Sales Methodologies - A quick guide to boosting success - realSociable
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Transcript of Sales Methodologies - A quick guide to boosting success - realSociable
The realSociable Guide To The Top 6 Sales Methodologies
Discover the sales best practices that will help you beat quota and get in the game.
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Decades ago, sales was a face to face approach, that focused on persistency & value. As technology and the rise of
distributed systems that can be re-positioned transformed the change between accounts, to pipeline and sales opportunities,
we saw a decline of high-touch large size deals shift to 4 P marketing and the rise of the new sales model.
!Today, financial advisors, to professional services, to account execs at enterprise groups and large-scale commerce and
media companies, share a common thread – the desire to grow faster, bigger and do it with the support of automation tools. We began to rely on web metrics, content creation, and mass
emails, to assist in the creation of new lead opportunities.
What is Driving the change for sales and marketing teams to become more realSociable? !The shift from numbers to conversion & the need to WOO your customers.
!Sales Effectiveness | Highly Successful Sales People
Their behavior in any sales cycle demonstrates: 1. Continuity 2. Trust 3. Commitment 4. Preparedness 5. Ability to Relate
(all the time!) This behavior is discovered in approximately 8%* of sales individuals today. !
!!So why do most companies still lose more that they win? !The difference of definitions and the criteria that once made good sound sense on how we rated, scored and evaluated the qualification of a prospect that turned into a suspect can no longer be served as the basis of a methodology for the next-generation of effective sales and marketing teams. The challenge remains – an affirmation of interest does not equal an affirmation to buy. !The shift of a new smart & intuitive sales individual requires a new dimension to the ability to assess, and that requires the return of a modern-era playbook – “Continuous Lifetime & Trusted Relationship”
!!!
!Even with tight processes and sales methodologies, most firms only see at most a 10% uplift in quota attainment – Aberdeen Group !!Sales methodologies and improving sales rep retention remain to see an aligned marketing and sales approach. Most B2B companies have less than 8% of marketing tools in the sales process. – Forrester !!In 2014, research conducted showed that even progressive to mature organizations with high sales performance have, on average, 28% of the team using the sales methodologies. – Accenture !!In the same study conducted, organizations showing higher sales methodology adoption demonstrate a lengthened sales cycle for 42% of qualified opportunities. – Accenture !
GOAL Improve adoption of sales methodologies, effectively, without cumbersome process. !Integrate unique velocity tactics & influence sales methodology effectiveness while empowering each sales member to define their ‘accelerant’. !
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The Six Top Sales Methodologies in 2015:
!SPIN
Conceptual Selling SNAP
Solution Selling Customer Centric
Challenger
How to Tap into Social Intelligence to Drive Sales Capacity… …like the top 10% do…
!!
We explore a behavior extension that can activate and accelerate your plays that have been proven to work, helping
you to WOO your customers. !!!
SPIN Selling makes you ask the right questions. Not every question is equal. Some are targeted to get you the
information that matters for your deal.
Do you know how to ask the right questions?
Situation Problem Implication Need Payoff
Questions aim to understand a
prospect’s current situation.
Questions get to the heart of the prospect’s
issue.
Questions probe the prospect to think
about the consequences of not solving the problem.
Questions prompt the prospect to consider
how the situation would change if their problem was solved.
Tip: Get the business intelligence you need before you set foot into the meeting. !
Sell the concept in Conceptual Selling. It’s not about the fancy buttons or the shiny product, but the concept and story
behind it. Can you sell that?
Want to find out how they think about your product?
Confirmation questions to reaffirm
information.
New information questions clarify the prospect’s concept of the product or
service and explore what they’d like to
achieve.
Attitude questions seek to understand a
prospect on a personal level, and
discover their connection to the
project.Commitment
questions inquire after a prospect’s
investment in the project.
Basic issue questions raise potential
problems.
Knowledge
Clarify
Mindset Proactive
Investment
Tip: Maximize the opportunities found online !
Snap your connection and the deal into place with SNAP Selling. It’s a matter of finding points
of integration.
What does it take to do SNAP selling?
Simple Invaluable Alignment Priorities
Keep it simple when you talk,
present or pitch. The more clearly you can convey your ideas and the value, the
better.
For them to sign the contract, they have to believe that there is
something about your product and your
team that provides a calculated value to
them.
Find their issues, concerns and needs and show how you form an alignment
with them.
Don’t present on things that matter to
you. Find their priorities and show how your product
helps.
Tip: Technology should be a simple and invaluable addition, not another layer of complexity. !
Understand what needs your prospects actually have in order to show how your service or
product provides value
What does it take to do Solution selling?
Ask Teach
Ask open ended questions to
discover goals, plans, challenges, timeline, budgets
and level of authority.
Discover if your product will truly help.
Listen
Actively listen to the answers.
Qualify Close
Qualify this prospect because not everyone is
worth pursuing or is able to be your
client.
If it looks like and feels like a good
fit, close.
Tip: People do business with people. That’s how sales in the modern era got started and that’s what makes a sale right now. !
Go from product pusher to collaborative consultants in CustomerCentric Selling
How do you re-orient yourself to the customers?
Ask relevant questions instead of offering opinions.
Converse situationally instead of making presentations.
Focus on the solution instead of the relationship.
Target decision makers instead of users.
Promote product usage to garner interest instead of the product alone.
Close on the buyer’s timeline rather than the seller’s.
Strive to be the best seller rather than the busiest.
Empower buyers to buy instead of convincing them.
Tip: Quality matters over quantity — this isn’t a numbers game. !
Almost half of the top performing sales reps are Challengers.
What makes you a Challenger?
Teach Tailor Talk
Customize communication
with each prospect, showing in depth understanding.
Actively communicate,
focusing on goals, not being liked.
Provide information about your product, and any challenges,
while building a savvy future customer.
Tip: The right technology can be invaluable to reducing process and admin work.
realSociable provides the technology you need to help you create velocity to your method.
!Preparedness
realSociable helps you to track what matters to you and what your leads are posting so that you always have the insight you need to make that connection.
!Priority
When something matters to you, you can set triggers in realSociable to bring up those items as soon as they’re posted. Never wade through piles of information and fear
missing out on what matters.
!Intent
To get insight on your prospect’s current intent or interactions (including competitors). This can be competitive loyalty, influencer or other presence details as part of the
realSociable SocialDNATM features.
Augment your sales methodology & WOO your customers. Windows of opportunities are moments where your prospect and you have a common ground that reveal priority, preparedness and
intent. !
It is the ideal and most positive way to engage and convert.
Integrate a technology platform to perform a relationship-driven funnel, without compromising velocity.
Tip summary !!
Get the business intelligence you need before you set foot into the meeting. !Maximize the opportunities found online. !
Technology should be a simple and invaluable addition, not another layer of complexity. !
People do business with people. That’s how sales in the modern era got started and that’s what makes a sale right now. !
Quality matters over quantity — this isn’t a numbers game. !The right technology can be invaluable to reducing process and admin work.
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Solution Partners:
Request your Account Today. !Call us 1.800.821.1365
Email us: [email protected] Visit us: www.realsociable.com/woo