox
ResultResult of specification02 not okayYou can also use input help (F4)
If not, repeat steps 4.1.1 to 4.2.2.4.4.1 Defects Recording
Use
The purpose of this activity is to record the defects of the goods in the system.Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Inspection Defects Record for Inspection Lot
Transaction codeQF11
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Defects Record Defects for Inspection Lot
2. On the Record Defects for Inspection Lot: Initial Screen, make the following entries then choose Enter:
Field nameDescriptionUser action and valuesComment
Inspection LotInspection lot number determined in the step beforeYou can also use input help (F4)
Report Type00000010Defect type and no. of defects (summ.)
3. On the Defect overview for insp. lot: Record screen, make the following entries, and then choose Enter:
Field nameDescriptionUser action and valuesComment
Code groupYB02-01You can also use input help (F4)
Code12Defective component
4. Choose Save.
5. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The defect for the material has been recorded.
4.4.2 Usage Decision and Quality Notification Creation
Use
Since a defect was recorded during the inspection procedure, the usage decision should be made to reject the material. Subsequently, the material should be sent to blocked stock, and a quality notification created to inform the vendor of the rejection.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Inspection Inspection Lot Usage Decision Record
Transaction codeQA11
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Inspection Lot Record Usage Decision
2. On the Record Usage Decision: Initial Screen, enter the inspection lot determined in the previous step and choose Enter to confirm your entries.3. On the Record Usage Decision: Defect Overview screen, in the UD code field, use the input help (F4) to choose YB02-01 Usage Decision at Goods Receipt ( 02 Quality test failed (to blocked stock), and confirm with Enter.
If the dialog box: Reqd characteristics still open! Do you want to force inspection completion? appears, choose Yes, so you do not have to inspect every single item of the whole amount.
Currently, the selection of code groups within the input help (F4) is not restricted, so that all available code groups are listed. To restrict the relevant code group (here YB02-01), please refer to the configuration guide of this building block, section Maintain Inspection Type.
4. Select the defects item line, and then choose Activate notification (Ctrl+F2).5. On the Quality Notification: Activate screen, make the following entries:
Field nameDescriptionUser action and valuesComment
Priority2High
CodingYB02-01 03Vendor problem
DescriptionReject for defects inspected
CoordinatorFor example, your user name
6. Choose Continue (Enter) to confirm your entries. The system activates the notification and issues the message Marked defect item(s) activated.7. Choose the Inspection lot stock tab page.8. Choose Proposal, and enter 1060 in the StLoc field.
Optional: You can also post the quantity to scrap stock in this step and perform related scrapping steps. These are not described in this scenario.
9. Choose Enter to confirm your entries.10. Choose Save to save the Usage Decision. The system issues the message Usage Decision for lot 1000 xxxxxxxxxx is saved.11. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The Usage Decision has been made for the material inspection lot.
4.4.3 Creating Return Delivery
Use
Following rejection of the material, you need to create a return delivery to return the material to the vendor. A customer number is assigned to the vendor as a return customer.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Notification Worklist Notification Change Data
Transaction codeQM10
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Notifications Change List of Quality Notifications
2. On the Change list of quality notifications: Selection of Notifications screen, make the following entries:
Field nameDescriptionUser action and valuesComment
OutstandingSet indicator
Notification dateUse the date system proposed
3. Choose Execute to load the notifications.4. Select the applicable notification, and choose Notification (Ctrl + Shift + F6).5. On the Change Notification: Vendor-Rel. Defect screen, choose (NWBC: More) Notification Print Notification. 6. In the Select Shop Papers dialog box, choose Deselect All (F6), and then select 5999 (Rejection Report).7. Choose Print Preview.8. In the Print: dialog box, make the following entries:Field nameDescriptionUser action and valuesComment
OutputDeviceLOCL
Print immediatelyX
9. Choose Print to print the Rejection Report.10. Close the Select Shop Papers dialog box.
11. On the Change Notification: Vendor-Rel. Defect screen, choose QM: Activity Description in the Action box.12. On the Internal Note screen, enter a description, that is, Return Delivery. 13. Choose Continue (Enter) to confirm your entries.14. In the Action box, choose Log Telephone Call, and make the following entries in the Outgoing Call window:Field nameDescriptionUser action and valuesComment
StartUse the date system proposed
EndUse the date system proposed
Reached (Conversation status area)Choose
Subject of conversationdescription
15. Confirm with Continue (Enter).
16. On the Change Notification: Vendor-Rel. Defect screen, choose the green flag Put in Process.17. Choose Save.18. On the Change list of quality notifications: List of Notifications screen, select your notification, and choose Notification.19. On the Change Notification: Vendor-Rel. Defect screen, choose Create Return Delivery in the Action box.20. On the Create Return Delivery screen, enter 0003 in the Reason for Movement field and 1060 in the Stor.Loc field.21. Choose Continue (Enter) to confirm your entries.22. Confirm the following warning message Notification is saved after executing this function. Do you want to continue? with Yes.23. The system then creates the return delivery with the message Return delivery created with number xxxxxxxxxx.
If an error occurs during the last step of delivery creation, repeat this step.24. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The quality notification has been entered into the system and return delivery has been created.
4.4.4 Goods Issue for Return Delivery
Use
In this activity, you fill in the picking quantity and post the goods issue.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Logistics Execution Outbound Process Goods Issue for Outbound Delivery Outbound Delivery Change Single Document
Transaction codeVL02N
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleWarehouse Clerk (SAP_NBPR_WAREHOUSECLERK-S)
Business role menuWarehouse Management Shipping Outbound Delivery Change Delivery
2. On the Change Outbound Delivery screen, enter the created delivery number and choose Enter.
3. On the Return Del. To Vendor 8xxxxxxx Change: Overview screen, choose the Picking tab page, and enter the following data:
Field nameDescriptionUser action and valuesComment
Picked Qty.Picked QuantityEnter your PO quantity
4. Choose Enter, the Picking status is changed from A Not yet picked to C Fully picked.
5. Choose Post Goods Issue.
6. The system displays the message Return Del. To Vendor xxxxxxxxxx has been saved.7. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
The return goods issue is posted.
The print out of the delivery note is executed automatically and immediately (see settings in transaction VV23 for Output Type LD00, and user setting defaults in transaction SU01).
You can also start the print out manually:
1. On the Display Outbound Delivery Initial Screen: From the menu, choose Outbound Delivery ( Issue Delivery Output.2. Choose the line with the message type LD00 Delivery Note.3. Choose Print.4.4.5 Completing Notification
Use
After the material is sent back to the vendor, the notification should be closed.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Quality Management Quality Notification Worklist Notification Display Data
Transaction codeQM11
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Notifications Display List of Quality Notifications
2. On the Display List of Qual. Notifications: Selection of Notifications screen, make the following entries:
Field nameDescriptionUser action and valuesComment
In proc.Select indicator
Notification dateUse the date system proposed
3. Choose Execute to load the notifications.4. On the Display List of Qual. Notifications: List of Notifications screen, choose Display ( Change to switch from display to change mode.5. Select the notification with the status NOPR ATCO.6. Choose Notification.7. On the Change Notification: Vendor-Rel. Defect screen, choose Complete.8. Confirm the information message with the proposed time and External Origin by choosing Enter.9. The system then completes the notification with the message Notification xxxxxxxxxx completed.10. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
Quality notification is completed.
4.4.6 Evaluating Vendor
Use
The purpose of this activity is to valuate the vendor after the goods have been inspected and returned.
Procedure
1. Access the transaction choosing one of the following navigation options:
Option 1: SAP Graphical User Interface (SAP GUI)
SAP ECC menuLogistics Materials Management Purchasing Master Data Vendor Evaluation Maintain
Transaction codeME61
Option 2: SAP NetWeaver Business Client (SAP NWBC) via Business RoleBusiness rolePurchaser (SAP_NBPR_PURCHASER-S)
Business role menuPurchasing Reporting Vendor Evaluation Maintain Vendor Evaluation
2. On the Maintain Vendor Evaluation: Initial Screen, make the following entries, and choose Enter:
Field nameDescriptionUser action and valuesComment
Purch. Organization1000
VendorNATIONAL_VENDOR1(300001)
3. On the Maintain Vendor Evaluation: Overview of Main Criteria screen, set the Weighting Key to 01.4. On the Maintain Vendor Evaluation: Overview of main criteria screen, choose (NWBC: More() Edit ( Auto. New Evaluation from the menu. 5. The system then evaluates the vendor again, and the score against Quality is decreased automatically.6. Choose Save to confirm your entries.7. The system ends the vendor evaluation process with the message Evaluation record changed.8. Choose Back to return to the SAP Easy Access screen (SAP GUI).Or
Choose Exit (Shift+F3) and confirm the Business client message with Yes to return to SAP Home (SAP NetWeaver Business Client).Result
Vendor evaluation is performed.
5 Appendix
5.1 Reversal of Process Steps
In the following section, you can find the most common reversal steps, which you can take to reverse some of the activities described in this document.Receive Goods from Vendor to Purchase Order
Transaction code (SAP GUI)MIGO
Reversal:Cancel material document
Transaction code (SAP GUI)MIGO
Business roleWarehouse Clerk (SAP_NBPR_WAREHOUSECLERK-S)
Business role menuWarehouse Management ( Material Documents ( Other Goods Movement
CommentWarehouse Management Consumption and Transfers Cancel Material Document
Evaluate Vendor
Transaction code (SAP GUI)ME61
Reversal:Evaluate vendor
Transaction code (SAP GUI)ME61
Business rolePurchaser (SAP_NBPR_PURCHASER-S)
Business role menuPurchasing Reporting Vendor Evaluation Maintain Vendor Evaluation
Comment
Defects Recording
Transaction code (SAP GUI)QF11
Reversal:Change defects recording
Transaction code (SAP GUI)QF02
Business roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Defects Change Defect Data
Comment
Usage Decision and Quality Notification Creation
Transaction code (SAP GUI)QA11
Reversal:Change usage decision
Transaction code (SAP GUI)QA12
Business roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Inspection Inspection Lot Change Usage Decision With History
Comment
Create Return Delivery
Transaction code (SAP GUI)QM11
Reversal:Delete return delivery
Transaction code (SAP GUI)VL02N
Business roleWarehouse Clerk (SAP_NBPR_WAREHOUSECLERK-S)
Business role menuWarehouse Management Shipping Outbound Delivery Change Delivery
Comment
Post Goods Issue
Transaction code (SAP GUI)VL02N
Reversal:Cancel goods issue
Transaction code (SAP GUI)VL09
Business roleWarehouse Clerk (SAP_NBPR_WAREHOUSECLERK-S)
Business role menuWarehouse Management Shipping Outbound Delivery Cancel Goods Issue for Delivery Note
Comment
Complete Notification
Transaction code (SAP GUI)QM11
Reversal:Change notification
Transaction code (SAP GUI)QM02
Business roleQuality Specialist (SAP_NBPR_QUALMGR-S)
Business role menuQuality Management Quality Notifications Change Quality Notification
Comment
5.2 SAP ERP Reports
Use
The table below lists the most frequently used reports that help you to obtain additional information on this business process.
You can find detailed descriptions of the individual reports in the following BPD documents, which provide a comprehensive compilation of all important reports:
Financial Accounting: SAP ERP Reports for Accounting (221) Logistics Processes: SAP ERP Reports for Logistics (222)Note that the descriptions of some reports that are an indispensable part of the process flow may be located directly in the section where they belong.Reports
Report titleTransaction codeComment
List Display of Purchase RequisitionsME5AA list of all selected purchase requisitions is displayed.
List of NotificationsQM11A list of several notifications, from which you can select one or more notifications for editing or displaying.
Stock OverviewMMBEThe stock overview is displayed.
5.3 Used Forms
Use
In some of the activities of this business process, forms were used. The table below provides details on these forms.
Common form nameForm typeUsed in process step Output typeTechnical name
Delivery NoteSmartFormGoods Issue Create Return DeliveryLD00YBJP_SDDLN
Result printoutSAPscript formCall Inspection Lot Worklist Inspection Instruction and ReportYB_QM_INSP_RESUL
Rejection ReportSmartFormCreate Return DeliveryYBJP_QMCOM
SAP AG
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