Sap - Business partnering

1. 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Internal SAP Today ~75,000 SAP Employees worldwide >120 Nationalities 25 Industry Solutions >261,000+ Customers 190 Countries 11,700+ Partner Companies worldwide

2. 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Internal SAP KEY FINANCIAL INDICATORS, 5 YEAR VIEW (*) Total revenue & Operating margin as a percentage (IFRS) 0% 10% 20% 30% 40% 2010 2011 2012 2013 2014 20.8% 34.3% 24.9% 26.6% 24.7% TOTAL MARGIN 8 13 2010 2011 2012 2013 2014 12.46 14.23 16.22 16.82 17.58 TOTAL REVENUE (Bn)

3. 2015 SAP SE or an SAP affiliate company. All rights reserved. 4Internal GFM Organization comprises Corporate Real Estate, operational Facility Management and Physical Security GLOBAL FACILITY MANAGEMENT PHYSICAL SECURITY Physical Security for all locations (e.g. Access control, alarm systems, incident management etc.) REAL ESTATE MANAGEMENT Location Strategy & Management City Strategies (tactical planning & operational execution) Real Estate Sustainability Providing Data Center space FACILITY MANAGEMENT Operation of Facilities Operational Real Estate Management FM Sustainability FM Data Center Operation Energy Engagement

4. 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Internal SAP's Global Facility Management today 360 HC GFM Employees worldwide > 80 Nationalities 70/230/455 Countries/Locations/Buildings >1.555.000 sqm Office Spaces served ~ 525m Euro/a Operational Expenditure ~ 170m Euro/a Capital Expenditure Space: 1,555,000 sqm Buildings: 455 Countries/Locations: 70/230 Opex: ~525m Euro GLOBAL TOTALS GERMANY Space: 555,000 sqm Buildings: 100 Opex: 130m Euro APJ Space: 295,000 sqm Buildings: 85 Opex: 90m Euro ARIBA Global FM Space: 30,000 sqm Buildings: 25 Opex: 22m Euro AMERICAS Space: 380,000 sqm Buildings: 115 Opex: 144m Euro EMEA Space: 295,000 sqm Buildings: 130 Opex: 141m Euro

5. 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Internal What do Facilities do? They are the people that keep the lights on and air conditioning working They sort out the security badges, cleaning , catering etc. They are the people that provide the world class infrastructure and real estate strategy to enable our business to be successful

9. 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Internal FOUNDATIONS Business partnering BEHAVIOURS Need to listen Solutions focused Find common ground What is our value proposition? Be a strategist Pursue world class operational excellence Focus the team on the principles of effective partnering Celebrate success Foster innovation

10. People development - it is one of the most important things we do as leaders

11. 2015 SAP SE or an SAP affiliate company. All rights reserved. 12Internal Business partnering enablers Real Estate Cockpit Location Strategy Management Solutions book Annual and quarterly reviews Facilities Newsletter Sustainability topic Formal celebration of success First contact real estate process presentation Right people right place Flexible real estate Innovative workplace solutions

13. 2015 SAP SE or an SAP affiliate company. All rights reserved. 14Internal How we assess space performance SAP Real Estate Cockpit Role based cockpit providing holistic view of Building efficiency Enterprise Dashboard co-development based Mobile enabled front end using HTML5 Seamless extension for installed base RE-FX Design Thinking driven Customer Co-Innovation with SIEMENS

14. 2015 SAP SE or an SAP affiliate company. All rights reserved. 15Internal GFM Solutions Book The GFM Solutions Book showcases the many successful projects that Global Facility Management has executed for SAP and provides better visibility and knowledge transfer. The GFM Solutions Book offers an open exchange of knowledge and expertise within Global Facility Management. GFM projects and solutions will be collected and shared with all regions and with the business. The GFM Solutions Book consists of two components: GFM Solutions Book: Solutions Innovative solutions and ways of working GFM Solutions Book: Projects Successful projects with additional details Link: GFM Wiki

15. 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Internal GFM Solutions Book: Ways of working focuses on types of spaces organized in customer facing and employee facing spaces highlights the possibilities for space design with lots of bright colorful pictures

16. 2015 SAP SE or an SAP affiliate company. All rights reserved. 17Internal GFM Solutions Book: Projects Structured to highlight complete projects Indexed by region and location The individual projects contain pictures, capacity, square meter Further project information (e.g. costs per sqm) is linked in the project template

18. RE PROJECT PROCESS GFM EMEA PROJECT TEAM 2014

19. 2015 SAP SE or an SAP affiliate company. All rights reserved. 20Internal Real Estate Project Process (GFM EMEA) INITIATE Project Kick-off call DEFINE SCOPE / CONFIRM HC Prepare Project Charter Request HC by Board Area (3 yrs.) Prepare Schedule Discuss special needs CONFIRM SOR & STRATEGY Develop Strategy HC Approval by Board Area LOB confirms Scope via SOR LOB confirms Strategy / Objective REVIEW OPTIONS Engage RE Broker Develop Market Strategy Review market survey / tour options Short List, RFP, Space planning. ANALYSIS Review proposals Prepare Financial Analysis Select Target Solution with LOB approval Prepare BC BC APPROVAL Finalize BC and circulate for Approvals EXECUTE Finalize Lease / Execute Commence Fit-out project BUILD & OCCUPY Perform works Move Open for Business 9-16 months (time dependent on size) 3-4 weeks 2-3 weeks 3-5 weeks 2-4 weeks 3-5 weeks 2-3 weeks 3-9 months Status Quo Option 1 Option 2 Option 3 Negotiations- LOB approval step

20. 2015 SAP SE or an SAP affiliate company. All rights reserved. 21Internal Responsibilities GFM Sub Region Head Business related issues Business case Budget approval Contracts (GPO and LOB support) Real Estate Broker GFM Project Team Kick-off Building approval (With JLL and LOB) SoR RFP (GPO Support) Space planning Execution and delivery Budget control Project communication Real Estate Broker Location and Building analysis First LL negotiation, HoT (SRH and LOB approval) LOB - STAKEHOLDER HC Approval (Board area) Strategy and SoR approval Choosing facility support and approval BC approval Local communication

21. 2015 SAP SE or an SAP affiliate company. All rights reserved. 22Internal Summary of Lease Contract Lease Term Current lease Lease Alternative 1 Lease Alternative 2 Lease Proposed Option Access date 01.03.2014 01.03.2014 01.03.2014 Start date 01.05.2008 01.03.2014 01.03.2014 01.03.2014 Occupancy date 01.03.2014 01.03.2014 01.03.2014 End date 30.04.2014 28.02.2020 28.02.2020 28.02.2020 Term of lease (right to cancel after 4th year) 6 years 6 years 6 years 6 years Capacity Workplaces 1) 380 325 341 341 Squaremetres 6.500 5.500 5.700 5.500 Sqm/Workplace 17 17 17 16 Rent Monthly rent per square metre - P&L impact 2) in EUR 11,85 12,88 15,48 13,24 Monthly rent per square metre - cash flow at start date in EUR 13,48 10,75 12,90 11,17 Range of squaremetre prices in EUR 10-16 10-16 10-16 10-16 Monthly service costs per square metre in EUR 8,94 9,47 8,90 9,11 Yearly rent in EUR k 924 850 1.059 874 Yearly parking cost in EUR k 0 98 74 74 Yearly service cost in EUR k 697 625 609 601 Yearly operating cost 3) in EUR k 273 231 239 231 Yearly total cost in EUR k 1.895 1.804 1.981 1.780 Total rent and operating costs 4) in EUR k 11.368 11.242 12.316 11.103 Other lessee obligation in EUR k 520 420 420 Capital expenditure in EUR k 1.726 1.064 1.154 One time costs in EUR k 677 677 677 Total Commitment in EUR k 11.368 14.165 14.477 13.354 1) Final layout plan for new leases not yet finished, consequently, final workplace numbers not yet defined 2) Including predefined rental increase equally spread over lease term 3) Including facility-related 3rd party expenses such as utilities 4) Including increase of service costs of 2% p.a. and increase of operating cost of 3% p.a. Subject to approval Currency exchange rate 1 EUR to 240 ISK

22. 2015 SAP SE or an SAP affiliate company. All rights reserved. 23Internal C. Why the Scope Of Requirement? The SoR calculates our space requirement prior to undertaking a market survey. The SoR enables us to check that we are consistently applying the GFM Space Allocation Standards while at the same time developing space that optimally meets the changing requirements of our workforce The SoR provides a concrete framework for GFMs discussion with the business units with respect to the layout and size of new, and refurbished, space Note: for small workplace requirements careful interpretation of the SoR is required

Sap - Business partnering

Business

Transcript of Sap - Business partnering