Samvad – Operations_final
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Transcript of Samvad – Operations_final
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Samvad 2007
`CMDOperations Going Beyond Volumes
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Figures inclusive of USD
Growth of
19%
CMD Volume TredOPC production growth : Paints
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OPC production growth : ResinsGrowth of
!0%
CMD Volume Tred
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Start"# 0$07 &u"ld"# a 'a(e
)t"l Mar*h 200$ we had (er"ou( *o*er( w"th re(+e*t to ourfu*t"o"#
Dou't( were ra"(ed from ,la"# fu*t"o w"th re(+e*t to
rel"a'"l"t- of o+erat"o(
Samvad 200$ wa( u(ed a( a 'a(e to 'r"# a'out "m+rovemet
./+e*tat"o( w"th re(+e*t to +erforma*e +arameter( were
(hared w"th ,C(
OPCs have responded positively to these expectations
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,erforma*e ,arameter( 0$07
There "( a "m+rovemet " all +arameter( over the -ear 0!0$
re we (at"(f"ed w"th th"( "m+rovemet 3( there a further (*o+e to 3m+rove
There "( *erta"l- a hu#e (*o+e for "m+rovemet
We believe . Satisaction leads to Complacency
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4ow to Tar#et 3m+rovemet
lthou#h overall "m+rovemet "( a*h"eved the area( of
+erforma*e +arameter( to 'e loo5ed "to are66
Co("(te*- " volume *om+l"a*e o mothl- 'a("(
edu*t"o " S8) var"a*e ad e(+e*"all- (horta#e(
Cater"# to +r"or"t"e( +rorata +rodu*t"o
eal"(at"o of def"ed *a+a*"t"e(
&- fo*u("# o a'ove "((ue( we +ro:e*t
! Customer is the "ing#. $re %e prepared to satisy him at all times &&
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;ho are our Cu(tomer(
Cetral ,la"#
D"(tr"'ut"o Mar5et"#
,ur*ha(e
;"th uder(tad"# of our *u(tomer(< what *a 'e the Theme for 070=
C'( is only a conduit ... )n reality* OPC+s satisy the customer
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Theme 070=
Gu"del"e( for a*h"ev"# rel"a'"l"t-
,re+arede(( for Meet"# Volume Demad(
>ollow"# +ro+er S-(tem( ad M3S
Two wa- D"alo#ue( w"th CMD
To+ to Dow >o*u( o o+erat"oal "((ue(
The 'road level Theme for the -ear ? .@3&3@3TA
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,re+arede(( for Meet"# Volume(
Del"ver"# the +la( " Toto ?6 o t"me ever- t"me
4"dra*e( are *otrolla'le ad u*otrolla'le
3((ue( (u*h a( t"mel- M B ,M (u++l"e( are u*otrolla'le6
,ocus o OPC+s is desired on controllable issues
Contd
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1 ,re+arede(( for Meet"# Volume(
,C *otrolla'le "((ue( that eed( to fo*u(ed are66
Ca+a'"l"t- to +rodu*e a( +er def"ed *a+a*"t-
.(ure u+t"me of +ro*e(("# ma*h"e( " (ea(o '- +laed
+revet"ve ma"tea*e
>a*tor lo*al rea(o( ad e(ure adeuate ava"la'"l"t- ofma+ower
.(ure *om+etet < tra"ed (taff who *a meet +rodu*t"o tar#et(
w"thout reu"r"# "tervet"o
When delivery o volume is not as per capacity OPC looses
When volumes produced are at pea- capacity .. OPC gains
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2 S-(tem( ,ro*edure(
./+e*tat"o "( ("m+le ?66 >ollow +ro*edure( a( la"d dow '- ,@
,ro*edure for )load"# mater"al w"th +ro+er ,
,ro*edure for Tru*5 load"#
>ollow Stora#e ad Sta*5"# orm( for M < ,M >G
**urate a**out"# of M add"t"o( " 'at*h
,ro*edure for o l"e +o(t"# of +rodu*t"o f"#ure(
,ro*edure for d"re*t re:e*t"o ad ol"e re:e*t"o of M ad ,M
>ollow"# " +ro*e(( *he*5( a( +er f(heet for +ro*e(("#
8e- to Co("(te*- " del"ver-?
Systems / Procedures should drive the process more than people+
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E Com+l"a*e to M3S
On 0ime ')S+ results in )mmediate Solutions +
M3S re+ort( are (tro# mea( of *ommu"*at"o 'etwee ,C ad
CMD fu*t"o
Communication on easibility o plan at the ,1 start is o utmost
importance.
Da"l- ,rodu*t"o e+ort 'efore 106E0 am
Da"l- tru*5 detet"o re+ort
M B ,M (to*5 out ad *r"t"*al M B ,M re+ort
3mmed"ate *ommu"*at"o o ma*h"e 'rea5dow
&e(t .(t"mate( '- 10thda- of >F
ea(o( for dev"at"o " *a(e of e/*e(( or (horta#e
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Two ;a- D"alo#ue
Two ;a- d"alo#ue "( the 'e(t tool to 'u"ld fa"th ad'r"# a'out +o("t"ve *ha#e
2et us understand %here you are not comortable in
meeting our expectations so that %e reach mutually
agreeable conclusions and redeine our expectations#
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! To+ to Dow >o*u(
>o*u( o o+erat"o( ad (-(tem( eed( to +er*olate from the
head of the u"t6
Clear me((a#e ad *ommu"*at"o of "tet to all from the u"thead hel+( " dr"v"# (-(tem(
Comm"tmet toward( *ot"uou( "m+rovemet f"r(t from the)"t 4ead w"ll dr"ve *ha#e a*ro(( the level(
>or 'etter d"re*t"o ad e(t"mate of +ro#re(( made?
ev"ew the +ro*e((e( o re#ular 'a("(
Ta5e *u(tomer feed'a*5
Cascading eect is ast %hen approach is top to do%n
To fa*"l"tate the rev"ew +ro*e(( we relau*h ? H,C at"#I
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,C at"#
OPC rating is not or the purpose o competing %ith other OPCs
,C do ot eed to *om+are the"r rat"# w"th other ,C(
,C rat"# "( a"med at?6
3det"f-"# (tre#th area( for the ,C &r"# a'out "m+rovemet " wea5 area(
,C rat"# "( to 'e u(ed for 'e*hmar5"# ad (ett"# "m+rovemettar#et(
'roader level "t "( mea(ur"# *a+a'"l"t- of ,C " ma"l- E area( Serv"*e level Jual"t- Co(t
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,C at"#
Details of OPC rating calculations
0he goal or OPC+s should be to reach a level o 34+ 5ating
http://opc_rating_new%2012.02.07-1.xls/http://opc_rating_new%2012.02.07-1.xls/ -
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Mov"# toward( 3m+rovemet
6aving proved our capacity to produce* %e %ill no% moveto%ards 5eliability +
The Matra for el"a'"l"t- ?
Del"ver"# a( +er Ca+a'"l"t-
>ollow"# (-(tem( +ro*edure(
Com+l"a*e to M3S
Two wa- D"alo#ue
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0han- 7ou