Sandra Daul

Dave Dragoo

Coaching & Mentoring

Coaching & Mentoring

Listen Pay

Attention

Coaching & Mentoring

Unique Needs

Coach

Someone who develops skills and capabilities in another person or in a group of people (a team)

Forms of coaching:• Discussion• Lecture• Critique• Guided practice

What Coaches Do• Provide task direction and vision • Provide resources • Provide skill instruction • Build team and individual capabilities• Facilitate external relationships for individuals

and teams • Transfer responsibility for success to the team

• Support the growth and progress of individuals

in the program

Tips: Good Coach

• Actively listen• Supply energy• Provide focus• Provide information• Influence, don’t control• Recognize team and individual success• Recognize what’s right versus what’s wrong• Value differences • Evolve and grow with the Stages of Team

Development

Mentor

A trusted guide and advisor.

• Guide• Counsel & Advises• Role model• Transfer knowledge• Wise teacher• Friend• Good listener• Adaptable• Approachable

What Mentors Do

• Advise, support, provide guidance• Help develop an understanding of the

culture and life in the unit• Instill attitudes and values• Provide opportunity to help a person

grow through discovery• Provide trusted counsel

Tips: Good Mentor

• LISTEN!!!• Provide a safe non-threatening

environment• Build trust early• Share through personal experiences• Offer suggestions or asks questions to

lead mentee to their own solution

Coaching & MentoringCoaching Mentoring

Goals Correct inappropriate behaviorImprove performanceImpart skills

Support & guide the personal growth

Initiative Coach directs the learning & instruction.

The person being mentored is in charge of learning.

Focus Immediate problems & learning opportunities

Long-term personal development of the person being mentored

Roles Heavy on telling with appropriate feedbackTechnical expert w/Specific agenda

Heavy on listening, providing a role model, & making suggestions and connections

Coaching & Mentoring

Coach/Mentor

Coach Coach

Mentor

Coaches & Mentors

Debrief

There is always something you don’t know but can learn by

listening!

Coaching Summary

• Coaches and Mentors ACTIVELY LISTEN

• Coaches instruct• Coaches provide resources• Coaches build capability

Mentoring Summary

• Mentors build relationships• Mentors support and guide• Mentors help clarify• No one knows it all

“Tell me and I forget, teach me and I may remember, involve me and I learn.”

― Benjamin Franklin