Health & Safety Manual

Developed & Implemented By

Director of Safety & Risk Management

Written October 1996 Reviewed/Revised 11/1997 Reviewed/Revised 04/2000 Reviewed/Revised 02/2002 Reviewed/Revised 02/2003 Reviewed/Revised 01/2004 Reviewed/Revised 08/2005 Reviewed/Revised 03/2006 Reviewed/Revised 10/2006 Reviewed/Revised 10/2009

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GULFSTREAM GOODWILL INDUSTRIES, INC.

INTRODUCTION

The purpose of this safety and health manual is to establish standards for our specific industry covered under our Standard Industry Classification (SIC code): 8331, Job Training and Vocational Rehabilitation Services. Establishments primarily engaged in providing manpower training and vocational rehabilitation and habilitation services for the unemployed, the underemployed, the disabled, and to persons who have a job market disadvantage because of lack of education, job skill, or experience. Included are upgrading job-development services, skills training, world-of-work orientation, and vocational rehabilitation counseling. This industry includes offices of specialists providing rehabilitation and job counseling. Also included are establishments primarily engaged in providing work experience for people undergoing rehabilitation. This manual is intended to serve as the basis for Gulfstream Goodwill Industries integrated safety and health management program. The essential elements of this program include: Management’s commitment and involvement; establishment & operation of the safety committee; provisions for safety & health training; first aid procedures; incident investigations; record keeping of injuries; lockout/tagout; bloodborne pathogens; hazard communication; and workplace safety rules, policies, and procedures. It is intended that this manual be enhanced and continuously updated as well as improved by Gulfstream Goodwill Industries, Inc. If there is a safety rule, policy, or procedure that becomes appropriate for our work environment but has been omitted or not specifically addressed in any section of this manual, then a new safety rule, policy, or procedure should be added to improve this manual. As incidents occur, safety procedures will be evaluated and if necessary new safety procedures will be implemented and incorporated in the appropriate section of this manual to prevent future occurrences.

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TABLE OF CONTENTS

Section I - Management Commitment & Involvement...........…. I Policy Statement............................................................................... 3 Value Statement for Safety……………………………………….. 4 Risk Management, Asset Protection & Loss Control………….….. 6 Loss Control/Program Checklist..................................................….. 9 Section II - Safety Committee....................................................…. II Safety Committee Organization......................................................... 11

Section III - Safety & Health Training.....................................…. III Safety & Health Orientation...........................................................… 12 Specific Job Training:

Hazard Communication - MSDS......................................… 14 Handling & Disposal of Hazardous Materials…………….. 27 Hazard Energy Control - Lockout/Tagout........................… 31 Lifting Techniques........................... ……………………..... 36 Retail / Stock Personnel Safety………………..................... 38 Housekeeping Personnel Safety………………………….... 40 Office Personnel Safety……………………………………. 41 Vehicular Exposure & Safety Transportation ……………. 46

Policy on Vehicle Moving Violation & MVR Criteria……….49 Use of Company Vehicles…………………………………….51 Daily Vehicle Maintenance Checklist ………………………. 52 Damage Inspection form……………………………………... 53 Driver Observation Form…………………………………….. 54

Warehousing / Maintenance / Mechanic…….....................55 Forklift Inspection Checklist………………………………… 58

Baler Operations…………………………………………... 61 Industrial Contracts..........................................................…. 62 Okeechobee Waterways / Rest Area………………………. 64 Customer/Staff/Participant Aggressive Behavior…………. 65

Section IV - First Aid Procedures.............................................…. IV First Aid Procedures................................................................................…..68 First Aid Instructions…….............................................................................69

Seizure Observation Form…………………………………… 72

Biohazard Exposure Control Plan.................................................................73 Respiratory Protection...................................................................................79 Emergency Codes/Procedures (Also see Disaster Manual)……………..…80

Monthly Emergency Procedure Form…………………….…...81

Section V - Incident Investigation.............................................…. V Incident Investigation Procedures………....................................................82

Incident Reporting Form……………………………………... 92

Section VI - Safety Rules, Policies, and Procedures................…. VI Safety Rules, Policies, & Procedures............................................…. 96 Protective Equipment………............................................................. 98

PPE Acknowledgement Form………………………………... 100

Record Keeping Forms…………………………………………………...103 Alternate Work Program Form………………………………. 104 Safety Meeting/Training Sign-in Sheet……………………… 105 Safety Orientation Checklist…………………………………. 106 Self Safety Inspection Checklist……………………………... 107 Task Logs…………………………………………………….. 111 First Report of Injury Form…………………………………...115 Wage Statement Form………………………………………...116 OSHA Forms………………………………………………… 117

Section VII - Drug Free Policy & Procedures.........................…. VII Purpose and Scope.........................................................................… 122 Acknowledgement, Release Form, Reasonable Suspicion Form………... 123

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VALUE STATEMENT FOR SAFETY

We at Gulfstream Goodwill Industries practice a management philosophy that recognizes the value and respect of each employee. We treat each other, our customers and donors with courtesy, compassion, respect and we are committed to the quality of a safe work environment. An effective safety program will have proven value in all areas of Gulfstream Goodwill Industries, Inc. An established and properly managed safety program will: Ensure GGI employees a safe and healthful place to work. Ensure GGI employees are able to stay on the job and accomplish their tasks without injury to themselves,

a co-worker, or damage to property or equipment. Reduce the direct and indirect operational costs of GGI as they relate to incidents and injuries.

DIRECT COSTS INDIRECT COSTS Premium dollars spent on W/C

& Liability insurance. Hiring, training & overtime expenses.

Deductibles Loss of production and output.

Indirect costs will be 2 or 3 times higher than direct costs.

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Gulfstream Goodwill Industries, Inc. safety program identifies management’s dedication to the elimination of incidents in the workplace. All employees must be informed that management will only accept work being completed in a safe manner and violations of this policy will not be acceptable work behavior just as theft is not an acceptable work behavior. This policy should be reviewed with all employees. The following principles shall guide GGI’s Value Statement: All GGI employees have the responsibility of making safety a daily concern. This responsibility is to be

accepted by everyone, regardless of their position in the organization. The failure of anyone to accept this responsibility will result in the appropriate corrective action.

GGI considers the safety of all employees as a major responsibility and is constantly promoting safe work

habits and conditions. Emphasis will be placed on the following key points to achieve our safety objectives:

a. Management will have the authority and responsibility of maintaining a safe working environment and will actively participate in implementing any safety policies.

b. Supervisors will be assigned the responsibility and accountability for safe work practices,

equipment, materials, housekeeping, and working conditions within their area of control.

c. GGI has designed a system of reporting incidents in order to determine causes, trends, etc. All reported incidents will be investigated to determine the necessary corrective actions and to prevent similar incidents from reoccurring.

d. Supervisors should initiate a regular inspection system of their departments to identify potential

hazards and take the necessary corrective action.

e. Supervisors will have monthly safety discussions with employees and provide training in safety principals and techniques.

f. Employees of all levels are responsible for communicating issues of health and safety. It is the

responsibility of supervisors to either act upon and/or communicate issues reported to them until there is a satisfactory resolution.

Prepared by: Kathy Spencer Sherry Steff Frank Grisanty Kaydeon Simpson

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Section I

Risk Management, Asset Protection & Loss Control

The objective of Gulfstream Goodwill’s Risk Management plan is to ensure our organization’s continued ability to perform its mission, grow and maintain its social responsibility and trust to the community, the public, our employees, and our participants. Risk Exposure:

General Liability – consists of the amount of loss payable to others outside the organization for injury or damage arising from operations. It applies to personal injury, bodily injury, property loss, and negligence of program operations or employees.

Directors & Officers Liability – claims in the area of hiring, treatment and termination of employees; harassment, breach of employment contracts, wrongful dismissal, intention of infliction of emotional distress, professional liability, neglect of duty or financial management, and ADA.

Liability to Employees – compensation for job-related incidents or illnesses, workers’ compensation, occupational safety and health regulations.

Property Loss – physical property at risk, real or personal, owned or leased, by fire, incident or theft.

Vehicle Related Loss – property damage to vehicle, liability claims by persons injured. Contractual Liability – contractual liabilities arise out of leases, rental agreements,

special service agreements, cooperative ventures, construction contracts, grant funding, government funding, copyright infringements, and fund-raising.

Business Interruption – employee “strikes”, loss or reduction in revenues, funding, and earnings caused by peril, insured or uninsured.

Methods of Identifying Risk:

Questionnaires Checklists Claims History In-house Documents; hold harmless indemnification agreements Incident Reports Consumer / Public complaints Outside Experts; insurance consultants, CPA’s, etc.

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Section I

Risk Management, Asset Protection & Loss Control (cont’d)

Loss Control: Loss Control is minimizing loss through preventive and/or reactive measures and can reduce the frequency and/or severity of incidents, minimize financial damage, whether or not the loss is insured. Gulfstream Goodwill has set up an organizational-wide loss control program as follows:

Organizational Health & Safety Program Emergency Disaster Program Workplace Violence Prevention Program Accounting & Procurement Policy Internal Auditing Policy Asset Protection & Security Program Human Services Policies & Procedures Retail & Cash Handling Procedures Human Resources / Employee Handbook Policies & Procedures Information Technology – Access, Internet, Posting, Backup

Risk financing: Risk Financing is funding loss payments through retaining or transferring financial responsibility.

Commercial Insurance Policies Certificates of Insurance Hold Harmless Agreements Mutual-aid Agreements (with other non-profits) Contractual Agreements with another service provider

Business Continuation Framework: Gulfstream Goodwill has established an on-going process of contingency planning. The purpose of our planning is to assure that we will be able to continue our essential business in spite of natural disasters or human caused disruption.

Respond to emergencies that threaten employee life & safety Take action to protect assets and mitigate loss Resume essential services as rapidly as possible Restore normal business operations as efficiently, cost effectively and timely as possible

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Section I

Risk Management, Asset Protection & Loss Control (cont’d)

Monitoring: The final step in Gulfstream Goodwill’s risk management process requires monitoring the selected techniques and modifying as needed. The constant change in legal standards and technology has posed new risks and the need to create and implement new techniques for improving the risk management process. Only by monitoring the implementation of chosen techniques and sporadically reviewing the steps of the risk management process can we as an organization adequately reduce the danger of unpleasant surprises. Loss Control at Gulfstream Goodwill has a goal of incident prevention - and it is the agency’s position that incident prevention should not be something separate or additional to the performance of one’s job. Effective loss control is a combination of maintaining safe working conditions as well as safe work procedures in every phase of one’s job. Managing risks should be considered a management function that requires commitment, attention, and expertise. Controlling losses, not only saves dollars, but it may save lives as well.

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Section I

LOSS CONTROL PROGRAM CHECKLIST

SAFETY COMMITTEE - Is the committee composed of workers and supervisors? - Is there periodic rotation of the people on the safety committee? - Does the committee determine standards for safeguarding equipment? - Does the committee formulate and check on the observance of safety rules? - Does the committee investigate all incidents and make recommendations for the

elimination of hazards? - Does the committee review safety suggestions and implement new procedures if

applicable? - Do we take action on the committee’s recommendations?

SAFETY TRAINING

- Have all company workers been informed of what incidents mean to them personally in a physical and financial sense?

- Do employees understand incident cost and the effect it has on employee earnings?

- Have employees been instructed on safe job performance? - After initial instruction, are employees asked to demonstrate the safe way to

perform the task? - While employees are in training, does the supervisor or foreman check to see

that the task is done safely? - Are workers encouraged to suggest ways of preventing incidents? - Has a job analysis been completed on all hazardous operations? If so, is it

effectively used in training procedures?

SAFETY REPORTS - Do department supervisors submit reports reflecting the safety status of their

departments? - Is an inspection conducted upon receipt of the safety report? - Is the Department Supervisor part of the inspection process? - Is priority given to the most serious safety conditions regardless of cost?

INCIDENT REPORTS

- Is a report submitted every time there is an incident? - Does this report include the specific location of incident? - Are the causes of the largest percentage of company incidents known?

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Section I LOSS CONTROL PROGRAM CHECKLIST

SAFETY STIMULATION

- Has a safety contest been held within the past year? - Are employees rewarded for having a good safety record? - Are signs, posters, and slogans used to keep employees safety

conscious? - Is local publicity given to the company’s safety program and record? - Are individual’s safety performance recognized in newsletters? - Does the company’s safety culture exist beyond the workplace?

- Is there personal recognition for employees “Caught doing the right thing”?

SAFETY EQUIPMENT - When buying new equipment, are safety factors considered? - When making any changes in production methods, is the potential for new

incidents evaluated? - Is proper personal protection equipment provided to employees as necessary?

EMPLOYEE RESPONSIBILITIES

- Report all on-the-job injuries promptly (within 24 hours). - Report all equipment damage to the supervisor immediately. - Don’t take chances - use safety equipment as directed. - Follow instructions - ask questions of the supervisor when in doubt

of the operation. - Observe and comply with all safety signs and regulations. - Report all unsafe conditions or situations that are potentially hazardous. - Operate only equipment you are qualified to operate, when in doubt ask

questions. - Talk to management at any reasonable time about problems that affect

personal safety or work conditions. - Horseplay, fighting, practical jokes are forbidden while on the job. - Employees under the influence of drugs/alcohol will not be allowed on the

company premises or at any job site location. - Personal protective equipment, as required, shall be worn where appropriate. - All new employees must undergo a safety orientation. Designated employees are

to attend safety committee meetings. - When lifting, keep your back straight, bend your knees, and lift with your legs.

Get help if the load is too heavy for one person to safely manage alone.

CONCLUSION Gulfstream Goodwill Industries as an employer and its employees need to understand the importance of work related incidents. Incidents result in lost production, labor turnover, increased training costs, reduced employee morale and loss of reputation as a safe place of employment.

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Section II

SAFETY COMMITTEE

Safety Committee Organization A safety committee has been established to recommend improvements for Gulfstream Goodwill’s safety and health program and to also identify corrective measures needed to eliminate or control recognized safety and health hazards. The safety committee consists of the following management and members of our organization:

Marvin A. Tanck President / CEO Sherry Steff Vice President Finance

Kathy Spencer Vice President Human Services Rhonda Counes Vice President Operations

Cassandra Fulwood Vice President Human Resources Calvin Miller Vice President Marketing

Frank Grisanty Director of Safety & Risk Management Kaydeon Simpson Safety & Risk Management Specialist

Executive Management Executive Management Representatives Store Managers / Department Heads Supervisory Employee Representatives

All Employees Non-Supervisory Employee Representatives Safety committee meetings are held monthly at the Main Administration Building. Each off-site location is to hold its own weekly/monthly safety meetings.

Responsibilities The safety committee:

1. Assists management in promoting safety and health awareness and co-worker participation through continuous improvements of our organizations safety and health program.

2. Assists management in reviewing and updating workplace safety rules based on incident investigation findings, any inspection findings, and employee reports of unsafe conditions or work practices.

3. Accepts and addresses complaints (anonymous or otherwise) and suggestions from employees. The safety committee, using injury and incident records, assists management in identifying trends and patterns to formulate corrective measures.

4. Monitors safety education and training to ensure that it is in place, effective, and that it is documented.

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Section III

SAFETY AND HEALTH TRAINING Safety and Health Orientation Gulfstream Goodwill’s workplace safety and health orientation begins on the first day of initial employment or job transfer. Procedures for conducting safety and health orientation training consist of the following:

Each employee has access to a copy of this safety and health manual, through their supervisor, for review and future reference, and will be given a personal copy of the Section VI - Safety Rules, Policies, and Procedures pertaining to their job.

Supervisors will answer employee’s questions to ensure knowledge and understanding of

rules, policies, and job-specific procedures described in this safety and health manual.

All employees will receive instructions from their supervisor that compliance with the workplace safety and health rules described in this safety manual is required as a condition of employment.

Specific Job Training Supervisors will train employees on how to properly perform assigned job tasks safely using the following training procedures:

Carefully review with each employee the specific safety rules, policies, and procedures that are applicable and that are described in Section VI of this safety and health manual.

Give employees verbal instructions and specific directions on how to do their work

safely.

Observe employees performing their work. If necessary, the supervisor will provide a demonstration using safe work practices or remedial instruction to correct training deficiencies before employees are permitted to do the work without supervision.

Review safe work practices with employees before permitting new, non-routine, or

specialized procedures to be performed.

All employees will receive safe operating instructions from equipment vendors before using new equipment.

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Section III

Periodic Retraining of Employees All employees will be trained on safety rules, policies, and procedures periodically, and when changes are made to this safety and health manual. Individual employees will be retrained for the following:

After a work related injury caused by an unsafe act or work practice; and

When a supervisor observes employees displaying unsafe acts, practices, or behaviors.

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Section III

HAZARD COMMUNICATION PROGRAM MATERIAL SAFETY DATA SHEETS

A.) Purpose The purpose of this section is to ensure that the hazards of all chemicals produced or imported are evaluated, and that the information concerning their hazards is transmitted to our employees. This transmittal of information is to be accomplished by a comprehensive hazard communications program, which includes container labeling and other forms of warning, material safety data sheets (MSDS), and employee training. B.) Scope & Application Gulfstream Goodwill Industries, Inc. will ensure that labels on incoming containers of hazardous chemicals are not removed or defaced. We will maintain copies of any material safety data sheets that are received with incoming shipments of the sealed containers of hazardous chemicals. Gulfstream Goodwill will ensure MSDS sheets are readily accessible to employees during each work shift and that employees are provided with information and training in accordance with the hazard communication program. C.) Identify Responsible Staff The hazard communication program is a continuous program in our facilities. In order for us to have a successful program, it is necessary to assign responsibilities for both the initial and ongoing activities undertaken to department heads. For example: site supervisors or department supervisors are frequently responsible for on-the-job-training sessions. D.) Commitment For our safety & health program to be effective & successful it depends on commitment at every level of our organization. Success will only occur if we understand the program and if our employees are motivated by our people presenting the information to them.

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Section III

HAZARD COMMUNICATION PROGRAM MSDS (cont’d)

A. Purpose To inform all employees of known chemical hazards that may exist in the workplace. B. Application The program applies to chemicals known to be present in the workplace which employees may be exposed during non-routine tasks, foreseeable emergencies or normal conditions. Hazards are determined by Material Safety Data Sheets (MSDS) provided by the supplier. C. Program The following are major elements for this program: 1. Information and training for all employees 2. Warning labels and other forms of warnings that alert employees to hazardous chemicals 3. Material Safety Data Sheets (MSDS) from suppliers 4. Methods for informing contractors of hazards their employees may be exposed

to while working in the production area, warehouse or retail sales or of material brought on site

5. List of hazardous chemicals known to be present in the workplace 6. Steps to be taken for informing employees of hazards of non-routine tasks D. Labels and other forms of warning: All containers of hazardous chemicals must be labeled, tagged, or otherwise marked with:

a. Identification / description of the hazardous chemical(s) ( i.e., flammable, corrosive, reactive, toxic)

b. Proper hazard warnings (i.e., caution, warning, danger) All labels and other warning signs will be clearly printed in English. Furthermore, these labels and other warning signs will be prominently displayed permanently in the work area. E. Material Safety Data Sheets (MSDS) Material Safety Data Sheets (MSDS) are to be kept for each hazardous chemical known to be present in the workplace.

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Section III

HAZARD COMMUNICATION PROGRAM MSDS (cont’d) Material Safety Data Sheets are kept in the Risk Management office, Industrial Contracts, Operations, Rehab satellite offices, and all Retail Stores. They are accessible to all employees during each work period. The Director of Safety & Risk Management is responsible for maintaining complete and up-to-date MSDS sheets as they are received from the Procurement/Purchasing Department. All work shipped to customers will include copies of the MSDS for any known hazardous chemicals of the product. F. Information and Training 1. Training will be conducted with respect to foreseeable emergencies and non-routine tasks

with the help of a written hazard communication plan. 2. Any contracted employee will be advised of the provisions of Gulfstream Goodwill’s

hazard communication and will be provided ready access to the MSDS and the list of hazardous materials.

G. Revisions Any changes in new materials, work operations, new information or processes will be added as addendum to this program.

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Section III

HAZARD COMMUNICATION PROGRAM EMPLOYEE TRAINING SESSION

I know where the Material Safety Data Sheets for my facility are kept. I understand the safe work procedures and precautions to be taken when working with these products including use of protective equipment and/or apparel. (gloves, goggles, respirator) I know where emergency supplies are kept. (1st aid kit, biohazard kit, hazardous spill kit) I know where the emergency phone number and hazard communication information is posted. (emergency phone numbers on MSDS sheets) I am aware that I may review copies of the hazardous chemical list and the company’s written program and MSDS’s. Employee Signature:____________________________ Date:_________________________ Job location or Name:____________________________________________________________

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Section III

HAZARD COMMUNICATION PROGRAM LABEL WARNINGS

CAUTION: The least hazardous type material. WARNING: A more hazardous material. DANGER: A very hazardous material. FLAMMABLE: Will easily catch fire or explode. CORROSIVE: Can dissolve metals, burn skin & eyes. REACTIVE: Material will burn, explode, give off toxic fumes if mixed with air,

water, heat, or other materials TOXIC: Will cause illness or death if inhaled or comes in contact with the skin.

.

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HAZARD COMMUNICATION STANDARD 29 CFR 1910.1200

I. HISTORY

-Congress passed the Occupational Safety and Health Act of 1970.

Substance-specific rule to address the hazards of a particular chemical was too time consuming.

-OSHA established a standard advisory committee on Hazardous Materials labeling in 1974.

Implemented section 6(b) rulemaking authority “shall prescribe the use of labels or other appropriate forms of warning as are necessary to insure that employees are exposed, relevant symptoms and appropriate emergency treatment and proper conditions and precautions of safe use or exposure.

-NIOSH published a criteria document in 1974 which recommended a standard to

OSHA .It is titled ‘A recommended standard…an Identification System for Occupationally Hazardous Materials

Included provisions for Labeling and MSDSs.

- In 1976, Congressman Andrew Maguire from N.J and the Health research

Group petitioned OSHA to issue a standard to require the labeling of all workplace chemicals.

- On January 28, 1977, OSHA published an advance notice of proposed

rulemaking on chemical labeling in the Federal Register.

- On January 16, 1981, OSHA published a notice of proposed rulemaking entitled ‘Hazards Identification’.

- Became law in Nov. 25, 1983

- On September 23, 1987, a revised standard was published that required

chemical manufacturers, importers, and distributors to ensure that MSDSs are provided with the next shipment of hazardous chemicals to non-manufacturing employers or distributors.

- On May 23, 1997, all employers in the non-manufacturing sector must be in

compliance with all provisions of standard.

- Modified on Feb. 9, 1994

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II. WHAT IS THE PURPOSE OF THE HAZARD COMMUNICATION STANDARD?

This standard is based on the premise that employees have both a need and the right to know the hazards and the identities of the chemicals they are exposed to when working. They also need to know what protective measures are available to prevent adverse effect from occurring. The employer is required by this standard to communicate all hazard information and protective measures to its employees.

III. HOW DOES HAZCOM STANDARD WORKS

1. Chemical manufacturers, importers, and suppliers are required to evaluate and determine the hazards of each product they produce and distribute.

2. They are required to communicate the hazard information and associated

protected measure to their customers, through the use of container warning labels and forms called material safety data sheets (MSDS).

3. The employer is required to identify and list all hazardous chemicals in the

workplace to which its employees may be exposed; maintain MSDSs for each hazardous chemicals, make sure chemical containers are properly labeled; implement a written hazard communication program; and communicate the hazards thought employee training.

IV. WHAT IS A HAZARDOUS CHEMICAL

- PHYSICAL HAZARDS- act outside the body to produce a chemically dangerous situation. A hazardous chemical is one with any of the following properties:

- Combustible liquids, compressed gases, explosives, flammables, organic peroxides; oxidizers, pyrophorics, unstable reactives, or water reactives.

- HEALTH HAZARDS – produce reactions within the body such as dizziness, headaches, and such things as possible reproductive damage. Health hazards are divided into acute and chronic health hazards.

Acute – occur in short period of times. Chronic – occur over a long period of time.

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V. CHEMICAL HAZARD CATEGORIES

It is very helpful to organize hazardous materials into four chemical hazard categories. These categories make it easier for employees to remember the hazards and precautions for each type of hazardous material. For example, xylene, toluene, turpentine, and lacquer thinner are all different chemicals found in paint. They are all flammable liquids, so their hazards and precautions are similar.

1. FLAMMABLES – substances that catch fire easily, burn when ignited at or below room temperature, such as alcohol, gasoline, propane, and acetone.

2. CORROSIVES – cause injury to skin, eye, and respiratory system.

Acids, range from mild to strong, reacting violently when combined with bases. These include Hydrogen Fluoride, Hydrochloric, Nitric Sulfuric, Chromic, and Phosphoric. Bases, caustics or alkalis, range from mild to strong. These include ammonium Hydroxide, sodium bicarbonate, and potassium hydroxide.

3. TOXICS – materials that can be poisonous to the body organs. Level of toxicity depends on the amount, length, and frequency of exposure. These include solvents, gases, plastics, epoxies, sensitizers, and particle solids.

4. REACTIVES – substance that react violently when mixed with other

materials. They can release flammable or toxic gases and vapors, heat or oxygen. These include peroxides, sodium metal and halogens.

VI. ROUTES OF ENTRY

1. INHALATION 2. EYE CONTACT 3. SKIN ABSORPTION OR CONTACT 4. INGESTION

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VII. FIVE ELEMENTS OF THE HAZARD COMMUNICATIONS STANDARD

1. CHEMICAL INVENTORY 2. WARNING LABELS 3. MATERIAL SAFETY DATA SHEET (MSDS) 4. EMPLOEE INFORMATION AND TRAINING 5. WRITTEN COMMUNICATION PLAN

CHEMICAL INVENTORY

Employer must develop a list of hazardous chemicals workers may be exposed to during work procedures or in case of emergencies such as leaks and spills.

WARNING LABELS All containers containing chemicals must be properly labeled. In the hazardous

communication standard, a container is defined as. “Any bag, barrel, bottle, box, can, cylinder, drum, reaction vessel, or the like that contains hazardous chemical. This definition specifically excludes pipes and piping systems.

Shipped containers must include:

1. The identity of the hazardous chemical 2. Appropriate hazard warning and safety precautions 3. The name and address of the manufacturer

NFPA 704 labeling System

0- Minimal Hazard 1- Slight Hazard 2- Moderate Hazard 3- Serious Hazard 4- Severe Hazard

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MATERIAL SAFETY DATA SHEETS

Material Safety Data Sheets (MSDS) are forms that contain detailed information about a specific chemical. The employer is required to provide MSDSs, for every Hazardous chemical in the workplace. MSDSs must be located close to where the employee may be exposed to the chemical. All employees must know the location and how to read the MSDSs. Information on MSDS must provide you with:

1. Identity of the hazardous chemical 2. Names, address and phone number of the manufacturer 3. Hazardous ingredients 4. Physical and Chemical Characteristics 5. Fire and Explosion Information 6. Reactivity Data 7. Health Hazards 8. Precautions for Handling and Use 9. Emergency and first Aid Procedures 10. Disposal Methods

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Section III

HAZARD COMMUNICATION PROGRAM HANDLING AND DISPOSAL OF HAZARDOUS MATERIALS

Statement of Purpose It is the policy of Gulfstream Goodwill Industries, Inc. to handle and dispose of all hazardous material in full compliance with federal, state and local laws; to protect the health and safety of customers, employees, and participants; and to prevent damage to company property. Gulfstream Goodwill Industries does not accept donations of hazardous materials. Occasionally donations meeting hazardous material definitions are left at one of our Attended Donation Center (ADC) sites, retail stores, or other company locations. To maintain proper relations with the respective property owners of our ADC and store sites, Gulfstream Goodwill is compelled to properly dispose of the hazardous materials. To the fullest extent possible, Gulfstream Goodwill Industries, Inc. may pursue and prosecute individuals responsible for illegal dumping of hazardous materials, at the discretion of corporate management. This effort will be accomplished in full cooperation with the appropriate local authorities. Any and all internal and external information sources available will be utilized to speed apprehension and prosecution of guilty parties. Only those hazardous materials deemed minor in nature and meeting the descriptions contained in this standard operating procedure will be handled, packaged, or disposed of by Gulfstream Goodwill employees. Any hazardous material beyond the capabilities of internal employees will be disposed of by a designated outside contractor. Definitions: Household Chemicals: Any chemical material packaged and intended for use and sale to consumers is defined as a household chemical. These materials are not defined by OSHA or the EPA as hazardous materials as long as they are in the original container, the labeling is intact and there is no leaking of the container.

Hazardous Materials: Any material deemed to have no resale value or no further purpose with any Gulfstream Goodwill facility and meeting the descriptions listed below are automatically defined as hazardous waste:

Medical waste of any description Corrosive materials Donated medical supplies of any type Pesticides (except for household use) Industrial chemicals of any type Chemicals (not labeled/unidentified) Donated medical equipment (exposed to human bodily fluids) Poisonous materials Scuba diving tanks Gasoline & oil products Batteries, battery acid & anti-freeze Paints; oil, lead & water based Solvents & sealers Pool chemicals (Chlorine / muriatic acid) Automotive tires Lubricants & greases Oxygen tanks / cylinders / propane Freon from appliances or air conditioning Explosives, gun powder, ammunition, artillery shells, fireworks, or any potentially explosive device.

Biohazard Waste

Disposal of Hazardous Material: Contact an outside contractor such as the Solid Waste Authority that has special licensing, insurance, training, and the qualifications to handle, transport, and dispose of hazardous materials deemed beyond the internal capabilities of Gulfstream Goodwill Industries, Inc. Authorized Personnel: Designated Gulfstream Goodwill personnel authorized and trained will be contacted anytime decisions need to be made regarding the removal and transportation of hazardous materials. The personnel filling the positions listed below are defined as authorized officials to make determinations internally for handling and disposal of hazardous materials:

POSITION PHONE NUMBER Director of Safety / Risk Management 561-848-7200 Office / 561-723-4233 Cell Director of Operations 561-833-1693 Office / 561-248-1254 Cell Property Manager 561-848-7200 Office / 561-312-6151 Cell Vice President Retail Operations 561-848-7200 Office / 561-906-1862 Cell Q.A. Chief Okeechobee Waterways 863-443-6018 Office / 561-718-5782 Cell Project Manager – Okeechobee Waterways 863-443-6018 Office / 863-443-6010 Cell

The authorized personnel will make the determination on whether to transport the hazardous items, call in a disposal contractor, contact outside authorities, or visit the location for further assessment. Full consideration must be given to avoid employee exposure to serious hazardous materials as well as handling precautions and other liabilities. If there is any doubt whether Gulfstream Goodwill employees should be handling the items, always refer the material pick up to the disposal contractor. The Solid Waste Authority is the appropriate contact for hazardous materials but they do not pick up. You must schedule an appointment each time, provide an inventory of material, and deliver the hazardous materials to their location. Items such as tires, propane, oxygen, scuba tanks must be transported to the landfill, all tanks and cylinders must have their valves removed or they will not be accepted. The Solid Waste Authority telephone number is 561-471-5770, you must make application and there is a $25.00 registration fee and dumping fees.

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Unacceptable Donations: Any materials meeting the prohibited item descriptions are not accepted for donation. Non-acceptance of these materials does not prevent them from being left at our donation centers and stores. Most of these materials are left at times when the donation site is unattended. Procedures - Attended Donation Centers: 1. Prior to accepting donations, ADC attendants must inspect the goods for the presence of

chemical items. Gulfstream Goodwill does not accept donations of chemical goods of any description, including household consumer products. Donors should be advised to take these items to their local solid waste department drop-off point. Locations of these disposal centers can be obtained from the phone book or calling the local county solid waste department.

2. Occasionally, various chemicals are left at Gulfstream Goodwill ADC locations when the

donation centers are unattended. Household products that are obviously packaged for sale to consumers can be handled and transported by Goodwill employees. If containers of these materials are found at ADC locations they must be placed separately to prevent damaging other donated goods.

3. ADC attendants must exercise care not to get any of the materials on their hands, spill the

materials on their clothes, damage the containers enough to cause leaks, or mix the materials together. If any of the donated household chemicals do get on ADC attendants’ hands, they should wash or clean their hands as soon as possible. It is GGI policy that latex or vinyl gloves be worn when handling chemicals. Small bottles of eyewash are to be included in all first aid kits.

4. Upon arrival at the assigned Attended Donation Center (ADC) the attendant must visually

inspect any items left at the ADC overnight or during closed periods to determine if there are prohibited items. If any materials meeting the description of prohibited items are found they must not be touched or otherwise disturbed by the ADC attendant.

5. The attendant must notify the appropriate ADC Manager immediately of any materials

meeting prohibited item descriptions found at the ADC location. The attendant must provide as much information about the materials as possible without touching them. As a minimum the supervisor must be informed of the following: (Note: if the attendant cannot reach their immediate supervisor the attendant should notify the Director of Safety or the Director of Donation Services.)

are the materials in containers larger than five (5) gallons? are there labels on the containers? what does the label say is in the container? are there any warnings or cautions on the container? is the container leaking? does the material look as though it came from a household? how much material is there? What is the total quantity? are there any medical items of any description? does there appear to be any contamination of the medical items?

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6. Once the ADC Manager has the above information he/she should notify the appropriate authorized official (Solid Waste Authority or Landfill) as quickly as possible. Provide all the information given by the attendant and any other appropriate details. If the authorized official determines the materials cannot be transported by us, we will call in a disposal contractor. If the authorized official states the items can be transported by Goodwill, notify the Transportation Department for arrangements. Precautions should still be taken by wearing the appropriate protective equipment; gloves, goggles, etc.

Procedures - Transportation Department (Drivers): 1. Home pick-up vehicles must refuse all chemical item donations of any description. Prior to loading donated goods, drivers must ensure there are no household cleaning products, motor fuels, oils, medical items, or other chemical or hazardous materials mixed with donated goods. 2. Transportation drivers are to inspect ADC donated goods prior to loading onto the truck for any hazardous or household materials. This will ensure no prohibited items are being transported. Specific Material Handling & Disposal Procedures:

Automobile batteries - Solid Waste Authority drop-off center.

Propane tanks - Propane company for disposal or refurbishing or Landfill (valves must be removed).

Gasoline tanks - Pour gasoline out, leave cap off & dispose of in trash.

Aerosol cans - Separate from flammable & non-flammable. Dispose of in trash.

Fire Extinguishers - Contact fire extinguisher’s company for disposal or refurbishing.

Paint - Allow paint to dry-up and harden, dispose of in trash.

Dangerous Products - Any items found that could present imminent danger, such as

fire or explosion, notify Supervisor and Safety Director immediately. All flammable and non-flammable items should be kept separate and keep all pressurized containers such as propane tanks, spray cans, fire extinguishers, and any other pressurized items separated. Please notify your Supervisor of any items or materials which are not covered in these specific procedures for handling or disposal.

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Section III

HAZARD COMMUNICATION PROGRAM HAZARDOUS ENERGY CONTROL LOCKOUT / TAGOUT All workplaces have many energy sources to power machines, equipment, processes, and operations. Without reliable energy, most industries would cease to exist; thus, making energy a vital part at all of our operations. Despite the significant benefit of energy sources, there are hazards associated with all forms of energy. Failure to recognize and control hazardous energy sources can and will cause serious injuries and death. It is vital to employee safety that an effective lockout/tagout procedure be provided and followed by all affected employees. Purpose The following procedure establishes the minimum requirements for the lockout/tagout of energy isolating equipment. All machinery or equipment is to be locked out or tagged out before employees perform any servicing or maintenance activities. This will help ensure against injury from unexpected energization, start-up or release of stored energy. Types of Energy & Hazards The hazardous energy sources which require lockout/tagout must be recognized by all employees so they can protect themselves. These energy sources include:

Electrical Hydraulic Chemical Thermal Other

Responsibility All employees involved shall be instructed in the safety significance of the lockout/tagout procedure. Each new or transferred affected employee and other employees whose work operations are in the area where lockout/tagout is used shall be instructed in the purpose and use of the lockout/tagout procedure. (List Names/Job Titles of employees authorized to lockout or tagout.)

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Preparations for Lockout/Tagout A survey sheet should be used to locate and identify all isolating instruments to be certain which valve, switch or any other energy isolating instruments apply to the equipment to be locked or tagged out. Verify that no more than one energy source in involved (mechanical, technical, etc...) Cycle for Lockout/Tagout Procedure

All affected employees must be notified that a lockout or tagout system is going to be performed and the reason. All authorized employees are to be trained on the different types and the magnitude of energy that a machine or equipment utilizes and shall know the hazards.

If a machine or equipment is in operation, utilize specific stopping procedures.

Operate the necessary switches, valves, etc. so that the equipment is isolated from its

energy source. All stored energy (rotating flywheel, hydraulic systems, air, gas, water pressure, steam, springs or elevated machine members) must be dispersed or controlled by a method such as repositioning, blocking, bleeding down, etc.

All energy-isolating instruments need to be assigned individual locks or tags.

After having checked the disconnected energy source, and that no personnel are exposed,

engage the normal operating controls to ensure that the equipment will not operate. Important: Return operating controls to the off position or neutral after the test.

The instrument is now locked out or tagged out! Restoring Equipment or Machines to Normal Function

After maintenance or servicing is complete and machinery or equipment is ready for normal use, check to ensure that no one is exposed.

After guards, tools and employees are in the clear, remove all lockout/tagout devices and

restore energy to the equipment or machine.

Procedure - One or More Persons Each individual shall place his/her personal lockout instrument on the energy-isolating instrument. If an energy-isolating instrument cannot accept multiple locks or tags a multiple lockout or tagout instrument (hasp) can be used. When lockout is used, a single lock can be used to lockout the machine or equipment with the key being placed in a lockout box or cabinet that allows the use of multiple locks. Each employee can use his/her own lock to secure the box or cabinet. When each person no longer needs to maintain their lockout protection, they can remove their lock protection and their lock from the box or cabinet. Basic Guidelines To protect against incidental operation all equipment is to be locked out or tagged out. Do not operate any valve, switch, or energy-isolating instrument when it is locked or tagged out. `

BACK SIDE

FRONT SIDE

Routine Inspections At least once a year there needs to be a verification and inspection of these procedures. Retain records and other inspections reports for certification.

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HAZARDOUS ENERGY CONTROL PROGRAM TRAINING RECORD

The following company employees have received Hazardous Energy Control (Lockout/Tagout) training. NAME DEPT. TYPE OF TRAINING DATE ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________

______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________

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HAZARDOUS ENERGY CONTROL LOCKOUT EQUIPMENT LISTING

The following machines and equipment fall under the requirements of 29 CFR 1910.147, The Control of Hazardous Energy (Lockout/Tagout). For this reason appropriate lockout procedures must be performed each time servicing or maintenance is performed. EQUIPMENT/MACHINE IDENTIFICATION LOCATION DATE ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________

Section III PROPER LIFTING TECHNIQUES

Follow these tips to avoid compressing the spinal discs or straining your lower back when lifting:

Keep a wide base of support. Your feet should be shoulder-width apart, with one foot slightly ahead of the other (karate stance).

Squat down, bending at the hips and knees only. If necessary, put one knee to the floor and your other knee in front of you, bent at a right angle (half kneeling).

Maintain good posture. Look straight ahead, and keep your back straight, your chest out, and your shoulders back. This helps keep your upper back straight while maintaining a slight arch in your lower back.

Slowly lift by straightening your hips and knees (not your back). Keep your back straight, and don't twist as you lift.

Hold the load as close to your body as possible, at the level of your belly button. Use your feet to change direction, taking small steps. Lead with your hips as you change direction. Keep your shoulders in line with your

hips as you move. Set down your load carefully, squatting with the knees and hips only.

Keep in mind:

Do not attempt to lift by bending forward. Bend your hips and knees to squat down to your load, keep it close to your body, and straighten your legs to lift.

Never lift a heavy object above shoulder level.

Avoid turning or twisting your body while lifting or holding a heavy object. - 36 -

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Section III

BACK & BODY MECHANICS

Body mechanics is the way you use your body when lifting, standing, bending, sitting down or lying down. Safe body mechanics keeps your spine, muscles, discs, bones and joints balanced when you lift, bend, sit, or stand. 1.) For jobs that require standing for a long period of time with little movement, try placing

one foot on a low stool to help keep your spine balanced. 2.) For jobs with standing & lifting, don’t twist, move with your feet. Keep the upper body

in line with your hips and don’t lean forward. 3.) For jobs requiring sitting for a long periods of time, choose a chair that supports your

lower back or add a pillow or rolled up towel for support. 4.) If your chair does not give adequate support, lean forward and rest your upper body

lightly on your arms and elbows. 5.) Team lifting, get help from a co-worker to lift heavy or large objects. 6.) Mechanical lifting, use of a pushcart, hand truck, dolly or forklift, letting you remain

upright with the spine in balance. Body & Back Mechanics doesn’t stop with an ideal lift. You need to get in shape and stay in shape. A healthy back program consists of:

Healthier Lifestyle Good Body Mechanics Regular Exercise

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Section III

RETAIL / STOCK PERSONNEL SAFETY

Cashiers and Sales Clerks: General Rules

1. Use a closed fist or the back of your hand to close register drawers. 2. Do not allow merchandise, garments or boxes to accumulate on the floor behind the

counter. 3. Do not run extension cords between offices or passageways, or between aisles where

merchandise is displayed. 4. Do not carry knives, scissors or other sharp objects in pockets or aprons unless they are

first placed in their sheath or holder. 5. When cutting shrink-wrap with a blade, always cut away from you and your co-workers. 6. When handling box cutters and other cutting tools, direct sharp points and edges away

from you. 7. When cutting cartons use safety box cutters. Do not cut with the blade extended beyond

the guard. 8. Do not try to stop a display from falling, get out of the way. 9. Shoes will be worn at all times. No open toe, backless shoes, sandals or heels are

permitted in retail stores, warehouses, production floors, or ADC’s. Rubber sole or non-skid shoes should be worn.

10. Neither food nor drink is permitted in the work area, only in the break room. Stocking Shelves: General Rules

1. When manually stocking shelves, position the materials to be shelved slightly in front of you, so you do not have to twist when lifting and stacking materials.

2. Do not let items overhang from shelves into walkways. 3. Place heavier loads on the lower or middle shelves. 4. Remove one object at a time from shelves. 5. Place items on shelves so that they lie flat and do not lean against each other.

Handling Glass: General Rules

1. Do not attempt to catch a falling piece of glass. 2. Do not pick up broken glass or cracked glass with your bare hands. 3. Do not carry glass under your arm. 4. Carry sheets of glass in a vertical position to the ground; do not put your hand in the

center or hold edges and attempt to carry it parallel to the ground.

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Section III

RETAIL / STOCK PERSONNEL SAFETY (cont’d)

Packaging / Unpackaging Safety: General Rules

1. Wear protective gloves when building boxes for packaging. 2. Remove or bend nails and staples from crates before unpacking. 3. Beware of clothing with straight pins, hangers, staples, and rough sharp objects. 4. Use caution when removing donated goods out of boxes or bags or when sorting house-wares,

clothing, etc... Compactor / Baler Safety: General Rules

1. Do not climb in the compactor or baler for any reason. 2. Do not operate a compactor or baler with the door open. 3. Keep compactor doors closed and the chute clear of debris when the compactor is not in use. 4. Do not throw chemicals labeled caustic, corrosive or flammable into the compactor. 5. If you experience a problem with the compactor/baler, follow posted instructions to disconnect

the power and tag the equipment “Out of Service”. Ladders and Step Ladders: General Rules

1. Do not use wooden or aluminum ladders or ladders that have loose rungs, cracked or split rails, missing rubber foot pads, or other visible damage.

2. Keep ladder rungs clean and free of grease. Remove buildup of material such as dirt or mud. 3. When performing work from a ladder face the ladder and do not lean backward or sideways from

the ladder. 4. Allow only one person on the ladder at a time. 5. Do not stand on the top two rungs of any ladder. 6. Face the ladder when climbing or coming down. 7. Do not stand on a ladder that wobbles or leans. 8. Do not try to “walk” a ladder by rocking it. Climb down the ladder, and then move it. 9. Do not carry items in your hand while climbing up or down a ladder. 10. Maintain a three-point contact by keeping both hands and one foot or both feet and one hand on

the ladder at all times when climbing up or down. 11. Do not place ladders in doorways/passageways without posting signs. 12. Secure the ladder in place by having another employee hold it if it cannot be tied down. 13. Do not stand on or in chairs, tables, boxes, bins or other improvised climbing devices, use a step

stool or ladder.

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Section III

HOUSEKEEPING PERSONNEL SAFETY General Rules:

1. Do not place work/cleaning materials in walkways or passageways.

2. Do not kick objects out of pathways, push or carry them out of the way.

3. Use caution signs or cones to barricade slippery areas such as freshly mopped areas.

4. Do not use gasoline for cleaning purposes.

5. Straighten or remove rugs and mats that do not lie flat on the floor.

6. Use personal protective clothing/equipment such as gloves, goggles, face shield, aprons, and non-skid shoes when using any kind of cleaning chemical or compound.

7. Do not use protective equipment/clothing that has split seams, pinholes, cuts, tears, or

any sign of damage.

8. Do not use chemicals from unlabeled or unmarked containers.

9. Do not drag containers labeled “Flammable”.

10. Do not handle any containers of chemicals if their containers are cracked or leaking.

11. Read MSDS before using any products, and do not use products that are not provided by the Procurement/Purchasing Department.

12. Do not operate any machinery with wet hands.

13. Do not use extension cords that have splices, exposed wires, cracked or frayed ends.

14. Turn machine off before plugging in and out.

15. Do not use extension cords, tools, or machines that have the ground prong removed or

broken off.

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Section III

OFFICE PERSONNEL SAFETY (Coordinators, Specialists, Accounting Clerks, Clerical & Supervisors) General Office Safety:

1. Carry pencils, scissors and other sharp objects with points down. 2. Use a ladder or step stool to retrieve items located above your head. 3. Do not block your view by carrying large or bulky items; use a dolly or hand truck, or get

assistance from another employee. 4. Store sharp objects, such as pens, pencils, letter openers or scissors in drawers or with the

points down in a container. 5. Keep doors in hallways fully open or fully closed. 6. Do not store or leave items on stairways, hallways, or walkways. 7. Do not run on stairs or take more than one step at a time. Wear appropriate clothing attire

and footwear. 8. Use handrails when ascending or descending stairs or ramps. 9. Do not jump from ramps, platforms, ladders or step stools. 10. Obey all posted safety and danger signs.

Furniture Use:

1. Do not tilt the chair you are sitting in on its back two legs. 2. Do not stand on furniture to reach high places. 3. Do not attempt to move furniture without assistance.

File Cabinets:

1. Open only one file cabinet drawer at a time. 2. Close the filing cabinet drawer you are working before opening another filing drawer in

the same cabinet. 3. Put heavy files in the bottom drawers of file cabinets. 4. Use the handle when closing drawers and files.

Staplers:

1. Point the ejector slot away from yourself and bystanders when refilling staplers. 2. Keep fingers away from ejector slot when loading or testing stapling devices. 3. Use a staple remover, not your fingers, for removing staples.

Paper Cutter / Shredder:

1. Position hands and fingers on the handle of the paper cutter before pressing down on the blade.

2. Keep the paper cutter handle in the locked position when not being used. 3. Do not use paper cutting devices if the finger guard is missing. 4. Do not place your fingers in or near the feed of a paper shredder.

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Section III

OFFICE PERSONNEL SAFETY (cont’d) (Coordinators, Specialists, Accounting Clerks, Clerical & Supervisors)

Electrical Safety:

1. Do not use frayed, cut or cracked electrical cords. 2. Do not plug multiple electrical cords into a single outlet. 3. Do not use extension or power cords that have the ground prong removed or broken off. 4. Use a cord cover or tape the cord down when running electrical cords across aisles,

between desks or across entrances or exits. Do not hang cords or wiring on nails and hooks.

5. Turn the power switch to “off” and unplug office machines before adjusting, lubricating or cleaning them.

Fans Safety:

1. Do not use fans that have excessive vibration, frayed cords or missing guards. 2. Do not place floor type fans in walkways, aisles or doorways.

General Machine Safety:

1. Do not remove, alter, or bypass any safety guards or devices when operating any tool or piece of equipment or machinery.

2. Read and obey all safety warnings posted on or near any machinery such as copiers, conveyors, compactors, etc.

3. Do not block or obstruct stairwells, exits or accesses to safety and emergency equipment such as fire extinguishers or alarms.

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OFFICE PERSONNEL SAFETY (cont’d) (Coordinators, Specialists, Accounting Clerks, Clerical & Supervisors) Exercises to Prevent Carpal Tunnel Syndrome

1. Start standing, arms at your sides. Lift arms and stretch wrists and fingers in a handstand position. Hold for a count of five.

2. Straighten wrists and relax fingers so they hang loosely. Hold for a count of five.

3. Keeping wrists straight, make tight fists with both hands. Hold for a count of five.

4. Bend both wrists down, keeping hands in fists. Hold for a count of five. Return to step

two or a five count. Do entire sequence ten times. A series of simple exercises can help prevent carpal tunnel syndrome, a condition caused by repetitive motion that causes pain, tingling and numbness of the arms, wrists, fingers, and hands. These simple moves (above) substantially decrease internal pressure on the median nerve of the wrist. Internal pressure compresses the nerve, which hampers circulation and causes symptoms. It is recommended you do these exercises, whether or not you have carpal tunnel syndrome. In the long run, doing exercises daily - before starting work and during breaks - may prevent carpal tunnel syndrome. If you already have carpal tunnel syndrome, doing them could help you. How to Sit at a Computer:

1. Position monitor 20-24 inches away from eyes. 2. Adjust seat height so upper arms hang vertically, elbows bent at 90°. 3. Adjust backrest to support the small of the back. 4. Hold wrists in neutral position, not bent upward or downward. 5. Use a document holder next to the screen, rather than lying papers flat. 6. Use a footrest, if necessary to adjust for height. 7. Look for the best angle. 8. Sit up straight. 9. Have a fully adjustable chair. 10. Take a break from constant typing. 11. Don’t strike keys hard or forceful. 12. Learn to relax and build variety into your job.

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OFFICE PERSONNEL SAFETY (cont’d) (Coordinators, Specialists, Accounting Clerks, Clerical & Supervisors) Placement of Keyboard:

1. Select a work surface large enough to hold computer equipment and additional items

required for your work. 2. Position keyboard directly in front of you. This makes it possible to type with your

shoulders relaxed. 3. Position mouse at the same level as the keyboard.

Furniture & Posture:

1. Adjust height of chair or work surface so your forearms are parallel with the floor and

your wrists are straight. 2. You should maintain proper arm position and place feet flat on the floor. Avoid pressure

along the underside of your thigh near the knee and back of lower leg. Use a footrest if chair is too high to reach floor.

3. Position backrest so that the lower back is supported comfortably at your workstation. 4. Avoid slouching, sit upright and relaxed. 5. Place frequently used work materials within arms reach.

Hand & Arm Position:

1. When typing, forearms and wrists should be level & parallel to the floor. 2. Keep elbows relaxed; don’t press them tightly against your body. 3. Keep wrists in a natural position when using keyboards or mouse. Do not arch or angle

wrists. Always have a wrist pad. 4. If you use a palm rest, use it briefly. Do not use palm rest when typing. 5. Keep your thumbs and fingers in a relaxed natural position.

Viewing Angle:

1. Position monitor to avoid sources of glare or bright reflections 2. Use monitor’s tilting feature to find best position, you may want to tilt it back slightly 3. Position monitor directly in front of you at a comfortable viewing distance 4. Use brightness & contrast controls to improve image quality 5. Use a document holder and position it at the same level as monitor

Lighting:

1. Position the monitor between rows of overhead lights to avoid glare 2. Use indirect lighting to avoid bright spots on the monitor 3. If your office has windows, use blinds, shades, or drapes to control amount of daylight in

the room. Try to position the monitor so that the side of it faces the windows

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OFFICE PERSONNEL SAFETY (cont’d) (Coordinators, Specialists, Accounting Clerks, Clerical & Supervisors) Vision Care:

1. Take frequent breaks and rest your eyes 2. Keep your glasses, contact lenses, and the display clean 3. If you use a glare filter, clean it according to the instructions 4. Have your eyes examined regularly by a vision care specialist 5. Consider having glasses made that are specifically suited for working with computers

Work Habits:

1. Work in a relaxed, natural position; avoid any awkward postures that may lead to

muscular discomfort 2. Alter your sitting posture frequently to reduce muscle fatigue 3. Avoid long periods of typing in ways that place heavy physical demands on you 4. Take periodic short breaks away from your computer 5. Stand up and take a few minutes to stretch and exercise during the day 6. Examine your work habits and the types of tasks you perform, break up the routine and

vary your tasks Different users of computer workstations have different levels of physical tolerance for working intensively over a long period. Monitor your personal tolerance levels, and avoid regularly exceeding them. In addition, almost everyone’s overall health and tolerance for the strains of work can be improved through prevention of avoidable adverse health conditions and the practice of regular exercise.

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Section III

VEHICULAR EXPOSURE & SAFETY TRANSPORTATION

The primary cause of automobile and truck losses are the drivers of the vehicles. Gulfstream Goodwill’s qualified fleet safety program will address all of these areas. The key to preventing driver related losses are:

Selection of qualified drivers Driver training & supervision New drivers road tested MVR reports on drivers Restriction of vehicles to authorized use Reference checks completed Driver rules outlining performance & discipline Incident investigation

Defensive driving is a proven concept for the reduction of auto fleet incidents. Defensive driving means, “driving so as to prevent incidents in spite of the incorrect actions of others or the presence of adverse driving conditions”. Gulfstream Goodwill drivers should be expected to use it when driving. One of the primary causes of vehicle related incidents are vehicle defects. Vehicle defects are best reduced by having:

Regular vehicle preventative maintenance Frequent vehicle inspections Using vehicles designed for their use Vehicles stored safely from theft / vandalism

Distance traveled is important because long distance causes driver fatigue and inattention. Drivers following familiar routes are less apt to be taken by surprise by unexpected hazards. However, they can become complacent or inattentive to hazards that become too familiar.

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Section III

VEHICULAR EXPOSURE & SAFETY TRANSPORTATION

Driving Safety: 1. Do not open doors or exit a vehicle while it is in motion. 2. Do not ride in the bed of pick-up trucks. 3. Set the parking brake before leaving the vehicle. 4. Only employer authorized personnel may operate any company vehicle. 5. Do not operate a vehicle if you are ill or fatigued. 6. Do not operate a vehicle if you are taking medication whose container label indicates that the medication may cause drowsiness or other side effects. 7. Shut all doors and fasten seat belts before moving the vehicle. 8. Obey all traffic patterns and signs at all times. 9. Do not drive on the road shoulder. 10. Use side and rearview mirrors before making lane changes, turns and sudden stops. 11. Turn the vehicle off before fueling. 12. Do not smoke while fueling a vehicle. 13. Wash hands with soap and water if you spill gasoline on your hands. 14. Use lift gate for all items (heavy, bulky, or otherwise) 15. Never jump from tailgate of truck 16. Tie sofa beds mechanical beds down, mattress to frame before lifting 18. Use moan-backer 19. Use chocks at loading docks Road Safety: 1. Look for holes in the road before stepping out of your vehicle so that you can avoid them, when

you exit your vehicle. 2. If a vehicle is disabled and blocking roadway, do not push it to clear the lane, request assistance

or call for a wrecker. 3. Do not attempt to push your own disabled vehicle, especially if you experience pain or

discomfort. Automobile Collision Prevention: 1. Maintain a 2-3 second following distance from the vehicle in front of you. 2. Avoid blind spots by looking over your shoulders before attempting any lane changes, in order to assure that neither persons nor vehicles are in the adjacent lanes. 3. Do not run through stop signs or red traffic lights. Stop for all stop signs and red

traffic lights, proceeding only after all other vehicles have yielded the right-of-way. Safety Belts and Equipment: 1. Safety belts are to be worn at all times and in all vehicles. Passengers riding in vehicles are to

wear safety belts as well. 2. Headrests are to be properly placed to prevent injury. 3. Make sure all equipment is tied down or mounted, such as fire extinguishers, emergency

equipment, 1st aid kits, biohazard kits, blankets, reflectors, cameras with film, etc.

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Section III

VEHICULAR EXPOSURE & SAFETY TRANSPORTATION

All Gulfstream Goodwill Company vehicles are required to have a “ IF YOU CAN’T SEE MY MIRRORS, I CAN’T SEE YOU,” and “ HOW’S MY DRIVING? CALL 561-848-7200” bumper sicker on the rear of the vehicle.

“IF YOU CAN’T SEE MY MIRRORS, I CAN’T SEE YOU”

HOW’S MY DRIVING? CALL 561-848-7200

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GULFSTREAM GOODWILL INDUSTRIES, INC. POLICY ON VEHICLE MOVING VIOLATIONS & MVR CRITERIA

It is the policy of Gulfstream Goodwill Industries, Inc. that all employees who drive a company vehicle or drive their own vehicle on company business have a valid Florida Drivers License, provide proof of vehicle insurance, and maintain good driving records. If an employee receives any type moving violation while operating a company vehicle or their own vehicle on company business they are to notify their Supervisor immediately. Employees will be responsible for paying the expense of any and all fines and any driving courses required by the company. It is management’s responsibility to establish criteria for the selection of drivers and to follow through with the enforcement of the established criteria. As a prerequisite, driver selection will include a check of the individual’s motor vehicle report (MVR). In accordance with our insurance carrier’s criteria the following “violations” will be considered unacceptable for a driving position with Gulfstream Goodwill Industries/Academies: Suspension or Revocation DWI / DUI - Drugs or Alcohol or any violations relating to alcohol or drugs including, but

not limited to, Open Container Violations. Reckless or Careless driving Negligent homicide arising out of the use of a motor vehicle Operating a vehicle during a period of suspension or revocation Using a motor vehicle for the commission of a felony Aggravated assault with a motor vehicle without the owners authority Operation of a motor vehicle without the owners authority Operating a motor vehicle while unlicensed Speed contests Any other criminal use of a motor vehicle

Any driver with any of the following over the past three years will not meet our insurance carriers underwriting criteria: More than two moving violations (with points) in the past three years, and where points

exceed (12) in any given year. More than two accidents (at fault) in the past three years. More than one accident (at fault) in any one year. Speeding over 80 miles per hour is a violation of any speed-limit law

The above insurance carriers guidelines are not inclusive and are subject to change. The Company reserves the right to review Motor Vehicle Reports and determine acceptability.

EMPLOYEE / VOLUNTEER USE OF PERSONAL VEHICLES Since there are numerous occasions where employees / volunteers use their personal vehicles to perform agency related functions Gulfstream Goodwill Industries, Inc. and Academies maintains Hired & Non-Owned auto insurance coverage to protect the company. This coverage is provided as Excess Only for liability to protect the company if an employee or volunteer is utilizing their own vehicle on company business. No physical damage coverage is ever provided excess or otherwise on the employee’s vehicle.

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The employees or volunteers personal auto policy would be primary for the agency and self.

1.) Personal auto use should be restricted where possible.

2.) Employees using their personal vehicles for company business will be reviewed as a staff member using a company owned vehicle:

a. MVR’s checked and analyzed b. Provide proof of automobile insurance b. Proper driver training such as Defensive Driving Courses

c. Annual update on MVR’s and certificates of insurance d. Follow company policy and procedures when using personal

vehicles; i.e.: seat belts, etc. 3.) Employees using their personal vehicle and/or driving a company-owned/leased vehicle will

provide Gulfstream Goodwill Industries proof of insurance and confirmation that there are no exclusions regarding vehicle use and GGI will determine appropriateness of personal vehicle (condition, type, etc.).

4.) It is recommended by our liability carrier that employees / volunteers using their personal vehicle

carry minimum limits of liability (i.e.: 100/300/50) and notify personal insurance agent they are using their vehicle on company business.

Reviewed & Revised 3/21/07

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GULFSTREAM GOODWILL INDUSTRIES, INC.

USE OF COMPANY VEHICLES

It is the policy of Gulfstream Goodwill Industries, Inc. that all employees who operate a company owned or leased vehicle provide drivers license and insurance information for all spouses, domestic partners, and all other family members. This will enable us to access a Motor Vehicle Report (MVR) on the non-employee to ensure their license is current and valid, and review the acceptability of the driver’s record. It is also the employee’s responsibility to minimize the exposure of the non-employee operating the company vehicle. The non-employee should only drive the company vehicle on an incidental as needed basis. If an employee or non-employee receives any type moving violation while operating a company vehicle, they are to notify the Safety & Asset Protection Department immediately. The employee who the company vehicle is assigned to will be responsible for paying the expense of any and all fines, and any driving courses required by the company. In continuing with our present policy on driving personal vehicles on company business, GGI maintains only Excess Liability Insurance. This coverage is to protect the company if an employee or volunteer is utilizing their own vehicle for agency related business. No physical damage coverage is ever provided excess or otherwise on the employee’s vehicle. The employees or volunteers personal auto policy would be primary for the agency and self. Please provide any non-employees driver’s license information to the Safety & Risk Management Department if they will be operating a company vehicle. Please contact the Director of Safety & Risk Management at 561-848-7200. Reviewed & Revised 3/21/07

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Gulfstream Goodwill Industries, Inc. Daily Vehicle Maintenance Checklist

Driver’s Name: ___________________ Date: ___________ Time: ______a.m. ______p.m.

Odometer Reading: ____________ Vehicle #: _________ Department #: __________

ENGINE – Under Hood Inspection: Check radiator coolant level: ________ Quarts added: ________ Water added: ______ Check oil level: _________ Quarts added: __________ Any leaks notable: ______________ Check brake fluid: __________ Quarts added: __________ Any leaks notable: ________ Check power steering fluid: __________ Pints added: _________ Any leaks notable: ________ Check battery water level: __________ Water added: _________ Any leaks notable:________ Check automatic transmission fluid (if applicable): ______________ Quarts added: _________ Check if battery is securely fastened: ___________ Check hoses and belts: _______________ Check if hood latch holds securely and releases properly: ______________________________

COMMENTS: ________________________________________________________________________

External Inspection – Outside Vehicle: Inspect windows, obstructions, broken glass, etc. _______ Inspect windshield wipers: ________ Inspect outside mirrors, cracks, loose, missing, etc. _______ Check /bump all tires: _________ Check all exterior lamps, headlights, turn signals (front/rear), flashers, lenses: ______________ Check doors, tailgate, liftgate (up / down position), fenders, bumpers, hood, trunk: ___________ Check for torn metal or protruding parts from vehicle: ________ Check fuel filter cap: ________ Check under vehicle for leaks, hydraulic, oil, gasoline: _______ Check liftgate/grease: _______ Check floor boards / floor beds: ___________ Check for dents, scratches, damage: _________ Check security censors on all doors daily: ___________

COMMENTS: ________________________________________________________________________

Internal Inspection: - Driver’s Seat: Check steering column: ______ Check horn: _____ Check parking brake reset/release: ______ Check inside mirrors, rearview: ___________ Check windshield wipers / washers: __________ Fuel gauge: _________Check water temperature: ________ Check battery charge: _________ Check oil gauge: ________ Check brake pedal / height / feel gauge & warning light: _________ Check air pressure gauge for buildup: __________ Check ammeter for generator: ___________ Set throttle for proper warm-up RPM: ______________ Check seatbelts / restraints: _________

COMMENTS: ________________________________________________________________________

Inside Truck Safety Equipment: ____ Truck is clean inside (under seats, aisle, doors, etc.) _____ Fire Extinguisher (charged) ____ Tie down straps ____ Reflectors in truck (no flares) ____ Blank receipts ____ First-aid kit ____ Turn down slips ____ Teletrak unit ____ Blankets ____ Hand truck and four-wheeler ____ Camera w/ film ____ Map book ____ Back-belts ____ Neon vests / gloves Comments: _________________________________________________________________ Supervisor sign-off: ____________________________ Date: __________________________

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Gulfstream Goodwill Industries, Inc.

DRIVER TRAINING & OBSERVATION FORM

TEST DRIVE PASS FAIL NEEDS IMPROVEMENT 1. Inspect exterior of vehicle _____ _ _____ _______ 2. Seatbelt fastened & mirrors checked _____ _ _____ _______ 3. Driver travels at safe & posted speed limit. _____ _ _____ _______ 4. On a two lane road, passes on left hand side only, after signaling. _____ _ _____ _______ 5. Driver follows other vehicles at safe distance, does not tailgate. Use 2-4 second rule. _____ _ _____ _______ 6. Checks rearview & side mirrors frequently. _____ _ _____ _______ 7. Safely backs into parking space, uses a spotter/another person. _____ _ _____ _______ 8. Shifts gears smoothly (if applicable) _____ _ _____ _______ 9. Obeys traffic signals & signs. _____ _ _____ _______ 10. Yields to drivers who have the right-of-way. _____ _ _____ _______ 11. Stops fully at lights, stop signs, railroad crossings, etc. _____ _ _____ _______ 12. Takes extra precautions in heavy traffic / construction. _____ _ _____ _______ 13. Pulls off road when checking a map & using cell phone, etc. _____ _ _____ _______ 14. Drives defensively…uses lights in bad weather, maintains control of passengers, carries emergency

equipment. _____ _ _____ _______ 15. No improper turns – does not pass on right side of road or shoulder. _____ _ _____ _______ COMMENTS: _____________________________________________________________

_________________________________________________________________________

Employee: ____________________________________ Date Tested: ____________________ Supervisor / Observer: ________________________ Title: ____________________________ Department Supervisor: ________________ Date for Re-Test (if applicable)________________

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Section III

WAREHOUSE / MAINTENANCE /MECHANIC SAFETY

Forklift Operators, Dock Workers, Order Retrievers

General Rules 1. Move slowly when approaching blind corners 2. No jumping off docks or trailers, use ramp or stairs 3. Do not place work materials such as boxes or pallets in walkways and passageways 4. Do not obstruct stairwells, exits or accesses to safety and emergency equipment 5. Stack items on pallets so they lie flat and do not lean against each other 6. Do not allow boxes, crates and storage goods to overhang from shelves into walkways 7. Mandatory personal protective equipment is to be worn, i.e. hard hats, gloves, shoes, etc. 8. Aisle ways are to remain clear of any debris 9. Fire Extinguishers are to be readily/easily accessible 10. Dust masks should be worn if there is allergy/respiratory conditions

Forklift Operation - Picking up a load 1. “Square-up” on the center of the load and approach it straight on with the forks in the

travel position 2. Stop when the tips of your forks are about a foot from the load 3. Level the forks and slowly drive forward until the load is resting against the backrest of

the mast 4. Lift the load high enough to clear whatever is under it 5. Back up about one foot, then slowly and evenly tilt the mast backwards to stabilize

the load

Forklift Operation - Putting the load down 1. “Square-up” and stop about one foot from desired location 2. Level the forks and drive to the loading spot 3. Slowly lower the load to the floor 4. Tilt the forks slightly forward so that you do not hook the load 5. When the path behind you is clear of obstructions, back straight out until the forks have

cleared the pallet

Stacking - One load on top of another 1. Stop about one foot away from the loading area and lift the mast high enough to clear

the top of the stack 2. Slowly move forward until the load is squarely over the top of the stack 3. Level the forks and lower the mast until load is no longer supported by the forks 4. Look over both shoulders for obstructions and back straight out if the path is clear

Forklift Safety Rules 1. Do not exceed the lift capacity of the forklift. Read the lift capacity plate on the fork-

lift if you are unsure 2. Follow the manufacturers guidelines concerning changes in the lift capacity before

adding an attachment to a forklift 3. Lift the load an inch or two to test for stability; if the rear wheels are not in firm contact

with the floor, take a lighter load or use a forklift with a higher lift capacity

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Section III

WAREHOUSE / MAINTENANCE / MECHANIC SAFETY

Forklift Operators, Dock Workers, Order Retrievers

Forklift Safety Rules (Cont.) 4. Do not raise or lower a load while you are in-route, wait until you are in the loading area

and have stopped before raising or lowering load 5. After picking up a load, adjust the forks so that the load is tilted slightly backward for

added stability 6. Drive at a walking pace, apply brakes slowly when driving on slippery surfaces such

as wet floors 7. Do not drive over objects in your path 8. Do not drive into an area with a ceiling height that is lower than the height of the mast

or overhead guard 9. Steer wide when making turns 10. Do not drive up to anyone standing or working in front of a fixed object such as a wall 11. Do not drive along the edge of an unguarded elevated surface 12. Sound horn when approaching blind corners, doorways or aisles 13. Do not exceed a safe working speed 14. Drive loaded forklifts forward up ramps 15. Drive loaded forklifts in reverse when driving down a ramp 16. Do not attempt to turn around on a ramp 17. Do not use “reverse” to brake 18. Lower the mast completely, turn off the engine and set parking brake before leaving

the forklift Manual Drum Handling 1. Roll drums by pushing against the middle of the drum with both hands 2. Do not try to up-end a full drum by yourself 3. Do not roll a full drum up a skid by yourself 4. Chock both sides of the drum when storing the drum in a horizontal position Loading Docks 1. Keep the forklift clear of the dock edge while vehicles are backing up to dock 2. Do not begin loading or unloading until supply truck has come to a complete stop,

the engine off, dock engaged and both back wheels are chocked (@ all locations, i.e. stores)

3. Attach a bridge or dock plate before driving forklift into the truck 4. Do not drive the forklift into a truck bed that has soft or loose decking or other un-

stable flooring 5. Drive straight across the bridge plates when entering or exiting the trailer 6. Use dock lights or headlights when working in a dark trailer

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Section III

WAREHOUSE / MAINTENANCE / MECHANIC SAFETY

Forklift Operators, Dock Workers, Order Retrievers

Hand Trucks 1. Tip the load slightly forward so the tongue of the hand truck goes under the load 2. Push the tongue of the hand truck all the way under load to be moved 3. Keep the center of gravity of the load as low as possible by placing heavier objects

below the lighter objects 4. When loading hand trucks, keep your feet clear of the wheels 5. If view is obstructed, use a spotter to assist guiding the load 6. Do not walk backward with the hand truck, unless going up stairs or ramps 7. When going down an incline, keep the hand truck in front of you so that it can be

controlled at all times 8. Move hand trucks at a walking pace 9. Store hand trucks with tongue under a pallet, shelf or table 10. Do not exceed hand trucks load capacity Pallet Jacks 1. Do not exceed pallet jacks load capacity 2. Do not use pallets or skids that are cracked or split or any other visible damage 3. Do not ride on pallet jacks 4. Start and stop gradually to prevent load from slipping 5. Stop the pallet jack if anyone gets in your way 6. Keep your feet and other body parts clear of pallet before releasing the load 7. Pull manual pallet jacks, push when going down an incline or passing close to

walls or obstacles 8. Do not place your feet under the pallet jack when it’s moving Hoists 1. Do not use load hooks that are cracked, bent or broken 2. Do not exceed the rated load capacity 3. Do not leave hoist unattended with a hoisted load 4. Do not hoist loads over people

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Section III

WAREHOUSE / MAINTENANCE / MECHANIC SAFETY Machines / Hand Tools

General Rules 1. Replace guards before starting machines after repairs or adjustments 2. Do not wear loose clothing or jewelry around machines 3. Shoes are to be worn at all times, no open toe / backless shoes or heels, only rubber sole

or non-skid are required 4. Long hair must be contained under a hat or net, regardless of gender 5. Do not smoke around machines 6. Manually flip machine off before repairing or making any adjustments 7. Do not place foreign tools or objects in machinery 8. Use proper equipment/tools to get the job done 9. Never bypass safety guards on machinery. Electrical Powered Tools 1. Do not use power equipment or tools in which you have not been trained 2. Keep power cords away from path of drills, saws, and grinders 3. Do not use cords that have splices, exposed wires, and cracked or frayed ends 4. Do not carry plugged in equipment or tools with your finger on the switch 5. Do not carry equipment or tools by the cord 6. Disconnect tools by unplugging, not by pulling on cord 7. Turn tools off before plugging them in or out 8. Do not use extension cords or other grounded three-pronged power cords that have the ground prong removed or broken off 9. Do not run extension cords through doorways, holes, ceilings, walls or floors 10. Do not use a plug that eliminates the ground

Hammers 1. Do not use a hammer if your hands are wet, greasy or oily 2. Do not strike a hardened steel surface, such as a cold chisel with a claw hammer 3. Do not use a hammer as a wedge or pry bar

Saws 1. Do not carry a saw by the blade 2. Keep hands and fingers away from the saw blade while using the saw 3. Do not use an adjustable blade saw or hack saw if the blade is not taut

Screwdrivers 1. Do not hold a working piece of material against your body while using a screwdriver 2. Do not put your fingers near the blade of the screwdriver when tightening a screw 3. Do not force a screwdriver by using a hammer or pliers on it 4. Do not use a screwdriver as a punch, chisel, pry bar or nail puller 5. Use a screwdriver that has an insulated handle for electrical work 6. Do not use a screwdriver if your hands are wet, oily or greasy

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Section III

WAREHOUSE / MAINTENANCE / MECHANIC SAFETY

Machines / Hand Tools

Wrenches 1. Do not use wrenches that are bent, cracked, badly chipped or have broken or loose

handles 2. Do not slip a pipe over a single head wrench handle for increased leverage 3. Do not use a shim to make a wrench fit 4. Size the adjustable wrench to fit the nut before turning 5. Do not use a wrench with broken or battered points Pliers 1. Do not use pliers as a wrench or a hammer 2. Do not attempt to force pliers by using a hammer on them 3. Use pliers with an insulated handle for electrical work 4. Do not use pliers that are cracked, broken or sprung Vises 1. When clamping a long working piece of material in a vise, support the far end of the

material by using an adjustable pipe stand, saw horse, or box 2. Do not use a vise that has worn or broken jaw inserts, or has cracks or fractures in the

body of the vise Grinders 1. Wear safety goggles, glasses, or face shields when operating a grinder 2. Do not continue to work if your safety glasses become fogged, stop work and clean the lenses 3. Do not use grinding wheels that have chips, cracks or grooves 4. Adjust the tongue guard so that it is no more than 1/4 inch from the grinding wheel 5. Do not try to stop the wheel with your hand, even if wearing gloves

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Section III

OPERATION OF BALER MACHINES

Safety is to be observed and practiced always during the operation of our baler machines.

No fooling around on or by the baler machine is ever tolerated.

Safety gloves and dust masks can be used while operating our baler machines. These are extra precautions we use and put forth to keep our employees safe while handling bins or using our bailing machines, should they come across sharp objects.

Baler machines need to have preventive maintenance completed twice a year, keeping them in safe running order.

When operating our baler machines the following procedures must be followed:

1. Fill baler machine with salvage clothes only, no sharp wares or objects.

2. Pull safety door closed.

3. Put cardboard on top of salvage bale load. This is in the inside of the bailer. 4. Push yellow button on baler machine, on the right hand side of the baler machine.

5. Pull chains on the back of the baler machine to the compressor bar.

6. Open door with brace wheel on the right side of baler.

7. Place seven wires, 12 gauge, wrap and loop and tie down. No wires sticking out – safety precautions.

8. Carefully place a pallet in front of baler machine. Push green light on right hand side of baler machine and bailer will drop bail out onto pallet.

9. Use Forklift to pick-up and weigh salvage bale – minus out tare weight and mark with pounds weighed and date. The bales are stacked waiting upon other bales for loading a shipment of 45,000 pounds.

10. Remember lockout / tagout procedures. REMEMBER – Safety is to be used and observed in all Salvage practices.

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Section III

INDUSTRIAL CONTRACTS SAFETY

All participants and staff are to be responsible for the safety of Goodwill’s work place. Fire extinguishers are to be kept in place, fire lanes are to be kept clean and open and each staff person is to be familiar with evacuation plans. Behavior which is hazardous or unsafe is to receive immediate attention and correction. Supervisors are to be responsible for machine guarding and the safe operation of machines. Machinery will be shut off at all times when the operator is not present. Cleanliness in the work areas is the responsibility of the work supervisor. A dirty or disorderly work area may be considered a safety violation. 1) Safety and personal protective equipment will be issued by Work Supervisors.

Participants who do not use the equipment designated for their work area will be disciplined or reassigned.

2) Physical aggressiveness will not be tolerated on the premises; it may result in removal of

the offender from the work floor. In extreme cases, the police will be notified. 3) Shoes will be worn at all times. No open toe shoes, backless, or heels are permitted.

Rubber sole or non-skid shoes are required. 4) Personal radios, headphones, etc., are not permitted on the work floor. 5) Neither food nor drink is permitted in the work area except for medical reasons. 6) Jackets, coats, sweaters, etc., when not being worn are to be hung in lockers in the work

area do not place them on the floor or on productions tables. 7) Hair which is below the shoulders must be tied back. Shorts and very loose draping

clothing is prohibited due to safety precautions. 8) Jewelry is not to be worn when working with any machinery. 9) Behavior which could be unsafe or disruptive, such as running or fighting is prohibited. 10) MSDS sheets are to be kept in the Work Supervisor’s file, and Supervisors should be

aware of what chemicals are being used and what effects they might have on the workers.

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Section III

OKEECHOBEE WATERWAYS / REST AREA SAFETY

1) Do not wear opened toe, backless shoes- no unsupported shoes such as sneakers. 2) All positions are required to wear hats, sunscreen, sunglasses, and long pants or slacks

when working outside. 3) Keep aware of potential dangerous vegetation and/or wild life 4) Do not operate equipment if not properly trained 5) Do not smoke around equipment or other vehicles 6) Wear proper personal protective equipment for each task i.e. gloves goggles, dust masks 7) Do not operate any type of machinery with wet hands 8) Do not operate equipment/machinery if not properly trained 9) Do not transport fuel in opened or un-approved containers 10) Keep aware of surroundings and potential hazards 11) Use seatbelts at all times when operating equipment or driving for company business 12) Use handrails when ascending or descending ladders, step stools, or stairs. 13) When near roadways be aware of passing vehicles, and wear a reflective vest 14) Follow all polices and procedures within the Health & Safety manual , Disaster manual,

and the Workplace Violence manual 15) Inspect all equipment daily, and report all inconsistencies to your supervisor.

Vehicle Safety

1) Always wear your seat belt when in a vehicle on company time. 2) Do not open doors while vehicle is in motion. 3) Set parking brake, and look for holes in the road before exiting a vehicle. 4) Avoid blind spots by looking over your shoulder before changing lanes. 5) Obey all Florida driving laws. 6) Maintain a 2-3 second following distance from the vehicle in front of you. 7) Do not smoke while driving or re-fueling.

Insect Bites:

1) Use insect repellent products 2) Caution your supervisor of allergies to such bites or stings 3) Do not wear perfume or cologne while working outside. 4) Know where to obtain first aid.

Animal Bites: Do not approach animals. Use caution and composure when encountering animals.

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Section III

OKEECHOBEE WATERWAYS / REST AREA SAFETY Snake Bites: Call for medical assistance immediately if a snake bites you or someone around you. Responding quickly in this type of emergency is crucial. While waiting for emergency assistance:

1) Wash the bite with soap and water. 2) Immobilize the bitten area and keep it lower than the heart. 3) Cover the area with a clean, cool compress or a moist dressing to minimize swelling and

discomfort. 4) Monitor vital signs.

If the victim is unable to reach medical care within 30 minutes:

1) Apply a bandage, wrapped two or four inches above the bite, to help slow the venom. This should not cut off the flow of blood from the vein or artery – the band should be loose enough to slip a finger under it.

2) Place a suction device over the bite to draw venom out of the wound without making cuts.

Tractor Operator

1) Set parking brake before leaving tractor 2) Keep all movement on slopes slow and gradual 3) Do not make sudden changes in speed or direction 4) Keep cabin closed at all times 5) Make sure all safety chains are in place 6) Shut off engine before servicing or inspecting tractor’s Power Take Off unit or blades 7) Use three point stand when entering or exiting the tractor

Patrol Guard 1) Use a flash light when inspecting dark areas

Mechanic See Warehouse / Maintenance / Mechanic Safety Janitor See Housekeeping Safety Office Clerk See Office Safety

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Section III

POLICY ON PHYSICALLY AGGRESSIVE BEHAVIORS & SELF-INJURIOUS BEHAVIORS OF PARTICIPANTS

Policy: No Gulfstream Goodwill Industry employee will exercise any physical restraint on any participant other than as a last resort to protect self or others.

Procedure: 1. Isolate participant from area. 2. Notify case manager / production floor supervisor. 3. Relocate to calm environment. 4. Implement Non-Violent Crisis Intervention - Active Listening

Techniques {new staff need to review tape}. 5. If above fails, ask participant to leave property and return at a time

deemed by case manager / supervisor. 6. If participant refuses to leave, evacuate all participants and staff from

area. 7. Call 911 for assistance.

The following is presenting in more detail how procedures will be expected to be performed. The most important thing is for the case manager / supervisor is to STAY CALM! Early intervention is the best tool! If / when a participant begins to escalate, action is taken, further aggressive / violent behaviors may be avoided. Action taken could be the case manager taking participant off the floor to counsel on what is going on; removal from an environment that is causing frustration /anger; give participant a time to cool down... Anything that may assist the participant in gaining control of their emotions / behaviors may help to de-escalate the situation. If the participant is frustrated with a particular staff or participant... remove that person from the participant’s sight. Unessential staff / participants should also be removed from the site as an audience will only escalate matters.

If the above is not done or is not effective the following would apply:

Staff needs to remain calm and quietly in control at ALL times. NEVER argue or debate anything…. you will lose. Continue to repeat in a SOFT but FIRM voice.... “You will need to leave the floor, the office, or where ever the participant is”.

Repeat “Try to calm down” and so forth. DO NOT discuss the problem while the participant is still upset... just LISTEN, let them vent.

The problem may need to be resolved the following day when the participant has gained control. Staff should always remain a safe distance from the participant. DO NOT block the participant’s

access to open doorways, etc... NEVER, NEVER RESTRAIN ANYONE. If the participant is out of control, call 911. If it is

absolutely necessary to protect staff or another participant from harm, call another staff member or two to assist you in securing the area until police can arrive.

Staff should avoid power struggles by offering choices whenever possible and by taking a physically NON-AGGRESSIVE stance at all times.

Meetings, staffings, discussions MUST occur prior to the participant returning to work to determine the status and next course of action. As part of the discussions, remember that it takes two to have a confrontation and policies apply to both the aggressor and the supposed victim if the behavior of both was aggressive and not defensive.

WHOEVER WITNESSES THE EVENT MUST COMPLETE AN INCIDENT REPORT. If there were no witnesses, the responsible case manager must investigate and complete the incident report.

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Section III

VIOLENT OR THREATENING BEHAVIOR The possession of weapons on company property is prohibited and grounds for immediate dismissal. Any article used to threaten the physical well being of another person or property will be considered a weapon for purposes of this policy. Threats, either verbal or physical, against a person or property are grounds for immediate dismissal. If an employee is threatening people or property (either verbally or physically) on company property, the location Supervisor is responsible for trying to remove the employee from the situation. If the employee resists the Supervisor’s intervention; the person with easiest access to a phone is responsible for calling “911” and the Executive personnel responsible for the particular location. Emergencies of violent or threatening behavior should be handled as discreetly as possible. “911” is to be called immediately by the person with the easiest access to a phone. Persons in the immediate work area should be evacuated as quickly and as quietly as possible using all available exits. An Executive Staff member is to be contacted (if not already at the scene) immediately after calling “911” and that Executive Staff member will become responsible for coordinating all further action. If it becomes necessary to notify other employees at the location who are outside the immediate work area of the situation, contact should be made directly rather than over the PA system. If this emergency is occurring at a location without Executive Staff on site, the location manager is responsible for all activities at the location until the arrival of an Executive Staff person. It is imperative that the chain of command be followed as closely as possible to avoid any confusion and conflict. Employees are urged to do what is necessary to keep the perpetrator, participants, co-workers and/or customers as calm as possible and to do what is asked by the perpetrator so long as it does not endanger the well being of others. In the event physical restraint is necessary and possible the perpetrator will be restrained by a Supervisor(s) and/or Case Manager(s) until the local emergency response team (911) arrives. No outside physical restraints will be used. Once the local emergency response team (911) arrives Gulfstream Goodwill staff is responsible for following the instructions given by those authorities. The highest-ranking staff person will provide information to the authorities and act as liaison during the situation. At no time is any staff person authorized to speak with any media person. Employees and participants of Gulfstream Goodwill are prohibited from providing any information, comment, or opinion to any media staff without direct authorization from the President and CEO of Gulfstream Goodwill. Failure to follow this policy may result in immediate dismissal. Employees may not leave the scene of the emergency until authorized to do so by the Executive Staff person who is acting as the liaison with the authorities. Employees who are not on the scene and receive word of the emergency are prohibited from calling the location where the emergency is in progress or occurred, to receive information. Gulfstream Goodwill staff will be assigned to keep other locations informed of the situation, as information is made available. As much as possible the dissemination of information to employees will be written to avoid any miscommunications. Employees are required to follow all instructions as given by the Executive Staff person who is acting as the liaison to the authorities. Failure to cooperate as instructed may result in immediate dismissal. Employees are required to follow all instructions given by the President and CEO or his/her representative after the emergency including attendance at meetings that may be outside the employees regular work shift and/or location. It is the intention of Gulfstream Goodwill to return all employees and participants to a regular work situation as quickly as possible with as little disruption to the employee’s/participant’s daily routine as possible.

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Section III

AGGRESSION CONTROL PROCEDURES

Aggression Control Procedures: General Rules (Note: These procedures are to be followed when interactions with store customers appear to be out of control.) ● If you perceive no immediate threat:

a. Notify other staff members and have a stand-by (i.e. Manager) render assistance. b. State clearly who you are, what you can do to help.

● If you perceive the possibility of severe physical injury:

a. Assume a non-threatening physical posture and voice tone. b. State what you can do to help. c. Speak with authority. d. Set a time limit, at the end of set time limit, seek assistance.

● If you are assaulted:

a. Leave the area. b. Report the assault immediately to management. c. Do not return alone. Bring assistance with you.

● Breaking up altercations:

a. When spotting an altercation, get help. Do not attempt to break it up alone. b. Wait for help from at least one other person. Do not intervene alone. c. Stay out of the immediate area.

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Section IV

FIRST AID PROCEDURES

Any emergency is unique and the type of medical assistance will depend on the type of injury or illness. In any emergency you should: Take care of life threatening situations

Give CPR (only if you have been trained) Stop or control bleeding Treat the victim for shock Remove victim from source of danger Treat for poisoning Assess the victim for any other signs of injury Get help, call 911

Contact the Safety Department Minor First Aid Treatment At least 2 first aid kits are kept in all Gulfstream Goodwill locations.

If you sustain an injury or are involved in an incident requiring minor first aid treatment:

1) Inform your supervisor 2) Administer first-aid treatment to yourself 3) If a first aid kit is used, indicate usage on incident investigation report 4) Provide details for incident investigation report

Non-Emergency Medical Treatment For non-emergency work related injuries requiring medical assistance, management must first authorize treatment. If you sustain such an injury:

1) Inform your supervisor, who will inform the safety department. 2) Proceed to a posted medical facility. Your supervisor should assist with transportation. 3) Provide details for incident investigation report.

Emergency Medical Treatment The following procedures must be followed in an emergency situation:

1) Call for help or seek assistance from a co-worker, notify your supervisor as soon as possible.

2) Use emergency telephone numbers, 911 or posted medical facilities, request assistance and transportation to local hospital emergency room.

Employees should receive training on the above first aid procedures as well as Certified CPR & First Aid Training. Before beginning any first aid procedures, wash hands thoroughly, wear latex or vinyl gloves and practice universal or standard precautions.

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Section IV

FIRST AID INSTRUCTIONS

Wounds: Minor: Cuts, lacerations, abrasions, or punctures

Wash with soap and water, rinse well Cover with clean dressing

Major: Large, deep bleeding Stop bleeding by pressing directly on wound using bandage or cloth Get medical attention

Broken Bones: Do not move victim unless absolutely necessary If the victim must be moved, splint injured area, use board, cardboard or rolled newspaper as a splint Call an ambulance or get medical help at once

Burns: Thermal (Heat)

Rinse area without scrubbing and immerse in cold water Dry and keep covered Get medical attention

Chemical Flush exposed area with water for 15 to 20 minutes Get medical attention

Eye Injury: Small Particles

Do not rub eyes Use corner of soft cloth to draw particles out Hold eyelids open and flush continuously with water

Large Particles If stuck in eye, do not remove particles Cover both eyes with bandage Get medical attention immediately

Chemical Immediately reference MSDS for instruction, irrigate eyes, including under

eyelids, with water for 30 minutes Get medical attention immediately

Neck & Spine Injury: If unable to move arm or leg, do not attempt to move the victim unless necessary Call an ambulance immediately

Heat Exhaustion: Loosen tight clothing Give sips of cool water Make victim lie down in a cooler place with feet raised Get medical attention immediately

Section IV

CPR & First Aid Certified

STANDARD FIRST AID CPR-ADULT Employee Name Training Date Employee Name Training Date Mark Amerman 1/22/2009 Mark Amerman 1/22/2009 Sharon Cullen 1/22/2009 Sharon Cullen 1/22/2009 Joanna DiPietro 1/22/2009 Joanna DiPietro 1/22/2009 Gisele Dwyer 1/22/2009 Gisele Dwyer 1/22/2009 Berry Hayes 1/22/2009 Berry Hayes 1/22/2009 Lisa Mason 1/22/2009 Lisa Mason 1/22/2009 Linda McDonald 1/22/2009 Linda McDonald 1/22/2009 Diana Salina 3/5/2009 Diana Salina 3/5/2009 Rachael Trinkowsky 3/5/2009 Rachael Trinkowsky 3/5/2009 Catherine Chalmers 3/5/2009 Catherine Chalmers 3/5/2009 Joyce Gadson 3/5/2009 Joyce Gadson 3/5/2009 Lori Johnson 3/5/2009 Lori Johnson 3/5/2009 Denise Martin 3/5/2009 Denise Martin 3/5/2009 Leon Matthews 3/5/2009 Leon Matthews 3/5/2009 Janelle Evans 5/14/2009 Janelle Evans 3/5/2009 Elaine Malmquist 5/14/2009 Elaine Malmquist 3/5/2009 James Ramsey 5/14/2009 James Ramsey 3/5/2009 Carol Shagen 5/14/2009 Carol Shagen 5/14/2009 April Taylor 5/14/2009 April Taylor 5/14/2009 Scott Dempsey 5/14/2009 Patricia Hirsch 5/14/2009 Heidi Lindahal 5/14/2009 Marilyn Rooney 5/14/2009 Lorraine Anderson 8/6/2009 Nicholas Boccio 8/6/2009 Janemarie Collins 8/6/2009 James Dean 8/6/2009 Maria A. Espinosa 8/6/2009 Donna Jacob 8/6/2009 Phillip Lewis 8/6/2009 Anthony Polito 8/6/2009 Michael Ream 8/6/2009 Marcianne Taylor 8/6/2009

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Section IV

DISPENSING OF MEDICATIONS POLICY

The dispensing of medications by any employee of Gulfstream Goodwill to any other employee, participant, or customer of Gulfstream Goodwill is discouraged. It is the responsibility of the employee, participant, or customer to provide for him/herself any medications required for his/her well being. Taking prescription medications on Gulfstream Goodwill property that are not prescribed to the person taking them is prohibited. Gulfstream Goodwill provides no medications other than topical antibiotics for first aid purposes.

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Section IV

BIOHAZARD EXPOSURE CONTROL PLAN

PURPOSE This plan has been developed for Gulfstream Goodwill Industries, Inc. to limit occupational exposure to blood and other potentially infectious materials since any exposure could result in transmission of bloodborne pathogens that could lead to disease or even death. “Other Potentially Infectious Materials means the following:

(1.) Human body fluids: cerebrospinal fluid, synovial fluid, pleural fluid, pericardial fluid, peritoneal fluid, semen, vaginal secretions, amniotic fluid and saliva, any body fluid that is visibly contaminated with blood, and all body fluids in situations where it is difficult to differentiate between body fluids. (2.) Any unfixed tissue or organ (other than intact skin) from a human. (3.) HIV - containing cell or tissue cultures, organ cultures, and HIV or HIB containing culture medium or other solutions; and blood, organs, or other tissues infected with HIV or HBV.

“Parenteral” means piercing mucous membranes or skin barrier through needle sticks, human bites, cuts, abrasions. “Percutaneous” means performed through the skin. “Personal Protection Equipment” is specialized clothing or equipment worn by an employee for protection against a hazard. General work clothes, i.e. uniforms, pants, shirts are not intended to function as protection against a hazard and are not personal protective equipment. ‘Regulated Waste” means liquid or semi liquid blood or other potentially infectious materials capable of releasing these materials during handling; contaminated sharps, pathological and microbiological wastes containing blood. “Source Individual” means any individual whose blood or other potentially infectious materials may be a source of occupational exposure to the employee, examples include, but are not limited to, hospitals, clinic patients, participants in institutions/rehabilitation, developmentally disabled, participants of drug/alcohol treatment, trauma victims and individuals who donate or sell blood. “Sterilize,” means the use of a physical or chemical procedure to destroy all bacterial endospores. “Universal Precautions’ is an approach to infection control. The concept of Universal or Standard Precautions is all human blood and certain body fluids being treated as if known to be infectious for HIV, HBV, and other bloodborne pathogens. (Definitions: Synovial fluid - transparent fluid secreted membranes of bursa, tendons. Pleural fluid - membrane lining the lungs. Pericardial fluid - fluid around the heart. Peritoneal fluid - transparent membrane lines the cavity of abdomen. Amniotic fluid- closed sac around embryos. Cerebrospinal fluid - serum secreted from blood into ventricles of brain.

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Section IV

BIOHAZARD EXPOSURE CONTROL

PLAN EMPLOYER RESPONSIBILITIES A. General In developing programs to protect workers, employers should follow several steps: 1.) Exposure Determination (classification of work activity) 2.) Methods of Compliance (development of standard operating procedures, SOP’s – Safety &

Health Manual) 3.) Communication of Hazards to Employees (provision of training & education – Safety

Orientation Checklist) 4.) Record keeping (procedures for monitor compliance) As a first step, the employer must determine, which tasks may involve blood and OPIM, and subsequently, which employees have exposure to blood and OPIM. As a second step, the employer must establish a detailed work practice program that includes standard operating procedures (SOP’s) for all activities having the potential for exposure. Once SOP’s are developed, employees must be trained in work practices and, required personal protective equipment prior to engaging in any activity involving exposure to blood or OPIM. The employer must monitor the workplace to ensure that required work practice controls are observed and protective clothing/equipment is provided and properly used and maintained. Biohazard kits have been placed in all Retail Outlets, Operations, Rehab, and School locations. B. Medical In addition to the general responsibilities stated above, the employer has the responsibility of assuring that certain medically related concerns are addressed. The requirements are designed to provide for the reduction of risk of infection by HBV and for counseling workers concerning HIV. These medical requirements and services must be provided by a licensed health care professional. The medical requirements include hepatitis B vaccinations, post exposure evaluation and follow-up. METHODS OF COMPLIANCE A. Modes of Virus Transmission in the Workplace Although the potential for HBV transmission in the workplace setting is greater than for HIV, the modes of transmission for these two viruses are similar. Both have been transmitted in occupational settings only by contact with an open wound, non-intact skin, or mucous membranes to blood, blood-contaminated body fluids, or concentrated virus. Blood is the single most important source of HIV and HBV in the workplace setting. Protection measures against HIV and HBV for workers should focus on preventing exposures to blood and OPIM.

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Section IV

BIOHAZARD EXPOSURE CONTROL PLAN

Hepatitis B Vaccination and Post - Exposure Evaluation & Follow-up A. General Gulfstream Goodwill Industries, Inc. will make available the hepatitis B vaccine and vaccination series to all employees who have occupational (within the scope of their job) exposure, and post-exposure evaluation and follow-up to all employees who have had an exposure incident. Any employee who has an occupational exposure shall report it immediately to their Supervisor, and the Director of Safety & Risk Management. Gulfstream Goodwill will ensure that all medical evaluations and procedures including the hepatitis B vaccine and vaccination series and post-exposure evaluation and follow-up including prophylaxis, are:

1. Made available at no cost to the employee. 2. Made available to the employee at a reasonable time and place. 3. Performed by or under the supervision of a licensed

physician or licensed healthcare professional. 4. Provided according to recommendations of the U.S.

Public Health Service current at the time. 5. All laboratory tests must be conducted by an accredited

laboratory at no cost to the employee. B. Hepatitis B Vaccination Hepatitis B vaccination will be made available to employees with occupational exposure except for, examples: employees who have previously received the complete hepatitis B vaccination series, an employee who has had antibody testing and revealed the employee is immune, or the vaccine is contraindicated for medical reasons. C. Recording of Exposure Incidents For record keeping purposes, an occupational bloodborne pathogens exposure incident (i.e. needlestick, laceration, or splash) should be classified as an injury and documented as such, since it is usually the result of instantaneous exposure. The incident should be considered a work related injury and may result in the recommendation of medical treatment beyond first aid, i.e. gamma globulin, hepatitis B immune globulin, hepatitis B vaccine, regardless of dosage.

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Section IV

BIOHAZARD EXPOSURES CONTROL PLAN

B. Universal Precautions The concept of universal precautions stresses that all blood or OPIM should be assumed to be infectious for HIV and other bloodborne pathogens. Under these circumstances in which differentiation between body fluid types is difficult or impossible, all body fluids shall be considered potentially infectious materials.

C. Engineering and Work Practice Controls

Engineering and work practice controls will be used to eliminate or minimize employee exposure. Where occupational exposure remains after institution of these controls, personal protective equipment will also be used. Examples of duties which require engineering and/or work practice controls include: procedures for removal of blood soaked clothes to render first aid, how to avoid being bitten by combative patients, participants, methods to remove contaminated sharps, etc.

Engineering controls must be examined and maintained or replaced on a regular basis to ensure their effectiveness.

1. Hand-washing facilities have been provided. Employees must wash their hands immediately or as soon as possible after removal of gloves or other personal protective equipment.

2. When hand-washing facilities are not available, antiseptic hand cleanser shall be used in conjunction with clean cloth/paper towels or antiseptic towelettes.

D. Personal Protective Equipment

Listed below are some general rules regarding personal protective equipment mandated by the standard. Any specific personal protective equipment purchased and issued for the purpose of reducing exposure must be addressed. For example, what personal protective equipment is to be used for clean up of blood or OPIM; what type of personal protective equipment is required to perform CPR; bleeding control with spurting, bleeding control without spurting, emergency child

irth, etc. b If there is occupational exposure, appropriate equipment must be provided at no cost to the employee. Personal protective equipment includes, but not limited to, gloves, gowns, laboratory coats/aprons, face shields or masks and eye protection. Personal protective equipment is only deemed appropriate if it does not permit blood or OPIM to pass through or reach employees work clothes, street clothes, undergarments, skin, eyes, mouth, or other mucous membranes under normal conditions. Hypoallergenic personal protective equipment must be made available to employees who have an allergic sensitivity, i.e. latex, vinyl, and powderless gloves.

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Section IV

BIOHAZARD EXPOSURE CONTROL PLAN

HIV / AIDS: AIDS stands for acquired immunodeficiency syndrome. It is caused by human immunodeficiency virus (HIV).

HIV may live in the human body for years and can be spread to other people even before any symptoms appear. It primarily affects you by weakening your body, making it incapable of fighting diseases and infections. These diseases and infections can kill you. It is important to understand that people infected with HIV usually look and feel healthy and, for years, may not even know that they are infected. When symptoms appear, they can be like those of many common illnesses, swollen glands, coughing, fever. These symptoms vary from person to person. Only a blood test can verify if someone is infected with HIV. Only a doctor can diagnose AIDS. This test can tell you if you have been infected with HIV by testing for antibodies to the virus in your blood. It usually takes from a few weeks to a few months for HIV antibodies to develop after infection with the virus. For this reason, if you were infected recently, a test may not detect any HIV antibodies. You can call your public health department, AIDS service organization or your doctor’s office for information on HIV / AIDS testing.

Workplace HIV / AIDS: For customer and personal safety, any worker with an open sore or broken skin on the hands should wear latex or vinyl gloves during any contact with customers or co-workers until the wound has healed. This is of special importance for workers who have eczema (allergic skin). If workers have fever blisters or cold sores (herpes simplex) around the nose or mouth, they should avoid touching these sores and thoroughly wash hands with soap and water.

Workplace CPR / First Aid: As a layperson and employee your decision to help others should be formed by the following facts and Gulfstream Goodwill’s policy and procedures. Treatment of any incident requires universal precautions (the assumption that the injured party is a carrier of communicable disease) to reduce the risks of becoming infected with any disease. The skin is a natural protective shield against viruses (including HIV), bacteria, and other germs. But if the skin is broken - as with a small cut or sore - germs can enter the body. Follow routine first aid procedures. Avoid direct contact with blood or bodily fluids. Use a barrier such as a clean cloth, or wear disposable latex or vinyl gloves to protect yourself from any blood or bodily fluids. Wash your hands immediately with soap and water after giving first aid, whether or not you have worn gloves.

If you are trained and certified to perform rescue breathing, avoid contact with any bodily fluids and use resuscitation masks.

When cleaning someone else’s blood from surfaces, always wear rubber gloves and use disinfectant solution. If disinfectant is not available, mix 1/4-cup household chlorine bleach with one gallon of water. (This solution must be made fresh just prior to using) Wash hands immediately after.

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Section IV

BIOHAZARD EXPOSURE CONTROL PLAN

D. Personal Protective Equipment

1. Surgical caps or hoods and/or shoe covers shall be worn in instances when gross contamination can reasonably be anticipated. All locations are required to have Biohazard Spill Kits.

E. Housekeeping Here are some general guidelines for cleaning environmental working surfaces and personal protective equipment. Examples of the types of duties that require specific housekeeping procedures include cleaning contaminated equipment; cleaning work surfaces (what to use to decontaminate and how often); cleaning up blood or OPIM. All equipment and environmental and working surfaces must be cleaned and decontaminated after contact with blood or OPIM.

1. Contaminated work surfaces must be decontaminated with a disinfectant after completion of procedures, immediately after any spill of blood or other potentially infectious materials.

2. All bins, cans, pails, and similar receptacles intended for reuse which have a reasonable likelihood for becoming contaminated with blood or OPIM, shall be inspected and decontaminated on a regular basis.

1. Broken glassware, which may be contaminated, shall not be picked up directly with the

hands. It must be cleaned up using mechanical means, such as a brush, broom, and dustpan.

2. Do not use hands to compact trash. F. Laundry Contaminated laundry shall be handled as little as possible. Laundry should be bagged or containerized at the location where it was used and shall not be sorted or rinsed in the location of use. Contaminated laundry should be placed and transported in bags or containers labeled or color-coded. Universal Precautions (gloves, face mask/shield, apron, eye protection, shoe protection, biohazard kit) should be utilized in the handling of all soiled laundry.

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Section IV

RESPIRATORY PROTECTION PURPOSE This respiratory protection program is established to coordinate the use and maintenance of respiratory protection equipment which is used to reduce employee exposure to air contaminants. In addition, it will allow employees to work safely in potentially hazardous environments. GENERAL RULES 1. Prior to assignment to any position requiring respirator use, a medical evaluation of the

employee’s physical ability to work while wearing a respirator will be necessary. A periodic evaluation identical to the pre-placement evaluation will be done every 2 years.

2. Respirators will be selected on the basis of hazards to which the worker is exposed. 3. Do not perform operations requiring respirators unless you have been approved, fitted

and trained for the use of respirators in our company’s respiratory program. 4. Where applicable, the respirators should be assigned to individual workers for their

exclusive use. 5. Respirators should be regularly cleaned and disinfected. Those issued for exclusive use

of one worker should be cleaned after each day’s use. Those used by more than one worker shall be thoroughly cleaned and disinfected after each use.

6. Inspect respirators for cracked or worn parts before and after each use and cleaning. 7. Do not work in an area that requires the use of respiratory equipment if you fail to obtain

a tight seal between the respirator and your face. 8. Respirators should be stored in a convenient, clean and sanitary location. 9. Appropriate surveillance of work area conditions and degree of employee exposure or

stress should be maintained. 10. Approved or accepted respirators should be used when they are available. The Center for Disease Control and Prevention has identified the following workplaces as having a higher incidence of TB infection among their workers: healthcare facilities, correctional institutions, homeless shelters, rehabilitation facilities, drug treatment centers, and long-term elder care. OSHA Compliance staff will cite businesses for TB related violations. Respiratory protection must become standard procedure.

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Section IV

EMERGENCY CODES

The following emergency codes will be used at the URC-PAB, PSL Rehab, Vero Rehab, and all other offsite locations to alert those present to an emergency situation. All locations are to be familiar with these codes and should conduct monthly drills. TORNADO Code T BOMB Code B MEDICAL Code M FIRE Code F AGGRESSIVE Code A HURRICANE Code H When a code is announced via the PA system, all persons present in the buildings are expected to respond in the appropriate manner. If evacuation is required, the entire facilities are to be vacated and the procedure for evacuation is to be followed. Procedures for evacuation are located in the Disaster Manual. All doors are to be closed when exiting offices and workstations. In the event of a power outage, wait for emergency lighting or flashlights before leaving your workstation. Supervisors are to advise their staff to the above codes and procedures.

See Disaster Manual for Procedures on all Emergency Codes.

GULFSTREAM GOODWILL INDUSTRIES, INC.

MONTHLY EMERGENCY PROCEDURE TEST LOCATION OF DRILL: ____________________________

Type of Emergency: ______________________ Date & Time of Test: ______________

Evacuation of Building: __________________ Not Required: _____________________

Front Offices ____________ Sales Floor ___________ Warehouse ____________ Backroom ___________ Contracts ____________ Boutique ___________ Back Offices ____________ Loading Dock ___________ Classroom(s) ____________ Breakroom(s) ___________

Obstacles/Problems simulated_____________________________________________________

Procedures followed _____________________________________________________________

Recommendations ______________________________________________________________

Members in attendance (Sign in Sheet) _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ Conducted by:_____________________________________ Date: _______________________

Reviewed by President, VP, AVP:___________________________ Date:__________________ revised 12/05/05

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Section V

INCIDENT INVESTIGATION

Incident Investigation Procedures The supervisor at the location where the incident occurred will perform incident investigations. Management is responsible for seeing that the incident investigation reports (see incident investigation form) are being filled out completely, and that the recommendations are being addressed. Supervisors will investigate all incidents, injuries, and occupational diseases using the following investigation procedures:

1) Implement temporary control to prevent any further injuries.

2) Review the equipment, operations, and processes to gain an understanding of the incident situation.

3) Identify and interview each witness and any other people who might provide

clues to the cause of the incident.

4) Investigate each clue carefully. Investigate for unsafe conditions and unsafe acts. Make conclusions based on facts.

5) Contact the Director of Safety, via telephone (561-848-7200) or 24 hours cell

phone (561-313-71667704) complete the incident reporting form, take pictures, and provide witness statements.

6) Provide recommendations for corrective actions.

7) Provide recommendations for the revision of safety rules and for safety training.

8) Where possible, preserve the site of the incident.

9) Make sketches and/or take pictures of area, object, or person involved or injured.

10) Complete proper medical / workers’ comp forms, notify insurance carriers.

All incidents must be reported to your supervisor as soon as possible, but no later than by the end of the work shift. Employee/customer incidents resulting in death, medical treatment, or hospitalization must be reported upon discovery. Employees are also encouraged to report incidents that do not result in injury that are often coined near-misses.

Incident investigation reports must be submitted to the Director of Safety & Risk Management within 24 hours of the incident.

INCIDENT REPORTING

& INVESTIGATIONS

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INCIDENT REPORTING / INVESTIGATION

Definitions: INCIDENT: an action or happening that accidentally occurs.

INCIDENT INVESTIGATION: the process of determining the cause of incidents and implementing corrective actions to prevent recurrence.

HAZARD: Anything that presents a danger to employees, customers or property.

IF we call it an accident people will think they are not responsible for it, most accidents result out of CARELESSNESS. There are two types of Incident Causation: UNSAFE ACTS (which represents BEHAVIOR of people)

failing to wear personal protective equipment using defective tools or equipment taking an unsafe position or posture lack of attention or observation making safety devices inoperative

UNSAFE CONDITIONS inadequate guarding or warning system unsafe design or construction unsafe illumination, lighting or noise hazardous arrangement poor housekeeping hazardous personal attire

Unexplained events natural disasters

The purpose of Incident Investigation should be designed to identify causes and not fix blame - once the cause of an incident is isolated, the

exposure can be eliminated or at least controlled.

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GET TO THE SCENE QUICKLYGET TO THE SCENE QUICKLY

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Preserve EvidencePreserve Evidence

Do not allow equipment to be moved Do not allow material to be discarded Take accurate measurements Take notes when interviewing witnesses Have witnesses write their statements Take photographs Keep a chain of custody / command

TAKE QUALITY PHOTOGRAPHS

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TAKE QUALITY PHOTOGRAPHS Photograph before scene is altered Take longshots, close-ups & angles Photograph different views Photograph injuries & what caused the injury Reference photographs

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TAKE STATEMENTSTAKE STATEMENTS

Identify witnesses Name Address Telephone Interview separately Place witnesses at ease don’t interrogate Clarify issues, repeat back what witness said Have witness write statement if possible Complete INCIDENT REPORT with Pictures Evaluate incident causation

What could have been done to avoid or

prevent incident

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Gulfstream Goodwill Industries, Inc. Safety Committee Meeting / Training Record

Type of Training: Incident Reporting & Investigation

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Facility: __________ Department: _____________ Date:______ EMPLOYEE NAME Please print name

DEPT. & JOB TITLE

EMPLOYEE SIGNATURE

Signature of Trainer:

Organization: Gulfstream Goodwill Ind., Inc.

Title:

ACCOUNTABILITY & RESPONSIBILITY

For our safety / health environmental program to be most effective, AALLLL EEMMPPLLOOYYEEEESS throughout the organization must actively support it. Holding employees accountable requires evaluating their success in identifying and eliminating workplace hazards and mishaps. Employers and employees are accountable under OSHA for maintaining safe working conditions and practices. Managers may be directly accountable through their budgets and performance evaluations for costs of workers’ compensation and insurance costs of operations under their control.

Accountability rreewwaarrddss employees who take responsibility for safety in their areas. It also penalizes employees who refuse to take the safety issue seriously or accept responsibility for it. MMoosstt ssaaffeettyy eexxppeerrttss aaggrreeee tthhaatt mmoosstt mmiisshhaappss // iinncciiddeennttss iinn tthhee wwoorrkkppllaaccee iinnvvoollvvee hhuummaann eerrrroorrss ooff oommiissssiioonn..

Take time to work safely, ask for assistance, help your fellow coworker…..

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CASE STUDY:CASE STUDY: A warehouse employee was in the act of removing a part from the top of a storage bin. To reach it, she climbed on a wooden container instead of getting a ladder available for this purpose.

While standing on the edge of the container, it began to tip. The employee, trying to check her fall, grasped for the top of the bin with her left hand. As she did so, the ring she wore on her ring finger became caught on a bolt end, damaging the finger so badly that it had to be amputated.

What could have been done to prevent this incident or similar incidents? ((BBaacckkggrroouunndd iinnffoorrmmaattiioonn)) There were no rules in the company prohibiting the wearing of

jewelry at work. There was only one ladder for a very large warehouse. The ladder was being used.

((PPoossssiibbllee ssoolluuttiioonnss)) 1. 2. 3.

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INCIDENT REPORTING PROCEDURES Immediately Call Frank Grisanty or Kaydeon Simpson whenever an incident occurs @ 561- 848-7200 or Cell 561- 313-7166, and notify your Supervisor.

For all life threatening medical emergencies, call 911. Examples of life threatening emergencies: difficulty breathing, unconsciousness, severe bleeding and unexplained seizures. If it is not a life threatening emergency - medical treatment must be authorized by the Safety & Risk Management Department. Identify location of incident, identify position of employees, customers, equipment, etc... Assess the incident and complete the Incident Reporting Form, Medical Declination Form, and take pictures of the injury, employee or customer. Take pictures of what caused the injury and when completing the Incident Reporting Form And Medical Declination Form confer with Frank Grisanty or Kaydeon Simpson to ensure correct completion of the form. Take written Statements of all witnesses involved, employees and customers, etc...Clarify issues, investigate and evaluate incident causation and what could have been done to avoid or prevent incident from occurring & what will be done to prevent future incidents of the same kind. Preserve the evidence (if applicable) involved in the incident - Do not allow the equipment, furniture or objects to be moved from the incident until pictures have been taken. Maintain the physical evidence, do not throw away any objects that have been involved in an incident, employee or customer related.

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Section VI

SAFETY POLICY & PROCEDURES

In the field of Workers’ Compensation it has been established that there is a direct correlation between implementing an active safety program and a reduction of on-the-job incidents, which will result in decreased workers’ compensation payouts. We can reduce our workers’ compensation exposure by an effective, ongoing and active safety program.

A. Support of Executive Management B. Safety Director & Committee C. Safety Coordinator D. Written Policy & Procedures E. Routine Safety Inspections F. Involvement of ALL Employees G. Periodic Reviews H. Disciplinary Action / Termination

A. The support of Executive Management is critical and they must take a visible leadership role in incident prevention by showing employees that providing a safe working environment is a matter of extreme importance at Gulfstream Goodwill Industries, Inc. Employees should be made to understand that accomplishing their duties in a productive safe manner is a Management objective.

B. It is the Safety Director’s responsibility to encourage, motivate, train and educate

employees to operate in a safety conscious manner at all times. The Safety Director along with Department Supervisors should review incident reports, determine the contributing factor of the incident and improve, repair, reprimand or any action deemed necessary to incident prevention.

C. As a matter of company policy, a new employee should receive a full briefing on Gulfstream Goodwill Industries, Inc. Safety Program & Procedures at time of hire. This will impress upon them from the onset of GGI’s commitment to safety and encourage them to discuss the implementation of safety in conjunction with their job description. In general the written rules & procedures of the safety program should contain the following components:

Pre-employment questionnaire Schedule for periodic safety inspections Proper incident investigation (forms) Specific safety rules relative to various job departments Return to work & light duty program Drug Free Workplace

D. If safety is to become a routine part of our organization, safety inspections must become a routine procedure for Supervisors. They should perform periodic safety inspections with their staff to encourage employee participation. But most importantly, supervisors must understand the basics of the safety program in order to implement efficient, corrective action when needed.

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Safety Policies & Procedures Page -2-

E. The involvement of ALL employees is crucial and the key to an effective safety program. Of course, incentive contests, bonus programs and commendations will encourage personnel to become safety oriented. Employees should be made aware of both the personal & economic value of a safety program. We need to encompass safety as a way of building morale for the company.

F. Safety is a constant evolving and growing need of our company. A Safety Committee

should meet monthly with Supervisors and Executive Management to evaluate our organizations safety program. The safety committee should review, identify and correct any weaknesses in our safety program.

G. Penalties for employees violating any safety procedures or failure to wear safety protective

equipment required by GGI will result in disciplinary action and termination. Safety protective equipment includes but is not limited to:

1. Lift belts 2. Goggles 3. Hard hats 4. Gloves 5. Non-skid shoes 6. Face shields / masks 7. Bio-hazard gowns 8. Breathing apparatus 9. Ear plugs (hearing protection)

If we as an employer do nothing to prevent incidents or determine the cause of an incident, employees will adopt the attitude that safety is not an important issue, and will act accordingly. However, if we as an employer show concern for safety, this will encourage employees to be more aware of their safety as well as that of their fellow employees.

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Section VI

PERSONAL PROTECTIVE EQUIPMENT

HEAD PROTECTION

If you work where there is risk of injury from moving, falling or flying objects, if you work near high-voltage, then head protection is required.

Hardhats are designed to protect you from limited electrical shock or burns and protect you from

impact and penetration caused by objects hitting your head. Hard hats must be worn when operating a forklift.

The headband and strapping must be adjusted to fit the wearer and to keep the shell a minimum

distance of one-and-one fourth inches above the wearer’s head. HEARING PROTECTION

Ear plugs need to be worn if: the sounds in your work area are irritating, you need to raise your voice to be heard by someone closer then 2 feet away, sound levels reach 85 decibels or higher for an 8-hour time period, there are short bursts of sound or there are signs indicating hearing protection is required.

Ear protection can be in the form of earplugs, which offer the most protection, or earmuffs.

Earplugs and earmuffs may need to be worn together, especially if you work in an extremely

noisy work environment. EYE & FACE PROTECTION

If you work with molten metals, liquid chemicals, hazardous gases, flying particles, or injurious radian energy, you should always use the correct eye and face protection.

Safety glasses are required to cover the front and sides anytime there is danger of something

striking the eye.

For added protection, safety glasses or goggles should be worn under face shields. HAND PROTECTION

When working with most chemicals, rubber, neoprene or vinyl gloves are sufficient.

If working with petroleum-based products a synthetic glove is required.

When working with most abrasive materials cotton knitted or leather gloves are appropriate. Do not wear gloves while working on moving machinery or wear metal-reinforced gloves

when working with electrical equipment.

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Section VI

PERSONAL PROTECTIVE EQUIPMENT

FOOT PROTECTION

A metal-free non-conductive show or boot must be worn if you work around exposed electrical wires or connections.

When working around chemicals a rubber or synthetic footwear is required.

If you work with caustic chemicals do not wear leather shoes or boots. The substance can eat

through the leather right to your foot.

Conductive shoes designed to drain charges into a mat or floor should be worn when working in a static-free environment, such as with computers or other electronic equipment.

DO’s and DON’Ts 1. Hardhats are to be worn in designated hardhat areas (warehouse/forklift) 2. Do not drill holes or deface hardhats 3. Do not wear hardhats that are dented or cracked 4. Wear safety glasses, goggles or face shield 5. Wear earplugs or muffs in areas posted “hearing protection required” 6. Wear dielectric gloves when working on energized electric circuits 7. Biohazard gowns or aprons 8. Wear non-skid, closed toed, shoes (DO NOT WEAR backless, sandals, or heels) in maintenance,

retail, warehouse, production, or housekeeping environments. 9. Wear gloves for maintenance, housekeeping and biohazard exposure

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Section VI

ESSENTIAL REQUIREMENTS FOR A 2% SAFETY PROGRAM PREMIUM CREDIT A. MANAGEMENT COMMITMENT AND INVOLVEMENT

1. Issue and communicate to all employees a written policy statement. 2. Assign and communicate written responsibility for the implementation of the

safety program.

3. Indicate how management is participating in: a. Safety committees b. Safety education and training c. Establishment of safety rules, policies, and procedures.

4. Complete and submit application for safety credit annually.

B. SAFETY COMMITTEE

1. Gulfstream Goodwill shall establish and maintain a safety committee. a. Determine the total number of members b. Committee shall meet within 45 days of its inception. c. The committee shall meet a minimum of quarterly and at such other times as a majority of the committee membership agrees or Gulfstream Goodwill

requires. d. GGI shall issue a timely written response to each written recommendation. e. GGI shall maintain complete and accurate minutes.

2. SAFETY COMMITTEE PROCEDURES

a. Establish procedures by which GGI shall conduct internal physical inspections. b. Establish procedure by which GGI shall investigate all workplace incidents, injuries, illnesses, etc.. c. Evaluate effectiveness and recommend improvements to GGI’s safety rules, policies and procedures. d. Establish and communicate procedures by which GGI shall train committee members of these rules.

e. Post the scheduled date, time and location of committee meetings in a conspicuous place

f. Provide minutes of committee meetings. g. Retain documentation of communication between the committee and management of Gulfstream Goodwill.

C. SAFETY AND HEALTH TRAINING 1. Safety orientation on rules, policies, and job specific procedures for

employees new to the work or work environment.

2. Job-specific training for employees before they perform assigned work.

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Section VI

ESSENTIAL REQUIREMENTS FOR A 2% SAFETY PROGRAM PREMIUM CREDIT C. SAFETY AND HEALTH TRAINING

3. Annual / periodic retraining of employees on workplace safety rules, policies, and procedures.

D. FIRST AID PROCEDURES

1. Provisions for ready access by employees to first aid kits or first aid facilities.

2. First aid procedures posted for employees suitable for the job and work environment

3. Post emergency telephone numbers and procedures that are easily understood by

all employees.

4. Emergency evacuation procedures posted. E. INCIDENT PREVENTION / INVESTIGATION

1. Establish procedures requiring the investigation of all incidents, injuries, illnesses or occupational diseases

2. The safety committee shall review these and recommend corrective action.

F. RECORD KEEPING PROCEDURES

1. “Log and Summary of Occupational Injuries, Diseases and Illnesses” (e.g., OSHA No. 300).

2. “Notice of Injury” or equivalent.

G. SAFETY RULES, POLICIES, AND PROCEDURES

1. Gulfstream Goodwill shall make available to all employees a document or manual containing the workplace safety rules, policies, and procedures that all employees can easily understand.

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Record Keeping Forms

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GULFSTREAM GOODWILL INDUSTRIES, INC. ALTERNATE WORK PROGRAM

After treating this employee, please complete this form and give it to the employee to be returned to the employer. Thank you.

Doctor’s Name_____________________________ Telephone #: ___________________________

Address:_______________________________________________________________________ ______________________________________________________________________________ Name (employee) Title _____________________________________________________________________________________ Address Date _____________________________________________________________________________________ Time Arrived Time Dismissed _____________________________________________________________________________________ Treated for _____________________________________________________________________________________

May resume work immediately. May resume work immediately, with the following limitations:

CONCLUSIONS

Based upon this examination (history, physical evaluation and ancillary tests, (if any) it is the opinion of this examiner:

No restrictions indicated. Work not requiring full use of all extremities in full range of motion (hands, arms, feet, legs).

No heavy lifting, heavy straining, heavy exertion, frequent bending, or kneeling. No exposure to open or moving machinery.

No stooping, crawling, climbing, or working on rough Other (as described above). or oily surfaces.

Must wear glasses while working. Ground level work only.

Laboratory/x-ray reports reviewed. No extensive walking or prolonged standing.

Patient has reached MMI. Patient involved with treatment / medications that might affect any abilities to work. No decision re: restrictions until job requirement/

profile from employer obtained. Work not involving repetitive or extreme temperatures, fumes, dusts, heights, or mists. Conclusion deferred pending lab / x-ray or other

reports.

May résumé work on: ______________________Should return for treatment on: _______________

Instructions: _________________________________________________________________________ Results reported to: ____________________________ Signature of employee: __________________

Signature of examining physician: ___________________________________ Date: ______________

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GULFSTREAM GOODWILL INDUSTRIES, INC.

SAFETY /LOSS PREVENTION MEETING and /or

TRAINING SIGN-IN SHEET

Department or Location:______________________ Date: _______________ Meeting or Training Conducted By: Management (Name)__________________________ Title: ________________________ Information Covered: ____________________________________________ Recommendations: _____________________________________________ I understand with respect to this training I have the opportunity to ask questions and that I must utilize this training in the performance of my job with Gulfstream Goodwill Industries, Inc. Members in Attendance (Sign-in sheet): ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ ________________________________ ___________________________ Department/Location Supervisor Signature Date

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GULFSTREAM GOODWILL INDUSTRIES, INC. SELF INSPECTION SAFETY CHECKLIST

Date of Inspection:___________________________ Location:___________________________ Response with an * will require corrective action and follow-up.

No Yes Date Date Completed

Correction Requested

Aisles / Walkways Aisles/walkways obstructed? � � * _________ _________ Clearly defined & good repair? � * � _________ _________ Narrow / crowded? � � * _________ _________ Exits Are exits easily accessible? � * � _________ _________ Are exits free from obstructions? � * � _________ _________ Are exits signs illuminated? � * � _________ _________ Are exits signs clearly visible? (employees / customers) � * � _________ _________ Stairways Are there any cracked steps? � � * _________ _________ Do steps have a slip-resistant surface? � * � _________ _________ Are there missing / loose handrails? � � * _________ _________ Is lighting adequate? � * � _________ _________ Walking/Working Surfaces Are employees exposed to slipping/tripping hazards from: Electrical cords/wiring/cables? � � * _________ _________ Congestion in work areas? � � * _________ _________ Narrow or obstructed areas? � � * _________ _________ Materials piled? � � * _________ _________ Emergency Lights Do they function? � * � _________ _________ Do they provide sufficient illumination? � * � _________ _________ Are they adequately located? � * � _________ _________ Floors / Carpets Are carpets frayed or torn / taped? � � * _________ _________ Are mat edges curled? � � * _________ _________ Are they wet and/or slippery? � � * _________ _________ Are tiles missing / loose / broken? � � * _________ _________ Is the floor cracked or are there holes/nails? � � * _________ _________

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SELF INSPECTION SAFETY CHECKLIST

No Yes Date Date Completed Correction Requested

Backroom / Storage Techniques Exposure to injuries from falling/lifting objects: Are heavy boxes stored at waist height? � * � __________ __________ Is heavy, bulky/sharp material stored overhead? � � * __________ __________ Are bookcases/file cabinets anchored? � * � __________ __________ Are aisles in storage area congested? � � * __________ __________ Is housekeeping adequate? � * � __________ __________ Enforced No Smoking signs? � * � __________ __________ Flammable liquids kept in closed storage cabinet? � * � __________ __________ Office Area Are employees exposed to hazards from poorly maintained or adjusted furniture including: Defective chairs? � � * __________ __________ Inoperable desk drawers? � � * __________ __________ Unstable file cabinets? � � * __________ __________ Enforced No Smoking signs? � * � __________ __________ Waste receptacles provided & emptied regularly? � * � __________ __________ Machinery / Equipment Unguarded moving parts? � � * __________ __________ Defective wiring or cords? � � * __________ __________ Sharp edges on equipment? � � * __________ __________ Are hand tools/equipment checked regularly? � * � __________ __________ Sufficient clearance from heat producing combustible materials? � * � __________ __________ Is protective equipment maintained/available? � * � __________ __________ Are lumbar belts available & required? � * � __________ __________ Are 1st aid supplies adequately maintained? � * � __________ __________ Only trained personnel operate forklift trucks? � * � __________ __________ Ladders/step stools have sturdy footing/condition? � * � __________ __________ Lighting Is lighting adequate? � * � __________ __________ Is there glare or excessive light? � � * __________ __________ Are there obstructions/darkness/shadows? � � * __________ __________ Electrical Electrical cords/wiring hung on nails/hooks etc.? � � * __________ __________ Any cords fraying / switches overheating? � � * __________ __________ Electrical switches/circuit breakers labeled? � * � __________ __________ Electrical panels/breakers blocked? � � * __________ __________ Are any outlets overloaded? � � * __________ __________

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SELF INSPECTION SAFETY CHECKLIST

No Yes Date Date Completed Correction Requested

General Work Environment OSHA poster openly displayed? � * � ___________ ___________ “Right to Know” poster openly displayed? � * � ___________ ___________ Workers’ Comp “Broken Arm” poster? � * � ___________ ___________ GGI safety policies explained to employees? � * � ___________ ___________ Incident Reporting forms accessible? � * � ___________ ___________ Knowledge of employee / customer incidents? � * � ___________ ___________ Emergency phone #’s accessible to employees? � * � ___________ ___________ Employee knowledge of emergencies: robbery, storm, fire, bomb threat, hurricane, power outage? � * � ___________ ___________ Employee participation in safety programs? � * � ___________ ___________ Plan for handling employee safety / health issues? � * � ___________ ___________ Waste receptacles provided / emptied regularly? � * � ___________ ___________ Hazard chemicals properly labeled-MSDS? � * � ___________ ___________ Do lavatories have running water & supplies? � * � ___________ ___________ Polaroid camera w/ film accessible? � * � ___________ ___________ Safety Manual / Disaster Manual accessible? � * � ___________ ___________ Flashlight(s) w/ batteries (working condition) � * � ___________ ___________

Parking Lots / Sidewalks Are there potholes, cracks, uneven surfaces? � � * ___________ ___________ Is lighting adequate? � * � ___________ ___________

Work Practices Unsafe practices observed in retail, operations, drivers, office environment: Standing on chairs? � � * ___________ ___________ Ignoring liquid or food spills? � � * ___________ ___________ Running, horseplay, fighting? � � * ___________ ___________ Leaving items/obstacles on floor? � � * ___________ ___________ Unsafe/reckless driving/ too fast? � � * ___________ ___________ Protective equipment worn; belts, gloves,goggles? � * � ___________ ___________

Fire Safety Portable fire extinguishers available & marked? � * � ___________ ___________ Are extinguishers inspected yearly / operable? � * � ___________ ___________ Are extinguishers recharged & noted on tag? � * � ___________ ___________ Are there an adequate number of extinguishers? � * � ___________ ___________ Are all exits visible, lighted, unobstructed? � * � ___________ ___________ Fire alarm tested, semi annually/annually? � * � ___________ ___________ Is there a clinic, hospital for medical care nearby? � * � ___________ ___________ No Smoking inside store? (Employees / customers) � * � ___________ ___________ Evacuation routing charts displayed in locations? � * � ___________ ___________ Signature: ____________________________________ Date: __________________________

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SELF INSPECTION SAFETY CHECKLIST

No Yes Date Date Completed Correction

Requested Drivers / Warehouse / ADC Attendants GGI safety policies explained to drivers/ADC’s? � * � __________ ___________ Do drivers / ADC attendants know how to respond to customer/ employee incidents? � * � __________ ___________ Drivers/ADC’s participate in safety programs? � * � __________ ___________ Drivers / ADC’s advised how to handle emergencies, robbery, storm, fire, bomb threat, hurricane? � * � __________ ___________ Emergency numbers accessible to drivers/ADC’s? � * � __________ ___________ Were seat belts worn by all drivers/passengers? � * � __________ ___________ Was driver(s) observed jumping from the door or the tailgate of the truck? � � * __________ ___________ Did the driver move truck before all passengers were seated with seat belts hooked? � � * __________ ___________ Did the driver do a complete routine inspection of the truck? � * � __________ ___________ Drivers/ADC’s know where/when smoking is allowed? � * � __________ ___________ Is the truck cleaned and well maintained? (In / out) � * � __________ ___________ Are donations/goods stacked/packed carefully avoid falls, damage and injuries? � * � __________ ___________

Drivers / ADC’s advised of hazardous materials not taken & how to dispose of it? � * � __________ ___________ Drivers/ADC’s carry/maintain fire extinguishers? � * � __________ ___________ Drivers/ADC’s carry / maintain first aid supplies? � * � __________ ___________ Back support belt issued to drivers / ADC’s, they secure belt each time they lift? � * � __________ ___________ Driver uses lift gate to load items requiring more than one person to move/lift? � * � __________ ___________ Are trucks safely secured with chocks while being unloaded? � * � __________ ___________ Are all materials stored in tiers stacked, racked, blocked, interlocked, or otherwise secured to prevent sliding, collapsing or falling? � * � __________ ___________ Adequate natural/mechanical ventilation? � * � __________ ___________ Are areas clearly marked, defined w/ yellow tape? � * � __________ ___________ All floor / wall opening 30 inches or move above adjacent ground level, guarded by railing/chain? � * � __________ ___________ Drivers/ADC’s advised not to eat near toxic materials or chemicals? � * � __________ ___________ ADC’s keep center aisle way clear? � * � __________ ___________ ADC’s keep exits clear and visible? � * � __________ ___________ ADC’s know acceptable lifting weight? � * � __________ ___________

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Section VII DRUG-FREE WORKPLACE

In a commitment to safeguard the health of employees and to provide a safe working environment to everyone, we have a Drug-Free Workplace for our company. Gulfstream Goodwill prohibits the illegal use, possession, sale, manufacture, or distribution, of drugs, alcohol, or other controlled substances on its property, in company vehicles, or the property of any of our business partners. It is also against company policy to report to work or to work under the influence of drugs or alcohol. Violation of this policy will result in disciplinary action, up to and including immediate dismissal.

Drug Testing of Employees 1. Post Incident drug and alcohol testing will be required in the event an

incident requires medical treatment. You will be sent to a facility that conducts on-site drug and/or alcohol testing services.

2. Reasonable Suspicion Testing is based on a belief that an employee is using or has used drugs in violation of the company’s policy. The suspicion may be drawn from specific objective facts and reasonable inferences drawn from those facts in light of experience. Supervisors are to contact the Director of Safety and the Human Resources department before proceeding with a reasonable suspicion investigation.

Gulfstream Goodwill strives to provide you with a safe work environment. Gulfstream Goodwill considers the abuse of drugs or alcohol on the job to be an unsafe work practice, counterproductive to the mission of the organization. An illegal drug is defined as any drug that is not legally obtainable; which may be legally obtainable but was not legally obtained, or is being used in a manner or for a purpose other than as prescribed.

This policy also prohibits you from reporting to work under the influence of illegal drugs or alcohol. These activities are prohibited any time you are on company business and/or any time during the beginning and ending hours of your workday, whether on company property or not. If you report to work visibly impaired and unable to properly perform your job duties, you will not be allowed to work.

If possible, your Supervisor should seek another Supervisor’s opinion of the status of your impairment. Your Supervisor should also consult privately with you to try to determine the cause of your impairment. If necessary, your Supervisor will contact the Director of Safety and the Human Resources department and follow the procedures outlined under “Reasonable Suspicion Testing.”

If your Supervisor determines that there is a basis for drug testing, you will be sent to a medical facility; otherwise, you will be sent home by taxi or other safe transportation. If your Supervisor deems it necessary you may be accompanied by another unimpaired employee. Under no circumstances are you to drive yourself. If you leave Gulfstream Goodwill’s premises driving a vehicle, the police or sheriff’s department will be notified immediately.

Prescription drugs prescribed by your physician may be taken during working hours. You should notify your Supervisor of any possible side effects of the prescription medication. Taking prescription medication inconsistent with the prescription is considered abuse and will not be tolerated. Any counseling of you by your Supervisor must be restricted to your work performance and must not address any concerns your Supervisor may have concerning your personal life/habits.

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Section VII

GULFSTREAM GOODWILL INDUSTRIES, INC.

ACKNOWLEDGMENT / RELEASE FOR

ALCOHOL / DRUG / SUBSTANCE ABUSE POLICY AND TESTING PROGRAM

I have been told and understand that my employer has a policy that employees under the influence of alcohol or chemical substances during working hours may be immediately discharged. I agree that under appropriate circumstances, particularly if I am involved in an incident during working hours, I will be required to submit to a test administered by a qualified medical facility that will determine if alcohol or prescribed / non-prescribed chemical substances are present. I understand that positive results of this test can affect my eligibility for workers’ compensation benefits. I have read this policy or have had it read to me and I fully understand it. Employee: ___________________________________ Date: _________________________________ Supervisor / Witness: ______________________________ Date:_________________________ --------------------------------------------------------------------------------------------------------------------- I do further authorize my employer or representative of my employer to obtain medical reports, records, or tests, which indicate the presence of alcohol or non-prescribed chemical substances in my body. I agree that a Photostat of this authorization be accepted if necessary. Employee: _______________________________ Date: _________________________________ Supervisor / Witness: _____________________________ Date: __________________________