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HELICOPTER ENGINES

GLOBAL SUPPORT PACKAGEUplift your operations

The GSP contract is a long termpartnership between you and us. Itenables both parties to have amutual understanding anddevelop a highly efficient workingrelationship.

An example is the 10-year contractsigned with the French militaryand public services. The contract covers 2000 engineswith 25 different versions.

As an operator your mainexpectations are:

> The guarantee of your enginesavailability.

> The reduction of your costs.> A controlled budget by

smoothing expenses.

This is the aim of the GlobalSupport Package.

BETTER, FASTERYour missions are highlydemanding, you really need tofocus on flying. A GSP contractcan include:> Automatic stock replenishments

(you choose the type ofequipment to be covered),

> Scheduled and unscheduledmaintenance (you choose thelevel of maintenance to becovered),

> On-site expertise andcustomized daily technicalsupport,

> Fleet management,> Maintenance procedures and

Technical Publicationoptimization,

> Customized training courses,> Stock management.

Vital to your activity, ensuringyour engines’ availability is at theheart of our activities. Andbecause no one knows yourengine better than the peoplewho made it, we can build a GSPprogram together that best suitsyour specific fleet and activity.

100% FLEXIBLE, 100% TAILOREDPROFIT FROM PERFORMANCE

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ALL ROUND VISIBILITYYou know where you are at all times in terms of both operationalreadiness and expenditure. The fixed rate terms of a GSP minimizesoverall costs, enabling tight budget controls and optimum economicvisibility.

PRECISION APPROACHA GSP contract allows you to benefit from a leading edge expertise: Ourcontrols begin with manufacturing and go on into life-long supportservices, which leads to consistent start-to-finish excellence.

With a GSP contract, youtransfer your technicaland logistical issues to aglobal company of over6000 employeesentirely focused onhelicopter engines.

ANTICIPATION THROUGHTRENDS FOLLOW UPThe more your maintenance andthe trends are monitored, themore your fleet management willbe efficient. GSP offers you thisclose follow up. Anticipated partsrequirement schedules andpersonalized maintenance tasksreinforces efficient cost-effectiveforward planning.

Moreover, regardless of the repairwork performed, GSP includesimmediate and comprehensiveupdates of the enginedocumentation and technicalpublications.

READY TO TAKEOFFBecause you may have to take offat any time GSP gives you peaceof mind:> 24/7 hotline for immediate

technical assistance,> On-call availability to intervene

on site,> On field presence to perform

repairs or upgrades,> Shipment of the engines,

modules or accessories toSafran Helicopter Engines’workshop worldwide,

> Spares replacement accordingto contracted deadlines.

CHOOSING A GSP CONTRACT

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CUSTOMIZED TRAINING COURSESAn experienced mechanic withthe latest technical andmaintenance skills is a key to highperformance.For this, your GSP program caninclude tailored maintenancetraining programs about engines,modules and accessories.The courses are carried out at theoperator’s facilities or in of SafranHelicopter Engines’ worldwideTraining Centres.

SAFRAN HELICOPTER ENGINESOPERATORS ON LINE SUPPORTAvailable 24/7, your EngineLife®Customer Portal is an internetportal entirely dedicated tooperators. > Keep your Technical Publications

up to date by downloading yourService Letters, Service Bulletinsand Temporary Revisions,

> Receive notifications of newdocuments via e-mail,

> Download electronic commercialforms,

> Access the online self-assessmenttests,

> Learn more about SafranHelicopter Engines services.

Your EngineLife® Customer Portal ➧ tools.safran-helicopter-engines.com

SAFRAN HELICOPTER ENGINES JAPANToranomon 40MT Bldg.9F Toranomon 5-13-1, Minato-ku Tokyo 105-0001 - Japan Tel +81 3 5408 1083 Fax +81 3 5408 1085

SAFRAN HELICOPTER ENGINES TIANJIN CO., LTD6A Building A, Gateway Plaza N° 18 Xiaguangli,North Road Dongsanhuan Chaoyang District - Beijing 100027 Popular Republic of China Tel +86 10 84 40 06 08 Fax +86 10 84 40 06 16

SAFRAN HELICOPTER ENGINES INDIA#2727, 1st floor, 80ft. Road,HAL 3rd StageIndiranagar, Bangalore - 560075 - IndiaPhone +91 80 4334 7878

SAFRAN HELICOPTER ENGINES ASIA11 Seletar Aerospace LinkRepublic of SingaporeTel +65 6548 6500 Fax +65 6545 4978 SAFRAN HELICOPTER ENGINES AUSTRALIAPO Box CP 341,Condell Park NSW 2200 AustraliaTel +61 2 9791 6700 Fax +61 2 9791 6708

SAFRAN HELICOPTER ENGINES CANADA11800 Helen-Bristol Mirabel, Quebec J7N 3G8 Canada Tel +1 450 476 2550 Fax +1 450 476 1449

SAFRAN HELICOPTER ENGINES USA2709 Forum Drive Grand Prairie, Texas 75052-7027 USA Tel +1 972 606 7600 Fax +1 972 606 7692

SAFRAN HELICOPTER ENGINESINDUSTRIA E COMERCIO DO BRASIL LTDARua Capitao Guynemer, 1626 Xerèm CEP 25250-130 Duque de Caxias (RJ) Brazil Tel +55 21 3651-7200 Fax +55 21 2679-2286

SAFRAN HELICOPTER ENGINES MEXICO Montes Urales 505 Piso 3Colonia Lomas de Chapultepec 11000Mexico CityMexicoTel +52 (55) 5249 0112

SAFRAN HELICOPTER ENGINES UKConcorde Way Segensworth North Fareham, Hants PO15 5RL United Kingdom Tel +44 1489 564 848 Fax +44 1489 563 902

SAFRAN HELICOPTER ENGINES GERMANYBorsteler Chaussee 43 D-22453 Hamburg Germany Tel +49 405 00 21 60 Fax +49 405 002 16 61

SAFRAN HELICOPTER ENGINESSUPPORT FRANCEAvenue du 1er Mai40220 Tarnos France Tel +33 5 59 74 40 00 Fax +33 5 59 74 45 12

TURBOMECA AFRICAPO Box 7005 - Bonaero Park 1622 South AfricaTel +27 10 001 4970 Fax +27 86 742 6562

OVER THE WORLDMORE INFORMATION, MORE EXPERTISE

This document is intended for general information purposes only. Safran Helicopter Engines reserves the right to modify the products and services describedin this document without prior notice.6