Sample E Commerce File
Transcript of Sample E Commerce File
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Submitted in Partial Fulfillment of the requirement of degree in
Master of Business Administration
Batch: 2008-2010
Submitted To: Submitted By:
ANUBHAV LUTHRA ARIF ALI KHAN
LECTURER MBA 4th
SEM
C0560020
SDIMT
SHEELA DEVI INSTITUTE OF MANAGEMENT
AND TECHNOLOGY, FARIDABAD
E-COMMERCE
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INTRODUCTION TO E-COMMERCEInternet has become an important medium for doing global business
based on the state of the art technology. Electronic commerce has two
major aspects: economical and technological. The stress of this course will
show you how to get started in the complex and exciting world of Electronic
Commerce. New standards and new facilities are constantly emerging and
their proper understanding is essential for the success of an operation, and
especially for those who are assigned a duty to select, establish, and
maintain the necessary infrastructure.
What is e-Commerce?
E-commerce is an emerging concept that describes the process of buying
and selling or exchanging of products, services, and information via
computer networks including the internet.
Definition of E-Commerce from Different Perspective
1. Communications Perspective
EC is the delivery of information, products/services, or payments over
the telephone lines, computer networks or any other electronic means.
2. Business Process Perspective
EC is the application of technology toward the automation of business
transaction sand work flow.
3. Service Perspective
EC is a tool that addresses the desire of firms, consumers, and
management to cut service costs while improving the quality of goods and
increasing the speed of service delivery.
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4. Online Perspective
EC provides the capability of buying grand selling products and informationon the internet and other online
Advantages of e-Commerce
Access new markets and extend service offerings to customers Broaden current geographical parameters to operate globally Reduce the cost of marketing and promotion Improve customer service Strengthen relationships with customers and suppliers Streamline business processes and administrative functions
Business Applications
Marketing, sales and sales promotion Pre-sales, subcontracts, supply Financing and insurance Commercial transactions: ordering, delivery, payment Product service and maintenance Co-operative product development Distributed co-operative working Use of public and private services Business-to-administrations (e.g. customs, etc)
Transport and logistics Public procurement Automatic trading of digital goods Accounting Dispute resolution
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History of E-commerce
The history of e commerce is a history of how Information Technology
has transformed business processes. Some authors will track back the
history of e commerce to the invention of the telephone at the end of last
century. EDI (Electronic Data Interchange) is widely viewed as the beginning
of ecommerce if we consider ecommerce as the networking of business
communities and digitalization of business information. Large organizations
have been investing in development of EDI since sixties. It has not gained
reasonable acceptance until eighties. EDI has never reached the level of
popularity of the
Web-based ecommerce for several reasons:
High cost of EDI prohibited small businesses and medium-sizedcompanies from participating in the electronic commerce;
Slow development of standards hindered the growth of EDI; and The complexity of developing EDI applications limited its adaptation to a
narrow user base.
The Internet and the Web
The Internet was conceived in 1969, when the Advanced Research Projects
Agency (a Department of Defense organization) funded research of
computer networking. The Internet could end up like EDI without the
emergence of the World Wide Web in 1990s. The Web became a popular
mainstream medium (perceived as the fourth mainstream medium in
addition to print, radio and TV) in a speed which had never been seen
before. The Web users and content were almost doubled every a couple of
months in 1995 and 1996. The web and telecommunication technology had
fueled the stock bubble in the roaring 90s and eventually pushed NASDAQ
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over 5,000 in 2000 before it crashed down to 1,200 in 2002. XML and Web
Services Besides the availability of technical infrastructures, the popularity of
the Web is largely attributed to the low cost of access and simplicity of HTML
authoring, which are the obstacles of EDI development. The Internet and the
Web have overcome the technical difficulty of EDI, but it has not solved the
problem of slow development of e commerce standards. XML, as a meta
markup language, provides a development tool for defining format of data
interchange in a wide variety of business communities. Web Services offers
a flexible and effective architecture for the implementation.
There is no doubt that XML and the Web Services will shape the course
of e commerce in years to come.
Concepts of Electronic Commerce
Electronic commerce is narrowly defined as buying and selling
products/services over the Internet. The concept has been broadened to
include all business activities of a sales cycle. The distinction between E-
commerce and E-business has become blurred. Ecommerce and Electronic
Commerce has been used interchangeably, Electronic Business, however,
has not been a widely accepted terminology. David Kosiur described the
Components of Electronic Commerce in three dimensions (Processes,
Institutions and Networks) in his 1997 book Understanding Electronic
Commerce. We expand Institutions as E-commerce Players, Networks as
Technologies and add Markets as the fourth dimension of E-commerce.
E- Commerce In Action How e-Commerce Works
The consumer first moves through the internet to the merchants web site.
At the web site, the consumer is briefly given an introduction to the product
or services the merchant offers. It is at this point that the consumer makes
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the decision to visit the web store by clicking on a link or button located on
the web page (e.g., Buy Now, Shop Online, or an image of a shopping cart
button are common entry points into a web store). After choosing to visit the
web store, the consumer is typically connected to an online transaction
server located somewhere else on the internet which runs software
commonly referred to as a shopping cart application. The shopping cart
application has been setup by the merchant to display all products and
services offered, as well as calculate pricing, taxes, shipping charges, etc.
From there, the consumer decides that he wants to purchasesomething, so
he enters all pertinent credit card information and a sales order is produced.
Depending on the ecommerce implementation, the sales order can now take
two totally different paths for confirming to the consumer that the order is
officially placed.
Scenario 1
The consumers credit card information goes directly through a private
gateway to a processing network, where the issuing and acquiring banks
complete or deny the transaction. This generally takes place in no more than
5-7 seconds and the consumer is then informed that the order was received,
the credit card was authorized, and that the product will ultimately be
shipped.
Scenario 2
The consumers entire order and credit card information is
electronically submitted back to the merchants server (usually via email,
FTP, or SSL connection) where the order can be reviewed first and then
approved for credit card authorization through a processing network. The
consumer then receives an email shortly afterwards, confirming the order
being received, the credit card being authorized, and status on when the
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product will exactly be shipped. In both scenarios, the process is transparent
to the consumer and appears virtually the same. However, the first scenario
is a more simplistic method of setting up a shopping cart application and
does not take into consideration any back office issues that may delay
shipment (i.e., items out of stock, back orders, orders submitted after office
hours or during holidays, etc.). ManageMores ecommerce Manager relies on
the second scenario to handle all of its ecommerce orders. This second
scenario keeps the consumer accurately informed throughout the entire
ordering process.
For the sake of this tutorial, we will assume an ecommerce implementation
that uses the second scenario mentioned above. There are several basic
steps you will need to accomplish before becoming Commerce Enabled.
Getting a Merchant Bank Account Web Hosting Web Design Considerations Registering a Domain Name Obtaining a Digital Certificate
Let us review each step in more detail below:
Getting a Merchant Bank Account
In order to be able to accept credit cards, you must apply for an account
with a credit card merchant account provider. This can be relatively easy or
somewhat difficult, depending on which country you live in, and the type of
business you are running. In the past, many businesses would sign up for
credit card processing through their own commercial banking institutions.
However, the internet has now made it simple to shop around for the best
credit card discount rates from an endless amount of merchant account
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providers worldwide. A simple web search on credit card processor should
be enough to get you started. Depending on how you process credit cards
(especially if you plan on using Scenario 1 from the introduction), you may
need to find a merchant account provider that specializes in internet
payment transactions.
When choosing a merchant account provider, the following should also be
noted:
In order for credit card authorization to be automatic from withinManageMore, you must ensure that your merchant account provider has
credit card processors that connect with IC Verify, PC Charge, or
AuthorizeNet (i.e. Intellicharge Interface) software. These products are
sold separately from ManageMore and eliminate the need for merchant
terminal devices or separate time consuming steps to approve credit
cards.
Your merchant account provider must allow you to handle non-swipedcredit card transactions. This refers to transactions where the customer is
not present and only the
credit card number and expiration date are being used for approving thecharges.
When choosing a merchant account provider, you should do a littleresearch on the companys reputation, years in business, and company
size. Constantly changing to a new merchant account provider when your
old one goes out-of business can be costly and time consuming. Avoid merchant account providers that ask for a nonrefundable fee before
you get approved.
Avoid merchant account providers that require 1 or 2 year contractterms. Since there are so many merchant account providers available, it
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doesnt make sense to lock your company into a commitment for any
period of time. Expect merchant account providers to have some form of
a sign up fee after being approved only. These fees can come in the form
of an application fee, processing fee, software fee, etc. Typically expect to
pay around $100 to $500 for getting an account setup to accept credit
cards and sometimes electronic checks.
You should be able to find a merchant account provider that can offer youdiscount credit cards rates ranging from 1.75% to 2.75% and no more
than .25 cent per transaction. If not, contact Intellisoft regarding our
merchant account provider affiliates and the free Intellicharge Interface
just for signing up with them.
You will need a dedicated phone line or data line for processing creditcards and electronic checks. Note: If your computer or local area network
is already connected to the internet, a separate data line will not be
necessary if you use the Intellicharge Interface for electronic payment.
Web Hosting
Web hosting is a very important step in this process, as this is how you gain
a presence on the internet in the first place. There are actually two scenarios
that can be used for web hosting. Scenario1 involves setting up and
maintaining your own web server, while Scenario 2 involves farming out all
web hosting administration to an ISP. (Scenario 1 will not be discussed
further in this article as it pertains to larger organizations which are not
concerned with the high expense of running their own web server, hiring
permanent IT staff, dealing with security, etc.)An Internet Service Provider
(ISP) is a company that
provides you with internet access and limited hard drive space on their web
servers for hosting your web site. You will need to setup an account for
internet access with the ISP of your choice.
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The following should be noted when searching for an Internet Service
Provider:
Always try to find an ISP that can provide a local telephone number foryou to connect to the internet.
Choose an ISP that is known for having few interruptions of service.Choose an ISP that is known for good technical support and has
knowledgeable people familiar with ecommerce sites.
choose an ISP that consistently has fast connection speeds.As with anycompany you do business with, make sure the ISP is reputable.
Now, here is the part that gets a bit tricky to understand. The online
transaction providers that offer the actual web store itself can sometimes be
hosted by your same ISP or may require a completely different provider,
referred to as a Commerce Service Provider (CSP). Many small businesses
tend to choose CSPs for creating a web store because it gives them the
flexibility of choosing a provider that offers competitive pricing and the best
shopping cart application for their needs. Online transaction providers will
usually provide one shopping cart solution they feel is better than the many
others that exist and differ by price, appearance, layout, functionality, and
ease of use.
The following should be noted when dealing with shopping cart applications:
Online transaction providers will either sell or rent you the use of anonline shopping cart application for your business. Be forewarned that
purchasing an online shopping cart application is very expensive. Most
businesses will rent these online web store programs rather than
committing to such a steep investment.
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Rental pricing for the use of shopping cart programs vary depending onnumber of transactions generated a month, number of products listed on
the shopping cart application, and the sophistication of the shopping cart
application itself.
There are a lot of online transaction providers out there, and they all havevarying packages. Deciding on a providers package that fits your needs
is perhaps the most important aspect. In the case of ManageMore, the
eCommerce Manager module was designed to work with specific shopping
cart applications for proper retrieval and processing of web orders.
Web Design Considerations
With little knowledge of HTML and a lot of patience, you can probably create
your own corporate web site with the help of products like Microsoft
FrontPage or DreamWeaver. However, when adding a web store to your
web site, you may want to seek the help of professional web designers to
make the look and feel of your web store consistent with the rest of your
corporate web site. Most shopping cart applications, like
nSoftCart by Mercantec, allow its templates to be modified just for this
purpose. In many cases, the same ISP or CSP you choose can provide
web design and consultation.
Registering a Domain Name
If your business already has a corporate web site implemented, then you
probably already have a domain name and dont need to read this
section.Domain names are the names for computers on the Internet that
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correspond to IP (Internet protocol) numbers to route information to
addresses on the Internet network. Domain names serve as a convenient
way of locating information and people on the Internet. In layman terms,
will it be important to you, for customers to find your web site by typing
123.123.456.456 or by typing somethingsimple to remember like
www.mybiz.com? Registering a domain name is one of the most important
decisions you can make for your online identity. Your domain name says
who you are to your clients, your peers - the whole world. The basics for
registering a domain name are:1. Contact a domain name registrar on the
internet to register for a domain name. There are many to choose from, just
do a web search on domain name registrar to get you started. 2. Select a
unique domain name you would like others to use for finding your web site.
One place to go for checking availability of a domain name is
www.whois.net3. Expect a registration fee of $10 - $100 annually for the
central registrar to keep your domain name active on the internet.There are
many other questions that arise when considering a domain name for your
business that go outside the scope of this tutorial
Obtaining a Digital Certificate
A digital certificate, also known as a SSL Server Certificate, enables SSL
(Secure Socket Layer encryption) on the web server. SSL protects
communications so you can take credit card orders securely and ensure
that hackers cannot eavesdrop on you. Any ecommerce company that
provides you with an online web store will require you to have SSL before
you can use their services. Thankfully, for most people obtaining a digital
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certificate is not a problem. For a minimal fee one can usually use the
certificate owned by the web hosting company where your page resides.
If you are a larger company, however, you may want to get
your own digital certificate. A certificate costs about $125.00 and can be
obtained from Thawte or Verisign.
Electronic Payment Systems
Electronic payment is an integral part of electronic commerce. Broadly de-
fined, electronic payment is a financial exchange that takes place online be-
tween buyers and sellers. The content of this exchange is usually some form
of digital financial instrument (such as encrypted credit card numbers, elec-
tronic checks, or digital cash) that is backed by a bank or an intermediary, or
by legal tender. Three factors are stimulating interest among financial
institutions in electronic payments: decreasing technology costs, reduced op-
erational and processing costs, and increasing online commerce. The desire to
reduce costs is one major reason for the increase in elec-tronic payments.
Cash and checks are very expensive to process, and banks are seeking less
costly alternatives. It is estimated that approximately 56 percent of consumer
transactions in the United States are cash and 29 per-cent are check. Credits,
debits, and other electronic transactions account for about 15 percent of all
consumer transactions, and are expected to increase rapidly. Electronic
transactions numbered 33 billion in 1993 and are ex-pected to climb to 118
billion by the year 2000. For the same period, paper transactions are forecast
to show very modest growth, from 117 billion in 1993 to 135 billion in the
year 2000. Banks and retailers want to wean customers away from paper
transactions because the processing overhead is both labour intensive and
costly.
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The crucial issue in electronic commerce revolves around how consumers will
pay businesses online for various products and services. Currently,
consumers can view an endless variety of products and services offered by
vendors on the Internet, but a consistent and secure payment capability does
not exist. The solutions proposed to the online payment problem have been
ad hoc at best. For instance, in one method marketed by Cyber Cash, users
install client software packages, sometimes known as electronic wallets, on
their browsers. This software then communicates with electronic cash
registers that run on merchants Web servers. Each vendors client works
with only that vendors own server software, a rather restrictive scenario.
Currently, merchants face the unappealing option of either picking one
standard and alienating consumers not subscribing to a standard or needing
to support multiple standards, which entails extra time, effort, and money.
Today, the proliferation of incompatible electronic payment schemes has
stifled electronic commerce in much the same way the split between Beta and
VHS standards stifled the video industrys growth in the 1970s. Banks faced
similar problems in off-line commerce in the early nineteenth century. Many
banks issued their own notes, and a recurrent problem was the tendency of
some institutions to issue more notes than they had gold as back-ing. Further,
getting one bank to honor anothers notes was a major problem. Innovations
in payment methods involved the creation of new financial instruments that
relied on backing from governments or central banks, and gradually came to
be used as money. Banks are solving these problems all over again in an
online environment. The goal of online commerce is to develop a small set of
payment methods that are widely used by consumers and widely accepted bymerchants and banks.
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Overview of the Electronic Payment Technology
Electronic payments first emerged with the development of wire transfers.
Early wire transfer services such as Western Union enabled an individual to
deliver currency to a clerk at one location, who then instructed a clerk at an-
other location to disburse funds to a party at that second location who was
able to identify himself as the intended recipient. Cash was delivered to the
customer only after identity was established. In this scenario, there was no
banking environment; Western Union was a telegraph company. Assurance
of payment relied on the financial stability of the firm. Security was pro-
vided to the extent that Western Union was a privately controlled
transmission facility used to send messages about funds transfer; its lines
were not shared with the public, and transactions were private.
Authentication was provided only by a signature at the other end of the
transmission that verified that the intended party had indeed received the
funds.
During the 1960s and early 1970s, private networking technology has
enabled the development of alternative electronic funds transfer (EFT)
systems. Electronic funds transfer systems have shortened the time of
payment instruction transfer between banks, and in the process have
reduced float. However, EFT systems have not changed the fundamental
structure of the payment system. Many of the so-called payment innovations
over the past two decades have been aimed at minimizing
banking costs such as reserve requirements, speeding up check clearing,
and minimizing fraud. However, the consumer rarely interacted with the
early EFT systems. Recent innovations in electronic commerce aim to affect
the way consumers deal with payments and appear to be in the direction of
a real-time electronic trans-mission, clearing, and settlement system.
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Consumer electronic payment systems are growing rapidly, but the
opportunities are scarcely tapped. In the United States, it is estimated that
only 3 percent of the $460 billion supermarket industry is transacted on
credit or debit cards. Only 1 percent of the $300 billion professional services
area is transacted electronically. Less than 12 percent of business at
gasoline service stations is electronic and less than 1 percent of fast food
restaurants have magstripe readers. The educational market alone is more
than $100 billion today, only 6 percent of which is transacted electronically.
Even more important is the predicted growth ahead. Consumer payments at
the point of sale were $3.6 trillion in 1994, 19 percent of which was on credit
and debit cards [F09S].
Recently, several innovations helped to simplify consumer payments. These
include:
Innovations Affecting Consumers: Credit and debit cards, automatedteller machines (ATMs), stored-value cards, and electronic banking.
Innovations Enabling Online Commerce: Digital cash, electronicchecks, smart cards (also called electronic purses), and encrypted credit
cards.
Innovations Affecting Companies: The payment mechanisms thatbanks provide to corporate customers, such as interbank transfers through
automated clearing houses (ACHs) that allow companies to pay workers by
direct deposits.
Electronic or Digital Cash
Electronic or digital cash combines computerized convenience with
security and privacy that improve on paper cash. The versatility of
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digital cash opens up a host of new markets and applications. Digital
cash attempts to replace paper cash as the principal payment vehicle
in online payments. Although it may be surprising to some, even after
thirty years of developments in electronic payment systems, cash is
still the most prevalent consumer payment instrument. Cash remains
the dominant form of payment for three reasons: lack of consumer
trust in the banking system; inefficient clearing and settlement of non
cash transactions; and negative real interest rates on bank deposits.
These reasons behind the prevalent use of cash in business transactions
indicate the need to re-engineer purchasing processes. In order to
displace cash, electronic payment systems need to have some cash-like
qualities that current credit and debit cards lack. For example, cash is
negotiable, meaning that it can be given or traded to someone else. Cash
is legal tender, meaning that the payee is obligated to take it. Cash is a
bearer instrument, meaning that possession is proof of ownership. Cash
can be held and used by anyone, even those without a bank account.
Finally, cash places no risk on the part of the acceptor; the medium is
always good.In comparison to cash, debit and credit cards have a number
of limitations. First, credit and debit cards cannot be given away because,
technically, they are identification cards owned by the issuer and
restricted to one user. Credit and debit cards are not legal tender, given
that merchants have the right to refuse to accept them. Nor are credit
and debit cards bearer instruments; their usage requires an account
relationship and authorization system. Similarly, checks require either
personal knowledge of the payer, or a check guarantee system. A reallynovel electronic payment method needs to do more than recreate the
convenience that is offered by credit and debit cards.
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Electronic Funds Transfer
Electronic Funds Transfer is used to settle credit card transactions by
transferring funds between the seller and the bank, which has issued the
credit card to the customer. A Clearing House would settle the accounts of
the sending bank and the receiving bank.
Online Catalogs
Online catalogs provide easy access to product information. Consumers
are benefited because they are able to obtain detailed, up to the minute
information about a wide range of products over the Internet, without
having to endure the inconvenience of visiting a showroom. For assisted
selling, a valuable tool is a marketing encyclopedia, an intelligent electron
a companys most current product and service information. It provides a
single point of entry for harnessing and distributing all product information.
Product managers can update information in the database and immediately
broadcast the changes throughout the enterprise. Some critical requirements
of any marketing encyclopedia are the ability to easily create and maintain a
repository of product information; the ability to create multiple searchmechanisms to assist in locating information; and the ability to alert sales
representatives and customers to bundled products and services,
promotions, and complementary products.
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Intelligent Agents
The Intelligent agent is software that assists people and acts on their behalf.
Intelligent agents work by allowing people to delegate work that they could
have done, to the agent software. Agents can, just as assistants can,
automate repetitive tasks, remember things the user might have forgotten,
intelligently summarize complex data, learn from the user and even make
recommendations to the user. In addition to making recommendations to
the user, the agents can also make decisions and perform actions based on
those decisions. One typical use of the intelligent agent may be found in the
exploration of data on the Internet. The Internet can be viewed as a large
distributed Information resource, with connecting systems that are designed
and implemented by many different organizations with various goals and
agendas. The growth of the Internet and correspondingly the vast amount of
Information it holds, presents a problem to the users-information overload.
This causes a problem of locating the relevant information. As a result much
of the information is discarded and processed in a sub optimal manner. The
agent technology may help the user by helping the user get around thisproblem. In times to come it is hoped that agent technology can enhance
the feature of electronic commerce by efficiently matching buyers and
sellers.
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PayPal
PayPal is an e-commerce business allowing payments and money transfers
to be made through the Internet. It serves as an electronic alternative to
traditional paper methods such as cheques and money orders. PayPal
performs payment processing for online vendors, auction sites, and other
corporate users, for which it charges a fee. It sometimes also charges a
transaction fee for receiving money (a percentage of the amount sent plus
an additional fixed amount). The fees charged depend on the currency used,
the payment option used, the country of the sender, the country of the
recipient, the amount sent and the recipient's account type. On October 3,
2002, PayPal became a wholly owned subsidiary ofeBay. Its corporate
headquarters are in San Jose, California, United States at eBay's North First
Street satellite office campus
Debit card
A Debit card is a plastic card which provides an alternative payment method
to cash when making purchases. Its functionality is more similar to writing a
cheque as the funds are withdrawn directly from either the bank account
(often referred to as a cheque card), or from the remaining balance on the
card. In some cases, the cards are designed exclusively for use on the
Internet, and so there is no physical card.[1][2]In potential cases, the card
may be completely different compared to these two examples.
The use of debit cards has become wide-spread in many countries and has
overtaken the cheque, and in some instances cash transactions by volume.
Like credit cards, debit cards are used widely for telephone and Internet
purchases. This may cause inconvenient delays at peak shopping times
http://en.wikipedia.org/wiki/E-commercehttp://en.wikipedia.org/wiki/Moneyhttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Chequeshttp://en.wikipedia.org/wiki/Money_orderhttp://en.wikipedia.org/wiki/Auctionhttp://en.wikipedia.org/wiki/Corporatehttp://en.wikipedia.org/wiki/October_3http://en.wikipedia.org/wiki/2002http://en.wikipedia.org/wiki/Subsidiaryhttp://en.wikipedia.org/wiki/EBayhttp://en.wikipedia.org/wiki/San_Jose%2C_Californiahttp://en.wikipedia.org/wiki/Californiahttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Cashhttp://en.wikipedia.org/wiki/Bank_accounthttp://en.wikipedia.org/wiki/Debit_card#cite_note-0#cite_note-0http://en.wikipedia.org/wiki/Debit_card#cite_note-0#cite_note-0http://en.wikipedia.org/wiki/Debit_card#cite_note-0#cite_note-0http://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/Debit_card#cite_note-0#cite_note-0http://en.wikipedia.org/wiki/Debit_card#cite_note-0#cite_note-0http://en.wikipedia.org/wiki/Bank_accounthttp://en.wikipedia.org/wiki/Cashhttp://en.wikipedia.org/wiki/United_Stateshttp://en.wikipedia.org/wiki/Californiahttp://en.wikipedia.org/wiki/San_Jose%2C_Californiahttp://en.wikipedia.org/wiki/EBayhttp://en.wikipedia.org/wiki/Subsidiaryhttp://en.wikipedia.org/wiki/2002http://en.wikipedia.org/wiki/October_3http://en.wikipedia.org/wiki/Corporatehttp://en.wikipedia.org/wiki/Auctionhttp://en.wikipedia.org/wiki/Money_orderhttp://en.wikipedia.org/wiki/Chequeshttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Moneyhttp://en.wikipedia.org/wiki/E-commerce -
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(e.g., the last shopping day before Christmas), caused when the volume of
transactions overloads the bank networks.
In some countries the debit card is multipurpose, acting as the ATM card for
withdrawing cash and as a cheque guarantee card. Merchants can also offer
"cashback"/"cashout" facilities to customers, where a customer can withdraw
cash along with their purchase.
Credit Card
A credit card is a system ofpayment named after the small plastic card
issued to users of the system. In the case of credit cards, the issuer lends
money to the consumer (or the user) to be paid later to the merchant. It is
different from a charge card, which requires the balance to be paid in full
each month. In contrast, a credit card allows the consumer to 'revolve' their
balance, at the cost of having interest charged. Most credit cards are issued
by local banks or Credit Unions, and are the same shape and size, as
specified by the ISO 7810 standard.
Smart Card
A smart card, chip card, or integrated circuit card (ICC), is defined as any
pocket-sized card with embedded integrated circuits which can process
information. This implies that it can receive input which is processed - by
way of the ICC applications - and delivered as an output. There are two
broad categories of ICCs. Memory cards contain only non-volatile memory
storage components, and perhaps some specific security logic.
Microprocessor cards contain volatile memory and microprocessor
components. The card is made of plastic, generally PVC, but sometimes ABS.
Characterstics
http://en.wikipedia.org/wiki/Christmashttp://en.wikipedia.org/wiki/ATM_cardhttp://en.wikipedia.org/wiki/Paymenthttp://en.wikipedia.org/wiki/Plastichttp://en.wikipedia.org/wiki/Moneyhttp://en.wikipedia.org/wiki/Consumerhttp://en.wikipedia.org/wiki/Merchanthttp://en.wikipedia.org/wiki/Charge_cardhttp://en.wikipedia.org/wiki/Credit_card_interesthttp://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/ISO_7810http://en.wikipedia.org/wiki/Integrated_circuithttp://en.wikipedia.org/wiki/Memory_cardhttp://en.wikipedia.org/w/index.php?title=Microprocessor_card&action=edit&redlink=1http://en.wikipedia.org/wiki/Polyvinyl_chloridehttp://en.wikipedia.org/wiki/Acrylonitrile_butadiene_styrenehttp://en.wikipedia.org/wiki/Acrylonitrile_butadiene_styrenehttp://en.wikipedia.org/wiki/Polyvinyl_chloridehttp://en.wikipedia.org/w/index.php?title=Microprocessor_card&action=edit&redlink=1http://en.wikipedia.org/wiki/Memory_cardhttp://en.wikipedia.org/wiki/Integrated_circuithttp://en.wikipedia.org/wiki/ISO_7810http://en.wikipedia.org/wiki/Bankhttp://en.wikipedia.org/wiki/Credit_card_interesthttp://en.wikipedia.org/wiki/Charge_cardhttp://en.wikipedia.org/wiki/Merchanthttp://en.wikipedia.org/wiki/Consumerhttp://en.wikipedia.org/wiki/Moneyhttp://en.wikipedia.org/wiki/Plastichttp://en.wikipedia.org/wiki/Paymenthttp://en.wikipedia.org/wiki/ATM_cardhttp://en.wikipedia.org/wiki/Christmas -
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Dimensions are normally credit card size. The ID-1 ofISO/IEC 7810standard defines them as 85.60 53.98 mm. Another popular size is ID-
000 which is 25 x 15 mm. Both are .76 mm thick.
Contains a security system - tamper-resistant properties (e.g. a securecryptoprocessor, secure file system, human-readable features) and is
capable of providing security services (e.g. confidentiality of information
in the memory).
Asset managed by way of a central administration system whichinterchanges information and configuration settings with the card through
the security system. The latter includes card hotlisting, updates for
application data.
Card data is transferred to the central administration system through card
reading devices, such as ticket readers, ATMs etc.
Benefits
Smart cards provide a means of effecting business transactions in a flexible,
secure, standard way with minimal human intervention
VeriSign
VeriSign, Inc. (NASDAQ: VRSN
http://en.wikipedia.org/wiki/Credit_cardhttp://en.wikipedia.org/wiki/ISO_7810http://en.wikipedia.org/wiki/Tamper_resistancehttp://en.wikipedia.org/wiki/Secure_cryptoprocessorhttp://en.wikipedia.org/wiki/Secure_cryptoprocessorhttp://en.wikipedia.org/wiki/Automated_teller_machinehttp://en.wikipedia.org/wiki/NASDAQhttp://quotes.nasdaq.com/asp/SummaryQuote.asp?symbol=VRSN&selected=VRSNhttp://quotes.nasdaq.com/asp/SummaryQuote.asp?symbol=VRSN&selected=VRSNhttp://quotes.nasdaq.com/asp/SummaryQuote.asp?symbol=VRSN&selected=VRSNhttp://en.wikipedia.org/wiki/NASDAQhttp://en.wikipedia.org/wiki/Automated_teller_machinehttp://en.wikipedia.org/wiki/Secure_cryptoprocessorhttp://en.wikipedia.org/wiki/Secure_cryptoprocessorhttp://en.wikipedia.org/wiki/Tamper_resistancehttp://en.wikipedia.org/wiki/ISO_7810http://en.wikipedia.org/wiki/Credit_card