McLean & Company 1

Bringing Best Practices, Engagement Programs, and Outstanding Results to HR Departments

Sample Company New Hire Surveys: *Dates

Employees 53 Responses 44 Response Rate 83%

McLean & Company 2

Interpreting the Results

•  McLean & Company uses a standardized 6-point scale for data collection; respondents indicate their level of agreement to a statement by selecting one of the six points on each scale.

•  The 6-point scale forces respondents to answer on one side of the scale or the other, providing the richness of data required to calculate true performance in each onboarding category.

•  Performance is displayed as a top box score (% of respondents that selected the 5th or 6th statement).

Example Statement:

Bottom Box

1 2 3 4 5 6

1 = Strongly Disagree

6 = Strongly Agree

Top Box

Answer:

> 70% -- High performing area

50%-69% -- Moderate concern

< 50% -- Serious concern

Results are color-coded according to top box scores:

Example Top-Box Graph:

2 = Disagree 3 = Somewhat Disagree

4 = Somewhat Agree

5 = Agree

Benchmark / Trending

McLean & Company 3

Learned About Position Select one answer

N = 44

2%

3%

3%

3%

11%

17%

27%

34%

0% 10% 20% 30% 40%

Employee referral

External reference

Head hunter

Job fair

Job posting site

Organization website

Social media

High school/university/college career center

Other: (Please specify)

Candidate Experience – Recruiting

McLean & Company 4

Candidate Experience – Recruiting

Primary Reasons Accepted Select top three reasons

Primary Reasons Applied Select top three reasons

0%

0%

11%

11%

22%

22%

33%

33%

33%

56%

56%

0% 10% 20% 30% 40% 50% 60%

Benefits

N = 44

Career opportunities

Compensation

Culture

Development opportunities

Employee referral

Location

Nature of the job

Relevant to education

Reputation of organization

Social media reviews 0%

0%

11%

11%

22%

22%

33%

33%

33%

56%

56%

0% 10% 20% 30% 40% 50% 60%

Benefits

Career opportunities

Compensation

Culture

Development opportunities

Employee referral

Location

Nature of the job

Relevant to education

Reputation of organization

Social media reviews

McLean & Company 5

Compensation Comparison Compensation is specified as Total Compensation – Base Pay, Benefits,

Bonuses, etc. Select one answer

N = 44

Position Level Comparison

Select one answer

0% 10% 20% 30% 40% 50% 60%

I received a pay increase

I am getting the same pay

I am taking a pay decrease

N/A – Not applicable .

33%

33%

56%

56%

0% 10% 20% 30% 40% 50% 60%

I have taken a promotion

I have made a lateral move

I have taken a demotion

N/A – Not applicable .

33%

33%

56%

56%

Candidate Experience – Recruiting

McLean & Company 6

59%

63%

72%

55%

0% 20% 40% 60% 80% 100%

I was informed of the steps in the hiring process

< 50% 50% to 70% >70% Benchmark

Candidate Experience – Hiring

N = 44

I felt well informed of my status throughout the hiring process

My interviewers conducted themselves professionally My interviewers made me feel excited

to work at this organization The tests conducted during the hiring process

were relevant to my job I had a good idea of what it was like to work at this organization

at the end of the hiring process Looking back, the description of the role provided to me

as part of the hiring process accurately reflected my actual duties and responsibilities

61%

66%

68%

59%

83%

82%

87%

88%

93%

100%

The length of time between application and time of hire was:

Too short Just right Too long

55% 41% 40% 5%

McLean & Company 7

67%

75%

75%

83%

83%

83%

55%

49%

74%

54%

75%

66%

0% 20% 40% 60% 80% 100%

My manager invested time to get to know me as a person

I felt that the organization was well prepared for my first day on the job

I knew who to ask to obtain information that I didn’t have

My manager effectively communicated how my role fits into the mission and vision of the organization

I felt that the organization had a very friendly atmosphere

Acclimatization

N = 44

My manager was very helpful in getting me familiarized with the organization

< 50% 50% to 70% >70% Benchmark

McLean & Company 8

Training and Development

N = 44

50%

58%

64%

75%

42%

51%

51%

45%

46%

0% 20% 40% 60% 80% 100%

I was provided with information about what would be involved in my training prior to starting the job

Overall, the training process was effective in getting me accustomed to my new role

Information presented to me was delivered in appropriate amounts

The training was effective in transitioning me into my new role

The training included an appropriate amount of hands-on learning

42%

< 50% 50% to 70% >70% Benchmark

McLean & Company 9

Defining Performance Expectations

N = 44

59%

60%

65%

71%

39%

45%

46%

43%

40%

0% 20% 40% 60% 80% 100%

I have had discussions with my manager about my long-term goals

I have a clear understanding of how my performance would be measured in my role

I received support to help me attain my short-term goals

I received useful feedback on my work regularly

My manager helped me develop short-term goals related to my performance criteria

47%

< 50% 50% to 70% >70% Benchmark

McLean & Company 10

Leadership Index

N = 44

How likely would you be to recommend this organization to a qualified friend or family member as a great place to work?

McLean & Company 11

New Hire Engagement – Overall Engagement

6%

40%

43%

11%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Overall Engagement

Disengaged Indifferent Almost Engaged Engaged

N = 44

The average ratio of engaged to disengaged new hires is 6.1:1 The average ratio of engaged to disengaged employees is 2.5:1

Sample Company’s ratio of engaged to disengaged is equal to 1.1:0.6

McLean & Company 12

New Hire Engagement – Satisfaction

N = 44

83%

83%

89%

89%

65%

68%

65%

66%

0% 20% 40% 60% 80% 100%

Taking everything into account, I like my job

I am very committed to this organization

Taking everything into account, I like working at this organization

I regularly talk about my job in a positive light with family and friends

< 50% 50% to 70% >70% Benchmark

McLean & Company 13

New Hire Engagement – Feelings of Energy and Purpose

N = 44

80%

83%

83%

85%

89%

94%

71%

83%

77%

69%

69%

72%

0% 20% 40% 60% 80% 100%

My contributions are very important to the success of the organization

I am very proud of the work I do

My contributions are very important to the success of my team/department

I often look forward to coming to work

I am part of a team working towards a shared goal

I am very proud of the product/service the organization produces

< 50% 50% to 70% >70% Benchmark

McLean & Company 14

New Hire Engagement – Demonstrated Engagement

N = 44

60%

65%

68%

62%

54%

77%

62%

0% 20% 40% 60% 80% 100%

Since I started, I have made recommendations for organizational improvements

I regularly accomplish more than what's expected in my role

I regularly choose to put in extra hours to improve my results

I regularly offer to help my colleagues at work

< 50% 50% to 70% >70% Benchmark

43%

McLean & Company 15

75%

81%

82%

83%

83%

83%

87%

88%

93%

100%

74%

61%

66%

54%

75%

66%

68%

59%

61%

83%

0% 20% 40% 60% 80% 100% 120%

A colleague was very helpful in getting me familiarized with the organization

I was informed of the steps in the hiring process

My experience with the hiring process was in line with the expectations I formed early in the process

My experience with the orientation process was in line with the expectations I formed during the hiring process

I felt welcomed by my team during my first week on the job

My manager ef fectively communicated how my role fits the mission and vision of the organization

Overall, the recruitment process at this organization was very well carried out

There were consistent communications checkpoints throughout the hiring process

I believe the tests conducted during the recruitment process were very relevant to my job

My interviewers conducted themselves very professionally

Top 10 Scoring Questions

N = 44

McLean & Company 16

Bottom 10 Scoring Questions

N = 44

25%

33%

33%

42%

47%

47%

47%

50%

58%

59%

41%

47%

37%

42%

43%

61%

39%

51%

51%

45%

0% 20% 40% 60% 80% 100% I was provided with excellent training to perform my job

I understood in advance what I would be doing on my first day of work

I was informed about my career path options during the first month on the job

My experience with training was in line with the expectations I formed during the hiring process

In general, I know how I can advance my career at this organization

I clearly understood what my job responsibilities would entail at the end of the hiring process

I had a very clear understanding of how my performance would be measured in my role

Information presented to me was delivered in consumable amounts

My manager was very effective in transitioning me into my role

I received support to help me attain my short - term goals

50% to 70% >70% Benchmark

McLean & Company 17

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