Sales Intelligence Datasheet
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ACCURACY MATTERS Of all the ways to engage a prospect or customer, the telephone remains king. But as sales organizations become increasingly dispersed, managers face a losing battle in measuring the performance of reps who are using a host of calling methods, including personal phones, to make work-related calls. Gryphon’s Performance Dashboard automatically captures all call activity, regardless of phone type or location, through proven cloud-based telephony innovation. As a sales manager, you can now take action with highly accurate performance metrics viewable on- demand, through an easy-to-read dashboard. ► VIEW METRICS IMPORTANT TO YOU Tailor the Gryphon Dashboard to display call activity and ratios that matter to your business. Compare across regions, offices, or individual reps. GRYPHON SALES INTELLIGENCE THE GRYPHON CORE GUARANTEES: ► 1 866-366-6822 www.gryphonnetworks.com ► ESTABLISH BEST PRACTICES, BENCHMARKS With granular insight into the behavior of top performers, you will have factual data to institute best calling practices and establish benchmarks to track against. EMPOWER WITH DATA ► MAKE SMARTER, FASTER DECISIONS Equipped with on-demand call activity and outcome results, you will be empowered to intervene immediately when metrics are trending off course. ► TRAIN AND COACH MORE EFFECTIVELY Reduce training time with proven, established standards and know when and where to coach before surprises happen and costs mount. ► QUICK STATS MODULES Easily monitor activity KPIs to know if your team is headed in the right direction. Track total calls, total contacts, appointments set, or custom outcomes of your choice. Gryphon’s Sales Intelligence suite features an easy-to-read dashboard that lets you tailor Quick Stats modules and Watchlist KPIs that matter to you. With Gryphon in the path of every call, you can rely on the accuracy behind the metrics and view emerging patterns from any internet-enabled device to make better management decisions. A DASHBOARD YOU CAN TRUST ► WATCHLIST KPI’S Configure ratios such as Call Attempts/Rep or Contacts/ Call Attempt to track KPIs you know will lead to sales when benchmarks are reached. Compare across regions, teams, or individual reps to fine-tune the whole organization. ► GRYPHON G-SCORE To gauge overall sales performance at-a-glance, the G-Score reflects an algorithm of calls made, connects, and results recorded against established benchmarks. ► LEADERBOARD See your top & low performers across important KPIs within regions, offices, or at the company level. Detect consistent performers from short-term superstars.
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Transcript of Sales Intelligence Datasheet
ACCURACY MATTERSOf all the ways to engage a prospect or customer, the telephone remains king. But as sales organizations become increasingly dispersed, managers face a losing battle in measuring the performance of reps who are using a host of calling methods, including personal phones, to make work-related calls. Gryphon’s Performance Dashboard automatically captures all call activity, regardless of phone type or location, through proven cloud-based telephony innovation. As a sales manager, you can now take action with highly accurate performance metrics viewable on-demand, through an easy-to-read dashboard.
► VIEW METRICS IMPORTANT TO YOUTailor the Gryphon Dashboard to display call activityand ratios that matter to your business. Compare acrossregions, offices, or individual reps.
GRYPHON SALES INTELLIGENCE
THE GRYPHON CORE GUARANTEES:
► 1 866-366-6822 www.gryphonnetworks.com
► ESTABLISH BEST PRACTICES, BENCHMARKSWith granular insight into the behavior of top performers,you will have factual data to institute best calling practicesand establish benchmarks to track against.
EMPOWER WITH DATA► MAKE SMARTER, FASTER DECISIONS
Equipped with on-demand call activity and outcomeresults, you will be empowered to intervene immediatelywhen metrics are trending off course.
► TRAIN AND COACH MORE EFFECTIVELYReduce training time with proven, established standardsand know when and where to coach before surpriseshappen and costs mount.
► QUICK STATS MODULESEasily monitor activity KPIs to know if your team isheaded in the right direction. Track total calls, totalcontacts, appointments set, or custom outcomes of yourchoice.
Gryphon’s Sales Intelligence suite features an easy-to-read dashboard that lets you tailor Quick Stats modules and Watchlist KPIs that matter to you. With Gryphon in the path of every call, you can rely on the accuracy behind the metrics and view
emerging patterns from any internet-enabled device to make better
management decisions.
A DASHBOARD YOU CAN TRUST
► WATCHLIST KPI’SConfigure ratios such as Call Attempts/Rep or Contacts/Call Attempt to track KPIs you know will lead to saleswhen benchmarks are reached. Compare acrossregions, teams, or individual reps to fine-tune the wholeorganization.
► GRYPHON G-SCORETo gauge overall sales performance at-a-glance, theG-Score reflects an algorithm of calls made, connects,and results recorded against established benchmarks.
► LEADERBOARDSee your top & low performers across important KPIs withinregions, offices, or at the company level. Detectconsistent performers from short-term superstars.
GRYPHON SALES INTELLIGENCE
► CALL RESULT KEYPAD TAGSDesignate any number of call outcome tags such as“Appointment Set” or “Follow Up 90 Days” so your reps caneasily record results and you can track them.
► SALESFORCE.COM APP WITH CLICK-TO-DIALWith a simple download from the AppExchange, users canmake calls from lead, opportunity or contact views and havecall activity automatically recorded for accurate reporting.
► SPEECH ANALYTICS (OPTIONAL)Gryphon Speech Analytics improves transparency andmakes it easy to stay on top of the phone-based customerinteractions of your distributed sales team. Calls made fromany phone or device can be recorded for quality assuranceor regulatory compliance to improve sales and marketingeffectiveness, troubleshoot issues, and reduce risk..
► BUILT-IN CALL RECORDING (OPTIONAL)Zero in on top guns or underperformers and listento selected calls for script adherence or coachingopportunities. Reduce training time up to 30%.
ABOUT GRYPHON
► ACCESS FOR ALL, ACCURATE REPORTING FOR YOUGryphon’s Sales Performance Dashboard implements quickly and covers your entire sales force with very little IT
involvement. Your reps will see minimal change to their calling methods yet you will enjoy unprecedented sales intelligence
from any device you choose, and from wherever you are, like the office, the airport, or the golf course.
THE GRYPHON CLOUD
FEATURE RICH
Companies with dispersed sales teams depend on Gryphon Networks to optimize sales performance and eliminate regulatory
risk. Gryphon’s cloud-based technology automatically collects and analyzes call data from any device to transform sales
activity into actionable sales intelligence. Established in 1999 and headquartered in Boston, Massachusetts, Gryphon counts
the world’s top brokerage and financial services firms among a host of 600+ satisfied clients.
Call Gryphon today to learn how you can manage your team with
accurate, on-demand call data: ► 1 866.366.6822
Or visit us at www.gryphonnetworks.com.
► 1 866-366-6822 www.gryphonnetworks.com
All LocationsYour distributed sales team’s outbound calls are covered,
wherever they originate.
Office Phone Dial-In
Mobile App CRM
Get the clearest visibility into your sales team’s performance from any device, wherever you are.
Any Contact Method Gryphon Cloud Intuitive DashboardAll outbound call data is collected
and analyzed automatically. Even add Marketing Compliance
with contact certification.
