SAP Asset Strategy & Performance Management · SAP ADP SAP IBP Work Orders Change Requests...

March 2018

Roadmap & Timelines & Solution OveviewSAP Asset Strategy & Performance Management

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© 2018 SAP SE or an SAP affiliate company. All rights reserved. 2Customer

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SAP Leonardo IoT

for Asset Management

Digital Core Digital Innovation

SAP Connected AssetsNetworked best-of-breed applications providing high end-to-end business value for key stakeholders

Asset Strategy

& Performance

Asset

Intelligence

Network

Predictive

Maintenance

& Service

Predictive

Engineering

Insights*

S/4HANA

Integration

Maintenance

Management

▪ Maintenance planning and scheduling

▪ Maintenance execution

▪ Master data management

▪ Collaboration Platform – Network

▪ IoT-Platform – Sensor/Big Data, Prediction, ML

An Architecture for a Next Generation Asset Management

Digital Core - Maintenance Management: Corrective, emergency and

preventive maintenance execution via notification and order processing in

an integrated system (finance/controlling, procurement, inventory mgmt., …)

Digital Innovation – Innovate in Asset Management:

Bring technology innovation into asset management

• Asset Intelligence Network: Collaborative asset management

bringing key stakeholders (operator, OEM, service providers, …)

together in a digital ecosystem solving complex execution, predictive

and planning activities with centrally managed asset information

• Predictive Maintenance & Service: Predict maintenance events to

subsequently predict business processes for operational excellence

(planning, procurement, scheduling, execution, …) lowering risk and

improving asset availability

• Asset Strategy & Performance: Define and plan maintenance

execution strategies holistically (insight/foresight; insights from

network) for improved performance

• Predictive Engineering Insights: Model and visualize the physical

structure of an asset for real-time calculation of stress and fatigue to

drive prediction


SAP Enterprise Asset Management

Integrated applications supporting holistic asset management

Digital Core

SAP Hybris

SAP SuccessFactors

Concur

SAP Fieldglass

SAP Ariba

Digital Innovation

Internet of Things

Machine Learning

Big Data

Modern Analytics

Blockchain

Data Intelligence

SAP HANA SAP Cloud Platform

Maintenance

Planning and

Scheduling

Maintenance

Execution

Health and

Safety

Management

Incident

Management

Environment

Management

Maintenance

Safety and

Permit to

Work

Asset

Information

Governance

Management

of Change

Mobile Asset

Management

Predictive

Maintenance

and Service

Asset

Information

Collaboration

Asset

Strategy and

Performance


SAP Enterprise Asset Management

Trends in Asset Management

Internet of Things (IoT)

to scale connectivity

Big Data for getting insight

from IT and OT

Modern Analytics

for prediction and simulation

Machine Learning

to improve on

business decisions

Data Intelligence for

solving business problems

Enterprise Mobility

to empower employees

Cloud for collaboration

Technology

Enablers

ISO 55001, ISO 14001,

ISO 45001,...

Optimizing cost, risk, and

performance

Balancing OPEX with CAPEX

Meeting stakeholder

expectations

Empowerment of

practitioners

Collaboration between

EPCs, OEMs,

service providers, and operators

New business models

like asset-as-a-service

Business

Challenges


Asset Strategy and Performance

Maintenance strategies getting more sophisticated

Main

tenance S

trate

gie

s

Decid

e o

n S

trate

gie

s

Holis

tic E

nte

rprise A

sset

Mgm

t

tactical to

str

ate

gic

fragmented to integrated

Source: taken from Gartner and modified.

Few Data

Big Data

Integrated

Information

Source: Gartner (modified)


Asset Strategy and Performance

Influences on Asset Strategy

Asset Strategy

Asset reliability, availability and maintainability

Safety and environmental impact

Capacity, output quantity, output quality

Usage and environment condition

Asset management policies

Others e.g. Brand…

Legislative, regulatory or statutory compliancei!

Cost

Performance

!

Risk


“Support the asset management organization in defining, planning and

monitoring the optimal maintenance and service strategy for

physical assets by providing the required level of collaboration and

integration as well as the needed data and analytics”

SAP ASPM Mission Statement

Field Service Management Plant Maintenance

Service TicketWork Ticket

Installed Base

Registered Product

MAINTENANCE PLAN Notification

Work Order

Functional Location

Equipment

MAINTENANCE PLAN


Provide Asset

Centric Organ-

izations an End-to-

End Process

Governance to

apply an

encompassing

asset strategy

practice throughout

their organization.

Roll-Out Best

Practices in large

scale using

inheritance and

dynamic

recommendations

1

2

3

4

Maintenance Strategy Workbench

Field Service Management Plant Maintenance

Service TicketWork Ticket

Installed Base

Registered Product

MAINTENANCE PLAN Notification

Work Order

Functional Location

Equipment

MAINTENANCE PLAN

Apply Recommended Asset Strategy

Methods - most effective per each

individual equipment – in a governed

process collaboratively involving the best

individuals. Apply automation/ML to reach

volume scope, integrate prescriptive

maintenance and performance analytics.

Reliability Centered Maintenance

FMEA Assessment

Preventative Maintenance Review

No Intervention (incl. RtF)Autonomous

Exception

Based

Manual

Validate Asset Strategy Recommendations and align to comply with targeted

performance & reliability goals (OEE) at minimal cost, using

Maintenance Cost Budgeting and Resource OptimizationMaintenance Cost Budgeting Resource Optimization (Parts, Skills, Labor ….)

Approve and Communicate Release of Maintenance Strategy Update. Leverage the

Maintenance Plan Builder to consistently plan, simulate and distribute into S/4, CRM …Maintenance Plan Builder

Define Scope of Asset Strategy Workstreams by using Risk & Criticality Assessments

using the asset (core) intelligence RESULT: Recommended Asset Strategy Methods

Risk and Criticality Analysis

Alex

Stephan

Reliability

Engineer

Maintenance Planner

1

2

3

CYCLIC

OEE

OEE

OEE


SAP Asset Strategy & Performance ManagementEnd-2-End Process Enablement

• SAP Asset Intelligence Network

• SAP Predictive Maintenance & Service

• SAP Enterprise Asset Management

• SAP ERP (MM, FICO, PP)

• SAP Integrated Business Planning

Solution Integration Points

Process Innovation

Classification of Assets

into Groups

Asset Criticality / Risk Assessment

Collaborative Failure

Modes LibraryPerform FMEA

Analyze Systems &

FunctionsPerform RCM

Define / Optimize

Maintenance Strategy

CAPEX / OPEX inputs

to Maintenance

Strategy

Benefits▪ Increase overall asset availability

▪ Increase MTBF - Increase equipment reliability

▪ Better utilization of assets

▪ Control Maintenance spend

▪ Reduce work backlog

▪ Identify savings opportunities through preventive and

predictive maintenance

▪ Reduction of capital tied-up in spare parts inventory

▪ Adopt a proactive and targeted maintenance strategy

▪ Ability to change the sequence of processes using Point

Apps

Bad Actor

Management & Spares

Optimization

Integrations /

Extension Points to 3rd

party systems

Perform RCA, ETA

PM Review

Planned

13© 2017 SAP SE or an SAP affiliate company. All rights reserved.

SCP / Java Application

On-Premise /

Managed Cloud /

SaaS

SAP S/4 HANA

SAP Hybris

SAP C4S

SAP Asset Intelligence Network

SAP Cloud Platform (SCP) (PaaS)

SAP Cloud

Integration

Services

(Cloud)

AIN

Mappings

SCP Document

ServiceSCP Persistence

Service

SCP Identity

Service

SAP ERP

Ariba*

ABAP

HTTP calls

(on-Premise)

Integration Admin Network Collaboration Complex

Structures

Build Extend Integrate

SAP Asset Strategy and Performance Management

Redis*Elastic

Search

SAP DIM

Rest API

SAP Analytics Cloud

SAP ADP

SAP IBP

Work Orders

Change Requests

Maintenance Schedules


Criticality

RPNs

Failure Modes

SAP PdMS

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 14Internal© 2018 SAP SE or an SAP affiliate company. All rights reserved. Customer

Logical Architecture for Asset Management

System and Product View

SAP S/4HANA

Digital Core

Engineering

Systems

SAP Master Data

Governance

EAM extension

SAP Extended Enterprise

Content Management

GISOT

Systems

Connected

Assets

Other

Sources

SAP Geo

Enablement

Framework

MII/PCoOSI/PIIoT …

Mobile

SAP Asset

Intelligence Network

SAP Asset Strategy and

Performance Management

(planned)

SAP Predictive

Maintenance and Service

IoT Foundation

Process Deep-Dive


Asset Management Monitoring

Analyze Cost and Performance

Maintenance Strategy Execution

Perform Inspections, Condition Monitoring,

Predictive Maintenance, …

Maintenance Strategy Implementation*

Create/Change/Delete Maintenance Plans, Task Lists, Inspection, Condition Based Maintenance, Predictive Maintenance, Run to Fail

PM Review*

Preventive Maintenance Review

Evaluate the current maintenance

plans and their effectiveness

SAP Asset Strategy and Performance ManagementDeveloping a Maintenance Strategy

Manage Asset InformationManage Locations, Equipment, Groups, Systems, Failure

Modes…

Asset Risk & Criticality Assessment

Rating assets according to criticality for the business

RCM*

Reliability-Centered Maintenance

Evaluating threats to safety,

operations, and maintenance

FMEA

Failure Modes and Effects Analysis

Analyze component failures and

associated results on operations

S/4HANA and SAP ERP

PdMS

Application of Appropriate Methodology

*planned



Manage Asset Information

Manage Asset Information

Manage Locations, Equipment, Groups, Systems to optimize Criticality Assessment

process

Description:

• Upload Technical Objects from ERP system

• Utilize Class and Sub-Class Templates based on ISO standards

• Create Models, Equipment, Functional Locations and Spare Parts

• Group equipment in multiple different ways

• Model equipment into systems and sub-systems

• Assign documents & instructions for each of them

• Assign Failure Modes and Manage RAM figures

• Create Internal Performance Improvements Tickets

• View Equipment Logs (Timeline)

• Manage Model, Equipment and Spare Parts Obsolescence

• View Key Performance Indicators at the Equipment and FL level

Manage Asset

Information



Manage Asset Information: Groups



Asset Criticality Assessment


Assess which are the critical assets to determine which assets are likely to benefit most

from application of which analytical processes e.g. RCM, FMEA, PM Review

Description:

• Assessment of asset(s) (equipment, location, group or system) criticality based

on risk score.

• Calculation of risk score based on different dimensions and scales and for

different impact categories.

• Supporting the selection of the most appropriate analytical process (i.e.

RCM/FMEA, PM review, CM) based on the result of the criticality assessment

• Informed assessment based on historical maintenance data and relevant KPIs

(EAM/PdMS integration).

Asset

Criticality

Assessment


SAP Asset Strategy and Performance Management*

Reliability-Centered Maintenance (RCM)

Reliability-Centered Maintenance

RCM is a process to ensure that systems continue to do what their users require in

their present operating context. It is generally used to achieve improvements in fields

such as the establishment of safe minimum levels of maintenance. Successful

implementation of RCM will lead to increase in cost effectiveness, reliability, machine

uptime, and a greater understanding of the level of risk that the organization is

managing

Description:

• Integrating OEM/3rd party content libraries.

• Enabling collaboration with manufacturers and service (e.g. content) providers on

failure modes, recommended actions, etc.

Reliability-Centered

Maintenance

* planned application

This is the current state of planning and may be changed by SAP at any time.

LAB Preview



Failure Modes and Effects Analysis (FMEA)

Failure Modes and Effects Analysis

FMEA is one of the best ways of analyzing potential reliability problems

making it easier to take quick action and mitigate failure. The ability to

anticipate issues early allows practitioners to design out failures and design

in reliable, safe and features.

Description:

• Integrating OEM/3rd party content libraries.

• Enabling collaboration with manufacturers and service (e.g. content) providers on

failure modes, recommended actions, etc.

Failure Modes and Effects

Analysis





Failure Modes



Preventive Maintenance (PM) Review

PM Review

Provide effective way to desegregate preventive task from large number of

maintenance plans and provide an opportunity to collect information about why

preventive maintenance had been introduced

Description:

• Provide effective way to desegregate preventive task from large number of

maintenance plans

• Provide an opportunity to collect information about why preventive maintenance

had been introduced

• Identify current risk level and cause for which these task were identify. E.g. safety

compliance, environmental compliance, impacting certain type of degradation

mechanism, etc. to ensure a justified decision of risk and cost can be made

• View entire set of task holistically

• Compare it with any recommended standards

• Let the engineer, planner and technicians to decide which activities should be

retained and which activities could be changed or discontinued.

• Note down the decision and updated the plans

PM Review

LAB Preview


LAB PreviewSAP Asset Strategy and Performance Management*




Maintenance Strategy Implementation

Maintenance Strategy Implementation

Identifying the optimal maintenance strategy among different scenarios based on

risk, cost and performance objective functions. What maintenance management

strategy is appropriate e.g. Condition Monitoring, Predictive Maintenance, Run to

Failure or how can the current maintenance strategy be improved?

Description:

• Build Job Instructions

• Utilize Recommended Job Instructions from OEM*


Implementation

*requires SAP Asset Intelligence Network

LAB Preview





How is the asset and the asset management strategy performing?

Description:

• Providing dashboards and reporting capabilities to monitor asset performance in

terms of relevant KPIs for different categories (reliability, availability and

maintainability, capacity, output quantity, output quality, safety and environment

impact, etc.)

• Providing dashboards and reporting capabilities to monitor the efficiency and

effectiveness of asset management strategy.

• Triggering and supporting informed updates of asset management strategy




LAB Preview


Asset Strategy and Performance Management

Asset Management Monitoring LAB Preview

Value Proposition


1. Potential data protection and privacy features include simplified deletion of personal data, reporting of personal data to an identified data subject, restricted access to personal data, masking of personal data, read access logging to special

categories of personal data, change logging of personal data, and consent management mechanisms. 2. This is the current state of planning and may be changed by SAP at any time without notice.

SAP Asset Strategy and Performance ManagementProduct road map overview – Key innovations

Asset Master DataContinued Indicators enhancementSimplified Attribute definition through

reusable Code ListsContinued Failure Modes enhancementModeling Alert Types and Alert Type

GroupsMulti language support for Models, Spare

Parts and AttributesMapping visual components with Spare

PartsMass assignment of Spare PartsGuided Tour enhancement

AnalyticsAdvanced Analytics for Obsolescence

Management

General TopicsNew application for data protection and

privacy

IntegrationEnhanced integration to SAP ERP Plant

Maintenance and S/4 HANAMapping of SAP Cloud Platform IoT

Services 4.0

Asset Master DataIndicators enhancementFailure modes enhancementMulti-standards and change of

classificationMass object assignment and

harmonization

General TopicsIoT onboarding

Maintenance ExecutionReset Indicators and basic collection of

maintenance feedback


Maintenance and S/4 HANA Automatic onboarding of SAP IoT

Application Enablement Services and SAP Cloud Platform IoT Services 4.0

Integration to SAP Digital Manufacturing Insights

Integration to SAP Predictive Engineering Insights

Asset Master DataFurther enhancement of multi language

UIManaging multiple Equipment structures

over the lifecycleInitial release of RAMI 4.0 Administration

ShellEnhanced geographical MapHierarchical and fleet-based Indicators

aggregation

Maintenance ExecutionAdvanced collection of maintenance

feedbackMultiple values capturing of Indicators


Maintenance and S/4 HANAContinued Integration to SAP Predictive

Engineering InsightsContinued Integration to SAP Digital

Manufacturing InsightsEnhanced Integration with SAP Edge

Services

Asset Master DataManaging multiple Location and System

structures over asset lifecycleContinued RAMI 4.0 Administration ShellModelling Model variantsEnhanced search capabilitiesEnhanced roll-up & drill-down of object

content across object hierarchy


Maintenance and S/4 HANAIntegration with SAP Analytics CloudIntegration with SAP Mobile Asset

ManagerDocument management

1805 – Recent innovations1,2 1808 – Planned Q3/18051,2 1811 – Planned Q4/18081,2 1902 – Planned Q1/20191,2


1. Potential data protection and privacy features include simplified deletion of personal data, reporting of personal data to an identified data subject, restricted access to personal data, masking of personal data, read access logging to special

categories of personal data, change logging of personal data, and consent management mechanisms. 2. This is the current state of planning and may be changed by SAP at any time without notice.

SAP Asset Strategy and Performance ManagementProduct road map overview

1805 – Recent innovations1 1808 – Planned Q3/20181,2 1811 – Planned Q4/20181,2 1902 – Planned Q1/20191,2

Failure Modes, FMEA

• Perform FMEA for identified equipment

and assign a Risk Priority Number,

displaying key Indicators

• Comparison of Controls to existing

Maintenance plans and actions

• Analyze previous failures using Work-

Order / Notification history

Inspection Checklists

• Generation of sub-class specific

Inspection Checklist PDFs for

Equipment, Locations and Models

• Perform Inspections on multiple

objects including updating attributes

and indicators

• Generate and store Inspections

Results

PM Review

• Review tasks across all maintenance

plans by Maintenance Type (Repair vs

Replace) and identify redundancies &

discrepancies.

EAM integration for Maintenance Plans,

Maintenance Items

Asset Strategy Workbench

• Strategic view of Equipment and

Functional Locations

• Guidance to Reliability Managers on

maintenance methodology

PM Review

• Recommend changes to maintenance

plans based on unmitigated risk

reduction and Cost

RCA

• Perform Root Cause Analysis using

Defect elimination and Cause & Effect

tree analysis – Initial Release

• Cascade Risk Priority Number to

System, Function and Locations

Total Maintenance Costing

• Extraction of maintenance history from

SAP EAM for planned, unplanned and

completed maintenance costs

• Cost transparency at Equipment or

Functional Locations

Work Order Prioritization

• Prioritize Work Orders based on Risk

and urgency.

Integration:

• Further integration to SAP PdMS for

Weibull, Trends, other insights.

• ME/MII for operational usage (OEE)

information.

• Enhanced EAM integration for

Maintenance Plans, Tasks and

Operations

Additional Screen Shots


LAB Preview


FMEA Assessment – Information (1/2)


Equipment / FMEA Assessment Cards


LAB Preview


Alex Mathew

Product Owner

Digital Supply Chain & Manufacturing

SAP Labs, India

136, Whitefield

560066 Bangalore

Phone: +91 9845153221

mailto: [email protected]

mailto:[email protected]

SAP Asset Strategy & Performance Management · SAP ADP SAP IBP Work Orders Change Requests...

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