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Rural Marketing vs. Global Marketing
Academic Year:-
2009 2011
Class:-
M.B.A.(sem-2)
College:-
Marwadi Education Foundation Group
of Institute, Rajkot.
GuidedBy:-
Ms. Rhuta Mehta
Prepare By:-
Manali Ramani
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DECLARATION
I, undersigned Miss MANALI M. RAMANI the student of
M.B.A hereby declare that presented in this report is my own
work and has been carried out under the supervision and
guidance of Prof. Rhuta Mehta of Marwadi Education
Foundation Group of Instituta, Rajkot.
This report has not been previously submitted to any
other university for examination.
Date:-Place: -Rajkot
Signature
-------------------------
(RAMANI MANALI M.)
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PREFACE
I am deeply grateful to all those who have with such god
grace given me their time and energy to supply valuable
opportunities, opinions and facts.
Very first, I would like to acknowledge deep debt of
gratitude that I owe to the all customers for their kind,
permissive and co-operative behavior.
Much of any merit this report may have is due to the
generosity of these demand above as well as others too
numerous to mention, who have put their knowledge and
practical experience.
I take this opportunity to sincerely thank Prof. Rhuta
Mehta for their continuous support.
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ACKNOWLEDGEMENT
It is pleasure at a time of presenting this report in front of
all concerned authorities. I would like to thank all those who
have helped me a lot to collect all the necessary information.
I am thankful to all loyal customers who gave me true
and necessary information while preparing the report, I really
thank them all.
At last thank to Ms. Rhuta Mehta to guide me very well.
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Objective of Study
Behind every activity there is an object. Objectives
are the first and the foremost steps in the planning process. If
you dont know why you are doing the activity, then you may
be doing improper activity. In the same way, if once target is
decided, and then the way could be easily found out.
Following are the main objectives of our study.
y To find out influence in buying decision process.y To find out effectiveness of advertising.y To find out factors affecting to the purchase of cars.y To study the marketing mix of the strategy.
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INTRODUCTION
Marketing management is a business discipline which isfocused on the practical application of marketing techniquesand the management of a firm's marketing resources andactivities. Rapidly emerging forces of globalization havecompelled firms to market beyond the borders of their homecountry making International marketing highly significant
and an integral part of a firm's marketing strategy. Marketingmanagers are often responsible for influencing the level,timing, and composition of customer demand accepteddefinition of the term. In part, this is because the role of amarketing manager can vary significantly based on abusiness' size, corporate culture, and industry context. Forexample, in a large consumer products company, themarketing manager may act as the overall general manager
of his or her assigned product To create an effective, cost-efficient Marketing management strategy, firms must possessa detailed, objective understanding of their own business andthe market in which they operate. In analyzing these issues,the discipline of marketing management often overlaps withthe related discipline of strategic planning.
Marketing research as the systematic design, collection,
analysis, and reporting of data and findings relevant to aspecific marketing situation facing the company.
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DATA COLLECTION
There are mainly two methods for the collection of the
data.
1. Primary Method :
In this method, researchers collect the data from
customers, target market and other path. so primary data are
freshly gathered data for a specific purpose or for a specific
research project.
Primary data can be collected in 5 ways:
i. Observational researchii. Experimental researchiii. Focus group researchiv. Survey researchv. Behavioral data
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2. Secondary Method:
According to this method, researchers collect the data
with the help of firms catalogue and annual reports, News
Paper, magazine etc. thus secondary data are data that were
collected for another purpose, and already exist somewhere.
Here, the researcher used secondary data.
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RESEARCH METHODOLOGY
Research in common parlance refers to a search for
knowledge. One can also define research as a scientific and
systematic search for pertinent information on a specific topic.
Research in academic activity and as such the term should be
used in a technical sense. Research is, thus, an original
contribution to the existing stock of knowledge making for its
advancement.
Whereas Research Methodology is a way to
systematically solve the research problem. It may be
understood as a science of studying how research is done. In it
we study the various steps that are generally adopted by a
researcher in studying his research problem along with the
logic behind them. It is necessary for the researcher to know
not only the research methods / techniques but also the
methodology.
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Thus, when we talk of research methodology we not only
talk of the research methods but also consider the logic behind
the methods. We use in the context of our research study.
There are so many topics for research of marketing. Here
the researcher analysis is on the bases of preliminary data.
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Rural marketing
Rural Markets are defined as those segments of overallmarket of any economy, which are distinct from the othertypes of markets like stock market, commodity markets orLabor economics. Rural Markets constitute an importantsegment of overall economy, for example, in the USA, out ofabout 3000 countries, around 2000 counties are rural, that is,non-urbanized, with population of 55 million. Typically, arural market will represent a community in a rural area with
a population of2,500 to 30,000.
In recent years, rural markets have acquired significance
in countries like China and India, as the overall growth of the
economy has resulted into substantial increase in the
purchasing power of the rural communities. On account of the
green revolution in India, the rural areas are consuming a
large quantity of industrial and urban manufactured
products. In this context, a special marketing strategy, namely,
rural marketing has taken shape. Sometimes, rural marketing
is confused with agricultural marketing the later denotesmarketing of produce of the rural areas to the urban
consumers or industrial consumers, whereas rural marketing
involves delivering manufactured or processed inputs or
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services to rural producers or consumers.
Also rural market is getting an importance because of
the saturation of the urban market. As due to the
competition in the urban market, the market is more or so
saturated as most of the capacity of the purchasers have been
targeted by the marketers. So the marketers are looking for
extending their product categories to an unexplored market
i.e. the rural market. This has also led to the CSR activities
being done by the corporate to help the poor people attain
some wealth to spend on their product categories.
Strategies:
1. Client and location specific promotion2. Joint or cooperative promotion..3. Bundling of inputs4. Management of demand5. Developmental marketing6. Unique selling proposition (USP)7. Extension services8. Business ethics9. Partnership for sustainability
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Rural products of India are unique, innovative and havegood utility and values. Large number of these rural products(like handicraft items, food products, embroidery, clothes &other products) sustains a significant segment of thepopulation in the rural areas. Several attributes of ruralproducts can be identified, for which, it has a demand in themarket. Out of the lots, ethnic origin and indigenous design& appearance are two traits of rural products, attracting apremium in the market. But, contrary to this, the non-uniformity of rural products (from one another) and lack of itsquality control measures has been creating a negative
demand. Besides, the small sized and dispersed productionunits of these rural products hinder realization of theeconomies of scale in marketing and result in high transactioncosts per unit of output. Niche-based products have no localmarket. Products in local use are also not marketedhorizontally; they often first travel down to market through along chain of intermediaries and then up to more difficultlocations in the rural areas. In the process, the people in rural
areas suffer from both low prices as producers and high pricesas consumers. In this conflict, rural products loss its equilibriumand the supply side becomes exponentially high. Because ofthis hazard, rural entrepreneurs face acute economic loss andrural markets become stagnant. Therefore, there is anemergent need for Building sustainable market linkages forrural products, so that, it can be connected to larger marketsand farmers can get a sustainable livelihood.
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Present position
Rural markets, as part of any economy, have untappedpotential. There are several difficulties confronting the effortto fully explore rural markets. The concept of rural markets inIndia, as also in several other countries, like China, is still inevolving shape, and the sector poses a variety of challenges,including understanding the dynamics of the rural marketsand strategies to supply and satisfy the rural consumers.
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Example of Mahindra & Mahindra for
rural marketing
Mahindra jeeps have reigned on Indian roads since 1949.
Mahindra jeep assembly started from that year while
collaboration with Willys jeeps came in 1954. Mahindra began
manufacture of light commercial vehicles in 1965 jointly with
Sperry Rand Corporation. In 1991, the Mahindra Commander
was introduced followed by Mahindra Armada in 1993. In
1995, Mahindra Ford India was established. In 2000, Mahindra
adopted a new logo and launched the Mahindra Bolero. 2001
saw the coming of the Mahindra Maxx, and 2002 witnessed
arrival of the Mahindra Scorpio. In 2005, Mahindra
established Mahindra Renault to build and market Sedans.
The Mahindra Bolero is Mahindra's leading presentationin the utility vehicle segment. It comes with a brand new styleand time tested performance. The Mahindra Bolero lives up toits reputation of being a tough vehicle. Mahindra (SUV) TheMahindra Bolero with its diesel variants targets the middleclass consumer with Mahindra SUVs at on-road prices rangingbetween rupees five and seven lakhs. Mahindra Bolerovariants include Mahindra Scorpio (SUV).
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Mahindra Bolero
The Scorpio is Mahindra's world class presentation andflagship adventurous SUV. Mahindra (SUV) The MahindraScorpio with its diesel variants targets the middle classconsumer with Mahindra SUVs at on-road prices rangingbetween rupees eight and ten lakhs.
Mahindra Scorpio
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Mahindra & Mahindra in rural area
While rural markets have experienced significant growth,their broadband penetration of 75 percent remains below thenational average of 89 percent. Lower broadbandpenetration in rural areas is compounded by lower Internetusage overall. A 2007 analysis by the U.S. Department ofAgriculture Economic Research Service, found 63 percent of allrural households had at least one member access the Internet,compared to 73 percent of urban households.
Mahindra First Choice, an arm of Mahindra andMahindra Group (M&M) which sells second hand car, todaysaid it would set up sales and service outlets in rural areasacross the country to sell one lakh vehicles by 2015.
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Mahindra & Mahindra with social
activity
Mumbai, October 4, 2005: Mahindra & MahindraFinancial Services Ltd (Mahindra Finance), India's leadingprivate rural finance company and a 97% subsidiary ofMahindra & Mahindra Ltd., and Hindustan PetroleumCorporation Limited (HPCL), India's second largest OilRefining and Marketing Company today announced the
signing of a tie-up to explore synergistic business opportunitiesbetween them. Through this tie up, Mahindra Finance will getaccess to HPCL's wide rural distribution network across Indiaand would be able to offer value-added financial productsand services to its rural and semi-urban customers.
Communication is the vital element of rural marketing. It
should serve to resolve social conflicts, encourage cooperationand strengthen competitive spirit during interactions betweenrural and urban as well as within rural areas. Another criticalpoint for communication is the point of conversion of ruralitefrom an "induced beneficiary" to an "autonomous buyer".
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Urban marketing
Global marketing as marketing on a worldwide scalereconciling or taking commercial advantage of globaloperational differences, similarities and opportunities in orderto meet global objectives.
If the exporting departments are becoming successful but
the costs of doing business from headquarters plus timedifferences, language barriers, and cultural ignorance arehindering the companys competitiveness in the foreignmarket, then offices could be built in the foreign countries.Sometimes companies buy firms in the foreign countries totake advantage of relationships, storefronts, factories, andpersonnel already in place. These offices still report toheadquarters in the home market but most of the marketing
mix decisions are made in the individual countries since thatstaff is the most knowledgeable about the target markets.Local product development is based on the needs of localcustomers. These marketers are considered polycentricbecause they acknowledge that each market/country hasdifferent needs.
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Elements of the global marketing mix
1. ProductA global company is one that can create a single
product and only have to tweak elements for different
markets. The product packaging in every country
incorporates the contour bottle design and the dynamic
ribbon in some way, shapes, or form.
2. PricePrice will always vary from market to market. Price is
affected by many variables: cost of product development(produced locally or imported), cost of ingredients, cost ofdelivery (transportation, tariffs, etc.), and much more.Additionally, the products position in relation to thecompetition influences the ultimate profit margin. Whetherthis product is considered the high-end, expensive choice, theeconomical, low-cost choice, or something in-between helpsdetermine the price point.
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3. PlacementHow the product is distributed is also a country-by-
country decision influenced by how the competition is beingoffered to the target market. Placement decisions must alsoconsider the products position in the market place.
4. PromotionAfter product research, development and creation,promotion (specifically advertising) is generally the largest line
item in a global companys marketing budget. At this stage ofa companys development, integrated marketing is the goal.The global corporation seeks to reduce costs, minimizeredundancies in personnel and work, maximize speed ofimplementation, and to speak with one voice.
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Example of Chevrolet in urban
Marketing
The 1929 Chevrolet International AC Coupe was the firstsix-cylinder engine introduced by the company since 1915. Thenew six made international headlines, while Chevrolet hailedit as "A Six for the Price of a Four."
The Chevrolet car or the Chevy is close to the heart ofIndian consumers. The Chevrolet entered India first in 1928.Chevrolet's manufacturer, General Motors, was the firstcompany to set up an automobile assembly plant in India.
The first Chevrolet car in India was the National Series ABTouring with wooden wheels. Chevrolet, however, had to closeshop in India in 1952-1953 following Indian national policy, andthe Indian Chevrolet went on a sabbatical.
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The Chevrolet made its comeback in 2003. Primarily GM
launched the European brand Opel in the late 90s in India.
When Opel failed to interest the Indian consumer, it was
taken off the market and Chevrolet came in. With Chevrolet's
entry, in 2003, sales shot up immediately. Prior to marketing
Chevrolet, GM had sold only 8000 odd units in 2002. With
Chevrolet's arrival, 21,269 units were quickly sold within the
same financial year. Chevrolet proved its worth as soon as it
reentered India and Chevrolet success continues to lead GM
till date.
GM
Popular Chevrolet SUVs range in price from Chevroletcars costing a bit above rupees six lakhs eighty thousand toChevrolet cars costing a bit below rupees ten lakhs thirty fivethousand.
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Chevrolet Tavera (SUV)
A product of General Motors, Tavera has carved a nichefor itself as multi-utility vehicle. Its 'Ergomax' seating withflexible options, endows matchless space and comfort to thepassengers. Chevrolet (SUV) The Chevrolet Tavera with itspetrol and diesel variants targets the middle class consumerwith Chevrolet cars ranging between rupees six and ten lakhs.The Chevrolet SRV with its petrol variants targets the middleclass consumer with Chevrolet cars ranging between rupeesseven lakhs and eight and a half lakhs.
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Contribution of rural area &
urban area in national income
According to my survey in national income rural area
contributes the 45% and urban area contributes 55%.so, here
we can say that rural area is also important in marketing field.
In rural area somehow it is difficult to collect informationand understand the peoples mentality but then also they are
part of India.
45%
55%
Contribution in National Incom
RuralArea UrbanArea
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Regarding survey
I make survey on the basis of preliminary data in which
two technic I use which are:
1. Observation research2. Behavioral dataFirst of all , I observe the customer that :
y How they talk with other person?y How much they are aware about new product?y How much they have knowledge regarding the
product?
y How is their attitude?y How much they are enthusiasm in listen proper
information?y Sometime when we ask them question they doesnt
give the answer
And when they get information from other then,
y How they react?y What is their question?y How they give answer?y They are agreeing with that right person or make
argument on their information?
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Review about research
Here, I make research in between Mahindra & Mahindra
and Chevrolet.
Both are car manufacturing company. Mahindra &
Mahindra make a rough &tough car which are useful in under
develop areas or rural area while Chevrolet make a delicate
and facilitate cars which are mostly used in urban and
developed area.
Chevrolets car is costly then the Mahindra & Mahindra.
Also some different like body of the car, average, some
facility, in spare parts, etc.
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Chevrolet focusing on urban area while Mahindra &
Mahindra focusing on both urban as well as rural.
Main difference in between is price :Chevrolets starting
price is around 5,00,000 while in Mahindra & Mahindra
make car at a low price which is affordable by lower class
people also. And they also provide extra benefit like
installments other extra benefits which are helpful to farmers.
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MY POINT OF VIEW
y In rural area nobody gives perfect answer becausethere is more illiterate people and very religion with old rules
& regulation.
y
While in urban areas people are educated and
understand the entire situation so they give proper
information.
y In urban area people are highly knowledgeable sono need to give more information or detailed data.
y So, in rural area I do my research in mouth to mouthasking question.
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BIBLOGRAPHY
y Marketing Management (13th edition)
y Surch Engineo Yahoo.como Google.como Wikipedia
y Web siteso www.mahindra.como www.chevrolet.como www.research.com
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CONCLUSION
I feel that I am very lucky to make this research report.
There are so many people behind this report who help me
and give enough guidance to make this report successful.
After having all the required information for preparing
my report. I have tried to analyze each and every function of
the Rural Marketing & Urban Marketing for both the
company Mahindra & Mahindra and Chevrolet.
I had unique experience of research about this topic.
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REMARKS