Safer in our hands - UniTrust...maintain our BS EN ISO 9001 accreditation. We comply with BS 7499...

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Safer in our hands

Transcript of Safer in our hands - UniTrust...maintain our BS EN ISO 9001 accreditation. We comply with BS 7499...

  • Safer in our hands

  • Experience

  • The UniTrust Difference

    UniTrust Protection Services (UK) Limited is fully supportive of the drive to continuously improve standards throughout the security industry. Our Approved Contractor status awarded by the Security Industry Authority underpins our core belief in high quality security service provision. The added value of the UniTrust service is in the commitment of our Board of Directors and Managers, to provide strong management support to our clients and to ensure continuous improvement on all assignments. We maintain a higher ratio of Directors, Managers and supervisors to guards than is usually found in the industry and this allows us to respond quickly and efficiently to our clients’ needs.

    UniTrust prides itself in being flexible, innovative and service oriented, offering a customised personal service where a strong relationship is established with each client. All clients present and future can expect the same level of service and will have access to our management team, including Directors, at all times. As our lines of command are shorter and more responsive we are able to provide better communication within the client-company relationship. We believe that this is a service commitment that very few companies can match.

    As a small to medium supplier of security services, UniTrust will not take short cuts with the quality of service provision or the management support to each

    of our contracts in order to cut costs. The Company places a high value on every contract and as a result each client receives the same level of care and attention through a dedicated Contract Manager and Board Director.

    UniTrust is of the opinion that the highest quality of service delivery can only be achieved through a partnership client relationship, where trust in the provision of service is implicit and delivery is a seamless part of the client’s own operation. Our passionate commitment to high quality customer care is a key company value that pervades our overall approach and has resulted in our long-term client retention.

    “In all my dealings with UniTrust, I have experienced total commitment and a genuine desire to provide a service that is both cost-effective and efficient at all levels in the company, from the Directors to the security guards. UniTrust is well organised, managed by a caring and dedicated team with a service culture that permeates throughout the company. UniTrust is a credit to the security industry and I have no hesitation in recommending their services.” W Trundley - Vice President - Corporate Security and Investigations, GlaxoSmithKline

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    trevbTypewritten TextUniTrust Protection Services (UK) Ltd holds SIA Approved Contractor status for the provision of Security Guarding and Close Protection services.

  • Committed to quality

    UniTrust’s commitment to quality pervades the whole Company. We have secured Approved Contractor status (ACS) from the Security Industry Authority (SIA), which we believe provides a mark of distinction. The ACS takes a holistic view of how well an organisation is managed, how effectively it services its customers and how well it treats its employees. The National Security Inspectorate inspects our Quality Management System on a twice-yearly basis to the NSI Guarding Gold Scheme standard. We are members of The Security Watchdog and we strongly believe that independent integrity testing on all our sites ensures that we consistently operate to the highest standards.

    We have successfully completed and continue to maintain our BS EN ISO 9001 accreditation. We comply with BS 7499 (Code of Practice for Static Guarding and

    Mobile Patrol Services) and BS 7858 (Code of Practice for Security Screening of Personnel Employed in a Security Environment).

    UniTrust believes that a key differentiator of its service provision is the level of management and supervisory control provided to each assignment. Each client will be assigned a dedicated UniTrust Contract Manager who will offer close liaison and support, allowing the client to manage their core business without distraction. All client accounts are monitored from our 24 hour control centre in North West London. If an emergency or incident occurs our team of Contract Managers and Mobile Inspectors can respond promptly and efficiently at all times.

    All employees of UniTrust Protection Services are fully qualified and licensed by the Security Industry Authority.

    Consequently you can be confident that our employment practices have been assessed in respect of quality and best practice for areas including employee vetting, training, holiday entitlement, disability discrimination and compliance with prevailing tax, immigration and social security legislation.

    Through careful recruitment, selection and comprehensive training we are able to provide the highest standard of service to our clients. Our affiliations with the security industry trade organisations are our commitment to a quality service. We actively strive for continuous improvement seeking at all times to drive up our standards of service delivery.

    “UniTrust attract and retain the highest calibre employees and this is essential to us as a client working in a very sensitive and highly regulated

    industry. UniTrust have a wealth of experience in our industry and have built and earned a first class reputation for their quality and integrity.”

    Chris Phillips - Vice President - Facilities, Parexel International Ltd.

    trevbTypewritten TextUniTrust Protection Services (UK) Ltd holds SIA Approved Contractor status for the provision of Security Guarding and Close Protection services.

  • Delivering Highest Standards

  • Professional commitment

    “We have now worked with the UniTrust team for some 7 years and their commitment, professionalism

    and reliability in all aspects of the security business are proven to us to be second to none.”

    Nigel B. Street - UK Property Manager, Rosewood Estates Limited

  • A complete range of Services

    Security Services: Corporate SecurityBusiness Park SecurityResidential SecurityExecutive ProtectionHotel SecurityReception SecurityVIP Close ProtectionSpecial Event Security including AGM’s, Functions & FairsSite SecurityK9 Security Mobile PatrolsStaff Placement ScreeningAccess ControlCCTVGeneral InvestigationsRisk AssessmentsSecurity ConsultancySystems and Equipment

    UniTrust is a privately owned company, formed in 1978, that has built an enviable reputation as the premier supplier of tailored security services. UniTrust supplies its services to a wide selection of clients and provides a comprehensive range of services offering a one-stop-shop for security solutions.

    Within Corporate Security, UniTrust supplies security services to a variety of clients and types of premises spanning from Headquarter buildings to warehouses to business parks. The nature of the business conducted at the site, the freedom of access required and the value of site assets, both personnel and equipment, will necessitate a range of security solutions. Our risk assessment service will assist with the identification of key risk areas and suggest appropriate remedial measures, which may embrace access control, reception security, CCTV, alarms, mobile patrols and other systems and equipment. With regard to threats to key personnel we can offer protection to both the individual and the company through the deployment of our specialist close protection operatives.

    UniTrust has considerable security experience in the corporate sector and can provide a comprehensive service to address the many and varied threats. The outsourcing of security allows the client to focus on its core business activities without distractions, in the knowledge that a dedicated security partner will provide an integrated and seamless service.

    Residential Security & Executive Protection when undertaken by UniTrust professionals provides an effective deterrent to the various threats presented. Prior to engagement we would review the client requirements, assess all types of risks and develop an appropriate threat mitigation plan, which would provide the most efficient and effective service possible.

    Residential Security is a crucial element of Close Protection and its provision can be either a discrete or a highly visual service. The key is that the service offers absolute peace of mind to our clients.

    trevbTypewritten TextUniTrust Protection Services (UK) Ltd holds SIA Approved Contractor status for the provision of Security Guarding and Close Protection services.

  • UniTrust Protection Services (UK) Ltd.UniTrust House, Heather Park Drive, Wembley, Middlesex HA0 1SS

    T: 020 8903 8303 F: 020 8903 5526 E: [email protected]

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