Saama UMT Webinar Nov'11
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Transcript of Saama UMT Webinar Nov'11
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8/3/2019 Saama UMT Webinar Nov'11
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Disclaimer
This documentation and training is provided to you by Saama Technologies.
The documents are neither approved nor in any way acknowledged or endorsed by SAP.
For SAP, only the documentation and training officially released by SAP shall be binding
SAP shall not be responsible for any content of this documentation and training and
this documentation and training shall not be binding upon SAP in any way.
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Change Management for SAPBusinessObjectsOEM Solution
Timothy BeaverACS, a Xerox Company
Murali PabbisettySaama Technologieshttp://tinyurl.com/saamaumt
http://tinyurl.com/saamaumthttp://tinyurl.com/saamaumt -
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Agenda
Introductions
Top Customer Challenges
ACS Background & Situation
Universe Management Challenges
Tool Evaluation & Assessment Process
Benefits Realized
Key Learnings
Saama and UMT Product Background
UMT Demonstration
Q&A
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About ACS
ACS is the leading full-serviceprovider of BPO and ITO solutions
Founded in 1988
Recognized FORTUNE 500 company
$6.5 billion in annual revenue
Operates 500 global locations
Reaches more than 100 countries
Maintains diverse client base
Employs more than 76,000 people
Acquired by Xerox in 2010
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ACS Management Platform
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ACS Environment Overview
One large vendor-providedUniverse
~4800 objects
~800 tables ~1,120 conditions
~200+ reports
Split locally into 9 linked,
customized Universes
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Challenges - Universe Updates
Universe (Metadata)
Version control of Universes is manual, error prone
No means to compare versions
Confusion and delays due tomultiple environments and
multiple universe versions
No simple means ofdetermining effects of object changes
Compliance
Cannot readily identify changes to universes or reports
Major difficulty to rollback to previous versions ofuniverse and reports
Tracking is manual
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Challenges - Report Development
Reporting No documentation of reports linked to universe objects
Manually created and maintained reference materials
No means of searching for specific calculations or objects
Integrated Data Dictionary Not easily created or maintained
Lacks linkage
Needed for developers and inpreparation for client self-service
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Evaluation Process
Install Universe Management Tool (UMT) Test/document features
Effectiveness
Accuracy Usefulness
Development life cycle phases
Identify UMT artifacts
use per phase/role
Team Review
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UMT Assessment - Universe Updates
Automate discovery of differences between Universe versions Whats been changed? Whats been added? Whats been
deleted?
Support merging new versions to ACS customizations
Discover impacts on the Universe from schema changes
Automate Universe documentation
Version control
Discover impacts on reports from Universe changes (RIA)
Identify reports that WILL fail rather than reports that DID fail!
Old
New
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Report Development with UMT
Supports development of an Integrated Data
Dictionary Map Application pages -> Schema -> Universe Objects -> Reports
Reporting integrity accurate & specificrequirements
Speed-to-delivery Consistency
Report definition documents
Automated
Accurate
Valuable resource for Business Analysts/Client relations
Testing - easily referenced design specifications
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Return on Investment
Universe Updates
Estimated savings of $17, 280 per year
Troubleshooting and Analysis Reporting
Estimated $57,600 per year productivity gain
Monthly Scheduled Report Releases
7 new reports/30 reportmodifications per release
10% estimated productivity increase Yearly productivity gains $149,760
Total estimated Annual productivity gains: $224,640
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Key Learnings
Improve Quality / Customer Satisfaction Get it right the first time
Improve Processes Repeatable, sustainable
Support with automated tools Support existing quality initiatives
ITIL, ISO/IEC 20000,CMM / CMMI, Pharma (FDA) compliance
Reduce Cost Shorter development cycle
Less rework
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UMT Product Overview
Murali Pabbisettyhttp://tinyurl.com/saamaumt - Free UMT Kit
http://tinyurl.com/saamaumthttp://tinyurl.com/saamaumthttp://tinyurl.com/saamaumthttp://tinyurl.com/saamaumt -
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Who we are:
Strategize Visualize Operationalize
Saama manages the data lifecycle in an enterprise to transform complex data
streams into valuable information that directly impact business-critical decisions.
Pure-play BI provider since 1997
Unique vertical offerings
Innovative IP-based solutions
Experienced leadership team
BI Pioneers in Advisory Board
Strong strategic partners
Blue-chip client list
Global presence - US, UK, India
Acquired Sypherlink in 2009
Acquired InfoSTEP Inc. in 2010
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Key Capabilities
BulkUpdate
Properties
SwitchUniverse
ReportImpactAnalysis
Compareand
MergeUniverses
Universe&
ReportDocument
UniverseVersionControlDB
ChangesUpdate
Moveand
DifferenceLogs
Zero
Foot Print
Totally SDK Based
Comprehensive
Coverage
Optimal
Performance
Flexible Equality
and
Move Rules
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BOBJ Enterprise Customers Internal Use
0-20 Users - $2,000 per user
> 20 Users - $1,500 per user
Maintenance and Support - Included
All new upgrades - Included
OEM Licenses Custom quote for perpetual licenses
# of licenses
# of customers
Resell or Purchase
contract term
size of the company
Pricing Annual Subscription
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UMT on SAP Ecohub
http://ecohub.sap.com/catalog/#!solution:universeMgmtTool
http://tinyurl.com/saamaumt
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DemoPratik [email protected]
http://tinyurl.com/saamaumt - Free UMT Kit
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mailto:[email protected]://tinyurl.com/saamaumthttp://tinyurl.com/saamaumthttp://tinyurl.com/saamaumtmailto:[email protected] -
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ITSM analytics - Product Upgrade strategyusing UMT
Merge / Upgrade path for BMC Universe
Auto Merge (complete merge/upgrade)
Selective Merge ( module wise etc)
Switching of universe reports between Customer universe andnew universe.
Comparison and Difference log generation for Customer andnew product (universe) across different environments
Documentation of old universe, customized universe and new
universe
Report Impact Analysis Log generation complete list of reportsthat could be impacted due to the changes made to the universe
Report Preview and Documentation
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BMC Software Operational Reporting
We were able realize immediate ROI with UMT. The automated
migration workflow made sure that the changes were informed and error
free. The process was very efficient and reduced the time spent indevelopment and administration.
UMT also enabled a lot of new processes (compare and merge, RIA,
compliance, version control) which were not previously possible out of the
box.
ITSM Universes - 5000+ Objects in
each universe, 1000+ Reports
~24 migrations per year (including
universe and reports)
Saving of 4 days for each migration
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Thank You
Murali Pabbisetty
Pratik Shah
http://tinyurl.com/saamaumt
mailto:[email protected]://tinyurl.com/saamaumthttp://tinyurl.com/saamaumthttp://tinyurl.com/saamaumtmailto:[email protected]