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CRF SAP

FSCM Seminar

SAP Biller Direct Overview

Presented By:

Sashi NarahariCEO

HighRadius

February 17th, 2011

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Biller Direct or EIPP?

• Electronic delivery and receipt using the internetElectronic

• Billing Information from SAP SD and A/R modulesInvoice

• Presentation of information on the internet: Contact & Payment Information, Open Bills and Credits, Dispute Cases and Payment History

Presentment

• Enable payments by customer via Credit Card or Bank DebitPayment

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• Enable customer self-service

– Review account status (invoices, credits, payments, balances

– Download invoice copies, statements

– Dispute invoices

– Make payments via credit card or Bank Debit

• Generally successful with Small/Medium (SMB) customers

Biller Direct Value Proposition

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Usage Mode

Standard Call Center Balance Agent

Approve Bills

Open Bills

Make Payments

View Payment History

Creation of Dispute Cases

Display Balances and Line Items

All Standard FunctionsAvailable

Integration of call center subcomponent

View account balances and Line Items

Payment of bills in balance mode for payment of the entire current balance

For FI-CA (Contract Accounting) Only

All Standard Functions Available

For Collection Companies, or agents who collect receivables on behalf of your company

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Functionality Overview

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Open Bills Tab

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Invoice Copy Displayed from SAP SD Module

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Display Credits (Optional)

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Select Invoices for Payment

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Select Bank Account or Credit Card

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Final Review & Confirm

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Paid Bills Tab – Review Scheduled and Processed Payments

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Open Items Tab – Display A/R Postings

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Balance Tab – Monthly & Yearly Views

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Dispute Invoices Online

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Enter Dispute Details

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Customer Master Administration - Contact Info

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Customer Master Administration - Bank & Credit Card

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SAP Biller Direct

• Operates real-time on SAP FI-AR module

• Core functionality pre-integrated

• SAP Upgrade version compatibility

• Lower ongoing operating costs (SAP IT team)

• Average functionality

• Ability to customize is limited since it runs on SAP A/R

3rd Party EIPP Software

• Batch process with data redundancy

• Project will be SAP Integration heavy

• Dependency on the vendor and their product roadmap

• Need to develop in-house competency on new tool

• Advanced functionality

• Ability to customize heavily to suit business needs

SAP Biller Direct versus other EIPP software

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• Reduce operating costs: Collection/Dispute activity reduction for staff via self-service enablement for customers

• Eliminate paper invoice costs ($0.50 - $1.00 per invoice)

• Reduce DSO: Receive payments online via ACH, Credit Card etc.

• Reduce Lockbox processing costs

Return on Investment (ROI) Opportunities

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• If you have a large number of SMB customers then ‘self-service’ enabling them will help you scale

• Cost/Benefit analysis is very easy to justify if your operations truly requires EIPP

• SAP Biller Direct might be a ‘easy-to-deploy’ option if you are running SAP

• SAP Biller Direct versus 3rd party software decision is a function of the complexity your requirements

• Customer ‘change management’ could be a big issue if not rolled-out and trained effectively

Key Takeaway Points

http://www.highradius.com

Questions?