Farmington Hills Salesforce Developer User

Group

Salesforce Apex Hours :-Einstein Intent

#SalesforceApexHours #FarmingtonHillsSFDCDug

Speaker :- Daniel Peter(Salesforce MVP), Amit Chaudhary

Date :- Saturday, OCT 28, 2017 11:00 AM EST

Venue/Link :- Online

Who am I ?

Amit Chaudhary

• Active on Salesforce Developer Community

• Blogging at http://amitsalesforce.blogspot.in/

• Co-Organizer of :- FarmingtonHillsSFDCDug

• Salesforce MVP

Our Speaker

Daniel Peter

2x Salesforce MVP

22x Salesforce Certified

Lead Applications Engineer, Kenandy

Bay Area Salesforce Developer Group

Organizer

Einstein Intent and the bigger picture

Einstein Platform ServicesEinstein Vision

Einstein Image Classification

Einstein Object Detection (Beta)

Einstein Language (Beta)Einstein Sentiment (Beta)

Einstein Intent (Beta)

Authentication to access the APIs

▶ One time (key): RSA Private Key – download

▶ Ongoing (token): OAuth 2.0 JWT bearer token flow

Sign up, get your RSA Private Key

▶ https://api.einstein.ai/signup

Use your key to get a token

https://github.com/salesforceidentity/jwt/bl

ob/master/JWT.apex

Easy way to get the token…

▶ https://api.einstein.ai/token

Intent Datasets

▶ CSV / TSV

▶ JSON

Intent Datasets

(location) Local Upload Remote URL

(format) CSV TSV JSON CSV TSV JSON

(transaction)

Sync 1 2 3 4 5 6

Async 7 8 9 10 11 12

Uploading datasets – 12 ways!

DEMO

Evaluating the ModelEvaluating the Model

1) Overall Accuracy Percentage train and test

2) F1 for each label3) Confusion Matrix

(wikipedia)

Data Prep Considerations

Might need to clean / combine / reclassify /

de-dupe your examples and labels

You need at least 5 examples per label

Duplicate examples will only be added in the

first label they appear in

Labels can only be 180 characters. They

don’t need to be words.

Examples needs to be words to produce a

decent model.

Thank You

Thank you for attending the session.

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