SAP 2003: Your Technology and Business Roadmap
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Transcript of SAP 2003: Your Technology and Business Roadmap
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SAP 2003: Your Technology and Business Roadmap
Jim ShepherdSenior Vice PresidentAMR Research
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AgendaSAP’s Business StrategySAP’s Product StrategySAP’s Technology DirectionWhat Should You Worry About ?Maximizing The Value of Your SAP
Investment
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SAP Snapshot7.4B € in FY02 Revenues• 56% from Maintenance and Services
FY03 Expectation: Flat Revenue, Improved Profits
19,300 Customers50,000+ Installations – 120+ Countries23 Industry Solutions
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SAP’s Business StrategyAccount Control- “The Reliable Business Partner”Growth – “Influence Greater Share of IT Spending”Customer Lifecycle Management -
“ROI -SAP Delivers ValueServices, Maintenance, & Add-onsNew Markets and Channels
“We don’t want to be just the safe haven– Consider us your trusted innovator”
Henning Kagermann – Sapphire 2003
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CIO Issue
10%
40%
OPERATION
CONSOLIDATION
INNOVATION30%
60%
Today 3 years from now
20-25%
35-40%
Source: SAP AG
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SAP Business Strategy:
InfrastructureConsulting
Infrastr.Software
TechnicalSupport
InfrastructureSupport
Business Software
Business Consulting
System Support
Out-sourcing
System Integration
System Integration
System Integration*
Discover & Evaluate -> Implement -> Operate
HardwareOS, DB, ...
Strategic Consulting
Application Layer
Middleware Layer
IT LayerSource: SAP AG
Become Your “Trusted Partner”
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SAP Business Strategy:
New Maintenance OfferingsArchitecture Planning Custom DevelopmentConsultingSystem IntegrationOperations Planning & OptimizationHosting / Outsourcing
“Extended Range of Services”
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SAP Business Strategy:
Source: SAP AG
SAP Direct Sales
Vertical Resellers
Business One CentersSales/Service Partners
New Markets and Channels
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SAP Product Strategy:
SAP NetWeaver
SAP for <Industry>
SAP Enterprise Portal SAP Master Data Mgmt.
SAP Business Intelligence SAP Exchange Infrastructure
mySAP Business Suite
mySAP ERP mySAP CRM mySAP SCM ...
SAP xApps
SAP xApp Resource & Program Management
SAP xApp Mergers & Acquisitions
...
SAP Smart BusinessSolutions
mySAP All-in-One
SAP Business One
SAP PackagedSolutions
Service Management for <Industry> Financial Insights for <Industry>
...
SAP Mobile Business SAP Web AS
SAP for Aerospace & Defense SAP for Oil & Gas
...
Source: SAP AG
All Things For All Buyers
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SAP Customers Within Fortune 500
source: Fortune 500 2002; SAP Analysis
78%81%
76%
63%37%48%
54%
100%
90%
100%
86%100%
97%
69%
87%87%
57%
86%
0
10
20
30
40
50
60
70
CP
Ret
ail
A&
D
Aut
o
E&C HT
Che
m
Mill
Min
ing
O&
G
Phar
ma
Ban
k
FSP
Ins
Med
ia
Serv
.P
Telc
o
Util
CP/Retail Discrete Process FinancialServices
Services
SAP customer Fortune 500 comp
companies
Source: SAP AG
SAP Vertical Market Penetration:
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Current Application Strategy
The Ever Expanding mySAP Business SuiteR/3 Enterprise or MySAP ERP ?Scalability : All-in-One and Business OneThe xApps (Cross-Applications) Framework
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The Ever Expanding mySap Business Suite
Business Partners World
Inte
rnet
Extr
anet
Enterprise Group
ENTERPRISE
COLLABORATION
Advanced Supply Chain Planning
Customer Relationship Mgmt
Business Warehousing
Intr
anet
R/3 LogisticsR/3 Accounting
R/3 HRR/3 Fulfillment
...
B2B ProcurementStrategic Enterprise ManagementStrategic Enterprise Management
KnowledgeWarehouse
Comprehensive e-Business Solutions
Industry-Add-ons
Portals
Marketplaces
Supply Chain Hubs
Collaborative Engineering
E-Recruiting
Electronic Bill Presentment & Payment
Collaborative Forecasting
Source: SAP AG
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SAP Product Strategy:
mySAP.comHeadquarters
Factory
Distributor
SAP R/3 EnterpriseSAP Business One
Sales Subsidiary
SAP All-in-OneExchange
Infrastructure
Source: SAP AG
Scalability
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SAP Product Strategy:xApps arePackaged Composite Applications.
They deliver newend-to-endbusiness processes,that snap-on to an existingIT environment.
Start out as separate next practices but migrate to suite-based best practices
New, snap on cross-functional business processNew, snap on cross-functional business process
Existing applicationsExisting applicationsand data sourcesand data sources
xAppxApp
Source: SAP AG
xApps
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Source: SAP AG
Functional Transactions (Hindsight)
Bus
ines
s Vi
ews,
Even
ts (C
onte
xt &
Insi
ght)
SCM CRMPLMHR Finan-cials Legacy
Desk-top/
OfficeSupport
SRM
SAP xAppEmployee Productivity
SAP xAppResource and Program Mgmt
SAP xAppProduct Definition
SAP xAppMergers and Acquisitions
Announced xApps
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R/3 Enterprise
SAP Web Application Server 6.20Replaces Basis Server
Provides J2EE and ABAP SupportCommon Foundation for all mySAP.com Components
SAP R/3 EnterpriseExtensionFor SCM
SAP R/3 EnterpriseExtension
For FIN
SAP R/3 EnterpriseExtension
For HR
SAP R/3 EnterpriseExtensionFor Travel
SAP R/3 EnterpriseExtensionFor PLM
SAP R/3 Enterprise Core 4.7All Existing R/3 FunctionalityFuture Changes limited to:
• Legal Changes• Defect Fixes• Performance Enhancements
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R/3 Enterprise Rollout
New “Ramp-up” Release Process~200 Customers in Controlled Release Phase1000’s of Copies Shipped Since JanuaryReports From Customers Are Very Positive
InternalCustomerRelease
RestrictedShipments
UnrestrictedShipments
7/02 12/02
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mySAP SCM
mySAP PLM
mySAP SRM
mySAP CRM
mySAP ERPFinancials
Human ResourcesCorporate Services
Operations
Maintenance & Quality
Inventory & Production
Sale
s O
rder
&
Del
iver
y M
anag
emen
t
Purchase Order
Managem
entSAP NETWEAVER
mySAP Business Suite
Source: SAP AG
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SAP NetWeaver
CorporateServices
OperationsManagement
Human Resources
Financials
Employee RelationshipManagement
Employee LifecycleManagement
Employee TransactionManagement
Purchase OrderManagement
Maintenance& Quality
ProductionManagement
InventoryManagement
Corporate Real Estate
Management
Incentive & CommissionsManagement
Travel Management
Application PlatformProcess IntegrationInformation IntegrationPeople Integration
mySAP ERP
Analytics Financial Analytics Workforce Analytics Operations AnalyticsStrategic EnterpriseManagement
Delivery Management
Sales OrderManagement
FinancialAccounting
Financial Supply Chain Management
ManagementAccounting
Source: SAP AG
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mySAP SCM
mySAP CRM++
mySAP Business Suite Customer can buy and deploy
mySAP Business Suite
+mySAP SCM
mySAP CRM+
R/3 Enter-prise SAP NetWeaver
Quickstep Packages
+
mySAP ERP Customer can buy and deploy mySAP
ERP
Combining mySAP ERP & Solutions Customer can combine mySAP ERP
with mySAP Solutions
Combining R/3E & Parts Customer can combine existing R/3
Installations with Solutions, SAP NetWeaver (also parts of it like e.g. Portal or BI) and with Quickstep packages
SAP NetWeaver
mySAPBusiness Suite
SAP NetWeaver
mySAPERP
SAP NetWeaver
mySAPERP
+++
Quickstep Packages
++
1
2
3
4
SAP Migration Strategy
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Source: SAP AG
New technology foundation of MySAP productsCentralized collection of SAP technologies• Application Servers• UI Management• Integration Framework• Security• Business Process Mgmnt• Data Warehousing• Portal Framework• Etc.
Neutral positioning toward IBM WebSphere and Microsoft .NET
.NET
Web-Sphere
…
DB and OS Abstraction
People Integration
Com
posit
e Ap
plica
tion
Fram
ewor
k
Process IntegrationIntegration
BrokerBusiness Process
Management
Information IntegrationBusiness
IntelligenceKnowledge
Management
Life Cycle Managem
ent
Portal Collaboration
J2EE ABAP
Application Platform
Multi-Channel Access
SAP NetWeaver™SAP NetWeaver™
DB and OS Abstraction
Master Data Management
SAP NetWeaver
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What Should You Be Worrying About ?Instance ConsolidationNew mySAP.com Functionality• PLM, APO, Portals, CRM, etc.
Release Strategy & Expectations• R/3 Enterprise, MySAP ERP, MySAP Business Suite ?
Extended Deployment• Internally• Externally
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Maximizing Your SAP InvestmentCompetency Center -- Business Process
Improvement Not A Help Desk!Continuous Training & EducationEnterprise Performance Management (EPM)Network Theory -- A system becomes more
valuable as it touches more usersAny ERP System Needs Better Public Relations