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Tables, Carrels, Workstations

Shelving, Circulation Desks, Display Custom Designs

Contents

Introduction Pg. 1 How to Find Projects ......................................................................1 How to Sell Projects ........................................................................1 Typical Library Project Breakdown ...............................................1 Identifying the Decision Maker .....................................................2 General Library Furniture Information .................................2 & 3

Project Pointers Pg. 4 Getting Started ................................................................................4 Shelving Tips ...................................................................................5 General Shelving Information .......................................................6 Reference Area Tips ........................................................................6 Periodicals Area Tips ......................................................................6 Circulation Desk Tips .....................................................................7 Study Area Tips ........................................................................7 & 8 Display Area Tips ............................................................................8 Technology Furniture Tips .............................................................8 Project Registration ........................................................................9

Making the Sale Pg. 9 Unique mediatechnologies® Products ...........................................9 mediatechnologies® Diverse Shelving Lines ................10 Competitor Breakdown ................................................................. 11 mediatechnologies® Product Features ........................................12 mediatechnologies® Sales Tools ..................................................13 Library Planning Questionnaire ...................................13 Portfolio ..........................................................................13 Table Catalog ..................................................................13 Benchmark™ Catalog....................................................13 mediatechnologies® Binders .........................................14 mediatechnologies® Samples ........................................14 Request for Literature Form ..........................................14 Drawings and Renderings ..............................................15

Reference Pg. 16 Terms to Know ..............................................................................16 Sample Quote ................................................................................17 Competitors’ Product Comparison ...............................................18 Contract Grade Shelving ................................................18 Moderate Grade Shelving ..............................................19 Bretford Legacy vs 31-Series .........................................20 Bookstack Planning Guide ...........................................................21 Project Registration Form ............................................................22 Library Planning Questionnaire ...........................................23 - 25 Samples and Sales Aids Policy .....................................................26 Request for Literature Form ........................................................27 Laminate Products Care & Maintenance ....................................28 Veneer Products Care & Maintenance ........................................29 Fabric Products Care & Maintenance ........................................29 Safety & Maintenance Tips ..........................................................30 Contact Information .....................................................................31 Terms & Conditions .............................................................32 & 33

1

Chapter Name

Finding library furniture projects is very similar to fi nding other school or commercial furniture projects. Schools will be purchasing library furniture as part of bond funding or directly from the general funding and in some rare cases from a parent/teacher organization.

Projects can be found via: • Construction Lead Services (such as CMD/Reed, Dodge, Builder’s Exchange, Onvia, and others) • Architecture/Design Organizations • State Government and School Websites • Advertisements in Local Media (such as the newspaper)

K-12 Library Furniture Projects: • In Construction bid packages under Casework package (either Division 11 or 12) • In furniture bid packages put together by Architect or Design organizations • In furniture bid packages by the purchasing or facilities offi ce within a particular school district • In non-bid situations via purchasing or facilities offi ce within a school district • Via State Contract (if applicable)

College/University and Public Library Furniture Projects: • In furniture bid packages put together by Architect or Design organizations • In non-bid situations via library director (this would occur on smaller sized projects) • Via State Contract (if applicable)

Table Projects: • In furniture bid packages put together by Architect or Design organizations • In furniture bid packages by the purchasing or facilities offi ce within a particular school district • In non-bid situations via purchasing or facilities offi ce within a school district • Via State Contract (if applicable)

How to Find Projects Introduction

How to Sell Projects

The typical library project will have the following processes; • Initial meeting with customer • Proposed design/specifi cations (if not done by architect) • Make Revisions/Corrections • Project goes out to bid/quote* (if necessary) • Project is awarded • Select fi nishes if not already selected • Visit Site to make fi eld measurements • Make appropriate changes prior to manufacturing based on fi eld measurements • Installation of project • Walk through the project and create a punch list of items to complete (if necessary) • Install/Complete any punch list items

Please note that fi eld measuring is very crucial and will allow you to recognize and correct any potential problems such as window sill heights being too short, wall lengths being too short, electrical and thermostat locations are different than originally planned for, etc. This will save your organization and your customer time, money and headaches. The project should be completed as seamless as possible so that your customer is pleased.

Typical Library Project Breakdown

* A sample Quote can be found in the Reference section.

2

For library furniture, typically the librarian, as well as the principal, will be making some decisions but may not be the fi nal decision maker. It will be important to have a relationship with the librarian and principal.

If the library furniture is part of the construction phase or if the library furniture is packaged in an architectural bid for loose furnishings, than the architect or designer working on the project will most likely be decision maker. Typically the school will approve the recommendation of the architect or designer. Typically there will be a listing of approved manufacturers and the lowest approved bidder will be awarded the project. If the library furniture is part of a package derived from the district’s purchasing or facilities offi ce the purchasing agent for facilities manager will be the fi nal decision maker. Their will always be exceptions. Price may not be the fi nal decision maker. If purchasing agents are not familiar with the product of the low bid or if he/she has a favored product that is more expensive and has reason to qualify another package, than the low bidder may not receive the package.

When selling tables there may be a number of individuals that will be part of the decision making process. They include but are not limited to instructors, tech directors, principals, purchasing agents and superintendents. If the designer or architect is putting the package together it will still be worthwhile to contact the owner because they will have a say what products are selected.

Identifying the Decision Maker Introduction

General Library Furniture Information

Types of Materials used in School Libraries: All levels Lower Schools High Schools • New Books • Picture Books • Business reference • Reference • Easy Readers • Computer manuals • Non-Fiction • Games, toys and crafts • Technical materials • Biography • Book kits • Fiction • Short stories • Periodicals • Paperbacks • Books on tape or CD • Movies on VHS or DVD • Music on tape or CD

Custom chairs and nesting tables with custom curved bookcase and 3-form panel detail

3

In the K-12 market, typical products required for elementary school, middle school and high school level library projects will differ.

Elementary School • Perimeter is usually no higher than 60”, unless there are windows • Double Faced units are typically 42”high • Picture Book Shelving is typically desired in some portion of the library • Tables are typically 27”high • Seat height for chairs is typically 16”high • Circulation Desk height is typically no higher than 32”high • Design is usually bright in terms of fi nish selections • Typically uses Bookmark and “Non-Detailed” Products • Some Computers will be located within the media center

Middle School • Perimeter ranges from 60-84”high, unless there are windows • Double Faced units range from 42-48”high and some are typically mobile • Tables are typically 29”high • Seat Heights are typically 18”high • Projects tend to have some design fl air • Some projects will include lounge areas • There will be increase in the number of computer used in the media center, possibly enough for one class High School • Perimeter is typically 72-90”high, unless there are windows • Double faced units can range from 48”-90”high, lower shelving is typically mobile • Tables are typically 29”high • Seat Heights are typically 18”high • Projects tend to have more design fl air and there is typically more money available • There will be a number of computers used in the media center, most likely enough for one class. A number

of times there will be a computer lab off the library dedicated for library use. • Most projects will include lounge areas

College/University and Public Library • Shelving will almost always be cantilevered steel shelving with wood end panels and canopy tops (canopy

tops can also be steel) • Typically there will be “non-standard” designs. The owners will want to have a “unique” library and will

want it to be tailored to their taste • Smaller projects will tend to be traditional, whereas larger projects will tend to be contemporary • Projects will typically be bid complete, however in some circumstances the desks, end panels and canopy

tops will be bid as a millwork package and the “loose” furniture will be bid separately.

General Library Furniture Information Introduction

4

Getting Started Project Pointers

Before you arrive the “Customer” has determined a ‘vision’ for the library. Whether new school construction or renovation, the role of the library has been determined through the development of educational specifi cations. It is our job to help select the furnishings that will compliment the plan, and that requires asking a lot of questions to make sure we both understand and support the goal.

Today’s Library Challenges • Changing role of library in schools: new name, new focus • Fewer print materials and more on-line resources • Collaborative spaces • Integration of technology • Limited funding • Smaller space allocation

Traditional Functional Areas • Circulation and service areas • Collection (books) • Independent reading and study • Storage • Storytelling • Work space for staff

Updated Spaces • Computer workstations and labs • Instructional areas • Group activity areas • Teacher meeting and work areas • Area for student displays and exhibits • Social settings • Business meetings

Questions to Ask • What are the dimensions of the library and is a blueprint/CAD drawing available? • How many students will be attending the school now and at capacity? • What grade levels will utilize the library? • How many classes need to be accommodated in the library at one time and do they need designated areas?

Is the library used as a study hall? • Are staff and other meetings held in the library? • Other than ADA requirements, are there other special needs for the library? • Have they visited other libraries to get ideas? • What do they like, and not like, about their current situation? Are there educational mandates that will alter

the content and focus of the library?

The Library Planning Questionnaire is an important tool for this step of a project.

Custom Reading Tree with Slatwall end panels for cantilevered shelving

and chair with custom leaf detail

5

Shelving, usually referred to as ‘bookstacks’ or ‘stacks’ by librarians, come in two basic types;

Pin-style • construction all wood, wood with steel shelves or steel frame style (31-Series) • variety of shelf styles includes wood, steel, picture book, multi-media or periodical display • optional book supports - clip on back of steel shelves • mobile units - provide fl exibilityCantilever • shelves are easy to adjust in 1” increments • thin line shelves ¾” thick • many heights up to 90” high • many shelving depths • extensive line of accessories • canopy tops and end panels optional

Shelving Design Tips • Arrange the collection into defi ned areas for Reference, Fiction, Non-Fiction, Periodicals and special items

(short stories, foreign language, readers, etc.) • Consider the fl ow: books must be logically arranged. • Minimum aisle space is 36” with 42” recommended by ADA. • Consider sight lines and supervision • Include seating in the stacks to avoid fl oor sitting • Be wary of actual versus nominal dimensions. There is sometimes a big difference. This includes heights as

well as depths. Check actual product dimensions especially if you are installing below window sills or in tight corners.

• Review lighting plans to ensure that aisles are properly illuminated especially in tall stacks.

Questions to Ask • How many volumes are in the current collection? • At student capacity, how many volumes will need to be housed? (Note that most states require a minimum

of 10 books per student.) • What depth shelving works best for the collection: 10” or 12”? • Will paperbacks be stored with the collection or in spinners or separate shelving? • What is the bookcase preference: all wood, steel shelves, laminate top, wood backs? • What additional media types will be stored in the library? Any security requirements? • Is there need to differentiate age levels? • How is the library supporting curriculum?

Shelving Tips Project Pointers

The Bookstack Planning Guide contains more helpful information to consider. A copy can be found in the Reference section of this guide.

6

Reference Design Tips• Reference books are oversized and need a minimun of 12” between shelves

• Select 48”H shelving for best fi t and ease of use • Sloped reading tops facilitate shelving use • Tables and seating should be close to books • Atlas and dictionary stands fi t well in this area • Since considerable research is done in reference, computer workstations or laptop computers may be

available to students

Questions to Ask • How will students use the reference area? • Should it be adjacent to non-fi ction? • Are Readers Guides utilized? • How many encyclopedia sets are used? • Are electronic resources used more than books? • How many computers are needed? • Does the librarian require a separate reference desk on the fl oor?

Reference Area Tips

Periodicals Area Tips

General Shelving Information Project Pointers

General Information • Shelving section width 3 feet • Shelving depths 10” Standard 12” (Typical) Reference and Picture Books 15” Multimedia, Specialty, Periodicals • Shelving capacity estimates (approximately 3/4 full) Nonfi ction 8 books/linear ft. Fiction 10 books/linear ft. Reference 6 books/linear ft. Juvenile fi ction 13 books/linear ft. Juvenile non-fi ction 13 books/linear ft. Picture books 20 books/linear ft. Childrens’ Reference 8 books/linear ft.

Periodicals Design Tips• Three to four magazines fi t across a shelf

• Back issues can be stored under sloped shelf • Newspapers can be displayed on newspaper bookcases or newpaper display tables

Questions to Ask • How many different magazines will be displayed? • How many years of back issues are maintained? • How are newspapers maintained? • Type of area desired? • Number and style of lounge chairs?

Bookmark Dictionary and Atlas Stands

Magazine Display Shelving with Metro Detailed End Panels

7

Circulation Desk Tips Project Pointers

Circulation Design Tips • Desk height should be designed to accommodate student size • Allow at least 6 ft. of clear space in front of the circ. desk for traffi c • Allow space for book trucks and copiers nearby • Make sure sight lines allow for adequate supervision of students • Include at least one book drop in the desk preferable near the library entrance • Watch placement of computers as they can interact with security systems

Questions to Ask • What functions will be serviced from the desk? • How many people will work at the station? • Will the librarian have a separate offi ce? • How many computers? Other equipment? • Will there be self-check out stations? • Identify all equipment to be housed; determine electrical and data requirements.

Study Area Tips

Study Area Design Tips • It is recommended that seating capacity of a school library range from 12 to 30 percent of student enrollment • Rule of thumb; an elementary school library should accommodate at least one and a half classes and a high

school library sould accommodate three classes • Provide a variety of table sizes for differing study needs. Round talbes invite conversation; square tables are

easy to reconfi gure and provide a good use of space • Allow at least fi ve feet between tables • Avoid placing seat backs along heavily used traffi c lanes • Computer workstations should be a minimum of 36” wide with 42” or 48” preferable

Questions to Ask • How many students will be seated in the library at one time? • What is the preference for shape and size? • In a multi-grade environment does the library require two seating heights? • Should chairs be upholstered or all wood? Side or with arms? Sled base or Post leg? • What supervision is require3d for computer stations?

Recommended Chair and Table Heights • Chair seat height • K-Grade 2 14” • Grades 3-4 16” • Grades 5-6 18” • Grades 7 and up 18” • Table Heights • K-Grade 2 25” • Grades 3-4 27” • Grades 5-12 29” • Computer workstation 27” - 29” • Computer, stand-up height 39” • Wheelchair accessible, adult 28” - 34” • Wheelchair accessible, K-Grade 5 26” - 29”

Bookmark Tables with 2-Position Chairs

Malibu Circ Desk with Puzzle Detail

8

Study Area Tips Project Pointers

More Table Tips • Stretchers or aprons add strength to tables (Stretchers used on tables 60” and longer) • Aprons reduce the clearance space under the tabletop; dimensions may need to be adjusted to allow

suffi cient leg clearance • Tables without aprons or atretchers are more accessible to users in wheelchairs • The barrel and bolt joinery is the best quality • Metal to metal connections offer the most strength • Wheels, or casters, can be added to tables that need to move regularly • If budget is a concern, look at standard utility tables such as SST in upgraded fi nishes

Display Area Tips

Display Design Tips • Be aware that school libraries are also in the business of marketing books • Use entry areas to make a strong, positive and inviting statement • Use mobile shelving to create interesting feature areas or for new book displays • Recommend engaging displays for childrens’ areas

Questions to Ask • What does the library want to communicate to users? • Where will new books or feature items display? • What programs would a display item enhance? • Is there is Storytelling Area?

Technology Furniture Tips

Design Tips • Consider equipment fi rst. The type of computers, sizes of monitors and CPU’s will dictate the table sizes. • Computer workstations can integrate with the library furniture in style and fi nish.

Questions to Ask • Will there be dedicated OPAC stations? Stand up, sit down, in one area or distributed? • How many computer workstations for group work and for what size groups? • Will laptop computers be used in the library and in what setting? • What about projectors, projection screens and other audio/visual equipment?

Custom Kiosk

Bookmark starter and adder carrels WCT with Metro detail

Charleston OPAC station

9

Chapter Name

It is important for dealers to recognize product offerings that are unique to mediatechnologies® when specifying and selling library and table products. These unique products will give dealers the upper hand for projects that will be going out to bid and can help to create a “spec-lock”. These products include, but are not limited to;

Tables & Carrels (Library and Computer) • Charleston • Puzzle • Cirrus • WCT Tables (also with optional designer detail on wood end panels) • Trix • Malibu (both Wood and Metal frames) • OTZ • Radius

Circulation Desk • Malibu • Keystone • Metro • Custom

Bookcases • 31 Series Shelving • Lexington • Malibu • Metro • Charleston • Puzzle • Custom Designed End Panel

For the best results try to mix up projects. For instance include the Cirrus tables for the computer tables, use the OTZ for the reading tables with a modifi ed desk and standard shelving. There is an infi nite amount of possibilities when designing and specifying a library. By steering your customer towards products that are unique, you will increase your chance for success.

When working on the design of a project, library or tables, it will be benefi cial for your organization to register projects. mediatechnologies® is an non-exclusive line, although we do not consider this brand to be an open line. Project registration allows us to protect the organization who is working a project. Once a dealer has made contact with a potential customer, the Project Registration Form should be fi lled out and faxed to our main offi ce at 231-861-6678. A copy of this form can be found in the Reference section of this guide and there is a link to the pdf fi le on our website.

Project Registration Project Pointers

Unique mediatechnologies® Products Making the Sale

WCT with Charleston Detail End Panels

Puzzle Detailed End Panel

Cirrus Table

Trix Table

Otz Table

Metro Circ Desk

Malibu Tables

Malibu Circ Desk

Custom Circ Desk

See pg. 12 for End Panel Details

10

mediatechnologies® Diverse Shelving Lines

mediatechnologies® has the broadest group of shelving lines in the market. We offer our Contract line (Bookmark), which includes all Designer lines from Metro to Puzzle designs). The Contract line is our architectural construction and is further described in our Manufacturer Product Comparison chart in this booklet, as well as in our Specifi cation Book.

The next product offering is our 31 Series. This construction is able to compete against Bretford’s Legacy line. No other manufacturer has a line that meets and exceeds the design and specifi cations of the Legacy shelving line. This product line combines wood and metal for a contemporary look. End panels can be detailed to designer lines in a similar fashion as the Contract line.

The third shelving option is our Benchmark™ line. This line is our value-engineered line that can match up with product lines such as Texwood and other “Moderate Grade” product lines (further described in our Manufacturer Product Comparison chart in this booklet). The construction basically varies from our Contract line in our base and top connections to the end panels. This line also has limitations that the Contract line does not have. Bookcases are NOT fi eld-modifi able and the product offering is NOT customizable.

These three types of construction allow you to provide your customer with several options without having to change product lines or limiting their choices. We provide you with the tools to meet all of your customers needs.

Unique mediatechnologies® Products Making the Sale

Bookmark Metro Transit Twist Lexington

Heritage Checkmate Charleston Malibu Puzzle

Benchmark™ 31-Series

11

There are several library furniture manufacturers throughout the United States. They can be grouped into the following categories:

Contract Grade • Agati (National, typically only public library) • Brodart (National) • mediatechnologies® Contract (Semi-National) • Palmieri (Semi-National) • Worden (National)Moderate Grade • Blanton & Moore (Jasper Library) (Semi-National) • Bretford (National) • Buckstaff (Semi-National) • KI (National) • Library Bureau (Regional) • mediatechnologies® Benchmark (Semi-National) • Paladin (Regional) • Russwood (Regional) • Tesco (Semi-National)Low Grade • Fleetwood (Semi-National) • Paragon (Semi-National) • Texwood (National)

Special Considerations about Competitors’ Products:

• We are priced competitively against all manufacturers listed in the Contract and Moderate Grade groups.

• Manufacturers in the Contract group have the ability to use multiple wood species and architectural materials and can manufacture almost any design. Our advantage is typically price and fl exibility on custom projects.

• Manufacturers in the Moderate group will have are harder time bidding on custom projects and may get hung up with special wood species and other architectural materials. These manufacturers will typically be less expensive on standard products so by adding a custom detail or upgraded product, your ability to be more competitive will greatly increase.

• Another trick of the trade is to offer voluntary alternates. For instance, when computer carrels are specifi ed use our WCT table with wood end panels. Your customer will receive the same functionality and save about 40%. Another idea would be to offer a deduct on projects where continuous canopy tops are specifi ed. Typically canopy tops will add about 10% to the bookcase cost. Canopy tops are merely decorative and are not necessary on wood shelving units.

• Out of the groupings listed above Bretford and mediatechnologies are the only companies that offer a “hybrid” bookcase consisting of wood end panels and tops with steel shelves and center frame support. Our 31 Series is able to bid as equal against Bretford’s Legacy series and we tend to be 10-15% less on projects. We also have the ability to customize end panels, whereas Bretford does not. Another thing to note is that no other manufacturers can bid against these product lines as equals.

See Competitors’ Specifi cation Comparison Chart in the Reference section for more details.

Competitor Breakdown Making the Sale

12

Understanding the following Features & Benefi ts chart below can be a great tool for presenting product to customers:

Feature Benefi t

Contract Shelving1) Four sided toe assembly (Fig. 2, A) • Provides strength and rigidity

2) EQ shelf pin (Fig. 1) • Prevents end panels from bowing by pulling the shelf to the end panel using the weight of the books

3) “Z Bracket” (Fig. 2, B) • Creates metal-to-metal connection at bookcase top to prevent loosening

4) 9-Ply panel material • Creates a balanced material superior for bookcase construciton

5) Veneer selected for color and grain • Allows for uniformity throughout library 6) Back panel is captured on 4 sides (Fig. 2, C) • Creates rigidity and prevents racking

Reading Tables1) Leg plates are assembled to leg via • Provides rigidity

a double barrel nut and (2) 5/16-18 bolts 2) Leg plate is 5” x 5” x 5/16”thick • Provides rigidity 3) Leg plate is attached to table top via • Provides rigidity 5) 5/16-18 bolts per leg (Fig. 3) 4) Table edges are glued at 190° • Ensures superior strength

Circulation Desks1) All circulation desk components are factory • Allows for easy set-up and minimal installation

assembled 2) All circulation desk components are modular • Allows for easy reconfi guration and set-up

Fig. 1 Fig. 3

Fig. 2

A

B

C

mediatechnologies® Product Features Making the Sale

13

Portfolio

The portfolio is a great to use when initially meeting with customers to design a library. The portfolio was created to be used as an idea book reviewing all standard product lines, as well as custom projects mediatechnologies® has completed in the past. Quite often the custom projects will get the owner thinking and will come up with a custom design that will help you be viewed as the expert and give you the edge. This is also a great tool to use when meeting after a bid. In most cases the owner will request a post bid meeting and the portfolio will give the owner comfort in knowing that they will be happy with selecting your organization.

Library Planning Questionnaire

The Library Planning Questionnaire allows you to get the necessary information to help plan and design the library space. This again will increase your customer’s comfort level. A copy of the form is in the Reference section of this guide.

mediatechnologies® Sales Tools Making the Sale

Tables Catalog

The Tables Catalog features several unique designs for classroom, computer labs and contract furniture solutions for K-12, higher education and commercial projects. Design and function oriented, these product lines are targeted to sell at a moderate pricing range. The table designs include limitless laminate selections, plentiful edge options and fi nishes. Customization is also a feature to keep in mind. Custom sizes, modifi ed designs, non-standard fi nishes are all possible so use your imagination to help create a spec lock.

Benchmark™ Catalog

The Benchmark™ product line was created to compete against lesser priced furniture manufacturers, such as Texwood. The Benchmark™ line features simple designs and quality products with your customer’s budget in mind. The Benchmark™ line is complete and full product line but has some limitations. The Benchmark™ line is only manufactured in oak. Products are also typically not modifi able for design or for custom dimensions.

14

mediatechnologies® Sales Tools Making the Sale

mediatechnologies® Binders

Binders are an assembly of several resources. It includes a Portfolio, Bookmark Catalog, Tables Catalog, Seating Catalog, Benchmark™ Catalog, one of each individual product cutsheets, and a Library Specifi cation Book. Other items may be added such as pricers and cd’s containing various digital assets, etc.

mediatechnologies® Samples

We offer samples at little or no charge (see Sample and Sales Aid Policy in Reference section for details). Finish samples for our wood stains, powder coat colors, PVC edgebanding, laminates, and fabrics are available and we can order samples for many things. We can also provide our customers with small sample bookcases, table corners with legs, worksurface edges and many other products.

Request for Literature Form

The Request for Literature Form is a useful tool for customers and within Silver Street. It is a list of our offerings for samples and printed literature as well as some of the digital assets available. There is a copy of this form in the Reference section of this guide and there is also a link to the pdf fi le on our website.

Bookmark Catalog

The Bookmark Catalog includes the entire Bookmark Library line as well as our 31 Series steel frame shelving line. Bookmark is the base product line for our contract library furniture which includes Metro, Lexington, etc. (See page 10). Both the Bookmark and 31 Series lines may be modifi ed and are available in wood species other than oak.

Seating Catalog

The Seating Catalog contains library seating including reading chairs, stools, lounge seating and occasional tables. A variety of designs and fi nish options make these products suitable for many applications.

15

Your customers will want to make the library custom in one form or another. This can be as simple as adding a detail on bookcase end panels or as elaborate as a custom circulation desk, shelving and tables throughout the library. It will be likely that your customer has a few ideas of their own. Find out what these ideas may be and how you can incorporate them into the library. Another good idea is to tie in architectural details from the building such as carpet or paint patterns, building details or logos.

mediatechnologies® Sales Tools Making the Sale

For custom projects we can also generate full color renderings. Your customer wants to make sure that what they are getting is what they really want. If you can provide your customer with as much information as possible, your customer will feel comfortable with you and you will also limit the chance of providing the customer with something they do not want.

Drawings and Renderings

We can work with you to provide 2D and 3D drawings for your customers’ projects. Drawings would include the fl oor plan and any custom pieces. This will be an effective tool to allow your organization the opportunity to write the specifi cations and bid package, giving your organization the upper hand. We can also work with you to provide an equipment list for bidding purposes.

16

Terms to Know Reference

• Bookstack or stacks are a terms Librarians use for shelving. • Collection is a term that encompasses all of the holdings, or inventory, of the Library. • Periodicals are print copies of newspapers, magazines or journals. • Non-Fiction describes all parts of the collection except fi ction and is subdivided by categories for ease of

arrangement. • Dewey Decimal System is the system of classifying books and other publication in main classes designed

by a three-digit number and subdivisions shown by numbers after the decimal point. This system is used to determine the fl oor plan of the collection. Book sizes will vary depending on the category.

• Fiction Collection describes materials arranged alphabetically by author. These books are fairly uniform in height and allow for more capacity per section.

• Multi-Media Collection can include a variety of media formats such as CDs, DVDs, videos, etc. These are typically organized by type of materials such as Books on Tape, Movies and Music.

• Picture Book shelving typically has dividers, either fi xed or adjustable, to support these oversized, but very thin children’s books.

• Reference Area is the space allocated to look-up functions including card catalogs, both physical and computerized and periodical indexes. Few libraries still have the periodical reader guides (and index tables). Most all of these functions have been fully computerized.

• Periodicals Area is typically allocated to the current year’s magazines and journals. After one year these are usually relocated to a “back issues” area if kept at all.

• Lounge Seating is typically adjacent to the Periodicals area to allow for comfortable reading. • COM refers to “customer’s own materials” for use on chairs and lounge furniture. This is fabric that is

purchased by the customer and sent to the manufacturer for upholstery. • Display + Storage shelving allow for back issues to be stored behind display shelving. Since fewer back

issues are stored because resources are available on-line, this saves space and keeps the collection under control.

• Circulation Area refers to the area allocated to charging-out and returning materials borrowed. • Reserve materials and Ready Reference materials are housed at the circulation. • Study tables come in a variety of shapes and sizes including rectangular, round and trapezoid. Tabletops

are available in particleboard or veneer core with high pressure laminate (HPL) surfaces. Custom veneers and linoleum tops are also available.

• Study carrels provide some defi nition of space and privacy. • Technology carrels provide workspace delineation and accommodation for cords and cables as well as

computer peripherals. • Sled base chairs add stability and distribute weight more evenly. • 2-position chairs have a sled base with rocker position allowing students to lean back in the chair. • Slatwall end panels provide for hanging displays or signage on the end of shelving ranges. • A Kiosk is any type of small structure that can be used to display products or information. • Big Book, Atlas and Dictionary Stands provide storage for specialty items that are either frequently

referenced or hard to fi t on book shelves. • OPAC stations are online public access catalog computer stations. • Computer tables may vary in style and design but basically provide cord and cable management and

accommodate for computer peripherals. • Computer carrels provide some delineation of space for users and should typically be wider to

accommodate monitors and keyboards along with books and papers.

17

SO100614Quotation Number:

Make Job

1/8/2008Quotation Date:892 Industrial Park DriveP.O. Box 159Shelby

Silver Street Inc Quotation

Item ID/DescriptionQty Price Each AmountUM

Phone 231-861-2194 Fax 231-861-6678

Attn:

MI 49455-0159 USA

Johnson Elementary4521 Water RoadWhitehall MI 49461

Terms:

Ship Via:YOUR ORDER NO. DESCRIPTION

ABC School

BILL TO SHIP TO

FOBShelby, MI

QUOTED BYJake Seaver

Wt Disc List PriceClass

Revised Date: 1/8/2008

Charleston Shelving DF Starter 42`H X 24`D28-4224-MOBEa.18 $601.16000 $10,820.88

42"H X 37"W X 24"D, oak, mobile, with 4 adjustable and 2fixed shelves

129 85 62 % $1582.00

Bookmark Table 48` Diameter X 27`HB0048T-27Ea.6 $379.62000 $2,277.72

48" Diameter x 27"H, oak, HPL top, standard edge, standardlegs

92 85 62 % $999.00

Bookmark Post Leg Teen Chair 16`HBM-16AEa.24 $102.00000 $2,448.00

17"W X 17.5"D X 29.5"H, oak, seat height 16", wood seat andbackrest, post leg

22 175 60 % $255.00

Vector Float Top Rectangle Table 24`D X 60`WVTF-E2460-2C-29Ea.6 $279.72000 $1,678.32

24"D X 60"W x 29"H, Floating top rectangular table, 3mm woodedge, steel frame with set of 2 casters

62 85 64 % $777.00

Bookstack Seat 18`H X 16`D Mobile21-1816PBS-MOBEa.4 $384.56000 $1,538.24

18"H X 37"W X 16"D, oak, grade 2 fabric

79 150 62 % $1012.00

Freight EstimateFREIGHTEa.1 $1,245.00000 $1,245.00

Notice: Due to rapidly increasing fuel cost a surcharge may beapplied to the freight quote if the delivery date exceeds 30(thirty) days from the date of the original quote.

Any additional and/or unaccounted charges not included in thefreight quote for Address Changes, Delivery Notification,Scheduled Appointment Delivery, Lift Gate, Inside Delivery,Freight Class Code Change, Reschedule and/or Re-deliveryCharges will be added to the freight amount quoted.

0 %

Finish to be Cherry on Oak. Laminate and fabric to be selected at a later date. Leadtime is 6-8 weeks afterreceipt of complete order.

Notes:

$20,008.16

Subtotal:

Total:

$20,008.16$0.00Sales Tax:Totals

Page 1 of 1

$, . ;($, . )

$, . ;($, . ) $, . ;($, . )Unless noted otherwise, pricing assumes: wood species - oak, standard finish options, standard HPL offerings and powder coat options. This quote is onlyfor the items and quantities listed. No representation is made as to the quantities and items required for the project listed. This quote is valid for 30 daysfrom the date listed above. Notice: due to rapidly increasing material and fuel cost a surcharge may be applied to the product prices if the invoice ordelivery date exceeds the valid date of the quote.

Sample Quote Reference

18

Competitors’ Product Comparison Reference

Category Company Name

Agati Brodart Buckstaff mediatechnologies® (Contract) Palmieri Worden

End Panel MaterialSolid Wood 1"Thick

5 Ply Hardwood Plywood Starters Only

7 Ply Hardwood Plywood

11 Ply Hardwood Plywood

Solid Wood 3/4"Thick Adders Only

3-Ply Particle Board ?

Shelf MaterialSolid Oak 3/4"Thick

Solid Oak 1"Thick

Solid Aspen/Oak 3/4"Thick

Solid Maple/Oak 3/4"Thick

1"Thick Hardwood Plywood Optional

Shelf PinsThreaded Rod

5mm Pin

"Earthquake" Pin

Cornice Top; Attachment to End PanelFour Sided Wood Frame ?Metal "Z" Bracket

Metal "L" Bracket

Base Connection4-Sided Glued/Screwed Box w/ metal to metal connectionPartial Box Construction metal to metal

(2) 35"L x 4"H x 1"T panels with "L" Bracket, metal to metal

Contract Grade Shelving

19

Competitors’ Product Comparison Reference

Category Company NameBlanton & Moore® (Jasper Library)

KI Library Bureau

mediatechnologies® (Benchmark™)

Palladin Russwood Tesco Texwood

End Panel MaterialSolid Wood 1” Thick

1” Thick Hardwood Plywood T Series

Solid Wood 3/4” Thick C Series

1” Thick 3-ply Particle Board

1 3/16” Thick 3-ply Particle Board

Shelf MaterialSolid Oak 3/4"Thick

Solid Oak 1"Thick

Solid Aspen/Oak 3/4"Thick

1” Thick 3-ply Particle Board

1” Thick Hardwood Plywood Optional

Shelf PinsThreaded Rod

5mm Pin

"Earthquake" Pin

Standards

Cornice Top; Attachment to End PanelFour Sided Wood Frame ? ?Metal to Metal via Cams

Metal "L" Bracket

Base Connection4-Sided Glued/Screwed Box w/ metal to metal connectionPartial Box Construction metal to metal(2) 35"L x 4"H x 1"T panels w/ "Z" Bracket, metal to metal

Moderate Grade Shelving

20

Competitors’ Product Comparison Reference

Bretford Legacy -vs- mediatechnologies® 31 Series

CategoryEnd Panel Material Bretford 31-Series1” Thick 7-ply Hardwood Plywood

1” Thick 3-ply Particle Board

End Panel Edge Material1/8” Thick Solid Wood

3/8” Thick Solid Wood Optional

End Panel Leveling Method5/16”-18 Adjustable Levelers Optional

Shelf Material (Steel)18 ga. w/ Integral Back (Tamper Proof)

20 ga. w/ 18 ga. Center Support (Tamper Proof)

Shelf Material (Wood)Solid Aspen/Oak 3/4” Thick

1” Thick 3-ply Particle Board

1” Thick Hardwood Plywood Optional

Steel Frame1” Square tube, bent and welded

1” Square tube, welded and gusseted

End Panel - to - Frame Connection Method1/4”-20 male/female metal-to-metal connection

Shelf PinsRibbed 5mm Pin

Cornice Top; Attachment to End PanelMetal to Metal via Cams (structural top)

Adjustable Shelf (non-structural top)

Base Connection35”L x 3”H x 1” Thick panels with “Z” Bracket, metal to metal Upcharge Standard

Mobile Base ConnectionConcealed 18 ga. Flanged Steel Chassis screwed to framed wood toe and through bolted to metal inserts in end panels

Upcharge (w/out wood frame)

20 ga. Metal Frame w/ sway brace w/ exposed 3” casters

Book Support OptionSliding Book Support, attached via integral back

Wire Book Support, attached via stiffener

Standard Finish MethodSemi-glossed Catalyzed Lacquer (fi eld repairable)

UV Cured (not fi eld repairable)

21

Library Bookstack Planningmediatechnologies®

Planning GuidelinesLibrary bookstacks are normally installed in rangesconsisting of one or more sections in a continuousrow. Recommended row and aisle spacing isillustrated above as a guide in preliminary planning.

Floor LoadingThe weight of a single tier bookstack, filled with booksto typical working capacity, may be estimated at 35lbs. per cubic foot of range. Normally, the floor loadfor bookstack and books can be safely estimated at150 lbs. per square foot. An exception is compactshelving, which normally results in floor loads of 200-250 lbs. per square foot. Additional allowances maybe required depending on local building codes.

mediatechnologies®Silver Street, Inc.

892 Industrial Park DriveShelby, MI 49455-0159

Planning Guidelines

Shelf CapacitiesThe following table indicates the average number ofvolumes which can be stored per linear foot of shelf forvarious types of books. Please note the table on theright shows the maximum capacity of a shelf and notthe typical working capacity. Working capacitytypically will be between 2/3 and 3/4 of the maximumcapacities shown.

Circulation (non fiction)FictionGeneral LiteratureEconomicsReferenceHistoryTechnical & ScientificLawMedicalBound PeriodicalsArt (quartos and folios)Juvenile (octavos)Juvenile (folios)Public Documents

810786765557

10125

Types of Volumes

Numberof VolumesPer LinearFoot of Shelf

2424212418211815151521303615

Numberof VolumesPer Shelf

Shelf Capacities

Rule-of-ThumbFor a calculation the following averages can beused:

Elementary Library 20 Volumes per footMiddle School Library 15 Volumes per footHigh School Library 12 Volumes per footCollege Library 8 Volumes per footPublic Library 8 Volumes per foot

quick

Bookstack Planning Guide Reference

22

mediatechnologies®

PROJECT REGISTRATION FORM

Submitted By: _________________________________________ Date Submitted: ___/___/___

Company Representing: _________________________________________________________

Estimated Project Completion Date: ___/___/___

Project Name: _________________________________________________________________

Customer Name: _______________________________________________________________

Project Address:

Address1 ___________________________________________

Address2 ___________________________________________

City _____________________ State_____ Zip_____________

Customer Contact: ____________________________________________________________

Project Description: (Library, Computer Lab, Scope, etc.)

____________________________________________________________________________

____________________________________________________________________________

Estimated Value of Project: $_____________

Estimated Bid or Decision Date: ___/___/___

Architect, Designer or Construction Manager Information: (if any)

____________________________________________________________________________

____________________________________________________________________________

To be completed by mediatechnologies®

Approved by:

Name: ___________________________________

Signature _________________________________

Title _____________________________________

Date of Approval ___/___/___

FAX COMPLETED FORM TO: 231-861-6678

mediatechnologies® is a division of Silver Street, Incorporated, 892 Industrial Park Drive, Shelby, MI 49455-0159

Form 1310 Project Registration

Note: In order to preserve this project registration the register must actively work the project and specify mediatechnologies products. As determined by mediatechnologies, failure to comply with these terms may result in the cancellation of this registration.

23

lease include a drawing of your library. uidelines are at the end of the uestionnaire

- chool rade Level:College

ublicOther

yes noIf yes, tell us what you ll need

aperback spinnersIntermingled with the balance of the collection

eparate shelving

C ty.C ty.

ty.

All wood construction or ood panel with steel framestandard design lines and shelves eries

eneer Tops or Laminate Tops

ood helves or teel helves

ood backs or elamine backs

o you need mobile shelving If so, how many units

24

Indicate on drawing where the power and data are located.Also indicate whether ceiling, floor or wall power entry points

with individual bo es at each work stationone point for multiple work stations

single circuit multi circuit

the building the furniture

Traditional C T Flat anel

Carrels Tables

yes no

match library chairs be on casters with adjustable chair

yes no

(comments)

yes no

25

Combination

pecia/(comments)

Large amountedium

Lowpecial

yes no

typecial needs(comments)

pecial needs(comments)

A drawing of your e isting or proposed library will be a great help. hile an electronic CA file or blueprint is ideal, even a simple sketch will help to answer many uestions. lease include:

yes no

26

mediatechnologies®Samples and Sales Aids Policy

1 of 1 Form: 1825 Samples and Sales Aids Policy

Free Samples/Sales Aids 1. Catalogs – Benchmark, Table and Portfolio – Free¹

a. Free freight – Ground UPS b. Charge for freight – Next/Second Day

2. Fabric Card – Free¹ a. Free freight – Ground UPS b. Charge for freight – Next/Second Day

3. Laminate Chips – Free¹ a. Free freight – Ground UPS b. Charge for freight – Next/Second Day

4. Library Specification Binders – Free¹ a. Free freight- Ground UPS b. Charge for freight – Next/Second Day

5. Powder Coat Samples – Free¹ a. Free freight – Ground UPS b. Charge for freight – Next/Second Day

6. PVC 3mm Color Samples – Free¹ a. Free freight – Ground UPS b. Charge for freight – Next/Second Day

7. Stain Samples – Free¹ a. Free freight – Ground UPS b. Charge for freight – Next/Second Day

“Charge for” Samples 1. Benchmark “small” bookcase sample – $40.00

a. Charge for freight 2. Bookmark “small” bookcase sample – $40.00

a. Charge for freight 3. Full Size Samples – 50-20-20

a. Charge for freight 4. Table Corners with Leg – $35.00

a. Charge for freight 5. SST “small” table sample – $45.00

a. Charge for freight 6. Vector “small” table sample – $45.00

a. Charge for freight 7. 31-Series “small” bookcase sample – $40.00

a. Charge for freight Show Samples

1. In-Stock Show Furniture – No Charge (if returned) a. Charge for freight “Ship To and Ship From”

2. Non-returned Show Furniture charged at 50-20-20 a. Limit of 4 items per year.

3. No-Stock Show Furniture – Special Discount 50-20-20 a. Charge for freight “Ship To and Ship From” b. Limit of 4 items per year

¹ Reasonable quantities as determined by the company.

27

Request for Literature

Binder (Includes current Library Specifi cation Book, Portfolio, Bookmark, Benchmark™, Tables, Seating)

elements Binder (Includes elements Spec. Book, Brochure and Finishes)

Library Specifi cation Book

elements Specifi cation Book

Portfolio

Bookmark

Benchmark™

Tables

Seating

DATE: REQUESTED BY:

CATALOGSQUANTITY

elements Brochure

Bookmark/Defi nitions Brochure

Metro Cutsheet

Lexington Cutsheet

Heritage Cutsheet

Transit Cutsheet

Twist Cutsheet

Bookstacks Cutsheet

Technix Table Cutsheet

Wood Frame Science Tables Cutsheet

Revaes Brochure

Sales Training Guide

Assembly Instructions - Standard Lines

Assembly Instructions - Benchmark™

Care & Maintenance Guide

OTHER PRINTED LITERATUREQUANTITY

OTHER

Describe below:

SHIPPING INFORMATION

Please include Company Name, Attention Name, Street Address, and Date needed by.

1Form 1625: Request for Literature

892 Industrial Park DrivePO Box 159Shelby, MI 49455P: (231) 861-2194 F: (231) 861-6678

Standard CD (Includes pdf fi les for Library Spec. Book, Portfolio, Bookmark, Benchmark™, Tables, Seating, Library Planning Questionnaire and Product Overview PowerPoint.)

Dealer CD (Includes pdf fi les for Library Specifi cation Book, Library Price Book, Portfolio, Bookmark catalog and pricer, Benchmark™ catalog and pricer, Tables catalog and pricer, Seating catalog and pricer, Library Planning Questionnaire, Sales Training Guide, Project Registration Form, Request for Literature Form, and Product Overview PowerPoint.)

elements CD (Includes pdf fi les for elementsSpecifi cation Book, elements brochure and elements Overview PowerPoint.)

DIGITAL ASSETSQUANTITY

See Samples and Sales Aid Policy on back of this form for more information on sample bookcases, tables, etc.

SAMPLESQUANTITY

Wood Finishes - Standard Oak & Maple

Wood Finishes - Benchmark™ (Oak only)

Powder Coat - Base (standard)

Powder Coat - Benchmark™

Powder Coat - Designer (chairs)

PVC Edgebanding

Laminate Brochure - Formica®

Laminate Brochure - Wilsonart®

Laminate Chips - Benchmark™ set

elements Finishes Set

elements Track and Clip

28

Laminate Products Care & Maintenance Reference

Cleaning Instructions

Regular Cleaning: • For everyday cleaning, wipe the surface with a clean, damp, nonabrasive cotton cloth or sponge. You may

use a mild liquid detergent or household cleaner. Rinse with clean water using a clean, nonabrasive cotton cloth. Wipe completely dry with a soft, clean, nonabrasive cotton cloth using a straight line motion.

• If residual streaks and smears remain after normal cleaning, use a mild glass cleaner and then dry with a clean, nonabrasive cotton cloth.

Stains: • Diffi cult stains such as coffee or tea can be removed using a mild household cleaner or detergent. A soft

bristled brush may be used if needed. Repeat as necessary. • Solvents such as denatured alcohol can also be used. Be sure to follow all directions and warnings on the

solvent label as many are extremely fl ammable. • For persistent stains use a paste of baking soda and water applied to the area to draw out the stain. Gentle

scrubbing with a soft bristled brush for 10 to 20 strokes should remove most stains. Although baking soda is a low abrasive, excessive scrubbing or exerting too much force could damage the decorative surface, especially if it has a gloss fi nish. Wipe up the paste with a clean, damp, nonabrasive cotton cloth and then rinse with clean water.

• Stubborn stains that resist any of the above cleaning methods may require the use of undiluted household bleach or nail polish remover. Apply the bleach or nail polish remover to the stain and let stand no longer than two minutes. Rinse thoroughly with warm water and wipe dry. This step may be repeated if the stain appears to be going away and the color of the laminate has not been affected. WARNING: Prolonged exposure of the laminate surface to bleach will cause discoloration.

• Periodic application of a self-cleaning wax can help minimize future staining. • Always rinse laminate surfaces after cleaning! If a small amount of cleaning solution remains on the

surface, moisture can reactivate it and result in permanently etched scars.

Special Care Tips

• Acidic or abrasive cleaners can damage laminate surfaces; do not use them to clean the surface. • Do not allow cleaners containing acid, alkali, or sodium hypochlorite such as drain cleaners, oven cleaners,

toilet bowl cleaners or rust removers to come into contact with the laminate surface. They contain lye and other harsh chemicals that can cause permanent damage. If spills occur, wipe up immediately, wash surface with soapy water and rinse several times with water.

• Do not use steel wool or other abrasive pads for cleaning. Do not store steel wool pads on the laminate surface; the metal can rust and leave stains.

• Hot pans or heat producing appliances, when set directly on the laminate, can mar the product’s surface. Always use a heat shield, hot pad, or trivet.

• Sharp knives can damage the surface of the laminate lowering the wear and stain resistance of the surface. Always use a cutting board if cutting directly on the surface.

• Keep your furniture out of direct sunlight. Prolonged exposure may cause the color to fade over time. Laminates will maintain their normal coloration in indoor use within acceptable limits.

29

Cleaning Instructions

• For everyday cleaning, wipe the surface with a damp (not wet) cloth or sponge. It is important to wipe in the direction of the wood grain. Wipe dry with a clean, lint free cotton cloth.

• A mild glass cleaner can be used to clean the surface of your veneer furniture. This type of cleaner will not harm the fi nish and does not leave a residue. Apply cleaner to the surface and wipe in the direction of the wood grain. Wipe dry with a clean, lint free cotton cloth.

• To remove dirt and fi nger prints, a mild household cleaner may also be used.Dilute the cleaner as recommended by the manufacturer, dampen a soft cloth with the cleaning solution, and wipe in the direction of the wood grain. Wipe dry with a clean, lint free cotton cloth.

• For polishing, use a high quality liquid polish. Apply polish with a soft cloth as directed by the manufacturer. Always polish the unit in the direction of the wood grain.

• Avoid wax based furniture polish or cleaners. The wax and silicone in these products will leave a build up on the surface making it appear cloudy.

Special Care Tips

• Avoid cleaning products that contain oils or are ammonia based. • Keep furniture out of direct sunlight. • Use felt or leather pads and coasters to protect the surface from dents, scratches, and moisture from hot or

cold liquids. • Do not apply tapes or glues to the veneer as these can damage the surface. • Do not pull or slide objects across a veneered surface. To avoid scratching the surface when moving ob-

jects, lift the object up and gently set it back down. • Reposition any equipment and accessories periodically on the veneer surface to ensure even coloration as

the unit ages.

General Cleaning Tips

• Fabric and padding is absorbent. Do not use wet rags or sponges to clean upholstery. Use damp cloths or small amounts of fabric cleaning sprays.

• Use cotton rags or sponges to clean fabrics, never paper. Paper products will leave lint and often disintegrate into the fi bers of the fabric.

Veneer Products Care & Maintenance Reference

Fabric Products Care & Maintenance Reference

30

Safety & Maintenance Tips Reference

General Safety Tips • Do not overload shelves, work surfaces or drawers. • Do not climb on shelves, carrels or tables. • Assemble only as directed in mediatechnologies® assembly instructions or as assembled by a professional

installer approved by Silver Street Inc.

Maintenance • Regularly check all fasteners for tightness. • Use all furniture only for its intended use to avoid injury and ensure durability. • Dust and operate any mechanical parts regularly. • Clean as necessary. • Keep furniture out of direct sunlight. • Rearrange heavy objects for even wear and aging.

31

Contacts

SalesCraig HardyRandy SeaverJake Seaver

Customer Service Dave GerstenSarah Hardy

Conceptual Drawings Dave Gersten

Contact Information Reference

Extension KeyName Ext. # Title

Craig Hardy 402 Owner, PresidentRandy Seaver 411 Owner

Jake Seaver 414 National Sales ManagerDave Gersten 412 Project Design Specialist/Customer ServiceSarah Hardy 400 Offi ce Manager

General Contact Information

Silver Street, Inc.P.O. Box 159892 Industrial Park Dr.Shelby, MI 49455

Phone: 231-861-2194Fax: 231-861-6678Web: www.ssimediatechnologies.comEmail: sales@ssimediatechnologies.com

32

Warranty: All items manufactured by Silver Street, Incorporated, home of mediatechnologies® and

Benchmark™ library furniture, are guaranteed against defects for a period of fi ve (5) years from the date of purchase. We will repair or replace, in our discretion, any defective item without cost to our customer. This is customer’s sole and exclusive remedy against us. No delay in shipment or delivery shall give rise to any liability for damages whatsoever. We are not liable for defects caused by customer or any third party. Customer is not authorized to make any repairs whatsoever or to deduct any amount from the purchase price. In no event shall our liability under this warranty exceed the purchase price. In no event shall we be liable for incidental, special or consequential damages. We disclaim all other warranties, express or implied, as to any matter whatsoever, including without limitation, quality, design, performance, specifi actions, samples, condition, merchantability and fi tness for any particular purpose. No action may be commenced for breach of the warranty more than six months after the cause of action accrues and any such action may only be brought in the county of Oceana, State of Michigan.

Prices: All prices are F.O.B. the factory. Prices and specifi cations are subject to change without notice.

Prices do not include applicable taxes, special handling or installation charges. Possession of a price list is not an offer to or agreement to sell. We reserve the right to change prices without notice. We are not responsible for typographical errors. In the event a price or description is found to be incorrect, the correct information will be communicated to you when the order is received.

Credit Terms: Open account status is only granted after a completed credit application is received and approved.

Payment Terms: Terms for open account are net 30 days. Terms for orders without open account will be determined

by Silver Street, Incorporated on an order-by-order basis and may require prepayment or a 50% deposit with order and the balance prepaid before shipment.

Orders: Orders must be in writing. Faxed orders are acceptable. Processing of orders will not begin until a

signed acknowledgement is received.

Acknowledgements: Orders are accepted, manufactured and invoiced based on written acknowledgements issued by

Silver Street, Incorporated. All orders are considered correct as acknowledged. Notify Silver Street, Incorporated immediately of any order discrepancies. Acknowledged orders may not be changed or cancelled without written consent from Silver Street, Incorporated.

Changes to Orders: Changes to orders already in process may be subject to a fee covering the cost to make the

requested change. If a fee is necessary a written authorization of acceptance will be required. All requests for changes are subject to approval by Silver Street, Incorporated.

Terms & Conditions Reference

33

Cancellation of Orders: All orders received by Silver Street, Incorporated are considered fi rm and cannot be cancelled

without our approval. A cancellation fee may be required based upon cost incurred by Silver Street,Incorporated prior to receipt of a cancellation request.

Returns: Returns are not accepted without a Return Goods Authorization issued by Silver Street,

Incorporated. Unauthorized returns will not be accepted. Returns may be subject to a restocking fee.

Shipping Terms: All orders will be shipped F.O.B. shipping point with freight charged collect. Shipping weights

listed are net.

Routing: Shipments will be routed “best way” or as specifi ed. Instructions will be followed as closely as

possible, however, Silver Street, Incorporated reserves the right to make changes due to local conditions or other circumstances.

Shipping Damage: Legal title to merchandise passes to the buyer upon acceptance by the carrier. All cartons must be

carefully inspected at the time of delivery. Visible damage should be noted on the delivery receipt. In the case of concealed damage, the carrier must be notifi ed within (10) days. It is the buyer’s obligation to seek recourse against the shipper.

Shortages: Shipments should be inspected upon receipt for shortages. Shortages must be reported to Silver

Street, Incorporated in writing within (15) days of receipt.

Shipping Address: mediatechnologies® A division of Silver Street, Incorporated 892 Industrial Park Drive Shelby, MI 49455

Terms & Conditions Continued Reference

892 Industrial Park DriveShelby, MI 49455

P: 231.861.2194 F: 231.861.6678www.ssimediatechnologies.com

e-mail: sales@ssimediatechnologies.com