SAP Adobe Overview

Enabling Collaboration with Interactive Forms using the new Adobe-SAP Solution

Matthias Zeller,Sr. Product Manager

Klaus Hartig,Product Manager

© SAP AG 2003, DM201, Matthias Zeller, Klaus Hartig / 2

Agenda

Adobe SAP Partnership

Business Scenarios Overview

Architecture

Investment Protection

Demo


Details

Adobe and SAP agreed on a global technology and go-to-marketstrategy

Automate and streamline document-based business processesIntegration of Adobe PDF technology into SAP solutionsCombination of both well-known expertise to enable newcollaborative business scenarios for highest customer satisfaction

Adobe and SAP jointly work on the integration of PDF technology into SAP solutions

Support for offline and online collaborative business scenariosbased on interactive PDF formsAbility to define round-trip PDF forms and enable automatic dataintegration into SAP solutions using XMLUsage of digital signatures and encryption in supported businessscenariosAbility to create sophisticated multi-page PDF documentsEnhanced printing solution


Customer Benefits

Standard PDF file format including XML data

Printable document and extractable XML data in one standardformat

Re-use of already existing and created PDF forms

500 million Acrobat Readers distributed worldwide

Easy-to-use tools, reduces significantly TCO

New collaborative business scenarios can be supported usinginteractive PDF based forms (for example in SAP for Public Sector, mySAP HR, etc.)

Enhanced printing solution, for example logos and bar codes


Full Integration into SAP NetWeaver

J2EE ABAP

Application Platform

Adobe Document Service

DB and OS Abstraction

Forms Designer

Web-Sphere

…

.NET


People Integration

Com

posi

te A

pplic

atio

n Fr

amew

ork

Process IntegrationIntegration

BrokerBusiness Process

Management

Information IntegrationBusiness

IntelligenceKnowledge

Management

Life Cycle M

anagement

Multi-Channel Access

SAP SAP NetWeaverNetWeaver™™

Portal Collaboration

Master Data Management

J2EE ABAP

Application Platform

Forms Designer



Agenda



Architecture


Demo


Solution and Potential Business Scenario Examples

Dynamic Forms - Online W4 Form, Vacation Request

Dynamic Forms - Offline DMV license, Contract Collaboration, RFQ receipt, German parking permit renewal

Forms Processing / Forms Output

Payroll/paycheck, Order, Invoice

Digital Signatures 401(k) beneficiary form

Archivable PDF Document Builder, Records Management


Scenario: Web Requests in CRM (1)

Business driver

Visiting an authority is often inconvenient because of poor opening hours, waiting lines

Forms are difficult and complex to fill in

Business value

Citizens spend less time waiting in lines (send forms directly from home)

More flexible work for civil servants

Citizens make less mistakes by filling in the form

Example

Registration at the office for registration of residents

Ask for income-tax card

Passport, Drivers License


Scenario: Web Requests in CRM (2)

Automatic confirmationof receipt with form as

attachment

Form sent back to authority

Citizen

Form will be processedby the system

Saving or printing of confirmation with form

by citizen

Further steps: notificationto the citizen, remittance

of required documents, Information about next

steps,....

Authority

Fill in form

online

Offer formson homepage

Get forms fromhomepage


Agenda



Architecture


Demo


Architecture Design Time: J2EE Stack

J2EE ABAPApplication Platform

Forms Designer Forms Designer



Eclipse IDE TemplateDesigner

DTR

Layout Designer

XFT

Graphics

DTR: Design TimeRepository

FormsDesigner

Schema

NetWeaver DeveloperStudio


Integration into SAP NetWeaver Developer Studio

Data Schema

Web DynproContext

Designer ToolsPalette


Architecture Design Time: ABAP Stack




Forms DesignerForms Designer

Form BuilderContext

TemplateDesigner

ABAP DataDictornary

Data Expert

XFT

Graphics

Layout Designer

Form BuilderInterface

System DB MIMERepository

DataCollections

FormsDesigner

Schema


Integration into SE80

InterfaceDescription

FieldDescription

Context Information


Adobe Forms Designer Integration into SE80

Field Description

Data SchemaDesigner ToolsPalette


Communication of Components (Run Time)

PDF Object (Java)PDF Object (Java)

PDF Object (ABAP)PDF Object (ABAP)

Application Code (Java)Application Code (Java) Application Code (ABAP)Application Code (ABAP)

SAP Web Application Server

J2EE Stack ABAP Stack

DDocumentocument SServiceervice((EJBEJB))

Web Services

Adobe Adobe DDocumentocument SServiceerviceCore ComponentsCore Components

Web Services

Web Services

Post ProcessingPost ProcessingFrameworkFramework

SOAP

SOAP




Forms DesignerForms Designer


Adobe Document Service for SAP

Graphical Forms DesignerIntegrated with SAP development environments

Documents for viewing and printingPDF, PS, PCL and ZPL output

Interactive online formsVisually rich PDF forms

Tightly integrated with existing SAP User Interface framework

Interactive offline PDF forms (round-trip forms)Created and distributed from the SAP application

Are completed by the user in Adobe Reader while offline

Results are submitted using XML, back to the SAP application when user re-connects

PDF Documents with Adobe Reader ExtensionsEnable new functionality in Adobe Reader, like “Save as”, Annotations, “Submit”, Digital Signature and Certification

Can be turned on by document


Example 1: Off-line Roundtrip Form (e.g. NDA for new employees)

SAP Web ASSAP Web AS

Adobe Reader - offline

5. Employee sends completed and signed NDA back (Submit Button)

6. PDF document is received by e-mail inbox in BCS

7. Application picks up PDF document from inbox and passes it to ADS


mySAPmySAP Business SuiteBusiness Suite

SAP Business Communication ServiceSAP Business Communication Service

2. ADS renders data into form and applies rights, e.g. for digital signature, local save and submit; then returns it to application

1. Application submits request to ADS (using PDF object)

4. PDF Document, e.g. NDA is sent via email to new employee, who saves it locally

3. Application uses BCS for e-mail distribution of form

8. ADS passes XML data to the application process


Example 2: Interactive Online Form (e.g. I.R.S. W-4 form)

Browser withAdobe Reader plug-in

4. Web Dynpro displays W-4 form in browser using the Adobe Reader plug-in

5. Employee completes form submits it. Only XML data is returned.


Web Web DynproDynpro


1. HR system submits request for W-4 to Web Dynpro


2. Web Dynpro extracts data (XML) and submits it with template to ADS

3. ADS renders data into form returning PDF to Web Dynpro

6. Web Dynpro returns data to HR system (XML)


Example 3: Creation of documents (e.g. Paystubs or Invoices)


Post Processing FrameworkPost Processing Framework

5. Documents, e.g. Paystubs or Invoices, get printed, emailed,archived or faxed

1. Business Application submits processing request to PPF

3. ADS renders data into form and returns data (PDF, PS, PCL or ZPL) to PPF Adobe Document Service

2. PPF gets application data (XML) via callback and submits it with form template to ADS.

PS,PCL,ZPL

4. PPF submits data to spooler or Business Communication Service (BCS).



Agenda



Architecture


Demo



Migration of existing Adobe and SAP forms will be supported

Existing printing solutions (Adobe: Output Pak, SAP: Smart Forms) will be supported in thefuture

SAP advises customers to exploit new PDF-based solutions as soon as they are available


Investment Protection: Migration Path to New Solution

Adobe Output Pak for mySAPBusiness Suite

SAPscript

Smart Forms

Joint SolutionMigration Pa th


Adobe Output Pak (formerly Jetforms) for mySAP Business Suite

Output Pak users will have their investments in layout and formatting preserved

Output Pak forms based on SAPscript will move to the new system with no changes in layout based on version 5.4 and later versions of the Output Pak Forms with specially coded preambles may require some custom effort

The print program and SAPscript will need further conversion efforts

Output Pak forms based on Smart Forms will move over easily to the new system. The forms will move over directly as will the Smart Forms that generates the data. Forms with specially coded preambles may require some custom effort


SAPscript and Smart Forms

Investment Protection through Migration Support

Automated Conversion from Smart Forms to the Joint Solution

Semi automatic conversion from SAPscript to Smart Forms, then conversion to the Joint Solution


Summary

New collaborative business scenariosusing interactive off-line and online formsare supported in SAP applications usingthis new joint developed solution

New graphical designer speeds up form development process

Adobe PDF-based technology is fullyintegrated into SAP NetWeaver (SAP Web AS 6.40)

Investment Protection for existing Adobe and SAP forms solutions


Agenda



Architecture


Demo


Demo Scenario: Child Support Case

State Departmentof Revenue

Citizen

mySAPCRM

1) Citizen downloads Child Support form from government web site

Adobe Reader

3) Citizen submits completed form to State Department (Web/E-mail)

2) Citizen completes form in Adobe Reader

5) Citizen receives Service Order Number (Web/E-mail)

4) Form XML data is imported into CRM application / Original PDF form is saved as an attachment to the new service order

6) Government case worker starts working on case in the mySAP CRM system. In addition to the data view, the original PDF document is also available through the SAP UI


Further Information

Public Web:SAP Customer Services Network: http://service.sap.com/adobe

Product Management ContactMatthias Zeller, Adobe ([email protected])Markus Meisl, SAP ([email protected])Klaus Hartig, SAP ([email protected])


Copyright 2003 SAP AG. All Rights Reserved

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

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UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of the Open Group.

Citrix®, the Citrix logo, ICA®, Program Neighborhood®, MetaFrame®, WinFrame®, VideoFrame®, MultiWin® and other Citrix product names referenced herein are trademarks of Citrix Systems, Inc.

HTML, DHTML, XML, XHTML are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology.

JAVA® is a registered trademark of Sun Microsystems, Inc.

JAVASCRIPT® is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape.

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Copyright 2003 SAP AG. Alle Rechte vorbehalten

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Enabling Collaboration with Interactive Forms using the new Adobe-SAP Solution

Matthias Zeller,Sr. Product Manager

Klaus Hartig,Product Manager

SAP Adobe Overview

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