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    Th SAP B s ss Oapp at o p o s a s ,a o ab so t o o a -a o t b s ss o sa s a sto

    at o sh ps to a a sa op at o s. W thSAP B s ss O , s ab s ss s k o s ast a op at o s,a t o t a o p t

    o at o , a a atp o tab owth.

    Streamline Your BuSineSS, accelerate Your Growth A Single, A OrdABle APPlicATiOnexcluSively Or SmAll BuSineSSeS

    SAP Solution in DetailSAP B s ss O

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    5 SAP Business One 5 St a yo e t B s ss

    w th a S App at o5 St th c sto

    r at o sh ps a lo a t 5 A t o i sta t a co p t

    i o at o 5 A apt to m t yo cha

    n s

    6 Designed Exclusively or SmallBusinesses

    6 SAP B s ss O Kt o a t

    6 A o t a a a s 6 Sa s a c sto s 7 e-co a W b Sto 7 P has a Op at o s

    7 i to a d st b t o 7 r po t a A st at o 7 A o t a a a s 7 SAP B s ss O a a

    ma a t at s 8 r a -T A o t 8 mo th-e c os 9 a a r po t 9 c sto r at o sh p

    ma a t 9 crm Sa s10 Sa s10 SAP B s ss O Sa s

    at s11 P has11 SAP B s ss O P has

    at s11 mat a r q ts P a11 SAP B s ss O mat a

    r q ts P a at s

    12 i to co t o12 SAP B s ss O i to

    co t o at s13 c sto S a S ppo t13 SAP B s ss O c sto

    S a S ppo t at s

    13 r po t13 SAP B s ss O r po t

    at s14 P r po ts15 m oso t O t ook i t at o15 eas co at o a

    P so a zat o15 S -S A h t t18 us -d P so a zat o

    a co at o18 SAP B s ss O

    co at o at s

    18 A ss cha B s ssn s18 us -d s18 o att S a h s18 A ts a App o a s19 SAP B s ss O A ts a

    App o a s at s19 So twa d op t K t19 SAP B s ss O SdK

    at s19 SAP B s ss O SdK

    co po ts

    21 SAP Solutions or SmallBusinesses and MidsizeCompanies

    21 l a mo

    content

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    yo wa t to o s o ow o b s ss, b t oha to a o sta t w th a op at o a ta s,a ho q sts o o at o , a o stop o p t t

    o s. Wh o sa s, a o t , a op at o a

    p o ss s a ot s a ss o t , o w tabp bott ks a p o t t w s . m t ps st s t a s at to a t o a wo k s h as p at

    ata t s wh h a o to o s a a s.Wh t a b s ss o at o , s h as sto

    o s o to s, s s t s st so o at o s, spo s t s a a a at sto

    ssat s a t o . O top o a that, o p t to s ak t

    ha to a k p sto s.To a ta a , o to st a p o ss sa b tt wa s to a ss th ht o at o to

    ak th b st b s ss s o s. i o a tt a k a th a ss a sto - at o at o , o

    a p , o a s o sto s o p so aa o t t at po t o o ta t o k th o a t (a p at b s ss). A o a a at

    o to a a a a p s s, o w bpos t o to opt z ash ow, as o a ast th a th b t to spo q k wh b s ssoppo t t s a s .

    4 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Th SAP B s ss O app at o sa s , o p h s so t o thatp o s t o a t o p o ss

    o to o t b s ss.u k h so t o s, SAP B s ssO s ppo ts t at a a t

    t o s, a a s, sa s,sto s, - o , to ,

    a op at o s. SAP B s ss Os s sp a o s a

    b s ss s, wh h a s ts q kto sta , s p to a ta , a ost

    po ta t, as to s .

    Streamline Your Entire Businesswith a Single Application

    B t at a t a b s ss

    t o s, SAP B s ss O s ppo tssa s, sto at o sh p a a -t (crm), p has , to ,

    op at o s, a a s, a Hr. B s sso at o apt a s s st

    s sta t a ss b a oss tho a zat o , at p at ata

    t , at o s, a s bs q tosts. Wo k ow-bas a ts t

    a to- spo s wh po ta t b s ssts o , so o a o to a

    o s o thos that a ost t a .Wh o o sta t a tto a -to- a t a , o a sp

    o t o b s sso wa .

    Strengthen CustomerRelationships and Loyalty

    SAP B s ss O ab s o toa a sa s o a to at o a

    sto s a s ppo t as a ss t at w th oth b s -

    ss t o s a oss th o pa .

    B t- - o a s ppo t o

    o sto s a ow o to at ao p s , op w sa s

    ha s, a b oa o stobas . W th SAP B s ss O o aa a z sto s s ata o sa s,op at o s, a a to t wa s

    to s th ast a b tt .

    Act on Instant and CompleteIn ormation

    SAP B s ss O apt s t aata a oss sa s, sto s, op a-

    t o s, a a a s a s app -at o o at a ss a s .

    i t t m oso t e bas po tsa ow o to k th o h a t ataa t a sw s q k . yo a a s

    a t a k s, osts, a p o ta s so th a ass ss b s ss

    p o a a t how top o t. A b a s o a s

    W b-bas too s, o a o sa st a a a ss sto o at o

    o a wh at a t , a o a b o spo s to sto

    s.

    Adapt to Meet Your ChangingNeeds

    SAP B s ss O s as to s t pa o , a as o b s ss

    ows, o a a apt a sto zSAP B s ss O to t o

    ha s. o sta , oa s a o o tha 450 so -

    t o s, a o th st sp ,that ha b b t o top o thSAP B s ss O app at o b oso twa so t o pa t s. Th s wa ,

    o a sto z a t SAPB s ss O to t o spb s ss a st ha s.

    SaP BuSineSS onecOmPleTely inTegrATedmAnAgemenT uncTiOnS

    5SAP Solution in Detail St a yo B s ss, A at yo g owth

    SAP Business One lets us see ourbusiness at any point in time.We can see the real-time statusof every order in any warehouse.Theres no more guesswork.We are a fashion company and

    have to be nimble, so this has hada big impact on our business.Richard Haugen, ch Op at O ,yak Pak i .

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    DeSiGneD excluSivelY for SmallBuSineSSeS

    An A OrdABle SOluTiOn rOm THeinduSTry leAder

    d aw o o tha 35 a s oSAP b s ss a a t so twa

    p , SAP B s ss O s aa o ab , awa -w p o t b t

    s o s a b s ss s. As ao p t , t at so twa app a-

    t o , SAP B s ss O at s thost a hass o t at t p

    sta -a o app at o s. its t tt a a ast o ab t -z iT o p t s o p tat o

    a o o a t a .

    SAP Business One KeyFunctionality

    Th o ow s a z s th k a as wh SAP B s ss O a s ppo t o b s ss.

    A o t a a a sSAP B s ss O h ps o a a

    o a , jo a s, b ts,a a o ts pa ab (A/P) a -ab (A/r). yo a o t a o

    ba k a t t s, p o sspa ts b h k, ash, a t

    a , as w as o a o sa o ts a at a a po ts

    o p o t a oss, ash ow, a a .yo a a so p at a o t post s

    wh a t b s ss ts o .

    Sa s a c sto sW th SAP B s ss O o a a -a a a ta sto o ta ts

    w th m oso t O t ook s h o -

    SAP Business One Key Functionality

    Accounting andFinancials

    Sales andCustomers

    E-Commerce andWeb Store

    Purchasing andOperations

    Inventory andDistribution

    General ledger andjournal entries

    Cost accounting Budget and project

    management Banking and

    statements Payment processing

    and reconciliation Financial statement

    and reporting Sales tax and VAT Multicurrency

    support

    Opportunitiesand pipelinemanagement

    Customer andprospect contactand activitymanagement

    Sales quotationsand orders

    Sales and pipelineorecast

    Web-based cus -tomer relationshipmanagement

    Service contactmanagement Service call man -

    agement entry andtracking

    Online productscatalogs

    Web store integrat -ed with inventory

    Online shoppingcard

    E-mail and promo -tional campaigns

    Payment, tax, ship -ping, and handling

    Purchase proposals Purchase orders

    and deliveries Goods receipts and

    returns A/P invoice and

    credit notes Bills of material

    (BOMs) Production orders Forecasting and ma -

    terial requirementsplanning (MRP)

    Items management,items queries

    Receipt to stock,release romstock, and stocktransactions

    Warehouse transferand serial numbers

    Inventoryrevaluation

    Customer andvendor catalog

    Price lists andspecial pricing

    Batch management Pick and pack

    Reporting and Administration

    Microsoft Excelbased reporting Data migration workbench, user-defined fields, application programming interface (API),

    and SAP Business One So tware Development Kit Payroll accounting Employee directory and administration, employee time

    6 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    zat o . Th s a s as sa st ss a st o sto

    at o sh ps. c at q ot s, to s, a p o b tt stos o th o o o . T a ksa s oppo t t s a a t t s o

    st o ta t to os o sa ; t ata k t a pa s b s t p at so ass - a s; p o s ppo t o

    sto s , s o t a ts,a wa a t s; a a ss stoa sa s o at o o th W b.

    e-co a W b Stoc at a o p s w h p

    o th p a a a st ao p t to s b a ow o to a h

    a b oa sto bas . W th SAP

    B s ss O , o a s , b ,a o o sto s s s-to zab t p at s a too s. Th stoo s ab o to a a o ata-

    o s a t at ot at , sto -sp p sts; s p o ot o at h q s s h as s o ts a

    o po s; a a to at a s h o za o o s a to .

    P has a Op at o se s a b s ss s a s s-t at app oa h to a a thp o t p o ss, o atp has o s to pa o s.SAP B s ss O h ps oo atth o p t o -to-pa , -

    pts, o s, a t s.yo a a so p a at a q ts

    o p o t o , o t o b s o at a ,a p sh to a to at a .

    i to a d st b t oSAP B s ss O ab s o to

    a a o to a op at o s

    q ot s, sa s o s, sh p-

    p , a b . yo a p oto o ts, o to sto k, a

    t a k t a s s a t a a oss

    t p wa ho s s. yo a a so a -t to p at s, to

    a at o , a a ab t h ks, a p k-a -pa k p o ss s.

    r po t a A st at oW th SAP B s ss O , o a

    apt a t a b s ss ata a osssa s, sto s, op at o s, a

    a a s a s so o -at a ss. Pow a a

    at a m oso t e baspo t at s a ow o to k

    th o h a t ata a t o p t

    o at o sta t , so o a akb tt - o s o s.

    Accounting and Financials

    W th s ppo t o t p s,

    b t , a ba k o at o ,SAP B s ss O s a a

    a a t t o a t that ab s o t p s to b o t a

    o p o t .

    SAP B s ss O a ama a t at sSAP B s ss O s ppo ts a a

    a a t th o ow wa s.

    Accounting c at ha ts o a

    o t s a ha t-o -a o tst p at , wh h o a a apt to t o q b s ss s;

    a ha ts o p to 10 s ts, , to s ppo t po tq ts.

    Journal entries B t o -t o a t that a to at a posts jo a

    t s o th sa s, p has ,a ba k a as a a so at s

    w jo a t s. yo a s a ho st t s a a to at a

    a o at a h t a sa t o to a p oj to a p o t t .

    Journal vouchers Sa t pa a jo a t s to a bat h a

    p o ss th s ta o s . Th sa ows o to a o t post-

    s b o th a t to tha .

    To a ta a , o to st a p o-

    ss s a b tt wa s to a ss th ht

    o at o to ak thb st b s ss s o s.i o a tt a k a th a ss a

    sto - at o a-

    t o , o a p , o as o sto s

    o p so a a ot t at po t

    o o ta t o k tho a t (a p at

    b s ss).

    7SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Posting templates d a a o t t p at s to sa t

    a h p a o stak s tha a post o jo a t s.

    Recurring postings d oow post s o a t o a o t a sp a q o

    a h post . W th

    post s, th app at o a to at as o to post o t a sa t o s.

    Reversing journals r s o th- a a s a to at a . B a t,

    sa o sp post s o so th st a o th t o th, b tSAP B s ss O a ows s s tosp a t s at o

    a h post , s .

    Exchange rate di erences P o -a a at o op t s o -

    s to t sa hoos th app op at o t ot a sa t o .

    Financial report templates Q ka as at t a a

    po t t p at s, s h as a t o ap o t-a - oss stat ts, to s t

    b s ss .Banking T a k a ba k p o ss s,

    o ash pts a h k w t topos ts, a a pa ts, t a

    pa ts, a a o t o at o .

    Budgets d a a a b tsa a st a a o ts. co -

    b t a o at o tho s; b t s a ( o a ,

    o , o both); a sp a a s -a z b t po t that o pa s

    a t a a p a s. W th SAPB s ss O , o a at a oa t that ot s o a t a sa t o

    s th o th o a a b tt.

    Pro it center d t p o tt s o pa t ts a a o at

    o spo a osta o ts to a p s at p o t

    t th ha t o a o ts.

    Pro it center report r a p o t-a -oss stat t bas o s aosts both t a t as

    th a o at o s. yoa t o a p o t t , hoos

    b tw a a a o th sp ao ats, a o pa th s ts w th

    s o th p o s p o .

    Distribution rules d tst b t o s to ha a t z

    b s ss a t t s a th a o at o ost a o ts to th

    o spo st b t o .

    r a -T A o tSAP B s ss O s ppo ts a -ta o t w th th o ow .

    Fully integrated inancials A to atk a a a ba k a a t

    a t t s w th t at t oa t . Wh o a t a sa t o , thso twa a to at a posts a jo a

    t th a so o o tha to p o a t o a post obat h p o ss .

    Quick drill down eas owto o at o at th post .

    o a p , wh w th jo at o a sa s t a sa t o , o a

    ow to s ha t-o -a o tso at o .

    Complete chart o accounts dow o th ba a to s t a s-

    a t o s that ak p a sp ba a .

    mo th-e c osSAP B s ss O o s t o a tto s ppo t o th- os .

    Accelerated closing A ato th- os s b ass tasks

    to a s o at s to

    a a a o s asp ts o th os a th a t t w ow.

    Ive had extensive experiencewith five major manufac-turing resource planningsystems, and I can tell youthat SAP Business One . . .stacks up very well againstthe best of them, eventhough it targets smallercompanies. It is veryflexible and is much morereasonably priced.Lou Giovannone , g o p co t o ,

    a a a uSA i .

    8 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Control accounts i t a o tsas o t o a o ts a ass th as

    a t post a o ts o th aso as to sto o oba a s. Th s s s s h o zat ob tw th a a th

    s bs a s.

    Posting templates us post t -p at s to a o at osts o t a sa t o sa oss s a pa t ts bas o

    p ta s. r post sa ow o to at t a sa t o s w th

    a o ts.

    Reversing transactions us th sat to s t a sa t o s a to-

    at a a post o a s -

    sa at .a a r po t

    SAP B s ss O o s th o owa a po t t o a t .

    Multilevel reports c at a a a o t st t that p o s

    o po t . m t po t sha b th b t p o

    th a o t s tat o at oSAP B s ss O .

    Integrated reports co p b s ss,a o t , wa ho s , a a a

    po ts, as w as a o t stat ts,a po t po ts to m oso t ea m oso t Wo .

    XL Reporter tool A ss a -t ws o t a b s ss ata w thSAP B s ss O a ak s o ath t o a t o m oso t e o

    o t- po t o att .

    Customer RelationshipManagement

    SAP B s ss O s o p -h s , t at sa s a s

    t o a t , s tota o t o o

    sto a q s t o , t t o , ap o tab t o o b s ss. T ht

    t at at s a oss a k t ,sa s, a s p o -to-

    s b t o th t sto .

    crm Sa sr o sa s oppo t t , o

    a t at o o th stoth o h s o , q a at o , p o-posa , os , a a t sa s s

    a s ppo t. yo a t ta so th oppo t t , th so ,pot t a a s z , os at , o -p t to s, a a t t s.

    crm at s th o ow : Sa s (a o ts ab ) c at

    p q ot s, o sto o s,s t p s, p at toba a s, a a a a o sa a o ts ab .

    P has (a o ts pa ab ) ma a a a ta s pp t a s-a t o s, ss p haso s, p at to q a t t s,

    a at th a ost a opo t t s, a ha t s

    a ts. B s ss pa t ast o

    ma a a o at o abo t sto -s, s s, a s pp s,

    - a a ss s, p o s, sa spo ts, a t t s w th b s ss

    pa t s, a a o t ba a s. us

    th a a to t a k o a t t sa p o k wo s a h s to

    sp t s th a a . r po t A a z oppo t t s

    b a so , t to , st ,sto , a t . Th po ts

    show o asts a a t pat b a o s at a s,

    s h as o th a q a t . yo a w st b t o o a s b soo t to t th ost p o t-ab a - at o a t t s.

    ca pa a p osp t a a t i po t tho sa s o p osp ts

    o m oso t e s o othsta a o ats, s h as o a-s pa at a (cSv) s, a th

    a a a o ow p o a t t s.

    A p osp ts to - a a pasts, o ta t sts, a ws tt s.Ta t p osp ts o b s ss pa t s

    w th - a a o - a a pa s.c at th a pa , p t th

    a pa , a t a k th s ts. W b-bas a ss us th pow

    o th i t t to ab o s-t b t sa s t a a s t ato sta o t a o s w thW b-bas a ss to SAP B s ssO . at s sa s o

    a a t, p o t s t o a w , a t t a task a a t,a o t a a t, oppo t t s

    a a t, p osp t a a t,p o t ata o a a t, so a a t, a a pa

    a a t. d a po ts Obta a q ,

    t -phas w o b s ss ata w th th a oppo t t -a a s s

    po t, wh h ab s o to asspot t s, patt s, a b ha o so sa s oppo t t s a p so .

    9SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Sales

    SAP B s ss O o s b b s -ss o t op t,

    q otat o s. not o a t t p s s ppo t , a ow o to at

    s btota s o p o s s, b t o as t - o t t a wh w th

    th bo o th o t, as w assp a o a t at t s.

    yo a a so sto a s sta ao ts a h a a oot

    t t o a h o t. A t o a , o a a at oss p o t o a hq otat o , as w th sa s ph sto , a , o o at a q otat o ,q k a s a ss po t t tom oso t Wo .

    SAP B s ss O Sa s at sSAP B s ss O o s th o owsa s a a t t o a t .

    Order S p t o sa s o sb a ss t a a ab t o at oa oss t p wa ho s s. Wh asho ta a s s, hoos to o oa st o a t at t s o a ow th

    t q a t t to b pa t a .O s a s ppo t t

    at s a sh p-to a ss s o a h t , a o a a to at a

    at p has o s o a sa so a op-sh p th t s to th

    sto s s t .

    Delivery g at pa ka o -tat o o a oo s sh pp to a

    sto . Th b t- pa ka -t o a tat s th t a p t o

    t s to t pa s wh a s at . yo a sto th

    t a k b a a ssth sh pp stat s w th th

    ot w th th k o a o s . Thso twa a to at a p at s wa -ho s q a t t s wh o ak a

    .

    A/R invoice A to at a at ao spo jo a t w th a h

    o . As a s t, o a ata a to at pt th sto

    hoos s to pa o pa t o th o .

    A/R invoice and payment c at ao a pt o st p b so at o o th sa o t.

    A/R credit memo eas po t atao th o a o wh at

    a t o o t ha s .

    Document printing S t p o ,o t b , o o t t p

    to p t sa s a p has o s.

    Document dra ts P t, t, aa a a o ts that ha b

    sa as a ts.

    Document generation wizard g o pa st sa s o ts a s

    o o a sto . yo aat a a t o o s a

    ot s o th o s o th o th aat s a z o s o a h

    sto at th o th o th.

    Collection wizard ma a t po t o tt s p sto a

    a ta a o t o h sto o a hsto . e t th w za at at a s, s h as o th o w k , to

    h k o o tsta sto o s,a s a s s o o t o tt s at

    t s at p t aa t o , o a sp th tho o

    a at t st a o t o

    E-commerce S a a k t op o ts a s s o w th s a -

    ss t at o to SAP B s ss O .l a a h h s a ab W b sto

    w th sto zab th s a shop-p a ts; s ppo t o t p sto s(b s ss to o s a b s ssto b s ss); pow ata o a

    t at to a a t;sto a q s t o a s -s

    t o a t ; st o a a t s, ashboa s a a sto zab po t

    b ; a s ppo t o b s ss-to-b s ss a b s ss-to- o sa t t s.

    10 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Purchasing

    yo a a a a a ta s pp -at a t t s w th SAP B s ss

    O .

    SAP B s ss O P hasat s

    SAP B s ss O o s th o owp has a a t t o a t .

    Purchase order Wh o oat a s o s s o s pp s,

    o a at p has o s ap t, a , a , o - a th tto th s pp . A p has o p at s

    th a a ab q a t t o th ot s a o s th wa ho s

    a a o th p t at . i a t o , o a sp t a s

    p has o to t p pa ts wh , o a p , t s to bsh pp to t p wa ho s s.

    Goods receipt purchase order d wh th o wo k to -

    s at o wa ho s o t p wa -ho s s. goo s pts a b kto a p has o , wh h a s thatth p has o q a t t a ha

    th q a t t o s ot at hth o a o a o t.

    A/P invoice P o ss pa ts tos pp s b a t o jo a t sth so twa a to at a at s

    wh o p o ss s pp o s.

    A/P credit memo iss a t oto a s pp o t ha s .yo a as aw th ata q

    o that t o o th o ao .

    Landed costs ca at th p hasp o ha s b a o at th

    a o s a - ost ts (s h asht, s a , a sto s t s)

    to th OB ost o a h t . Th a t a wa ho s a o ha s p at sa to at a .

    Document dra ts and printing e ta a a a p has o tsthat ha b sa as a ts ap t th ( a ts) b p o ,

    o t b , o o t t p .

    Material Requirements Planning

    SAP B s ss O o s a s p tpow p a t o to h p os h a a a t s that w b

    p o o p has s a a to t a.

    SAP B s ss O mat ar q ts P a at sSAP B s ss O o s th o ow

    at a q ts p a (mrP)t o a t .

    Forecasts yo a p t abas o o ast t s otso o h sto a o s b s th a o asts th mrP w za . o ast a at o sh p o a t pat a o op o t a a j st at a p aa o .

    MRP wizard A a o a opt zt at a q ts; a a

    a t p has a a a -

    t o at o s a pt o s.B o s both oq a t t s a o t p s, o

    a tak a a ta o p has pb aks o sta a p o t o ot s z sa th b osts. Th w za

    at s a o at o po t thato s a to th ak o p has

    t s. n o s - ow opt o sa ow as w o th t q -

    t a at o s a th a t a o -ts th oss q ts.

    Order recommendation report A to-at a at p o t o o s a

    p has o s bas o o at o a o at o po t. i a t

    s to b o tso , o a aso t a p o t o o to a p -has o . yo a a so o so at

    p has o s to th sa s ppto o o , th st a th

    p has p o ss.

    SAP B s ss O s aa o ab , awa -wp o t b t s

    o s a b s ss s. Asa o p t , t atso twa app at o , SAPB s ss O at sth ost a hass o

    t at t p sta -a o app at o s. its

    t t t a a asto ab t z s

    iT o p t s o p -tat o a o o

    a t a .

    11SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Inventory Control

    ma a t ast ata, s a -b s, a p sts, as w as a t at t s, p o to

    as o as a j st ts,

    t o ts, a atp k sts o op sa s o s.

    SAP B s ss O i to co t oat s

    SAP B s ss O o s th o owto o t o t o a t .

    Item master data d p o t ot s ( ak ), p has t s (b ),

    a o to t s ( abo at a , o a p ) wh a ta

    a t o at o s h as p hass pp , p has a s t oas , a ta stat s o a h t .

    yo a a ta to t s t p wa ho s s w th

    asso at osts p o o a-t o . SAP B s ss O s ppo ts a

    b o to a at o tho s, sta a ost, w ht

    o a a , a i O tho s.yo a a p o t tho(s h as ak o b ) as w as o

    t a s wh h to p has a t( o th , w k , o a , o sta ).yo a a so th ot s z s

    wh h to p has t s, th o q a t t , a th a a at . yo a th s th s o at o

    o j t o w th th mrPt o a t .

    Serial numbers A to at a oa a at s a b s s

    t p at s.

    Lots Ass ots to p o ts aass th b a ab

    att b t (sh , o a p ), th th ots o th s p o ts

    sa s o s, ot s, ato o ts.

    Substitute items c at a st oa t at t s wh a sto ss t o s ot a a ab , a ks bst t t t s bas o s a t

    o t , p , o q a t t .

    Business partner catalog number ma ta a oss- tab o

    sto a s pp pa t b s toto pa t b s. yo a s

    sto pa t b s o p haso ts o to pa t

    b s.

    Goods receipt and goods issue r o oo s pts a ss s thata ot t at to a sa s op has o t.

    Inventory trans er mo toa o wa ho s s.

    Inventory posting e t opba a s o to t s a

    p at wa ho s ata.Cycle inventory counting St a

    to o t b t wha h t to s to bo t . Th a ts a po ts p o-

    h p s that t s o -t s o po ta a o t

    as q t as q .

    Price list d a a t o psts a k th to sto s o

    s pp s. Q k a as ata ks b tw p sts, wh h

    a p at a to at a whth p a p st ha s.

    Special prices d sp a p so a sto s o s pp s,

    q a t t -sp p s p too o , a a a t p o

    o a h p .

    Pick and pack manager ma a thp k a pa k p o ss w th

    t p q s. As sa s o s a

    Clearly, we needed a solu-tion that would streamlineour business operations,

    give us tighter financialcontrol over each businessand event, and providebetter business planningmetrics. SAP Business Oneprovides the answer.Malcolm Carradus , g o p ad to , T ap Ho s lt .

    12 SAP Solution in Detail St a yo B s ss, A at yo g owth12

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    t , th a sp a thop q a a b a k as

    th o pa t a as o p k-. Th as q sp a s a

    o s as o p k , wh h oa a k as o pa t a p k .

    W th th th op o asq s, o a a to at a atp k sts o a o o a oo s. Th s at o s t s

    - ow t o a t that ssto a t ast ata as w

    as o at o ts.

    Customer Service and Support

    SAP B s ss O s crmt o a t as pa t o th app at o ,

    s o t o o sto a q -s t o , t t o , o a t , a p o tab to o b s ss. T ht t at

    t o s a oss a k t , sa s, as p o -to- s b t oth o p t .

    S a t o s p o s ppo to s op at o s, s o t a ta a t, s p a , sto

    t a t o a t t t a k , stos ppo t, a a a t o sa soppo t t s.

    SAP B s ss O c sto Sa S ppo t at sSAP B s ss O o s th o ows a s ppo t t o a t .

    Service contracts c at a as ppo t o wa a t o t a t o t so s s so to a sto . Th

    o t a t a ta s th sta t a at s as w as sp o t a t

    t s, wh h o a a t

    spo s o so t o t s.

    Customer equipment cards ma tata o at o abo t a t so

    to a sto , s h as a a a t ss a b , p a t s a -b , a s a h sto . ca s a so

    st s o t a ts ass to th

    sp t .

    Customer equipment report v wa q p t a o spo s a

    b s so to a sto o ao sto s.

    Service calls r w o at oabo t a s a s that w at ,

    so , o os o a sp ato w th a a o at s. yo a

    st t th po t to s s a s

    o a sp q , t h a , p obt p , p o t , t , o a stat s. yoa hoos wh th to a w

    o o a s.

    Service calls in the queue T a k aa ta s a s b w tha h sto at to a pa t a t.

    yo a o to th stat s o a aa ass t to a t h a so a ta th a t a q .

    Response time by assignee o owth o at o b tw a stoa th s pa t t a t a kth t to p op spo toa s s a .

    Reporting

    yo a at po ts a t ato t a t o s at . Th

    po t t o s ppo ts a o tpo ts, to po ts, a apo ts, a po ts to a s o

    ak . not o a o po t a

    po t at to m oso t e ,b t ata t a t o s o t ss tha ksto s p ata a at o . yo a -

    t t a a t a o a w th pt o po t , wh h s s -

    wh t to os o books a

    p pa po ts.

    SAP B s ss O r po t at sSAP B s ss O p o s o w th

    -to- s b t o o b s ssop at o s w th a a a at

    at that a so h ps o sta tsta k at o sh ps a

    t a sa t o s w th th b s ss.

    A q ato a ows s s tot t at atabas q s

    a po ts. yo a s thata o a to at a po tat th th ta o th s a

    . O o a q , o asa t th q b a o t

    s . i , o a s a po tto to a ha a st

    q s.

    Th q w za s s a to th qato , b t th s as o a

    st p b st p th o h th p o ss oat q s. Th s too s h p

    o wa t to b q s b t aa a w th St t Q

    la a (SQl) s ta .

    Prede ined reports SAP B s ssO p o s a a b o p -

    po ts o a h t o aa a. yo a at po ts o asp t o a a a o b sa sto z th o tp t to s t o

    s. yo a a so p t, - a , opo t a po t to m oso t e .

    o a o p t st o p pos th P r po ts s t o .

    13SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Microsoft Excelbased reporting(XL Reporter) ma s a b s ss sst w th th o p t s o -

    at a at a t a apo ts o o pa ata. Th xl

    r po t too SAP B s ss O

    ab s o to t o p h s aa at s ht to th a a stat so o o pa . B a s xl r po t

    s t at w th SAP B s ss O ,t po ts o ata aw o a

    a t o so s, a, ab s, pa ab s, sa s,

    p has , to , a a s - s.

    XL Reporter tool eatures yo ap o th o ow a t t s w th th

    xl r po t too .Generate accurate and timely reports Th xl r po t too has th

    o b s ss s to at a -t po ts a as -to- s aph a

    o t w th po t-a - k aa -a - op t t s that ha o

    o t o o po t a b ta t t s. yo a at sta aa a ho po ts, ow to

    ata, a th a a z th o at o .

    Compose standard and ad hocreports A t o w za ak s

    po t at o o t ss. A o o o pa a at sto q -

    s o SAP B s ss O ata w th j st a w o s ks. O a po thas b at , o a owo a p o ata to s t a sa t o s. yo a a so w a

    sh ata wh at q s.

    Quickly access profit-and-loss details g t a s a o a t a a o -

    ast op at p o t b p o toh p o as o t s.

    Create total company dashboards

    i sta t w a aph t a o pap o a t s s h as sa s,

    to o t, a top-p osto s. yo a w p o a

    o a ha t a k o a to ow to ata that w h p o

    hoos app op at a t o s asso at w th th t . i a t o , o aq k ass ss o a a p o -

    a a t o t ook.

    Speed adoption and limit the learning

    curve Q k a how to s thxl r po t too a a t t aa a t a that a ss s m o-

    so t e a p o s a ta ataa that ts pos to t h a

    tab s a st t s. yo aas at a po ts,

    o s p t a sa t o ta po tsto a a a a stat tsa ashboa s. us th too s

    a -a - op t t , o sa q k at po ts w th -ow t o s.

    Organize your reports ma a ao a z po t t o s, t

    po ts, a po t books. yo a w a t po ts w th th

    a o SAP B s ss O , wh h s p s po t t o . o

    po t st b t o , o a b a- a po ts s a s h .

    Design custom reports Wo k w thsta a m oso t e t o sa t a s to t o ab t to

    o pos po ts w th a a po ts opt o s. its as to at s-

    to pa a t s, o as, a a o ts

    o s at h.

    Simpli y report generation yo aa ss o pa ata a atth app op at po ts, o a ho

    po ts to ta a a stat ts,as .

    Prede ined Reports

    SAP B s ss O p o s tho ow p po ts o a h

    t o a a a: A o t A po ts co pa po ts co pa at po ts B t po ts

    Sa s oppo t t s Oppo t t s Sta a a s s Oppo t t s p p Oppo t t o ast a o ast

    o t Wo a ost oppo t t s Op a os oppo t t s l a st b t o o t

    Sa s a p has Op t s st Sa s a a s s P has a a s s

    B s ss pa t s A t t s o w i a t sto s co t o h sto

    14 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    P o t o Op wo k o B s o at a

    S S a s S a s b q r spo s t b ass A a os t S o t a ts c sto q p t po t S o to S a s Op s a s O s a s

    i to it st last p s i a t t s i to post st b t i to stat s i to wa ho s i to a at o S a b t a sa t o Bat h ( ot) b

    Microsoft Outlook Integration

    SAP B s ss O t at s w thm oso t O t ook, ab o to

    ha a sha ata to k p apa t s p to at abo t a o t -

    op ts a b s ss oppo t t s.

    Data synchronization S h o za a appo t ts, o ta ts, a

    tasks b tw SAP B s ss O am oso t O t ook. Th s t o a ows

    o to s h a to at s h o za-t o s a so a o tsta

    o ts that a o a oss th twoapp at o s b at s apshots oSAP B s ss O o at o a

    k th to o ta ts m oso t

    O t ook.Quotations yo a po t q otat o s

    o SAP B s ss O to m oso tO t ook a th sp a , t, a sth as - a s. yo a a so at

    w q otat o s m oso t O t ooka sa th SAP B s ss O .

    E-mail integration yo a p oth o ow t o s th o h m o-so t O t ook t at o : Sa a m oso t O t ook - a as

    a a t t SAP B s ss O Sa th o a - a t t a th

    o a atta h ts as a a -oto a a t t SAP B s ss O

    mak o ow- p a s tt so a a t t

    Connection to Microso t Word andMicroso t Excel m oso t O t ook

    t at o a ows o to o t to SAPB s ss O o m oso t Woa sa a m oso t Wo o tas a a t t SAP B s ss O .

    Th sa t o s a a ab om oso t e . yo a sa wo k-books as a t t s asso at w th ab s ss pa t o o ta t p so SAP B s ss O .

    Easy Con iguration andPersonalization

    Th SAP B s ss O app at os s o a s s that t -at s s a ss w th th sta a

    m oso t W ows p at o .Th st a SAP B s ss Oa h t t s ppo ts th o ow

    atabas s: m oso t SQl S iBm dB2 e p ss e t o

    S -S A h t tS a h t t s s tba k p, a two k a ss p oto o s.

    A ss s a t a a w -a a t- wo k t a s o a - p two

    o t t . Th SAP B s ss Oo t s s sta a atabas

    ba k p p o s, at th o sa a t a s th

    atabas o o a h to a oth wh st p o at a sto t a b s ss o at o (s

    1).

    15SAP Solution in Detail St a yo B s ss, A at yo g owth

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    The SAP Business OneSingle-Server API LayersSAP B s ss O s q pp w tha app at o p o a t a(APi) that s bas o o po t

    obj t o (cOm) t h o o .yo a s th s APi to ha tht o a s op o th app at o o

    a apt t to t o sp q -ts. d op s a a ss th

    cOm obj ts s p o aa a s s h as v s a Bas ,

    c/c++, a Ja a.

    Two t APis a s ppo t : oo th ata t a a o o ths t a .

    Data Inter ace APIus th ata t a APi, op-

    s a t SAP B s ss O ba w ows, ha st w ows, a o th b ha oo th app at o to t q b s -

    ss q ts.

    User Inter ace APITh s t a APi s pp s obj tsa p o s o a ss p t

    s, h k bo s, t a s stts, a h o .

    Th obj ts a p o s s ppb th s t a th o -

    ow :

    Application: Establishes the o t o to SAP B s ss O Form: Represents a window within

    SAP B s ss O Item: Enables the processing

    o a o bo s a a t s tho t ts, as w as th pos t o ,

    s z , o s b t Check box: Processes check boxes Matrix: Stands for a table in a window ItemEvent: Processes events MenuItem: Activates individual menu

    t s MenuEvent: Influences an event

    p o ss

    SAP-Business-One-Server

    us o a-t o ta ata

    m oso t SQlS

    S t

    e- a

    r i t t Wo k ow

    Ba k p

    e tma a t

    T a sa t oa a t

    dB2 e p ss

    data a ssopt zat o

    S bas ASe

    SAP Business One API Layer

    cOm

    i t at o s s

    Ja a c++ c# v s aBas ASP

    .neT xml

    SAPBusiness

    Suite

    Externalsystems

    A otht a

    s st A oth

    b s ssapp at o

    O a

    l a

    Workstation

    data t -a APi

    Th -pa tso twa

    WorkstationSAP

    B s ssO t

    gui APi

    Th -pa tso twa

    m oso tO

    RDBMS mS SQldB2 e p ssS bas ASe

    mobWo k-stat o laptop PdA

    SAP pa tW b s

    t o

    r po to tp t o

    sW b

    b owsdashboa

    a a t s apo t

    2

    1

    i t t t at o S a ss t at oo th -pa t o SAPpa t t o a t

    cha a t at o

    Businesscon iguration setsB s ss o -

    at o s ts s pth sto zat op o ss. Th akpa t so t o s

    as to at aa ta . yo a

    s s tt s o ata t o o

    a t b s ssp o ss.

    Figure 1: Single-Server Architecture

    16 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    1

    Data TransferWorkbenchTh ata t a s wo k-b h too at s asta t a sa t o ata o

    a s st s to SAPB s ss O . P

    ata t p at s s pth p pa at o o ata o

    po t.

    2

    Microsoft OutlookIntegrationSAP B s ss O s

    t at w th m oso tO t ook, ab s a -

    ss o at o thata spa o o a zat o

    a b s ss t o s.d pa t ts a sha

    o ta ts, appo t ts,a tasks.

    Integration withSAP Business SuiteSAP B s ss O ss a ss t at

    w th SAP B s ss S tapp at o s, a b a s

    t has a op a h t t ,t a b as t at w th app at o s o

    p t so twa o s. Th s opa h t t a ows o to

    a z a th t sb ts o SAP so twa .

    Migration toSAP Business SuiteSAP o s a at o path

    o SAP B s ss Oto th SAP B s ss S t

    a o b s ss app a-

    t o s so s a s bs a sa t a w th pa to pa s. it a a so s p-

    po t a at owth pto tho sa s o p o s.

    The SAP NetWeaver Technology PlatformTh SAP n tW at h o o p at o h ps

    o obta o b s ss a o o st iT

    st ts a p o at p s s -o ta h t t .

    Server Workstation

    Op at S st m oso t W ows 2003 S r2 Sta a /e t p s 32 B t/64 B tm oso t W ows 2003 S SP2 Sta a /e t p s 32 B t/64 B tm oso t W ows S a B s ss S 2003 r2 Sta a /Pm oso t W ows S a B s ss S 2003 SP1 Sta a /P

    m oso t W ows xP SP2 P o ss o a , 32 B tm oso t W ows v sta B s ss/e t p s /u t at , 32 B t

    cPu m oso t SQl SiBm dB2 udB e p ss e t o 1 i t P t iv1 i t P t iv 1 i t P t iii (o q a t) o h h

    rAm m oso t SQl SiBm dB2 udB e p ss e t o

    1 gB1 gB

    256 mB

    Ha d sk Spa m oso t SQl SiBm dB2 udB e p ss e t o

    s st pa t t o 0.5 gB/ ata pa t t o 2 gBs st pa t t o 0.5 gB/ ata pa t t o 2 gB

    512 mB

    cd-rOm d 24 o h h 24 o h h

    d sp a 640 480 w th 256 o o s o h h 800 600 w th 24-b t o o o h h

    databas m oso t SQl S 2005 SP2iBm dB2 udB e p ss e t o v s o 9.1 P2

    m oso t ie 6.0 SP1m oso t data A ss co po ts 2.6 (mdAc)o h h

    So twa m oso t ie 6.0 SP1m oso t data A ss co po ts (mdAc) 2.6 o h h o W ows2003 S

    o iBm dB2m oso t .neT SdK W ows 2000

    17SAP Solution in Detail St a yo B s ss, A at yo g owth

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    k t s. yo a s t s -s o a o s t p s o o at o ,

    s h as t ts, a ss s, pho -b s, urls, atta h ts, a s,a op- ow sts. Th s s a to-

    at a o ow o atabas wh

    o p a .

    o att S a h sr o a s o a h thapp at o , s -

    s, o a p s a h p o-ss. yo a s o att s a h s th o ow s t at o s:

    A to at t o a s sbas o o o th o ow : us o t obj ts th

    app at o

    P sts P q s ( s ) d t o o p s b tw

    app at o s d sp a o s s o o q

    s h as s s at , at o at ,a ba a o op h ks ( o ab s ss pa t )

    A ts a App o a syo a s t p at ot at o sa a to at spo s s to po ta tb s ss ts th o h s -p o a ab , wo k ow-bas a ts.d s at th ts o wa t to t a ka a s o a ptab to -a s a ts o t to th s

    ts a th , wh ato s ao t o th p t a s t oth t, o w a ot at oto wh h o a spo . A b a ho b s ss po at s a -

    at ot at o to th a a at at s a wo k ow p o ss to a a

    th t.

    Opening balances o a a o t a b s ss pa t

    Master data record ma ta oth t app at o

    Business partner iles co ta thast ata o o a sto o

    s pp Bills o material P o t t s

    p s t th h a a oth a at a s ass

    Sales or purchasing document do ts o th h a a

    o t s o ta th -a t s that a ass

    Journal entries B t t os pt o

    A ss cha B s ss n s

    SAP B s ss O a b a apt th o ow wa s to t o ha - b s ss q ts w tho tat a h a , o o iT b :

    Sa p s o o s, q s,a po ts, a ow bp o ss o s to t oa t a a -to- a b s ss a t t s

    i t at oth app at o s, th ba o t h o o st t

    co t o t a sa t o s a wo k owsth o h a t t o a t

    i p t ha s to SAP B s ssO at so o a q ka apt th app at o to a at o sa a t at o s

    i t at o at o s to w s o s o th app at o w th -

    a o t, at osts t p aasso at w th p a s

    us -d sd o ow s s ataobj t w ows o b s ss pa t s,o s, to sp at o s, a

    us -d P so a zat o aco at oSAP B s ss O s o powtoo s to ta o o s, q s, a po tsto t sp b s ss q ts

    w tho t th o sp a z t h a

    t a . yo a o s tt s to ha at s, s t a tho zat o

    pa a t s, a at po t apo t t o s o t a a , - a ,

    a ata.

    SAP B s ss O co at oat s

    SAP B s ss O o s th o owt s o at o t o a t :

    Company selection va o s bass tt s

    Initialization and general pre erences co pa ata a a s tt s User de initions cha t o a o ts,

    ta o s, sa s p o s, t to s,p oj ts, a ss o ats, pa tt s, s pp s, sto s, t sa o ss o o ps, wa ho s s,s o t a t t p at s aq s, ba ks, pa t tho s,a sh pp tho s

    Authorizations co t o o -at o a ss ( , a o , oo a ss); a ss a t bas

    o t a , pa t t, o b a h De inition o exchange rates Th

    bas s o a po ts a oata

    Utilities data ba k p, a to atp o ss s, a ata po t a

    po t Recovery data a st at o a

    t a Alert unctions P so a p o

    t o o wa ssa s Send message i t a s ,

    sto , a s pp

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    SAP B s ss O SdK at sTh so twa op t k t o sth o ow at s: P o s p o a at a ss to

    SAP B s ss O b s ss oth o h a obj t-o t a

    e ab s SAP pa t s a sto sto t a ha th t o -a t o SAP B s ss O to t th

    q s S ppo ts a w a o p o a -

    a a s a too s, abop s to s a a t h o o-

    s a app at o s P o s st o ba kwa o pat -

    b t , so that tt o o wo k sq p a s to a w

    s o o SAP B s ss O

    SAP B s ss O SdK co po tsTh o ow k o po ts a pa to th so twa op t k t: App at o p o a t a

    (APi) o th ata t a ot at t a app at o s

    w th SAP B s ss O APi o th s t a o

    t a sto z th SAPB s ss O t app at o s

    S s w th a -a - opt a o s sto

    w ows o SAP B s ss O Ja a o to o t a

    t a app at o s w th SAPB s ss O s th Ja ap o a a a

    co p t o tat o Sa p app at o s

    So tware Development Kit

    SAP B s ss O So twa d op-t K t (SAP B s ss O SdK) s

    a too bo that o ta s p o at a s, sa p o , o tat o ,

    a s p t t s. Th k t a ows p o-a s to as t a t a

    app at o s w th SAP B s ss Oo to a sto t o a t . SAPB s ss O o s sts o a aph a

    s t a a a s pa at b s ssobj t a . Th SAP B s ss OSdK p o s a ss to both th

    s t a a a th b s ssobj t a (s 2).

    SAP B s ss O A ts a App o a s at sTh o ow ta s t o a t oa to at a ts a app o a s.

    Proactive management by exception

    B a t a to at a abo t po -ta t b s ss ts ( at th o o to o to a t t s

    a a ). A ts ab o to: not p o s o a s pa o

    a t o a o to w thth o a zat o

    P o t a (o ) o at oasso at w th a h p o s

    o th o pa (ea h t ath sho s oss , a a t ob t a t to th sthat q st s h ot at o .)

    d ow to a sta t s b to o at o ta th a ts

    ha a t st s, wh h a h p oak o s o s a

    t a t o s asso at w th tht

    i o a a s abo t pa t ab s ss ts a t wo k owp o ss s

    r spo sta t to a ts atas pa t o wo k ow p o ss s,app o a p o s, a a to at -

    a t at a t o s

    B s a ss t atsa s, sto s, a-

    a s, a op at o s,SAP so t o s oth oss- o pa s b t

    o to ak s o sbas o a -t o a-t o . A w th s ht

    to asp t o ob s ss, o a as

    o to p o a , -at s, a ,

    ost po ta t, tp o tab oppo t t s.

    19SAP Solution in Detail St a yo B s ss, A at yo g owth

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    Workstation

    SAPB s ss

    O

    Web server Server

    W b stoPOS

    s stco po atPo ta

    WorkstationTh -pa tapp at o

    data t a s wo kb hSAP

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    s t a Add custom

    b s ss o Dynamically hide,

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    SAP Business One server

    co o b s ss o

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    s st w ows, a a s oa o bo s. mo at o s a b as s p as h -

    o sab a o as o p as a at w sto o to SAP B s ss O .

    The API does the following: Allows you to create custom functionality within a

    s , t at s t a Enables changes to business logic, as well as

    s p os t o at o s Enables developers to add new windows, menus,

    b tto s, s, a so o Provides programmatic notification of application

    ts

    Data Inter ace APITh ata t a APi s s to b a -t ks b tw SAP B s ssO a th -pa t app at o s. B p o a p o a at t a toSAP B s ss O th o h a s t o t o a b s ss obj ts, th

    ata t a APi s o th pow to o t app at o s a a to at

    p o ss s. e a p s sto po t-o -sa (POS) s st t at o ,Hr s t at o , a s h o zat o w th ob s.

    The data interface API provides the following: Objects and methods to read, write, and update business objects directly Full object orientation, providing a powerful interface that requires minimal

    t a Full access to master records, transactional data, system configuration,

    a s - ata Backward compatibility for a smooth upgrade process

    1

    3

    2

    Platforms and System RequirementsSAP B s ss O s o m oso t W ows 2000.SAP st o o s that o sta th at st s ppo tpa ka s o th op at s st .

    The Java ConnectorTh Ja a o to (Ja a w app ) p o s op s

    w th a th pow a b t o th ata t a APi os a Ja a op t o t.

    4

    Figure 2: SAP Business One So tware Development Kit

    20 SAP Solution in Detail St a yo B s ss, A at yo g owth

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    SAP B s ss O s pa t o a po t o oo SAP so t o s o s a b s ss sa s z o pa s, wh h a so

    s th SAP B s ss A - -Oapp at o a th SAP B s ssB d s so t o . Wh t o s

    to th w a s o s ab s ss s a s z o pa s,SAP so t o s p o th b st t o

    o sp b s ss, iT, a wo k-o q ts.

    B s a ss t at sa s, s-to s, a a s, a op at o s, SAPso t o s o th oss- o pa

    s b t o to ak s o sbas o a -t o at o . A

    w th s ht to asp t o o

    b s ss, o a as o top o a , at s,a , ost po ta t, t p o taboppo t t s. W th a sta a z ,p o so t o o SAP at a p t-ab ost, s a a s z o pa s

    a st a op at o s, a t sta to o p t o at o , a a atp o tab owth.

    T st b o tha 18,500 sto s wo w , SAP B s ss O o sth b t o o b oa st p -

    a that o o pa t s. its thht so t o to h p o pa s k

    o s sta ah a o th o p t t o .

    Learn More

    A a ab to a o tha 20 a -a s a o tha 40 o t s,

    SAP B s ss O s ba wo w two k o b s ss

    pa t s that a SAPs obak ow to p o o a sa s ppo t. o o at o ohow th pow a s p t oSAP B s ss O s th b st t

    o o b s ss, s t www.sap. o /so t o s/s /b s sso .

    SaP SolutionS for Small BuSineSSeS anD miDSize comPanieSTruSTed By THOuSAndS O BuSineSSeSWOrldWide

    With SAP Business One wecan produce our accountsvery quickly, very soon

    after month end. We alsohave limited the amountof manual input in gener-ating information, and itslinks to Microsoft prod-ucts, such as Excel, allowus to churn out reportsvery rapidly and quickly.

    Paul Rakkar g o p a a co t oT O t g o p lt .

    21SAP Solution in Detail St a yo B s ss, A at yo g owth

    http://www.sap.com/solutions/sme/businessonehttp://www.sap.com/solutions/sme/businessonehttp://www.sap.com/solutions/sme/businessonehttp://www.sap.com/solutions/sme/businessone
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    Quick factS www.sap.com/contactsap

    50 065 455 (08/04)2008 b SAP Ag.

    A hts s . SAP, r/3, Apps, App, SAP n tW a ,d t, Pa t e , B d s , SAP B s ss B d s , a othSAP p o ts a s s t o h as w as th

    sp t o os a t a a ks o st t a a ks o SAP Ag g a a s a oth o t s a o th wo . A

    oth p o t a s a s t o a th t a a ks oth sp t o pa s. data o ta th s o t s s

    o at o a p pos s o . nat o a p o t sp at o s a a .

    Th s at a s a s bj t to ha w tho t ot . Th s at a sa p o b SAP Ag a ts af at o pa s (SAP g o p)

    o o at o a p pos s o , w tho t p s tat o o wa a t oa k , a SAP g o p sha ot b ab o o s o o ss o s w th

    sp t to th at a s. Th o wa a t s o SAP g o p p o tsa s s a thos that a s t o th th p ss wa a tstat ts a o pa s h p o ts a s s, a . nothh sho b o st as o st t t a a t o a wa a t .

    Summaryd s sp a o s a b s ss s, th SAP B s ss O app at o p o sa s , a o ab so t o o a a o t b s ss, a a s, sa s,

    sto at o sh ps, a op at o s. St a o -to- op at o s, a sta ta ss to o p t o at o , a a at p o tab owth.

    Challenges t to o s o ow o b s ss A ss th ht o at o to ak k s o s B a a ta os sto at o sh ps m z p at ata t s, o s, a a s Opt z ash ow o b s ss s

    Supported Business Processes and So tware Functions A o t a a a s ma a o a , jo a s, b ts, a a o ts

    ab a pa ab Sa s a sto at o sh p a a t ma a a a ta sto o ta ts e- o c at a o p s , a a a o sto , p at o

    ata o s P has a op at o s ma a th t p o t p o ss i to a st b t o ma a sa s o s, p o to o ts, a o t o

    wa ho s op at o s r po t a a st at o c at po ts that h p o o to o b s ss a

    ak o s o s

    Business Benefts More time to ocus on growing your business tha ks to st a op at o s Faster response to customer needs w th sta t a ss to o p t o at o o

    at a t o Strengthened bottom line w th a s , t at s st that at s a t ata

    t a o s, p o p o ss a osts a a s Closer customer relationships th o h t a z o at o that ak s t as to

    a a sto o at o a sa s a s o t a ts Reduced costs w th a as -to- s app at o that z s th o p o

    t a a a o o at s th ha q ts o o b s ss b a ow oas t at o w th oth st -sp app at o s

    For More In ormationca o SAP p s tat o s t s o at www.sap. o /so t o s/s /b s sso .

    http://www.sap.com/solutions/sme/businessonehttp://www.sap.com/solutions/sme/businessone