SAP Enterprise Asset Management Enabling Maintenance … · 2012-11-13 · SAP Enterprise Asset...

SAP Enterprise Asset Management

Enabling Maintenance Professionals Pieter van Daal | SAP Nederland | Product Manager Enterprise Asset Management

emPower Operational Excellence in the Utility Industry | Groningen | 08.11.2012

© 2012 SAP AG. All rights reserved. / 20121108_EAM Strategy (PvD) 2 This presentation and SAP„s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not l imited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

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kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

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All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-

looking statements, which speak only as of their dates, and they should not be relied upon in making

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Legal disclaimer

Introduction


SAP’s EAM Frame of Reference

SAP Enterprise Asset Management supports organizations in efficiently and

sustainably managing the entire lifecycle of physical assets in terms of

performance, risks, and expenditures to achieve and maintain the stated

business objectives.

[referring to PAS55 ISO 55000]

Asset Visibility and Performance

Asset Portfolio & Project Management

Maintenance Operations

Operational Risk Management

Real Estate Lifecycle Management

Asset Information Management

Maintenance Parts & Services Provisioning

Mobile Asset Management

Recent Innovations and Outlook


Analytics and reporting

Services enablement

Business add-ins (BAdIs)

Integration and connectivity

Network

modeling

Linear data fields

Linear reference pattern

Functional locations

Equipment

Attributes and features

Networks and object links*

Network attributes*

Analytics and

reporting

Structure reports

List reports

Multilevel list reports

Report graphics*

Content in SAP NetWeaver Business Warehouse*

Dynamic segmentation*

Work

management

Maintenance plans

Work orders

Operational account assignment

Confirmations

Condition monitoring

and inspection

Measurement points

Measurement documents

Notifications

Maintenance Operations SAP Linear Asset Management – solution scope

Solution Today * new with EHP 6


Solution enhancements Key benefits

Maintenance Operations Enhancements for SAP Linear Asset Management

Enhancements to networks and object links

Management of network attributes

Dynamic segmentation analysis

Content in SAP NetWeaver BW for linear asset

management and optimized asset operations

Services (service-oriented architecture)

Manage technical objects in a network

Analyze networks with dynamic segmentation

Manage attributes

for a network

Solution Today

or

EhP 6


Maintenance Operations Worker Safety – overall concept

Solution Today

Work clearance

Management

Create risks

and responses

Assign risks to

maintenance objects Safety plan in SAP EAM

Risk management* Work clearance

management*

Worker safety

Worker safety in

job execution

* optional


Solution highlights Recent enhancements

Maintenance Operations Manage potentially hazardous routine and non-routine work activities

Work clearance and work permit management

Approval process

Various levels of work permits

Assignment of different work permits to an order

Temporal control of work permits

Integration into maintenance processes

Full integration with SAP Enterprise Asset Management:

no separate system

Easier to learn and use

Standardized procedures

Various customer-specific enhancement options (BAdIs)

Authorization process

Temporal control of work permits

Library of work clearance document templates

Lockout and tagout

Solution Today



Operational Risk Management SAP Management of Change

Effective management of change for changes of products,

procedures, processes, equipment, and so on

Consistent and auditable management of changes

User-friendly UI that motivates all employees in a plant to

communicate change requests

Timely and effective completion of reviews, approvals, and

all actions to implement the change (update

documentations, trainings, master data, and so on)

Easier-to-customize solution and shipment of templates to

decrease implementation and adoption costs

A product independent of the releases of SAP Business

Suite; a networked application on premise

Streamline different change processes across the

company and make them more efficient

Ensure that employees follow a company´s procedures

and record change requests

Increase visibility and share best practices to reduce

incidents, ensure compliance, and mitigate risks

Ensure that a structured change-process occurs that

complies with all regulatory and other requirements

Solution Today SAP Management of Change 1.0


SAP Management of Change General Steps and Roles Within a Change Process

Coordinator

Person who manages

and drives the change

Activity Owners

Approver, Reviewer,

Task Owner

Requester

Person who creates

change request

Reviewer

Experts or

Supervisor

Release Change

Request & Drive

Change Processes

Execute Activities Submit Change

Request Review & Evaluation Approval

Create change

request

Describe change

Add attachments

Fill out

customizable

questionnaires

Check

completeness of

the request

Edit request to

improve input

Decide if request

“makes sense”

Send change

request to

approver

Execute activities

by teams or

individuals:

Reviews

Approvals

Tasks

Activities can

contain checklists

or questionnaires

Check request for

completeness

Edit request to

improve input

Decide if request

is relevant for the

Process

Reject change

request if it is not

relevant

Release change

request

Some activities will

be proposed

automatically

Define appropriate

activity hierarchy,

timelines and

activity owners

Trigger activities in

the defined

sequence

Close change

request when all

activities are

completed

Approver

Supervisor or

Manager

User Experience


SAP R/2 http://www.sap.com/corporate-en/our-company/history.epx

1979

http://www.sap.com/corporate-en/our-company/history.epx







SAP R/3 2.0 SAP R/3 3.1

1993

1995


SAP R/3 4.6c

2000


SAP ERP 6.0 Enhancement Packages 5 and 6

2010/11


Maintenance Operations New User Interface for the “Maintenance Worker”

Solution Today

EAM Launch Pad

Job Card

Information Center

Confirmation List with

Assigned Jobs to User

Enterprise Search

Job List with Jobs

EhP 5


Maintenance Operations Asset Viewer and SAP Business Context Viewer (BCV)

Side Panel started from the

Asset Viewer

Provides context sensitive analytics

and supplementary information

Context is defined by the main

application

Previews for charts and list

Transactional Data

BI Reports

Enterprise Search

Asynchronous processing decoupled

from main window area

Asset Viewer Side Panel

Solution Today EhP 5


Integration of manufacturer data and analytics

in a one-stop shop for the asset manager

Solution Today

SAP - Shortcut.lnk


Improved user experience for the maintenance worker

on traditional platforms and mobile devices

Solution Today

Job list

Information center Job card

Confirmation list with

jobs assigned to user

Enterprise search

Launch Pad



Maintenance Operations Integrated geospatial visualization for assets

Intuitive mapping of enterprise assets

Multiple map options (Google, Bing, and others)

Launch pad for asset management business processes

Web Dynpro development environment: user interface

Extensible for alternate display technologies

Geospatial display of critical assets, including linear assets

Map interactivity with assets such as accessing work

orders and other technical objects

Combination of asset information that spans ERP and GIS

systems

Solution Today


Visualization in Enterprise Asset Management:

Path Forward…

Mobility


SAP has acquired Syclo: http://www.syclo.com/sap-faq

FAQs, Product Briefs, Demos & Videos:

http://www.syclo.com/sap-faq






About Syclo

Focus

170+ employee company exclusively focused on mobility for over a decade

Deep industry & business process knowledge in industries such as :

Utilities, Oil & Gas, Life Sciences , Manufacturing and many others

Over 600 Customers in 39 countries

SAP‟s Mobile Co-Innovation Solution for EAM and CRM Field Service

Flexibility

Any ERP system, network, device or peripheral, optimized for SAP, Maximo

Custom-tailored development, configuration and deployment approach

Products & Technology

Leading development, implementation and management tools

Highly configurable and extensible application approach

Support for Sybase Unwired Platform (SUP)

Regarded by analysts as leader and best-in-class in the category

Complete Solution Orientation

Unmatched integration expertise to complex systems

Far-reaching and diverse partner ecosystem

World-class services team

Expert technical support

http://www.syclo.com/

Master Data and Analytics



This RDS is the first step to help customers evaluate their

current asset master utilizing predefined SAP Information

Steward and Data Services content for profiling and

assessing quality of EAM master data e.g. table views and

validation rules and continuous monitoring of EAM data.

The following use cases are included:

Creation / change of business / validation rules

Identification of data quality issues based on the business

rules

Profile asset master data

Validate asset master data

Monitor asset master data quality

Analysis of historical data with continuous insight

Missing data or deviations between the physical and virtual

plant can result in:

loss of life

false alarms and alerts

unplanned shutdowns and outages

less than optimal maintenance spare parts strategies

the job delays from lack of inventory or personnel to get done.

Planned Innovations

Asset Information Management SAP Asset Data Quality Rapid Deployment Solution

Future Direction


SAP Strategy



Maintenance Operations Perform integrated CAPEX and OPEX planning and lifecycle costing

Use of in-memory analytics (SAP HANA) for analyzing

items that are critical for reducing the cost for maintenance

Replacement and repair analysis

Forecasting of operational cost

Evaluation of lifecycle cost

Provide real-time visibility of asset performance and its

financial impact

Use predictive methodology in reducing risk

Improve or sustain the capability of assets and identify the

impact they have on CAPEX

Proposing efficient ways to reduce OPEX and make an

investment (CAPEX) decision based on life cycle costs

Planned Innovations

Historical orders and

resource utilization

Historical asset

performance

Master data

Preventive

maintenance plants

Shutdown turnaround

and cutages

Estimated corrective

maintenance

Estimated breakdown

maintenance

ERP

Dashboards Explorer BPC

Reporting analysis and planning

Optimistic, realistic, pessimistic

utilization plans

Rep

licia

tio

n

en

gin

e

Extr

acto

rs

HANA

1. Criticality analysis

2. Forecasting cost

3. Projecting variance with time



Real time Information

System Specification

and Characteristics

Manually inspected

information

Preventive and

Corrective maintenance

Physical system

of asset

Operational Inputs

Operational Outputs Virtual system

of asset

Operational

forecasts Virtual

forecasts

Asset Visibility and Performance Maintenance predictive analysis using in-memory analytics

Leverage in-memory analytics (the SAP HANA platform) to

predict failure based on a certain confidence and risk level

Group multiple asset health monitors

Identify trends in heath indicators for assets

Predict optimum time at which inspection as well as

maintenance should be planned, based on trends in

historical failures, age, utilization, environment, and other

parameters

Increased availability of assets

Improved compliance

Reduced cost

Improved asset safety

Planned Innovations

Next inspection


SAP Enterprise Asset Management Areas of investment

Future Direction

Today

and the

future

Functionality

TCO Visualization

and usability

Real-world

integration

Mobility

Analytics


Key improvements have been realized with Innovations 2010 and 2011

in all major EAM solution areas, e.g. linear asset management,

risk assessment, worker safety, work permits, scheduling, analytics,

new user interface, visualization, GIS integration,…

SAP's overall strategy to combine the visual enterprise, high-speed

analytics, and mobility is fully reflected in our vision for Enterprise Asset

Management:

Provide the asset managers and maintenance workers with all

the information they need in the right format at their fingertips.

Key Points to Take Home

Thank You!

Pieter van Daal

Product Manager Enterprise Asset-, Customer Service-, Facility en IT Asset Management

SAP Nederland B.V. Amerikastraat 10

Postbus 3292

5203 DG „s-Hertogenbosch

T +31 (0)73 645 7616

M +31 (0)6 53 342 298

E [email protected]

SAP Enterprise Asset Management Enabling Maintenance … · 2012-11-13 · SAP Enterprise Asset...

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