SAFETY CULTURE TRANSFORMATION THROUGH FRONTLINE INFLUENCER ...€¦ · safety culture...

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SAFETY CULTURE TRANSFORMATION THROUGH FRONTLINE INFLUENCER ENGAGEMENT WENDY WILSON, GLOBAL DIRECTOR OF HSE ENGINEERING & MANUFACTURING - WEATHERFORD INTERNATIONAL 2017 PETROLEUM SAFETY CONFERENCE, BANFF AB MAY 03.17

Transcript of SAFETY CULTURE TRANSFORMATION THROUGH FRONTLINE INFLUENCER ...€¦ · safety culture...

SAFETY CULTURE TRANSFORMATION THROUGH

FRONTLINE INFLUENCER ENGAGEMENTWENDY WILSON, GLOBAL DIRECTOR OF HSE – ENGINEERING & MANUFACTURING - WEATHERFORD INTERNATIONAL

2017 PETROLEUM SAFETY CONFERENCE, BANFF AB – MAY 03.17

Weatherford International – one of the largest

global Service Providers

90 countries / 30,000 employees

Canada – 1 of 6 Regions

2000 employees (4500 ee in 2014)

80 facilities (100 in 2014)

2011 – 2013 Complete IMS redesign

(includes SMS/QMS/EMS)

WEATHERFORD CANADA

Before we could implement HSE Excellence,

we had to first lay the foundation for success:

Re-invigorate foundational EIGHT GEMS©

Safety Program

Introduce Rules To Live By

Establish the Safety Leadership Council

Identify goals & KPIs to positively impact

our safety performance

2011: “ITS TIME FOR CHANGE”

HSE EXCELLENCE = CULTURE CHANGE

THE DRIVE TO ENGAGE

INFORMAL LEADERS

AT THE FRONTLINES

Engage Educate Influence

PROGRAM PHASES

IDENTIFY AND ENGAGE

KEY PERSONNEL

LEADERSHIP ENGAGEMENT

Top level sponsorship – CEO/COO/EVP

Regional Vice Presidents

HSE Management

TARGET LOCATIONS

LOCATION #213%

LOCATION #115%

OTHER3%OTHER

3%

LOCATION #58%

LOCATION #49%

OTHER3%

LOCATION #312%

OTHER0%

OTHER2%

57% OF

INCIDENTS ARE

CAUSED BY A

FEW

LOCATIONS

STRENGTH IN NUMBERS

Teams of Facility HSE Champions to

collaborate and drive culture change

CHAMPION SELECTION

Has the power to

influence a culture of

safety

Official or unofficial

leader at his/her

worksite

Everyone looks to him/her

for direction and

motivation

May or may not currently

be an advocate for safety

INVITATION TO PROGRAM

CHAMPION

ENGAGEMENT

ENGAGE THE LEADER WITHIN

Understand your natural style.

How you are perceived by others.

Feedback on approaching others.

Behavioral Style Assessment for all Champions prior to course:

SAFETY CULTURE PERCEPTION SURVEY

PROVIDE THE

KNOWLEDGE AND

SKILLS TO DRIVE

CULTURAL CHANGE

2-DAY WORKSHOP

If you were to die tomorrow in a

workplace fatality, who will be affected?

Immediately

5 years

10 years

20 years

THE REAL IMPACT OF A WORKPLACE INCIDENT

“The processes and procedures that

are out there aren’t there to make

your life harder, they are there

generally because of somebody

else's misfortunes. Perhaps you can

say they are written in somebody

else's blood.”

−Helen Fitzroy

MOTIVATIONAL GUEST SPEAKERSHelen Fitzroy

Just a Number

MOTIVATIONAL GUEST SPEAKERS

Spencer Beach Bernie & Sheila Inman

WHAT IS A LEADER?

What is a leader? What makes

people follow others?

WHAT LEADERSHIP IS NOT

Position/ Title Tenure Technical Skills

FIVE PRACTICES OF EXEMPLARY LEADERSHIP

Over 30 years of research

Studies of everyday, ordinary leaders

Inspire a shared vision

Model the way

Challenge the process

Enable others to act

Encourage the heart

DAY 2: TOOLS TO REDUCE RISK

RISK TOLERANCE

INTERVENTION

STRATEGIES

USING DISC

INTERVENTION

ACTION PLAN

ENGAGE AND EDUCATE

OTHERS TO INCREASE

THE NETWORK OF

INFLUENCERS

TESTIMONIALS

“My employees returned excited to share their newly learned skills with

sincere enthusiasm. They are more focused and more ready to tackle

the challenges in front of them then ever before!”

- Product Line Manager

“I can’t believe our VP took this time out to spend with us, ensuring

we understand what his vision around HSE is. I’m ready to engage

my peers and help them make Safety Always a way of life.”

- Program Participant

IS IT HAVING AN IMPACT?

Increase in leading indicators

Decrease in lagging indicators

Improved internal & external audit scores

Increase in OFIs by frontline employees

Increased “word-of-mouth” enrollments

QUESTIONS?

CONTACT

Wendy Wilson

Director of HSE – E&M

Weatherford Canada

[email protected]