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Safety Attribute Inspection (SAI) Data Collection Tool

1.3.1 Maintenance Program (AW)

Revision#: 16 Revision Date: 06/23/2014

ELEMENT SUMMARY INFORMATION

Scope of Element:

Purpose (operator's responsibility): To ensure the operator's Maintenance Program will support safe and reliable operations.

Objective (FAA oversight responsibility): To determine if the operator's Maintenance Program process:

Meets all applicable requirements of Title 14 of the Code of the Federal Regulations (14 CFR) and FAA policies,

Incorporates the safety attributes, and

Identifies any shortfalls in the operator's Maintenance Program.

Specific Instructions:

Although this DCT discusses the 10 elements of the operator’s maintenance program, they are not all covered in-depth. Other DCT’s provide the in-depth element specific information for those maintenance program elements when the in-depth information is not covered in this DCT.

SUPPLEMENTAL INFORMATION

Regulatory Requirements:

A.061, Use of Electronic Flight Bag D.072, Aircraft Maintenance - Continuous Airworthiness Maintenance Program (CAMP) Authorization. D.077, Maintenance Contractual Arrangement Authorization: For Entire Aircraft D.078, Maintenance Contractual Arrangement Authorization: For Specific Maintenance D.080, Leased Aircraft Maintenance Program Authorizations: U.S.- Registered Aircraft D.085, Aircraft Listing D.087, Maintenance Program Authorization for Leased Foreign- Registered Aircraft Operated by U.S. Air Carriers D.091, Requirements: Air Carrier Maintenance Providers D.097, Aging Aircraft Programs D.105, Air Carrier Emergency Evacuation Systems (EES) Maintenance Program Requirements D.301, Aircraft Network Security Program (ANSP) D.485, Aging Airplane Inspection and Records Review 39.11, What actions do airworthiness directives require? 43.3, Persons authorized to perform maintenance, preventive maintenance, rebuilding, and alterations 43.7, Persons authorized to approve aircraft, airframes, aircraft engines, propellers, appliances, or component parts for return to service after maintenance, preventive maintenance, rebuilding, or alteration. 43.13, Performance rules (general). 43.16, Airworthiness Limitations 91.413, ATC transponder tests and inspections 119.43, Certificate holder's duty to maintain operations specifications.

Revision Date: 06/23/2014 Rev # 16


119.49, Contents of operations specifications. 119.59, Conducting tests and inspections. 119.65, Management personnel required for operations conducted under part 121 of this chapter. 119.67, Management personnel: Qualifications for operations conducted under part 121 of this chapter. 121.105, Servicing and maintenance facilities. 121.123, Servicing maintenance facilities. 121.133, Preparation. 121.135, Manual contents 121.153, Aircraft requirements: General. 121.309, Emergency equipment. 121.344, Digital flight data recorders for transport category airplanes. 121.346, Flight data recorders: filtered data 121.359, Cockpit voice recorders. 121.363, Responsibility for airworthiness. 121.365, Maintenance, preventive maintenance, and alteration organization. 121.367, Maintenance, preventive maintenance, and alterations programs. 121.369, Manual requirements. 121.371, Required inspection personnel. 121.373, Continuing analysis and surveillance. 121.374, Continuous airworthiness maintenance program (CAMP) for two-engine ETOPS 121.375, Maintenance and preventive maintenance training program. 121.378, Certificate requirements. 121.379, Authority to perform and approve maintenance, preventive maintenance, and alterations. 121.380, Maintenance recording requirements. 121.701, Maintenance log: Aircraft. 121.709, Airworthiness release or aircraft log entry. 121.1105, Aging airplane inspections and records reviews. 121.1107, Repairs assessment for pressurized fuselages 121.1109, Supplemental inspections 121.1111, Electrical Wiring Interconnection Systems (EWIS) maintenance program. 121.1113, Fuel tank system maintenance program 121.1117, Flammability reduction means 121.Appendix B, Aircraft Flight Recorder Specifications 121.Appendix M, Airplane Flight Recorder Specifications 121.344a, Digital flight data recorders for 10-19 seat airplanes

Related CFRs & FAA Policy/Guidance:

Related CFRs:

Intentionally left blank



FAA Policy/Guidance:

FAA Order 8300.13, Repair Assessment Program FAA Order 8900.1, Volume 3, Chapter 18, Section 6 FAA Order 8900.1, Volume 3, Chapter 43, Section 1 FAA Order 8900.1, Volume 3, Chapter 45, Section 1 FAA Order 8900.1, Volume 3, Chapter 61, Section 1 FAA Order 8900.1, Volume 4, Chapter 6, Section 4 FAA Order 8900.1, Volume 4, Chapter 14, Section 8 FAA Order 8900.1, Volume 4, Chapter 14, Section FAA Order 8900.1, Volume 6, Chapter 2, Section 28 FAA Order 8900.1, Volume 6, Chapter 2, Section 38 FAA Order 8900.1, Volume 6, Chapter 11, Section 14 FAA Order 8900.1, Volume 6, Chapter 11, Section 23 FAA Order 8900.1, Volume 6, Chapter 11, Section 24 FAA Order 8900.1, Volume 6, Chapter 11, Section 26 FAA Order 8900.1, Volume 10, Chapter 6, Section 3 AC 20-131, Airworthiness Approval of TCAS/Mode S Transponders AC 20-141, Airworthiness and Operational Approval of DFDR Sys. AC 25-29, Development of a Nondestructive Inspection Program/Organization AC 25.571-1, Damage Tolerance and Fatigue Evaluation of Structure AC 43-6, Alt. Report Equip. and Transponder System MX and Insp. AC 91-56, Continuing Structural Integrity Program for Airplanes AC 120-16, Air Carrier Maintenance Programs AC 120-79, Developing and Implementing a CASS AC 120-97, Incorporation of FTS ICA into Operator MX. Program AC 120-98, Incorporation of Fuel Tank FRM Requirements AC 120-102, Incorporation of EWIS ICA into Operator MX Program PS-ANM100-1986-00055, Primary Structural Integrity Limits in AC. PS-ANM100-1989-00048, Mod and Repairs Impact on Damage Tolerance PS-ANM100-1993-00047, Fail-safe Damage Tolerance Features InFO 10016,Datalink Communications Recording Requirements



SAI SECTION 1 - PROCEDURES ATTRIBUTE

Objective:

The questions in this section of the SAI will help verify that the operator's documented procedures identify who, what, when, where, and how those procedures are accomplished. These procedures must allow all personnel to perform their duties and responsibilities with a high degree of safety. 14 CFR part 121.135(a)(1)

Tasks

The inspector shall accomplish the following tasks:

1 Review the information in the Supplemental Information section of this SAI.

2 Review the duties and responsibilities for management and other personnel who accomplish the processes associated with this element.

3 Review the documentation of the processes associated with this element.

4 Review documented interfaces to identify interactions between related processes, interactions within this element process, and between one person, workgroup, or organization to another that the operator uses to accomplish this process.

Questions

1.1 Do procedures specify that the operator is responsible for the airworthiness of their aircraft and the performance of all maintenance conducted on their aircraft, regardless of who does the work?

Yes

No, Explain

Note(s): The operator must determine and control:

What maintenance is required and when it should be conducted,

That all maintenance is conducted per their manual,

That adequate facilities, equipment (including spare part/supplies/materials), and competent personnel are available, and

That each aircraft released to service is airworthy, properly maintained, and approved for return to service.

Updated: Rev # 10 on 09/01/2011

SRRs: 121.105; 121.123; 121.363; 121.367; 121.709

Kind Of Question: Flag, Supplemental, Domestic

1.2 Do procedures specify that each aircraft listed in D072 must be maintained per the operator’s Continuous Airworthiness Maintenance Program (CAMP) and the limitations in D072 used to maintain the make, model, and series of aircraft under review?

Yes

No, Explain

Note(s): The CAMP must be sufficiently comprehensive in scope and detail to fulfill the operator’s responsibility to maintain the aircraft in an airworthy condition per the applicable 14 CFR requirements and the standards prescribed and approved by the Administrator.

Updated: Rev # 10 on 09/01/2011



SRRs: D.072


1.3 Does the manual require a system for the Continuing Analysis and Surveillance (CASS) of the maintenance program that include:

A process to measure program performance and effectiveness,

A process to correct any deficiency,

Processes for data collection and analysis,

A discrepancy corrective action, implementation and verification plan,

Risk-based data assessment process to implement priority audits for safety related discrepancies,

Monitoring all 10 elements of the CAMP,

Skilled personnel are managing the CASS system, and

The System Safety attributes by design?

Yes

No, Explain

Note(s): The operator’s Continuing Analysis and Surveillance System (CASS) evaluates the overall effectiveness of the Continuous Airworthiness Maintenance Program (CAMP). Guidance for the 10-elements of the CAMP program may be found in FAA Order 8900.1, Volume 3, Chapter 43, Section 1 and AC 120-16.

Updated: Rev # 10 on 09/01/2011

SRRs: D.072; 121.373


1.4 Does the manual require that it be easily revised, that all parts are kept up to date, and that it is available to those persons required to comply with it?

Yes

No, Explain

Note(s): The operator must keep at least one complete copy of the manual at the principal base of operations. The manual or the appropriate parts thereof may be furnished in electronic form or in any other form acceptable to the administrator.

Updated: Rev # 10 on 09/01/2011

SRRs: 121.135(a)(1); 121.135(a)(2); 121.135(b)(1); 121.135(c)


1.5 Does the manual contain administrative policies and procedures that:

Organize,

Direct,

Amend, and

Control the maintenance program?

Yes

No, Explain

Note(s): The manual must contain a description of the duties, responsibilities, and position description for management and maintenance personnel. This is usually accomplished using an organizational chart to delineate the functions, relationships, and lines of authority between the organizational elements and personnel.

Updated: Rev # 10 on 09/01/2011

SRRs: 121.135(b)(2); 121.365; 121.369(a)




1.6 Does the manual provide instructions covering administration, management, and accomplishment of the Maintenance Program?

Yes

No, Explain

Note(s): This section contains detailed instructions for the management of the various functions and interrelationships of each Maintenance Program element. This section includes scheduled maintenance tasks, procedural information, and detailed instructions for accomplishing maintenance tasks (or specific air carrier maintenance manual references). This section includes the process to address unscheduled maintenance.

Updated: Rev # 3 on 09/15/2009

SRRs: 121.135(b)(17); 121.369(b)


Related Design JTIs: 1. Verify the maintenance manual, publications, and forms are useable,

current, correct, and required to be used by all personnel?

2. Verify the maintenance manual contain procedures to be followed when using technical manuals (incorporated by reference) for the accomplishment of maintenance?

3. Verify the maintenance manual identifies which processes require FAA acceptance or approval when changes are made?

1.7 Does the manual provide technical data that describe maintenance standards, methods, techniques, and detailed procedures to evaluate, accomplish, and verify:

AD Management for applicability, timeframe accomplishment, records, and status,

Calibration standards, operational tests, structural repairs, and

Aircraft weight and balance, jacking, lifting and shoring, storage, cold weather operations, towing, aircraft taxi, and aircraft cleaning?

Yes

No, Explain

Note(s): This section of the manual is usually based on the manufacturer's publications. However, based on operator's service experience, organization, and operating context, they are expected to continuously modify and customize their maintenance manual as necessary for their maintenance program’s continuing success.

Updated: Rev # 11 on 12/01/2011

SRRs: D.072; 39.11; 121.135(b)(17); 121.135(b)(18); 121.135(b)(2); 121.135(b)(20); 121.135(b)(21); 121.135(b)(26); 121.363; 121.369(b)


1.8 Does the manual contain work cards for the accomplishment of maintenance and alterations tasks that provide a method:

To organize and control maintenance activities through concise procedural instructions,

Yes

No, Explain



To ensure maintenance activities comply with the operator’s manual,

For documenting maintenance activities and recordkeeping requirements, and

To document the results of inspections, checks, and test for data collection and analysis?

Note(s):

Work cards are considered to be part of the operator’s manual and maintenance program.

Updated: Rev # 10 on 09/01/2011

SRRs: D.072; 121.135(b)(17); 121.135(b)(18); 121.135(b)(20); 121.135(b)(26); 121.363; 121.369(b)


1.9 Does the manual include a chart or a description of the maintenance organization showing clear authority and responsibility, including delegated responsibility, for the overall Maintenance Program and all of its elements and functions?

Yes

No, Explain


SRRs: 119.65; 121.133; 121.365; 121.369(a)


1.10 Do procedures describe the qualifications of 14 CFR part 119.65 required maintenance management personnel?

Yes

No, Explain

Note(s): Required personnel must meet the requirements of 14 CFR part 119.67 The operator is required to list the names and addresses, and to state the duties, responsibilities, and authority of each 14 CFR part 119.65 required management position. The operator must notify the certificate-holding district office within 10 days of any change in personnel required by 14 CFR part 119.65.


SRRs: 119.65; 119.67


1.11 Does the manual identify the Director of Maintenance (DOM) as having overall authority and responsibility for the Maintenance Program?

Yes

No, Explain

Note(s): The DOM or the person who has met the requirements of 14 CFR part 119.65(d) exercises overall authority and responsibility over the required inspection functions as well as the other maintenance, preventative maintenance, and alteration functions.

Updated: Rev # 10 on 09/01/2011

SRRs: 119.65(d); 119.65(e)(1); 121.135(b)(2); 121.365; 121.369(a)


1.12 Does the manual identify the Chief Inspector as having direct responsibility for the required inspection functions?

Yes

No, Explain

Note(s): The Manager of Maintenance position is usually identified as having direct



responsibility for the operator’s maintenance and alteration functions.

Updated: Rev # 10 on 09/01/2011

SRRs: 119.65(e)(1); 121.135(b)(2); 121.365; 121.369(a)


1.13 Does the manual ensure the maintenance organization separates the function of required inspections from the function of other maintenance, preventive maintenance, and alteration activities?

Yes

No, Explain

Note(s): This organizational separation must be below the level of administrative control (DOM) at which overall responsibility for required inspection functions and other maintenance, preventive maintenance, and alterations functions are exercised. This position is also known as the Accountable Manager.

Updated: Rev # 10 on 09/01/2011

SRRs: 119.65(e)(1); 121.135(b)(2); 121.365(c); 121.369(a)


1.14 Does the manual contain organizational functions that assign clear authority and responsibility for:

Mechanics and/or inspectors performing the work, and

Middle managers and supervisors?

Yes

No, Explain

Note(s): There may be confusion over who is responsible for a given element, process, or task when duty and/or responsibility is shown in a process but not in the position description.

Updated: Rev # 10 on 09/01/2011

SRRs: 121.135(b)(2); 121.135(b)(20); 121.365; 121.369


1.15 Do procedures specify how the maintenance organization will effectively exercise and maintain operational control over all persons performing, supervising, and managing the Maintenance Program regardless of who does the work?

Yes

No, Explain

Note(s): Adequate procedures and instructions must exist for maintenance personnel concerning operational control when an aircraft is removed from service for maintenance. The manual should contain the instructions and information necessary to coordinate the dispatch, release or continuance of a flight when an aircraft requires maintenance due to inoperative or unserviceable equipment. The procedures should consider coordination between maintenance and flight personnel to maintain operational control of the aircraft while en-route. Updates of avionics databases meeting the conditions and requirements of 14 CFR part 43.3(k) are not considered maintenance and may be performed by pilots.


SRRs: 43.3(k)(1); 43.3(k)(2); 43.3(k)(3); 121.135(b)(4); 121.135(b)(5); 121.363; 121.367(b); 121.379




1.16 Does the manual specify that the operator is responsible for ensuring maintenance and required inspection personnel, who determine the adequacy of the work performed, must be fully informed:

With procedures and techniques,

With new equipment in use, and

Are competent to perform the work?

Yes

No, Explain

Note(s): The training selection for personnel should be based on an assessment of training needs. This assessment should emphasize what the knowledge, skill, and ability requirements are to properly accomplish a given task or function. Types of training may include initial, recurrent, specialized, competency-based, and/or maintenance provider training.

Updated: Rev # 10 on 09/01/2011

SRRs: 43.3(k)(1); 43.3(k)(2); 43.3(k)(3); 121.363; 121.375; 121.378


1.17 Does the operator’s Electronic Flight Bag (EFB) approved training program ensure that personnel who determine the adequacy of work done, including inspection personnel, are fully informed about procedures, techniques, and new equipment in use, and are competent to perform their duties?

Yes

No, Explain

Not Applicable

Note(s): The operator’s approved training program must include and document the use of and/or maintenance of the EFB. The operator is responsible to ensure that the EFB and associated software will provide the necessary data, information, functionality, and solutions to perform the intended flight functions.

Updated: Rev # 14 on 03/01/2013

SRRs: A.061h; 121.373


1.18 Do procedures define adequate facilities and equipment to perform maintenance?

Yes

No, Explain

Note(s): This includes the facilities and equipment for contract maintenance providers and base and line stations. It is the operator's responsibility to determine their maintenance facility and equipment needs and define them in their procedures. Facilities must be adequate to: Properly store, dispense, identify, and handle parts and components; Maintain and protect properly calibrated tools and equipment; and Identify and provide specialized tools.


SRRs: 43.13(a); 121.363(a); 121.365; 121.367(b)


1.19 Does the manual require before a maintenance provider can be used, that:

The provider complies with all 14 CFR part 121 subpart L requirements,

Each organization, facility, and equipment is adequate and has

Yes

No, Explain



competent personnel,

Each person who accomplishes contract maintenance is listed by name and location,

A general description of the contracted work is documented in the following categories as applicable,

o Aircraft maintenance (heavy/line maintenance); o Aircraft engine work; o Propeller work when applicable; o Component work; and o Specialized service;

The maintenance provider is capable of: o Performing the work; o Directing the work; and o Satisfactorily complying with the operator’s manual and

standards;

The appropriate materials for the work to be accomplished is provided,

The applicable portions of the manual are available,

There is a schedule when work-in-progress audits will be accomplished, and

Clear lines of authority and responsibility are assigned to policies and procedures?

Note(s):

Essential maintenance encompasses any RII on-wing accomplished after any maintenance or alteration. Essential maintenance does not encompass any off- wing maintenance.

Updated: Rev # 11 on 12/01/2011

SRRs: D.072; D.077; D.078; D.091; 121.363; 121.369(a); 121.379


1.20 Do procedures describe a method for the performance of unscheduled maintenance?

Yes

No, Explain


SRRs: 121.367(a); 121.369(b)(1); 121.380


Related Design JTIs: 1. Verify comprehensive procedures to identify and evaluate damage as

a result of un-foreseen events such as high-load events, hard or overweight landings, tail strikes, ground damage, lightning strikes, or an engine over-temperature.

2. Verify procedures concerning high load events will identify structural damage and provides additional inspections that would reveal all structural damage

3. Verify procedures concerning repair assessment involve the Original Equipment Manufacturer if necessary.

4. Verify procedures identify high load inspections that might benefit from the use of flight data information.

1.21 Does the manual provide instructions for maintenance and alterations during scheduled maintenance, unscheduled maintenance, and maintenance

Yes

No, Explain



requirements specific to major components that show:

What work to accomplish,

How to accomplish the work,

When to accomplish the work, and

Whether the work was accomplished properly?

Updated: Rev # 10 on 09/01/2011

SRRs: D.072; 119.49(a)(8); 121.135(b)(17); 121.135(b)(18); 121.135(b)(20); 121.369(b)(1); 121.379


1.22 Does the operator’’s Non-Destructive Inspection (NDI) program contain a system that includes the following five major elements:

Organizational Chart,

Documentation Requirements,

Environment (which includes the facility),

Calibration Program, and

Training/Qualification/Authorization?

Yes

No, Explain

Not Applicable

Updated: Rev # 16 on 06/23/2014

SRRs: 121.135(a)(1); 121.367(b); 121.375


1.23 Does the manual include major aircraft component maintenance procedures for both the installed and off-wing maintenance of the engine model(s) operated, and when applicable, Auxiliary Power Unit model(s) operated?

Yes

No, Explain

Note(s): The installed component scheduled maintenance requirements are usually contained in the maintenance time limitations section of the manual. The off-wing component program contained in the manual should provide procedural information and shop scheduling information and/or intervals for cleaning, adjusting, inspecting, testing, and lubricating for each part requiring these types of maintenance. This section should also include the degree of inspection, the applicable wear tolerances, and the work required when these components are in the shop.

Updated: Rev # 10 on 09/01/2011

SRRs: D.072; 119.49(a)(8); 121.135(b)(18); 121.367; 121.369(b)(1); 121.379


1.24 Does the manual include major aircraft component maintenance procedures for both installed and off-wing maintenance of the propeller model(s) operated?

Yes

No, Explain

Not Applicable

Note(s): The installed component scheduled maintenance requirements are usually contained in the maintenance time limitations section of the manual. The off-wing component program is usually contained in the maintenance manual section and should provide shop scheduling information and/or intervals for cleaning, adjusting, inspecting, testing, and lubricating each part requiring these types of maintenance. This section should also include the degree of inspection, the applicable wear tolerances, and the work required when these components are in the shop.



Updated: Rev # 10 on 09/01/2011

SRRs: D.072; 119.49(c)(8); 121.135(b)(18); 121.367(a); 121.369(b)(1); 121.379


1.25 Does the operator’’s Emergency Evacuation Systems (EES) Maintenance Program Requirements ensure continued serviceability and immediate readiness for the intended emergency purpose?

Yes

No, Explain

Note(s): After any on-aircraft EES maintenance is performed, the certificate holder shall ensure that an airworthiness release or logbook entry is prepared in accordance with 14 CFR Section 121.709. Overhaul and Repair for these items is independent from maintenance performed on the aircraft. Shop operations must cover procedures for both scheduled and unscheduled maintenance.

Updated: Rev # 16 on 06/23/2014

SRRs: D.105; 43.3(f); 43.7(e); 121.309; 121.367(a); 121.369(b)(1); 121.379; 121.709


1.26 Does the manual include a parts and appliance maintenance program that has procedures for both the installed and off-wing parts and appliances for each model operated?

Yes

No, Explain

Note(s): The installed part and appliance scheduled maintenance requirements are usually contained in the maintenance time limitations section of the manual. This component of a maintenance program covers shop operations, and may include both scheduled and unscheduled tasks. In addition to procedural information, the off-wing program is usually contained in the maintenance manual section and should provide shop scheduling information and/or intervals for cleaning, adjusting, inspecting, testing, and lubricating each component of the part and appliance requiring these types of maintenance. This section should also include the degree of inspection, the applicable wear tolerances, and the work required when the part is in the shop.

Updated: Rev # 10 on 09/01/2011

SRRs: D.072; 119.49(c)(8); 121.135(b)(18); 121.367(a); 121.369(b)(1); 121.379


1.27 Does the manual require maintenance schedule procedures that contain:

Unique task identifiers to accurately identify specific assigned maintenance tasks,

Scheduled intervals of maintenance tasks to ensure: o Items continue to perform intended functions within the

operating context; o Discovery of hidden failure; or o That hidden functions are available;

Frequency between maintenance task intervals measuring “time in service” by:

o Calendar-time; o Operational hours; o Flight cycles; or o Any other appropriate measuring parameters,

Yes

No, Explain



For inventory and audit purposes, a process method for identifying other tasks or work cards associated with each scheduled maintenance task?

Note(s):

The overall maintenance schedule objective is to perform the correct tasks at the correct scheduled interval. A justification process may be required when a change to the maintenance schedule occurs.

Updated: Rev # 11 on 12/01/2011

SRRs: D.072; 119.49(c)(8); 121.135(b)(18); 121.367(a); 121.369


1.28 Does the manual specify Required Inspection Items (RII) procedures that contain guidance for:

RII actions that may have an adverse impact to safety of flight during scheduled or unscheduled tasks,

The operator to remain primarily responsible for the performance of each RII inspection,

The designation of those items of maintenance and alterations that must be RII inspected,

The authorization to designate personnel with appropriate airmen certificate to perform RII inspections,

o Designation must include occupational title of the person authorized to perform each RII;

o Formal notification to each individual with RII authorization and their scope of RII authority;

o Airmen certificates are not required for certificated repair stations not located in the US;

Requiring a listing of trained, qualified, and authorized personnel who can perform RII functions,

The identification of RII functions on work forms, job cards, engineering orders,

Describing RII buy-back procedures that include standards and limits to accept or reject an RII,

The method to perform an RII, and

Ensuring that all RII’s are performed and completed before the aircraft is released into service?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011

SRRs: 121.369; 121.371(d); 121.378(a)


1.29 Does the maintenance program ensure the methods to perform routine maintenance accurately interpret or completely incorporate by reference Instructions for Continued Airworthiness (ICAs) and/or Airworthiness Limitations (AWLs) from the manufacturer of the aircraft or products to be maintained?

Yes

No, Explain

Note(s): AWL's and ICA's are usually certification basis requirements that follow the 14 CFR part 25 airworthiness standards. These limitations may be found in the manufacturer's manuals, Maintenance Planning Documents (MPD), or the Maintenance Review Board Report (MRBR).




SRRs: 43.16; 121.369(b)


1.30 Do procedures address structural inspections for each model operated?

Yes

No, Explain

Note(s): Overhaul and Repair for these items is independent from maintenance performed on the aircraft. The off wing program (shop operations) must cover procedures for both scheduled and unscheduled maintenance.


SRRs: 43.3(f); 43.7(e); 121.367(a); 121.369(b)(1); 121.379


Related Design JTIs: 1. Verify procedures address the intent of AC 91-56 Continuing

Structural Integrity program?

2. Verify procedures address the intent of FAA Order 8900.1, Volume 6, Chapter 11, Section 14 Conducting Records Reviews and Aging Aircraft Inspections?

3. Verify procedures address the intent of FAA Order 8300.13 Repair Assessment Program?

Sources: FAA Order 8300.13; AC 91-56; PS-ANM100-1993-00047

4. Verify procedures are within the guidelines provided by AC 25.571-1 Damage Tolerance and Fatigue Evaluation of Structure?

Sources: AC 25.571-1; AC 91-56; PS-ANM100-1986-00055; PS-ANM100-1989-00048; PS-ANM100-1993-00047

1.31 Do procedures exist for classifying repairs and alterations as major or minor?

Yes

No, Explain

Note(s): Major Repairs and Alterations must be done in accordance with technical data approved by the FAA. Detailed major/minor classification procedures must be contained in the manual to evaluate each repair or alteration on a case-by-case base. Factors for the bases of a determination are:

The certification bases of the aircraft,

Classification of the structure as primary, secondary, or a primary structural element, or

Classification as a fail-safe, safe-life, or damage-tolerant structure.


SRRs: 121.367(a); 121.369(b)(1); 121.379(b)


1.32 Do instructions identify how the operator will develop or acquire acceptable data needed to perform maintenance when it does not exist in their manual?

Yes

No, Explain

Note(s):



Additional guidance may be found in FAA Order 8900.1, Volume 3, Chapter 36, Section 1. Major Repairs and Alterations must be done in accordance with FAA approved technical data. Additional guidance may be found in FAA Order 8900.1, Volume 4, Chapter 9, Section 1.


SRRs: 121.379


1.33 Do procedures identify who is authorized to approve newly acquired and/or developed maintenance data that did not previously exist in their manual?

Yes

No, Explain

Note(s): Additional guidance may be found in FAA Order 8900.1, Volume 3, Chapter 36, Section 1. Major Repairs and Alterations must be done in accordance with FAA approved technical data. Additional guidance may be found in FAA Order 8900.1, Volume 4, Chapter 9, Section 1.


SRRs: 121.375; 121.379


1.34 Where there are shift changes or work interruptions, do procedures ensure that other maintenance, preventive maintenance, and alterations are properly completed before the aircraft is released to service?

Yes

No, Explain


SRRs: 121.369(b)(9)


1.35 Do procedures require a recordkeeping system for the:

Preparation,

Storage, and

Retention of required aircraft maintenance records?

Yes

No, Explain

Note(s): The primary reason for an operator to make and retain maintenance records is to confirm each aircraft operated is airworthy, capable of safe flight, and the U.S. Standard Airworthiness certificate continues to be valid after maintenance actions. The primary objective of the operator’s recordkeeping systems are the generation, storage, retention, and retrieval of accurate and complete aircraft maintenance records so they can determine the status of the aircraft U.S. Standard Airworthiness certificate.

Updated: Rev # 13 on 09/30/2012

SRRs: 119.59(b)(1)(ii); 121.369(c); 121.380; 121.701; 121.709


1.36 Does the operator have procedures for issuing an approval for return to service (Airworthiness Release Form or log entry) after any maintenance is performed on the aircraft?

Yes

No, Explain

Note(s):



Procedures must include the following four certifications:

The work was performed in accordance with the requirements of the manual,

All items required to be inspected were inspected by an authorized person who has determined the work was satisfactorily completed,

No known condition exists that would make the aircraft non-airworthy, and

So far as the work is concerned the aircraft is in conditions for safe operation.

Procedures must include the retention of records in accordance with 14 CFR part 121.380 necessary to show that all requirements for the issuance of an airworthiness release are met.


SRRs: 121.379(b); 121.380; 121.709


1.37 Do procedures require the aircraft storage program contain documented inspections and/or maintenance processes that mitigate or eliminate adverse effects during:

Various levels of aircraft preservation,

De-preservation of aircraft?

Yes

No, Explain

Not Applicable

Note(s): Short Term Storage: An aircraft is subject to short term preservation procedures when it is removed from operational status for less than 60 days. Intermediate Term Storage: An aircraft is subject to intermediate term preservation procedures when it is removed from operational status for more than 60 days but less than 120 days. Long Term Storage: An aircraft is subject to long term preservation procedures when it is removed from operational status for 120 days or more.


SRRs: 121.135; 121.367; 121.369


Related Design JTIs: 1. Verify the air carrier procedures addressed the aircraft manufacturers

specific airworthiness requirements based on proper storage/preservation before returning the aircraft to an airworthy condition.

Sources: 121.135; 121.367; 121.369; FAA Order 8900.1, Volume 6, Chapter 2, Section 38

2. Verify the air carrier’s storage program preserve the aircraft in a known state through methods, techniques, and procedures designed to allow the operator to readily return the stored aircraft to an operational status.




3. Verify that the air carrier’s level of preservation procedures consider

the length of storage, the aircraft design features, and the storage environment (inside/outside, etc.).


1.38 Does the operator have procedures to evaluate the configuration and airworthiness of acquired aircraft (new or used), prior to use in revenue service?

Yes

No, Explain

Not Applicable

Note(s): Use FAA Order 8900.1, Volume 10, Chapter 6, Section 3, along with the reference Federal Aviation Administration (FAA) regulatory and advisory guidance, as a guide for evaluating aircraft configuration with Title 14 of the Code of Federal Regulations (14 CFR). The process must ensure maintenance records show that the U.S. Standard Airworthiness Certificate is effective and the aircraft is airworthy. The certificate holder must have all the records required to show the issuance of an airworthiness release has been met before the aircraft is released to service. Verify the proper transitioning (bridging) of the previously accumulated times to the current operator's program. Ensure aircraft certificated under Aero-bulletin 7A, part 04 of the Civil Aviation Regulations (CAR), or non-transport category airplanes type certificated after December 31, 1964, conform with Special Airworthiness Requirements in 14 CFR part 121 Subpart J.


SRRs: D.072; D.085; 43.13; 121.135(b)(20); 121.153; 121.363


Related Design JTIs: 1. Check that the Certificate Holder's manual provides procedures to

ensure aircraft configuration with their Operations Specifications and Title 14 of the Code of Federal Regulations (14 CFR).

Sources: FAA Order 8900.1, Volume 10, Chapter 6, Section 3

2. Verify 14 CFR part 121 operators of transport category airplanes who operate in passenger-carrying operations, have documentation that shows each lavatory oxygen system is in compliance with AD 2012-11-09.

Sources: 121.1500; AD 2012-11-09

1.39 If the operator chooses to use a foreign registered aircraft (owned or leased), do configuration procedures validate the foreign certificate of airworthiness?

Yes

No, Explain

Not Applicable

Note(s): Maintenance records must show the aircraft meet the foreign certifying country's continuing requirements.


SRRs: D.080a; D.087; 121.153(c)


1.40 Do procedures verify that equipment, materials, and parts meet the Yes



requirements of 14 CFR part 43.13 and are approved for return to service or use on a certificated product?

No, Explain

Note(s): This question refers to incoming or receiving inspections. The operator must ensure all parts and/or materials used:

Conform to the type design,

Are equal to the original or properly altered condition,

Have been properly maintained, and

Are airworthy.

Updated: Rev # 11 on 12/01/2011

SRRs: 43.13; 121.369(c); 121.380(a); 121.380(c)(1)


1.41 Do the operator's procedures include an Aging Aircraft Inspection and Records Review by the Administrator or Designee?

Yes

No, Explain

Not Applicable


SRRs: D.485; 121.1105(b)




2. Verify procedures address the intent of FAA Order 8900.1, Volume 6, Chapter 11, Section 14 Conducting Records Reviews and Aging Aircraft Inspections?

1.42 Do the operator’s procedures incorporate FAA approved repair assessment guidelines for the fuselage pressure boundary (i.e., fuselage skin, door skin, and bulkhead webs)?

Yes

No, Explain

Not Applicable

Note(s): Also review 14 CFR part 26 to determine applicability.


SRRs: D.097; 121.1107(a)




2. Verify procedures address the intent of FAA Order 8300.13 Repair Assessment Program?

Sources: FAA Order 8300.13; AC 91-56; PS-ANM100-1993-00047

3. Verify procedures are within the guidelines provided by AC 25.571-1 Damage Tolerance and Fatigue Evaluation of Structure?

Sources: AC 25.571-1; AC 91-56; PS-ANM100-1986-00055; PS-



ANM100-1989-00048; PS-ANM100-1993-00047

1.43 Does the operator's maintenance schedule include FAA-approved damage-tolerance-based inspections and procedures for addressing airplane fatigue critical structure?

Yes

No, Explain

Not Applicable

Note(s): "Fatigue Critical Structure” is airplane structure susceptible to fatigue cracking that could contribute to catastrophic failure. The Maintenance Program must integrate the aircraft manufacturer’s Compliance Document for addressing adverse effects repairs, alterations and modifications have on fatigue critical structure. Integration of the Compliance Document into the maintenance program should meet the intent of AC 120-93 and FAA Order 8900.1 Volume 4, Chapter 6, Section 4.


SRRs: D.097; 121.1109


Related Design JTIs: 1. Verify procedures are within the guidelines provided by AC 25.571-1

Damage Tolerance and Fatigue Evaluation of Structure?

Sources: AC 25.571-1; AC 91-56; PS-ANM100-1986-00055; PS-ANM100-1989-00048; PS-ANM100-1993-00047

1.44 Does the operator's maintenance schedule incorporate FAA approved Electrical Wiring Interconnection Systems (EWIS) instructions for continued airworthiness?

Yes

No, Explain

Not Applicable

Note(s): This applies to operator's of transport-category turbine-powered airplanes with a type certificate (TC) issued after January 1, 1958, that have a maximum passenger capacity of 30 or more, or a maximum payload capacity of 7,500 pounds or more.


SRRs: D.097; 121.1111


1.45 Does the maintenance program incorporate FAA Oversight Office approved Fuel Tank System (FTS) Instructions for Continued Airworthiness (ICA) that have been developed in accordance with the provisions of 14 CFR part 25.1529, Appendix H, or SFAR-88?

Yes

No, Explain

Not Applicable

Note(s): Although it is likely that the operator will incorporate the DAH FTS ICA into their maintenance program/manual they are not required to do so. They are only required to incorporate FAA Oversight Office approved ICA that comply with the provisions of 14 CFR part 25.1529, Appendix H, or SFAR-88. This allows the operator the option to develop their own FTS ICA or contract it out to a third party. Operator developed FTS ICA must be FAA Oversight Office approved.

Updated: Rev # 13 on 09/30/2012



SRRs: D.097; 119.43; 121.135; 121.1113


1.46 Does the operator's maintenance schedule incorporate FAA approved Flammability Reduction means instructions for continued airworthiness into their Maintenance Program?

Yes

No, Explain

Not Applicable

Note(s): This applies to operator's of transport-category turbine-powered airplanes with a type certificate (TC) issued after January 1, 1958, that have a maximum passenger capacity of 30 or more, or a maximum payload capacity of 7,500 pounds or more.


SRRs: D.097; 121.1117(g); 121.1117(h)


Related Design JTIs: 1. Verify procedures address the intent of FAA published guidance AC

120-98 Incorporation of Fuel Tank Flammability Reduction Requirements?

1.47 Do procedures specify unscheduled inspections following certain high load events?

Yes

No, Explain

Note(s): Examples of flight events deemed most significant are severe turbulence encounters, extreme maneuvers, speed limitations exceeded and heavy stall buffet. Examples of significant ground events include hard landings, over-weight landings, and drift landings resulting in excessive side/drag load. The manual should address these objectives as follows:

Identify that a very high load event has or has not occurred,

Assure that indications of structural damage are found in an initial inspection,

Involve the Original Equipment Manufacturer, and

Provide a process for additional inspections that would identify all of the structural damage.


SRRs: 121.135(b)(20)


1.48 Do procedures ensure that instruments and equipment used for IFR (Category I) operations are maintained per the operator's continuous airworthiness maintenance program (CAMP)?

Yes

No, Explain


SRRs: 121.367


Related Design JTIs: 1. Verify the procedures ensure the operator maintains the instruments

and equipment specified in 14 CFR part 91 and applicable operations



specifications.

Sources: C.052; C.061; C.062; C.063; C.073; 91.205(b); 91.205(d); AC 120-29; FAA Order 8900.1, Volume 4, Chapter 2, Section 11

2. Verify the procedures ensure the operator maintains instruments and equipment used for Limited Use Special Procedures.

Sources: AC 120-29

1.49 Do procedures ensure that following any installation or maintenance on an ATC transponder, where data correspondence error could be introduced, the integrated system is tested, inspected, and found to comply with 14 CFR part 91.413(b)?

Yes

No, Explain


SRRs: 91.413


Related Design JTIs: 1. Verify procedures address the intent of 43-6B Altitude Reporting

Equipment and Transponder System Maintenance and Inspection practices.

2. Verify continued airworthiness procedures are incorporated to maintain the TCAS II and Mode S Transponder within the guidelines provided by AC 20-131?

1.50 Does the operator have CVR maintenance procedures that ensure:

Audio is properly recorded and verified on each channel,

Datalink messages are recorded (as applicable), and

Retention of recorded information for 60 days (or longer if requested by the Administrator or NTSB) in the event of an accident or NTSB reportable occurrence?

Yes

No, Explain

Note(s): The installed CVR must retain 2 hours (minimum) of recorded information. (Required by April 7, 2012 for aircraft manufactured before April 7, 2010) InFO 10016 provides clarification of datalink communications recording requirements.

Updated: Rev # 11 on 12/01/2011

SRRs: 121.359


Related Design JTIs: 1. Verify the operators maintenance program includes CVR procedures

to listen to the recorded audio signals on each channel verifying audio is recorded properly, intelligible, and free from electrical noise or interference.

Sources: FAA Order 8900.1, Volume 4, Chapter 14, Section 9

1.51 For operators of e-Enabled aircraft, does the manual include procedures that: Yes



Implement manufactures security recommendations appropriate to its operations;

Ensure ANSP is revised within thirty days after the manufacturer’s aircraft security document is revised;

Ensure the ANSP is sufficiently comprehensive in scope and detail, as specified in the conditions and limitations of OpSpec D301; and

Ensure each authorized e-Enabled aircraft is maintained per the authorized ANSP and limitations specified in OpSpec D301?

No, Explain

Not Applicable

Note(s): AFS-360 must be consulted prior to issuing OpSpec D301. The manufacturer’s instructions may be in the form of a recommended aircraft security program, airworthiness limitations, or other instructions.

Updated: Rev # 13 on 09/30/2012

SRRs: D.301; 121.135; 121.363; 121.373; 121.374


1.52 Does the operator have procedures to create and maintain a document that is used to convert FDR recorded values to corresponding engineering units or discrete states?

Yes

No, Explain

Note(s): Verify procedures establish a correlation between the values recorded by the flight data recorder and the corresponding values being measured. The information can be contained in a hardcopy document or electronic format such as Flight Recorder Electronic Documentation (FRED).


SRRs: 121.344(j); 121.344a(d)


Related Design JTIs: 1. Verify procedures describe a correlation document that shows

recorded data meets the sampling rate, range, resolution, and accuracy for each parameter listed in 14 CFR part 121 Appendix B or M, as required.

Sources: 121.344a(d); 121.344(j); AC 20-141, Airworthiness and Operational Approval of Digital Flight Data Recorder Systems; FAA Order 8900.1, Volume 4, Chapter 14, Section 8

1.53 Does the operator have procedures to ensure they identify, record, and verify required parameters are within the required sampling rate, range, resolution, and accuracy?

Yes

No, Explain

Note(s): The operator must identify and record all the required parameters for each of their aircraft.


SRRs: 121.344; 121.344a; 121.Appendix B; 121.Appendix M




Related Design JTIs: 1. Verify the operator's maintenance program includes scheduled

checks and FDR data review that ensures recorded data is within required range, accuracy, and recording intervals.

Sources: 121.344a; 121.Appendix B; 121.Appendix M; 121.344; AC 20-141, Airworthiness and Operational Approval of Digital Flight Data Recorder Systems; FAA Order 8900.1, Volume 4, Chapter 14, Section 8

2. Verify the operator's maintenance program includes provisions for correcting any deficiencies found during a reasonableness check of the data. This check is to ensure that the recorded parameters provide the data that is reasonable for the phase of flight for which they were recorded.

Sources: AC 20-141, Airworthiness and Operational Approval of Digital Flight Data Recorder Systems; FAA Order 8900.1, Volume 4, Chapter 14, Section 8

3. Verify the operator's maintenance program includes a functional check of dedicated sensors to the DFDR system. The program should indentify signals from parameter sources that cannot be verified during checks of the aircraft systems and equipment.

Sources: AC 20-141, Airworthiness and Operational Approval of Digital Flight Data Recorder Systems; FAA Order 8900.1, Volume 4, Chapter 14, Section 8

1.54 Does the operator have procedures to maintain a record (for each airplane) that indicates if the flight data recorder parameters listed in 14 CFR part 121.346(c) are filtered or not filtered?

Yes

No, Explain

Note(s): This is required no later than October 20, 2011. The operator must create a record of this determination for each airplane it operates and maintain it as part of the correlation documentation required by 14 CFR part 121.344(j)(3).


SRRs: 121.346(d)(1)


1.55 Does the operator have FAA approved procedures required to accurately and repeatedly reconstruct the original sensor signal (for each airplane) of any filtered parameter listed in 14 CFR part 121.346(c)?

Yes

No, Explain

Not Applicable

Note(s): This is required no later than April 21, 2014. The operator must submit their required reconstruction procedures and test results to the CHDO no later than April 22, 2013 for approval. The procedures are only needed for any filtered parameter listed in 14 CFR part 121.346(c) that requires reconstruction of the original sensor signal in order to meet the accuracy requirements of 14 CFR part 121 appendix B or M.




SRRs: 121.346(c); 121.346(d)(3); 121.346(d)(4)


1.56 Do procedures require the retention of:

A minimum of 25 hours of recorded data, and

FDR data and recording media for 60 days in the event of an accident or NTSB reportable occurrence?

Yes

No, Explain

Note(s): Procedures must provide for the retention beyond 60 days at the request of the NTSB or the Administrator.


SRRs: 121.344(h); 121.344(i); 121.344a(e)


1.57 Do procedures for Flight Data Recorder (FDR) Systems address the intent of AC 20-141, Airworthiness and Operational Approval of Digital Flight Data Recorder Systems?

Yes

No, Explain



1.58 Do procedures for Flight Data Recorder (FDR) Systems address the intent of FAA Order 8900.1, Volume 4, Chapter 14, Section 8, Monitor Flight Data Recorders?

Yes

No, Explain



1.59 Do procedures address the intent of the guidance contained in FAA Order 8900.1, Volume 3, Chapter 43?

Yes

No, Explain



1.60 Do procedures address the intent of the guidance contained in FAA Order 8900.1, Volume 3, Chapter 45, Section 1?

Yes

No, Explain

Updated: Rev # 16 on 06/23/2014


1.61 Do procedures address the intent of the guidance contained in AC 25-29?

Yes

No, Explain

Updated: Rev # 16 on 06/23/2014


1.62 Do procedures address the intent of the guidance contained in FAA Order 8900.1, Volume 3, Chapter 61, Section 1?

Yes

No, Explain

Not Applicable

Updated: Rev # 13 on 09/30/2012




1.63 Do procedures address the intent of the guidance contained in FAA Order 8900.1, Volume 6, Chapter 2, Section 38, Operator Aircraft Storage Program?

Yes

No, Explain

Not Applicable



1.64 Do procedures address the intent of the guidance contained in FAA AC 120-16?

Yes

No, Explain

Note(s): This design assessment focuses on maintenance elements described in chapters 2, 3, 4 and 5 of AC 120-16.

Updated: Rev # 13 on 09/30/2012


1.65 Do procedures address the intent of the guidance contained in FAA AC 120-97?

Yes

No, Explain

Not Applicable

Updated: Rev # 13 on 09/30/2012


1.66 Does the manual include a requirement to comply with the Operations Specification related to this element including clearly identified excerpts, references, mandatory compliance requirements, or other information that will keep employees informed of the impact on their duties and responsibilities?

Yes

No, Explain


SRRs: D.072; 119.43(b); 119.43(c); 121.135(a)(4)


1.67 Does the manual contain policies and procedures that include the duties and responsibilities for personnel involved with this element?

Yes

No, Explain

Note(s): This includes personnel, in addition to those required by 14 CFR part 119, who have authority and responsibility for processes covered by this element.


SRRs: 121.135(b)(2)


1.68 Does the manual refer to the appropriate sections of 14 CFR, and are the procedures consistent with the appropriate 14 CFR references or Operating Certificate concerning this element?

Yes

No, Explain

Note(s): Procedures for Flag and Supplemental operations must be consistent with applicable foreign regulations as well.


SRRs: 121.135(a)(4); 121.135(b)(3)


1.69 Does the manual contain general policies that require compliance with the SRRs?

Yes

No, Explain


SRRs: 121.135(b)(1)




1.70 Are the procedures written in enough detail to ensure the effective coordination of work activities from one person, workgroup, or organization to another to ensure the desired result?

Yes

No, Explain

Updated: Rev # 15 on 09/30/2013


SAI SECTION 1 - PROCEDURES ATTRIBUTE

Drop-Down Menu

1. No policy, procedures, instructions, or information specified.

2. Procedures or instructions and information do not identify who, what, when, where, how.

3. Policy, procedures, or instructions and information do not comply with CFR.

4. Policy, procedures, or instructions and information do not comply with FAA policy and guidance.

5. Policy, procedures, or instructions and information do not comply with other documentation (e.g., manufacturer's data, Jeppesen Charts, etc.).

6. Policy, procedures, or instructions and information unclear or incomplete.

7. Documentation quality (e.g., unreadable or illegible).

8. Policy, procedures, or instructions and information inconsistent across certificate holder manuals (FOM - Flight Operations Manual to GMM - General Maintenance Manual, etc.).

9. Policy, procedures, or instructions and information inconsistent across media (e.g., paper, microfiche, electronic).

10. Resource requirements incomplete (personnel, facilities, equipment, technical data).

11. Other.



SAI SECTION 2 - CONTROLS ATTRIBUTE

Objective:

The questions in this section of the SAI will help determine if controls (i.e. checks and restraints) are designed into the processes associated with this element to ensure policies and procedures are followed to achieve desired results.

Tasks


1 Review the policies, procedures, instructions, and information to understand the controls associated with this element.

Questions

2.1 Are controls in place to ensure that procedures accurately describe the duties, responsibilities, and authority of personnel who accomplish and manage the maintenance process?

Yes

No, Explain



2.2 Are controls in place to ensure personnel understand what their assigned organizational authority and responsibilities are before performing work functions?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.3 Are controls in place to ensure that, regardless of who accomplishes a maintenance activity, the procedures and instructions in the CAMP manual are adequate to ensure the continued airworthiness of the aircraft or parts thereof?

Yes

No, Explain



2.4 Are controls in place to ensure the performance and effectiveness of the maintenance program’s 10 elements are being monitored by the Continuing Analysis and Surveillance (CASS) system?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011

SRRs: 121.373


2.5 Are controls in place to ensure that the operator determines each maintenance provider is capable, qualified, and authorized to perform specific work before they perform the work?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.6 Are controls in place to ensure that, regardless of where the aircraft is located or who is performing the maintenance, the operator's organization will maintain control over the maintenance being performed?

Yes

No, Explain





2.7 Are controls in place to ensure that the manual is easily revised, all parts are kept up to date, and that it is available to those personnel required to comply with it?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.8 Are controls in place to ensure accepted or approved data is used when maintenance, preventive maintenance or alterations are performed?

Yes

No, Explain

Updated: Rev # 11 on 12/01/2011


2.9 Are controls in place to ensure that scheduled maintenance is recorded in accordance with the operator's procedures?

Yes

No, Explain



2.10 Are controls in places that ensure the maintenance schedule performs the correct task at the correct scheduled interval?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.11 Are controls in place that ensure work card tasks have instructions for maintenance and alterations that determines:

What the work is,

How the work is to be accomplished,

When to accomplished the work, and

Whether the work was accomplished accurately?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.12 Are controls in place to ensure applicable work cards are used in the accomplishment of maintenance and alteration tasks?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.13 Are controls in places that ensure all required inspection functions are conducted per the operator’s procedures?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.14 Are controls in place to ensure that unscheduled maintenance is recorded in accordance with the operator's procedures?

Yes

No, Explain





2.15 Are controls in place to ensure that maintenance, preventive maintenance, and alterations of airframes and parts thereof are conducted in accordance with the operator's procedures?

Yes

No, Explain



2.16 Are controls in place to ensure that maintenance, preventive maintenance, and alterations of aircraft engines and parts thereof, are conducted in accordance with the operator's procedures?

Yes

No, Explain



2.17 Are controls in place to ensure that maintenance, preventive maintenance, and alterations of propellers and parts thereof, are conducted in accordance with the operator's procedures?

Yes

No, Explain

Not Applicable



2.18 Are controls in place to ensure that maintenance, preventive maintenance, and alterations of appliances and parts thereof, are conducted in accordance with the operator's procedures?

Yes

No, Explain



2.19 Are controls in place that ensure the operator’’s Emergency Evacuation Systems (EES) will provide continued serviceability and immediate readiness for the intended emergency purpose?

Yes

No, Explain

Updated: Rev # 16 on 06/23/2014


2.20 Are controls in place that ensure the operator follows their Non-Destructive Inspection (NDI) program?

Yes

No, Explain

Note(s): A robust system should include the following five major elements:

Organizational Chart,

Documentation Requirements,

Environment (which includes the facility),

Calibration Program, and

Training/Qualification/Authorization.

Updated: Rev # 16 on 06/23/2014


2.21 Are controls in place to ensure that the classification of repairs and alterations as either major or minor is accurately determined?

Yes

No, Explain





2.22 Are there controls to ensure newly developed technical data is acceptable, prior to use in the performance of maintenance?

Yes

No, Explain



2.23 Are controls in place that ensure personnel who use or performed maintenance on the Electronic Flight Bag (EFB) are trained, qualified, and authorized to do so by the operator?

Yes

No, Explain

Not Applicable

Updated: Rev # 14 on 03/01/2013


2.24 Are there controls that ensure personnel who approve technical data used to perform maintenance are authorized to do so?

Yes

No, Explain



2.25 Are controls in place to ensure that the operator's shift change procedures are used to relay the status of work in progress to the oncoming shift?

Yes

No, Explain

Updated: Rev # 10 on 09/01/2011


2.26 Are controls in place to ensure that personnel who perform maintenance are trained, qualified, authorized and listed to do so?

Yes

No, Explain



2.27 Are controls in place to ensure that personnel who determine the adequacy of maintenance are trained, qualified, authorized and listed to do so?

Yes

No, Explain



2.28 Are controls in place to ensure that maintenance performed by other persons is done in accordance with the conditions described by the operator?

Yes

No, Explain



2.29 Are controls in place to ensure that aircraft are appropriately returned to service after maintenance is performed?

Yes

No, Explain



2.30 Are controls in place to ensure that facilities and equipment are adequate for the type of maintenance being performed?

Yes

No, Explain



2.31 Are controls in place to ensure that the procedures for determination of airworthiness are followed prior to return to revenue service?

Yes

No, Explain





2.32 Are there controls in place to ensure the operator follows the Aircraft Storage Program?

Yes

No, Explain

Not Applicable



2.33 Are controls in place to ensure that the operator uses approved parts?

Yes

No, Explain



2.34 Are controls in place to ensure that the operator's procedures for aircraft cleaning are followed (e.g. cleaning of seat cushion covers, carpet, etc. - including materials used for cleaning and flame-proofing materials after dry cleaning)?

Yes

No, Explain



2.35 Are controls in place to ensure the recordkeeping system will:

Be prepared,

Be retained,

Be completed, and

Accurately reflect the status of the U.S. Standard Airworthiness certificate?

Yes

No, Explain

Updated: Rev # 13 on 09/30/2012


2.36 Are controls in place to ensure that aircraft that have has passed the date specified in 14 CFR part 121.1105, may not operate until the Administrator has completed the aging airplane inspection and records review.

Yes

No, Explain

Not Applicable



2.37 Are controls in place to ensure that the operator follows the FAA ACO approved repair assessment guidelines for the aircraft identified in Table 1 of its operation specifications D097?

Yes

No, Explain

Not Applicable



2.38 Are controls in place to ensure that, for those aircraft identified in 14 CFR part 121.1109, the operator performs damage-tolerance-based inspections of fatigue critical surfaces?

Yes

No, Explain

Not Applicable



2.39 Are controls in place to ensure the maintenance program incorporates FAA Yes



Oversight Office approved Fuel Tank System (FTS) Instructions for Continued Airworthiness (ICA) that are developed in accordance with the provisions of 14 CFR part 25.1529, Appendix H, or SFAR-88?

No, Explain

Not Applicable

Note(s): Although it is likely that the operator will incorporate the DAH FTS ICA into their maintenance program they are not required to do so. They are only required to incorporate FAA Oversight Office approved ICA that comply with the provisions of 14 CFR part 25.1529, Appendix H, or SFAR-88. This allows the operator the option to develop their own FTS ICA or contract it out to a third party. Operator developed FTS ICA must be FAA Oversight Office approved.

Updated: Rev # 13 on 09/30/2012


2.40 Are controls in place to ensure that, for those aircraft identified in 14 CFR part 121.1117, FAA approved Flammability Reduction means ICA will be accomplished?

Yes

No, Explain

Not Applicable



2.41 Are controls in place that ensure the FAA approved Electrical Wiring Interconnection Systems (EWIS) Instructions for Continued Airworthiness (ICA) for inspections and procedures are used?

Yes

No, Explain

Not Applicable

Updated: Rev # 13 on 09/30/2012


2.42 Are controls in place to ensure that the operator's procedures are followed when conducting inspections after abnormal occurrences?

Yes

No, Explain

Note(s): Examples of abnormal occurrences include; hard landings, over-weight landings, and drift landings resulting in excessive side/drag load; lightning strikes; severe turbulence; high brake energy stops; extreme maneuvers; speed limitations exceeded; and heavy stall buffet etc.



2.43 Are controls in place to ensure that the operator follows the Flight Data Recorder (FDR) Maintenance Program?

Yes

No, Explain



2.44 Are controls in place to ensure that after installation or maintenance of an ATC transponder, the operator tested and inspected the integrated system to verify compliance with 14 CFR part 91.413(b)?

Yes

No, Explain



2.45 Are controls in place to ensure that the operator follows the Cockpit Voice Recorder (CVR) maintenance procedures?

Yes

No, Explain





2.46 Are controls in place to ensure that functional evaluation flights were accomplished in accordance with the Maintenance Program?

Yes

No, Explain



2.47 Are controls in place to ensure that, regardless of where the aircraft is located or who is performing the maintenance, the operator demonstrates adequate oversight to ensure their aircraft are airworthy and maintenance is accomplished in accordance with the manual?

Yes

No, Explain

Updated: Rev # 11 on 12/01/2011


2.48 Are controls in place to ensure that the operator's maintenance organization appropriately exercises authority and responsibility for the overall Maintenance Program and all of its elements and functions, including any delegated responsibility?

Yes

No, Explain



2.49 Are controls in place to ensure that changes are implemented to the Aircraft Network Security Program (ANSP) within thirty days of a revision to the manufacturer’s security document?

Yes

No, Explain

Not Applicable

Updated: Rev # 13 on 09/30/2012


2.50 Are controls in place to ensure that the ANSP is used to identify, assess and mitigate security threats?

Yes

No, Explain

Not Applicable

Updated: Rev # 13 on 09/30/2012


SAI SECTION 2 - CONTROLS ATTRIBUTE

Drop-Down Menu

1. No controls specified.

2. Documentation for the controls do not identify who, what, when, where, how.

3. Controls incomplete.

4. Controls could be circumvented.

5. Controls could be unenforceable.

6. Resource requirements incomplete (personnel, facilities, equipment, technical data).

7. Other.



SAI SECTION 3 - PROCESS MEASUREMENT ATTRIBUTE

Objective:

Process measurements ensure the operator uses an internal evaluation function to detect, identify, and eliminate or control hazards and the associated risk. For airworthiness elements this is a required function of operator's Continuing Analysis and Surveillance System (CASS), required by 14 CFR part 121.373. The director of safety and the quality assurance department often work together to accomplish this function for the operator. Negative findings could require amendments to the safety/internal evaluation program or CASS audit forms or checklists.

Tasks


1 Review the control questions in Section 2 of this SAI.

2 Review the operator's policies, procedures, instructions, and information to gain an understanding of the process measurements accomplished for this element

Questions

3.1 Are there process measurements that evaluate whether the operator's policies, procedures, and controls are achieving the desired results?

Yes

No, Explain

Note(s): Inspectors should refer to the controls in section 2 of this SAI for possible process measurements for this element. Persons engaged in this process should have a method for identifying undesired results.


SRRs: 121.373


3.2 Do the operator's process measurements assess the performance of the processes associated with this element?

Yes

No, Explain

Note(s): Verify audits exist to measure this element's performance. Verify audits are scheduled for this element. Verify audits ensure everyone, including all outsource providers; comply with the operator's program, manual and all applicable regulations and statutes.


SRRs: 121.373


3.3 Does the operator's program require the documentation of process measurement results?

Yes

No, Explain



3.4 Does the operator's program describe how the process measurement results are used to improve the ability to achieve the desired results?

Yes

No, Explain





3.5 Does the organization that conducts the process measurements have direct access to the person with responsibility for this element?

Yes

No, Explain



SAI SECTION 3 - PROCESS MEASUREMENT ATTRIBUTE

Drop-Down Menu

1. No process measurements specified.

2. Documentation for the process measurements does not identify (who, what, when, where, how).

3. Inability to identify negative findings.

4. No provisions for implementing corrective actions.

5. Ineffective follow-up to determine effectiveness of corrective actions.

6. Resources requirements (personnel, facilities, equipment, technical data).

7. Other.



SAI SECTION 4 - INTERFACES ATTRIBUTE

Objective:

Data collected in this section helps the principal inspector determine if the operator identifies, documents and manages change between this process and other related processes within the operator’s organization. It is important for the operator to identify and document where interactions between processes exist, and to have a method of managing change between these processes. Written policies, procedures, or instructions and information that are interrelated and located in different manuals within the operator’s manual system must be consistent to allow personnel to perform their duties and responsibilities with a high degree of safety.

Tasks

The inspector shall accomplish the following task:

1 Review interfaces associated with the processes for this element.

Questions

4.1 Does the operator identify and document the interfaces between processes?

Yes

No, Explain

Updated: Rev # 15 on 09/30/2013


4.2 Does the operator have a method to evaluate the impact of changes in this process to other related processes that interface with this process?

Yes

No, Explain

Updated: Rev # 15 on 09/30/2013


SAI SECTION 4 - INTERFACES ATTRIBUTE

Drop-Down Menu

1. No interfaces specified.

2. The following interfaces not identified within the certificate holder's manual system:

3. Interfaces listed are inaccurate.

4. Specific location of interfaces not identified within the manual system.

5. Other



SAI SECTION 5 - MANAGEMENT RESPONSIBILITY & AUTHORITY ATTRIBUTE

Objective:

Data from questions in this section will help the determine if there is an identifiable, qualified (when required by CFR), and knowledgeable person who is:

Responsible for the process,

Answerable for the quality of the process, and

Has the authority to establish and modify the process.

Tasks


1 Identify the person(s) who has overall responsibility for this element.

2 Identify the person(s) who has the authority to revise the procedures associated with this element.

3 Review the duties and responsibilities of the above person(s).

4 Review the appropriate organizational chart.

Questions

5.1 Is an individual(s) identified who is responsible for the quality of the procedures associated with this element?

Yes

No, Explain



5.2 Is an individual(s) identified who has the authority to establish and modify the policies, procedures, instructions, and information associated with this element?

Yes

No, Explain



5.3 Are duties and responsibilities documented for those who manage the procedures associated with this element?

Yes

No, Explain


SRRs: 121.135(b)(2)


5.4 Does the operator document the procedures for delegation of authority for this element?

Yes

No, Explain


SRRs: 121.135(a)(1)


SAI SECTION 5 - MANAGEMENT RESPONSIBILITY & AUTHORITY ATTRIBUTE

Drop-Down Menu

1. Not documented.



2. Documentation unclear.

3. Documentation incomplete.

4. Other.

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