SAMOA QUALIFICATIONS AUTHORITY - sqa.gov.ws€¦ · 6 | EXECUTIVE SUMMARY The Samoa Qualifications...

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1 | SAMOA QUALIFICATIONS AUTHORITY CORPORATE PLAN 2017 – 2020 (July 2016 – June 2020)

Transcript of SAMOA QUALIFICATIONS AUTHORITY - sqa.gov.ws€¦ · 6 | EXECUTIVE SUMMARY The Samoa Qualifications...

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SAMOA QUALIFICATIONS AUTHORITY CORPORATE PLAN

2017 – 2020

(July 2016 – June 2020)

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DISCLAIMER

Any representation, statement, opinion or advice expressed or implied in this document is made in

good faith but on the basis that neither the Samoa Qualifications Authority nor the Government of

Samoa is liable for any person’s damage or loss which has occurred consequent upon that person

taking (or not taking) an action in respect of any representation, statement, opinion or advice as

referred to in the publication.

June 2016

This document is copyright.

Reproduction of material from the

Document is, however, welcomed subject

to prior written permission from:

The Chief Executive Officer

Samoa Qualifications Authority

PO Box L851

APIA, SAMOA

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MESSAGE FROM THE HONORABLE MINISTER

The prosperity of our nation depends to a great extent on the ability to put to productive use the skills

and abilities of every Samoan. It is envisaged that Samoa Qualifications must be quality assured to

be nationally and internationally recognised.

The Samoa Qualifications Authority (SQA) is the principal organisation mandated under its Act

2010 to provide policy advice, regulate, quality assure and coordinate Post School Education and

Training (PSET) in Samoa.

The SQA has significantly achieved its scheduled activities in the last Corporate Plan 2015-2017. I

commend the tremendous work that has been done by the SQA Board of Directors, Management and

Staff in their collaborative efforts with all PSET stakeholders in achieving the Objectives of the SQA

Corporate Plan 2015-2017.

The Corporate Plan 2017-2020 demonstrates alignment to global and national educational goals and

priorities.

I am pleased to endorse this Corporate Plan 2017-2020 for SQA for the next four years and offer my

acknowledgement and congratulations to everyone involved in its development.

MINISTER OF EDUCATION, SPORTS & CULTURE, SAMOA QUALIFICATIONS

AUTHORITY AND NATIONAL UNIVERSITY OF SAMOA

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MESSAGE FROM THE BOARD CHAIRPERSON

The Samoa Qualifications Authority Act 2010 provides the SQA Board of Directors with legislative

platform for policy and general governance of the SQA.

This has not been a simple task given the wide range of PSET providers and other stakeholders

involved in the delivery of education and training activities in the PSET sector in Samoa.

Over the last Corporate Plan 2015-2017, SQA has successfully implemented and achieved key

achievements of the implementation of the quality assurance system, development and application of

National Competency Standards and Samoa Qualifications, development of Samoa’s Professional

Standards for TVET trainers, implementation of professional development and consumables support

to enable programme accreditation and PSET Access Grant to assist providers.

This Corporate Plan 2017-2020 has been produced in accordance with the Public Bodies

(Performance and Accountability) Act 2001 administered by the Ministry of Public Enterprises.

The Corporate Plan supports global and government initiatives to improve the quality of education

outcomes and emulates the Vision of ‘Improving the quality of life for all’ as specified in the

Strategy for the Development of Samoa 2016-2020 and ‘All people in Samoa are educated and

productively engaged’ in the Education Sector Plan 2013-2018 and the PSET Strategic Plan 2016-

2020.

The SQA Board will oversee the implementation of this Corporate Plan 2017-2020 to ensure that

Objectives are met and that PSET gains national and international credibility.

In taking up the Chair of the Board in July 2016, I wish to record my gratitude for the great work

which was carried out by the previous Chairperson, Mrs Palanitina Tupuimatagi Toelupe and all

Board members in finalising this crucial document which will guide the work of the SQA in the next

four years.

CHAIRPERSON - BOARD OF DIRECTORS

SAMOA QUALIFICATIONS AUTHORITY

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TABLE OF CONTENTS

EXECUTIVE SUMMARY 6

SQA CORPORATE PLAN 2017-2020 7

Vision

Mission

Key Objectives

Mandate

Guiding Values and Principles

MANDATED FUNCTION 9

ENTITY PROFILE 10

History

Governance and Management

Organisational Structure

SQA Board of Directors 2016

SQA Staff 2016

Financial Status

HIGHLIGHTS OF THE CORPORATE PLAN 2015-2017 16

STRATEGIC ISSUES FOR THE PLANNING PERIOD 19

Operational Priorities

Analysis of the Business Environment

ACTION PLAN MATRIX 22

Objective 1 – To regulate and quality assure Post School Education and Training 22

Objective 2 – To enhance relevance of Post School Education and Training

and access to Post School Education and Training opportunities 26

Objective 3 – To conduct research and formulate policy to provide sound

Post School Education and Training policy advice 28

Objective 4 – To provide strategic leadership and strengthen networking amongst

Post School Education and Training sector 29

Objective 5 – To achieve effectiveness, efficiency and sustainability of resources 32

FINANCIAL STATEMENTS 34

GOVERNMENT POLICIES 36

ACRONYMS 37

GLOSSARY 39

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EXECUTIVE SUMMARY

The Samoa Qualifications Authority has been established to coordinate and provide the strategic

direction for PSET to optimise the value of education and training for all Samoan learners and for the

nation.

This Corporate Plan 2017-2020 is based on the importance that the Government of Samoa has placed

upon skills and knowledge of PSET learners to be productive for a prosperous Samoa in the future.

It is the SQA’s strategic document that set out a planning framework through which the ‘holistic’

approach to the development of PSET sought by Government can be achieved for Samoa for the

2017-2020 planning period.

Through specific objectives identify in the Corporate Plan, SQA will develop partnerships with

stakeholders to ensure that opportunities created for development and prosperity benefits all Samoan

learners.

This Corporate Plan ensures the full implementation of priorities identified in the PSET Strategic

Plan 2016-2020 and is the development platform for other closely linked educational programmes. It

is also closely aligned to the Education Sector Plan 2013-2018 and the Strategy for the Development

of Samoa 2016-2020.

Five key objectives have been identified by SQA to effectively carry out its operational priorities for

this Corporate Planning period. These operational priorities are addressed accordingly under the key

Objectives that deal mainly with regulating the quality assurance of PSET, enhancing relevance and

access to PSET opportunities, conducting research and policy development, strategic leadership, and

achieving the effective, efficient and sustainable use of resources.

An implementation and monitoring framework that specifies the strategies and activities as well as

performance indicators is provided. Forecasts for revenue and expenditure which takes into account

major developments anticipated over the four year period have also been included.

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CORPORATE PLAN 2017-2020

VISION

Relevant, accessible and sustainable quality Post School Education and Training for all Samoan

learners to enhance quality of life

MISSION

To regulate, quality assure and coordinate Post School Education and Training through partnership

with all stakeholders to improve quality of education and training for all Samoan learners

KEY OBJECTIVES

1. To regulate and quality assure Post School Education and Training

2. To enhance relevance of Post School Education and Training and access to Post School

Education and Training opportunities

3. To conduct research and formulate policy to provide sound Post School Education and Training

policy advice

4. To provide strategic leadership and strengthen networking amongst Post School Education and

Training sector

5. To achieve effectiveness, efficiency and sustainability of resources

MANDATE

SQA is formally mandated under the Samoa Qualifications Authority Act 2010. It also has

responsibilities under the following:

Public Bodies (Performance and Accountability) Act 2001

Public Finance Management Act 2001

Strategy for the Development of Samoa 2016-2020

Post School Education and Training Strategic Plan 2016 – 2020

Education Sector Plan 2013-2018

Samoa Qualifications Authority Corporate Plan 2017-2020

Cabinet Directives

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GUIDING VALUES AND PRINCIPLES

SQA strategic approaches for PSET sector development activities are guided by the following values

and principles:

Quality

A high standard of education and training achievement that reflects holistic and critical learning,

strong cultural understanding of Samoan society and social behaviour

Relevance

All learning that pertain to individual, community and national development

Equity

Treat all individuals fairly and justly in the provision of services and opportunities

Sustainability

The proper utilisation of human, financial and material resources to ensure balanced and

continual development in the PSET sector.

Efficiency/Effectiveness

The SQA will endeavour to be effective and efficient in all its actions in conducting its business.

Accountability and Transparency

Upholding the importance of being accountable for and transparent in all actions taken and

decisions made

Collaboration

The SQA will seek always to work collaboratively and in partnership with stakeholders and

development partners

Flexibility

The SQA is committed to being responsive when change is needed and has the ability to adapt

quickly to handle any challenges we encounter with our stakeholders.

Integrity

Doing the right thing requires consistency of actions, values, methods, measures, principles,

expectations and outcomes.

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MANDATED FUNCTIONS

The Samoa Qualifications Authority Act 2010 under Part II, Section 4, lists the following functions:

a) Provide policy advice to Government on strategies and priorities for Post School Education and

Training;

b) Monitor and report to Government and the Post School Education and Training sector, on the

activities, resourcing and overall performance of the post school education and training sector in

relation to national strategic goals for economic, social and cultural development;

c) Provide advice to Government and the Post School Education and Training sector on findings

and implications arising from research, monitoring or evaluation conducted by the Authority or

other agencies, bodies or persons;

d) Regulate qualifications and quality standards for all the Post School Education and Training

providers in Samoa;

e) Coordinate and strengthen all Post School Education and Training so as to better focus the post

school education sector on national development goals and to promote and develop articulation

among programmes;

f) Promote links and learning pathways between the school sector and the Post School Education

and Training sector and offer career advisory services;

g) Develop and facilitate partnerships between stakeholders in business, industry, professional, non-

government and community organisations and the Post School Education and Training

organisations;

h) Work with national stakeholder groups to ensure standards and training requirements are

established in particular for trade, technician and professional occupations;

i) Determine a national qualifications structure for Samoa, including the definition of terms to

ensure and maintain the national and international credibility of qualifications and the good

standing of post school education and training organisations;

j) Develop criteria and processes for the registration of all providers of Post School Education and

Training;

k) Develop criteria and processes for the accreditation and quality audit of all Post School

Education and Training providers;

l) Promote quality assurance in non-formal education and training programmes;

m) Work collaboratively with all Post School Education and Training providers, in particular to

verify that they are using quality management policies and processes that ensure qualifications

meet or exceed international standards, and that their programmes align with national priorities;

n) Work with overseas government agencies and other organisations to recognise overseas

qualifications in Samoa and to achieve international recognition for qualifications awarded in

Samoa;

o) Provide assurance that Post School Education and Training in Samoa maintains international

comparability;

p) Coordinate and conduct registration of providers, accreditation of providers, programmes,

registration of qualifications, and quality audit of providers and to maintain appropriate registers

to this effect; or

q) Perform any other function conferred on the Authority by this or any other Act, or requested by

the Government from time to time.

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ENTITY PROFILE

HISTORY

The establishment of a national body for coordinating PSET in Samoa was identified in the

Education Policies and Strategies (Education Policies 1995-2005; and Education Strategies 1995-

2005). The need for a coordinated PSET approach for Samoa was reinforced in a 2003 review by the

International Labour Organisation (ILO) and the United Nations Development Programme (UNDP).

As a result, SQA was legally established under the SQA Act 2006 to provide policy advice,

coordinate and quality assure the PSET sector in Samoa. The work of the SQA is continuing under

the SQA Act 2010 which strengthened the regulatory functions of the SQA for PSET.

The need for closer links between PSET and the human resource capability needs of Samoa has been

signalled as important for future development of the nation. Establishing national quality standards

and a culture of continuing improvement is a fundamental step toward achieving this goal.

In the past, opportunities to establish links between qualifications and creating career paths for

learners have not been obvious. Qualifications awarded have been very institutionally focused and

prospects for development of clear pathways have therefore been limited. Meeting the needs of the

wider community, Government, employers and of learners has become urgent for both social and

economic development.

The internationalisation of business, the demand for skills, and the opportunities that follow have

contributed to the pressure that has led to the establishment of national quality assurance systems for

recognising qualifications.

The inclusion of non formal learning presents some special challenges, but most significantly, it

establishes opportunities to impact very directly on the performance of the existing workforce, and to

open the door for recognition of learning and skills developed in the areas of traditional knowledge,

community and second chance education. This step presents a major opportunity to create value for

learners and skilled people at all levels in the community.

GOVERNANCE AND MANAGEMENT

SQA Board of Directors

The SQA Board provides oversight governance for the Samoa Qualifications Authority. It is

responsible for the strategic direction and long term goals. It reports to the Minister of Education,

Sports and Culture for policy and general governance of the SQA and the technical services for the

sector. The recently established Ministry of Public Enterprises is responsible for the overall State

Owned Enterprises accountability and performance, is the other Minister of the SQA.

Representation on the Board is defined in the SQA Act 2010. The Board is responsible for the

appointment of the Chief Executive Officer (CEO).

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The Board members are as follows:

Chairperson - Gatoloaifaana Tilianamua Afamasaga

CEO – MESC - Dr Karoline Afamasaga-Fuata’i

CEO – MWCSD - Fuimapoao Naea Beth Onesemo-Tuilaepa

CEO – MCIL - Vacant

Vice Chancellor/President – NUS - Fui Le’apai Lau Ilaoa Professor Asofou So’o

Non-Government Schools Rep - Fu’a Meki Hazelman

President SAME - Tagaloa Eddie Wilson

President Chamber of Commerce - Jennifer Ula-Fruean (rep)

CEO – SQA - Vacant

SQA Executive Management

Strategic leadership and overall stewardship of the SQA is the function of the CEO. The CEO is

responsible for maintaining and managing SQA as well as building relationships at an executive

level across the wide range of stakeholders, including Government and non-Government agencies.

SQA is managed through the Office of the CEO and four (4) operational Divisions. The CEO is

ultimately responsible for the performance and working conditions of SQA staff. These are the four

(4) main divisions:

- Quality Assurance

- Qualifications

- Research, Policy and Planning

- Corporate Services

Assistant Chief Executive Officers (ACEOs) report directly to the CEO and are accountable for

development and operation of specific functions for SQA, the day to day management of staff,

servicing consultants, stakeholder relationships as well as the management of stakeholder advisory

committees established to assist SQA in performing its functions.

Organisational Structure

For the SQA to achieve its core functions and strategies stated in this Corporate Plan, its

Organisational Structure was recently reviewed and approved by the Board in February 2016. As the

scope of the SQA work increases in both depth and breadth and the implementation of policies roll

out, modifications to the structure were approved by the Board as required.

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FINANCIAL STATUS

The Corporate Plan 2017-2020 is funded through the normal Government Annual Budget process

and SQA has proposed an Annual Government Grant assistance of just below $3 million for each

year from the Government Financing and $2.7 million from the Budget Support as New Initiative for

the same years. (Please refer to Financial Statement for details). The funding for the Budget Support

Modality began in 2015/16 FY and it is the Sector Budget Support to implement activities identified

in the Education Sector Plan to achieve its Goals.

As a Government Beneficiary Body, SQA will continue to rely on Government assistance for its

funding. However, SQA over the years has continued to put in place mechanisms to assist in the

funding of its Budget and thus reduce reliance on Government’s annual budget. (The percentage of

Government Grant over the Total Revenue has been reduced from 100% to about 94% in 2015).

There are no major planned changes or expansion of SQA over the next four years however it will

continue to rely on Government’s Support to achieve its Key Objectives as outline in this Corporate

Plan.

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HIGHLIGHTS OF THE CORPORATE PLAN 2015 – 2017

(July 2014 – June 2016)

Conducted the second PSET Annual Conference 2015 and Report approved

Conducted SQA Annual Strategic Planning Seminars in 2015 and 2016 and reports approved

Samoa Professional Standards for TVET Trainers developed, approved and officially launched in

2015

6 new Providers registered as formal PSET Providers (24 out of 30 PSET providers registered

with SQA): Piula Theological College, University of the South Pacific – Alafua Campus,

Ierusalema Fou Theological Institute, Don Bosco College and Vocational Technical Center,

Apia Harvest Center Bible College and Youth With a Mission

All registered formal PSET providers were granted Annual Renewal Registrations

Accreditation of 2 programmes from the Tesese Institute of Administrative Studies (TIAS) and 9

from the National University of Samoa (NUS).

- TIAS Certificate II Office Administration and Computing

- TIAS Certificate III Office Administration and Computing

- NUS Certificate IV Adult Learning (under the Oloamanu Centre for Professional

Development (OCPD)

- Samoa Certificate II in Automotive Engineering

- Samoa Certificate II in Construction

- Samoa Certificate II in Electrical Engineering

- Samoa Certificate II in Fitting and Machining

- Samoa Certificate II in Plumbing

- Samoa Certificate II in Refrigeration and Air Conditioning

- Samoa Certificate II Welding and

- NUS Certificate II in Panel Beating and Spray Painting

Recognition of 73 Non-Formal Learning activities from 26 Non-Formal Education providers

Registration of Samoa Qualifications (SQs) and National Competency Standards (NCSs) on the

Samoa Qualifications Framework (SQF)

- 10 SQs in Tourism and Hospitality

- 22 NCSs in Tourism and Hospitality

- 2 SQs in Horticulture

- 45 NCSs in Generic Skills

- 2 TIAS programmes

- 1 NUS OCPD programme

- 1 NUS Certificate II in Panel Beating and Spray Painting

National External Moderation Manual approved

6 PSET providers (both Formal and Non Formal) signed Memorandum of Agreements (MOAs)

with SQA

- Martin Hautus Institute of Learning (MHIL), Hospitality and Community Health Institute

of Training (HCHIT) - Samoa, Laumua o Punaoa Technical Centre (LoP), Uesiliana

Vocational Centre, SENESE and Samoa Umbrella of Non Government Organisations

Produced Monitoring and Review Reports of signed MOAs between SQA and PSET providers

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Implementation of the Strategy for International Recognition of Samoa Qualifications

- Implementation of the Plan for Mutual Recognition of SQs and SQF

- Self-Review of SQA against INQAAHE Guidelines for Best Practices

- SQA continued to liaise with other Quality Assurance Agencies on the recognition of SQs

and the SQF

- Registered 40 Samoa Qualifications and 9 provider Qualifications on the Pacific Register

of Qualifications and Standards (PRQS)

Development of Samoa Qualifications and National Competency Standards :

- Electronic Engineering – 50 NCSs and 3 SQs developed and currently going through the

registration process on the SQF

- Tourism & Hospitality Sector – developed and registered 22 NCSs on the SQF

- Generic Skills Sector – developed 43 Draft NCSs and currently going through the

registration process on the SQF

- Construction Engineering – in progress with the development of NCSs and SQs

Conducted stakeholders awareness workshops, trainings and consultations on the following

areas:

- Revised Samoa Qualifications Framework

- Application of Trades, Tourism and Hospitality SQs and NCSs

- National External Moderation Manual

- Proposed PSET Funding Approach

- Findings of Survey of Employers Satisfaction

- PSET providers Programme Development

Conducted trainings for Potential Programme Accreditation panel members

Establishment of Qualifications Registration and Programme Accreditation Panels

Establishment of Sector Advisory Group for the Sports Sector

Produced Draft PSET Funding Approach

Implementation and monitoring of the TVET Support Programme under the Samoa/Australia

Partnership for Development

- TVET Programme 7th

Progress Report (July-Dec 2014)

- TVET Programme 8th

Progress Report (Jan-June 2015)

- TVET Programme Completion Report

- TVET Programme CDC Progress Report No.02 and No.03

Implementation of Consumable Support for TVET providers to offer NCSs and SQs

- Procurement completed for 6 TVET providers namelyHCHIT, MHIL, Samoa Shipping

Maritime Academy, Don Bosco Techincal Centre, LoP and NUS at the total value of

$720,000.00

Professional Development Support for TVET providers to offer SQs

- 61 trainers graduated with APTC Certificate IV Training and Assessment

- 16 trainers from 6 providers and SQA completed the Samoa Red Cross First Aid Training

- 11 NUS lecturers attended Auto CAD training at the Manukau Institute of Training

(MIT), in New Zealand

- 3 NUS lecturers have completed training at MIT, NZ in Maritime

- 8 HCHIT trainers completed APTC Certificate IV in Tourism and Hospitality

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Implementation of the PSET Access Grant and Scholarships/Incentives to assist formal and non-

formal PSET providers for programme accreditation, recognition of NFL activities and to

increase access for vulnerable students in terms of tuition fees payments

- 26 applications have been approved for Access Grant from 9 Formal PSET providers and

17 Non-Formal Education providers with the total value of $400,000.00

- 8 applications have been approved for scholarship & incentive to offer scholarships to

pay for tuition only for disadvantaged students at the total value of $410,000.00

Development and implementation of the SQA Manual of Operational Policies and Procedures

Provision of Foreign Qualifications Recognition Services

Provision of Career Advisory Services

- Conducted School visit to secondary schools in Upolu and Savaii and report approved

- Conducted a National Career Day in Upolu and Savaii targeting students in Years 12 and

13

Research conducted and report approved by the Board and circulated to all stakeholders for

information:

- Survey of TVET Graduates’ of 2009, 2010 and 2011 Employers

- Completed field work of the PSET Tracer Survey of 2012, 2013 and 2014 PSET

Graduates

Publication of the 2014 and 2015 Annual PSET Statistical Bulletins

SQA Quarterly Newsletters published and circulated to stakeholders

Conducted a Business Analysis of the SQA to inform the review and development of SQA’s

Information Management System

Operational Policies approved:

- Dress Code Policy

- Mobile Phone Policy

- Policy for Development and Review of SQA Internal Policies and Procedures

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STRATEGIC ISSUES FOR THE PLANNING PERIOD

Operational Priorities

Implementation of the Quality Assurance Standards, Policies and Guidelines

Administration of the Samoa Qualifications Framework

Implementation of the Strategy for International Recognition of Samoa Qualifications and Samoa

Qualifications Framework

Development and Application of National Competency Standards and Samoa Qualifications

Implementation of the Samoa Professional Standards for TVET Trainers

Implementation of the PSET Funding Mechanism

Provision of Foreign Qualification Recognition Services

Provision of Career Advisory Services

Development of Learning Pathways Process and Policy

Development of Recognition of Current Competency (RCC) Process and Policy

Implementation of the National External Moderation process

Establishment and implementation of the Workplace Assessment Process

Development and implementation of the Record of Achievement (ROA)

Conduct Research on PSET priority areas

Development, monitoring and review of Strategic and Operational Plans

Provision of policy advice to the Government

Development, implementation, monitoring and review of SQA strategic and operational policies

Provision of strategic leadership and development to PSET

Memorandum of Agreements with PSET providers

Implementation of the SQA Communication Strategy

Implementation of the SQA Management Information System

Annual PSET Statistical Bulletins

Provision of PSET Support Services

SQA Board services

Analysis of the Business Environment

The strategic directions and the achievements of SQA’s Objectives for the next four years will be

impacted by the internal and external environmental factors.

Internal Factors

The working environment for the Authority is categorised by the following conditions:

Human Resources

A highly professional and committed staff (all staff are degree holders as minimum qualification)

Continuous improvement (continue to improve service to PSET providers and stakeholders from

time to time)

Clearly defined roles and responsibilities (Individual Performance Plan and Performance

Appraisal)

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Professional development/capacity building opportunities for SQA staff

Financial Resources

Appropriate allocation and utilisation of resources

Education Sector Budget Support to assist local budget in the implementation of activities

Legislation, Strategic & Operational Policies

Clearly defined SQA functions in the SQA Act 2010

Updated Quality Assurance systems, guidelines, processes and procedures

SQA Quality Management System (QMS) in place

Self- Review of SQA against INQAAHE guidelines of good practice

SQA Operational Policies in place

Supporting Systems

Conducted Business Analysis of SQA to inform the review of the SQA Management Information

Systems

Updated website to promote SQA approved documents as well as services provided by Career

Advisory Services and Foreign Qualifications Recognition Services

Centralised Database System to be developed in this Corporate Planning period

PSET Information Data

Updated PSET information data collected and distributed to PSET providers and stakeholders

through the Annual PSET Statistical Bulletin

Survey findings from PSET Tracer Survey and Survey of Employers make available to the Public

Sector Advisory Groups (SAGs), Programme Accreditation and Registration Panels

Strengthened SQA working relationship with SAGs as well as professional associations on the

development of NCSs and SQs

Qualified personnel from respective fields/areas to assist SQA on the development of NCSs and

SQs, programme accreditation and qualifications registration panels

Commitment from industries and sectors through validation and endorsement of Trades, Tourism

and Hospitality, Horticulture and Generic Skills NCSs and SQs

Board Management

Appointed Board members not attending Board meetings influenced Board decisions on

important issues leading to the development of SQA

Workspace

Limited space to accommodate new staff due to the on-going establishment of new positions

within the Authority

Occupational health and safety of staff

External Factors

The following factors that may impact on the overall performance of the Authority’s functions and

roles:

Political Effects

Political will and its impact on budgetary priorities

Implementation of the Education Sector budget support (changes in reporting systems and

processes in terms of financial and progress of activities)

Changes in Government policies, processes and procedures (budget support system, FK)

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The establishment of the Ministry of Public Enterprises (MPE) with their new guidelines and

processes of reporting (guidelines for reporting on quarterly basis, changes in Corporate Plan

period)

Legislative Effects

Enforcement of the SQA Act 2010 against PSET providers in the implementation of SQA

Quality Assurance System

Gaps identified in the SQA Act 2010 as per Business Analysis report produced that needs

amendment

Absent of the SQA Regulations

Amendments to the Public Bodies Act (Corporate planning period and reporting systems)

Commitment from PSET providers and Stakeholders

Level of awareness of PSET providers and stakeholders on the work of the Authority

Non-compliance of PSET providers and stakeholders on SQA policies and procedures of QA

systems

Changes in PSET providers organizational structure (organizational heads and key contact person

who provided information/data for PSET bulletin etc. and different perceptions of organizational

heads on QA systems)

Commitment of PSET providers in the delivery of registered SQs and NCS in their programme

development

Poor Quality Management System (QMS) of PSET providers (record keeping)

Regional and International Initiatives

Impacts of Samoa’s accession to the World Trade Organisations in terms of budget allocation

Positive and Negative implications of Regional and International Agreements on PSET

Impacts of Global and Regional initiatives, e.g. the development of the Pacific Regional

Qualifications Register

Working relationship with NZQA and other Quality Assurance Agencies (new initiatives

especially with the implementation of Quality Assurance system)

IT developments

Changes in Information Communication and Technology

Absent of PSET Information Technology Plan and Management Information System

Environmental Effects

Impacts of Natural Disasters

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OUTPUTS, STRATEGIES & ACTIVITIES AND PERFORMANCE INDICATORS MATRIX

OBJECTIVE 1: To regulate and quality assure Post School Education and Training Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1. Quality

Assurance

System

1.1. Implement and monitor the Quality

Assurance Policies and Guidelines

Conduct formal providers registration

Conduct Annual Renewal Registration

for Formal providers

Conduct training for potential panel

members to conduct programme

accreditation

Conduct programme accreditation

Conduct Programme Quality Audit

Implement Professional Development for

Quality Assurance personnel

1 PSET provider registered per year

All Registered providers Annual

Registration Renewed

10 potential panel members trained per

year

2 providers offer one or more

accredited programmes per year

5 new programmes accredited per year

6 Audited Programmes by June 2018

At least 3 staff undergoing professional

development per year

QAD

QAD

QAD

QAD

QAD

QAD

QAD

Annually

Annually

Annually

Annually

Annually

FY 17 – 18

Annually

1.2 Implement the National External

Moderation Process

Conduct training and awareness for

National External Moderation (NEM)

Process

Implement the National External

Moderation Process

4 Training and Awareness conducted

per year

2 NEM reports produced per year

QAD

QAD

Annually

FY 17 – 18

23 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1.3 Establish a Workplace Assessment

Process

Development of a Workplace

Assessment Manual

Implement the Workplace Assessment

Process

Approved Workplace Assessment

Process by June 2017

1 Assessment Report approved per

year

QA

QA

FY 16 – 17

Annually

1.4 Recognise Non Formal Learning (NFL)

Activities

Conduct recognition of NFL activities

Review NFL guidelines, policies and

procedures to facilitate/create learning

pathways

50% of NFL activities submitted are

recognised per year

Review report approved by June 2017

QAD

QAD

Annually

FY 16 – 17

1.5 Develop and implement the Record of

Achievement (ROA)

Develop the ROA system

Pilot ROA System

Operationalize ROA system

ROA System and Process in place by

June 2018

3 pilots completed for ROA by June

2019

3 providers ROA captured by June

2020

QD

QD

QD

FY 17 – 18

FY 18 – 19

FY 19 – 20

1.6 Implement the Strategy to implement

Professional Standards for TVET Trainers

Conduct awareness workshops for TVET

trainers on professional standards

Implement and monitor Professional

Standards for TVET trainers

2 awareness workshops conducted by

December 2016

50% of TVET trainers meeting

Professional Standards by June 2020

QD

QD

FY 16 – 17

FY 19 – 20

24 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1.7 Register Qualifications (Providers and

Samoa) on the Samoa Qualifications

Framework:

Register qualifications (provider and

Samoa)

Facilitate Recognition of SSLC and SC

on the SQF to create learning pathways

50% of the submitted qualifications

(Provider and SQs) registered on the

SQF annually

Mechanism established for recognition

of SSLC and SC by June 2020

QAD

QAD

Annually

FY 19 – 20

1.8 Coordinate Implementation of Strategy

for Recognition of Samoa Qualifications

Conduct comparability, benchmark &

recognition of qualifications plan for

SQA Mutual Recognition with PRQS

Implement mutual recognition activities

with at least 2 NQAAs

Conduct External Review of SQA against

INQAAHE guidelines of good practice

Prepare bid for international conference

(INQAAHE & APQN)

All qualifications registered on the

SQF are registered on the PRQS

annually

Report on mutual recognition activities

produced annually

External Review conducted and report

approved by June 2017

Proposal submitted by December 2019

QAD

QAD

QAD

QAD

Annually

Annually

FY 16 – 17

FY 18 – 19

1.9 Coordinate development and

implementation of Recognition of Current

Competency (RCC)

Conduct situational Analysis to inform

the development of the Recognition of

Current Competency system

Develop policy, processes and

procedures to implement RCC

Situational Analysis approved by June

2018

Policy and processes approved by June

2019

RPPD & QD

RPPD & QD

FY 17 – 18

FY 18 – 19

25 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

Trial RCC System RCC System trialled with 2 individuals

by June 2020

QD FY 19 – 20

2. PSET

Support

Services

2.1 Coordinate provision of PSET Support

Services

Plan PSET Support activities on an

annual basis

At least 30% increase in provider

complying with QA requirements

annually

QAD

Annually

2.2 Implement and monitor the PSET

Funding Mechanism

Develop and finalise the Collaboration

Impact Statement

Coordinate Professional Development

support for PSET providers

Coordinate Consumables support for

PSET provides

CIS developed and approved by June

2017

5 providers supported per year

5 lecturers and trainers supported per

year

5 providers supported per year

CSD

QD

QD

QD

FY 16 – 17

Annually

Annually

Annually

2.3 Evaluate the PSET Access Grant

Conduct impact assessment of the PSET

Access Grant

Impact Assessment Report approved

by June 2017

RPPD

FY 16- 17

26 |

OBJECTIVE 2: To enhance relevance of Post School Education and Training and access to Post School Education

and Training opportunities Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1. Samoa

Qualificati

ons (SQs)

and

National

Competen

cy

Standards

(NCS) for

priority

sectors

1.1 Coordinate and facilitate development of

Samoa Qualifications and National

Competency Standards

Conduct Needs Analysis

Develop draft NCSs and SQs

Conduct validation of draft NCSs and

SQs

Obtain stakeholder endorsement of

proposed NCSs and SQs

1 Needs Analysis report approved

annually

1 Set of NCSs and SQs produced

annually

1 Validation report approved annually

1 Endorsement report approved

annually

QD

QD

QD

QD

Annually

Annually

Annually

Annually

1.2 Coordinate support for PSET providers

in application of NCSs and SQs

Facilitate application activities

4 workshops, trainings and awareness

sessions conducted and report approved

per year

QD

Annually

2. Foreign

Qualificati

on

Recognitio

n Services

2.1 Implement Foreign Qualification

Recognition Services (FQRS)

Conduct Public awareness

Provide service

Review FQRS guidelines and fees

Establish up to date databases and links

with relevant government agencies and

overseas organisations to facilitate and

2 Public Awareness conducted per year

5 FQRS reports approved per year

Revised FQRS guidelines approved by

June 2017

Database approved by June 2017

4 up to date reports produced per year

QD

QD

QD

QD

QD

Annually

Annually

FY 16 – 17

FY 16 – 17

Annually

27 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

promote efficient/effective delivery of

this service

3. Careers

Advisory

Services

3.1 Implement Career Advisory Services

Review the Career Advisory Services to

determine the future direction of the

service

Conduct CAS school visits

Coordinate and conduct a National

Career Advisory Services Event

Provide walk-in services

Review report approved by June 2017

1 school visit report approved per year

1 report approved per year

Walk-in service report produced and

approved on annual basis

QD

QD

QD

QD

FY 16 – 17

Annually

Annually

Annually

4. Learning

Pathways

4.1 Coordinate the development of Learning

Pathways

Conduct situational analysis to inform

the development of Learning Pathways

Develop process and procedures

Develop Learning Pathway Policy

Situational Analysis report approved

June 2018

Process approved by January 2019

Policy approved by June 2019

RPPD & QD

RPPD & QD

RPPD & QD

FY 17 – 18

FY 18 – 19

FY 18 – 19

28 |

OBJECTIVE 3: To conduct research and formulate policy to provide sound Post School Education and Training

policy advice Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1. Policy

advice to

the Board

and

Minister

1.1 Develop, formulate and provide advice to

the Board and Minister on policies

relating to PSET and core functions of

SQA

Formulate policies on priority areas

identified for development

Delivery of NCSs & SQs policy

approved by June 2017

Recognition of Current Competency

policy approved by June 2018

Learning pathways policy approved by

June 2019

PSET Accessibility policy approved

by June 2020

RPPD & QD

RPPD & QD

RPPD & QD

RPPD

FY 16 – 17

FY 17 – 18

FY 18 – 19

FY 19 – 20

1.2 Profile existing national and international

agreements that impact on PSET sector

planning and development

Analyse agreements and provide

appropriate policy advice

1 profile approved per year

RPPD

Annually

2. Research

Informed

Developme

nt

2.1 Conduct Research on PSET priority

areas

Undertake research in priority areas to

assist with policy advice and planning

Survey of Employers Satisfaction

report approved by June 2017

PSET Graduates Tracer Survey report

approved by June 2019

Survey of Employers Satisfaction

RPPD

RPPD

RPPD

FY 16 – 17

FY 18 – 19

FY 19 – 20

29 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

Profile existing PSET research reports

to produce policy advice

report approved by June 2020

1 research profile approved per year

RPPD

Annually

3. Research,

Policy

Formulatio

n,

Strategic

Planning

and

Informatio

n Analysis

capacity

building

3.1 Implement professional development for

the RPPD personnel

At least 2 staff undergoing

professional development per year

RPPD Annually

30 |

OBJECTIVE 4: To provide strategic leadership and strengthen networking amongst Post School Education and

Training sector Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1. Strategic

leadership and

development of

PSET

1.1. Lead and promote cross sector

collaboration to enable a coordinated

and integrated PSET

Establish and Monitor Memorandum of

Agreements (MOAs)

Establish and coordinate SQA Advisory

networks

Administer Legislation

Review SQA legislation

Draft SQA Regulations

1 MOA established per year

6 Monitoring reports of MOAs

approved per year

1 Sector Advisory Group established

per year

4 PSET taskforce meetings conducted

per year

1 Quality Assurance Focus Group

meetings conducted per year

SQA reports prepared in accordance

with legislative requirements on

annual basis

Amended SQA Act in place by June

2020

SQA Regulations approved by June

2020

RPPD & OCEO

RPPD

QD & OCEO

RPPD & OCEO

QA & OCEO

OCEO & All

Divisions

OCEO & All

Divisions

OCEO & All

Divisions

Annually

Annually

Annually

Annually

Annually

Annually

FY 19 – 20

FY 19 – 20

31 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1.2. Develop, foster and maintain regional

and international links, networks and

cooperation

Maintain memberships with APQN,

INQAAHE, CHEA, EQAB and other

international and regional agencies

Maintain network with NZQA, VQA

and other QA agencies

Strengthen policies and operations of

SQA through positive contribution from

regional and international networks

3 meeting and conference reports

approved by Cabinet per year

4 workshops and work attachment

conducted per year

Appropriate and relevant Regional

and International best practices are

reflected in SQA Policies and

Operations

OCEO

All Divisions

All Divisions

Annually

Annually

Annually

1.3. Manage SQA Strategic and Operational

Plans

Conduct SQA Annual Strategic

Planning Seminar

Develop, implement, review and

monitor SQA Strategic and Operational

Plans

Planning Seminar conducted and

report approved by March every year

SQA input for SDS 2016-2020 review

and new SDS produced by February

2020

SQA input for ESP Quarterly and

Annual reviews produced

SQA input for the new ESP produced

by February 2018

PSET Strategic Plan 2016-2020

produced by December 2016

Report of the Mid-Term Review of

the Corporate Plan 2016-2020

RPPD

RPPD

RPPD

RPPD

RPPD

RPPD

Annually

FY 19 – 20

Annually

Annually

FY 16 - 17

FY 17 – 18

32 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

produced by March 2018

Mid-Term Review Report of the

PSET Strategic Plan produced by

March 2020

4 Annual Management Plan Quarterly

Review Reports approved per year

1 Annual Management Plan Annual

Review Report approved per year

SQA Corporate Plan and Statement of

Corporate Objectives 2020-2024

approved by March 2020

1 SQA Annual Management Plan

approved per year

RPPD

RPPD

RPPD

RPPD

RPPD

FY 19 – 20

Annually

Annually

FY 19 – 20

Annually

2. Communicatio

n Strategy to

promote the

SQA role and

PSET

generally

2.1. Implement and monitor the SQA

Communication Strategy

Produce and disseminate SQA

Newsletters

Produce information brochures on SQA

activities

Conduct awareness raising programmes

for TV and radio to inform the public of

SQA’s mandated functions and

objectives

4 Quarterly Newsletters approved and

disseminated per year

100 Brochures produced and

disseminated to stakeholders per year

2 awareness programmes conducted

per year

OCEO

OCEO

OCEO

Annually

Annually

Annually

2.2 Coordinate PSET Annual Conferences

Conduct PSET Annual Conference

Annual Conference conducted and

report approved per year

RPPD

Annually

33 |

OBJECTIVE 5: To achieve effectiveness, efficiency and sustainability of resources Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

1. Human

Resource

Managem

ent

1.1 Develop and review SQA Operational

Policies

Develop a Workforce Development Plan

Review at least 2 operational policies

Plan developed and approved by June

2017

2 policies reviewed by June 2020

CSD

CSD

FY 16 – 17

Bi-Annually

2. Budget

and

Financial

Services

2.1 Provide financial and accounting services

Coordinate and prepare budget bid

proposal to MoF

Prepare monthly, quarterly and annual

financial statements and reports

1 approved budget per year

Financial statements and reports

prepared accordingly

CSD

CSD

Annually

Annually

2.2 Manage the SQA Fees Structure

Review the SQA Fees structure

Revised Fees Structure approved by

December 2016

CSD

FY 16 – 17

3. Asset

Managem

ent

3.1 Implement and manage the Asset

Management System

Maintain and update the SQA Assets

Register

1 Asset stock take report approved per

year

CSD

Annually

3.2 Review SQA office space needs

Conduct review of the current office

space

Prepare proposal for funding

Review report produced by December

2017

Implement recommendation of the

report by January 2018

CSD

CSD

FY 16 – 17

FY 17 – 18

4. Administr

ation

Services

4.1 Provide efficient and effective

administration services

Manage and implement administration

systems and processes

Fortnightly payroll implemented per

year

CSD

Annually

34 |

Outputs Strategies and Activities Performance

Indicators

Responsible

Division

Timeframe

Staff attendance report produced each

month

CSD Annually

4.2 Provide quality services to the Board and

Minister

Prepare meeting documents and

coordinate Board and Board sub-

committee meetings

12 Board meetings conducted per year

4 Board sub-committee meetings

conducted per year

OCEO

OCEO

Annually

Annually

4.3 Ensure compliance with the Public

Bodies Act 2001 and Cabinet Directives

Oversee the implementation of the

Corporate Plan in accordance with

guidelines set by the MPE

Carry out duties and responsibilities

required of Directors from time to time

4 Quarterly Reports submitted to MPE

1 Annual Review report submitted to

MPE

4 Quarterly Reports submitted to MPE

RPPD & CSD

RPPD & CSD

OCEO

Annually

Annually

Annually

5. Managem

ent

Informati

on System

5.1 Implement the SQA Management

Information System

SQA MIS implemented by December

2016

1 Monitoring report approved per year

CSD

CSD

FY 16 – 17

Annually

5.2 Collect, analyse and disseminate PSET

performance data

Analyse data and produce the PSET

Statistical Bulletin

PSET Statistical Bulletin published

annually

RPPD

Annually

6. Audit 6.1 Conduct Financial Audit

Conduct Internal audits of all SQA

systems of internal control both financial

and non-financial

Conduct SQA Financial Audit

4 review reports to CEO produced per

year

Financial audit conducted and report

approved annually

OCEO

OCEO

Annually

Annually

35 |

FINANCIAL STATEMENTS

SAMOA QUALIFICATIONS AUTHORITY PROJECTED BALANCE SHEET

SAMOA QUALIFICATIONS AUTHORITY PROJECTED STATEMENT OF

INCOME AND

EXPENDITURE

36 |

SAMOA QUALIFICATIONS AUTHORITY PROJECTED STATEMENT OF CASH FLOW

Board Governance is incorporated in the Board Manual (Section 10) and is summarised as follow:

The Board will lay solid foundations for management and oversight

The Board will be structured to add value

The Board will promote ethical and responsible decision-making

The Board will safeguard integrity in financial reporting

The Board will ensure there is timely and balanced disclosure

The Board will recognise its prime accountability to the Minister

The Board will recognise the legitimate interests of stakeholders

The Board will recognise and manage risk

The Board will encourage enhanced performance

The Board will remunerate fairly and responsibly

37 |

SPECIFIC PROJECT & GOVERNMENT POLICIES

SPECIFIC PROJECT

The SQA will receive funds under the Education Sector Budget Support to implement activities

identified in the Education Sector Plan to achieve its objectives for this planning period in addition to

the government grant under the local budget.

SUPPORT FOR GOVERNMENT POLICIES

The last SQA Corporate Plan 2015-2017 and the Education Sector Plan 2013-2018 were developed

taking into account both the Strategy for the Development of Samoa 2012-2016 and the PSET

Strategic Plan 2008-2016.

The Full-Term Review of the PSET Strategic Plan 2008-2016 and the Bi-Annual Review of the SQA

Corporate Plan 2015-2017 in February 2016 informed the development of the SQA Corporate Plan

2017-2020.

38 |

ACRONYMS

ACEO Assistant Chief Executive Officer

AHCBC Apia Harvest Centre Bible College

APQN Asia Pacific Quality Network

APTC Australia Pacific Technical College

CAD Computer Aided Design

CAS Career Advisory Services

CDC Cabinet Development Committee

CEO Chief Executive Officer

CHEA Council for Higher Education Accreditation

CIS Collaboration and Impact Statement

CSD

DBCVTC

Corporate Services Division

Don Bosco College and Vocational Technical Centre

DBTC Don Bosco Technical Centre

ESP Education Sector Plan

FQRS Foreign Qualifications Recognition Services

ICT Information, Communication and Technology

IFTI Ierusalema Fou Theological Institute

ILO International Labour Organisation

INQAAHE International Network of Quality Assurance Agencies in Higher Education

LoP Laumua o Punaoa

MCIL Ministry of Commerce Industry and Labour

MESC Ministry of Education, Sports and Culture

MHILS Martin Hautus Institute of Learning – Samoa

MIS Management Information System

MIT Manukau Institute of Technology

MOAs

MPE

Memorandum of Agreements

Ministry of Public Enterprises

MWCSD Ministry of Women, Community and Social Development

NCSs National Competency Standards

NFL Non Formal Learning

NUS National University of Samoa

NZ

NZQA

New Zealand

New Zealand Qualifications Authority

PQF Pacific Qualifications Framework

PRQS Pacific Register of Qualifications and Standards

PSET Post School Education and Training

PTC Piula Theological College

QA

QAD

Quality Assurance

Quality Assurance Division

39 |

QMS Quality Management System

QD

RCC

Qualifications Division

Recognition of Current Competency

ROA Record of Achievement

RPPD Research, Policy and Planning Division

SAGs Sector Advisory Groups

SAME Samoa Association of Manufacturers and Exporters

SC Samoa School Certificate

SDS Strategy for the Development of Samoa

SQA Samoa Qualifications Authority

SQF Samoa Qualifications Framework

SQs Samoa Qualifications

SSLC Secondary School Leaving Certificate

SSMA Samoa Shipping Maritime Academy

SUNGO Samoa Umbrella for Non-Government Organization

TIAS Tesese Institute of Administrative Studies

TVET Technical and Vocational Education and Training

UNDP United Nations Development Programme

USP University of the South Pacific

UTVC

VQA

Uesiliana Technical and Vocational Centre

Vanuatu Qualifications Authority

YWAM Youth With a Mission

40 |

GLOSSARY

Accreditation a prescribed process through which the SQA endorsed an educational or training organization to offer PSET programmes Formal PSET Provider provides an education or training programme that leads to a qualification registered under the SQF Memorandum of Agreement is a formal protocol to trigger dialogue between the SQA and organizations involved in PSET activities Moderation the process used for assuring the assessment is fair, valid and consistent with the required standard, across a number of assessors and assessing organizations Non-Formal Education Provider organization that support and facilitate non-formal learning as well as individuals or workplaces that provides non-formal learning Non-Formal Learning organized learning that occurs outside the context of formal educational institutions Post School Education and Training (PSET) all forms education and training activities that occur outside of the school system utilising any structures mode of delivery Programme a coherent set of courses, modules, papers or units designed to meet the requirements of a qualification Programme accreditation process used to evaluate an organization’s capability of delivering an education or training programme to the required standards Provider an organisation or person that intends to offer or is offering PSET in Samoa Qualification formal certification that a person has successfully achieved all learning outcomes and/or competencies relevant to identified individual, professional, workplace or community needs Quality assurance a generic term for all activities which provide confidence that the educational and training services of an organization are being delivered to the required standard and in line with published goals and objectives Quality management system an integrated set of clearly defined organizational structures, policies, procedures, responsibilities and resources which are used to assure provision of education and training Registration of provider permission granted to an organization to set itself up as a legitimate education and training provider Registration of qualifications process used to recognise that a qualification has met the criteria for inclusion in the list of quality assured qualifications on the SQF Record of Achievement a national record of an individual’s formal and non-formal learning

achievements that have been quality assured by SQA

Samoa Qualifications Framework (SQF) is a classification structure indicating the levels and types of quality assured qualifications