Presentation

Ewals Cargo Care

Opportunities

Ewals Cargo Care

Maximise Customer Service Levels

Brussels, 24th of November 2009

History of Ewals Cargo Care

Continuous improvement resulted in a wide variety of certificates. (ISO, TÜV)

2006 - Ewals Cargo Care celebrated her 100th anniversary

1994

Start Lead Logistics Providership (ELC)

Full service logistic provider

Start Ewals Global Freight Forwarding

Supplier of the year for General Motors

2006

2008

Ewals Cargo Care takes over activities Crossrail AG

Introduction of the MEGA Huckepack

Opportunities

Receiving various Automotive Carrier Awards for outstanding service

Expanding services to Scandinavia,Switzerland, Austria, France, Italy and UK

1906 - Ewals Cargo Care founded

1994

1985

1906

Integration Ewals and Cargo Care. Result: a

wide range of logistic services

Introduction MEGA trailer 100 m³ transport

units that have become industry standard

Transports to UK developed into Cargo Care

Start unaccompanied transports UK

Start transport to Germany

Tim

e l

ine

Facts & Figures Ewals Cargo Care

2007 2008 2009

Employees: 1.990 1.990 1.600

Sites: 49 54 52

Countries: 18 19 17

Turnover (million): € 572 € 565 -

Opportunities

Turnover (million): € 572 € 565 -

Warehouse space: 450 300 160(x 1.000 sqm)

Loading units: 4.500 5.000 4.600

• MEGA trailers: 3.000 3.100 2.700

• Swapbodies/containers: 1.500 1.900 1.900

Tractors: 400 400 350

Local offices Ewals Cargo Care

Belgium

China

Czech Republic

Finland

France

Germany

Hungary

Italy

Opportunities

Italy

Lithuania

The Netherlands

Poland

Romania

Russian Federation

Slovakia

Spain

Sweden

United Kingdom

Ewals Cargo Care’s type of equipment

Opportunities

Executive Board

Ewals Group

Ewals Cargo Care’s business model

Corporate Marketing

& Communication

Corporate Business

Corporate Staff

Services

Opportunities

Business

Unit

Road (VAL)

Business

Unit

Intermodal

Business

Unit

Air & Ocean

Business Unit

Freight

Management

Business Unit

Freight

Forwarding

Corporate Business

& Development

Business Unit

Freight

Management

Maximise Customer Service Levels for

Opportunities

by

In-house Management

Engineering Implementation Pro-active Operations Payment

Engineering Implementation Pro-active Operations Payment

Process Management RFQ ManagementSupplier managementStart-up management

Order managementPackaging return planningPool managementException Management

Rental / LeaseCost allocationClaim managementDeviation Management

Proto typingVolume managementNetwork optimisationBusiness Case

Process Management RFQ ManagementFunction DescriptionStart-up management

Manage AdministrationManage ReceivingManage WarehouseManage Line feeding

Budget ControlDeviation Management

Footprint managementFlow-designLay-out designResource requirement

Str

ate

gic

Part

ners

hip

load

ing

Syn

erg

y a

llo

cati

on

Continuous Improvement

4PL business case

e-LC House

Opportunities

Customer first Respect Waste elimination

Transport Management

Packaging Management

Engineering Implementation Pro-active Operations Payment

Process Management RFQ ManagementSupplier/ managementStart-up management

Order managementRoute and load planningTransport monitoringException Management

Self billing to carriersRate ManagementSynergy allocationClaim management

Footprint managementVolume managementNetwork re-engineeringBusiness Case

Start-up management Pool managementException Management

Deviation ManagementBusiness Case

Neutral Non Asset Based services

Str

ate

gic

Part

ners

hip

Standardised working methods

Co

-lo

ad

ing

Syn

erg

y a

llo

cati

on

4PL business case

Scope of cooperation

ElectroluxDemand planning

ElectroluxCentral Logistics

ElectroluxLog. Purchasing

ControlTower

SuppliersSupply planning

Opportunities

Weaknesses

Threats

Suppliers PlantsPackagingManagement

In-houseManagement

TransportManagement

ManageDesign, plan, control

and continuously improveInbound supply chain logistics

Refrigeration

Cooking

Laundry & Dishwashers

SiewierzOlawa

4PL business case

Factories in Europe

Opportunities

Revin

Siewierz

Solaro

Porcia

Susegana

Forli

JászberénySatu Mare

Nyíregyháza

Olawa

Zarow

Swidnica

Schwanden

Rothenburg

Suppliers

Plants

Suppliers

Plants

Right CarrierRight Routing

4PL business case

Transport Management: Optimisation

Opportunities

Right EquipmentRight Modality

Leg

Leg

Leg

Leg

Leg

Leg

Leg

Suppliers

Central Control

4PL business case

Transport Management: Central Control

Opportunities

Milkrun to strategic X-dock

Using Local Y-dock

Direct Deliveries (FTL)

Using strategic X-Dock

Milkrun to the plant(s)

Plants

Control begin & end of each leg,

resulting in visibility, reliability and levelled flows

4PL business case

In-house Management: Optimisation

Opportunities

Visibility, reliability and levelled flows. Opportunity for in-house process and inventory optimisation

Delivery performance

80,0%

84,0%

88,0%

92,0%

96,0%

100,0%

Performance

YTD

Target

Carrier performance (route leg-level) Express costs Avoidance

Total Cost in Euro

€ 0,00

€ 2.000,00

€ 4.000,00

€ 6.000,00

€ 8.000,00

€ 10.000,00

€ 12.000,00

€ 14.000,00

€ 16.000,00

€ 18.000,00

€ 20.000,00

April May June July August

Months

Total Cost in Euro

Supplier Performance Non Conformity report

4PL business case

Quality Management

Opportunities

Transport Booking Deviations

0

5

10

15

20

Supplier

Double Booking Late Booking Other

KPI measurement as input for continuous improvement

2007

• 07/2007: Nyiregyhaza

• 11/2007: Jaszbereny (3 factories)

2008

• 07/2008: Satu Mare

• 11/2008: Poland (3 factories)

• 06/2009: Rothenburg

4PL business case

Implementation schedule

Opportunities

By end of 2009; 11 factories implemented

Average cost saving per factory is > 20%

2009

• 06/2009: Rothenburg

• 12/2009: Revin

2010

• 2010: Schwanden

• 2010: Italy (4 factories)

High delivery performance (> 99%)

• Time window deliveries

• Daily performance measurement of carriers & suppliers

• Lower stock levels

High flexibility

• Management of multiple carriers

• Day to day transport cost optimization

• Advanced dedicated express solutions

High visibility of transport volumes & cost

4PL business case

Maximized service level

Opportunities

High visibility of transport volumes & cost

• Centralized monthly KPI’s

• Professional Freight Management (self billing)

Implementation of lean logistics methods

• Just in time deliveries/ Kanban/ Pull systems

• Levelled and balanced flow

• Standardisation

Change of INCO term of suppliers from DDU to FCA

• Synergies in transport purchasing & transported volumes

• Increase control and delivery performance

• Optimise order quantities

Growth in our services has been

realized by establishing long

term relationships with clients,

based on innovation, value for

Opportunities

based on innovation, value for

money and mutual trust.

Thanks for your attention!