RUAG MRO International Capability Booklet Business Aviation

RUAG MRO International

Capability BookletBusiness Aviation

2 | Capability Booklet RUAG MRO International

Capability Booklet | 3 RUAG MRO International

You have individual needs. We offer individual solutions.

Service excellence at RUAG MRO International is about focusing on your individual needs and providing individual solutions.

The core of what we do is aircraft maintenance, with value-added services ranging from individual cabin designs up to a complete refurbishment of aircraft interiors, in-flight entertainment systems and Satcom installations, as well as complete system upgrades. In addition, our one-stop service also includes VIP aircraft painting capabilities.

We know you are on a busy schedule. That’s why our specialists are busy for you. We can adapt the work we do to your personal schedule, offering you a full service portfolio during one single downtime in order to serve you best.

Whatever services you require, our Sales and Customer Support are ready to design an individual package for your desired schedule. Service excellence means meeting your needs and delivering on time.

RUAG MRO International4 | Capability Booklet

Business Aviation | Contents

Contents

8 Cabin Interior

10 VIP Interior Design

11 Interior Modifications

12 Cabin Enhancements 12 Window Protection Cover Replacement 13 Electronic Dimmable Windows 14 Bulkhead/Sliding Door Installation 15 High-Low Table 16 Pull-Out Table 17 Forward Lavatory Modification: Change to Storage 18 Class Divider Curtain 19 Interior Placards

20 Seat Related Options 20 Seat Cover Replacement/Refurbishment 21 Divan Cover Replacement/Refurbishment 22 Replacement of 2 Club Seats with Divan 23 JetBed On Board 24 Seat Belts

25 Flooring Options 25 Carpet Replacement 26 Stone Flooring 27 Real Wood Flooring 28 In-Service Runner: Aerofloor / Kydex / Lexan Sheet

29 Galley Improvements 29 Stone Countertops 30 Flexible, Real Stone Covers for Countertops 31 Espresso/Coffee Maker 32 Microwave Oven



33 Surface Exchange/Treatment 33 Re-covering: Panels / Side ledge / PSU Channel 34 Interior Smart Repair 36 Surface Revarnishing 37 Scratches and Crack Repairs 38 Polishing: Bulkheads / Galley / Wooden Surfaces 39 Gold Plating of Door Latches/New Plating 40 3D Veneer for Cabinets 41 3D Composite Panels for Cabinetry 42 Carbon Fibre Material for Exposed Surfaces 43 Metallic/High Gloss Painting Solutions 44 Real Metal Coating Solutions 45 Deep Cleaning Carpeting/Seating 46 Clothes Rail in Aft Baggage Compartment

47 Passenger Comfort Systems 48 LED Upwash/Downwash Cabin Lighting 49 LED Mood Lighting 50 Cabin Lighting – Replacing Cabin Neon Lighting with New LED Lighting System

51 Cabin Communication System 52 Smartphones On Board

54 IFE and Multimedia Upgrades 55 TV-Cabinet in AFT Compartment 56 iPod™/iPhone™ Cup Holder 57 iPad™ Holder 58 Advance Wireless CMS and IFE 59 In-Flight Entertainment 60 Manage your cabin, enjoy your entertainment 61 ICG eRouter on Global Express jet



62 System Upgrades

64 Flight Deck 65 Glass Cockpit Retrofit 66 Pilot View Electronic Flight Bag (EFB) by CMC Electronics™

67 Safety Systems 68 RAAS (Runway Awareness and Advisory System) 69 SmartRunway™, SmartLanding™ (includes RAAS) 70 MicroQAR (Quick Access Recorder)

71 Navigation and Guidance Systems 72 Localizer Performance with Vertical Guidance (Localizer) Approach Capability 73 Controller to Pilot Datalink Communication (CPDLC)

74 Structural Upgrades

76 MRO

79 Type ratings 80 Maintenance Runners 81 Winglet Repair 82 Life Raft Maintenance 83 Underwater Acoustic Beacon (ULB) Overhauls 84 AOG Support 24/7



86 Painting

88 Consultancy Services 89 Cutting-Edge Infrastructure 90 Maintenance-Friendly Processes 91 Thinking “Green” 92 Design & Colour Service 93 Stripping and Repainting Services 94 Polishing and Finishing Services

96 Other Products and Services

96 Harness Production: Laser Wire Marking 98 Non-Destructive Testing (NDT) and material lab services for aircraft and components


Express your style. With our customised cabin interior solutions.The interior of your aircraft is a place of business and relaxation, with emphasis on stylishness and intelligent functionality. You should always be able to travel in a comfortable cabin environment with state-of-the-art technology.

From upgrades to completely new installations, we provide you with the latest communication systems while ensuring you travel in complete comfort. In close cooperation with world class designers, we provide cabin interior completion and refurbishment, cabin restyling and integrated high-end communication and entertainment system upgrades.

Your needs are our priority. We place a premium on building close relationships with you, which is why we are committed to turning your style and your ideas into reality. A dedicated project team will provide you with regular project updates and progress review charts – your aircraft will meet your requirements and express your personal style just as you want it. It’s your vision. We’ll help you get there.

Cabin Interior


Cabin Interior | VIP Interior Design

Form follows function in the well-known equation for optimal design. We take this rule to heart. Our cabin design and interior restyling solutions combine aesthetics and use in an ideal combination tailored to your needs.

Experience the right mix of intelligent functionality and stylish design when you step into your aircraft cabin, a world of coordinated colours and a material trim and finish to match. We want your cabin to be both an effective a workspace and a relaxing space to unwind. Our aesthetically pleasing and functional solutions will provide you with the perfect environment for both.

VIP Interior Design


Is your cabin interior due for a refurbishment? Whatever the reason, we can help you restore the shine.

Whether your cabin needs a small touch-up or a major modification, count on us for premium quality and on-time, on-budget delivery. Our skilled craftsmen work in state-of-the-art facilities to upgrade your cabinetry, seat upholstery, sidewalls and ceiling.

We assist with carpet and soft material design, installation as well as cabin system modification, while also taking care of the seat upholstery and shape design. Choose to have just some of this work done, or opt for a full cabin refurbishment or retrofit. Whatever your decision, we are on hand to provide your cabin interior with a well-deserved makeover in line with your needs.

Cabin Interior | Interior Modifications

Interior Modifications

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Cabin Interior | Interior Modifications | Cabin Enhancements

Window Protection Cover Replacement

Enjoy crisp natural light throughout your cabin and unclouded views outside. New protection covers for your windows are so clear you’ll forget they’re even there.

Enjoy clear, unclouded views out of your windows, with protective covers that are effectively invisible. Choose Macrolon Window Covers installed by RUAG MRO International, and benefit from exceptional impact strength, outstanding clarity, flame retardancy and compatibility with a wide range of temperatures.



Electronic Dimmable Windows

Full control of your window shades at your fingertips. Choosing your preferred window tint has never been simpler.

Increase convenience with the latest in window shades technology. With no moving parts, this lightweight all-in-one integrated electronic system enables instant and precise control over your window tint. Adjustable dimming and preset configurations mean that less than 5 seconds are required to achieve your choice!

No modifications are required to your aircraft’s existing electrical system or cabin management system (CMS), making this EASA-certified solution easy to install with minimal downtime for aftermarket aircraft.

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Bulkhead / Sliding Door Installation

Different designated areas for different activities facilitates productivity and relaxation. Enjoy more peace and privacy with our bulkhead and sliding door installations.

Benefit from separate sections in your cabin for business, entertainment and rest, thanks to bulkheads and/or sliding doors that reduce noise and improve privacy.



High-Low Table

One size doesn’t fit all. Improve comfort by tailoring your tables to accomodate passengers’ varied personal space requirements.

Choose your desired height configuration for this modern and ergonomic design. The solid construction of the high-low table ensures durability, and its flexibility allows it to be adapted to a passenger’s particular personal space.

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Pull-Out Table

Space is a precious commodity aboard an aircraft. Our pull-out table allows you to maximise your personal space by stowing the table when not in use.

The solidly built pull-out table is easy to handle and is maneuverable in less than 2 seconds. Many different surfaces are available for this modern, ergonomic and durable design.

For heightened convenience, an electric version is also available.



Forward Lavatory Modification: Change to Storage

Need more room for your goods? Gain additional storage space by converting your forward lavatory.

Especially useful for aircraft regularly used by only a few passengers, this conversion offers you substantially more space to store your goods.

Less maintenance and cleaning work are necessary following the conversion. Reduced fuel consumption is also realised by the decrease in the aircraft’s overall weight.

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Class Divider Curtain

Create clear distinctions between different areas of your aircraft. Our class divider curtains allow you to create dedicated areas for business, entertainment and rest.

Benefit from private environments aboard your aircraft with this easy and affordable installation. By providing dedicated areas for different activities, noise levels are minimised while privacy is maximised.



Interior Placards

Clear signage provides clarity in all situations. Our high quality interior placards are available with text as well as with pictograms.

The language(s) and pictograms most applicable to you are printed on a sign with your choice of gloss or matt surface, and either luminescent or non-luminescent printing.

Various fonts and backgrounds are available, as well as a diverse range of pictograms (including fire extinguisher, torch, non-smoking and first aid kit signs).

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Cabin Interior | Interior Modifications | Seat Related Options

Seat Cover Replacement/Refurbishment

Wear and tear is unavoidable. Return your seats to their original appearance or give them an all-new look, simply by replacing or refurbishing them with one of RUAG MRO International’s many solutions.

Mint conditioned seats infused with your individual taste. Replace your leather seat covers with fabric, or vice versa, or choose to simply renew your existing fabric. Many different materials are available for you to enhance your cabin atmosphere.


Divan Cover Replacement/Refurbishment

Looking to revitalise your cabin? Replace or refurbish your divan covers to create a refreshing new interior environment. With our many solutions, it’s easy.

Return your aircraft’s divan to mint condition with a touch of your individual taste through a unique covering style. Many different materials are available, allowing you to enhance your cabin atmosphere simply by replacing your divan covers.


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Replacement of 2 Club Seats with Divan

Versatility is the key to comfort. Perfect for lounging and seating too, our divan solution is also a comfortable sleeping solution for obtaining crucial rest during long flights.

You can never be too comfortable. Revamp the appearance of your cabin and increase its versatility! Perfect for a TV lounge configuration in the aft compartment of your aircraft, a divan can be easily adapted. – Sleeping divan during long-distance flights – TV lounge configuration in the aft compartment – Cosy appearance in lounge area



JetBed On Board

Wake up relaxed, refreshed and ready to take on your day at the end of your flight. Enjoy the benefits of JetBed, delivered by RUAG MRO International to bring you the comforts of home while you’re in the air.

Pure comfort – A completely flat surface, uniform in feeling and firmness, JetBed allows you to lay back and relax, just as you would at home.

Perfect fit – Each JetBed is tailored to fit perfectly into the specific contours of your aircraft cabin and seat location, whether Bombardier, Falcon, Embraer, Hawker, Pilatus or Gulfstream.

Compact convenience – Set up or pack away within minutes – it’s that simple. For ease of transport and stowing, JetBed and all its components fit neatly within a simple, elegant bag.

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Seat Belts

Safety remains our Number One priority. Our seat belts secure improved safety standards for everyone buckled in on board.

Made with improved materials, our seat belts are easy to handle and are available in a variety of colours to match your cabin interior.


Cabin Interior | Interior Modifications | Flooring Options

Carpet Replacement

Style and comfort at your feet. Choose from a wide range of material and design options to refresh your cabin carpeting.

New carpeting is a pleasure for your senses. Have it as soft or as firm as you like, in any one of the many different styles and colours we offer. Ask to see our high quality samples, and learn how our diverse installation options enables carpet replacements to be tailored to your desired downtime.

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Stone Flooring

A natural alternative to carpets and plastic flooring. Enjoy an exclusive touch of luxury in your aircraft, and the assurance of a solid floor beneath your feet.

In a truly customised tiling concept, natural granite stones are laid in your aircraft’s entrance area, galley and/or vanity. Stone mosaics can be integrated in the flooring, providing enhanced durability.

Ultra-thin granite slabs mean that the weight increase is minimal, as is the impact on noise levels and temperatures.

This easy-to-clean stone flooring is fully certified and compatible with a broad range of aircraft.



Real Wood Flooring

Natural elegance. Real wood flooring sets your cabin apart with an exclusive, inimitable atmosphere.

Individualise your cabin by choosing from a selection of different types of wood. This elegant, solid solution provides an easy-to-clean surface that requires no in-service runner.

Significant durability is afforded by the ultra-thin material application, which can also be installed in the galley and lavatory areas.

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In-Service Runner: Aerofloor / Kydex / Lexan Sheet

Save costs in the long run through careful care and maintenance. Our in-service runners preserve your carpet by protecting it from dirt and damage.

Ideal for the galley area, lavatory and crew rest compartment, our in-service runners make it easy to clean. An approved threshold plate design is also available.

The Lexan sheet provides a view of the underlying carpet. The Kydex runner can be customised with your favourite colours, and can be safely and easily installed with a convenient “clip-in” system.


Cabin Interior | Interior Modifications | Galley Improvements

Stone Countertop

A unique countertop for your galley or lavatory. Enjoy an exclusive touch of luxury in your aircraft, and the pleasure of nature in your cabin.

Natural granite for a refreshing appearance to your countertops. In a truly customised tiling concept, stone mosaics can be integrated in the countertops for enhanced robustness.

Significant durability is afforded by the ultra-thin granite slabs, with minimal weight increase and little impact on noise levels and temperatures. The easy-to-clean stone countertops are fully certified and compatible with a broad range of aircraft.

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Flexible Real Stone Covers for Countertops

Natural stone customised to fit any form you require. Because there should be no limits to luxury.

You could be among the first in the world to benefit from this new material. These flexible, real granite stones can be adapted to match the shape or form needed for your countertop.

Significant durability is afforded by the flexible stone covers, with minimal weight increase and little impact on noise levels and temperatures.

The easy-to-clean stone countertops are fully certified and compatible with a broad range of aircraft.



Espresso/Coffee Maker

Good coffee should not be restricted to the ground. Our modification allows you to enjoy a freshly made coffee beverage in-flight.

We offer a self-contained unit designed for the in-flight preparation of coffee, which is ideal for first and business class galleys as well as corporate jet environments. The unit, for example the Nespresso patented capsule system, ensures high quality coffee and accurate portion control.

Hot water for tea and steam for cappuccino preparation can also be provided by the machine.

Qualified for use in aircraft, the stainless steel and aluminum alloy unit is mounted on an integral chassis compatible with most standard coffee maker rails, and possesses an interface with water and electrical connections.

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Microwave Oven

Prepare quick meals aboard your aircraft.

The only non-reengineered microwave in the industry, this rugged microwave delivers high performance reliability and contains an advanced fail-safe safety interlock system.

If cabin pressure exceeds 10,000 ft., the unit’s pressure switch is automatically turned off. Featuring a 10 digit keypad for easy operation as well as a programmable “Popcorn” button, the microwave delivers uniformed heating and has an electro-polished interior for easy cleaning.

Qualified for use in aircraft, the microwave possesses a solid-state timer that remains unaffected by momentary power interruptions. Product support is available for the life of your aircraft.


Cabin Interior | Interior Modifications | Surface Exchange/Treatment

Re-covering: Panels / Side ledge / PSU Channel

Whether it’s updating your cabin appearance or renewing the existing design, we have tailored solutions for you.

A mint condition cabin tailored to your tastes. Our wide selection of unique covering styles are available for complete floor-to-floor re-covering service. Many different materials are available for you to update your cabin atmosphere through the installation of new dado panels, sidewall panels, valance panels and ceiling panels, including fabric, ultra leather, leather and ultra suede.

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Interior Smart Repair

Wear and tear is a reality for aircraft owners and operators everywhere, with deterioration frequently leading to safety and aesthetic issues. Save costs and minimise downtime comfortably with our mobile smart repair solutions.

A new global solutionHave your cabin interiors repaired and restored with our convenient high quality solutions. Our mobile repair team combines the leading expertise of interior design specialist LIST with the proven capabilities of RUAG MRO International, bringing together specialists in the fields of wood surfacing, upholstery, carpentry and galleys.

Profit from Smart RepairsCost-effective, premium solutions performed during your regular mainten ance downtime, either on-site or at our facility according to your convenience. Components are also accepted for repairs individually, and approvals can be issued on site.


How it works


Regular maintenance downtimeat RUAG

A report and recommendationsare compiled

Our specialists perform your desired repairs at your preferred location

Repairs, modifications and upgradesare released on site

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Surface Revarnishing

Introduce new shine to your aircraft with revarnished surfaces, for a brand new look and feel to your cabin.

Return the surfaces of your cabin to their original beauty or update it to suit your tastes. Unique covering styles, veneers and varnishes as well as numerous different materials are available. Our solutions ensure greater durability, translating to a longer lifespan and an effective, cost-efficient solution.


Scratches and Crack Repairs

Restore the condition of your cabin by removing existing, unsightly scratches and cracks for renewed appearance, improved durability.

Few things are as aesthetically disruptive as scratches and cracks. We offer cost-efficient and easy solutions to remove this damage without having to replace the entire structural element. Benefit from improved durability and avoid further crack development by addressing scratches and cracks early.

For even more convenience, a mobile service team from RUAG MRO International is available to assist you.


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Polishing: Bulkheads / Galley / Wooden Surfaces

Enjoy the fresh look of your cabin following a good polish. A revitalised appearance and the removal of scratches make polishing an important part of cabin care.

The durability and beauty of your aircraft interior is greatly enhanced by properly performed polishing on non-glossy surfaces. More cost-effective than replacing the entire component, our polishing service returns your aircraft to mint condition, eliminates intense cracks and rectifies damaged surfaces.


Gold Plating of Door Latches/New Plating

Distinguish your cabin with a royal touch. This unique modifica-tion is both an aesthetic and functional improvement, highlighting your distinct tastes and enhancing durability.

Complete protection against corrosion is assured with gold plating. Your door latches and knobs last significantly longer with this premium solution, which is both quickly applied and highly distinctive.


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3D Veneer for Cabinetry

Be one of the first in the world to add distinction to your cabinetry with these unique 3D veneers. Your personal style will shine, as will your aircraft interior.

Restore your cabinets to their original condition or update the appearance of your cabin by updating your cabinetry cover design. Many different veneer types are available to choose from, all of them featuring significant durability.


3D Composite Panels for Cabinetry

An ultra-light panel solution delivering strong endurance and high resistance to damage.

Up to 30% lighter than honeycomb panels, 3D composite panels are available in diverse shapes and forms, and can be fully adapted to your design proposals.

These composite panels are suitable for all arm ledges, dado panels and cabinetry front panels.


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Carbon Fibre Material for Exposed Surfaces

With its solid, modern appearance, this ultra-light material solution delivers strong endurance and high resistance to damage.

Offering weight savings of up to 30%, carbon fibre materials are available in diverse shapes and forms, and can be fully adapted to your design proposals.

Carbon fibre has numerous applica-tion possibilities including cabinetry, tables, bulkheads and toilet lids.


Metallic / High Gloss Painting Solutions

Personalise your aircraft with the colour of your choice. With a broad colour palette to choose from, your design can be truly individual.

A unique metallic painting style to suit your personal tastes. The modern look afforded by the real metal surface impression enhances your aircraft in many ways, from appear-ance through to durability.


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Real Metal Coating Solutions

Choose between shiny and brushed surface structures, and display your individual taste through this unique metallic painting style.

Durability is significantly improved with this liquid sparkling compound.


Deep Cleaning Carpeting/Seating

Benefit from new-looking carpets and seats without the cost of replacing them. Our deep cleaning solution for business jets returns your cabin to mint condition.

This cost-efficient solution guarantees clean, hygienic components.


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Clothes Rail in Aft Baggage Compartment

Tired of wrinkled outfits? With our clothes rail, the integrity of your outfits is preserved while they are kept safely in a dedicated area of your cabin.

This easy and affordable installation requires little downtime and produces a negligible weight increase. With a dedicated clothes rail in the aft baggage compartment, you no longer need to be bothered by loose clothes in the cabin area.


Cabin Interior | Passenger Comfort Systems

You know what you want. Now you need a business partner who can turn your ideas into reality. Welcome to the RUAG world, where we cater for any comfort system you have in mind.

Special lighting needs? We will help you create the interior mood you are looking for. A quality sound system? Whether for business or entertainment, we tune the cabin sound just right for you. How about cabin noise reduction? We ensure a quiet interior as well as provide extra features – such as cabin connectivity and massage functions – for a high-comfort interior environment. Modern and exclusive materials are used in all our work, assuring you the standard of on-board comfort you desire and deserve.

Passenger Comfort Systems

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LED Upwash/Downwash Cabin Lighting

The cabin lighting utilises low-profile, surface-mounted LEDs to produce high-intensity white light that consumes minimal energy.

The bright and even light generated by the LEDs ensures that there are no dark areas within the aircraft. The LED lighting can be illuminated in various colour tones (warm/day/cool white). The cabin lighting can also be dimmed in steps with no dimming modules necessary, while, at the same time, the built-in constant current control devices eliminate the need for external control boxes. The easy-to-install cabin lighting emits very little heat and has low maintenance costs. The aesthetic design and performance of the lighting system is much improved in comparison with first-generation LED lighting and the lightweight design ensures that no unnecessary weight is added to the aircraft. Finally, the cabin lighting system consumes up to 30% less power than traditional fluorescent lighting systems.



LED Mood Lighting

Active colour management delivers a wide range of coloured light, from brilliant whites to over a million choices within the vibrant colour spectrum.

Create a lighting atmosphere that meets your needs with 16 preset colours and ready-to-use lighting modes. The LED Mood Lighting is fully dimmable, accentuates interior fabrics and stylings via the white colour programme, and eliminates streaking or colour reflections by mixing coloured LEDs within the light. The lighting features independently controlled light assemblies and can be customised to interface with your Cabin Management System or aircraft switching. The durable yet attractive design is complemented by robust electronics which support unstable power inputs. Integration with the Cabin Management System, which is facilitated by the simple system architecture, allows for the utilisation of the sunset and sunrise modes. As the lighting is powered directly by the aircraft’s power system, no additional power units are required.

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Cabin Lighting – Replacing Cabin Neon Lighting with New LED Lighting System

The superior product quality of the lighting ensures a long lifespan and reduced inventory requirements, while the low heat emissions and no bulb breakages ensure the safety of passengers.

The lights provide consistent and accurate colours and can be customised with various lighting moods. The low weight of the lights ensure aircrafts remain environmentally friendly, as there is less fuel consumed and less waste.


Cabin Interior | Cabin Communication System

The world doesn’t stop when you are in the air. Business deals are struck, stock markets are trading, currencies are rising and falling. And you need to know what’s going on.

We can outfit your aircraft with state-of-the-art technology so you can stay informed on the go. From upgrades to completely new installations, we are capable of implementing the latest communication systems. Our technicians are able to provide you with high-speed broadband internet, GSM mobile applications, and wireless LAN wifi options. We can perform Satcom instal-lations as well. We also offer SMS, instant messaging and fax.

After all, the world still operates 24/7 even when you are in the air.

Cabin Communication System

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Stay connected even in the air. RUAG MRO International’s Smart-phones On Board solution secures reliable, high quality in-flight connectivity for your personal device.

Send emails or make and receive voice calls with your own smartphone while in-flight as reliably as you would on the ground. The Smartphones On Board solution enables true, uninterrupted communication with the highest level of voice quality over the fastest available Inmarsat connection. Compatible across the complete range of smartphones and personal electronic devices (PED), this advanced solution enables real-time communication anytime and anywhere. A Satcom Swift Broadband system is required.

No Satcom system yet? We can help. Certified Satcom installations and upgrades are provided by RUAG MRO International for a diverse range of aircraft.


Smartphones On Board


Your benefits – Maximum convenience – Cost-efficient – Highest quality voice-over-Satcom – Full privacy – Minimum downtime – Reliability

1 Price and bundles are determined by the service provider and subject to change without notice

2 The availability of service at the edge of coverage areas fluctuates according to various conditions. Inmarsat satellites now available globally, with the exception of the extreme Polar regions. www.inmarsat.com


RUAG MRO InternationalSmartphone On Board

Competing GSM-on-Board solution

System SizeOne, 1 line-replaceable unit (LRU)

System Size2 LRUs with corresponding wires, circuit breakers and cable routings

Certification Minor Modification

CertificationMajor Modification/STC

System activation and service costs 1 System activation and service costs 1

Activation feeUS$ 200.–

Activation feeUS$ 100,000.–

Monthly feeFree

Monthly feeUS$ 2,500.–

Voice communicationUS$ 4.35 / min.

Voice communicationSubject to service provider; typically US$ 3.00 / min.

Guaranteed no disconnections Communication availability subject to ground service provider agreement

Coverage areas 2

All areas covered by the Satcom Service provider

Coverage areas 2

Unavailable in certain areas

Additional roaming agreement requiredNo

Additional roaming agreement requiredYes

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The hours in the air can be long. A state-of-the-art multimedia system is indispensible for getting the most out of your airtime, for business or entertainment.

Whether you need an upgrade for your in-flight entertainment system, or a new installation, we stand ready to help you get it right, including matching your portable device with your cabin interface. We can install or upgrade your Audio-Video On Demand (AVOD), internet routing networks, media storage servers, and movies and audio applications. System control app design and implementation for smartphones and tablets makes your cabin the perfect environment for conducting business. Or if you prefer, it can be the perfect ambience for relaxing and entertaining. With our multimedia upgrades, you can use all communication devices just like you would at home.

IFE and Multimedia Upgrades

Cabin Interior | IFE and Multimedia Upgrades



TV Cabinet in AFT Compartment

The TV cabinet supplies the passenger with the basis for a perfect viewing experience while they relax on the divan. The cabinet is suitable for the use of full-HD widescreen TVs.

The additional storage space in the lower part of the cabinet can be used to house a minibar, for example. The modern and ergonomic design of the cabinet can also save space when employed as a corner construction.

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iPod™ / iPhone™ Cup Holder

The cup holder connects to your entertainment system, thus allowing for audio and video playback throughout the cabin.

The cup holder comprises two key components – the removable dock and the hot-plug cup holder – and has 350° swivel capability and a durable moulded black plastic external casing. It comes equipped with the USB Type A receptacle for charging external devices, such as mobile phones, tablets, etc. and works with the current 30-pin connector for iPod™ and iPhone™ products. Non-Apple devices can also be connected via the standard four-contact 3.5-mm AUX-ln input jack. With the cup holder, there is no lost “real estate” within the cabin and a custom-designed, padded nylon carrying case is included as standard.



iPad™ Holder

The iPad holder is the perfect accessory for using the Apple iPad™ during flights and can be viewed in portrait and landscape mode with an adjustable viewing angle.

Should you decide to not use the holder, it can be removed and stored away until you need it next. The holder also acts as a charger as it provides power to recharge your iPad™ during flights. A wide range of mounting bases can be used with the holder thanks to the adaptors and audio and video can optionally be output to the entertainment system.

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Advance Wireless CMS and IFE

Replacement of your existing CMS and IFE

The IFE provides wireless in-flight entertainment systems and connectivity throughout the cabin, while CMS allows you to control the lighting, and audio and video playback with your iPad™. There are many different architectures available, specially designed according to the cabin layout. The iPad™ holder is located in an ideal position, as it is embedded in the side ledge or furniture.



In-Flight Entertainment: convert your aircraft to a movie theater

Take Hollywood with you on your next flight – with the latest movies and TV shows from the top studios. Gogo Business Aviation’s first turn-key, on-demand in-flight entertainment system offering latest movies playing in the theatres next to you.

Gogo Business Aviation and RUAG MRO International, teamed together to offer business jet owners the latest AVOD technology currently used by major airlines around the world.

Gogo Vision is business ’s first turn-key, on-demand audio/video system that puts what you want right at your fingertips: movies, TV episodes, news, destination weather, flight progress, and moving maps. Select on your iPad or tablet, the movie of your choice and simply enjoy it during the flight. Update your data base each month with the latest releases from Hollywood and just sit back and enjoy blockbuster downtime from current hits to classics.

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Manage your cabin, enjoy your entertainment

Enjoy complete control of your cabin, in-flight communication and entertainment at your fingertips. Replace your existing cabin management (CMS) and in-flight entertainment (IFE) system with RUAG MRO International’s upgrade solutions.

Complete control with your personal devicePersonalise your flight experience with ease – select your preferred cabin lighting, control electronic dimming window shades and cabin dividers, surf the internet, access your emails, make calls and stream movies and music directly on your device.

State-of-the-art technology for your comfortFrom upgrades to completely new installations, we are capable of providing you with the latest cabin management systems. In close cooperation with renowned OEM’s and solution providers, we deliver integrated high-class communication and entertainment system upgrades.

Solutions from a single sourceAs a full service provider we assume total project management. We can adapt the work we do to your personal schedule, offering you a full service portfolio during one single downtime in order to serve you best.



RUAG MRO International successfully installs ICG eRouter on Global Express jet

Always connectedFollowing the successful installation of the new onboard eRouter, RUAG MRO International has delivered the aircraft to the customer and the service is already in operation. The project has been a complete success, with registered bandwidths of above 800 kbps and data speeds of between 1.2 – 1.5 Mbps over dual channel Swift BB X-Stream with aggregation, managed by eRouter. This will allow users to enjoy YouTube streaming in real time, for example, or send messages via the Aerochat app in flight.

Responding to customers’ needsPrior to the eRouter, customers frequently experienced low bandwidths or had zero in-flight Internet access. The benefit of RUAG’s new service is that the eRouter can be installed in virtually all aircraft. Furthermore, RUAG eRouter modification is approved by the EASA, FAA and TCCA for the first time on Bombardier Global Express aircraft platform, meaning that customers around the globe stand to benefit from the cost-effective offering.

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Fly safe under any conditions. With our system upgrades.Being able to rely on your avionic systems is fundamental. Ensure a smooth flight with our proven solutions.

We keep your flight deck, navigation & guidance systems as well as your safety systems up to date, and support you with the latest technologies and updates – to assure the best suitable solution for you.

As an EASA Part 21 J and G Approved Design Organisation (DOA), RUAG MRO International is authorised to carry out minor and major modifications on aircraft and helicopters. Our Supplemental Type Certificates (STC) evidence our reliability as partners for customised modifica-tions. We also certify modifications and changes through various other authorities, such as the FAA and other NAAs. Combining this qualification with our experienced and skilled staff, you have the perfect partner for your system upgrade.

System Upgrades


System Upgrades | Flight Deck

A state-of-the-art flight deck ensures the continous airworthiness of your aircraft and also enhances its value. Our flight deck upgrades ensure the continuous airworthiness of your aircraft while also improving the situational awarness of your crew.

Revamp your flight deck with new instruments, audio sensors and communica-tion systems. Our technical specialists can provide you with the latest in LCD display and synthetic vision technology, and even redesign your entire cockpit to enhance safety, performance and aesthetics.

Flight Deck



Glass Cockpit Retrofit

Improved safety – Enhances situational awareness – Traffic information overlaid on map display – Maintains use of critical sensor data

Advanced features – High-resolution 8×10 inch LCDs – Designed for growth with CNS/ATM requirements – Provides option of paperless flight deck – Reduces weight, wiring and power requirements

Easy maintenance – Reduces maintenance cost and downtime – Increases redundancy to provide better dispatchability – Increases reliability through the reduction of line

replaceable units

Certified for

Bombardier Challenger 600/601

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Pilot View Electronic Flight Bag (EFB)by CMC Electronics™

– Compact and lightweight display/processor provides optimum flexibility and mobility; fully functional undocked or off-board aircraft

– Film-on-glass touch-screen, FMS-style line select keys, integrated keyboard – Superior readability in all conditions and highest resolution EFB display in

category; brightest screen: true 0.5 to 800 nits luminosity range – Intel® Centrino Mobile processor provides superior graphics generation

and multi-application task switching – Built-in WiFi communications (802.11 a/b/g) and GPRS / 3G capability

Certified for

Bombardier Global Express/XRS/5000

Embraer Legacy 600



Peace of mind when flying adds to your overall comfort. That’s why passenger and crew safety is such a vital issue for us. We can offer you safety solutions that meet all your requirements while flying, as well as before and after the flight.

Our safety systems and services include an enhanced ground proximity warning system (EGPWS), a traffic collision alerting system (TCAS) and an electronic flight bag (EFB). Whether on the ground or in the air, we want to ensure you travel safely.

Safety Systems

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System Upgrades | Safety Systems

RAAS (Runway Awareness and Advisory System)

RAAS improves situational awareness during taxi, takeoff, final approach and landing/rollout operations, and reduces the risk of runway incidents and accidents.

There is a simple EGPWS software upgrade available for Mark V and Mark VII systems. The database contains expansive airport runway coverage and future releases will add coverage free of charge. RAAS allows you to navigate unfamiliar airports with ease, reduces the workload of the pilot, and provides head-up voice notifications. The adjustable volume notifications can be customised to the respective aircraft and operating environments.

Certified for

Bombardier Challenger Series

Bombardier Global Express/XRS/5000



SmartRunway™, SmartLanding™ (includes RAAS)

This feature decreases the risk of runway incursions and excursions and increases runway situational awareness and the likelihood of stabilised approaches.

The system detects whether the plane is approaching the runway too high and too fast, and supports head-up operations with audio notifications and quiet cockpits with visual notifications. The system can be configured to meet different operating environment requirements and is positioned for future growth and ADS-B implementation.

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MicroQAR (Quick Access Recorder)

MicroQAR is compatible with ARINC 573/717/747 FDRs and available in AC and DC versions.

Data can be stored on fixed or removable compact flash memory cards and an optional USB output can be used via the main connector or a standard USB jack. The MTBF is greater than 100,000 hours and the device has a lightweight design, weighing less than 6 oz (170 g). The MicroQAR can be configured to meet your needs and is compatible with all major FDM analysis tools.

Certified for

Bombardier Global XRS/Express

Bombardier Dash 8 Q400

Fokker 70/100



The right technology for navigation and guidance systems is a key element for successful flying. We can provide you with upgrades to ensure your systems are precise and up-to-date.

We can install upgrades across a whole range of technology, such as flight management systems, GPS systems, WAAS LPV enhancements as well as navigation and communication systems. We can also raise your level of safety by installing head-up guidance systems, AHRS sensors, mode S transponders and enhanced vision systems. The technological advances are rapid, and we can help you keep up – for safety’s sake.

Navigation and Guidance Systems

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System Upgrades | Navigation and Guidance Systems

Localizer Performance with Vertical Guidance (LPV) Approach Capability

Land at more airports more often due to lower LPV minimums, which typically amount to between 200 and 300 ft.

LPV approaches already outnumber ILS approaches in the US, with the number of LPV approaches in Europe continuously increasing. Satellite-based vertical guidance to airports is not equipped with ILS, or it is out of service with ILS. The way in which the system works is similar to ILS approaches and there are no temperature restrictions. Enhanced satellite navigation is utilised during all phases of flight due to the use of Space Based Augmentation System (SBAS) signals (WAAS in the US, EGNOS in Europe). The LPV is not dependent on airport equipment.



Controller to Pilot Datalink Communication (CPDLC)

The CPDLC fulfils the Euro control data link requirement and is suitable for all aircraft (Link 2000+) that operate at or above FL285 from 5 February 2015 onwards.

The Control Display Unit (CDU), Communication Management Unit (CMU) and Data link Radio VDL Mode2 are all stored in one box. The optional Data Link-over-lridium Unit enables truly global CPDLC data link communications. CPDLC supports ATN, ACARS and ATC, as well as operational and free text communications. It features an intuitive pilot interface and is an easy-to-install, cost-effective retrofit solution.

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You want to work with a reliabile, experienced partner for your aircraft upgrades. We can make our comprehensive know-how available to you for strucutral modifications.

The work we can do ranges from fuselage cutouts to the installation of Satcom systems and nose masts. In addition, we can modify tail cones and wings and also integrate attachment points for external stores (sensor containers and spray tanks). Take advantage of our expertise for the modifications you need for your aircraft.

Structural Upgrades


System Upgrades | Structural Upgrades

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Ensure availability. With our reliable maintenance services.Our service philosophy is based on your needs. We aim to be your provider of choice for the maintenance, repair and overhaul (MRO) services for your aircraft. That’s why we focus on safety, short turn-around times, high quality and partner reliability. From the planning stage to the successful completion of MRO services, we work in constant communication with you to ensure that your aircraft is available for you when you need it. After all, you want your aircraft to be in the air, not on the ground.

Operational excellence is the key to our service. We have highly skilled technicians who work to top quality standards. In addition, the project manager assigned to the job will provide you with continuous support. You will know the exact status of your project at all times. We can even provide emergency service if you need it. Total reli-ability and complete transparency. That’s our pledge to you for MRO services.

RUAG MRO International is an Authorized Service Center for Embraer aircraft and is certified by multiple international civil aviation authorities to service Bombardier business aircraft.

MRO


MRO


Type ratingsNo matter what your requirements, our MRO services are available whenever you need them. We are authori-sed by EASA, FAA and many other aviation authorities worldwide.

Bombardier CL 600/601

CL 604

CL 605

CL 300

CL 350

CL 650

CL 850

Global Express/Global XRS

Global 5000

Global 6000

Global 7500

Embraer Legacy 600/650

Lineage 1000

RUAG Dornier 228

Authorised Service Centre Service Centre

MRO

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MRO

Maintenance Runners

The maintenance runners are a cheap and safe solution that preserves your carpet from dirt and damage.

They ensure that you are well prepared for unpredictable maintenance work, are easy to clean and keep loose equipment tidy.


MRO

Winglet Repair

Regular maintenance is vital to sustaining the safe and efficient performance of your aircraft. Maintain the value of your aircraft through high-quality repairs.

Winglet repair ensures a safe flying experience and maintains the value of your aircraft. Benefit from reliable solutions and longstanding experience among our team members. All traces of corrosion are removed from the winglets and repaired. We replace the aluminium bonding plates with long-lasting carbon plates and provide a high-gloss paint and finish. Short downtimes are also guar-anteed, as the maintenance workshop and the paint shop are located at the same place.

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MRO

Life Raft Maintenance

Delivering safety and shelter in emergency situations, functioning life rafts are an essential aboard all aircraft.

Ensures peak performanceOfficially authorised by UTC/Winslow Life Raft, we provide reliable maintenance, repair and recertification services within short turnaround times.

Makes rescues easierWe reprogram and maintain Emergency Locator Transmitters (ELT), increasing the efficiency and effectiveness of rescue operations.

Many business and VIP aircraft carry UTC and Winslow life rafts, including Bombardier, Embraer, Dassault Falcon and Gulfstream jets.


MRO

Underwater Acoustic Beacon (ULB) Overhauls

Time is often wasted in the shipping and exchange of ULBs, resulting in extended and unpredictable downtimes. RUAG MRO International’s new ULB Forward Exchange Programme allows you to manage your ULB overhauls much more efficiently.

SolutionThe programme allows you to send us the expired ULB after having received a new one from us, which we ship to your aircraft’s location within a maximum of 2 days. This reduces unnecessary aircraft downtime. It allows you to purchase an overhauled ULB prior to the expiration of your existing unit, thus mitigating the risk of unexpected delays in the delivery of your aircraft.

Advantages – EASA1 Dual Release certified – fulfils all FAA 8130-3 criteria – Fixed prices – 6-month warranty – customs handling services for non-EU customers

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MRO

AOG Support 24/7

When your aircraft is on the ground (AOG) due to technical problems we handle this situation as an emergency. This means our support team is ready to help you at any time.

Our AOG hotline is there to help you. Just call +800 7824 2642 or +800 RUAG AOG B. We guarantee you an immediate reaction on our part. The AOG support center is available 24 hours a day, seven days a week. We offer you total reliability as your AOG logistics partner. We take your technical problems seriously. Simply call us.


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First impressions count. Shine with our premium aircraft painting.Think of your aircraft like your business card. You want it to reflect the high standards you set in everything you do. Like your business card, your aircraft may be the first thing that other people notice about you. And first impressions count. As your partner for aircraft painting, we will make sure that you shine.

The painting of your aircraft is about more than just colour and first impressions, however. It also protects and preserves the aircraft’s value. Our professional service offers first-class quality for the both the aesthetic and practical sides of painting. Our skilled advisors work to the highest quality standards and down to the smallest detail, from the planning stage through to completion. As a full service provider, we offer maintenance, refurbish-ment and painting during one single downtime. Trust and partnership form the basis of our customer relationships. Together, we will get it right.

Painting


Painting

Life is full of choices, some easy, some hard. For the hard choices it’s good to have a specialist on your side to help. That’s who we are. You can count on us for skilled, personalised advice before, during and after your painting project.

We offer, for example, a worldwide unique representative paint field service. Our paint technicians can visit your aircraft anywhere in the world to check its coat and detect damages. We can also check for the cause and find a solution, from a neutral and objective point of view. In addition, our consultancy service ranges across a wide range of assistance, including material selection, process definition, preparation and documentation as well as painting evaluations, reporting, and monitoring. We guarantee you the highest standard, down to the last detail.

Consultancy Services


Painting

Cutting-Edge Infrastructure

To keep up in business you have to stay ahead of the curve. That’s exactly where you would expect us to be, and that’s exactly where we are with our state-of-the-art equipment. The cutting-edge infrastructure that we deploy allows us to provide you with flexibility and ensure a high level of performance.

Our two painting stations have perfect illumination and are under constant humidity and temperature control. We are safety conscious, too, as we have both fire and gas detectors, fire-fighting equipment and a dust extraction system on hand. In addition, we have a downdraft airflow system that provides 500,000 cubic metres of air per hour. Let us put our high-performance infrastructure to work for you. To stay ahead of the curve.

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Painting

Once the painting job is done you pretty much want to forget about it. Admire the look, perhaps, but not worry about whether it will last. That’s where the quality of our painting processes comes in.

Our maintenance-friendly approach includes applying special paint materials as well as using new sealant techniques and stainless steel screws. We use a separate painting process for access doors and screws. We also strip and polish frames and handle surroundings as needed. In addition, we do blank aluminium polishing. This focus on quality helps to avoid cracking in all critical areas. Easy maintenance of the aircraft for you is a top priority for us. We want you to enjoy the look and feel of your aircraft, without having to invest a lot of time and effort in keeping its good looks.

Maintenance-Friendly Processes


Painting

Thinking “Green”

Our responsibility extends not only to you, our customer, but to the wider world in which we live. It’s not a marketing gag or an advertising gimmick. It’s a responsibility we take seriously by using environmentally friendly materials and production methods in our workflows.

Awareness of our environmental footprint extends throughout the work we do. We use replacements for VOC solvents, along with chrome-free paint materials and energy-saving paint operations. Our pre-treatment processes are environmentally friendly, while our electrostatic equipment works with less than 15% overspray. We have developed and implemented approved base coat and clear coat systems. Moreover, our employees are trained and coached to be aware of the environmental impact of everything they do. We do this as a matter of course and conviction. Thinking green is not a lifestyle choice. It’s a core part of our operations.

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Painting

Design & Colour Service

Your aircraft is like your business card. It should be well-designed and creative. And it should also leave a good first impression. You want your aircraft to be eye-catching, memorable, effective – what-ever your vision, we’re here to help you turn your creative impulse into reality.

We can provide you with coloured renderings, 2-D proposals, 3-D animations and technical drawings so you can have in advance a glimpse of what it will look like. If you want an understated look, a business feel, or something memorable, our specialists in consultancy and advice will meet to talk over the options with you. The materials we use include fading, photorealistic, metallic and mica-paints. Your aesthetic and business vision becomes our responsibility.


Painting

We run a complete shop with fine craftsmen and excellent workmanship. So whether you are looking for a small touch-up or a completely new exterior, our one-stop centre is the right place for your aircraft.

We can handle the tough work such as chemical stripping and abrasive paint removal. And we can follow that up with seal-work and painting while also adding any technical and mandatory markings. In addition, we can offer clear coat application and polytetrafluorethylen coating. Your aircraft is a high-tech piece of equipment. It deserves the attention and quality that we can give to it, not only the inside but on the exterior as well.

Stripping and Repainting Services

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Polishing and Finishing Services

Polishing and high-gloss shine ensure longer-lasting brilliancy and increased value preservation.

Choosing to pay careful attention to the condition of the surface of your aircraft is not just an aesthetic choice but it makes practical and economic sense, as well. Flying takes its toll on surface finishes and paintworks. Different weather patterns, runway conditions, atmospheric abrasive elements and oil and fuel deposits can all leave their mark on your aircraft in the course of time. Residue and uneven surfaces can progressively worsen and may cause cleaning and corrosive issues. Our surface preparation and finish application services are available to enhance the protection and preservation of your investment. Matt surfaces are dramatically improved by expert polishing and residue resistant finishing. Select a light or deep polish and high-gloss coating on a regular basis and the paintwork will sustain its brilliancy and protect against corrosion. The improved appearance incurs no added weight but does boost protection, durability and prolonged market value.

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Harness Production: Laser Wire Marking

Benefit from a reliable and convenient one-stop-shop solution. RUAG MRO International provides customised development, production and assembly of branched harnesses – from prototyping to serial production.

RUAG MRO International can deliver any type of build-to-print cable assem-blies, including customised solutions for civil and military aircraft or ground systems. A Certificate of Conformity (CoC) is supplied for each product, affirming the high standards of quality of your branched harnesses.

Overview – Configuration of harnesses – Assembly of branched harnesses from prototype to series production – Design and integration of avionics and electronic installation kits – Laser wire marking – Printing and signing of electrical wires – Complete engineering support

Quality management – EN ISO 9001:2000 and EN 9100:2000 – AQAP 2110 – EASA Part 21G/21J/145 approved organisation for design,

production and maintenance

Other Products and Services


Benefits – Fulfils the exacting requirements of the aviation market – Highly qualified and experienced technicians – Certified products and services – State-of-the art facilities

Equipment Description

UV laser wire marking – Up to 100 characters per identification mark – Wire size range 0.75 to 6.35 mm (AWG26 – AWG6) – Min. / max. wire length 150 mm (6 inches) / 250 m (10,000 inches) – 4 print sizes as standard: small, medium, large, vertical/horizontal

Computerised test system – Simple connection and / or high voltage test for insulation defects (DC 0-1,500 V, AC 0-1,000 V) – Component test: resistors, capacitors, diodes/zener diodes, functional test of keys and switches – 4,000 connecting points – Auto-generated testing reports

Scalar network analyser – RF testing 10 MHz to 29 MHz – Fast measurement of transmission, precision return loss and SWR – Auto-generated testing reports

Thermal transfer printer system – Cable identification products – Heat shrink marker – Tie-on cable labels – TMS-SCE – HT-SCE

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Non-Destructive Testing (NDT) and material lab


Certificates

Destructive and non-destructive material testing acc. to DIN EN 179 and NAS 410 up to Level 3

AQAP 2110

FAA 145 Repair Station, incl. Subpart D1

EN 9100

EASA Part 21G Production Facility (C-Rating)

EASA Part 145 Maintenance Facility, incl. Subpart D1

ZDv 19/1 BWB Maintenance and Production Facility

TPE 331 Authorised Service Centre

NADCAP (National Aerospace and Defence Contractors Accreditation Program) in preparation

Comprehensive non-destructive testing and material lab services for aircrafts and components, certified by the EASA, the FAA as well as other national aviation authorities. Available both in-house as well as via mobile services, these services can be conducted around-the-clock worldwide.

Benefits – Fast turnaround time (TAT) – Easily accessible location – In-house and mobile services – 24/7 service worldwide with

prior permission required (PPR) – One-stop-shop for test solutions

Advantages – Highly skilled material test

personnel (Level II/III) – Experienced service centre with

excellent traffic connections – Munich-Oberpfaffenhofen site

is certified for all aircraft. – Runway: 2,286 × 45 m – Landing systems: ILS/DME,

CAT I, Min. 1,000 m/200 ft.


Test procedure

Eddy current Suitable for all electrically conductive materials Detects cracks in or near the surface as well as in deeper layers Applications: HF surface crack test; LF test; hole check with rotating probe on aircraft structures, skins and fittings

Radiographic A volume testing method of radiography (X-Ray) Detects and visualises discontinuities X-Ray tubes – perform up to 200 kV – provide a radiographic depth for steel of up to 20 mm

Ultrasonic Determines damaged areas and thickness changes in sound conductive materials. Services include standard and phased array inspection and weld seams inspections

Fluorescent liquid Visualises minute cracks penetrant Indicates discontinuities Fluorescent dye penetrant inspection with level 3 and 4 sensiti vity

Magnetic particle Detects discontinuities under UV light in or near the surface

Tension and Measures the material properties of samples to be analysed compression Records data in terms of IT Detects mechanical strength properties, e.g. for control cables and bonding tests. Uses a universal test machine from Zwick/Roell Z020: – max. force 20 kN – sample test length max. 750 mm

Hardness Identifies the required stress of components Conforms with regulations for hardness testing acc. to Vickers (HV), Brinell (HBW) and Rockwell (HRC) Diagnosis method conducted with a universal computer-based hardness test machine from Zwick/Roell ZHU 250 top: – max. test load 250 kg – max. test distance 250 mm


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RUAG MRO International Capability Booklet Business Aviation

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Transcript of RUAG MRO International Capability Booklet Business Aviation