Sam Cook - Service Manager

Supporting People in Salford

Who are Penderels Trust?• We are a leading provider of advice and guidance to disabled

people, most of whom are Direct Payment recipients

• We have been supporting people since 1988

• We are a user-led organisation with a firm focus on achieving outcomes

• We have strong governance with a board of trustees who have disabilities or healthcare needs or are carers

• We are currently working in 42 local authority areas and with 13 Clinical Commissioning Groups

Using Penderels Trust• Experienced, knowledgeable staff based locally in Salford

• We have been contracted to provide support to individuals in Salford since June 2012 with some staff “Tupe’d” from the previous provider

• We offer a full advice and guidance service to Direct Payment recipients, including help becoming a (good) employer, using care agencies and managing staff

• Referrals received via Salford City Council

• Services to those in receipt or looking to start a Personal Health Budget funded by Salford Clinical Commissioning Group.

What are Direct Payments?• A cash alternative from social services in lieu of

community care services.

• A service under Section 2 of the Carers and Disabled Children Act 2000 or Service 17A of the 1989 Children’s Act.

• To meet an assessed eligible need (except permanent residential care).

Eligibility

• Must have an assessed eligible need.• The service user has capital less than the eligible limit.• Will still be required to have a financial assessment to

contribute to their care.• Legally, a person must be able to consent (by whatever

means appropriate).• Must be able to manage a Direct Payment with or without

support.• User must retain control if via third party service.

Who can access Direct Payments?16+ (there is no upper age limit) with a:• Physical impairment• Learning difficulty• Sensory impairment• Mental health condition

Or are:• Carers• Parents responsible for disabled child• Disabled parents in their parenting role

Who cannot access Direct Payments?

• Certain people whose liberty to arrange care is restricted by mental health or criminal justice legislation.

• Some people who may be in receipt of compensation to support their care need.

• NB: service users who are subject to Section 117 aftercare arrangements are not excluded.

What can they be used for?• To meet an assessed eligible need• Personal care and household tasks• To employ personal assistants• To engage with an agency for support• Short term breaks, respite, external day opportunities• Transport• Involvement in social, leisure, educational and work

activities• Preventative services, carers ‘one off’ payments

What can’t they be used for?• In-house service provision• Long stay in a care home• Services arranged by other agencies• Health services• To pay close relatives living in the same household

(there are exceptions to this)

Our Services• Direct payment support services including employment support and

personal health budget support

• Payroll

• Financial management (Third Party Supported Accounts)

• PA Finder

• Training

• Other services available by agreement:o Personal Health Budgets (Support Planning & ongoing support)o Appointeeships and Deputyshipso Support planning and brokerage

Direct Payment Support

• Help to become a good employer, from placing advertisements to interviewing and job offers.

• Help with contracts of employer and terms & conditions• Using and managing a care agency package• Completing financial monitoring forms• Advice on employment law and accessing further help if required• Training on the records that need to be kept• Regular updates via newsletters• We support people who have a direct payment for social care or

who have a personal health budget

Payroll Services

• Specialist service supporting individuals who recruit their own personal assistant(s)

• Supporting over 7000 customers• We deal directly with HMRC so our customers don’t have to• We provide all the paperwork they need, including timesheets and a

payroll calendar• We have a direct debit (BACS) service so staff can be paid directly• Clear and straight forward charging structure• One regular contact within the Payroll Bureau• Regular updates on legislation

Managed Accounts• We manage individuals’ care monies through our Third Party

Supported Account service.• Allows individuals to focus on living their lives without the worry and

hassle of paying bills or staff wages.• Dedicated team ensures any anomalies are quickly highlighted • Financial risk is minimised, giving peace of mind to those with a duty

of care• Safeguards individuals at risk of financial abuse• Ensures all payments are made on time and staff paid correctly• Number of different options available to meet individual need• Robust internal processes ensures high quality service

PA Finder

In partnership with:

• PA Finder is a register of personal assistants who are looking for work supporting people with disabilities to live independently in their own homes in Salford.

• Direct Payment Employers (and those on a PHB) can use the register free of charge to find personal assistants quickly and easily.

• Employers are able to search for a personal assistant themselves or be supported as much as required by an Independent Living Adviser.

• More details can be found at:• www.penderelstrust.org.uk/salford• pafinder@penderelstrust.org.uk• 0845 6000 683

Training• Qualified internal team who can provide a number of courses

including:

– Good Employer workshop– Recruitment Tips– Personalisation for Personal Assistants– General awareness sessions on direct payments/personal

budgets

We can also help you find suitable training courses on a wide range of topics such as first aid, food hygiene and manual handling.

Appointeeships• A money management service that safeguards vulnerable adults• We manage both care monies and personal funds• Corporate appointee as authorised by DWP• Friendly and professional approach supporting a wide range of

people• Financial risk minimised giving peace of mind• Ensures all individuals supported receiving correct welfare benefits• Individual has one regular contact within Penderels Trust• Money mentoring service helps people retain their own financial

responsibilities

Support Planning & Brokerage• Experienced team supporting people to develop outcome focused

plans.• Our approach is a holistic one that supports people to choose the

lifestyle they want• We support the individual to prepare a plan that is owned by them in

a way that suits them• Our brokerage service helps support the individual to work towards

achieving the lifestyle they want• Flexible approach to meet individual needs• Excellent local networks• Meet National Brokerage Network standards

Referral for Support• Referral for support from Penderels Trust is sent from the Social

Worker/Team involved in creating the individuals Support Plan.– Support and advice can also be given for those looking at the option of a Direct

Payment prior to the plan being agreed, again if referred via the Social Worker.

• Referrals who have a potential employee identified (PA/Support Worker) will have a costing completed by Penderels Trust staff to ensure all employment costs (NI, annual leave etc) are covered.

• Referrals from Salford CCG come via the Clinical Commissioning Team based on the individuals circumstances.

• Private referrals for support can also be arranged.

Changes 2015 • From 30th June 2015 the Independent Living Fund (ILF) will close

with budgets being reallocated to local authorities. As yet how this impact those individuals in receipt of funding and their packages has yet to be agreed but is a part of the New Care Act coming into force from April 2015.

• Individuals in receipt of Social Care Funding (Direct Payments) are assessed by Salford City Council as part of a Financial Assessment to see if they need to contribute towards the cost of their support. (This does not apply to Children or Section 117 individuals). – For more info visit http://www.salford.gov.uk/care-assessment.htm

• Individuals fully Health Funded (PHB etc) do not contribute towards their support.

Changes 2015 • February:

– The government intends that Universal Credit will be rolled out to all Jobcentres and local authorities across the country

• April:– New Care Act comes into force – this is a huge subject!– The government is extending the £2,000 annual National Insurance contributions

Employment Allowance to those households that employ care and support workers.

• Autumn:– New Tax-free Childcare scheme starts to be phased in from autumn 2015 for

families with all parents in work, where each earns less than £150,000 a year and does not already receive support through tax credits or universal credit. Payment will be 20% – equivalent to the basic rate of tax – of their yearly childcare costs up to £6,000 per child. 

– Remaining working age DLA claimants begin to be reassessed for the personal independence payment

Changes 2015 • Autumn:

– Jobseekers aged 18 to 24 who are not in education, employment or training before claiming Universal Credit will participate in a period of intensive activity and job search support at the start of their benefit claim.

• Some / many of the changes and long term affects may alter depending on the outcome of the General Election in May

• The Care Act changes coming into force from April cover 500+ pages. See separate handout for Key Facts or visit: https://www.gov.uk/government/publications/care-act-2014-statutory-guidance-for-implementation#sthash.0d2cGu8e.dpuf

Changes 2015 • Useful Links:

– http://www.disabilityrightsuk.org/

– https://www.gov.uk/browse/benefits/entitlement

– http://www.salfordcab.org.uk/

– https://www.gov.uk/government/publications/care-act-2014-statutory-guidance-for-implementation#sthash.0d2cGu8e.dpuf

– https://www.gov.uk/government/publications/autumn-statement-documents

– http://www.salford.gov.uk

Contact Details

Penderels Trust Room 213

Salford Innovation ForumFrederick Road

Salford

Tel: 0161 743 3592Email: salford@penderelstrust.org.uk