Safety Management System (SMS) WCAA AMUG
Transcript of Safety Management System (SMS) WCAA AMUG
Implementation at WCAA
Topics
1. Introduction 2. What is SMS and Why SMS? 3. SMS at WCAA background 4. Maximo-based SMS Solution 5. Future of SMS at WCAA
Aaron Schofield
• 16 Years Maximo Consulting experience
• EAM Maximo 6 & 7 Certified • Implementations in Power
Generation, Aviation, Airports, Facilities, Water/Waste Water, Healthcare, Government, Education, etc.
• BS in Computer Science • MBA from Auburn University
Two Integrated Maximo-based Solutions
• Airfield Inspections Manager
– Solu%on for crea%ng, planning, execu%ng, and tracking Airfield Inspec%ons, Findings, and Remedia%on Ac%vi%es.
• Safety Management System (SMS)
– Enterprise level system for suppor%ng Safety Risk management as a fundamental business process.
What is SMS?
• The integration of modern safety risk management and safety assurance concepts into repeatable, proactive systems.
• Emphasize safety management as a fundamental business process.
What Does SMS Include? Safety Policy • Policy Statement • Organiza%onal Structure • Procedures
Safety Risk Management • Hazard/Incident Iden%fica%on • Risk Assessment • Risk Mi%ga%on and Tracking
Safety Assurance • Internal Audits • External Audits • Correc%ve Ac%on
Safety Promo%on • Culture • Training • Communica%on
Safety Management Systems (SMS)
Why SMS? • Becoming a standard throughout the aviation
industry worldwide. • It is recognized by:
– Joint Planning and Development Office (JPDO) – Interna%onal Civil Avia%on Organiza%on (ICAO), and – Civil Avia%on Authori%es (CAA)
• It has a regulatory mandate in: – Canada, Peru, Cuba, Argen%na, Singapore, Brazil, Ecuador, Barbados, Costa Rica, El Salvador, Mexico, Denmark, Australia, USA (Coming Soon)
Typical Current SMS Process
• Airport already compliant with SMS Regulations, but: – Paper Based, Manual Processes – LiRle Ability to Mine Data and Produce Metrics – Heavy Reliance on People “Doing the Right Thing at the Right Time”
– Strong support from CEO and Execu%ve Management
Improving SMS
• Implement Centralized Information System for Critical Safety Processes – Centralized Electronic Incident/Hazard Capture and Tracking
– Automated No%fica%ons and Escala%ons – Real Time KPIs and Reports – Implement other Safety Promo%on Processes
• Leverage Existing Maximo Platform
SMS at WCAA
• Started SMS almost 3 years ago – Wanted to get out ahead of FAA regula%ons – Ini%a%ve lead by Risk and Safety – Solicited solu%ons from vendors – Selected EDI SMS Solu%on
1. Already had Maximo 2. Flexibility of the solution 3. Tailoring of the SMS solution to meet WCAA
needs.
Airfield Inspection Manager
• Summary Benefits: – Automated Part 139 Inspec%on record-‐keeping for Opera%ons
– Full integra%on with Maintenance
– More efficient work processes
– Tightly integrated document trail
– Automated no%fica%ons and reports
Browser Module (in Maximo)
• Module Provides – Create Inspec%on Plans and Schedules
– Generate / Assign / Review Inspec%on Records
– Generate Remedia%on Work Orders
– Wildlife and FOD Tracking – Generate No%fica%ons / Reports / KPIs
Wildlife and FOD Tracking
• Module Provides – Create Wildlife Strike records
– Create Wildlife and FOD Observa%on records
– Loca%on-‐based record associa%on
– Easy record export (for external databases)
– Robust record search and repor%ng
Wildlife Strike Report
FOD Observation Reports
Mobile Module (on Laptop/Tablet/Phone)
• Module Provides – Mobile Inspec%ons – Connected / Disconnected Modes
– Real-‐%me Wireless-‐based Updates
– Full Integra%on to Work Order Module
– GPS Capability
Safety Management System (SMS)
• Safety Management as a Fundamental Business Process – Comprehensive Incident, Observa%on, and Inves%ga%on tracking – Risk/Hazard/Consequence iden%fica%on and assessment – Audit planning, scheduling and execu%on tracking – Integrated CAPA (Correc%ve and Preventa%ve Ac%on) Work Order genera%on
and tracking – Workflow/Mobile enabled – Built upon Maximo® Health, Safety and Environment Rel. 7.x
Maximo Health, Safety & Environment Makes SMS Possible
Configurations to Support SMS
• Configured Objects/Screens to Match Airport and SMS Terminology
• Configured Workflows for Key Processes • Developed Standard Data Sets to Support
Processes • Developed Standard Reports and KPIs
Configured SMS Solution Process View
Incidents
Inves%ga%ons
Risk Assessment
Improvements
Work Orders
Safety Cases
Management of Change
Risk Assessment
Improvements
Work Orders
Audits
PMs
Job Plans
Work Orders
Defects
Risk Assessment
Improvements
Other Processes/
Building Blocks
Hazards
Risk Matrix
Loca%ons
Classifica%ons
Personnel Cer%fica%on Tracking
Event Tracking/Execution
Incidents
Audits / Findings
Safety Cases
Investigation and Analysis
Investigations
Root Cause Analysis
Risk Identification and Assessment
Hazards / Risk Matrix
Risk Assessment
Corrective and Preventive Actions
Work Order
Reporting
SavedQueries
KPIs
Escalat-ions
BIRT
Audit Tracking
Audit Schedules
E-Sig
SMS Solution – Process View
Incidents Process Incident Occurs
Employee contacts Service
Desk via phone/email
Maximo assigns Incident to Safety
Coordinator
Dept. Manager reviews
incident and ini%ates ac%ons
Safety Coordinator
assigns incident to Dept. Manager
Service Desk Enters Incident Into Maximo
Dept. Manager resolves Incident
Maximo assigns Incident to
Safety Manager
Safety Manager
reviews/ closes incident
Inves%ga%on Ini%ated
(if needed)
Correc%ve Ac%on WO Ini%ated (if needed)
Incident Closed
Incident Module
• Module Provides – Create and track Incidents
– Create and track associated Inves%ga%ons
– Generate Correc%ve Ac%on Work Orders
– Generate No%fica%ons / Reports / KPIs
Service Log
Incidents Screen - Main
Incident Additional Details
Incident Related Records
Incident Work Log
Incidents KPI’s
Audit Module
• Module Provides – Create Audit Plans and Schedules
– Generate / Assign / Execute Audits
– Create Findings – Generate Inves%ga%on Records and/or Remedia%on Work Orders
Audit Task
Audit Schedule
Audit Related Records
Findings Application
Risk Module
• Module Provides – Create registers of Hazards, Impacts, and Precau%ons
– Assign Consequences with Risk Scores to above
– Perform Risk Assessments – Generate Preven%ve Ac%on Work Orders
– Generate No%fica%ons / Reports / KPIs
Risk Assessment Application
Safety Management System (SMS)
• Summary Benefits: – Centralized Electronic Incident/Hazard Capture and Tracking
– Full integra%on with Maintenance
– More efficient work processes
– Tightly integrated document trail
– Automated no%fica%ons and reports
Lessons From WCAA
• Focus on understanding your business processes • Don’t try to RADICALLY change your business
processes. • Involve Airfield Operations – Front door into SMS
and Maintenance. • ALL groups on board in the beginning. • Phased approach allows for easier adjustment. • Understand the reporting requirements and
capabilities.
Lessons Learned
• Airfield Inspections – Don’t Underes%mate Importance of Mobile Capabili%es
– KISS (Value Lists!!) – Include Maintenance in work processing discussions
• SMS – Early communica%on and buy-‐in!
– Each department has unique processes/needs
– Focus on one process area at a %me
– Include Maintenance in work processing discussions
SMS Solution Now Available
• Benefits: – “Fast Start” to SMS Compliance with Pre-‐Configured Processes, Applica%ons and Data Sets
– Real Time No%fica%ons, KPI’s and Reports – Contained Within Maximo Plaform