Ruchi Guptaruchimini@yahoo.com

(Contact: +91 9818890012), Gurgaon

HR professional having two years work experience in Global Mobility, working with an UK MNC, India. I would like to perform as a leader within Global Mobility and Immigration Services as a client-facing lead integrator supporting nationals inbound and outbound from international locations. I would like to work in conjunction with key functional areas to ensure compliance, contribute to a positive employee experience, and meet business needs. Travelled various places in India and been an Expat in West Africa and South Africa respectively.

Work Experience

Organization: Royal Bank of Scotland, Gurgaon. (Feb 2014-till date)

HR- International Assignment-Global Mobility – Consultant

Responsible for end to end case management of all Inbound and Outbound international assignments in India at all levels.

Review package preparation, i.e. cost projections, compensation balance sheets and assignment letters and deliver to HR/Business.

Operations Management - Prime responsibilities include supervision of global contracts, mobility operations and relocation services. Implement delivery of local processes that are aligned to Global IAS processes.

Assist and Guide Managers so that any deviation to the policy is logged as an exception, with the exception form filled out and routed to the Exceptions Review Board

Act as a consultant to key stakeholders on Group IA policy. Work closely with the stakeholders to ensure continuous improvement process are delivered and driven

forward to support the objective viz to achieve a ‘world class’ delivery services function. Provisioning of all costs associated with International Assignment Team. Process Re-engineering - Work with Business on gaps between the global services operations and regional

requirements, and support implementation of solutions to address those gaps. Management Reporting - Detailed reporting on Operations status across all programs, vendors and

processes, indicating status of deliverables, timelines and required escalations. Manage local vendor relationships Co-ordinate with all third-party Vendors Initiate, develop and maintain relationships with key HR/business contacts/External vendors/IA team.

Co-ordinate internal transfer requirements for international assignments, e.g. payroll, pension, benefits, etc between IAS, home country and India local HR team

Content & Communication Management - Primary communication contact with all vendors for the region Assist in Finalizing Lease and FRRO Registration.

Major Projects undertaken:1. Merger of two entities at RBS2. Tax Vendor Transition3. New Global Policy Implementation in India4. Streamlining of Lease process and Payment process

Previous Organisations:

1 Sup De Co, Senegal, West Africa ( May 2008 to April 2009)

2.Manager HR- Future Jobz (May 2004 to May 2007)

3 Manager HR- The Arvind Mills Ltd,Ahmedabad (April 2003 till April 2004)

4. Johnson Controls India, Mumbai (March 2002 to December 2002)

Other HR profiles Handled:Recruitment, Selection & Induction: Manpower Planning in coordination with Business Heads; Recruitment of all levels through various

channels- referrals, consultants, job sites & campus recruitment; Conducting HR interviews; Induction and Orientation of all new hires.

Worked closely with the Directors & Managers of various functions

Training & Development : Conceptualized and designed the training function for all levels of employees; designed a Training Calendar based on identified training needs. Conducted training programs on soft skills; Designed & Developed modules on soft skills for training

Conducted workshop on interview skills of 12 hrs and on Career Skills and Personality Development Program for 39hrs for MBA students

Performance Management : Managed the complete Appraisal cycle and schedules; conducted workshops for effective implementation of the tool; involved in performance review analysis; ensured that under- performance is dealt carefully;

Organizational Structure & Development : Conducted a Climate Study; assessed the dimensions influencing the climate and implemented appropriate developmental initiatives. Redesigned the organization structure for the Division as per industry norms. Successfully implemented suggestions on Restructuring & Manpower Rationalization for reducing Manpower cost;

Compensation & Benefits : Budgeting and monitoring Manpower Cost- preparing, analyzing and presenting reports on manpower cost; to fit new incumbents- negotiations & designing fitments;

Utilize performance scores as inputs for salary revision/ increments; Designed an increment matrix for the Operations Staff; Communicating to the employees on various Comp & Ben issues;

Employee Engagement : Initiated various Employee Engagement activities- Monthly meetings, Attendance Incentive Scheme, “Idea Club- A Suggestion Scheme”, Cross- functional Teams; Worked on various aspects of Employee Communication, Grievance handling, etc;

Celebrating Employees Birthdays, Promotions, Festivals. Organizing employee involvement activities. . Audits : Management representative for all the National and International Audits with

companies like Nike, Reebok, ITC. Worked extensively on exit interviews for Garments Plant to reduce attrition rate (From 50 employees a month to 25 employees) 

Full & Final Collecting Resignations letter & No dues letter & doing follow up with concern department. Processing their Full & Final Settlement.

 Projects undertaken

Organisation: General Motors India Ltd. Competency Mapping: Identification of the competencies in different positions, establishing the ideal

competency map for positions Identified. Assessment Center: Identifying the positions in management staff which can be filled by Assessment

qualifiers (Non Mgmt Staff). Mapping training needs to promote Assessment center Qualifier for Middle Management.

Achievements/ Awards/ Co-Curricular Activities

Awarded for successful transition of Tax Vendor at RBS. Awarded for Handling IA department independently at RBS and clearing all Invoices in a timely manner

and saving around INR 2lakhs at RBS-2014-2015. Selected as Team Leader of Information Sharing Session, organized special training program for all the

managers at Arvind Mills. Started “Moments of Truth” at JCIPL. Received One of the best feedback from the students for the methodology of teaching, and knowledge

about the subject.at IMS and best Management Faculty with 92% feedback from the students at Wigan and Leigh MBA Institute

Organized and Conducted two day training program for 125 employees going to Mauritius for special assignment at Arvind Mills.

Conceptualized and implemented Attendance Incentive Reward in Arvind Mills Member of special team formed to organize Mass awareness program on population control in Arvind

Mills Selected as a member for team formed to participate in competition at all India level for best HR

PRACTICE.

ACADEMICS

MBA HR (2001): SIBM ,Pune Diploma in Business Analysis and Skills Enhancement (2001): SIBM, Pune