Sample quotes-from-virtual-mystery-shoppers-remote-usability-tests-testaisso
5
“I only know sizes S,M,L, how do I buy this shirt?” “It does not tell me what material the shirt is made and I am alergic.”
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Transcript of Sample quotes-from-virtual-mystery-shoppers-remote-usability-tests-testaisso
- 1. I only know sizes S,M,L, how do I buy this shirt? It does not tell me what material the shirt is made and I am alergic.
- 2. The chat box could be in the bottom right corner and follow me through the site that way I can continue shopping instead of having to toggle between screens.
- 3. Where is the continue button? Coment from a real participant trying to purchase a product. Watch: http://youtu.be/SzGXTjs3Bok
- 4. Its tough to find a store near me. Watch at: http://youtu.be/ovnN 3xT8qMQ
- 5. I cant find the section to type my travel details. Participant trying to purchase an air ticket. http://youtu.be/M08OUm5 WwHA
