Sample Resume - Chronological and Functional
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Project for Pride in Living (PPL) – Employment Training 2010 - 2011 Sample: Chronological Style Format Thomas Springs 1357 West Avenue, #307, Saint Paul, Minnesota 55101 651-555-2000 [email protected] PROFESSIONAL SUMMARY: A motivated, team oriented individual with strong experience and skills in: ● Effective Communication ● Solution Based Problem Solving ● Time Management ● Typing at 35 WPM ● Microsoft Office ● Spanish – Written and Spoken PROFESSIONAL EXPERIENCE: Customer Service Representative 2004 – Present Johnson Products, Minneapolis, Minnesota Promptly answered client questions and efficiently resolved their problems and issues according to standardized policies and procedures. Effectively managed the company’s customer care system. Janitor/Environmental Services 2003 Top Janitors, Hastings, Minnesota Efficiently executed all floor care, including tiled and carpeted surfaces, as well as sanitized and stocked restrooms. Performed light maintenance for multiple unit apartments and commercial buildings. Self Employed 1999 – 2003 Thomas’s Lawn Care Service, Saint Paul, Minnesota Operated a full service lawn care company servicing 48 clients on a monthly basis. Successfully developed and achieved an extensive business plan, assuring all revenue and expense goals were attained. EDUCATION: High School Diploma Abraham Lincoln High School, Sacramento, California VOLUNTEER EXPERIENCE: Tutor 2008 - Present Boys and Girls Club, Saint Paul, Minnesota Improved math and reading skills by 12% for 27 high school students over an 8 month period. Managed the intake process for all new students, and organized all account information.
Transcript of Sample Resume - Chronological and Functional
Project for Pride in Living (PPL) – Employment Training 2010 - 2011
Sample: Chronological Style Format
Thomas Springs 1357 West Avenue, #307, Saint Paul, Minnesota 55101 651-555-2000 [email protected]
PROFESSIONAL SUMMARY: A motivated, team oriented individual with strong experience and skills in: ● Effective Communication ● Solution Based Problem Solving ● Time Management ● Typing at 35 WPM ● Microsoft Office ● Spanish – Written and Spoken PROFESSIONAL EXPERIENCE: Customer Service Representative 2004 – Present Johnson Products, Minneapolis, Minnesota
Promptly answered client questions and efficiently resolved their problems and issues according to standardized policies and procedures.
Effectively managed the company’s customer care system. Janitor/Environmental Services 2003 Top Janitors, Hastings, Minnesota
Efficiently executed all floor care, including tiled and carpeted surfaces, as well as sanitized and stocked restrooms.
Performed light maintenance for multiple unit apartments and commercial buildings. Self Employed 1999 – 2003 Thomas’s Lawn Care Service, Saint Paul, Minnesota
Operated a full service lawn care company servicing 48 clients on a monthly basis.
Successfully developed and achieved an extensive business plan, assuring all revenue and expense goals were attained.
EDUCATION: High School Diploma Abraham Lincoln High School, Sacramento, California VOLUNTEER EXPERIENCE: Tutor 2008 - Present Boys and Girls Club, Saint Paul, Minnesota
Improved math and reading skills by 12% for 27 high school students over an 8 month period.
Managed the intake process for all new students, and organized all account information.
Project for Pride in Living (PPL) – Employment Training 2010 - 2011
Sample: Functional Style Format
Thomas Springs 1357 West Avenue #307
St. Paul, MN 55000
651-555-2000
Objective: To obtain a position at a landscaping company where I can utilize my experience as a
groundskeeper, as well as my customer service and organizational skills, to help a small business
thrive.
Customer Service Experience
• Entered data into online system quickly and accurately
Answered client questions promptly and accurately
• Resourcefully resolved problems according to standardized procedures
• Managed customer care system and ensured all queries received responses
Grounds Keeping and Janitorial Experience
• Washed, waxed, and buffed floors
• Vacuumed carpets, removed snow
• Stocked and cleaned restrooms
• Performed light maintenance in multi-unit apartment buildings and commercial buildings
• Provided lawn care, including cutting grass, edging, weed reduction, and fertilizing
• Ensured service was performed on time and exceeded customer expectations
• Kept accurate records on customer accounts, billing, etc.
• Interviewed and trained new employees
Warehouse Experience
Loaded and unloaded shipments from trucks using forklift
Checked invoices to ensure all products delivered
Organized products in warehouse according to shipment number
Employment History
Salvation Army, Minneapolis, MN Nov 2004- Present
Dock worker
Top Janitors, Hastings, MN Oct. 2003 – Oct. 2004
Janitor
Thomas’s Lawn Care, St. Paul, MN June 1999 – Oct. 2003
Self-Employed
